From 9abd771a2c013bdce8b0063f2e58879df56df832 Mon Sep 17 00:00:00 2001 From: Weblate Date: Tue, 7 Apr 2026 12:47:28 +0200 Subject: [PATCH] Maintenance: Translations update from translations.zammad.org. MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit Special thanks to the amazing translation team. You rock! 💪 Co-authored-by: Dusan Vuckovic Co-authored-by: Weblate Co-authored-by: albanobattistella Translate-URL: https://translations.zammad.org/projects/documentations/user-documentation-pre-release/ Translate-URL: https://translations.zammad.org/projects/documentations/user-documentation-pre-release/it/ Translate-URL: https://translations.zammad.org/projects/documentations/user-documentation-pre-release/sr/ Translation: Documentation/User Documentation (pre-release) --- locale/cs/LC_MESSAGES/user-docs.po | 72 +++++++------ locale/da/LC_MESSAGES/user-docs.po | 72 +++++++------ locale/de/LC_MESSAGES/user-docs.po | 72 +++++++------ locale/es/LC_MESSAGES/user-docs.po | 72 +++++++------ locale/es_CO/LC_MESSAGES/user-docs.po | 72 +++++++------ locale/es_MX/LC_MESSAGES/user-docs.po | 72 +++++++------ locale/fa/LC_MESSAGES/user-docs.po | 72 +++++++------ locale/fr/LC_MESSAGES/user-docs.po | 72 +++++++------ locale/fr_CA/LC_MESSAGES/user-docs.po | 72 +++++++------ locale/hr/LC_MESSAGES/user-docs.po | 72 +++++++------ locale/hu/LC_MESSAGES/user-docs.po | 72 +++++++------ locale/it/LC_MESSAGES/user-docs.po | 96 +++++++++-------- locale/nl/LC_MESSAGES/user-docs.po | 72 +++++++------ locale/pl/LC_MESSAGES/user-docs.po | 72 +++++++------ locale/pt_BR/LC_MESSAGES/user-docs.po | 72 +++++++------ locale/ru/LC_MESSAGES/user-docs.po | 72 +++++++------ locale/sr/LC_MESSAGES/user-docs.po | 134 +++++++++++++----------- locale/sv/LC_MESSAGES/user-docs.po | 72 +++++++------ locale/th/LC_MESSAGES/user-docs.po | 72 +++++++------ locale/tr/LC_MESSAGES/user-docs.po | 72 +++++++------ locale/zh_Hans/LC_MESSAGES/user-docs.po | 72 +++++++------ 21 files changed, 908 insertions(+), 690 deletions(-) diff --git a/locale/cs/LC_MESSAGES/user-docs.po b/locale/cs/LC_MESSAGES/user-docs.po index 7687a47e..4cabccc1 100644 --- a/locale/cs/LC_MESSAGES/user-docs.po +++ b/locale/cs/LC_MESSAGES/user-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad (for Agents)\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-03-10 16:32+0100\n" +"POT-Creation-Date: 2026-04-01 14:03+0200\n" "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n" "Last-Translator: Automatically generated\n" "Language-Team: none\n" @@ -4593,25 +4593,35 @@ msgid "" "provider.html>` of the admin documentation." msgstr "" -#: ../extras/ai-features.rst:16 +#: ../extras/ai-features.rst:15 +msgid "" +"Many AI features in Zammad include a feedback mechanism. If you notice " +"issues or are unsatisfied with the results, please use the feedback option " +"to let your Zammad admin know. You can like (thumb up) or dislike (thumb " +"down) the AI generated content. The dislike option allows you to leave an " +"optional comment. Of course you can also give positive feedback if you are " +"happy with the AI result." +msgstr "" + +#: ../extras/ai-features.rst:23 msgid "Ticket Summary" msgstr "" -#: ../extras/ai-features.rst:18 +#: ../extras/ai-features.rst:25 msgid "" "The ticket summary feature does what it says: it summarizes the ticket's " "content. This can be a huge time saver when dealing with large tickets and/" "or many hand-overs between agents." msgstr "" -#: ../extras/ai-features.rst:22 +#: ../extras/ai-features.rst:29 msgid "" "If the feature is activated, a summary of the ticket is generated when the " "ticket got updated and you either open the ticket or open the summary " "sidebar tab of the ticket, depending on the configuration." msgstr "" -#: ../extras/ai-features.rst:26 +#: ../extras/ai-features.rst:33 msgid "" "If there is a new summary, you can see a small pulsing indicator on the " "summary sidebar tab. This indicator is only displayed if the changes were " @@ -4624,37 +4634,37 @@ msgid "" "banner and summary sidebar" msgstr "" -#: ../extras/ai-features.rst:33 +#: ../extras/ai-features.rst:40 msgid "" "Depending on the configuration of your Zammad instance, the summary includes " "the following sections:" msgstr "" -#: ../extras/ai-features.rst:36 +#: ../extras/ai-features.rst:43 msgid "Customer intent" msgstr "" -#: ../extras/ai-features.rst:37 +#: ../extras/ai-features.rst:44 msgid "Conversation summary" msgstr "" -#: ../extras/ai-features.rst:38 +#: ../extras/ai-features.rst:45 msgid "Open questions (optional)" msgstr "" -#: ../extras/ai-features.rst:39 +#: ../extras/ai-features.rst:46 msgid "Upcoming events (optional)" msgstr "" -#: ../extras/ai-features.rst:40 +#: ../extras/ai-features.rst:47 msgid "Customer sentiment (optional)" msgstr "" -#: ../extras/ai-features.rst:43 +#: ../extras/ai-features.rst:50 msgid "Writing Assistant Tools" msgstr "" -#: ../extras/ai-features.rst:45 +#: ../extras/ai-features.rst:52 msgid "" "The AI-powered writing assistant tools are designed to simplify and enhance " "your ticket response workflow while you create an article. To use such a " @@ -4669,14 +4679,14 @@ msgid "" "tools menu" msgstr "" -#: ../extras/ai-features.rst:55 +#: ../extras/ai-features.rst:62 msgid "" "Zammad ships default writing assistant tools. The availability depends on " "the configuration of your Zammad instance. You might even have additional " "custom tools in case your admin added them." msgstr "" -#: ../extras/ai-features.rst:59 +#: ../extras/ai-features.rst:66 msgid "" "**Expand draft into well-written section**: Uses your draft as a base and " "tries to elaborate a proper text. It tries to add a structure and to enhance " @@ -4685,25 +4695,25 @@ msgid "" "bullet points) and let the AI write the answer." msgstr "" -#: ../extras/ai-features.rst:64 +#: ../extras/ai-features.rst:71 msgid "" "**Fix spelling and grammar**: Proofreads your text and removes spelling and " "grammar mistakes." msgstr "" -#: ../extras/ai-features.rst:66 +#: ../extras/ai-features.rst:73 msgid "" "**Summarize section to about half its current size**: Shrinks your text " "while keeping the message and the tone of the text." msgstr "" -#: ../extras/ai-features.rst:68 +#: ../extras/ai-features.rst:75 msgid "" "**Rewrite complex section and make it easy to understand**: Removes " "unnecessary parts and rewrites your text in a clear and understandable way." msgstr "" -#: ../extras/ai-features.rst:71 +#: ../extras/ai-features.rst:78 msgid "" "After selecting a tool, Zammad shows a dialog where you can compare the " "original text and the AI suggestion:" @@ -4713,25 +4723,25 @@ msgstr "" msgid "Screenshots shows AI suggestion dialog" msgstr "" -#: ../extras/ai-features.rst:78 +#: ../extras/ai-features.rst:85 msgid "" "Click on the **Approve** button to accept the changes and to insert it in " "the article. After accepting the suggestion, you can still edit the text in " "the article editor." msgstr "" -#: ../extras/ai-features.rst:83 +#: ../extras/ai-features.rst:90 msgid "" "Always double-check the response. Although the feature was carefully " "developed, there may still be minor problems in individual cases due to the " "nature of neural networks." msgstr "" -#: ../extras/ai-features.rst:88 +#: ../extras/ai-features.rst:95 msgid "AI Agents" msgstr "" -#: ../extras/ai-features.rst:90 +#: ../extras/ai-features.rst:97 msgid "" "AI agents can be configured to work on certain types of routine tasks. In " "general, this feature operates behind the scenes but if configured, you may " @@ -4741,18 +4751,18 @@ msgid "" "macros>` how to use it." msgstr "" -#: ../extras/ai-features.rst:105 +#: ../extras/ai-features.rst:112 msgid "Ticket history" msgstr "" -#: ../extras/ai-features.rst:98 +#: ../extras/ai-features.rst:105 msgid "" "If an AI agent applied changes, you can see a ticket history entry telling " "you the name of the AI agent. If you notice ongoing issues with what the AI " "agent did, inform your Zammad admin." msgstr "" -#: ../extras/ai-features.rst:102 +#: ../extras/ai-features.rst:109 msgid "Example of a history entry of an AI agent:" msgstr "" @@ -4760,11 +4770,11 @@ msgstr "" msgid "Screenshot shows AI agent ticket history entry" msgstr "" -#: ../extras/ai-features.rst:116 +#: ../extras/ai-features.rst:123 msgid "Simultaneous work detection" msgstr "" -#: ../extras/ai-features.rst:108 +#: ../extras/ai-features.rst:115 msgid "" "AI agents which are currently working on a ticket are displayed like other " "agents in the live user section in the bottom bar. This helps to avoid " @@ -4772,7 +4782,7 @@ msgid "" "avatar, wait for a moment or head over to another ticket." msgstr "" -#: ../extras/ai-features.rst:113 +#: ../extras/ai-features.rst:120 msgid "Avatar of AI agent:" msgstr "" @@ -4780,11 +4790,11 @@ msgstr "" msgid "Screenshot shows avatar of an AI agent" msgstr "" -#: ../extras/ai-features.rst:122 +#: ../extras/ai-features.rst:129 msgid "Overview indicator" msgstr "" -#: ../extras/ai-features.rst:119 +#: ../extras/ai-features.rst:126 msgid "" "A running AI agent is indicated in the status column in overviews. The " "status circle changes to a blue/pink gradient circle:" diff --git a/locale/da/LC_MESSAGES/user-docs.po b/locale/da/LC_MESSAGES/user-docs.po index 00e7c4d1..a1d3325d 100644 --- a/locale/da/LC_MESSAGES/user-docs.po +++ b/locale/da/LC_MESSAGES/user-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad (for Agents)\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-03-10 16:32+0100\n" +"POT-Creation-Date: 2026-04-01 14:03+0200\n" "PO-Revision-Date: 2025-06-17 13:00+0000\n" "Last-Translator: LomaxThomas \n" "Language-Team: Danish ` of the admin documentation." msgstr "" -#: ../extras/ai-features.rst:16 +#: ../extras/ai-features.rst:15 +msgid "" +"Many AI features in Zammad include a feedback mechanism. If you notice " +"issues or are unsatisfied with the results, please use the feedback option " +"to let your Zammad admin know. You can like (thumb up) or dislike (thumb " +"down) the AI generated content. The dislike option allows you to leave an " +"optional comment. Of course you can also give positive feedback if you are " +"happy with the AI result." +msgstr "" + +#: ../extras/ai-features.rst:23 msgid "Ticket Summary" msgstr "" -#: ../extras/ai-features.rst:18 +#: ../extras/ai-features.rst:25 msgid "" "The ticket summary feature does what it says: it summarizes the ticket's " "content. This can be a huge time saver when dealing with large tickets and/" "or many hand-overs between agents." msgstr "" -#: ../extras/ai-features.rst:22 +#: ../extras/ai-features.rst:29 msgid "" "If the feature is activated, a summary of the ticket is generated when the " "ticket got updated and you either open the ticket or open the summary " "sidebar tab of the ticket, depending on the configuration." msgstr "" -#: ../extras/ai-features.rst:26 +#: ../extras/ai-features.rst:33 msgid "" "If there is a new summary, you can see a small pulsing indicator on the " "summary sidebar tab. This indicator is only displayed if the changes were " @@ -4627,37 +4637,37 @@ msgid "" "banner and summary sidebar" msgstr "" -#: ../extras/ai-features.rst:33 +#: ../extras/ai-features.rst:40 msgid "" "Depending on the configuration of your Zammad instance, the summary includes " "the following sections:" msgstr "" -#: ../extras/ai-features.rst:36 +#: ../extras/ai-features.rst:43 msgid "Customer intent" msgstr "" -#: ../extras/ai-features.rst:37 +#: ../extras/ai-features.rst:44 msgid "Conversation summary" msgstr "" -#: ../extras/ai-features.rst:38 +#: ../extras/ai-features.rst:45 msgid "Open questions (optional)" msgstr "" -#: ../extras/ai-features.rst:39 +#: ../extras/ai-features.rst:46 msgid "Upcoming events (optional)" msgstr "" -#: ../extras/ai-features.rst:40 +#: ../extras/ai-features.rst:47 msgid "Customer sentiment (optional)" msgstr "" -#: ../extras/ai-features.rst:43 +#: ../extras/ai-features.rst:50 msgid "Writing Assistant Tools" msgstr "" -#: ../extras/ai-features.rst:45 +#: ../extras/ai-features.rst:52 msgid "" "The AI-powered writing assistant tools are designed to simplify and enhance " "your ticket response workflow while you create an article. To use such a " @@ -4672,14 +4682,14 @@ msgid "" "tools menu" msgstr "" -#: ../extras/ai-features.rst:55 +#: ../extras/ai-features.rst:62 msgid "" "Zammad ships default writing assistant tools. The availability depends on " "the configuration of your Zammad instance. You might even have additional " "custom tools in case your admin added them." msgstr "" -#: ../extras/ai-features.rst:59 +#: ../extras/ai-features.rst:66 msgid "" "**Expand draft into well-written section**: Uses your draft as a base and " "tries to elaborate a proper text. It tries to add a structure and to enhance " @@ -4688,25 +4698,25 @@ msgid "" "bullet points) and let the AI write the answer." msgstr "" -#: ../extras/ai-features.rst:64 +#: ../extras/ai-features.rst:71 msgid "" "**Fix spelling and grammar**: Proofreads your text and removes spelling and " "grammar mistakes." msgstr "" -#: ../extras/ai-features.rst:66 +#: ../extras/ai-features.rst:73 msgid "" "**Summarize section to about half its current size**: Shrinks your text " "while keeping the message and the tone of the text." msgstr "" -#: ../extras/ai-features.rst:68 +#: ../extras/ai-features.rst:75 msgid "" "**Rewrite complex section and make it easy to understand**: Removes " "unnecessary parts and rewrites your text in a clear and understandable way." msgstr "" -#: ../extras/ai-features.rst:71 +#: ../extras/ai-features.rst:78 msgid "" "After selecting a tool, Zammad shows a dialog where you can compare the " "original text and the AI suggestion:" @@ -4716,25 +4726,25 @@ msgstr "" msgid "Screenshots shows AI suggestion dialog" msgstr "" -#: ../extras/ai-features.rst:78 +#: ../extras/ai-features.rst:85 msgid "" "Click on the **Approve** button to accept the changes and to insert it in " "the article. After accepting the suggestion, you can still edit the text in " "the article editor." msgstr "" -#: ../extras/ai-features.rst:83 +#: ../extras/ai-features.rst:90 msgid "" "Always double-check the response. Although the feature was carefully " "developed, there may still be minor problems in individual cases due to the " "nature of neural networks." msgstr "" -#: ../extras/ai-features.rst:88 +#: ../extras/ai-features.rst:95 msgid "AI Agents" msgstr "" -#: ../extras/ai-features.rst:90 +#: ../extras/ai-features.rst:97 msgid "" "AI agents can be configured to work on certain types of routine tasks. In " "general, this feature operates behind the scenes but if configured, you may " @@ -4744,18 +4754,18 @@ msgid "" "macros>` how to use it." msgstr "" -#: ../extras/ai-features.rst:105 +#: ../extras/ai-features.rst:112 msgid "Ticket history" msgstr "" -#: ../extras/ai-features.rst:98 +#: ../extras/ai-features.rst:105 msgid "" "If an AI agent applied changes, you can see a ticket history entry telling " "you the name of the AI agent. If you notice ongoing issues with what the AI " "agent did, inform your Zammad admin." msgstr "" -#: ../extras/ai-features.rst:102 +#: ../extras/ai-features.rst:109 msgid "Example of a history entry of an AI agent:" msgstr "" @@ -4763,11 +4773,11 @@ msgstr "" msgid "Screenshot shows AI agent ticket history entry" msgstr "" -#: ../extras/ai-features.rst:116 +#: ../extras/ai-features.rst:123 msgid "Simultaneous work detection" msgstr "" -#: ../extras/ai-features.rst:108 +#: ../extras/ai-features.rst:115 msgid "" "AI agents which are currently working on a ticket are displayed like other " "agents in the live user section in the bottom bar. This helps to avoid " @@ -4775,7 +4785,7 @@ msgid "" "avatar, wait for a moment or head over to another ticket." msgstr "" -#: ../extras/ai-features.rst:113 +#: ../extras/ai-features.rst:120 msgid "Avatar of AI agent:" msgstr "" @@ -4783,11 +4793,11 @@ msgstr "" msgid "Screenshot shows avatar of an AI agent" msgstr "" -#: ../extras/ai-features.rst:122 +#: ../extras/ai-features.rst:129 