What happened
After the latest Freebuff update, the new Region/Country verification flow does not appear to be working.
Freebuff provides a verification link that is supposed to be opened on my own phone or computer using a direct connection, such as home Wi-Fi or mobile data, outside of any cloud PC, VPN, or proxy.
I opened the verification link directly on my own Android phone using my normal home Wi-Fi connection. I also tested it using mobile data. In both cases, the verification page shows the following error:
"We could not verify a direct connection. Open this page on your own phone or computer, outside any cloud PC, VPN or proxy, using home internet or mobile data, and try again."
The same issue occurs even though I am opening the page directly from my own physical device and I am not intentionally using a VPN, proxy, or cloud PC.
The account currently shows:
"No verified country yet. Your allowance uses your current connection."
Because the direct connection verification fails, I cannot verify my country/region.
I expected the verification link to detect my direct connection and successfully verify my current country/region.
Steps to reproduce
- Sign in to a Freebuff account.
- Open the Account page.
- Go to the Region/Country verification section.
- Copy/open the provided verification link.
- Open the link on a physical personal device, outside of any cloud PC.
- Test the link using a normal home Wi-Fi connection.
- Observe that Freebuff reports:
"We could not verify a direct connection."
- Repeat the same process using mobile/cellular data instead of Wi-Fi.
- The same error is displayed.
- The country remains unverified and the verification cannot be completed.
Where does this happen?
Desktop app
Operating system
Windows
Version
0.0.204
Model
Solar-Mini-4
Logs or screenshots
We could not verify a direct connection.
Open this page on your own phone or
computer, outside any cloud PC, VPN or
proxy, using home internet or mobile data,
and try again.
What happened
After the latest Freebuff update, the new Region/Country verification flow does not appear to be working.
Freebuff provides a verification link that is supposed to be opened on my own phone or computer using a direct connection, such as home Wi-Fi or mobile data, outside of any cloud PC, VPN, or proxy.
I opened the verification link directly on my own Android phone using my normal home Wi-Fi connection. I also tested it using mobile data. In both cases, the verification page shows the following error:
"We could not verify a direct connection. Open this page on your own phone or computer, outside any cloud PC, VPN or proxy, using home internet or mobile data, and try again."
The same issue occurs even though I am opening the page directly from my own physical device and I am not intentionally using a VPN, proxy, or cloud PC.
The account currently shows:
"No verified country yet. Your allowance uses your current connection."
Because the direct connection verification fails, I cannot verify my country/region.
I expected the verification link to detect my direct connection and successfully verify my current country/region.
Steps to reproduce
"We could not verify a direct connection."
Where does this happen?
Desktop app
Operating system
Windows
Version
0.0.204
Model
Solar-Mini-4
Logs or screenshots