[codex] feat: add transcript intake triage

README.md

@@ -287,6 +287,19 @@ This runs the photo-studio multi-turn suite and exports a customer-ready report.
 
 ## Turn A Real Failure Into A Regression Test
 
+When a pilot replies with one sanitized transcript, start with the intake wrapper. It writes a private suite draft, merchant draft, and triage summary without quoting the raw transcript in the summary:
+
+```bash
+pbpaste | npx voice-agent-testops transcript-intake \
+  --stdin \
+  --suite .voice-testops/transcript-intake/suite.json \
+  --merchant-out .voice-testops/transcript-intake/merchant.json \
+  --summary .voice-testops/transcript-intake/summary.md \
+  --merchant-name "Pilot demo agent"
+```
+
+Use this before a live endpoint is ready. The summary highlights inferred industry, turn counts, assertion mix, risk signals, privacy warnings, generated artifacts, and the next `validate` / `doctor` / `run` commands. It does not print raw transcript text.
+
 Paste a failed call and generate a starter suite plus an editable merchant draft:
 
 ```bash

README.zh-CN.md

@@ -217,6 +217,19 @@ npm run voice-test -- \
 
 ## 把真实失败对话变成回归测试
 
+如果试点对象先回复了一条脱敏 transcript，还没有 endpoint，先跑 intake 包装命令。它会写出私有 suite 草稿、商家草稿和 triage 摘要；summary 不会引用原始 transcript 文本：
+
+```bash
+pbpaste | npx voice-agent-testops transcript-intake \
+  --stdin \
+  --suite .voice-testops/transcript-intake/suite.json \
+  --merchant-out .voice-testops/transcript-intake/merchant.json \
+  --summary .voice-testops/transcript-intake/summary.md \
+  --merchant-name "Pilot demo agent"
+```
+
+这个 summary 会列出推断行业、turn 数、断言分布、风险信号、隐私警告、生成产物和下一步 `validate` / `doctor` / `run` 命令，但不输出原始 transcript。
+
 如果你已经遇到过一次真实失败，可以直接复制 transcript，生成一个可编辑的 suite 和商家资料草稿：
 
 ```bash

docs/growth/2026-05-07-outreach-followup.md

@@ -66,3 +66,12 @@ Issue：[kev-hu/vapi-voice-agent#1](https://github.com/kev-hu/vapi-voice-agent/i
 为降低对方提供样本的成本，已补充可直接复制填写的 intake 包：[Insurance transcript intake pack](../ops/insurance-transcript-intake.md)。下一次 follow-up 优先贴这个模板，而不是继续泛泛请求“提供 transcript”。
 
 已将 intake 包回贴到 `kev-hu/vapi-voice-agent#1`：[issuecomment-4403442303](https://github.com/kev-hu/vapi-voice-agent/issues/1#issuecomment-4403442303)。对方现在只需按模板粘贴一条脱敏 transcript，或明确标注 synthetic/public sample。
+
+## 2026-05-09 reply check
+
+检查时间：2026-05-09 13:58 CST。
+
+- `streamcoreai/streamcore-server#4`：对方明确同意测试，提示可先测 `streamcore.ai` demo，但 demo 只有基础 Streamcore knowledge；已回复请求可脚本化 HTTP/WebSocket 测试入口或脱敏 transcript：[issuecomment-4411642368](https://github.com/streamcoreai/streamcore-server/issues/4#issuecomment-4411642368)。
+- `codewithmuh/ai-voice-agent#2`：对方给出弱正向回复；已回复请求 dev/test endpoint 或一条脱敏 booking / missed-call / handoff transcript：[issuecomment-4411642357](https://github.com/codewithmuh/ai-voice-agent/issues/2#issuecomment-4411642357)。
+
+当前优先级：Streamcore > codewithmuh。拿到 endpoint 走 `doctor` / `run`；拿到 transcript 先跑 `transcript-intake`，只公开 aggregate 结果，不贴原始 transcript。

docs/ops/external-pilot-runbook.zh-CN.md

@@ -20,7 +20,15 @@
 - 测试数据已脱敏，不包含真实身份证、完整地址、病历、交易账号、客户真实姓名等敏感信息。
 - 至少选择一个 starter 行业：`real_estate`、`dental_clinic`、`home_design`、`insurance`、`restaurant`。
 
