[conversations] add customer support platform identifiers to StartConversationRequest - #8
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…versationRequest Lets callers link the customer being created to their record(s) in third-party support platforms (Intercom, Zendesk, Salesforce, Freshchat, Freshdesk), alongside CustomerId. Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
No other field in this file has an XML doc comment. Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
sharanmoore
approved these changes
Jul 8, 2026
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Summary
CustomerSupportPlatformIdentifiersproperty toStartConversationRequest, letting callers link the customer being created to their record(s) in third-party support platforms (Intercom, Zendesk, Salesforce, Freshchat, Freshdesk), alongsideCustomerId.Typeis only required/validated forintercom,zendesk, andsalesforce; omit it forfreshchat/freshdesk.Matches the corresponding backend change in wearegradient.
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