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Gainsight is a customer success platform that helps companies retain and grow their customer base through data-driven insights, automation, and engagement tools.
APIs.json: https://www.gainsight.com
- Created: 2024
- Modified: 2026-05-19
The Gainsight REST API allows developers to integrate customer success data, automate workflows, and build custom applications on top of the Gainsight platform.
- Human URL: https://support.gainsight.com/PX/API_for_Developers/02About/Work_with_the_Gainsight_API
- Base URL:
https://api.gainsight.com
- Analytics
- CRM
- Customer Success
- SaaS
- Documentation
- authentication
- swagger
- OpenAPI — OpenAPI Specification
- Postman Collection — Postman Collection 2.1
- Open Collection — Open Collection 1.0
Product Experience (PX) API for tracking product usage, user behavior, and in-app engagement analytics.
- Human URL: https://support.gainsight.com/PX/API_for_Developers
- Base URL:
https://api.aptrinsic.com/v1
- Product Analytics
- Product Experience
- User Engagement
- Documentation
- api-key
- Documentation
- OpenAPI — OpenAPI Specification
- Postman Collection — Postman Collection 2.1
- Open Collection — Open Collection 1.0
The Company API enables inserting, updating, reading, and deleting records in the Gainsight Company object, supporting up to 50 records per call for write operations and 5000 records per read call.
- Human URL: https://support.gainsight.com/gainsight_nxt/API_and_Developer_Docs/Company_and_Relationship_API/Company_API_Documentation
- Base URL:
https://companyapi.gainsightcloud.com
- Accounts
- Companies
- Customer Success
- Documentation
- authentication
- OpenAPI — OpenAPI Specification
- Postman Collection — Postman Collection 2.1
- Open Collection — Open Collection 1.0
The Person API facilitates upserting person records into the Gainsight Person object model, enabling management of customer contacts and stakeholders.
- Human URL: https://support.gainsight.com/gainsight_nxt/API_and_Developer_Docs/Person_API/People_API_Documentation
- Base URL:
https://personapi.gainsightcloud.com
- Contacts
- Customer Success
- People
- Documentation
- authentication
- OpenAPI — OpenAPI Specification
- Postman Collection — Postman Collection 2.1
- Open Collection — Open Collection 1.0
The Custom Object API allows inserting, updating, reading, and deleting records in Gainsight transactional custom objects, supporting flexible data models for customer success workflows.
- Human URL: https://support.gainsight.com/gainsight_nxt/API_and_Developer_Docs/Custom_Object_API/Gainsight_Custom_Object_API_Documentation
- Base URL:
https://customobjectapi.gainsightcloud.com
- Custom Objects
- Customer Success
- Data Management
- Documentation
- authentication
- OpenAPI — OpenAPI Specification
- Postman Collection — Postman Collection 2.1
- Open Collection — Open Collection 1.0
The Call To Action (CTA) API enables creating and updating CTAs, fetching CTA details, and retrieving CTA configurations through Cockpit REST APIs for managing customer success actions.
- Human URL: https://support.gainsight.com/gainsight_nxt/API_and_Developer_Docs/Cockpit_API/Call_To_Action_(CTA)_API_Documentation
- Base URL:
https://cta.gainsightcloud.com
- Calls to Action
- Cockpit
- Customer Success
- Documentation
- authentication
- OpenAPI — OpenAPI Specification
- Postman Collection — Postman Collection 2.1
- Open Collection — Open Collection 1.0
The Timeline API enables creating, updating, reading, and deleting Timeline activities, supporting both single and bulk operations with up to 80MB payloads for bulk requests.
- Human URL: https://support.gainsight.com/gainsight_nxt/API_and_Developer_Docs/Timeline_API/Timeline_APIs
- Base URL:
https://timeline.gainsightcloud.com
- Activities
- Customer Success
- Timeline
- Documentation
- authentication
- OpenAPI — OpenAPI Specification
- Postman Collection — Postman Collection 2.1
- Open Collection — Open Collection 1.0
The Success Plan API enables creating, updating, and fetching Success Plans and their configurations, supporting structured goal tracking for customer engagements.
- Human URL: https://support.gainsight.com/gainsight_nxt/API_and_Developer_Docs/Success_Plan_APIs/Success_Plan_APIs
- Base URL:
https://successplan.gainsightcloud.com
- Customer Success
- Goal Tracking
- Success Plans
- Documentation
- authentication
- OpenAPI — OpenAPI Specification
- Postman Collection — Postman Collection 2.1
- Open Collection — Open Collection 1.0
The Data Management API provides access to Gainsight object and field metadata, enabling retrieval of schema information for integration and data mapping purposes.