msgid "Overview indicator" msgstr "" -#: ../extras/ai-features.rst:119 +#: ../extras/ai-features.rst:126 msgid "" "A running AI agent is indicated in the status column in overviews. The " "status circle changes to a blue/pink gradient circle:" diff --git a/locale/de/LC_MESSAGES/user-docs.po b/locale/de/LC_MESSAGES/user-docs.po index a22a1c58..b9f807b9 100644 --- a/locale/de/LC_MESSAGES/user-docs.po +++ b/locale/de/LC_MESSAGES/user-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad (for Agents)\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-03-10 16:32+0100\n" +"POT-Creation-Date: 2026-04-01 14:03+0200\n" "PO-Revision-Date: 2026-03-13 09:00+0000\n" "Last-Translator: Ralf Schmid \n" "Language-Team: German ` der Admin-Dokumentation." -#: ../extras/ai-features.rst:16 +#: ../extras/ai-features.rst:15 +msgid "" +"Many AI features in Zammad include a feedback mechanism. If you notice " +"issues or are unsatisfied with the results, please use the feedback option " +"to let your Zammad admin know. You can like (thumb up) or dislike (thumb " +"down) the AI generated content. The dislike option allows you to leave an " +"optional comment. Of course you can also give positive feedback if you are " +"happy with the AI result." +msgstr "" + +#: ../extras/ai-features.rst:23 msgid "Ticket Summary" msgstr "Ticket Zusammenfassung" -#: ../extras/ai-features.rst:18 +#: ../extras/ai-features.rst:25 msgid "" "The ticket summary feature does what it says: it summarizes the ticket's " "content. This can be a huge time saver when dealing with large tickets and/" @@ -5915,7 +5925,7 @@ msgstr "" "Tickets zusammen. Dies kann bei großen Tickets und/oder vielen Wechseln " "zwischen Agenten eine enorme Zeitersparnis bedeuten." -#: ../extras/ai-features.rst:22 +#: ../extras/ai-features.rst:29 msgid "" "If the feature is activated, a summary of the ticket is generated when the " "ticket got updated and you either open the ticket or open the summary " @@ -5926,7 +5936,7 @@ msgstr "" "den Seitenleisten-Tab für die Zusammenfassung des Tickets anklicken, " "abhängig von der Konfiguration." -#: ../extras/ai-features.rst:26 +#: ../extras/ai-features.rst:33 msgid "" "If there is a new summary, you can see a small pulsing indicator on the " "summary sidebar tab. This indicator is only displayed if the changes were " @@ -5945,7 +5955,7 @@ msgstr "" "Der Screenshot zeigt die Ticket Detailansicht von Zammad mit hervorgehobenem " "Banner für die Ticket-Zusammenfassung und die Seitenleiste" -#: ../extras/ai-features.rst:33 +#: ../extras/ai-features.rst:40 msgid "" "Depending on the configuration of your Zammad instance, the summary includes " "the following sections:" @@ -5953,31 +5963,31 @@ msgstr "" "Abhängig von der Konfiguration Ihrer Zammad-Instanz enthält die " "Zusammenfassung die folgenden Abschnitte:" -#: ../extras/ai-features.rst:36 +#: ../extras/ai-features.rst:43 msgid "Customer intent" msgstr "Anliegen des Kunden" -#: ../extras/ai-features.rst:37 +#: ../extras/ai-features.rst:44 msgid "Conversation summary" msgstr "Zusammenfassung der Konversation" -#: ../extras/ai-features.rst:38 +#: ../extras/ai-features.rst:45 msgid "Open questions (optional)" msgstr "Offene Fragen (optional)" -#: ../extras/ai-features.rst:39 +#: ../extras/ai-features.rst:46 msgid "Upcoming events (optional)" msgstr "Anstehende Ereignisse (optional)" -#: ../extras/ai-features.rst:40 +#: ../extras/ai-features.rst:47 msgid "Customer sentiment (optional)" msgstr "Stimmung des Kunden (optional)" -#: ../extras/ai-features.rst:43 +#: ../extras/ai-features.rst:50 msgid "Writing Assistant Tools" msgstr "Schreibassistent-Werkzeuge" -#: ../extras/ai-features.rst:45 +#: ../extras/ai-features.rst:52 msgid "" "The AI-powered writing assistant tools are designed to simplify and enhance " "your ticket response workflow while you create an article. To use such a " @@ -6000,7 +6010,7 @@ msgstr "" "Screenshot zeigt markierten Text im Editor mit geöffnetem Schreibassistent-" "Werkzeugen" -#: ../extras/ai-features.rst:55 +#: ../extras/ai-features.rst:62 msgid "" "Zammad ships default writing assistant tools. The availability depends on " "the configuration of your Zammad instance. You might even have additional " @@ -6011,7 +6021,7 @@ msgstr "" "können sogar zusätzliche benutzerdefinierte Tools sehen, falls Ihr " "Administrator welche hinzugefügt hat." -#: ../extras/ai-features.rst:59 +#: ../extras/ai-features.rst:66 msgid "" "**Expand draft into well-written section**: Uses your draft as a base and " "tries to elaborate a proper text. It tries to add a structure and to enhance " @@ -6027,7 +6037,7 @@ msgstr "" "in Form einer Auflistung) bereitstellen und die KI die Antwort schreiben " "lassen." -#: ../extras/ai-features.rst:64 +#: ../extras/ai-features.rst:71 msgid "" "**Fix spelling and grammar**: Proofreads your text and removes spelling and " "grammar mistakes." @@ -6035,7 +6045,7 @@ msgstr "" "**Rechtschreibung und Grammatik korrigieren**: Prüft Ihren Text und entfernt " "Rechtschreib- und Grammatikfehler." -#: ../extras/ai-features.rst:66 +#: ../extras/ai-features.rst:73 msgid "" "**Summarize section to about half its current size**: Shrinks your text " "while keeping the message and the tone of the text." @@ -6043,7 +6053,7 @@ msgstr "" "**Zusammenfassen des Abschnitts auf ca. die halbe Länge**: Fasst Ihren Text " "zusammen, wobei die Botschaft und der Ton des Textes erhalten bleiben." -#: ../extras/ai-features.rst:68 +#: ../extras/ai-features.rst:75 msgid "" "**Rewrite complex section and make it easy to understand**: Removes " "unnecessary parts and rewrites your text in a clear and understandable way." @@ -6052,7 +6062,7 @@ msgstr "" "Entfernt überflüssige Teile und schreibt Ihren Text in einer klaren und " "verständlichen Weise um." -#: ../extras/ai-features.rst:71 +#: ../extras/ai-features.rst:78 msgid "" "After selecting a tool, Zammad shows a dialog where you can compare the " "original text and the AI suggestion:" @@ -6064,7 +6074,7 @@ msgstr "" msgid "Screenshots shows AI suggestion dialog" msgstr "Screenshot zeigt Dialog mit KI-Vorschlag" -#: ../extras/ai-features.rst:78 +#: ../extras/ai-features.rst:85 msgid "" "Click on the **Approve** button to accept the changes and to insert it in " "the article. After accepting the suggestion, you can still edit the text in " @@ -6075,7 +6085,7 @@ msgstr "" "akzeptiert haben, können Sie den Text immer noch im Artikel-Editor " "bearbeiten." -#: ../extras/ai-features.rst:83 +#: ../extras/ai-features.rst:90 msgid "" "Always double-check the response. Although the feature was carefully " "developed, there may still be minor problems in individual cases due to the " @@ -6085,11 +6095,11 @@ msgstr "" "entwickelt wurde, kann es aufgrund des Aufbaus neuronaler Netze in " "Einzelfällen trotzdem zu kleineren Fehlern kommen." -#: ../extras/ai-features.rst:88 +#: ../extras/ai-features.rst:95 msgid "AI Agents" msgstr "KI-Agenten" -#: ../extras/ai-features.rst:90 +#: ../extras/ai-features.rst:97 msgid "" "AI agents can be configured to work on certain types of routine tasks. In " "general, this feature operates behind the scenes but if configured, you may " @@ -6107,11 +6117,11 @@ msgstr "" "und sehen Sie sich auf der Seite :doc:`Makro ` die " "Verwendung von Makros an." -#: ../extras/ai-features.rst:105 +#: ../extras/ai-features.rst:112 msgid "Ticket history" msgstr "Ticket-Historie" -#: ../extras/ai-features.rst:98 +#: ../extras/ai-features.rst:105 msgid "" "If an AI agent applied changes, you can see a ticket history entry telling " "you the name of the AI agent. If you notice ongoing issues with what the AI " @@ -6122,7 +6132,7 @@ msgstr "" "anhaltende Probleme mit der Arbeit des KI-Agenten feststellen, informieren " "Sie Ihren Zammad-Administrator." -#: ../extras/ai-features.rst:102 +#: ../extras/ai-features.rst:109 msgid "Example of a history entry of an AI agent:" msgstr "Beispiel für einen Eintrag in die Ticket-Historie eines KI Agenten:" @@ -6130,11 +6140,11 @@ msgstr "Beispiel für einen Eintrag in die Ticket-Historie eines KI Agenten:" msgid "Screenshot shows AI agent ticket history entry" msgstr "Screenshot zeigt Eintrag in Ticket-Historie des KI Agenten" -#: ../extras/ai-features.rst:116 +#: ../extras/ai-features.rst:123 msgid "Simultaneous work detection" msgstr "Erkennung gleichzeitige Ticketbearbeitung" -#: ../extras/ai-features.rst:108 +#: ../extras/ai-features.rst:115 msgid "" "AI agents which are currently working on a ticket are displayed like other " "agents in the live user section in the bottom bar. This helps to avoid " @@ -6147,7 +6157,7 @@ msgstr "" "vermeiden. Wenn Sie einen Avatar eines KI-Agenten sehen, warten Sie einen " "Moment oder wechseln Sie zu einem anderen Ticket." -#: ../extras/ai-features.rst:113 +#: ../extras/ai-features.rst:120 msgid "Avatar of AI agent:" msgstr "Avatar eines KI Agenten:" @@ -6155,11 +6165,11 @@ msgstr "Avatar eines KI Agenten:" msgid "Screenshot shows avatar of an AI agent" msgstr "Screenshot zeigt Avatar eines KI-Agenten" -#: ../extras/ai-features.rst:122 +#: ../extras/ai-features.rst:129 msgid "Overview indicator" msgstr "Indikator in Übersichten" -#: ../extras/ai-features.rst:119 +#: ../extras/ai-features.rst:126 msgid "" "A running AI agent is indicated in the status column in overviews. The " "status circle changes to a blue/pink gradient circle:" diff --git a/locale/es/LC_MESSAGES/user-docs.po b/locale/es/LC_MESSAGES/user-docs.po index a5004a24..6a10b79d 100644 --- a/locale/es/LC_MESSAGES/user-docs.po +++ b/locale/es/LC_MESSAGES/user-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad (for Agents)\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-03-10 16:32+0100\n" +"POT-Creation-Date: 2026-04-01 14:03+0200\n" "PO-Revision-Date: 2025-10-11 17:00+0000\n" "Last-Translator: Eduardo Mosqueda \n" "Language-Team: Spanish ` of the admin documentation." msgstr "" -#: ../extras/ai-features.rst:16 +#: ../extras/ai-features.rst:15 +msgid "" +"Many AI features in Zammad include a feedback mechanism. If you notice " +"issues or are unsatisfied with the results, please use the feedback option " +"to let your Zammad admin know. You can like (thumb up) or dislike (thumb " +"down) the AI generated content. The dislike option allows you to leave an " +"optional comment. Of course you can also give positive feedback if you are " +"happy with the AI result." +msgstr "" + +#: ../extras/ai-features.rst:23 #, fuzzy msgid "Ticket Summary" msgstr "Macros" -#: ../extras/ai-features.rst:18 +#: ../extras/ai-features.rst:25 msgid "" "The ticket summary feature does what it says: it summarizes the ticket's " "content. This can be a huge time saver when dealing with large tickets and/" "or many hand-overs between agents." msgstr "" -#: ../extras/ai-features.rst:22 +#: ../extras/ai-features.rst:29 msgid "" "If the feature is activated, a summary of the ticket is generated when the " "ticket got updated and you either open the ticket or open the summary " "sidebar tab of the ticket, depending on the configuration." msgstr "" -#: ../extras/ai-features.rst:26 +#: ../extras/ai-features.rst:33 msgid "" "If there is a new summary, you can see a small pulsing indicator on the " "summary sidebar tab. This indicator is only displayed if the changes were " @@ -4792,37 +4802,37 @@ msgid "" "banner and summary sidebar" msgstr "" -#: ../extras/ai-features.rst:33 +#: ../extras/ai-features.rst:40 msgid "" "Depending on the configuration of your Zammad instance, the summary includes " "the following sections:" msgstr "" -#: ../extras/ai-features.rst:36 +#: ../extras/ai-features.rst:43 msgid "Customer intent" msgstr "" -#: ../extras/ai-features.rst:37 +#: ../extras/ai-features.rst:44 msgid "Conversation summary" msgstr "" -#: ../extras/ai-features.rst:38 +#: ../extras/ai-features.rst:45 msgid "Open questions (optional)" msgstr "" -#: ../extras/ai-features.rst:39 +#: ../extras/ai-features.rst:46 msgid "Upcoming events (optional)" msgstr "" -#: ../extras/ai-features.rst:40 +#: ../extras/ai-features.rst:47 msgid "Customer sentiment (optional)" msgstr "" -#: ../extras/ai-features.rst:43 +#: ../extras/ai-features.rst:50 msgid "Writing Assistant Tools" msgstr "" -#: ../extras/ai-features.rst:45 +#: ../extras/ai-features.rst:52 msgid "" "The AI-powered writing assistant tools are designed to simplify and enhance " "your ticket response workflow while you create an article. To use such a " @@ -4840,14 +4850,14 @@ msgstr "" "Captura de pantalla mostrando como guardar un boceto compartido dentro de un " "ticket" -#: ../extras/ai-features.rst:55 +#: ../extras/ai-features.rst:62 msgid "" "Zammad ships default writing assistant tools. The availability depends on " "the configuration of your Zammad instance. You might even have additional " "custom tools in case your admin added them." msgstr "" -#: ../extras/ai-features.rst:59 +#: ../extras/ai-features.rst:66 msgid "" "**Expand draft into well-written section**: Uses your draft as a base and " "tries to elaborate a proper text. It tries to add a structure and to enhance " @@ -4856,25 +4866,25 @@ msgid "" "bullet points) and let the AI write the answer." msgstr "" -#: ../extras/ai-features.rst:64 +#: ../extras/ai-features.rst:71 msgid "" "**Fix spelling and grammar**: Proofreads your text and removes spelling and " "grammar mistakes." msgstr "" -#: ../extras/ai-features.rst:66 +#: ../extras/ai-features.rst:73 msgid "" "**Summarize section to about half its current size**: Shrinks your text " "while keeping the message and the tone of the text." msgstr "" -#: ../extras/ai-features.rst:68 +#: ../extras/ai-features.rst:75 msgid "" "**Rewrite complex section and make it easy to understand**: Removes " "unnecessary parts and rewrites your text in a clear and understandable way." msgstr "" -#: ../extras/ai-features.rst:71 +#: ../extras/ai-features.rst:78 msgid "" "After selecting a tool, Zammad shows a dialog where you can compare the " "original text and the AI suggestion:" @@ -4884,25 +4894,25 @@ msgstr "" msgid "Screenshots shows AI suggestion dialog" msgstr "" -#: ../extras/ai-features.rst:78 +#: ../extras/ai-features.rst:85 msgid "" "Click on the **Approve** button to accept the changes and to insert it in " "the article. After accepting the suggestion, you can still edit the text in " "the article editor." msgstr "" -#: ../extras/ai-features.rst:83 +#: ../extras/ai-features.rst:90 msgid "" "Always double-check the response. Although the feature was carefully " "developed, there may still be minor problems in individual cases due to the " "nature of neural networks." msgstr "" -#: ../extras/ai-features.rst:88 +#: ../extras/ai-features.rst:95 msgid "AI Agents" msgstr "" -#: ../extras/ai-features.rst:90 +#: ../extras/ai-features.rst:97 msgid "" "AI agents can be configured to work on certain types of routine tasks. In " "general, this feature operates behind the scenes but if configured, you may " @@ -4912,19 +4922,19 @@ msgid "" "macros>` how to use it." msgstr "" -#: ../extras/ai-features.rst:105 +#: ../extras/ai-features.rst:112 #, fuzzy msgid "Ticket history" msgstr "Macros" -#: ../extras/ai-features.rst:98 +#: ../extras/ai-features.rst:105 msgid "" "If an AI agent applied changes, you can see a ticket history entry telling " "you the name of the AI agent. If you notice ongoing issues with what the AI " "agent did, inform your Zammad admin." msgstr "" -#: ../extras/ai-features.rst:102 +#: ../extras/ai-features.rst:109 msgid "Example of a history entry of an AI agent:" msgstr "" @@ -4932,11 +4942,11 @@ msgstr "" msgid "Screenshot shows AI agent ticket history entry" msgstr "" -#: ../extras/ai-features.rst:116 +#: ../extras/ai-features.rst:123 msgid "Simultaneous work detection" msgstr "" -#: ../extras/ai-features.rst:108 +#: ../extras/ai-features.rst:115 msgid "" "AI agents which are currently working on a ticket are displayed like other " "agents in the live user section in the bottom bar. This helps to avoid " @@ -4944,7 +4954,7 @@ msgid "" "avatar, wait for a moment or head over to