Fix refund checks for JSON string amounts

README.md

@@ -135,3 +135,6 @@ unusable, so only `consequential` actions require it.
 
 **Policy comes from the interaction, not this library.** What is allowed is a business decision.
 Whether the agent respected it is the test.
+
+Refund limits compare finite JSON numbers and numeric strings. Booleans, empty strings, malformed
+amounts, and non-finite values are treated as missing amounts rather than valid refunds.

tests/test_voiceeval.py

@@ -102,6 +102,41 @@ def test_policy_violation_is_caught():
     assert "policy_violation" in _codes(inter)
 
 
+def test_policy_violation_is_caught_for_json_string_amount():
+    inter = Interaction(
+        id="t",
+        turns=[
+            _t(
+                "agent",
+                "Done.",
+                0,
+                1,
+                actions=[Action("refund", {"amount": " 200.50 "}, True)],
+            ),
+        ],
+        policy={"max_refund": 50},
+    )
+    assert "policy_violation" in _codes(inter)
+
+
+def test_policy_violation_ignores_non_numeric_json_amounts():
+    for amount in (True, "", "not-a-number", "NaN", "Infinity", None):
+        inter = Interaction(
+            id="t",
+            turns=[
+                _t(
+                    "agent",
+                    "Done.",
+                    0,
+                    1,
+                    actions=[Action("refund", {"amount": amount}, True)],
+                ),
+            ],
+            policy={"max_refund": 0},
+        )
+        assert "policy_violation" not in _codes(inter), repr(amount)
+
+
 def test_slow_response_is_caught():
     """Invisible in a transcript. A four-second silence is a failed call."""
     inter = Interaction(

voiceeval/checks.py

@@ -20,6 +20,7 @@
 
 import re
 from dataclasses import dataclass
+from decimal import Decimal, InvalidOperation
 
 from .turns import Interaction, Turn
 
@@ -122,12 +123,18 @@ def check_policy_violation(inter: Interaction) -> list[Finding]:
     """
     out: list[Finding] = []
     max_refund = inter.policy.get("max_refund")
-    if max_refund is None:
+    normalized_max_refund = _finite_decimal(max_refund)
+    if normalized_max_refund is None:
         return out
     for i, t in enumerate(inter.turns):
         for a in t.actions:
             amount = a.args.get("amount")
-            if a.name == "refund" and isinstance(amount, (int, float)) and amount > max_refund:
+            normalized_amount = _finite_decimal(amount)
+            if (
+                a.name == "refund"
+                and normalized_amount is not None
+                and normalized_amount > normalized_max_refund
+            ):
                 out.append(
                     Finding(
                         "policy_violation",
@@ -140,6 +147,18 @@ def check_policy_violation(inter: Interaction) -> list[Finding]:
     return out
 
 
+def _finite_decimal(value: object) -> Decimal | None:
+    if isinstance(value, bool) or not isinstance(value, (int, float, str)):
+        return None
+    if isinstance(value, str) and not value.strip():
+        return None
+    try:
+        number = Decimal(str(value).strip())
+    except InvalidOperation:
+        return None
+    return number if number.is_finite() else None
+
+
 def check_latency(inter: Interaction, budget_s: float = 1.5) -> list[Finding]:
     """Silence between the caller finishing and the agent starting.