Fatih Omeroglu | Mixed Methods Researcher · LinkedIn · fbomeroglu.com · fatihbaha92@gmail.com
I research how people work within complex systems and turn what I find into design decisions that hold up in real operations. This portfolio covers three research programs: an operational workflow study, a Human Factors program for a physical and IoT product, and 0-to-1 research for a two-sided marketplace.
Each project is summarized at an overview level. Detail, data, and the full story behind each decision are available in conversation.
Mixed-methods workflow research: 28% throughput improvement across 400+ operators
Field inquiry and behavioral analysis traced a network-wide throughput constraint to the workflow rather than the hardware. The resulting fixes improved throughput by 28% with no hardware spend.
Human Factors research for a physical and IoT product: scaled to 3,000+ units
Research spanned the full product lifecycle, from discovery and prototype evaluation through field deployment and longitudinal research, and informed successive product versions before the fleet scaled.
0-to-1 research for a two-sided product
Discovery, concept testing, and prototype evaluation ran ahead of engineering at every stage, defining what was built, who it was built for, and what was deliberately left out of the first release.
| Program | Methods |
|---|---|
| Sortation Platform | Contextual inquiry, field observation, behavioral data analysis, heuristic evaluation, surveys, before/after validation |
| Smart Containers | Contextual inquiry, task analysis, comparative prototype evaluation, workload and usability measures, longitudinal field research, IoT telemetry analysis, competitive benchmarking |
| Marketplace | Jobs-to-be-done discovery, competitive analysis, early adopter definition, concept testing, RITE evaluation |
- Doctor of Engineering in Industrial Engineering, specializing in Human Factors and Human-Computer Interaction, Lamar University
- 5+ peer-reviewed publications on cognitive performance, HCI, and UI/UX effects (Physiology & Behavior 2025, HFES 2022, HCII 2022–2023)
- Previously: FedEx Operations Research, Lactalis Systems Design