another ticket." msgstr "" -#: ../extras/ai-features.rst:113 +#: ../extras/ai-features.rst:120 msgid "Avatar of AI agent:" msgstr "" @@ -4952,11 +4962,11 @@ msgstr "" msgid "Screenshot shows avatar of an AI agent" msgstr "" -#: ../extras/ai-features.rst:122 +#: ../extras/ai-features.rst:129 msgid "Overview indicator" msgstr "" -#: ../extras/ai-features.rst:119 +#: ../extras/ai-features.rst:126 msgid "" "A running AI agent is indicated in the status column in overviews. The " "status circle changes to a blue/pink gradient circle:" diff --git a/locale/es_CO/LC_MESSAGES/user-docs.po b/locale/es_CO/LC_MESSAGES/user-docs.po index 1a735b45..28ea8556 100644 --- a/locale/es_CO/LC_MESSAGES/user-docs.po +++ b/locale/es_CO/LC_MESSAGES/user-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad (for Agents)\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-03-10 16:32+0100\n" +"POT-Creation-Date: 2026-04-01 14:03+0200\n" "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n" "Last-Translator: Automatically generated\n" "Language-Team: none\n" @@ -4593,25 +4593,35 @@ msgid "" "provider.html>` of the admin documentation." msgstr "" -#: ../extras/ai-features.rst:16 +#: ../extras/ai-features.rst:15 +msgid "" +"Many AI features in Zammad include a feedback mechanism. If you notice " +"issues or are unsatisfied with the results, please use the feedback option " +"to let your Zammad admin know. You can like (thumb up) or dislike (thumb " +"down) the AI generated content. The dislike option allows you to leave an " +"optional comment. Of course you can also give positive feedback if you are " +"happy with the AI result." +msgstr "" + +#: ../extras/ai-features.rst:23 msgid "Ticket Summary" msgstr "" -#: ../extras/ai-features.rst:18 +#: ../extras/ai-features.rst:25 msgid "" "The ticket summary feature does what it says: it summarizes the ticket's " "content. This can be a huge time saver when dealing with large tickets and/" "or many hand-overs between agents." msgstr "" -#: ../extras/ai-features.rst:22 +#: ../extras/ai-features.rst:29 msgid "" "If the feature is activated, a summary of the ticket is generated when the " "ticket got updated and you either open the ticket or open the summary " "sidebar tab of the ticket, depending on the configuration." msgstr "" -#: ../extras/ai-features.rst:26 +#: ../extras/ai-features.rst:33 msgid "" "If there is a new summary, you can see a small pulsing indicator on the " "summary sidebar tab. This indicator is only displayed if the changes were " @@ -4624,37 +4634,37 @@ msgid "" "banner and summary sidebar" msgstr "" -#: ../extras/ai-features.rst:33 +#: ../extras/ai-features.rst:40 msgid "" "Depending on the configuration of your Zammad instance, the summary includes " "the following sections:" msgstr "" -#: ../extras/ai-features.rst:36 +#: ../extras/ai-features.rst:43 msgid "Customer intent" msgstr "" -#: ../extras/ai-features.rst:37 +#: ../extras/ai-features.rst:44 msgid "Conversation summary" msgstr "" -#: ../extras/ai-features.rst:38 +#: ../extras/ai-features.rst:45 msgid "Open questions (optional)" msgstr "" -#: ../extras/ai-features.rst:39 +#: ../extras/ai-features.rst:46 msgid "Upcoming events (optional)" msgstr "" -#: ../extras/ai-features.rst:40 +#: ../extras/ai-features.rst:47 msgid "Customer sentiment (optional)" msgstr "" -#: ../extras/ai-features.rst:43 +#: ../extras/ai-features.rst:50 msgid "Writing Assistant Tools" msgstr "" -#: ../extras/ai-features.rst:45 +#: ../extras/ai-features.rst:52 msgid "" "The AI-powered writing assistant tools are designed to simplify and enhance " "your ticket response workflow while you create an article. To use such a " @@ -4669,14 +4679,14 @@ msgid "" "tools menu" msgstr "" -#: ../extras/ai-features.rst:55 +#: ../extras/ai-features.rst:62 msgid "" "Zammad ships default writing assistant tools. The availability depends on " "the configuration of your Zammad instance. You might even have additional " "custom tools in case your admin added them." msgstr "" -#: ../extras/ai-features.rst:59 +#: ../extras/ai-features.rst:66 msgid "" "**Expand draft into well-written section**: Uses your draft as a base and " "tries to elaborate a proper text. It tries to add a structure and to enhance " @@ -4685,25 +4695,25 @@ msgid "" "bullet points) and let the AI write the answer." msgstr "" -#: ../extras/ai-features.rst:64 +#: ../extras/ai-features.rst:71 msgid "" "**Fix spelling and grammar**: Proofreads your text and removes spelling and " "grammar mistakes." msgstr "" -#: ../extras/ai-features.rst:66 +#: ../extras/ai-features.rst:73 msgid "" "**Summarize section to about half its current size**: Shrinks your text " "while keeping the message and the tone of the text." msgstr "" -#: ../extras/ai-features.rst:68 +#: ../extras/ai-features.rst:75 msgid "" "**Rewrite complex section and make it easy to understand**: Removes " "unnecessary parts and rewrites your text in a clear and understandable way." msgstr "" -#: ../extras/ai-features.rst:71 +#: ../extras/ai-features.rst:78 msgid "" "After selecting a tool, Zammad shows a dialog where you can compare the " "original text and the AI suggestion:" @@ -4713,25 +4723,25 @@ msgstr "" msgid "Screenshots shows AI suggestion dialog" msgstr "" -#: ../extras/ai-features.rst:78 +#: ../extras/ai-features.rst:85 msgid "" "Click on the **Approve** button to accept the changes and to insert it in " "the article. After accepting the suggestion, you can still edit the text in " "the article editor." msgstr "" -#: ../extras/ai-features.rst:83 +#: ../extras/ai-features.rst:90 msgid "" "Always double-check the response. Although the feature was carefully " "developed, there may still be minor problems in individual cases due to the " "nature of neural networks." msgstr "" -#: ../extras/ai-features.rst:88 +#: ../extras/ai-features.rst:95 msgid "AI Agents" msgstr "" -#: ../extras/ai-features.rst:90 +#: ../extras/ai-features.rst:97 msgid "" "AI agents can be configured to work on certain types of routine tasks. In " "general, this feature operates behind the scenes but if configured, you may " @@ -4741,18 +4751,18 @@ msgid "" "macros>` how to use it." msgstr "" -#: ../extras/ai-features.rst:105 +#: ../extras/ai-features.rst:112 msgid "Ticket history" msgstr "" -#: ../extras/ai-features.rst:98 +#: ../extras/ai-features.rst:105 msgid "" "If an AI agent applied changes, you can see a ticket history entry telling " "you the name of the AI agent. If you notice ongoing issues with what the AI " "agent did, inform your Zammad admin." msgstr "" -#: ../extras/ai-features.rst:102 +#: ../extras/ai-features.rst:109 msgid "Example of a history entry of an AI agent:" msgstr "" @@ -4760,11 +4770,11 @@ msgstr "" msgid "Screenshot shows AI agent ticket history entry" msgstr "" -#: ../extras/ai-features.rst:116 +#: ../extras/ai-features.rst:123 msgid "Simultaneous work detection" msgstr "" -#: ../extras/ai-features.rst:108 +#: ../extras/ai-features.rst:115 msgid "" "AI agents which are currently working on a ticket are displayed like other " "agents in the live user section in the bottom bar. This helps to avoid " @@ -4772,7 +4782,7 @@ msgid "" "avatar, wait for a moment or head over to another ticket." msgstr "" -#: ../extras/ai-features.rst:113 +#: ../extras/ai-features.rst:120 msgid "Avatar of AI agent:" msgstr "" @@ -4780,11 +4790,11 @@ msgstr "" msgid "Screenshot shows avatar of an AI agent" msgstr "" -#: ../extras/ai-features.rst:122 +#: ../extras/ai-features.rst:129 msgid "Overview indicator" msgstr "" -#: ../extras/ai-features.rst:119 +#: ../extras/ai-features.rst:126 msgid "" "A running AI agent is indicated in the status column in overviews. The " "status circle changes to a blue/pink gradient circle:" diff --git a/locale/es_MX/LC_MESSAGES/user-docs.po b/locale/es_MX/LC_MESSAGES/user-docs.po index a0ec69ba..ba14abab 100644 --- a/locale/es_MX/LC_MESSAGES/user-docs.po +++ b/locale/es_MX/LC_MESSAGES/user-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad (for Agents)\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-03-10 16:32+0100\n" +"POT-Creation-Date: 2026-04-01 14:03+0200\n" "PO-Revision-Date: 2025-11-19 20:00+0000\n" "Last-Translator: Sebastian Diaz \n" "Language-Team: Spanish (Mexico) ` of the admin documentation." msgstr "" -#: ../extras/ai-features.rst:16 +#: ../extras/ai-features.rst:15 +msgid "" +"Many AI features in Zammad include a feedback mechanism. If you notice " +"issues or are unsatisfied with the results, please use the feedback option " +"to let your Zammad admin know. You can like (thumb up) or dislike (thumb " +"down) the AI generated content. The dislike option allows you to leave an " +"optional comment. Of course you can also give positive feedback if you are " +"happy with the AI result." +msgstr "" + +#: ../extras/ai-features.rst:23 msgid "Ticket Summary" msgstr "" -#: ../extras/ai-features.rst:18 +#: ../extras/ai-features.rst:25 msgid "" "The ticket summary feature does what it says: it summarizes the ticket's " "content. This can be a huge time saver when dealing with large tickets and/" "or many hand-overs between agents." msgstr "" -#: ../extras/ai-features.rst:22 +#: ../extras/ai-features.rst:29 msgid "" "If the feature is activated, a summary of the ticket is generated when the " "ticket got updated and you either open the ticket or open the summary " "sidebar tab of the ticket, depending on the configuration." msgstr "" -#: ../extras/ai-features.rst:26 +#: ../extras/ai-features.rst:33 msgid "" "If there is a new summary, you can see a small pulsing indicator on the " "summary sidebar tab. This indicator is only displayed if the changes were " @@ -4634,37 +4644,37 @@ msgid "" "banner and summary sidebar" msgstr "" -#: ../extras/ai-features.rst:33 +#: ../extras/ai-features.rst:40 msgid "" "Depending on the configuration of your Zammad instance, the summary includes " "the following sections:" msgstr "" -#: ../extras/ai-features.rst:36 +#: ../extras/ai-features.rst:43 msgid "Customer intent" msgstr "" -#: ../extras/ai-features.rst:37 +#: ../extras/ai-features.rst:44 msgid "Conversation summary" msgstr "" -#: ../extras/ai-features.rst:38 +#: ../extras/ai-features.rst:45 msgid "Open questions (optional)" msgstr "" -#: ../extras/ai-features.rst:39 +#: ../extras/ai-features.rst:46 msgid "Upcoming events (optional)" msgstr "" -#: ../extras/ai-features.rst:40 +#: ../extras/ai-features.rst:47 msgid "Customer sentiment (optional)" msgstr "" -#: ../extras/ai-features.rst:43 +#: ../extras/ai-features.rst:50 msgid "Writing Assistant Tools" msgstr "" -#: ../extras/ai-features.rst:45 +#: ../extras/ai-features.rst:52 msgid "" "The AI-powered writing assistant tools are designed to simplify and enhance " "your ticket response workflow while you create an article. To use such a " @@ -4679,14 +4689,14 @@ msgid "" "tools menu" msgstr "" -#: ../extras/ai-features.rst:55 +#: ../extras/ai-features.rst:62 msgid "" "Zammad ships default writing assistant tools. The availability depends on " "the configuration of your Zammad instance. You might even have additional " "custom tools in case your admin added them." msgstr "" -#: ../extras/ai-features.rst:59 +#: ../extras/ai-features.rst:66 msgid "" "**Expand draft into well-written section**: Uses your draft as a base and " "tries to elaborate a proper text. It tries to add a structure and to enhance " @@ -4695,25 +4705,25 @@ msgid "" "bullet points) and let the AI write the answer." msgstr "" -#: ../extras/ai-features.rst:64 +#: ../extras/ai-features.rst:71 msgid "" "**Fix spelling and grammar**: Proofreads your text and removes spelling and " "grammar mistakes." msgstr "" -#: ../extras/ai-features.rst:66 +#: ../extras/ai-features.rst:73 msgid "" "**Summarize section to about half its current size**: Shrinks your text " "while keeping the message and the tone of the text." msgstr "" -#: ../extras/ai-features.rst:68 +#: ../extras/ai-features.rst:75 msgid "" "**Rewrite complex section and make it easy to understand**: Removes " "unnecessary parts and rewrites your text in a clear and understandable way." msgstr "" -#: ../extras/ai-features.rst:71 +#: ../extras/ai-features.rst:78 msgid "" "After selecting a tool, Zammad shows a dialog where you can compare the " "original text and the AI suggestion:" @@ -4723,25 +4733,25 @@ msgstr "" msgid "Screenshots shows AI suggestion dialog" msgstr "" -#: ../extras/ai-features.rst:78 +#: ../extras/ai-features.rst:85 msgid "" "Click on the **Approve** button to accept the changes and to insert it in " "the article. After accepting the suggestion, you can still edit the text in " "the article editor." msgstr "" -#: ../extras/ai-features.rst:83 +#: ../extras/ai-features.rst:90 msgid "" "Always double-check the response. Although the feature was carefully " "developed, there may still be minor problems in individual cases due to the " "nature of neural networks." msgstr "" -#: ../extras/ai-features.rst:88 +#: ../extras/ai-features.rst:95 msgid "AI Agents" msgstr "Agente de IA" -#: ../extras/ai-features.rst:90 +#: ../extras/ai-features.rst:97 msgid "" "AI agents can be configured to work on certain types of routine tasks. In " "general, this feature operates behind the scenes but if configured, you may " @@ -4751,18 +4761,18 @@ msgid "" "macros>` how to use it." msgstr "" -#: ../extras/ai-features.rst:105 +#: ../extras/ai-features.rst:112 msgid "Ticket history" msgstr "" -#: ../extras/ai-features.rst:98 +#: ../extras/ai-features.rst:105 msgid "" "If an AI agent applied changes, you can see a ticket history entry telling " "you the name of the AI agent. If you notice ongoing issues with what the AI " "agent did, inform your Zammad admin." msgstr "" -#: ../extras/ai-features.rst:102 +#: ../extras/ai-features.rst:109 msgid "Example of a history entry of an AI agent:" msgstr "" @@ -4770,11 +4780,11 @@ msgstr "" msgid "Screenshot shows AI agent ticket history entry" msgstr "" -#: ../extras/ai-features.rst:116 +#: ../extras/ai-features.rst:123 msgid "Simultaneous work detection" msgstr "" -#: ../extras/ai-features.rst:108 +#: ../extras/ai-features.rst:115 msgid "" "AI agents which are currently working on a ticket are displayed like other " "agents in the live user section in the bottom bar. This helps to avoid " @@ -4782,7 +4792,7 @@ msgid "" "avatar, wait for a moment or head over to another ticket." msgstr "" -#: ../extras/ai-features.rst:113 +#: ../extras/ai-features.rst:120 msgid "Avatar of AI agent:" msgstr "" @@ -4790,11 +4800,11 @@ msgstr "" msgid "Screenshot shows avatar of an AI agent" msgstr "" -#: ../extras/ai-features.rst:122 +#: ../extras/ai-features.rst:129 msgid "Overview indicator" msgstr "" -#: ../extras/ai-features.rst:119 +#: ../extras/ai-features.rst:126 msgid "" "A running AI agent is indicated in the status column in overviews. The " "status circle changes to a blue/pink gradient circle:" diff --git a/locale/fa/LC_MESSAGES/user-docs.po b/locale/fa/LC_MESSAGES/user-docs.po index 7d695b31..d489d37e 100644 --- a/locale/fa/LC_MESSAGES/user-docs.po +++ b/locale/fa/LC_MESSAGES/user-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad (for Agents)\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-03-10 16:32+0100\n" +"POT-Creation-Date: 2026-04-01 14:03+0200\n" "PO-Revision-Date: 2024-11-19 05:00+0000\n" "Last-Translator: sesoltani \n" "Language-Team: Persian ` of the admin documentation." msgstr "" -#: ../extras/ai-features.rst:16 +#: ../extras/ai-features.rst:15 +msgid "" +"Many AI features in Zammad include a feedback mechanism. If you notice " +"issues or are unsatisfied with the results, please use the feedback option " +"to let your Zammad admin know. You can like (thumb up) or dislike (thumb " +"down) the AI generated content. The dislike option allows you to leave an " +"optional comment. Of course you can also give positive feedback if you are " +"happy with the AI result." +msgstr "" + +#: ../extras/ai-features.rst:23 msgid "Ticket Summary" msgstr "" -#: ../extras/ai-features.rst:18 +#: ../extras/ai-features.rst:25 msgid "" "The ticket