AtithiAI is an intelligent AI-powered hotel management assistant designed to enhance guest experience and streamline hotel operations. It acts as a virtual concierge, helping guests with common queries while reducing the workload on hotel staff.
In the hospitality industry, quick and accurate responses are critical for guest satisfaction. AtithiAI is built to handle frequent hotel-related queries such as check-in/check-out timings, hotel policies, amenities, and general assistance using modern AI techniques.
This project is developed as part of an academic AI project and demonstrates the practical application of AI agents, prompt engineering, and knowledge-based retrieval.
- 🤖 AI-powered hotel assistant (chat-based)
- 🕒 Answers queries about check-in/check-out timings
- 🏨 Provides information on hotel amenities and services
- 🐾 Explains hotel policies (pet policy, shuttle service, etc.)
- 🧠 Knowledge-based responses using uploaded documents
- 🌐 Polite, professional, and guest-friendly interaction style
- AI Model: GPT-based model (Azure OpenAI)
- Platform: Azure OpenAI Agents Playground
- Programming Language: Python (for future extensions)
- Version Control: Git & GitHub
- Knowledge Storage: Vector Store (RAG-based retrieval)
AtithiAI/
│
├── code/
│ ├── agent_config.py
│ └── main.py
│
├── prompts/
│ └── agent_instructions.txt
│
├── knowledge/
│ └── hotel_policies.txt
│
├── README.md
├── requirements.txt
└── .gitignore
- User sends a query (e.g., "What is the check-in time?")
- AtithiAI processes the query using predefined instructions
- Relevant information is retrieved from the knowledge base
- The assistant responds in a clear and polite manner
- If information is unavailable, the user is guided to hotel staff
- Does not handle real payments or bookings
- Cannot access or modify private guest data
- Requires human staff intervention for critical issues
- Voice-based assistant support
- Multilingual support (English & Hindi)
- Integration with hotel booking systems
- Complaint escalation and ticketing system
- Mobile and web app integration
This project is developed as part of a college-level AI/ML learning initiative to understand:
- AI agents
- Prompt engineering
- Knowledge-based retrieval (RAG)
- Real-world AI deployment challenges
Contributions are welcome! Feel free to fork the repository and submit a pull request for improvements or new features.
This project is intended for educational purposes.
- Azure OpenAI
- OpenAI GPT Models
- Faculty and peers for guidance and feedback
AtithiAI – Your Smart Hospitality Assistant