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πŸŽ“ Campus Asset Hub (CAH)

Smarter Asset Management & Lifecycle Optimization for the Modern Campus.

ServiceNow Hackathon

πŸ“– Overview

Campus bookstores and IT departments face massive issues with manual check-in/check-out of textbooks, lab kits, and laptops. This relies on spreadsheets and paper logs, resulting in long queues, frequent stockouts, and high rates of unreturned assets due to poor tracking.

Campus Asset Hub is a fully automated, self-service SaaS application built natively on ServiceNow. It transforms the asset lifecycle into a seamless digital experience. Students can self-checkout items via mobile QR scanning, manage active assets on a premium Dark-Mode Service Portal, and receive automated AI-driven reminders before items are due.

✨ Key Features

  • Premium Dark Mode Portal: A fully custom Service Portal built with AngularJS, featuring a modern Cyntexa-inspired dark mode UI (#181818 background with #53BA00 accents).
  • Mobile QR Checkout: Students rent/return hardware in <30 seconds via barcode scanning on the Now Mobile app.
  • AI Risk Prediction: Utilizes ServiceNow Predictive Intelligence to analyze student history and assign a "Predicted Return Risk" (High/Medium/Low) upon checkout.
  • Automated Escalations: Flow Designer automatically schedules 7-day due dates, calculates late penalties, and restricts users to a single 1-week renewal.
  • Generative AI Reminders: Automated, highly personalized reminder emails sent to students before deadlines slip.
  • Real-time Command View: Platform Analytics dashboards give IT admins live visibility into shrinkage, utilization, and overdue hardware.

πŸ› οΈ Tech Stack

  • ServiceNow App Engine: Custom Scoped Application & Data Model (u_asset_allocation)
  • Service Portal: Custom UI Widgets (HTML/CSS/Client Scripts)
  • Flow Designer: Renewal, return, escalation, and notification workflows
  • Hardware Asset Management (HAM): Core asset lifecycle, serial tracking & depreciation
  • Predictive Intelligence: Shortage forecasting & delay risk scoring
  • Platform Analytics: Real-time dashboards and utilization KPIs

πŸ“ˆ Projected Business Impact

  • 70%+ Reduction in checkout queues
  • 40%+ Drop in unreturned assets
  • 50%+ Reduction in stockout incidents
  • < 30s Average checkout time

πŸ‘₯ Team Nowscripts

Built for the LTM HackNow 2026 Hackathon by K.S.R.M. College of Engineering.

  • Kanam Ramu - Team Lead & Solution Architect
  • Busetty Balasubramanyam - App Engine & Catalog Developer
  • Babanbaigari Ummar - Workflow & AI Developer
  • Avula Sujani - Mobile, FSM & Analytics Lead

If you are a recruiter reading this, please explore the /update/ folder to view our custom widget code, CSS styling, and application architecture!

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Campus Asset & Textbook Lifecycle Optimization built on ServiceNow

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