I identify data and workflow defects, resolve discrepancies, and implement rule-based controls to maintain audit-level accuracy.
20+ years across government, consulting, and private-sector operations. Delivered 98%+ accuracy across 7,500+ high-volume case reviews. IT support background supports structured troubleshooting across complex systems and workflows.
- Identifies breakdown points in high-volume operational workflows and performs root-cause analysis
- Works independently in structured, rules-driven environments with minimal supervision
- Applies pattern recognition to maintain accuracy in structured data systems
- Builds repeatable validation logic for consistent outcomes across datasets
| Project | Problem | Fix | Tools |
|---|---|---|---|
| Data Validation Tool | Manual errors in high-volume structured data. | Automated validation checks using Python and Excel before reporting. | Python (AI-assisted), Excel (advanced) |
| Compliance Audit Dashboard | Reactive audit cycles create delays and inconsistency. | SQL-based audit framework for structured datasets and reporting. | SQL (AI-assisted), database systems |
| SOP Generator | Process knowledge loss across teams. | Automated SOP generation for repeatable operational workflows. | Python (AI-assisted), Markdown |
| Eligibility Case Review Tracker | Inconsistent tracking in high-volume case environments. | Structured validation and tracking system for case records. | Excel (advanced), Python (AI-assisted) |
- Core: Excel (decision tools, QA logic), SQL/Python (AI-assisted validation and audit workflows)
- Systems: Office 365, SharePoint, structured operational systems
- Credentials: AWS Cloud Foundations (2025), Google Prompting Essentials (2025)
- Differentiator: IT support foundation enabling rapid adaptation to complex systems and workflows
- Secured a $650K federal contract stalled for 6 months within 3 weeks by resolving OSHA and compliance gaps
- Maintained 98%+ accuracy across high-volume operational environments over time
- Reduced rework through structured validation logic and process standardization
- Supported consistent delivery across remote, HST-based operations aligned with EST workflows
Targeting remote Senior Analyst roles in operations, data quality, compliance, and process improvement.
