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fix: correct NetSuite capitalization, SuiteScript spelling and SFTP placeholder consistency #1669

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fix: correct NetSuite capitalization, SuiteScript spelling and SFTP placeholder consistency #1669

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16142f3
fix: correct NetSuite capitalization, SuiteScript spelling and SFTP p…
bhardwajdiv May 4, 2026
5d96a6e
Update documents/learn-netsuite/integration-flows/inventory.md
bhardwajdiv May 6, 2026
009c82f
Update inventory.md
bhardwajdiv May 6, 2026
8e94781
fix: simplify opening copy in inventory guide per review feedback
bhardwajdiv May 6, 2026
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6 changes: 3 additions & 3 deletions documents/learn-netsuite/integration-flows/inventory.md
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Expand Up @@ -5,15 +5,15 @@ description: >-

# Inventory

NetSuite serves as the central system of record for tracking product inventories across various retail locations. Inventory transactions in Netsuite, encompassing the creation and reception of purchase orders (POs) in warehouses, as well as the fulfillment of online orders from these warehouses, are vital components for maintaining real-time and precise inventory records.
NetSuite serves as the central system of record for tracking product inventories across various retail locations. Inventory transactions in NetSuite, including creating and receiving purchase orders(POs) and fulfilling online orders, help maintain real-time and accurate inventory records.

However, while HotWax Commerce receives frequent updates regarding online orders fulfilled from the warehouse using NetSuite, it does not receive regular updates on new inventory arrivals in the warehouses in response to purchase orders. This discrepancy causes HotWax Commerce to fall out of synchronization with inventory data of NetSuite.

To ensure that HotWax Commerce remains continually synchronized with the latest inventory information, the daily synchronization of inventory data is paramount. This synchronization process revolves around the extraction of inventory data from NetSuite and the subsequent update of HotWax Commerce's inventory records. This process is typically scheduled during off-peak hours, often taking place in the late hours of the night or in the early morning.

### Key Objectives

* Automate the daily synchronization of inventory data from Netsuite to HotWax Commerce.
* Automate the daily synchronization of inventory data from NetSuite to HotWax Commerce.
* Ensure that HotWax Commerce reflects the most recent inventory numbers, as recorded in NetSuite.

<figure><img src="../.gitbook/assets/inventory-sync-from-netsuite-to-hotwax.png" alt=""><figcaption><p>Inventory Sync from NetSuite to HotWax Commerce</p></figcaption></figure>
Expand Down Expand Up @@ -43,7 +43,7 @@ HC_uploadCSV_InventoryItems
**SFTP Locations**

```
/home/{sftp.user}/netsuite/inventoryitem/csv
/home/{sftp-username}/netsuite/inventoryitem/csv
```

3. The final step in the workflow involves a scheduled job within HotWax Commerce OMS. This job is responsible for reading the Inventory Sync CSV files from the SFTP location. It utilizes this data to reset the inventory numbers for products within the HotWax Commerce system.
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