claude skills to validate the VC capabilities to be proactive and response faster to customer escalations
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Updated
Jun 3, 2026
claude skills to validate the VC capabilities to be proactive and response faster to customer escalations
Free IT Operations templates including incident trackers, escalation matrices, shift handover logs and RCA templates.
AI powered customer lifecycle tool for SaaS Companies, facilitating handoffs across all business units (GTM/Sales, Implementation, Product, Success and Support)
Uber AI Customer Support Agent
Various examples of how to use AwaitHuman with different AI models and programming languages.
My personal Portfolio website
Whitepaper repository exploring longitudinal AI governance and runtime behavioral accountability systems.
Playbooks, templates, and prompts for AI-assisted technical support, API clarity, escalation quality, and human leverage.
Governance tooling and operational utilities supporting telemetry continuity and execution-time governance workflows.
A curated collection of support engineering workflows focused on API troubleshooting, SQL-based investigation, incident response, and escalation management.
Supportlogic — independent third-party profile of a public API surface, by API Evangelist. SupportLogic is an enterprise AI infrastructure company for customer experience and support operations. Its Service Experience Data Cloud normalizes support data across cases, chat, and voice and enriches it with AI-driven sentiment and predictive signals, wh
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