summary feature does what it says: it summarizes the ticket's " "content. This can be a huge time saver when dealing with large tickets and/" "or many hand-overs between agents." msgstr "" -#: ../extras/ai-features.rst:22 +#: ../extras/ai-features.rst:29 msgid "" "If the feature is activated, a summary of the ticket is generated when the " "ticket got updated and you either open the ticket or open the summary " "sidebar tab of the ticket, depending on the configuration." msgstr "" -#: ../extras/ai-features.rst:26 +#: ../extras/ai-features.rst:33 msgid "" "If there is a new summary, you can see a small pulsing indicator on the " "summary sidebar tab. This indicator is only displayed if the changes were " @@ -4627,37 +4637,37 @@ msgid "" "banner and summary sidebar" msgstr "" -#: ../extras/ai-features.rst:33 +#: ../extras/ai-features.rst:40 msgid "" "Depending on the configuration of your Zammad instance, the summary includes " "the following sections:" msgstr "" -#: ../extras/ai-features.rst:36 +#: ../extras/ai-features.rst:43 msgid "Customer intent" msgstr "" -#: ../extras/ai-features.rst:37 +#: ../extras/ai-features.rst:44 msgid "Conversation summary" msgstr "" -#: ../extras/ai-features.rst:38 +#: ../extras/ai-features.rst:45 msgid "Open questions (optional)" msgstr "" -#: ../extras/ai-features.rst:39 +#: ../extras/ai-features.rst:46 msgid "Upcoming events (optional)" msgstr "" -#: ../extras/ai-features.rst:40 +#: ../extras/ai-features.rst:47 msgid "Customer sentiment (optional)" msgstr "" -#: ../extras/ai-features.rst:43 +#: ../extras/ai-features.rst:50 msgid "Writing Assistant Tools" msgstr "" -#: ../extras/ai-features.rst:45 +#: ../extras/ai-features.rst:52 msgid "" "The AI-powered writing assistant tools are designed to simplify and enhance " "your ticket response workflow while you create an article. To use such a " @@ -4672,14 +4682,14 @@ msgid "" "tools menu" msgstr "" -#: ../extras/ai-features.rst:55 +#: ../extras/ai-features.rst:62 msgid "" "Zammad ships default writing assistant tools. The availability depends on " "the configuration of your Zammad instance. You might even have additional " "custom tools in case your admin added them." msgstr "" -#: ../extras/ai-features.rst:59 +#: ../extras/ai-features.rst:66 msgid "" "**Expand draft into well-written section**: Uses your draft as a base and " "tries to elaborate a proper text. It tries to add a structure and to enhance " @@ -4688,25 +4698,25 @@ msgid "" "bullet points) and let the AI write the answer." msgstr "" -#: ../extras/ai-features.rst:64 +#: ../extras/ai-features.rst:71 msgid "" "**Fix spelling and grammar**: Proofreads your text and removes spelling and " "grammar mistakes." msgstr "" -#: ../extras/ai-features.rst:66 +#: ../extras/ai-features.rst:73 msgid "" "**Summarize section to about half its current size**: Shrinks your text " "while keeping the message and the tone of the text." msgstr "" -#: ../extras/ai-features.rst:68 +#: ../extras/ai-features.rst:75 msgid "" "**Rewrite complex section and make it easy to understand**: Removes " "unnecessary parts and rewrites your text in a clear and understandable way." msgstr "" -#: ../extras/ai-features.rst:71 +#: ../extras/ai-features.rst:78 msgid "" "After selecting a tool, Zammad shows a dialog where you can compare the " "original text and the AI suggestion:" @@ -4716,25 +4726,25 @@ msgstr "" msgid "Screenshots shows AI suggestion dialog" msgstr "" -#: ../extras/ai-features.rst:78 +#: ../extras/ai-features.rst:85 msgid "" "Click on the **Approve** button to accept the changes and to insert it in " "the article. After accepting the suggestion, you can still edit the text in " "the article editor." msgstr "" -#: ../extras/ai-features.rst:83 +#: ../extras/ai-features.rst:90 msgid "" "Always double-check the response. Although the feature was carefully " "developed, there may still be minor problems in individual cases due to the " "nature of neural networks." msgstr "" -#: ../extras/ai-features.rst:88 +#: ../extras/ai-features.rst:95 msgid "AI Agents" msgstr "" -#: ../extras/ai-features.rst:90 +#: ../extras/ai-features.rst:97 msgid "" "AI agents can be configured to work on certain types of routine tasks. In " "general, this feature operates behind the scenes but if configured, you may " @@ -4744,18 +4754,18 @@ msgid "" "macros>` how to use it." msgstr "" -#: ../extras/ai-features.rst:105 +#: ../extras/ai-features.rst:112 msgid "Ticket history" msgstr "" -#: ../extras/ai-features.rst:98 +#: ../extras/ai-features.rst:105 msgid "" "If an AI agent applied changes, you can see a ticket history entry telling " "you the name of the AI agent. If you notice ongoing issues with what the AI " "agent did, inform your Zammad admin." msgstr "" -#: ../extras/ai-features.rst:102 +#: ../extras/ai-features.rst:109 msgid "Example of a history entry of an AI agent:" msgstr "" @@ -4763,11 +4773,11 @@ msgstr "" msgid "Screenshot shows AI agent ticket history entry" msgstr "" -#: ../extras/ai-features.rst:116 +#: ../extras/ai-features.rst:123 msgid "Simultaneous work detection" msgstr "" -#: ../extras/ai-features.rst:108 +#: ../extras/ai-features.rst:115 msgid "" "AI agents which are currently working on a ticket are displayed like other " "agents in the live user section in the bottom bar. This helps to avoid " @@ -4775,7 +4785,7 @@ msgid "" "avatar, wait for a moment or head over to another ticket." msgstr "" -#: ../extras/ai-features.rst:113 +#: ../extras/ai-features.rst:120 msgid "Avatar of AI agent:" msgstr "" @@ -4783,11 +4793,11 @@ msgstr "" msgid "Screenshot shows avatar of an AI agent" msgstr "" -#: ../extras/ai-features.rst:122 +#: ../extras/ai-features.rst:129 msgid "Overview indicator" msgstr "" -#: ../extras/ai-features.rst:119 +#: ../extras/ai-features.rst:126 msgid "" "A running AI agent is indicated in the status column in overviews. The " "status circle changes to a blue/pink gradient circle:" diff --git a/locale/fr/LC_MESSAGES/user-docs.po b/locale/fr/LC_MESSAGES/user-docs.po index 6f9e9234..eb0ae607 100644 --- a/locale/fr/LC_MESSAGES/user-docs.po +++ b/locale/fr/LC_MESSAGES/user-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad (for Agents)\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-03-10 16:32+0100\n" +"POT-Creation-Date: 2026-04-01 14:03+0200\n" "PO-Revision-Date: 2024-10-07 17:00+0000\n" "Last-Translator: Misha \n" "Language-Team: French ` of the admin documentation." msgstr "" -#: ../extras/ai-features.rst:16 +#: ../extras/ai-features.rst:15 +msgid "" +"Many AI features in Zammad include a feedback mechanism. If you notice " +"issues or are unsatisfied with the results, please use the feedback option " +"to let your Zammad admin know. You can like (thumb up) or dislike (thumb " +"down) the AI generated content. The dislike option allows you to leave an " +"optional comment. Of course you can also give positive feedback if you are " +"happy with the AI result." +msgstr "" + +#: ../extras/ai-features.rst:23 #, fuzzy #| msgid "Ticket summary view" msgid "Ticket Summary" msgstr "Vue du résumé des tickets" -#: ../extras/ai-features.rst:18 +#: ../extras/ai-features.rst:25 msgid "" "The ticket summary feature does what it says: it summarizes the ticket's " "content. This can be a huge time saver when dealing with large tickets and/" "or many hand-overs between agents." msgstr "" -#: ../extras/ai-features.rst:22 +#: ../extras/ai-features.rst:29 msgid "" "If the feature is activated, a summary of the ticket is generated when the " "ticket got updated and you either open the ticket or open the summary " "sidebar tab of the ticket, depending on the configuration." msgstr "" -#: ../extras/ai-features.rst:26 +#: ../extras/ai-features.rst:33 msgid "" "If there is a new summary, you can see a small pulsing indicator on the " "summary sidebar tab. This indicator is only displayed if the changes were " @@ -5162,44 +5172,44 @@ msgid "" "banner and summary sidebar" msgstr "" -#: ../extras/ai-features.rst:33 +#: ../extras/ai-features.rst:40 msgid "" "Depending on the configuration of your Zammad instance, the summary includes " "the following sections:" msgstr "" -#: ../extras/ai-features.rst:36 +#: ../extras/ai-features.rst:43 #, fuzzy msgid "Customer intent" msgstr "Client" -#: ../extras/ai-features.rst:37 +#: ../extras/ai-features.rst:44 msgid "Conversation summary" msgstr "" -#: ../extras/ai-features.rst:38 +#: ../extras/ai-features.rst:45 #, fuzzy #| msgid "Owner *(optional)*" msgid "Open questions (optional)" msgstr "Propriétaire *(optionnel)*" -#: ../extras/ai-features.rst:39 +#: ../extras/ai-features.rst:46 #, fuzzy #| msgid "Owner *(optional)*" msgid "Upcoming events (optional)" msgstr "Propriétaire *(optionnel)*" -#: ../extras/ai-features.rst:40 +#: ../extras/ai-features.rst:47 #, fuzzy #| msgid "Customer edit dialog" msgid "Customer sentiment (optional)" msgstr "Boîte d'édition du client" -#: ../extras/ai-features.rst:43 +#: ../extras/ai-features.rst:50 msgid "Writing Assistant Tools" msgstr "" -#: ../extras/ai-features.rst:45 +#: ../extras/ai-features.rst:52 msgid "" "The AI-powered writing assistant tools are designed to simplify and enhance " "your ticket response workflow while you create an article. To use such a " @@ -5216,14 +5226,14 @@ msgid "" "tools menu" msgstr "Capture d'écran montrant le temps compté dans un panneau de ticket" -#: ../extras/ai-features.rst:55 +#: ../extras/ai-features.rst:62 msgid "" "Zammad ships default writing assistant tools. The availability depends on " "the configuration of your Zammad instance. You might even have additional " "custom tools in case your admin added them." msgstr "" -#: ../extras/ai-features.rst:59 +#: ../extras/ai-features.rst:66 msgid "" "**Expand draft into well-written section**: Uses your draft as a base and " "tries to elaborate a proper text. It tries to add a structure and to enhance " @@ -5232,25 +5242,25 @@ msgid "" "bullet points) and let the AI write the answer." msgstr "" -#: ../extras/ai-features.rst:64 +#: ../extras/ai-features.rst:71 msgid "" "**Fix spelling and grammar**: Proofreads your text and removes spelling and " "grammar mistakes." msgstr "" -#: ../extras/ai-features.rst:66 +#: ../extras/ai-features.rst:73 msgid "" "**Summarize section to about half its current size**: Shrinks your text " "while keeping the message and the tone of the text." msgstr "" -#: ../extras/ai-features.rst:68 +#: ../extras/ai-features.rst:75 msgid "" "**Rewrite complex section and make it easy to understand**: Removes " "unnecessary parts and rewrites your text in a clear and understandable way." msgstr "" -#: ../extras/ai-features.rst:71 +#: ../extras/ai-features.rst:78 msgid "" "After selecting a tool, Zammad shows a dialog where you can compare the " "original text and the AI suggestion:" @@ -5260,25 +5270,25 @@ msgstr "" msgid "Screenshots shows AI suggestion dialog" msgstr "" -#: ../extras/ai-features.rst:78 +#: ../extras/ai-features.rst:85 msgid "" "Click on the **Approve** button to accept the changes and to insert it in " "the article. After accepting the suggestion, you can still edit the text in " "the article editor." msgstr "" -#: ../extras/ai-features.rst:83 +#: ../extras/ai-features.rst:90 msgid "" "Always double-check the response. Although the feature was carefully " "developed, there may still be minor problems in individual cases due to the " "nature of neural networks." msgstr "" -#: ../extras/ai-features.rst:88 +#: ../extras/ai-features.rst:95 msgid "AI Agents" msgstr "" -#: ../extras/ai-features.rst:90 +#: ../extras/ai-features.rst:97 msgid "" "AI agents can be configured to work on certain types of routine tasks. In " "general, this feature operates behind the scenes but if configured, you may " @@ -5288,19 +5298,19 @@ msgid "" "macros>` how to use it." msgstr "" -#: ../extras/ai-features.rst:105 +#: ../extras/ai-features.rst:112 #, fuzzy msgid "Ticket history" msgstr "Historique" -#: ../extras/ai-features.rst:98 +#: ../extras/ai-features.rst:105 msgid "" "If an AI agent applied changes, you can see a ticket history entry telling " "you the name of the AI agent. If you notice ongoing issues with what the AI " "agent did, inform your Zammad admin." msgstr "" -#: ../extras/ai-features.rst:102 +#: ../extras/ai-features.rst:109 msgid "Example of a history entry of an AI agent:" msgstr "" @@ -5308,11 +5318,11 @@ msgstr "" msgid "Screenshot shows AI agent ticket history entry" msgstr "" -#: ../extras/ai-features.rst:116 +#: ../extras/ai-features.rst:123 msgid "Simultaneous work detection" msgstr "" -#: ../extras/ai-features.rst:108 +#: ../extras/ai-features.rst:115 msgid "" "AI agents which are currently working on a ticket are displayed like other " "agents in the live user section in the bottom bar. This helps to avoid " @@ -5320,7 +5330,7 @@ msgid "" "avatar, wait for a moment or head over to another ticket." msgstr "" -#: ../extras/ai-features.rst:113 +#: ../extras/ai-features.rst:120 msgid "Avatar of AI agent:" msgstr "" @@ -5328,11 +5338,11 @@ msgstr "" msgid "Screenshot shows avatar of an AI agent" msgstr "" -#: ../extras/ai-features.rst:122 +#: ../extras/ai-features.rst:129 msgid "Overview indicator" msgstr "" -#: ../extras/ai-features.rst:119 +#: ../extras/ai-features.rst:126 msgid "" "A running AI agent is indicated in the status column in overviews. The " "status circle changes to a blue/pink gradient circle:" diff --git a/locale/fr_CA/LC_MESSAGES/user-docs.po b/locale/fr_CA/LC_MESSAGES/user-docs.po index 821ad030..c927cd2c 100644 --- a/locale/fr_CA/LC_MESSAGES/user-docs.po +++ b/locale/fr_CA/LC_MESSAGES/user-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad (for Agents)\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-03-10 16:32+0100\n" +"POT-Creation-Date: 2026-04-01 14:03+0200\n" "PO-Revision-Date: 2022-04-16 15:56+0000\n" "Last-Translator: Marcel Herrguth \n" "Language-Team: French (Canada) ` of the admin documentation." msgstr "" -#: ../extras/ai-features.rst:16 +#: ../extras/ai-features.rst:15 +msgid "" +"Many AI features in Zammad include a feedback mechanism. If you notice " +"issues or are unsatisfied with the results, please use the feedback option " +"to let your Zammad admin know. You can like (thumb up) or dislike (thumb " +"down) the AI generated content. The dislike option allows you to leave an " +"optional comment. Of course you can also give positive feedback if you are " +"happy with the AI result." +msgstr "" + +#: ../extras/ai-features.rst:23 #, fuzzy msgid "Ticket Summary" msgstr "Actions de billets" -#: ../extras/ai-features.rst:18 +#: ../extras/ai-features.rst:25 msgid "" "The ticket summary feature does what it says: it summarizes the ticket's " "content. This can be a huge time saver when dealing with large tickets and/" "or many hand-overs between agents." msgstr "" -#: ../extras/ai-features.rst:22 +#: ../extras/ai-features.rst:29 msgid "" "If the feature is activated, a summary of the ticket is generated when the " "ticket got updated and you either open the ticket or open the summary " "sidebar tab of the ticket, depending on the configuration." msgstr "" -#: ../extras/ai-features.rst:26 +#: ../extras/ai-features.rst:33 msgid "" "If there is a new summary, you can see a small pulsing indicator on the " "summary sidebar tab. This indicator is only displayed if the changes were " @@ -4850,37 +4860,37 @@ msgid "" "banner and summary sidebar" msgstr "" -#: ../extras/ai-features.rst:33 +#: ../extras/ai-features.rst:40 msgid "" "Depending on the configuration of your Zammad instance, the summary includes " "the following sections:" msgstr "" -#: ../extras/ai-features.rst:36 +#: ../extras/ai-features.rst:43 msgid "Customer intent" msgstr "" -#: ../extras/ai-features.rst:37 +#: ../extras/ai-features.rst:44 msgid "Conversation summary" msgstr "" -#: ../extras/ai-features.rst:38 +#: ../extras/ai-features.rst:45 msgid "Open questions (optional)" msgstr "" -#: ../extras/ai-features.rst:39 +#: ../extras/ai-features.rst:46 msgid "Upcoming events (optional)" msgstr "" -#: ../extras/ai-features.rst:40 +#: ../extras/ai-features.rst:47 msgid "Customer sentiment (optional)" msgstr "" -#: ../extras/ai-features.rst:43 +#: ../extras/ai-features.rst:50 msgid "Writing Assistant Tools" msgstr "" -#: ../extras/ai-features.rst:45 +#: ../extras/ai-features.rst:52 msgid "" "The AI-powered writing assistant tools are designed to simplify and enhance " "your ticket response workflow while you create an article. To use such a " @@ -4895,14 +4905,14 @@ msgid "" "tools menu" msgstr "" -#: ../extras/ai-features.rst:55 +#: ../extras/ai-features.rst:62 msgid "" "Zammad ships default writing assistant tools. The availability depends on " "the configuration of your Zammad instance. You might even have additional " "custom tools in case your admin added them." msgstr "" -#: ../extras/ai-features.rst:59 +#: ../extras/ai-features.rst:66 msgid "" "**Expand draft into well-written section**: Uses your draft as a base and " "tries to elaborate a proper text. It tries to add a structure and to enhance " @@ -4911,25 +4921,25 @@ msgid "" "bullet points) and let the AI write the answer." msgstr "" -#: ../extras/ai-features.rst:64 +#: ../extras/ai-features.rst:71 msgid "" "**Fix spelling and grammar**: Proofreads your text and removes spelling and " "grammar mistakes." msgstr "" -#: ../extras/ai-features.rst:66 +#: ../extras/ai-features.rst:73 msgid "" "**Summarize section to about half its current size**: Shrinks your text " "while keeping the message and the tone of the text." msgstr "" -#: ../extras/ai-features.rst:68 +#: ../extras/ai-features.rst:75 msgid "" "**Rewrite complex section and make it easy to understand**: Removes " "unnecessary parts and rewrites your text in a clear and understandable way." msgstr "" -#: ../extras/ai-features.rst:71 +#: ../extras/ai-features.rst:78 msgid "" "After selecting a tool, Zammad shows a dialog where you can compare the " "original text and the AI suggestion:" @@ -4939,25 +4949,25 @@ msgstr "" msgid "Screenshots shows AI suggestion dialog" msgstr "" -#: ../extras/ai-features.rst:78 +#: ../extras/ai-features.rst:85 msgid "" "Click on the **Approve** button to accept the changes and to insert it in " "the article. After accepting the suggestion, you can still edit the text in " "the article editor." msgstr "" -#: ../extras/ai-features.rst:83 +#: ../extras/ai-features.rst:90 msgid "" "Always double-check the response. Although the feature was carefully " "developed, there may still be minor problems in individual cases due to the " "nature of neural networks." msgstr "" -#: ../extras/ai-features.rst:88 +#: ../extras/ai-features.rst:95 msgid "AI Agents" msgstr "" -#: ../extras/ai-features.rst:90 +#: ../extras/ai-features.rst:97 msgid "" "AI agents can be configured to work on certain types of routine tasks. In " "general, this feature operates behind the scenes but if configured, you may " @@ -4967,19 +4977,19 @@ msgid "" "macros>` how to use it." msgstr "" -#: ../extras/ai-features.rst:105 +#: ../extras/ai-features.rst:112 #, fuzzy msgid "Ticket history" msgstr "Actions de billets" -#: ../extras/ai-features.rst:98 +#: ../extras/ai-features.rst:105 msgid "" "If an AI agent applied changes, you can see a ticket history entry telling " "you the name of the AI agent. If you notice ongoing issues with what the AI " "agent did, inform your Zammad admin." msgstr "" -#: ../extras/ai-features.rst:102 +#: ../extras/ai-features.rst:109 msgid "Example of a history entry of an AI agent:" msgstr "" @@ -4987,11 +4997,11 @@ msgstr "" msgid "Screenshot shows AI agent ticket history entry" msgstr "" -#: ../extras/ai-features.rst:116 +#: ../extras/ai-features.rst:123 msgid "Simultaneous work detection" msgstr "" -#: ../extras/ai-features.rst:108 +#: ../extras/ai-features.rst:115 msgid "" "AI agents which are currently working on a ticket are displayed like other " "agents in the live user section in the bottom bar. This helps to avoid " @@ -4999,7 +5009,7 @@ msgid "" "avatar, wait for a moment or head over to another ticket." msgstr "" -#: ../extras/ai-features.rst:113 +#: ../extras/ai-features.rst:120 msgid "Avatar of AI agent:" msgstr "" @@ -5007,11 +5017,11 @@ msgstr "" msgid "Screenshot shows avatar of an AI agent" msgstr "" -#: ../extras/ai-features.rst:122 +#: ../extras/ai-features.rst:129 msgid "Overview indicator" msgstr "" -#: ../extras/ai-features.rst:119 +#: ../extras/ai-features.rst:126 msgid "" "A running AI agent is indicated in the status column in overviews. The " "status circle changes to a blue/pink gradient circle:" diff --git a/locale/hr/LC_MESSAGES/user-docs.po b/locale/hr/LC_MESSAGES/user-docs.po index d78c8ac5..385c4a03 100644 --- a/locale/hr/LC_MESSAGES/user-docs.po +++ b/locale/hr/LC_MESSAGES/user-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad (for Agents)\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-03-10 16:32+0100\n" +"POT-Creation-Date: 2026-04-01 14:03+0200\n" "PO-Revision-Date: 2022-06-15 14:40+0000\n" "Last-Translator: Ivan Perovic \n" "Language-Team: Croatian ` of the admin documentation." msgstr "" -#: ../extras/ai-features.rst:16 +#: ../extras/ai-features.rst:15 +msgid "" +"Many AI features in Zammad include a feedback mechanism. If you notice " +"issues or are unsatisfied with the results, please use the feedback option " +"to let your Zammad admin know. You can like (thumb up) or dislike (thumb " +"down) the AI generated content. The dislike option allows you to leave an " +"optional comment. Of course you can also give positive feedback if you are " +"happy with the AI result." +msgstr "" + +#: ../extras/ai-features.rst:23 #, fuzzy msgid "Ticket Summary" msgstr "Makro-naredbe" -#: ../extras/ai-features.rst:18 +#: ../extras/ai-features.rst:25 msgid "" "The ticket summary feature does what it says: it summarizes the ticket's " "content. This can be a huge time saver when dealing with large tickets and/" "or many hand-overs between agents." msgstr "" -#: ../extras/ai-features.rst:22 +#: ../extras/ai-features.rst:29 msgid "" "If the feature is activated, a summary of the ticket is generated when the " "ticket got updated and you either open the ticket or open the summary " "sidebar tab of the ticket, depending on the configuration." msgstr "" -#: ../extras/ai-features.rst:26 +#: ../extras/ai-features.rst:33 msgid "" "If there is a new summary, you can see a small pulsing indicator on the " "summary sidebar tab. This indicator is only displayed if the changes were " @@ -4775,37 +4785,37 @@ msgid "" "banner and summary sidebar" msgstr "" -#: ../extras/ai-features.rst:33 +#: ../extras/ai-features.rst:40 msgid "" "Depending on the configuration of your Zammad instance, the summary includes " "the following sections:" msgstr "" -#: ../extras/ai-features.rst:36 +#: ../extras/ai-features.rst:43 msgid "Customer intent" msgstr "" -#: ../extras/ai-features.rst:37 +#: ../extras/ai-features.rst:44 msgid "Conversation summary" msgstr "" -#: ../extras/ai-features.rst:38 +#: ../extras/ai-features.rst:45 msgid "Open questions (optional)" msgstr "" -#: ../extras/ai-features.rst:39 +#: ../extras/ai-features.rst:46 msgid "Upcoming events (optional)" msgstr "" -#: ../extras/ai-features.rst:40 +#: ../extras/ai-features.rst:47 msgid "Customer sentiment (optional)" msgstr "" -#: ../extras/ai-features.rst:43 +#: ../extras/ai-features.rst:50 msgid "Writing Assistant Tools" msgstr "" -#: ../extras/ai-features.rst:45 +#: ../extras/ai-features.rst:52 msgid "" "The AI-powered writing assistant tools are designed to simplify and enhance " "your ticket response workflow while you create an article. To use such a " @@ -4821,14 +4831,14 @@ msgid "" "tools menu" msgstr "Screencast pokazuje kako izvršiti makro-naredbu u ticketu." -#: ../extras/ai-features.rst:55 +#: ../extras/ai-features.rst:62 msgid "" "Zammad ships default writing assistant tools. The availability depends on " "the configuration of your Zammad instance. You might even have additional " "custom tools in case your admin added them." msgstr "" -#: ../extras/ai-features.rst:59 +#: ../extras/ai-features.rst:66 msgid "" "**Expand draft into well-written section**: Uses your draft as a base and " "tries to elaborate a proper text. It tries to add a structure and to enhance " @@ -4837,25 +4847,25 @@ msgid "" "bullet points) and let the AI write the answer." msgstr "" -#: ../extras/ai-features.rst:64 +#: ../extras/ai-features.rst:71 msgid "" "**Fix spelling and grammar**: Proofreads your text and removes spelling and " "grammar mistakes." msgstr "" -#: ../extras/ai-features.rst:66 +#: ../extras/ai-features.rst:73 msgid "" "**Summarize section to about half its current size**: Shrinks your text " "while keeping the message and the tone of the text." msgstr "" -#: ../extras/ai-features.rst:68 +#: ../extras/ai-features.rst:75 msgid "" "**Rewrite complex section and make it easy to understand**: Removes " "unnecessary parts and rewrites your text in a clear and understandable way." msgstr "" -#: ../extras/ai-features.rst:71 +#: ../extras/ai-features.rst:78 msgid "" "After selecting a tool, Zammad shows a dialog where you can compare the " "original text and the AI suggestion:" @@ -4865,25 +4875,25 @@ msgstr "" msgid "Screenshots shows AI suggestion dialog" msgstr "" -#: ../extras/ai-features.rst:78 +#: ../extras/ai-features.rst:85 msgid "" "Click on the **Approve** button to accept the changes and to insert it in " "the article. After accepting the suggestion, you can still edit the text in " "the article editor." msgstr "" -#: ../extras/ai-features.rst:83 +#: ../extras/ai-features.rst:90 msgid "" "Always double-check the response. Although the feature was carefully " "developed, there may still be minor problems in individual cases due to the " "nature of neural networks." msgstr "" -#: ../extras/ai-features.rst:88 +#: ../extras/ai-features.rst:95 msgid "AI Agents" msgstr "" -#: ../extras/ai-features.rst:90 +#: ../extras/ai-features.rst:97 msgid "" "AI agents can be configured to work on certain types of routine tasks. In " "general, this feature operates behind the scenes but if configured, you may " @@ -4893,19 +4903,19 @@ msgid "" "macros>` how to use it." msgstr "" -#: ../extras/ai-features.rst:105 +#: ../extras/ai-features.rst:112 #, fuzzy msgid "Ticket history" msgstr "Makro-naredbe" -#: ../extras/ai-features.rst:98 +#: ../extras/ai-features.rst:105 msgid "" "If an AI agent applied changes, you can see a ticket history entry telling " "you the name of the AI agent. If you notice ongoing issues with what the AI " "agent did, inform your Zammad admin." msgstr "" -#: ../extras/ai-features.rst:102 +#: ../extras/ai-features.rst:109 msgid "Example of a history entry of an AI agent:" msgstr "" @@ -4913,11 +4923,11 @@ msgstr "" msgid "Screenshot shows AI agent ticket history entry" msgstr "" -#: ../extras/ai-features.rst:116 +#: ../extras/ai-features.rst:123 msgid "Simultaneous work detection" msgstr "" -#: ../extras/ai-features.rst:108 +#: ../extras/ai-features.rst:115 msgid "" "AI agents which are currently working on a ticket are displayed like other " "agents in the live user section in the bottom bar. This helps to avoid " @@ -4925,7 +4935,7 @@ msgid "" "avatar, wait for a moment or head over to another ticket." msgstr "" -#: ../extras/ai-features.rst:113 +#: ../extras/ai-features.rst:120 msgid "Avatar of AI agent:" msgstr "" @@ -4933,11 +4943,11 @@ msgstr "" msgid "Screenshot shows avatar of an AI agent" msgstr "" -#: ../extras/ai-features.rst:122 +#: ../extras/ai-features.rst:129 msgid "Overview indicator" msgstr "" -#: ../extras/ai-features.rst:119 +#: ../extras/ai-features.rst:126 msgid "" "A running AI agent is indicated in the status column in overviews. The " "status circle changes to a blue/pink gradient circle:" diff --git a/locale/hu/LC_MESSAGES/user-docs.po b/locale/hu/LC_MESSAGES/user-docs.po index 0874bcf7..ec60490c 100644 --- a/locale/hu/LC_MESSAGES/user-docs.po +++ b/locale/hu/LC_MESSAGES/user-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad (for Agents)\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-03-10 16:32+0100\n" +"POT-Creation-Date: 2026-04-01 14:03+0200\n" "PO-Revision-Date: 2026-03-03 12:00+0000\n" "Last-Translator: Tisza Gergő \n" "Language-Team: Hungarian ` of the admin documentation." msgstr "" -#: ../extras/ai-features.rst:16 +#: ../extras/ai-features.rst:15 +msgid "" +"Many AI features in Zammad include a feedback mechanism. If you notice " +"issues or are unsatisfied with the results, please use the feedback option " +"to let your Zammad admin know. You can like (thumb up) or dislike (thumb " +"down) the AI generated content. The dislike option allows you to leave an " +"optional comment. Of course you can also give positive feedback if you are " +"happy with the AI result." +msgstr "" + +#: ../extras/ai-features.rst:23 msgid "Ticket Summary" msgstr "" -#: ../extras/ai-features.rst:18 +#: ../extras/ai-features.rst:25 msgid "" "The ticket summary feature does what it says: it summarizes the ticket's " "content. This can be a huge time saver when dealing with large tickets and/" "or many hand-overs between agents." msgstr "" -#: ../extras/ai-features.rst:22 +#: ../extras/ai-features.rst:29 msgid "" "If the feature is activated, a summary of the ticket is generated when the " "ticket got updated and you either open the ticket or open the summary " "sidebar tab of the ticket, depending on the configuration." msgstr "" -#: ../extras/ai-features.rst:26 +#: ../extras/ai-features.rst:33 msgid "" "If there is a new summary, you can see a small pulsing indicator on the " "summary sidebar tab. This indicator is only displayed if the changes were " @@ -4627,37 +4637,37 @@ msgid "" "banner and summary sidebar" msgstr "" -#: ../extras/ai-features.rst:33 +#: ../extras/ai-features.rst:40 msgid "" "Depending on the configuration of your Zammad instance, the summary includes " "the following sections:" msgstr "" -#: ../extras/ai-features.rst:36 +#: ../extras/ai-features.rst:43 msgid "Customer intent" msgstr "" -#: ../extras/ai-features.rst:37 +#: ../extras/ai-features.rst:44 msgid "Conversation summary" msgstr "" -#: ../extras/ai-features.rst:38 +#: ../extras/ai-features.rst:45 msgid "Open questions (optional)" msgstr "" -#: ../extras/ai-features.rst:39 +#: ../extras/ai-features.rst:46 msgid "Upcoming events (optional)" msgstr "" -#: ../extras/ai-features.rst:40 +#: ../extras/ai-features.rst:47 msgid "Customer sentiment (optional)" msgstr "" -#: ../extras/ai-features.rst:43 +#: ../extras/ai-features.rst:50 msgid "Writing Assistant Tools" msgstr "" -#: ../extras/ai-features.rst:45 +#: ../extras/ai-features.rst:52 msgid "" "The AI-powered writing assistant tools are designed to simplify and enhance " "your ticket response workflow while you create an article. To use such a " @@ -4672,14 +4682,14 @@ msgid "" "tools menu" msgstr "" -#: ../extras/ai-features.rst:55 +#: ../extras/ai-features.rst:62 msgid "" "Zammad ships default writing assistant tools. The availability depends on " "the configuration of your Zammad instance. You might even have additional " "custom tools in case your admin added them." msgstr "" -#: ../extras/ai-features.rst:59 +#: ../extras/ai-features.rst:66 msgid "" "**Expand draft into well-written section**: Uses your draft as a base and " "tries to elaborate a proper text. It tries to add a structure and to enhance " @@ -4688,25 +4698,25 @@ msgid "" "bullet points) and let the AI write the answer." msgstr "" -#: ../extras/ai-features.rst:64 +#: ../extras/ai-features.rst:71 msgid "" "**Fix spelling and grammar**: Proofreads your text and removes spelling and " "grammar mistakes." msgstr "" -#: ../extras/ai-features.rst:66 +#: ../extras/ai-features.rst:73 msgid "" "**Summarize section to about half its current size**: Shrinks your text " "while keeping the message and the tone of the text." msgstr "" -#: ../extras/ai-features.rst:68 +#: ../extras/ai-features.rst:75 msgid "" "**Rewrite complex section and make it easy to understand**: Removes " "unnecessary parts and rewrites your text in a clear and