Skip to content

Brand Concierge Livechat Activities#2082

Draft
ankush13777-wq wants to merge 4 commits intoadobe:masterfrom
ankush13777-wq:master
Draft

Brand Concierge Livechat Activities#2082
ankush13777-wq wants to merge 4 commits intoadobe:masterfrom
ankush13777-wq:master

Conversation

@ankush13777-wq
Copy link

@ankush13777-wq ankush13777-wq commented Feb 5, 2026

  • Added sessionID field to link multiple events per session
  • Enhanced status field with enum values
  • Added timestamp fields: initiatedAt, acceptedAt, completedAt
  • Added notifiedAgents array for agent attribution
  • Added completedBy enum to track who ended the session
  • Enables agent performance analytics as per BRANDCON-1420

Fixes #2055

Please link to the issue # #2055

@ankush13777-wq ankush13777-wq marked this pull request as draft February 5, 2026 15:53
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Labels

None yet

Projects

None yet

Development

Successfully merging this pull request may close these issues.

engaged-with-representative-in-concierge schema enhancement

1 participant