service_center

Multi branch service center management system(academic project) in laravel

Users

1. Admin
2. Branch
3. User

Workflow

Admin

Admin dashboard available at /e2care

1. Admin can add shop types
2. Can verify, approve, reject and suspend shop registrations
3. Can see service overview of shops

Shop

Shop dashboard available at /shop

1. Shop can see service requests
2. Take decided actions on the request such as
   1. Acept/reject request
   2. Povide pickup details (if accepted)
   3. Mark pickup
   4. Update work status
   5. Generate bill
   6. Povide return details
3. View customer details and service history
4. Add stock items
5. View all bills and payment status
6. View service reports

User

1. User can register
2. Can request for service from a selected shop for by giving product information
3. Can track progress of service request
4. Can make online payment
5. Can view service history

Installation

1. Install project dependencies using

   composer install

2. Rename .env.example to .env and update enviornment variables.

3. Migrate database

   php artisan migrate

4. Seed initial data

   php artisan db:seed

5. Run dev server

   php artisan serve