Technical Writer & Business Analyst with 6+ years of experience delivering high-quality API documentation, user guides, and troubleshooting content for enterprise systems.
Expert in structured authoring (DITA XML), documentation lifecycle management, and simplifying complex technical concepts for developers and end users.
Experienced in Salesforce documentation and AI-assisted tools. Familiar with Power BI, Tableau, and Excel for data-driven documentation and insights.
Passionate about creating clear, scalable, and user-friendly documentation.
- Technical Documentation
- API Documentation (Postman)
- User Guides & Manuals
- Salesforce Documentation
- DITA/XML Writing
- DDLC/SDLC
- UI & UX Writing
- MSTP/STE
- Postman
- GitHub
- Confluence
- MadCap Flare
- Adobe RoboHelp/FrameMaker/Illustrator
- Arbortext Editor
- CMS Platforms
- Microsoft Word/Excel
- ChatGPT/Gemini
- Jira
- Photoshop
- IsoDraw
- Python
- SQL
- HTML/CSS
- Java
- DITA XML
- Markdown
- Created API testing and documentation using Postman
- Included request, response, and error handling
- Step-by-step guide for beginners (system admin level)
- Based on Readiness Check Corrections
- Structured format with issue + solution
- Number: +91 8424945145
- Email: satyamp2425@gmail.com
- LinkedIn: www.linkedin.com/in/satyamkumar-prajapati-816131207