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| # Let people get a copy of their answers by email | ||
| ## Contents | ||
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| - [What](#what) | ||
| - [Why](#why) | ||
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| ___ | ||
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| ## What | ||
| Until now, form fillers could choose to get an email confirming that their form had been submitted. They could not request a copy of their answers, even though they might want or need this. | ||
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| For example, there are forms where users are required to get a copy of their answers as part of the application process - such as when someone needs to forward their responses on to another organisation. Having a copy of their answers also allows form fillers to refer back to what they’ve submitted for future use. | ||
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| This new feature lets people request a copy of their answers, which will be included in the optional confirmation email. | ||
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| In order to make this more secure, form fillers who want a copy of their answers will be asked to first sign into their GOV.UK One Login, or create a new one. We want them to use the email address linked to their GOV.UK One Login to help make sure that answers are not sent to the wrong email address. | ||
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There was a problem hiding this comment. Choose a reason for hiding this commentThe reason will be displayed to describe this comment to others. Learn more. Suggest something like - "To make sure answers go to right place, we use GOV.UK One Login to authenticate the form filler's email address. Users can either use their existing GOV.UK One Login, or create a new one." |
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| Form creators will be able to choose whether or not to enable this feature. | ||
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| ## Why | ||
| We were aware that form fillers not being able to receive a copy of their answers could be a potential blocker for some forms and processes. | ||
| A number of organisations, including Companies House and the Insolvency Service, told us that they were interested in this feature and wanted their users to have this option. | ||
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There was a problem hiding this comment. Choose a reason for hiding this commentThe reason will be displayed to describe this comment to others. Learn more. Do we need to name the organisations? Not that it's sensitive info, but probably best not to use names without checking. |
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| We’d previously considered asking form fillers if they wanted a copy of their answers at the point they chose whether to request a confirmation email. But it became clear that there were data security issues with this - for example, people could enter the wrong email address. | ||
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| We decided that this feature would therefore need to wait until we’d found a more secure way to send users a copy of their answers. | ||
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| The decision to use GOV.UK One Login allowed us to implement this feature. It also supports GDS strategy to integrate GOV.UK Forms with GOV.UK One Login. | ||
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| This folder contains screenshots for the copy of a form filler's answers feature |
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It's debatable whether we're supporting cases where the user is required to get a copy of their answers. We can probably get away without the paragraph so maybe omit it?