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feat: Route fraud alerts to their owning team #51

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Merged
ecv merged 1 commit into from
Aug 12, 2026
Merged

feat: Route fraud alerts to their owning team #51

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14 changes: 14 additions & 0 deletions config/prometheus/vmrule.yaml
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Original file line number Diff line number Diff line change
Expand Up @@ -17,6 +17,8 @@ spec:
for: 5m
labels:
severity: critical
service: fraud
team: platform
annotations:
summary: "Fraud operator is down"
description: "The fraud operator has been unreachable for 5+ minutes. Fraud evaluations will not be processed."
Expand All @@ -31,6 +33,8 @@ spec:
for: 5m
labels:
severity: critical
service: fraud
team: platform
annotations:
summary: "High error rate for fraud provider {{ $labels.provider }}"
description: "{{ $value | humanizePercentage }} of calls to provider {{ $labels.provider }} are failing. With FailClosed policy, evaluations will be blocked until this is resolved."
Expand All @@ -43,6 +47,8 @@ spec:
for: 5m
labels:
severity: warning
service: fraud
team: platform
annotations:
summary: "High latency for fraud provider {{ $labels.provider }}"
description: "P99 latency for provider {{ $labels.provider }} is {{ $value }}s, exceeding the 5s threshold."
Expand All @@ -57,6 +63,8 @@ spec:
for: 10m
labels:
severity: warning
service: fraud
team: platform
annotations:
summary: "High reconciliation error rate for fraud evaluations"
description: "{{ $value | humanizePercentage }} of fraud evaluation reconciliations are failing."
Expand All @@ -70,6 +78,8 @@ spec:
for: 15m
labels:
severity: warning
service: fraud
team: platform
annotations:
summary: "Fraud evaluations stuck in Error phase"
description: "{{ $value }} fraud evaluation(s) have been in the Error phase for 15+ minutes. This may indicate a persistent provider failure or misconfiguration."
Expand All @@ -80,6 +90,8 @@ spec:
for: 5m
labels:
severity: warning
service: fraud
team: platform
annotations:
summary: "Fraud evaluation {{ $labels.name }} is degraded"
description: "Fraud evaluation {{ $labels.name }} has been in a degraded state for 5+ minutes, indicating one or more providers returned errors during evaluation."
Expand All @@ -91,6 +103,8 @@ spec:
labels:
severity: warning
slack_channel: user-bot
service: fraud
team: platform
annotations:
summary: "Fraud check returned {{ $labels.decision }} for user {{ $labels.user_ref }}"
description: "FraudEvaluation {{ $labels.name }} returned decision={{ $labels.decision }} for user {{ $labels.user_ref }}. Review the user and take action if needed."
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