understandable way." msgstr "" -#: ../extras/ai-features.rst:71 +#: ../extras/ai-features.rst:78 msgid "" "After selecting a tool, Zammad shows a dialog where you can compare the " "original text and the AI suggestion:" @@ -4716,25 +4726,25 @@ msgstr "" msgid "Screenshots shows AI suggestion dialog" msgstr "" -#: ../extras/ai-features.rst:78 +#: ../extras/ai-features.rst:85 msgid "" "Click on the **Approve** button to accept the changes and to insert it in " "the article. After accepting the suggestion, you can still edit the text in " "the article editor." msgstr "" -#: ../extras/ai-features.rst:83 +#: ../extras/ai-features.rst:90 msgid "" "Always double-check the response. Although the feature was carefully " "developed, there may still be minor problems in individual cases due to the " "nature of neural networks." msgstr "" -#: ../extras/ai-features.rst:88 +#: ../extras/ai-features.rst:95 msgid "AI Agents" msgstr "" -#: ../extras/ai-features.rst:90 +#: ../extras/ai-features.rst:97 msgid "" "AI agents can be configured to work on certain types of routine tasks. In " "general, this feature operates behind the scenes but if configured, you may " @@ -4744,18 +4754,18 @@ msgid "" "macros>` how to use it." msgstr "" -#: ../extras/ai-features.rst:105 +#: ../extras/ai-features.rst:112 msgid "Ticket history" msgstr "" -#: ../extras/ai-features.rst:98 +#: ../extras/ai-features.rst:105 msgid "" "If an AI agent applied changes, you can see a ticket history entry telling " "you the name of the AI agent. If you notice ongoing issues with what the AI " "agent did, inform your Zammad admin." msgstr "" -#: ../extras/ai-features.rst:102 +#: ../extras/ai-features.rst:109 msgid "Example of a history entry of an AI agent:" msgstr "" @@ -4763,11 +4773,11 @@ msgstr "" msgid "Screenshot shows AI agent ticket history entry" msgstr "" -#: ../extras/ai-features.rst:116 +#: ../extras/ai-features.rst:123 msgid "Simultaneous work detection" msgstr "" -#: ../extras/ai-features.rst:108 +#: ../extras/ai-features.rst:115 msgid "" "AI agents which are currently working on a ticket are displayed like other " "agents in the live user section in the bottom bar. This helps to avoid " @@ -4775,7 +4785,7 @@ msgid "" "avatar, wait for a moment or head over to another ticket." msgstr "" -#: ../extras/ai-features.rst:113 +#: ../extras/ai-features.rst:120 msgid "Avatar of AI agent:" msgstr "" @@ -4783,11 +4793,11 @@ msgstr "" msgid "Screenshot shows avatar of an AI agent" msgstr "" -#: ../extras/ai-features.rst:122 +#: ../extras/ai-features.rst:129 msgid "Overview indicator" msgstr "" -#: ../extras/ai-features.rst:119 +#: ../extras/ai-features.rst:126 msgid "" "A running AI agent is indicated in the status column in overviews. The " "status circle changes to a blue/pink gradient circle:" diff --git a/locale/it/LC_MESSAGES/user-docs.po b/locale/it/LC_MESSAGES/user-docs.po index 4a41682c..4acff767 100644 --- a/locale/it/LC_MESSAGES/user-docs.po +++ b/locale/it/LC_MESSAGES/user-docs.po @@ -7,9 +7,9 @@ msgid "" msgstr "" "Project-Id-Version: Zammad (for Agents)\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-03-10 16:32+0100\n" -"PO-Revision-Date: 2026-02-04 16:00+0000\n" -"Last-Translator: Adajkkp0 \n" +"POT-Creation-Date: 2026-04-01 14:03+0200\n" +"PO-Revision-Date: 2026-04-07 10:47+0000\n" +"Last-Translator: albanobattistella \n" "Language-Team: Italian \n" "Language: it\n" @@ -17,27 +17,27 @@ msgstr "" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: 8bit\n" "Plural-Forms: nplurals=2; plural=n != 1;\n" -"X-Generator: Weblate 5.11.4\n" +"X-Generator: Weblate 5.16.2\n" #: ../advanced/keyboard-shortcuts.rst:2 msgid "Keyboard Shortcuts" msgstr "Scorciatoie da tastiera" #: ../advanced/keyboard-shortcuts.rst:4 -#, fuzzy msgid "" "Zammad supports a wide array of keyboard shortcuts to expedite your workflow " "as an expert user. But don't be afraid, you don't have to remember all of " "them." msgstr "" -"Zammad supporta una vasta gamma di scorciatoie da tastiera per velocizzare " -"il lavoro degli utenti più esperti." +"Zammad supporta un'ampia gamma di scorciatoie da tastiera per velocizzare il " +"flusso di lavoro degli utenti esperti. Ma non preoccupatevi, non è " +"necessario ricordarle tutte." #: ../advanced/keyboard-shortcuts.rst:8 ../basics/zammad-glossary.rst:508 #: ../basics/zammad-ui.rst:15 ../extras/chat.rst:11 ../extras/customers.rst:7 #: ../extras/secure-email.rst:32 ../extras/shared-drafts.rst:5 msgid "Overview" -msgstr "" +msgstr "Panoramica" #: ../advanced/keyboard-shortcuts.rst:10 #, fuzzy @@ -61,6 +61,8 @@ msgid "" "This will open an overview of available keyboard-shortcuts as in the " "following screenshot:" msgstr "" +"Si aprirà una panoramica delle scorciatoie da tastiera disponibili, come " +"mostrato nella seguente schermata:" #: ../advanced/keyboard-shortcuts.rst:26 msgid "Keyboard shortcut cheat sheet" @@ -72,20 +74,20 @@ msgid "The keyboard shortcut overview." msgstr "Specchietto riassuntivo delle scorciatoie da tastiera" #: ../advanced/keyboard-shortcuts.rst:29 -#, fuzzy -#| msgid "Ticket Settings" msgid "Settings" -msgstr "Impostazioni del ticket" +msgstr "Impostazioni" #: ../advanced/keyboard-shortcuts.rst:31 msgid "At the top of the dialog, you can:" -msgstr "" +msgstr "Nella parte superiore della finestra di dialogo è possibile:" #: ../advanced/keyboard-shortcuts.rst:33 msgid "" "Enable or disable the shortcuts in general by switching the toggle on the " "left side." msgstr "" +"Attivare o disattivare le scorciatoie in generale azionando l'interruttore " +"sul lato sinistro." #: ../advanced/keyboard-shortcuts.rst:35 msgid "" @@ -4811,26 +4813,36 @@ msgid "" "provider.html>` of the admin documentation." msgstr "" -#: ../extras/ai-features.rst:16 +#: ../extras/ai-features.rst:15 +msgid "" +"Many AI features in Zammad include a feedback mechanism. If you notice " +"issues or are unsatisfied with the results, please use the feedback option " +"to let your Zammad admin know. You can like (thumb up) or dislike (thumb " +"down) the AI generated content. The dislike option allows you to leave an " +"optional comment. Of course you can also give positive feedback if you are " +"happy with the AI result." +msgstr "" + +#: ../extras/ai-features.rst:23 #, fuzzy msgid "Ticket Summary" msgstr "Macros" -#: ../extras/ai-features.rst:18 +#: ../extras/ai-features.rst:25 msgid "" "The ticket summary feature does what it says: it summarizes the ticket's " "content. This can be a huge time saver when dealing with large tickets and/" "or many hand-overs between agents." msgstr "" -#: ../extras/ai-features.rst:22 +#: ../extras/ai-features.rst:29 msgid "" "If the feature is activated, a summary of the ticket is generated when the " "ticket got updated and you either open the ticket or open the summary " "sidebar tab of the ticket, depending on the configuration." msgstr "" -#: ../extras/ai-features.rst:26 +#: ../extras/ai-features.rst:33 msgid "" "If there is a new summary, you can see a small pulsing indicator on the " "summary sidebar tab. This indicator is only displayed if the changes were " @@ -4843,43 +4855,43 @@ msgid "" "banner and summary sidebar" msgstr "" -#: ../extras/ai-features.rst:33 +#: ../extras/ai-features.rst:40 msgid "" "Depending on the configuration of your Zammad instance, the summary includes " "the following sections:" msgstr "" -#: ../extras/ai-features.rst:36 +#: ../extras/ai-features.rst:43 #, fuzzy msgid "Customer intent" msgstr "Cliente" -#: ../extras/ai-features.rst:37 +#: ../extras/ai-features.rst:44 msgid "Conversation summary" msgstr "" -#: ../extras/ai-features.rst:38 +#: ../extras/ai-features.rst:45 #, fuzzy #| msgid "Owner *(optional)*" msgid "Open questions (optional)" msgstr "Proprietario *(opzionale)*" -#: ../extras/ai-features.rst:39 +#: ../extras/ai-features.rst:46 #, fuzzy #| msgid "Owner *(optional)*" msgid "Upcoming events (optional)" msgstr "Proprietario *(opzionale)*" -#: ../extras/ai-features.rst:40 +#: ../extras/ai-features.rst:47 #, fuzzy msgid "Customer sentiment (optional)" msgstr "Cliente" -#: ../extras/ai-features.rst:43 +#: ../extras/ai-features.rst:50 msgid "Writing Assistant Tools" msgstr "" -#: ../extras/ai-features.rst:45 +#: ../extras/ai-features.rst:52 msgid "" "The AI-powered writing assistant tools are designed to simplify and enhance " "your ticket response workflow while you create an article. To use such a " @@ -4895,14 +4907,14 @@ msgid "" "tools menu" msgstr "Screencast che mostra come eseguire una macro dalla vista ticket." -#: ../extras/ai-features.rst:55 +#: ../extras/ai-features.rst:62 msgid "" "Zammad ships default writing assistant tools. The availability depends on " "the configuration of your Zammad instance. You might even have additional " "custom tools in case your admin added them." msgstr "" -#: ../extras/ai-features.rst:59 +#: ../extras/ai-features.rst:66 msgid "" "**Expand draft into well-written section**: Uses your draft as a base and " "tries to elaborate a proper text. It tries to add a structure and to enhance " @@ -4911,25 +4923,25 @@ msgid "" "bullet points) and let the AI write the answer." msgstr "" -#: ../extras/ai-features.rst:64 +#: ../extras/ai-features.rst:71 msgid "" "**Fix spelling and grammar**: Proofreads your text and removes spelling and " "grammar mistakes." msgstr "" -#: ../extras/ai-features.rst:66 +#: ../extras/ai-features.rst:73 msgid "" "**Summarize section to about half its current size**: Shrinks your text " "while keeping the message and the tone of the text." msgstr "" -#: ../extras/ai-features.rst:68 +#: ../extras/ai-features.rst:75 msgid "" "**Rewrite complex section and make it easy to understand**: Removes " "unnecessary parts and rewrites your text in a clear and understandable way." msgstr "" -#: ../extras/ai-features.rst:71 +#: ../extras/ai-features.rst:78 msgid "" "After selecting a tool, Zammad shows a dialog where you can compare the " "original text and the AI suggestion:" @@ -4939,25 +4951,25 @@ msgstr "" msgid "Screenshots shows AI suggestion dialog" msgstr "" -#: ../extras/ai-features.rst:78 +#: ../extras/ai-features.rst:85 msgid "" "Click on the **Approve** button to accept the changes and to insert it in " "the article. After accepting the suggestion, you can still edit the text in " "the article editor." msgstr "" -#: ../extras/ai-features.rst:83 +#: ../extras/ai-features.rst:90 msgid "" "Always double-check the response. Although the feature was carefully " "developed, there may still be minor problems in individual cases due to the " "nature of neural networks." msgstr "" -#: ../extras/ai-features.rst:88 +#: ../extras/ai-features.rst:95 msgid "AI Agents" msgstr "Agenti AI" -#: ../extras/ai-features.rst:90 +#: ../extras/ai-features.rst:97 msgid "" "AI agents can be configured to work on certain types of routine tasks. In " "general, this feature operates behind the scenes but if configured, you may " @@ -4967,19 +4979,19 @@ msgid "" "macros>` how to use it." msgstr "" -#: ../extras/ai-features.rst:105 +#: ../extras/ai-features.rst:112 #, fuzzy msgid "Ticket history" msgstr "Cronologia" -#: ../extras/ai-features.rst:98 +#: ../extras/ai-features.rst:105 msgid "" "If an AI agent applied changes, you can see a ticket history entry telling " "you the name of the AI agent. If you notice ongoing issues with what the AI " "agent did, inform your Zammad admin." msgstr "" -#: ../extras/ai-features.rst:102 +#: ../extras/ai-features.rst:109 msgid "Example of a history entry of an AI agent:" msgstr "" @@ -4987,11 +4999,11 @@ msgstr "" msgid "Screenshot shows AI agent ticket history entry" msgstr "" -#: ../extras/ai-features.rst:116 +#: ../extras/ai-features.rst:123 msgid "Simultaneous work detection" msgstr "" -#: ../extras/ai-features.rst:108 +#: ../extras/ai-features.rst:115 msgid "" "AI agents which are currently working on a ticket are displayed like other " "agents in the live user section in the bottom bar. This helps to avoid " @@ -4999,7 +5011,7 @@ msgid "" "avatar, wait for a moment or head over to another ticket." msgstr "" -#: ../extras/ai-features.rst:113 +#: ../extras/ai-features.rst:120 msgid "Avatar of AI agent:" msgstr "" @@ -5007,11 +5019,11 @@ msgstr "" msgid "Screenshot shows avatar of an AI agent" msgstr "" -#: ../extras/ai-features.rst:122 +#: ../extras/ai-features.rst:129 msgid "Overview indicator" msgstr "" -#: ../extras/ai-features.rst:119 +#: ../extras/ai-features.rst:126 msgid "" "A running AI agent is indicated in the status column in overviews. The " "status circle changes to a blue/pink gradient circle:" diff --git a/locale/nl/LC_MESSAGES/user-docs.po b/locale/nl/LC_MESSAGES/user-docs.po index 412e6e5b..cd3681aa 100644 --- a/locale/nl/LC_MESSAGES/user-docs.po +++ b/locale/nl/LC_MESSAGES/user-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad (for Agents)\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-03-10 16:32+0100\n" +"POT-Creation-Date: 2026-04-01 14:03+0200\n" "PO-Revision-Date: 2026-03-14 11:00+0000\n" "Last-Translator: Colin Andries \n" "Language-Team: Dutch ` of the admin documentation." msgstr "" -#: ../extras/ai-features.rst:16 +#: ../extras/ai-features.rst:15 +msgid "" +"Many AI features in Zammad include a feedback mechanism. If you notice " +"issues or are unsatisfied with the results, please use the feedback option " +"to let your Zammad admin know. You can like (thumb up) or dislike (thumb " +"down) the AI generated content. The dislike option allows you to leave an " +"optional comment. Of course you can also give positive feedback if you are " +"happy with the AI result." +msgstr "" + +#: ../extras/ai-features.rst:23 msgid "Ticket Summary" msgstr "Samenvatting van ticket" -#: ../extras/ai-features.rst:18 +#: ../extras/ai-features.rst:25 msgid "" "The ticket summary feature does what it says: it summarizes the ticket's " "content. This can be a huge time saver when dealing with large tickets and/" "or many hand-overs between agents." msgstr "" -#: ../extras/ai-features.rst:22 +#: ../extras/ai-features.rst:29 msgid "" "If the feature is activated, a summary of the ticket is generated when the " "ticket got updated and you either open the ticket or open the summary " "sidebar tab of the ticket, depending on the configuration." msgstr "" -#: ../extras/ai-features.rst:26 +#: ../extras/ai-features.rst:33 msgid "" "If there is a new summary, you can see a small pulsing indicator on the " "summary sidebar tab. This indicator is only displayed if the changes were " @@ -4627,37 +4637,37 @@ msgid "" "banner and summary sidebar" msgstr "" -#: ../extras/ai-features.rst:33 +#: ../extras/ai-features.rst:40 msgid "" "Depending on the configuration of your Zammad instance, the summary includes " "the following sections:" msgstr "" -#: ../extras/ai-features.rst:36 +#: ../extras/ai-features.rst:43 msgid "Customer intent" msgstr "" -#: ../extras/ai-features.rst:37 +#: ../extras/ai-features.rst:44 msgid "Conversation summary" msgstr "" -#: ../extras/ai-features.rst:38 +#: ../extras/ai-features.rst:45 msgid "Open questions (optional)" msgstr "" -#: ../extras/ai-features.rst:39 +#: ../extras/ai-features.rst:46 msgid "Upcoming events (optional)" msgstr "" -#: ../extras/ai-features.rst:40 +#: ../extras/ai-features.rst:47 msgid "Customer sentiment (optional)" msgstr "" -#: ../extras/ai-features.rst:43 +#: ../extras/ai-features.rst:50 msgid "Writing Assistant Tools" msgstr "" -#: ../extras/ai-features.rst:45 +#: ../extras/ai-features.rst:52 msgid "" "The AI-powered writing assistant tools are designed to simplify and enhance " "your ticket response workflow while you create an article. To use such a " @@ -4672,14 +4682,14 @@ msgid "" "tools menu" msgstr "" -#: ../extras/ai-features.rst:55 +#: ../extras/ai-features.rst:62 msgid "" "Zammad ships default writing assistant tools. The availability depends on " "the configuration of your Zammad instance. You might even have additional " "custom tools in case your admin added them." msgstr "" -#: ../extras/ai-features.rst:59 +#: ../extras/ai-features.rst:66 msgid "" "**Expand draft into well-written section**: Uses your draft as a base and " "tries to elaborate a proper text. It tries to add a structure and to enhance " @@ -4688,25 +4698,25 @@ msgid "" "bullet points) and let the AI write the answer." msgstr "" -#: ../extras/ai-features.rst:64 +#: ../extras/ai-features.rst:71 msgid "" "**Fix spelling and grammar**: Proofreads your text and removes spelling and " "grammar mistakes." msgstr "" -#: ../extras/ai-features.rst:66 +#: ../extras/ai-features.rst:73 msgid "" "**Summarize section to about half its current size**: Shrinks your text " "while keeping the message and the tone of the text." msgstr "" -#: ../extras/ai-features.rst:68 +#: ../extras/ai-features.rst:75 msgid "" "**Rewrite complex section and make it easy to understand**: Removes " "unnecessary parts and rewrites your text in a clear and understandable way." msgstr "" -#: ../extras/ai-features.rst:71 +#: ../extras/ai-features.rst:78 msgid "" "After selecting a tool, Zammad shows a dialog where you can compare the " "original text and the AI suggestion:" @@ -4716,25 +4726,25 @@ msgstr "" msgid "Screenshots shows AI suggestion dialog" msgstr "" -#: ../extras/ai-features.rst:78 +#: ../extras/ai-features.rst:85 msgid "" "Click on the **Approve** button to accept the changes and to insert it in " "the article. After accepting the suggestion, you can still edit the text in " "the article editor." msgstr "" -#: ../extras/ai-features.rst:83 +#: ../extras/ai-features.rst:90 msgid "" "Always double-check the response. Although the feature was carefully " "developed, there may still be minor problems in individual cases due to the " "nature of neural networks." msgstr "" -#: ../extras/ai-features.rst:88 +#: ../extras/ai-features.rst:95 msgid "AI Agents" msgstr "" -#: ../extras/ai-features.rst:90 +#: ../extras/ai-features.rst:97 msgid "" "AI agents can be configured to work on certain types of routine tasks. In " "general, this feature operates behind the scenes but if configured, you may " @@ -4744,18 +4754,18 @@ msgid "" "macros>` how to use it." msgstr "" -#: ../extras/ai-features.rst:105 +#: ../extras/ai-features.rst:112 msgid "Ticket history" msgstr "" -#: ../extras/ai-features.rst:98 +#: ../extras/ai-features.rst:105 msgid "" "If an AI agent applied changes, you can see a ticket history entry telling " "you the name of the AI agent. If you notice ongoing issues with what the AI " "agent did, inform your Zammad admin." msgstr "" -#: ../extras/ai-features.rst:102 +#: ../extras/ai-features.rst:109 msgid "Example of a history entry of an AI agent:" msgstr "" @@ -4763,11 +4773,11 @@ msgstr "" msgid "Screenshot shows AI agent ticket history entry" msgstr "" -#: ../extras/ai-features.rst:116 +#: ../extras/ai-features.rst:123 msgid "Simultaneous work detection" msgstr "" -#: ../extras/ai-features.rst:108 +#: ../extras/ai-features.rst:115 msgid "" "AI agents which are currently working on a ticket are displayed like other " "agents in the live user section in the bottom bar. This helps to avoid " @@ -4775,7 +4785,7 @@ msgid "" "avatar, wait for a moment or head over to another ticket." msgstr "" -#: ../extras/ai-features.rst:113 +#: ../extras/ai-features.rst:120 msgid "Avatar of AI agent:" msgstr "" @@ -4783,11 +4793,11 @@ msgstr "" msgid "Screenshot shows avatar of an AI agent" msgstr "" -#: ../extras/ai-features.rst:122 +#: ../extras/ai-features.rst:129 msgid "Overview indicator" msgstr "" -#: ../extras/ai-features.rst:119 +#: ../extras/ai-features.rst:126 msgid "" "A running AI agent is indicated in the status column in overviews. The " "status circle changes to a blue/pink gradient circle:" diff --git a/locale/pl/LC_MESSAGES/user-docs.po b/locale/pl/LC_MESSAGES/user-docs.po index e8899f13..56761815 100644 --- a/locale/pl/LC_MESSAGES/user-docs.po +++ b/locale/pl/LC_MESSAGES/user-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad (for Agents)\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-03-10 16:32+0100\n" +"POT-Creation-Date: 2026-04-01 14:03+0200\n" "PO-Revision-Date: 2026-01-10 06:00+0000\n" "Last-Translator: MBekspert \n" "Language-Team: Polish ` of the admin documentation." msgstr "" -#: ../extras/ai-features.rst:16 +#: ../extras/ai-features.rst:15 +msgid "" +"Many AI features in Zammad include a feedback mechanism. If you notice " +"issues or are unsatisfied with the results, please use the feedback option " +"to let your Zammad admin know. You can like (thumb up) or dislike (thumb " +"down) the AI generated content. The dislike option allows you to leave an " +"optional comment. Of course you can also give positive feedback if you are " +"happy with the AI result." +msgstr "" + +#: ../extras/ai-features.rst:23 msgid "Ticket Summary" msgstr "Podsumowanie Zgłoszeń" -#: ../extras/ai-features.rst:18 +#: ../extras/ai-features.rst:25 msgid "" "The ticket summary feature does what it says: it summarizes the ticket's " "content. This can be a huge time saver when dealing with large tickets and/" "or many hand-overs between agents." msgstr "" -#: ../extras/ai-features.rst:22 +#: ../extras/ai-features.rst:29 msgid "" "If the feature is activated, a summary of the ticket is generated when the " "ticket got updated and you either open the ticket or open the summary " "sidebar tab of the ticket, depending on the configuration." msgstr "" -#: ../extras/ai-features.rst:26 +#: ../extras/ai-features.rst:33 msgid "" "If there is a new summary, you can see a small pulsing indicator on the " "summary sidebar tab. This indicator is only displayed if the changes were " @@ -4874,37 +4884,37 @@ msgid "" "banner and summary sidebar" msgstr "" -#: ../extras/ai-features.rst:33 +#: ../extras/ai-features.rst:40 msgid "" "Depending on the configuration of your Zammad instance, the summary includes " "the following sections:" msgstr "" -#: ../extras/ai-features.rst:36 +#: ../extras/ai-features.rst:43 msgid "Customer intent" msgstr "" -#: ../extras/ai-features.rst:37 +#: ../extras/ai-features.rst:44 msgid "Conversation summary" msgstr "" -#: ../extras/ai-features.rst:38 +#: ../extras/ai-features.rst:45 msgid "Open questions (optional)" msgstr "" -#: ../extras/ai-features.rst:39 +#: ../extras/ai-features.rst:46 msgid "Upcoming events (optional)" msgstr "" -#: ../extras/ai-features.rst:40 +#: ../extras/ai-features.rst:47 msgid "Customer sentiment (optional)" msgstr "" -#: ../extras/ai-features.rst:43 +#: ../extras/ai-features.rst:50 msgid "Writing Assistant Tools" msgstr "" -#: ../extras/ai-features.rst:45 +#: ../extras/ai-features.rst:52 msgid "" "The AI-powered writing assistant tools are designed to simplify and enhance " "your ticket response workflow while you create an article. To use such a " @@ -4919,14 +4929,14 @@ msgid "" "tools menu" msgstr "" -#: ../extras/ai-features.rst:55 +#: ../extras/ai-features.rst:62 msgid "" "Zammad ships default writing assistant tools. The availability depends on " "the configuration of your Zammad instance. You might even have additional " "custom tools in case your admin added them." msgstr "" -#: ../extras/ai-features.rst:59 +#: ../extras/ai-features.rst:66 msgid "" "**Expand draft into well-written section**: Uses your draft as a base and " "tries to elaborate a proper text. It tries to add a structure and to enhance " @@ -4935,25 +4945,25 @@ msgid "" "bullet points) and let the AI write the answer." msgstr "" -#: ../extras/ai-features.rst:64 +#: ../extras/ai-features.rst:71 msgid "" "**Fix spelling and grammar**: Proofreads your text and removes spelling and " "grammar mistakes." msgstr "" -#: ../extras/ai-features.rst:66 +#: ../extras/ai-features.rst:73 msgid "" "**Summarize section to about half its current size**: Shrinks your text " "while keeping the message and the tone of the text." msgstr "" -#: ../extras/ai-features.rst:68 +#: ../extras/ai-features.rst:75 msgid "" "**Rewrite complex section and make it easy to understand**: Removes " "unnecessary parts and rewrites your text in a clear and understandable way." msgstr "" -#: ../extras/ai-features.rst:71 +#: ../extras/ai-features.rst:78 msgid "" "After selecting a tool, Zammad shows a dialog where you can compare the " "original text and the AI suggestion:" @@ -4963,25 +4973,25 @@ msgstr "" msgid "Screenshots shows AI suggestion dialog" msgstr "" -#: ../extras/ai-features.rst:78 +#: ../extras/ai-features.rst:85 msgid "" "Click on the **Approve** button to accept the changes and to insert it in " "the article. After accepting the suggestion, you can still edit the text in " "the article editor." msgstr "" -#: ../extras/ai-features.rst:83 +#: ../extras/ai-features.rst:90 msgid "" "Always double-check the response. Although the feature was carefully " "developed, there may still be minor problems in individual cases due to the " "nature of neural networks." msgstr "" -#: ../extras/ai-features.rst:88 +#: ../extras/ai-features.rst:95 msgid "AI Agents" msgstr "" -#: ../extras/ai-features.rst:90 +#: ../extras/ai-features.rst:97 msgid "" "AI agents can be configured to work on certain types of routine tasks. In " "general, this feature operates behind the scenes but if configured, you may " @@ -4991,18 +5001,18 @@ msgid "" "macros>` how to use it." msgstr "" -#: ../extras/ai-features.rst:105 +#: ../extras/ai-features.rst:112 msgid "Ticket history" msgstr "" -#: ../extras/ai-features.rst:98 +#: ../extras/ai-features.rst:105 msgid "" "If an AI agent applied changes, you can see a ticket history entry telling " "you the name of the AI agent. If you notice ongoing issues with what the AI " "agent did, inform your Zammad admin." msgstr "" -#: ../extras/ai-features.rst:102 +#: ../extras/ai-features.rst:109 msgid "Example of a history entry of an AI agent:" msgstr "" @@ -5010,11 +5020,11 @@ msgstr "" msgid "Screenshot shows AI agent ticket history entry" msgstr "" -#: ../extras/ai-features.rst:116 +#: ../extras/ai-features.rst:123 msgid "Simultaneous work detection" msgstr "" -#: ../extras/ai-features.rst:108 +#: ../extras/ai-features.rst:115 msgid "" "AI agents which are currently working on a ticket are displayed like other " "agents in the live user section in the bottom bar. This helps to avoid " @@ -5022,7 +5032,7 @@ msgid "" "avatar, wait for a moment or head over to another ticket." msgstr "" -#: ../extras/ai-features.rst:113 +#: ../extras/ai-features.rst:120 msgid "Avatar of AI agent:" msgstr "" @@ -5030,11 +5040,11 @@ msgstr "" msgid "Screenshot shows avatar of an AI agent" msgstr "" -#: ../extras/ai-features.rst:122 +#: ../extras/ai-features.rst:129 msgid "Overview indicator" msgstr "" -#: ../extras/ai-features.rst:119 +#: ../extras/ai-features.rst:126 msgid "" "A running AI agent is indicated in the status column in overviews. The " "status circle changes to a blue/pink gradient circle:" diff --git a/locale/pt_BR/LC_MESSAGES/user-docs.po b/locale/pt_BR/LC_MESSAGES/user-docs.po index 4478078f..230c8f9e 100644 --- a/locale/pt_BR/LC_MESSAGES/user-docs.po +++ b/locale/pt_BR/LC_MESSAGES/user-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad (for Agents)\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-03-10 16:32+0100\n" +"POT-Creation-Date: 2026-04-01 14:03+0200\n" "PO-Revision-Date: 2022-08-01 14:09+0000\n" "Last-Translator: Erico Cesar \n" "Language-Team: Portuguese (Brazil) ` of the admin documentation." msgstr "" -#: ../extras/ai-features.rst:16 +#: ../extras/ai-features.rst:15 +msgid "" +"Many AI features in Zammad include a feedback mechanism. If you notice " +"issues or are unsatisfied with the results, please use the feedback option " +"to let your Zammad admin know. You can like (thumb up) or dislike (thumb " +"down) the AI generated content. The dislike option allows you to leave an " +"optional comment. Of course you can also give positive feedback if you are " +"happy with the AI result." +msgstr "" + +#: ../extras/ai-features.rst:23 #, fuzzy msgid "Ticket Summary" msgstr "Ações dos Chamados" -#: ../extras/ai-features.rst:18 +#: ../extras/ai-features.rst:25 msgid "" "The ticket summary feature does what it says: it summarizes the ticket's " "content. This can be a huge time saver when dealing with large tickets and/" "or many hand-overs between agents." msgstr "" -#: ../extras/ai-features.rst:22 +#: ../extras/ai-features.rst:29 msgid "" "If the feature is activated, a summary of the ticket is generated when the " "ticket got updated and you either open the ticket or open the summary " "sidebar tab of the ticket, depending on the configuration." msgstr "" -#: ../extras/ai-features.rst:26 +#: ../extras/ai-features.rst:33 msgid "" "If there is a new summary, you can see a small pulsing indicator on the " "summary sidebar tab. This indicator is only displayed if the changes were " @@ -4946,43 +4956,43 @@ msgid "" "banner and summary sidebar" msgstr "" -#: ../extras/ai-features.rst:33 +#: ../extras/ai-features.rst:40 msgid "" "Depending on the configuration of your Zammad instance, the summary includes " "the following sections:" msgstr "" -#: ../extras/ai-features.rst:36 +#: ../extras/ai-features.rst:43 #, fuzzy msgid "Customer intent" msgstr "Cliente" -#: ../extras/ai-features.rst:37 +#: ../extras/ai-features.rst:44 msgid "Conversation summary" msgstr "" -#: ../extras/ai-features.rst:38 +#: ../extras/ai-features.rst:45 #, fuzzy #| msgid "Owner *(optional)*" msgid "Open questions (optional)" msgstr "Proprietário *(opcional)*" -#: ../extras/ai-features.rst:39 +#: ../extras/ai-features.rst:46 #, fuzzy #| msgid "Owner *(optional)*" msgid "Upcoming events (optional)" msgstr "Proprietário *(opcional)*" -#: ../extras/ai-features.rst:40 +#: ../extras/ai-features.rst:47 #, fuzzy msgid "Customer sentiment (optional)" msgstr "A janela de edição de cliente." -#: ../extras/ai-features.rst:43 +#: ../extras/ai-features.rst:50 msgid "Writing Assistant Tools" msgstr "" -#: ../extras/ai-features.rst:45 +#: ../extras/ai-features.rst:52 msgid "" "The AI-powered writing assistant tools are designed to simplify and enhance " "your ticket response workflow while you create an article. To use such a " @@ -4997,14 +5007,14 @@ msgid "" "tools menu" msgstr "" -#: ../extras/ai-features.rst:55 +#: ../extras/ai-features.rst:62 msgid "" "Zammad ships default writing assistant tools. The availability depends on " "the configuration of your Zammad instance. You might even have additional " "custom tools in case your admin added them." msgstr "" -#: ../extras/ai-features.rst:59 +#: ../extras/ai-features.rst:66 msgid "" "**Expand draft into well-written section**: Uses your draft as a base and " "tries to elaborate a proper text. It tries to add a structure and to enhance " @@ -5013,25 +5023,25 @@ msgid "" "bullet points) and let the AI write the answer." msgstr "" -#: ../extras/ai-features.rst:64 +#: ../extras/ai-features.rst:71 msgid "" "**Fix spelling and grammar**: Proofreads your text and removes spelling and " "grammar mistakes." msgstr "" -#: ../extras/ai-features.rst:66 +#: ../extras/ai-features.rst:73 msgid "" "**Summarize section to about half its current size**: Shrinks your text " "while keeping the message and the tone of the text." msgstr "" -#: ../extras/ai-features.rst:68 +#: ../extras/ai-features.rst:75 msgid "" "**Rewrite complex section and make it easy to understand**: Removes " "unnecessary parts and rewrites your text in a clear and understandable way." msgstr "" -#: ../extras/ai-features.rst:71 +#: ../extras/ai-features.rst:78 msgid "" "After selecting a tool, Zammad shows a dialog where you can compare the " "original text and the AI suggestion:" @@ -5041,25 +5051,25 @@ msgstr "" msgid "Screenshots shows AI suggestion dialog" msgstr "" -#: ../extras/ai-features.rst:78 +#: ../extras/ai-features.rst:85 msgid "" "Click on the **Approve** button to accept the changes and to insert it in " "the article. After accepting the suggestion, you can still edit the text in " "the article editor." msgstr "" -#: ../extras/ai-features.rst:83 +#: ../extras/ai-features.rst:90 msgid "" "Always double-check the response. Although the feature was carefully " "developed, there