- Human URL: https://support.gainsight.com/gainsight_nxt/API_and_Developer_Docs/Data_Management_APIs/Data_Management_APIs
- Base URL:
https://data.gainsightcloud.com
- Customer Success
- Data Management
- Metadata
- Documentation
- authentication
- OpenAPI — OpenAPI Specification
- Postman Collection — Postman Collection 2.1
- Open Collection — Open Collection 1.0
The Gainsight Bulk API is an asynchronous connector that automates insert or update of large data volumes from CSV files into Gainsight standard and custom objects, with rate limits of 10 calls per hour and 100 per day.
- Human URL: https://support.gainsight.com/gainsight_nxt/API_and_Developer_Docs/Bulk_API/Gainsight_Bulk_REST_APIs
- Base URL:
https://bulk.gainsightcloud.com
- Bulk Data
- Customer Success
- Data Import
- Documentation
- Documentation
- authentication
- OpenAPI — OpenAPI Specification
- Postman Collection — Postman Collection 2.1
- Open Collection — Open Collection 1.0
The Events API enables external systems to publish events into Gainsight, supporting system asset events for cross-system communication with operations including insert, update, upsert, and delete.
- Human URL: https://support.gainsight.com/gainsight_nxt/API_and_Developer_Docs/Events_API/Events_API
- Base URL:
https://events.gainsightcloud.com
- Customer Success
- Events
- Webhooks
- Documentation
- authentication
- OpenAPI — OpenAPI Specification
- Postman Collection — Postman Collection 2.1
- Open Collection — Open Collection 1.0
The User Management API provides endpoints for managing Gainsight users, company team records, and includes SCIM support for automated user provisioning and de-provisioning through identity providers.
- Human URL: https://support.gainsight.com/gainsight_nxt/API_and_Developer_Docs/User_Management_APIs/User_Management_APIs
- Base URL:
https://usermanagement.gainsightcloud.com
- Customer Success
- Provisioning
- SCIM
- User Management
- Documentation
- Documentation
- Documentation
- authentication
- OpenAPI — OpenAPI Specification
- Postman Collection — Postman Collection 2.1
- Open Collection — Open Collection 1.0
The Customer Goals API enables external systems to create, update, and fetch customer goals programmatically, including template and metrics management for structured goal tracking.
- Human URL: https://support.gainsight.com/gainsight_nxt/API_and_Developer_Docs/Customer_Goals_API/Customer_Goals_APIs
- Base URL:
https://goals.gainsightcloud.com
- Customer Success
- Goals
- Outcomes
- Documentation
- authentication
- OpenAPI — OpenAPI Specification
- Postman Collection — Postman Collection 2.1
- Open Collection — Open Collection 1.0
The Renewal Center API enables creating and updating opportunity records in the Gainsight Opportunity object, supporting renewal, upsell, and downsell booking types within the Matrix Data Architecture.
- Human URL: https://support.gainsight.com/gainsight_nxt/API_and_Developer_Docs/Renewal_Center_API/Renewal_Center_API
- Base URL:
https://renewals.gainsightcloud.com
- Customer Success
- Opportunities
- Renewals
- Documentation
- authentication
- OpenAPI — OpenAPI Specification
- Postman Collection — Postman Collection 2.1
- Open Collection — Open Collection 1.0
The Task and Playbook API manages task creation and updates, and retrieves task and playbook details for orchestrating customer success workflows within the Cockpit.
- Human URL: https://support.gainsight.com/gainsight_nxt/API_and_Developer_Docs/Cockpit_API/Task_APIs
- Base URL:
https://task.gainsightcloud.com
- Cockpit
- Customer Success
- Playbooks
- Tasks
- Documentation
- authentication
- OpenAPI — OpenAPI Specification
- Postman Collection — Postman Collection 2.1
- Open Collection — Open Collection 1.0
- GitHub Organization
- portal
- login
- terms-of-service
- privacy-policy
- Status Page
- developer-docs
- authentication
- oauth
- release-notes
- community
- blog
- education
- JSON-LD — JSON-LD
- JSON Schema — JSON Schema
- JSON Schema — JSON Schema
- JSON Schema — JSON Schema
- JSON Schema — JSON Schema
- JSON Schema — JSON Schema
- Features
Email: kin@apievangelist.com URL: https://www.gainsight.com