-如果对方只能提供保险 / 监管服务 transcript，先让对方按 [Insurance transcript intake pack](insurance-transcript-intake.md) 填写一条脱敏失败或边界通话，再进入 `from-transcript` / `draft-regressions` 流程。
+如果对方只能先提供一条脱敏 transcript，优先用 `transcript-intake` 生成私有 suite 草稿、商家草稿和 triage summary：
+
+```bash
+pbpaste | npx voice-agent-testops transcript-intake \
+  --stdin \
+  --summary .voice-testops/transcript-intake/summary.md
+```
+
+summary 只输出统计、风险信号、隐私警告和下一步命令，不引用原始 transcript 文本。保险 / 监管服务 transcript 先让对方按 [Insurance transcript intake pack](insurance-transcript-intake.md) 填写一条脱敏失败或边界通话，再加 `--intake insurance` 进入 `from-transcript` / `draft-regressions` 流程。
 
 如果对方提供的是一批原始录音链接或 call replay URL，先按 [录音资源 Intake Runbook](recording-resource-intake.zh-CN.md) 建私有 manifest，完成授权、脱敏和 `keep` / `maybe` / `discard` 筛选后，再挑样本转 transcript。
 

docs/ops/external-pilot-tracker.zh-CN.md

@@ -38,6 +38,7 @@
 
 | 日期 | 对象 | 入口 | 行业 starter | 接入方式 | 数据授权 | 当前状态 | 下一步动作 |
 |---|---|---|---|---|---|---|---|
+| 2026-05-06 | Streamcore server | https://github.com/streamcoreai/streamcore-server/issues/4 | custom platform / realtime voice agent | HTTP / WebSocket / Transcript import | 未确认 | replied | 已回复需求；等待可脚本化 demo endpoint、WebSocket route 或 sanitized transcript |
 | 2026-05-08 | Awaisali36 outbound real-estate Vapi agent | https://github.com/Awaisali36/Outbound-Real-State-Voice-AI-Agent-/issues/6 | real_estate / outbound_leadgen | Vapi / Transcript import | 未确认 | contacted | 2026-05-10 follow-up：endpoint 或 1 条脱敏 transcript |
 | 2026-05-08 | santmun Sofia voice agent | https://github.com/santmun/sofia-voice-agent/issues/2 | real_estate | Retell / Twilio / Transcript import | 未确认 | contacted | 2026-05-10 follow-up：endpoint 或 1 条脱敏 transcript |
 | 2026-05-08 | askjohngeorge Pipecat lead qualifier | https://github.com/askjohngeorge/pipecat-lead-qualifier/issues/1 | outbound_leadgen | Pipecat / HTTP | 未确认 | contacted | 2026-05-10 follow-up：lead qualifier endpoint 或 transcript |
@@ -49,7 +50,7 @@
 | 2026-05-09 | videosdk WhatsApp AI calling agent | https://github.com/videosdk-community/videosdk-whatsapp-ai-calling-agent/issues/2 | outbound_leadgen / custom channel | WhatsApp / Twilio / VideoSDK / Transcript import | 未确认 | contacted | 2026-05-11 follow-up：0.1.19 comment 已补；等 endpoint 或 sanitized transcript |
 | 2026-05-09 | VoiceBlender | https://github.com/VoiceBlender/voiceblender/issues/28 | outbound_leadgen / platform adapter | REST / Webhook / WebSocket adapter | 未确认 | contacted | 2026-05-11 follow-up：0.1.19 comment 已补；问 adapter interest 或 demo endpoint |
 | 2026-05-09 | theaifutureguy LiveKit voice agent | https://github.com/theaifutureguy/livekit-voice-agent/issues/6 | outbound_leadgen / receptionist | LiveKit / Telephony / HTTP | 未确认 | contacted | 2026-05-11 follow-up：0.1.19 comment 已补；等 dev endpoint 或 one sanitized call |
-| 2026-05-09 | codewithmuh AI voice receptionist | https://github.com/codewithmuh/ai-voice-agent/issues/2 | restaurant / custom receptionist | Vapi / HTTP / Transcript import | 未确认 | contacted | 2026-05-11 follow-up：booking endpoint 或 one sanitized transcript |
+| 2026-05-09 | codewithmuh AI voice receptionist | https://github.com/codewithmuh/ai-voice-agent/issues/2 | restaurant / custom receptionist | Vapi / HTTP / Transcript import | 未确认 | replied | 已回复需求；等待 booking endpoint 或 one sanitized transcript |
 | 2026-05-09 | Teleglobals voicebot calling agent | https://github.com/Teleglobals-org/voicebot-calling-agent/issues/1 | real_estate | Twilio / AWS / HTTP / Transcript import | 未确认 | contacted | 2026-05-11 follow-up：real-estate endpoint 或 one sanitized transcript |
 | 2026-05-09 | frejun Teler Vapi bridge | https://github.com/frejun-tech/teler-vapi-bridge/issues/6 | outbound_leadgen / platform bridge | Vapi bridge / HTTP / WebSocket | 未确认 | contacted | 2026-05-11 follow-up：contract-test adapter interest 或 dev endpoint |
 

