feat: Client can close a ticket

backend/src/modules/ticket/domain/entities/tickect.entity.spec.ts

@@ -103,16 +103,14 @@ describe('Ticket entity', () => {
     );
   });
 
-  it('Should throw an error when closing a ticket with ESCALATED status', () => {
+  it('Should successfully close a ticket when status is ESCALATED', () => {
     ticket.assignToAgent(randomUUID());
-
     ticket.escalate(randomUUID(), 1, 'web_app');
 
     expect(ticket.status).toBe(TicketStatus.ESCALATED);
 
-    expect(() => ticket.close('Test solution')).toThrow(
-      TicketValidationErrors.CLOSE_WITH_WRONG_STATUS_ERROR,
-    );
+    ticket.close('Test solution');
+    expect(ticket.status).toBe(TicketStatus.CLOSED);
   });
 
   it('Close a ticket should change the status and closedAt field, and add the event to history', () => {
@@ -133,18 +131,17 @@ describe('Ticket entity', () => {
     expect(primitiveTicket.closedAt).not.toBeNull();
   });
 
-  it('Should throw an error when closing a ticket with OPEN status', () => {
+  it('Should successfully close a ticket when status is OPEN', () => {
     expect(ticket.status).toBe(TicketStatus.OPEN);
-    expect(() => ticket.close('Test solution')).toThrow(
-      TicketValidationErrors.CLOSE_WITH_WRONG_STATUS_ERROR,
-    );
+
+    ticket.close('Test solution');
+    expect(ticket.status).toBe(TicketStatus.CLOSED);
   });
 
-  it('Should throw an error when closing a ticket with ESCALATED status', () => {
-    ticket.assignToAgent(randomUUID());
-    ticket.escalate(randomUUID(),1, 'web_app');
+  it('Should throw an error when trying to close a ticket that is already CLOSED', () => {
+    ticket.close('First solution');
+    expect(ticket.status).toBe(TicketStatus.CLOSED);
 
-    expect(ticket.status).toBe(TicketStatus.ESCALATED);
     expect(() => ticket.close('Test solution')).toThrow(
       TicketValidationErrors.CLOSE_WITH_WRONG_STATUS_ERROR,
     );
@@ -157,4 +154,4 @@ describe('Ticket entity', () => {
       TicketValidationErrors.CLOSE_WITH_NO_SOLUTION_ERROR,
     );
   });
-});
+});

backend/src/modules/ticket/domain/entities/ticket.entity.ts

@@ -271,7 +271,7 @@ export class Ticket {
 
   // Function to close the ticket and register the solution
   close(solution: string): void {
-    if (this.status !== TicketStatus.IN_PROGRESS) {
+    if (this.status === TicketStatus.CLOSED) {
       throw new Error(TicketValidationErrors.CLOSE_WITH_WRONG_STATUS_ERROR);
     }
 

backend/src/modules/ticket/presentation/controllers/ticket.controller.ts

@@ -218,7 +218,7 @@ export class TicketController {
   @ApiParam({ name: 'id', example: 'uuid-do-ticket' })
   @ApiBody({ type: UpdateTicketStatusRequest })
   @UseGuards(JwtGuard, RolesGuard)
-  @Roles(UserRole.ADMIN, UserRole.SUPPORT)
+  @Roles(UserRole.ADMIN, UserRole.SUPPORT, UserRole.CLIENT) 
   @ApiResponse({ status: 200, description: 'Status do ticket alterado com sucesso.' })
   async updateStatus(
     @Request() req: any,