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[python-client] Add webhook hand-off note #81

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Merged
nlathia merged 2 commits into from
Aug 29, 2025
Merged

[python-client] Add webhook hand-off note #81

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c37a35b
Add webhook note
gmtuca Aug 20, 2025
124106e
Add webhook note
gmtuca Aug 20, 2025
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27 changes: 21 additions & 6 deletions src/gradient_labs/conversation.py
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Original file line number Diff line number Diff line change
Expand Up @@ -158,16 +158,31 @@ class ConversationHandOffEvent:
"""
Details of the conversation the event relates to.
"""

# reason_code is the code that describes why the agent wants to hand off this
# conversation.
reason_code: str

# Reason is a human-legible description of the Reason code.
"""
reason_code is the code that describes why the agent wants to hand off this
conversation.
"""

reason: str
"""
reason is a human-legible description of the Reason code.
"""

note: Optional[str] = None
"""
Note is a human-legible summary of the conversation so far, for a smooth hand-off.
"""

intent: Optional[str] = None
"""
Intent is the most recent intent that was classified from the customer's conversation, if any.
"""

# Target defines where the agent wants to hand this conversation to.
target: Optional[str] = None
"""
Target defines where the agent wants to hand this conversation to.
"""


@dataclass_json
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