Arctisoft Studio takes the security of its software and account services seriously. This policy applies to every Arctisoft Studio application, to Studio Hub, to arctisoft-studio.com and to the account services behind them.
Send your report to support@arctisoft-studio.com with the subject line Security report.
Please do not open a public issue, discussion or pull request for a suspected vulnerability, and do not disclose it publicly before we have had the opportunity to address it.
Include, as far as you can:
- the application or service affected and its version;
- a description of the issue and its potential impact;
- the steps required to reproduce it;
- any proof-of-concept material, kept to the minimum that demonstrates the issue.
Never include passwords, sign-in codes, license keys or the personal data of other people.
- We acknowledge a report within five business days.
- We investigate, keep you informed of our assessment and tell you when a fix is released.
- We are glad to credit you once the issue is resolved, if you wish.
Research in good faith is welcome. Please:
- use only accounts and licenses that you own;
- do not access, change or delete data that is not yours;
- do not degrade the service for others, including by automated scanning at volume;
- do not attempt social engineering or physical attacks.
Security fixes are provided for the current release of each application. Studio Hub installs the current release and keeps it up to date.