package.json

@@ -48,6 +48,7 @@
     "voice-test": "tsx src/testops/cli.ts",
     "judge:calibrate": "tsx src/testops/cli.ts calibrate-judge",
     "suite:from-transcript": "tsx src/testops/cli.ts from-transcript",
+    "transcript:intake": "tsx src/testops/cli.ts transcript-intake",
     "calls:import": "tsx src/testops/cli.ts import-calls",
     "voice-test:openclaw": "scripts/openclaw-docker.sh voice-test",
     "voice-test:photo-demo": "scripts/openclaw-docker.sh voice-test examples/voice-testops/photo-studio-multiturn-suite.json",

src/testops/cli.ts

@@ -38,7 +38,13 @@ import {
   renderSemanticJudgeCalibrationMarkdown,
 } from "./semanticJudgeCalibration";
 import { loadVoiceTestSuite } from "./suiteLoader";
-import { getTranscriptIntakeDefaults, parseTranscriptIntakePreset, type TranscriptIntakePreset } from "./transcriptIntake";
+import {
+  analyzeTranscriptIntake,
+  getTranscriptIntakeDefaults,
+  parseTranscriptIntakePreset,
+  renderTranscriptIntakeMarkdown,
+  type TranscriptIntakePreset,
+} from "./transcriptIntake";
 import { buildDraftMerchantFromTranscript, buildVoiceTestSuiteFromTranscript } from "./transcriptSuite";
 
 const severityRank: Record<VoiceTestSeverity, number> = {
@@ -84,6 +90,10 @@ async function main(argv: string[]): Promise<number> {
     return recordingIntake(argv.slice(1));
   }
 
+  if (argv[0] === "transcript-intake") {
+    return transcriptIntake(argv.slice(1));
+  }
+
   if (argv[0] === "pilot-report") {
     return generatePilotReport(argv.slice(1));
   }
@@ -531,6 +541,23 @@ type RecordingIntakeArgs = {
   summaryPath?: string;
 };
 
+type TranscriptIntakeArgs = {
+  transcriptPath?: string;
+  readFromStdin: boolean;
+  suitePath: string;
+  merchantPath?: string;
+  merchantOutPath?: string;
+  summaryPath: string;
+  merchantName?: string;
+  industry?: Industry;
+  name?: string;
+  scenarioId?: string;
+  scenarioTitle?: string;
+  source: LeadSource;
+  intake?: TranscriptIntakePreset;
+  turnRole: FromTranscriptTurnRole;
+};
+
 type PilotReportArgs = {
   reportPath: string;
   commercialPath?: string;
@@ -707,6 +734,144 @@ function parseRecordingIntakeArgs(argv: string[]): RecordingIntakeArgs {
   };
 }
 
