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20 changes: 13 additions & 7 deletions nephthys/transcripts/transcripts/stardance.py
Original file line number Diff line number Diff line change
Expand Up @@ -11,29 +11,35 @@ class Stardance(Transcript):
ticket_channel: str = "C0B2KKWCMRN" # #stardance-tickets
team_channel: str = "C0B1K0L1327" # #stardance-support-scouts

# faq_link: str = "https://hackclub.slack.com/docs/T0266FRGM/F09NKF58FL5"
faq_link: str = "https://hackclub.enterprise.slack.com/docs/T0266FRGM/F0B75EET78W"
identity_help_channel: str = "C092833JXKK" # #identity-help

first_ticket_create: str = """
:rac_info: Hey (user), welcome to the Stardance Challenge support channel! Someone from the community will be here to help you out soon.

If you haven't already, have a read through <{faq_link}|*the FAQ*> – it will likely contain the answer you're looking for!

_Please press "mark as resolved" once your question has been answered_
"""
ticket_create: str = """
:rac_info: Hi (user), welcome back to the Stardance support channel! Someone should be here to help you out soon.

As a reminder, you can take a look at <{faq_link}|*the FAQ*> while you wait – it might contain the answer to your question!
"""
ticket_resolve: str = f"""
This thread has been marked as resolved by <@{{user_id}}>!

• If you have another question, send another message in <#{help_channel}> and someone will help you out! (Not me though - I'm just a silly raccoon)
• If this thread was resolved by mistake, just hit "Reopen" below!
More questions? Send another message in <#{help_channel}> and we'll be there to help too!
"""

# faq_macro: str = f"""
# Hi (user), this question is already answered in our FAQ! Here's the link again: <{faq_link}|*Flavortown FAQ*>.
faq_macro: str = f"""
Hi (user), this question is already answered in our FAQ!

Here's the link again: <{faq_link}|*Flavortown FAQ*>.

_I've marked this question as resolved, so please start a new thread if you need more help_
"""

# _I've marked this question as resolved, so please start a new thread if you need more help_
# """
identity_macro: str = f"""
Hi (user), please could you ask questions about identity verification in <#{identity_help_channel}>? :rac_cute:

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