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DemarcheOS

Finally, a CRM for when your country is mad at another country

DemarcheOS manages the full lifecycle of diplomatic demarches — formal protests, demands, and démarches between sovereign nations — with treaty obligation tracking, automatic escalation timelines, and intelligent desk officer routing baked in at the core. Foreign ministries currently do this in Word documents and shared drives, and that era is over. This is the operational layer that modern diplomacy has never had and desperately needs.

Features

  • Full demarche lifecycle management from initial draft through formal delivery and response tracking
  • Rule-based routing engine with support for over 340 distinct bilateral relationship configurations
  • Native integration with UN Treaty Collection and VCDR obligation frameworks
  • Escalation timelines that auto-trigger based on response deadlines, urgency classification, and standing bilateral protocols
  • Built for the MFA, not the embassy gift shop

Supported Integrations

Salesforce Diplomatic Cloud, UN Treaty Collection API, OpenSanctions, DiplomaticNet, VisaBase Pro, Worldline Secure Comms, ICAO DocVerify, Palantir Gotham, StateVault, NexusProtocol, NeuroSync Identity, ResolveIQ

Architecture

DemarcheOS is built as a set of independently deployable microservices — intake, routing, escalation, and audit — communicating over a hardened internal event bus with full message replay capability. Demarche records and treaty obligation mappings are persisted in MongoDB, chosen for its document model flexibility across heterogeneous bilateral agreement structures. Session state and real-time desk officer presence are handled by Redis, which also serves as the long-term audit log store for compliance purposes. Every service boundary is contract-tested, every deployment is immutable, and nothing touches production without a signed artifact.

Status

🟢 Production. Actively maintained.

License

Proprietary. All rights reserved.

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