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GovInsight-AI 是一个基于大语言模型 (LLM) 的政务诉求工单办理质量智能检测系统。该项目专门针对政务服务热线(如12345)中"群众诉求"与"办理答复"的一致性问题进行自动化检测。系统通过集成阿里云Qwen-Plus模型,像资深质检员一样自动比对群众原始诉求与职能部门办理回复,精准识别答非所问、逻辑不通、解决不彻底、态度生硬等问题,并提供智能化的修正建议。项目已重构为Cloudflare Pages全栈Serverless架构,支持本地开发和云端部署。Intelligent Quality Inspection System for Government Service Hotlines (12345) powered by LLM.

  • Updated Mar 27, 2026
  • TypeScript

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