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5 changes: 2 additions & 3 deletions skills/inkbox-contact-rules/SKILL.md
Original file line number Diff line number Diff line change
Expand Up @@ -22,9 +22,8 @@ by a human in the Inkbox console (https://inkbox.ai/console/contact-rules).

1. When the user asks "who is blocked?", "can X reach you?", or "why didn't
my email arrive?" — list the rules for the matching channel and read the
result: `action: "block"` rejects matching traffic, `action: "allow"`
permits it when a whitelist posture is active, `status: "paused"` means
the rule exists but is not enforced.
result: `action: "block"` rejects matching traffic and `action: "allow"`
permits it when a whitelist posture is active.
2. Match types: mail rules use `exact_email` or `domain`; phone and iMessage
rules use `exact_number` (E.164, e.g. `+15551234567`). Phone rules apply
to both SMS and voice on the dedicated number.
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