IT Support Toolkit

A Python-based command-line toolkit designed to assist with common IT support, troubleshooting, and system diagnostics tasks.

Screenshot

Features

System Information

Displays:

• Operating system
• OS version
• Machine architecture
• Processor information

Network Diagnostics

Checks:

• Computer hostname
• Local IP address
• Internet connectivity
• DNS resolution

Storage Information

Displays:

• Total storage
• Used storage
• Free storage
• Storage usage percentage

Memory Information

Displays:

• Total memory
• Used memory
• Available memory
• Memory usage percentage

Diagnostic Report Generator

Generates a complete diagnostic report and saves it as:

diagnostic_report.txt
The report includes:

System information
Network status
Storage usage
Memory usage
How to Run

Make sure Python 3 is installed.

Clone the repository:

git clone https://github.com/WEZx7/it-support-toolkit.git

Navigate to the project directory:

cd it-support-toolkit

Run the toolkit:

python main.py
Example Menu
================================
       IT SUPPORT TOOLKIT
================================
1. System Information
2. Network Diagnostics
3. Storage Information
4. Memory Information
5. Generate Diagnostic Report
6. Exit
Example Diagnostic Output
--- Network Diagnostics ---
Computer Name: example-device
Local IP Address: 10.0.0.5

Testing internet connection...
Internet Connection: Connected
DNS Resolution: Working
Technologies Used
Python 3
platform
socket
shutil
datetime
Project Purpose

This project was created to practice Python development while building practical tools commonly used in IT support and technical troubleshooting environments.

It demonstrates:

System diagnostics
Network troubleshooting
File generation
Command-line application development
Basic error handling
Future Improvements

Planned features include:

CPU usage monitoring
Windows support improvements
Additional troubleshooting checks
Exporting reports in different formats
Improved cross-platform compatibility

Author

Feras M. Jubran