rocket-chat cannot open links in snap firefox

[cmouse]

Search before asking

• I had searched in the issues and found no similar issues.

Operating System

• macOS
• Windows
• Linux

Operating System Version

Ubuntu 26.04

It happens on the web browser too?

No, it just happens on the Desktop app

Rocket.Chat Desktop App Version

4.17.0

Rocket.Chat Server Version

7.10

Describe the bug

When trying to open link with rocket-chat, it calls snap-confine and tries to start firefox, but (probably, wasn't able to verify this) missing environment variables the call fails.

How to Reproduce

1. Rocketchat as package, firefox as snap in Ubuntu 26.04
2. Try to open link from chat
3. Nothing happens

Describe your Expected behavior

Expected that link would open in current firefox session

Anything else

1. This problem happens every time
2. Can't get any logs, verified with strace only that the snap-confine call happens.

Are you willing to submit a code contribution?

• Yes, I am willing to submit a Pull Request!