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Hi. You've said that you're using Pillow 9.4.0. However, the handbook instructions are for the most recent version of Pillow - you're setting _mode, which wasn't introduced until 10.1.0 with #7307. I would recommend upgrading your version of Pillow, unless you have a reason not to.
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kamocat commentedon Nov 8, 2023
Snap-000014.zip
Here's the zipped test image. For some reason, FLIR decided to use the .img extension, rather than .fff which would have made sense.
radarhere commentedon Nov 11, 2023
Hi. You've said that you're using Pillow 9.4.0. However, the handbook instructions are for the most recent version of Pillow - you're setting
_mode, which wasn't introduced until 10.1.0 with #7307. I would recommend upgrading your version of Pillow, unless you have a reason not to.kamocat commentedon Nov 12, 2023
How embarrassing. The issue is fixed with version 10.
Next to see about extracting enough metadata to actually determine the temperature.