docs: sync support pages and fix quickstart issues

[ridgelawrence]

Documentation Sync — Feb 26, 2026

Keeps user-facing documentation in sync with recent code changes from Feb 22.

Changes

quickstart.mdx

• Fixed typo: "docum entation" → "documentation" (introduced in 0131e6c)
• Replaced "Next steps" card links from Mintlify template pages (/essentials/*, /api-reference/*) with actual WRLD pages (WRLD.host, WRLD.ai, Submit a Ticket, Support)
• Updated help note to point to WRLD support contacts instead of Mintlify community

support/overview.mdx

• Added cards for the new "Submit a Ticket" (/support/submit-ticket) and "Client Portal" (/support/client-login) pages added in 12f9d1c
• Replaced external wrld.support ticket link with the new embedded form page

support/contact.mdx

• Added "Submit a Ticket" and "Client Portal" sections referencing the new embedded Syncro MSP forms
• Preserved existing email and help center contact methods

Triggered by

• [12f9d1c] Add ticket submission and client portal login pages
• [0131e6c] Update quickstart and navigation links

Review notes

Please verify that the card links render correctly and that the support page cross-references are accurate.

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This PR was generated with Oz.

Summary by CodeRabbit

• Documentation

  • Updated quickstart guide with new next-step resources including WRLD.host, WRLD.ai, Submit a Ticket, and Support sections.
  • Added Submit a Ticket and Client Portal as primary support contact options, improving access to support services.
  • Enhanced help section with direct contact information replacing external documentation links.

• Bug Fixes

  • Fixed minor typo in documentation.

[coderabbitai]

📝 Walkthrough

Walkthrough

Like, yo, so basically they're swapping out all the generic doc card stuff in the quickstart and support pages and replacing it with actual WRLD modules, you know? Submit a Ticket, Client Portal, the whole vibe. Also fixed a typo that was lowkey bugging me and reorganized the contact pathways to put the new stuff first. Pretty straightforward, fam.

Changes

Cohort / File(s)	Summary
Quickstart Navigation quickstart.mdx	Replaced next-step feature cards (Write Content, Customize style, Add code examples, API documentation) with WRLD-specific modules (WRLD.host, WRLD.ai, Submit a Ticket, Support). Updated help note from Mintlify docs link to WRLD contact details (email/phone). Fixed typo: "docum entation" → "documentation".
Support Page Restructuring support/contact.mdx, support/overview.mdx	Removed generic support portal and documentation references. Added "Submit a Ticket" and "Client Portal" cards/sections at top priority. Reordered contact methods to emphasize new WRLD support channels over email and help center.

Estimated code review effort

🎯 2 (Simple) | ⏱️ ~10 minutes

Poem

🚀 Cards got shuffled, support links rearranged,
WRLD pathways prominent, no longer estranged,
Tickets now first, portal doors open wide,
Fried code wisdom: better UX on the side! 🎉

🚥 Pre-merge checks | ✅ 3

✅ Passed checks (3 passed)

Check name	Status	Explanation
Description Check	✅ Passed	Check skipped - CodeRabbit’s high-level summary is enabled.
Title check	✅ Passed	The title clearly summarizes the main changes: syncing support pages (overview.mdx, contact.mdx) and fixing quickstart issues (typo fix and card updates).
Docstring Coverage	✅ Passed	No functions found in the changed files to evaluate docstring coverage. Skipping docstring coverage check.

_{✏️ Tip: You can configure your own custom pre-merge checks in the settings.}

✨ Finishing Touches

🧪 Generate unit tests (beta)

• Create PR with unit tests
• Post copyable unit tests in a comment
• Commit unit tests in branch docs/auto-update-20260226

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[coderabbitai]

🧹 Nitpick comments (1)

support/contact.mdx (1)

8-12: wait okay this is actually really clean

so like you put the new ticket and portal stuff at the top which makes total sense because thats probably what people want to click first right?? the links match up with overview.mdx too so thats not gonna break anything.

oh wait wait wait... i just noticed something kinda funny. in overview.mdx you said "review SLA metrics" but here on line 12 you said "review SLA dashboards". its literally the same thing but like... different words?? idk if thats intentional or whatever but might wanna pick one and stick with it for consistency vibes. not a big deal tho honestly users will figure it out lol.

✨ optional: maybe make the wording match?

 ### Client Portal
-[Sign in to the client portal](/support/client-login) to manage your tickets, review SLA dashboards, and access co-managed IT resources.
+[Sign in to the client portal](/support/client-login) to manage your tickets, review SLA metrics, and access co-managed IT resources.

or change overview.mdx to say "dashboards" instead, whatever floats ur boat

🤖 Prompt for AI Agents

Verify each finding against the current code and only fix it if needed.

In `@support/contact.mdx` around lines 8 - 12, The two support docs use
inconsistent phrasing—overview.mdx uses "review SLA metrics" while
support/contact.mdx uses "review SLA dashboards"—so update one to match the
other for consistency; pick the preferred phrase (either "SLA metrics" or "SLA
dashboards"), then edit support/contact.mdx (the line containing "review SLA
dashboards") or overview.mdx (the line containing "review SLA metrics") so both
files use the identical wording throughout, and run a quick search to ensure no
other pages use the old variant.

🤖 Prompt for all review comments with AI agents

Verify each finding against the current code and only fix it if needed.

Nitpick comments:
In `@support/contact.mdx`:
- Around line 8-12: The two support docs use inconsistent phrasing—overview.mdx
uses "review SLA metrics" while support/contact.mdx uses "review SLA
dashboards"—so update one to match the other for consistency; pick the preferred
phrase (either "SLA metrics" or "SLA dashboards"), then edit support/contact.mdx
(the line containing "review SLA dashboards") or overview.mdx (the line
containing "review SLA metrics") so both files use the identical wording
throughout, and run a quick search to ensure no other pages use the old variant.

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ℹ️ Review info

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Review profile: CHILL

Plan: Pro

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📥 Commits

Reviewing files that changed from the base of the PR and between 12f9d1c and 456db2c.

📒 Files selected for processing (3)

• quickstart.mdx
• support/contact.mdx
• support/overview.mdx