+async function transcriptIntake(argv: string[]): Promise<number> {
+  const args = parseTranscriptIntakeArgs(argv);
+  const transcript = args.readFromStdin
+    ? await readFromStdin()
+    : await readFile(await resolveReadablePath(args.transcriptPath ?? ""), "utf8");
+  const intakeDefaults = args.intake ? getTranscriptIntakeDefaults(args.intake) : undefined;
+  const merchantName = args.merchantName ?? intakeDefaults?.merchantName;
+  const industry = args.industry ?? intakeDefaults?.industry;
+  const merchant = args.merchantPath
+    ? merchantConfigSchema.parse(JSON.parse(await readFile(await resolveReadablePath(args.merchantPath), "utf8")))
+    : buildDraftMerchantFromTranscript({ transcript, name: merchantName, industry });
+  const suite = buildVoiceTestSuiteFromTranscript({
+    transcript,
+    merchant,
+    name: args.name ?? intakeDefaults?.suiteName,
+    scenarioId: args.scenarioId ?? intakeDefaults?.scenarioId,
+    scenarioTitle: args.scenarioTitle ?? intakeDefaults?.scenarioTitle,
+    source: args.source,
+    turnRole: args.turnRole,
+  });
+  const suiteOutput = args.merchantOutPath
+    ? buildSuiteWithMerchantRef(suite, relativeMerchantRef(args.suitePath, args.merchantOutPath))
+    : suite;
+  const report = analyzeTranscriptIntake({
+    transcript,
+    suite,
+    sourcePath: args.readFromStdin ? undefined : args.transcriptPath,
+    selectedTurnRole: args.turnRole,
+    artifacts: {
+      suitePath: args.suitePath,
+      merchantPath: args.merchantOutPath,
+      summaryPath: args.summaryPath,
+    },
+  });
+
+  if (args.merchantOutPath) {
+    await writeReport(args.merchantOutPath, `${JSON.stringify(merchant, null, 2)}\n`);
+  }
+  await writeReport(args.suitePath, `${JSON.stringify(suiteOutput, null, 2)}\n`);
+  await writeReport(args.summaryPath, renderTranscriptIntakeMarkdown(report));
+
+  console.log(`Transcript intake summary: ${args.summaryPath}`);
+  console.log(`Generated suite draft: ${args.suitePath}`);
+  if (args.merchantOutPath) {
+    console.log(`${args.merchantPath ? "Merchant profile" : "Merchant draft"}: ${args.merchantOutPath}`);
+  }
+  console.log(`Transcript: ${args.readFromStdin ? "read from stdin" : args.transcriptPath}`);
+  if (args.intake) {
+    console.log(`Transcript intake: ${args.intake}`);
+  }
+  console.log(`Suite: ${suite.name}`);
+  console.log(`Scenario: ${suite.scenarios[0].id} - ${suite.scenarios[0].title}`);
+  printTurnCount(args.turnRole, suite.scenarios[0].turns.length);
+  console.log(`Assertions: ${report.assertionCount}`);
+  console.log(`Risk signals: ${report.riskSignals.length}`);
+  console.log(`Privacy warnings: ${report.privacyWarnings.length}`);
+
+  return 0;
+}
+
+function parseTranscriptIntakeArgs(argv: string[]): TranscriptIntakeArgs {
+  const values = new Map<string, string>();
+  const flags = new Set<string>();
+  const knownValues = new Set([
+    "transcript",
+    "input",
+    "suite",
+    "out",
+    "merchant",
+    "merchant-out",
+    "summary",
+    "merchant-name",
+    "industry",
+    "name",
+    "scenario-id",
+    "scenario-title",
+    "source",
+    "intake",
+    "turn-role",
+  ]);
+
+  for (let index = 0; index < argv.length; index += 1) {
+    const arg = argv[index];
+    if (!arg.startsWith("--")) {
+      throw new Error(`Unexpected argument: ${arg}`);
+    }
+
+    const name = arg.slice(2);
+    if (name === "stdin") {
+      flags.add(name);
+      continue;
+    }
+    if (!knownValues.has(name)) {
+      throw new Error(`Unknown transcript-intake option: --${name}`);
+    }
+
+    const value = argv[index + 1];
+    if (!value || value.startsWith("--")) {
+      throw new Error(`${arg} requires a value`);
+    }
+
+    values.set(name, value);
+    index += 1;
+  }
+
+  const readFromStdin = flags.has("stdin");
+  const transcriptPath = values.get("transcript") ?? values.get("input");
+  if (readFromStdin && transcriptPath) {
+    throw new Error("--stdin cannot be combined with --transcript or --input");
+  }
+  if (!readFromStdin && !transcriptPath) {
+    throw new Error("--transcript, --input, or --stdin is required");
+  }
+
+  const suitePath = values.get("suite") ?? values.get("out") ?? ".voice-testops/transcript-intake/suite.json";
+  const merchantPath = values.get("merchant");
+  const merchantOutPath = values.get("merchant-out") ?? (merchantPath ? undefined : ".voice-testops/transcript-intake/merchant.json");
+  const summaryPath = values.get("summary") ?? ".voice-testops/transcript-intake/summary.md";
+  const intake = values.get("intake");
+
+  return {
+    transcriptPath,
+    readFromStdin,
+    suitePath,
+    merchantPath,
+    merchantOutPath,
+    summaryPath,
+    merchantName: values.get("merchant-name"),
+    industry: values.has("industry") ? industrySchema.parse(values.get("industry")) : undefined,
+    name: values.get("name"),
+    scenarioId: values.get("scenario-id"),
+    scenarioTitle: values.get("scenario-title"),
+    source: leadSourceSchema.parse(values.get("source") ?? "website"),
+    intake: intake ? parseTranscriptIntakePreset(intake) : undefined,
+    turnRole: parseTranscriptTurnRole(values.get("turn-role") ?? "customer"),
+  };
+}
+
 function parsePilotReportArgs(argv: string[]): PilotReportArgs {
   const values = parseKeyValueArgs(argv);