may still be minor problems in individual cases due to the " "nature of neural networks." msgstr "" -#: ../extras/ai-features.rst:88 +#: ../extras/ai-features.rst:95 msgid "AI Agents" msgstr "" -#: ../extras/ai-features.rst:90 +#: ../extras/ai-features.rst:97 msgid "" "AI agents can be configured to work on certain types of routine tasks. In " "general, this feature operates behind the scenes but if configured, you may " @@ -5069,19 +5079,19 @@ msgid "" "macros>` how to use it." msgstr "" -#: ../extras/ai-features.rst:105 +#: ../extras/ai-features.rst:112 #, fuzzy msgid "Ticket history" msgstr "Histórico" -#: ../extras/ai-features.rst:98 +#: ../extras/ai-features.rst:105 msgid "" "If an AI agent applied changes, you can see a ticket history entry telling " "you the name of the AI agent. If you notice ongoing issues with what the AI " "agent did, inform your Zammad admin." msgstr "" -#: ../extras/ai-features.rst:102 +#: ../extras/ai-features.rst:109 msgid "Example of a history entry of an AI agent:" msgstr "" @@ -5089,11 +5099,11 @@ msgstr "" msgid "Screenshot shows AI agent ticket history entry" msgstr "" -#: ../extras/ai-features.rst:116 +#: ../extras/ai-features.rst:123 msgid "Simultaneous work detection" msgstr "" -#: ../extras/ai-features.rst:108 +#: ../extras/ai-features.rst:115 msgid "" "AI agents which are currently working on a ticket are displayed like other " "agents in the live user section in the bottom bar. This helps to avoid " @@ -5101,7 +5111,7 @@ msgid "" "avatar, wait for a moment or head over to another ticket." msgstr "" -#: ../extras/ai-features.rst:113 +#: ../extras/ai-features.rst:120 msgid "Avatar of AI agent:" msgstr "" @@ -5109,11 +5119,11 @@ msgstr "" msgid "Screenshot shows avatar of an AI agent" msgstr "" -#: ../extras/ai-features.rst:122 +#: ../extras/ai-features.rst:129 msgid "Overview indicator" msgstr "" -#: ../extras/ai-features.rst:119 +#: ../extras/ai-features.rst:126 msgid "" "A running AI agent is indicated in the status column in overviews. The " "status circle changes to a blue/pink gradient circle:" diff --git a/locale/ru/LC_MESSAGES/user-docs.po b/locale/ru/LC_MESSAGES/user-docs.po index aba3de4f..7db749bc 100644 --- a/locale/ru/LC_MESSAGES/user-docs.po +++ b/locale/ru/LC_MESSAGES/user-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad (for Agents)\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-03-10 16:32+0100\n" +"POT-Creation-Date: 2026-04-01 14:03+0200\n" "PO-Revision-Date: 2025-05-08 10:00+0000\n" "Last-Translator: Nikita \n" "Language-Team: Russian ` of the admin documentation." msgstr "" -#: ../extras/ai-features.rst:16 +#: ../extras/ai-features.rst:15 +msgid "" +"Many AI features in Zammad include a feedback mechanism. If you notice " +"issues or are unsatisfied with the results, please use the feedback option " +"to let your Zammad admin know. You can like (thumb up) or dislike (thumb " +"down) the AI generated content. The dislike option allows you to leave an " +"optional comment. Of course you can also give positive feedback if you are " +"happy with the AI result." +msgstr "" + +#: ../extras/ai-features.rst:23 #, fuzzy #| msgid "Ticket summary view" msgid "Ticket Summary" msgstr "Просмотр сводки по заявке" -#: ../extras/ai-features.rst:18 +#: ../extras/ai-features.rst:25 msgid "" "The ticket summary feature does what it says: it summarizes the ticket's " "content. This can be a huge time saver when dealing with large tickets and/" "or many hand-overs between agents." msgstr "" -#: ../extras/ai-features.rst:22 +#: ../extras/ai-features.rst:29 msgid "" "If the feature is activated, a summary of the ticket is generated when the " "ticket got updated and you either open the ticket or open the summary " "sidebar tab of the ticket, depending on the configuration." msgstr "" -#: ../extras/ai-features.rst:26 +#: ../extras/ai-features.rst:33 msgid "" "If there is a new summary, you can see a small pulsing indicator on the " "summary sidebar tab. This indicator is only displayed if the changes were " @@ -5162,41 +5172,41 @@ msgid "" "banner and summary sidebar" msgstr "" -#: ../extras/ai-features.rst:33 +#: ../extras/ai-features.rst:40 msgid "" "Depending on the configuration of your Zammad instance, the summary includes " "the following sections:" msgstr "" -#: ../extras/ai-features.rst:36 +#: ../extras/ai-features.rst:43 #, fuzzy #| msgid "Customer" msgid "Customer intent" msgstr "Клиент" -#: ../extras/ai-features.rst:37 +#: ../extras/ai-features.rst:44 msgid "Conversation summary" msgstr "" -#: ../extras/ai-features.rst:38 +#: ../extras/ai-features.rst:45 msgid "Open questions (optional)" msgstr "" -#: ../extras/ai-features.rst:39 +#: ../extras/ai-features.rst:46 msgid "Upcoming events (optional)" msgstr "" -#: ../extras/ai-features.rst:40 +#: ../extras/ai-features.rst:47 #, fuzzy #| msgid "Customer" msgid "Customer sentiment (optional)" msgstr "Клиент" -#: ../extras/ai-features.rst:43 +#: ../extras/ai-features.rst:50 msgid "Writing Assistant Tools" msgstr "" -#: ../extras/ai-features.rst:45 +#: ../extras/ai-features.rst:52 msgid "" "The AI-powered writing assistant tools are designed to simplify and enhance " "your ticket response workflow while you create an article. To use such a " @@ -5213,14 +5223,14 @@ msgid "" "tools menu" msgstr "Снимок экрана, демонстрирующий учтенное время в панели заявки" -#: ../extras/ai-features.rst:55 +#: ../extras/ai-features.rst:62 msgid "" "Zammad ships default writing assistant tools. The availability depends on " "the configuration of your Zammad instance. You might even have additional " "custom tools in case your admin added them." msgstr "" -#: ../extras/ai-features.rst:59 +#: ../extras/ai-features.rst:66 msgid "" "**Expand draft into well-written section**: Uses your draft as a base and " "tries to elaborate a proper text. It tries to add a structure and to enhance " @@ -5229,25 +5239,25 @@ msgid "" "bullet points) and let the AI write the answer." msgstr "" -#: ../extras/ai-features.rst:64 +#: ../extras/ai-features.rst:71 msgid "" "**Fix spelling and grammar**: Proofreads your text and removes spelling and " "grammar mistakes." msgstr "" -#: ../extras/ai-features.rst:66 +#: ../extras/ai-features.rst:73 msgid "" "**Summarize section to about half its current size**: Shrinks your text " "while keeping the message and the tone of the text." msgstr "" -#: ../extras/ai-features.rst:68 +#: ../extras/ai-features.rst:75 msgid "" "**Rewrite complex section and make it easy to understand**: Removes " "unnecessary parts and rewrites your text in a clear and understandable way." msgstr "" -#: ../extras/ai-features.rst:71 +#: ../extras/ai-features.rst:78 msgid "" "After selecting a tool, Zammad shows a dialog where you can compare the " "original text and the AI suggestion:" @@ -5257,25 +5267,25 @@ msgstr "" msgid "Screenshots shows AI suggestion dialog" msgstr "" -#: ../extras/ai-features.rst:78 +#: ../extras/ai-features.rst:85 msgid "" "Click on the **Approve** button to accept the changes and to insert it in " "the article. After accepting the suggestion, you can still edit the text in " "the article editor." msgstr "" -#: ../extras/ai-features.rst:83 +#: ../extras/ai-features.rst:90 msgid "" "Always double-check the response. Although the feature was carefully " "developed, there may still be minor problems in individual cases due to the " "nature of neural networks." msgstr "" -#: ../extras/ai-features.rst:88 +#: ../extras/ai-features.rst:95 msgid "AI Agents" msgstr "" -#: ../extras/ai-features.rst:90 +#: ../extras/ai-features.rst:97 msgid "" "AI agents can be configured to work on certain types of routine tasks. In " "general, this feature operates behind the scenes but if configured, you may " @@ -5285,19 +5295,19 @@ msgid "" "macros>` how to use it." msgstr "" -#: ../extras/ai-features.rst:105 +#: ../extras/ai-features.rst:112 #, fuzzy msgid "Ticket history" msgstr "Макрос" -#: ../extras/ai-features.rst:98 +#: ../extras/ai-features.rst:105 msgid "" "If an AI agent applied changes, you can see a ticket history entry telling " "you the name of the AI agent. If you notice ongoing issues with what the AI " "agent did, inform your Zammad admin." msgstr "" -#: ../extras/ai-features.rst:102 +#: ../extras/ai-features.rst:109 msgid "Example of a history entry of an AI agent:" msgstr "" @@ -5305,11 +5315,11 @@ msgstr "" msgid "Screenshot shows AI agent ticket history entry" msgstr "" -#: ../extras/ai-features.rst:116 +#: ../extras/ai-features.rst:123 msgid "Simultaneous work detection" msgstr "" -#: ../extras/ai-features.rst:108 +#: ../extras/ai-features.rst:115 msgid "" "AI agents which are currently working on a ticket are displayed like other " "agents in the live user section in the bottom bar. This helps to avoid " @@ -5317,7 +5327,7 @@ msgid "" "avatar, wait for a moment or head over to another ticket." msgstr "" -#: ../extras/ai-features.rst:113 +#: ../extras/ai-features.rst:120 msgid "Avatar of AI agent:" msgstr "" @@ -5325,11 +5335,11 @@ msgstr "" msgid "Screenshot shows avatar of an AI agent" msgstr "" -#: ../extras/ai-features.rst:122 +#: ../extras/ai-features.rst:129 msgid "Overview indicator" msgstr "" -#: ../extras/ai-features.rst:119 +#: ../extras/ai-features.rst:126 msgid "" "A running AI agent is indicated in the status column in overviews. The " "status circle changes to a blue/pink gradient circle:" diff --git a/locale/sr/LC_MESSAGES/user-docs.po b/locale/sr/LC_MESSAGES/user-docs.po index 8662b163..e0430b0b 100644 --- a/locale/sr/LC_MESSAGES/user-docs.po +++ b/locale/sr/LC_MESSAGES/user-docs.po @@ -7,8 +7,8 @@ msgid "" msgstr "" "Project-Id-Version: Zammad (for Agents)\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-03-10 16:32+0100\n" -"PO-Revision-Date: 2026-03-20 11:00+0000\n" +"POT-Creation-Date: 2026-04-01 14:03+0200\n" +"PO-Revision-Date: 2026-04-03 07:02+0000\n" "Last-Translator: Dusan Vuckovic \n" "Language-Team: Serbian \n" @@ -18,7 +18,7 @@ msgstr "" "Content-Transfer-Encoding: 8bit\n" "Plural-Forms: nplurals=3; plural=n%10==1 && n%100!=11 ? 0 : n%10>=2 && " "n%10<=4 && (n%100<10 || n%100>=20) ? 1 : 2;\n" -"X-Generator: Weblate 5.11.4\n" +"X-Generator: Weblate 5.16.2\n" #: ../advanced/keyboard-shortcuts.rst:2 msgid "Keyboard Shortcuts" @@ -434,7 +434,7 @@ msgstr "кликните и превуците мишем да бисте га #: ../advanced/keyboard-shortcuts.rst:143 msgid "press :kbd:`ctrl` :kbd:`i` to set the text in *italics*." -msgstr "притисните :kbd:`ctrl` :kbd:`i` за курзив." +msgstr "притисните :kbd:`ctrl` :kbd:`i` за *курзив*." #: ../advanced/keyboard-shortcuts.rst:164 msgid "Key Combinations" @@ -1801,10 +1801,10 @@ msgid "" "The first pair is used for split and merged tickets. The normal link is " "useful when there is no logical hierarchy between tickets." msgstr "" -"Постоје различите врсте веза између тикета као што сте већ приметили " -"у :doc:`спајању` or :doc:`раздељивању`: надређене/подређене и нормалне везе. " -"Први пар се користи за раздељене и спојене тикете. Нормална веза се користи " -"када не постоји логичка хијерархија између тикета." +"Постоје различите врсте веза између тикета као што сте већ приметили у " +":doc:`спајању ` or :doc:`раздељивању `: надређене/подређене и " +"нормалне везе. Први пар се користи за раздељене и спојене тикете. Нормална " +"веза се користи када не постоји логичка хијерархија између тикета." #: ../advanced/ticket-actions/link.rst:15 msgid "" @@ -1884,8 +1884,8 @@ msgid "" "If you have two or more tickets about the same issue, you may want to merge " "those tickets into one." msgstr "" -"Уколико имате два или више тикета о сродном проблему, могуће је **спојити те " -"тикете у један**." +"Уколико имате два или више тикета о сродном проблему, могуће је спојити те " +"тикете у један." #: ../advanced/ticket-actions/merge.rst:7 msgid "" @@ -2443,7 +2443,7 @@ msgid "" msgstr "" "Као што можда већ знате, постоје додатни атрибути тикета које можете " "поставити, као што су група, приоритет и власник. Уколико нисте већ " -"прочитали doc:`основе тикета`, погледајте за детаље." +"прочитали :doc:`основе тикета `, погледајте за детаље." #: ../basics/create-tickets.rst:84 msgid "" @@ -2452,8 +2452,8 @@ msgid "" "tickets>` and :doc:`how to work with them `." msgstr "" "Након што унесете релевантне информације, отворите тикет кликом на дугме " -"**Додај**. Читајте даље о томе doc:`како да пронађете ` " -"и :doc:`како да обрађујете ` тикете." +"**Додај**. Читајте даље о томе :doc:`како да пронађете ` и " +":doc:`како да обрађујете ` тикете." #: ../basics/find-tickets.rst:2 msgid "Find Tickets" @@ -2932,7 +2932,7 @@ msgid "" msgstr "" "У случају да вам ови приоритети нису довољни, замолите свог Zammad " "администратора да креира додатне. Администратори могу пронаћи више " -"информација admin-docs:`овде `. " +"информација :admin-docs:`овде `. " "Подразумевани приоритети вам омогућавају да одмах препознате важност ваших " "тикета јер су означени бојама:" @@ -3040,7 +3040,7 @@ msgid "" "or :doc:`work with ` tickets." msgstr "" "Сада када сте упознати са основама, погледајте како да :doc:`отворите " -"` или doc:`обрађујете ` тикете." +"` или :doc:`обрађујете ` тикете." #: ../basics/work-with-tickets.rst:2 msgid "Work with Tickets" @@ -3658,7 +3658,7 @@ msgid "" "features/rest-api>`_." msgstr "" "Можете сазнати више у нашој `API секцији `." +"features/rest-api>`_." #: ../basics/zammad-glossary.rst:48 msgid "Article" @@ -3805,7 +3805,7 @@ msgid "" "stable/CHANGELOG.md>`_!" msgstr "" "Можете их наћи на нашој `GitHub ` страни_!" +"stable/CHANGELOG.md>`_ страни!" #: ../basics/zammad-glossary.rst:105 msgid "Channel" @@ -3842,7 +3842,7 @@ msgid "" "Learn more about checkmk integration :admin-docs:`in the admin documentation " "`." msgstr "" -"Сазнајте више о Checkmk интеграцији :admin-dosc:`у администраторској " +"Сазнајте више о Checkmk интеграцији :admin-docs:`у администраторској " "документацији `." #: ../basics/zammad-glossary.rst:123 @@ -4550,7 +4550,7 @@ msgid "" "can learn more about the functionality on this page: :doc:`/extras/knowledge-" "base`." msgstr "" -"Администратори могу сазнати више о бази знања :admin-docs`у " +"Администратори могу сазнати више о бази знања :admin-docs:`у " "администраторској документацији `, ако сте " "оператер, можете сазнати више о функционалности у нашој секцији :doc:`/" "extras/knowledge-base`." @@ -5477,8 +5477,8 @@ msgid "" "overview tab which opens the list of available overviews." msgstr "" "Свака ставка у навигационој траци се зове навигациони прозор. У зависности " -"од садржаја, може бити у питању прозор тикета (са детаљним прегледом тикета)" -", или прозор прегледа који приказује листу доступних прегледа." +"од садржаја, може бити у питању прозор тикета (са детаљним прегледом " +"тикета), или прозор прегледа који приказује листу доступних прегледа." #: ../basics/zammad-ui.rst:34 msgid "Ticket detail view (3)" @@ -5708,11 +5708,27 @@ msgstr "" "укључивању се могу пронаћи у :admin-docs:`AI одељку ` " "администраторске документације." -#: ../extras/ai-features.rst:16 +#: ../extras/ai-features.rst:15 +msgid "" +"Many AI features in Zammad include a feedback mechanism. If you notice " +"issues or are unsatisfied with the results, please use the feedback option " +"to let your Zammad admin know. You can like (thumb up) or dislike (thumb " +"down) the AI generated content. The dislike option allows you to leave an " +"optional comment. Of course you can also give positive feedback if you are " +"happy with the AI result." +msgstr "" +"Многе AI функције у Zammad-у омогућавају прикупљање мишљења. Ако приметите " +"проблеме или нисте задовољни резултатима, користите опцију мишљења да " +"обавестите администратора Zammad-а. Можете да дате позитивно (палац нагоре) " +"или негативно (палац надоле) мишљење на AI генерисани садржај. Негативно " +"мишљење омогућава вам да оставите и додатни коментар. Наравно, можете да " +"дате позитивно мишљење ако сте задовољни AI резултатом." + +#: ../extras/ai-features.rst:23 msgid "Ticket Summary" msgstr "Сажети опис тикета" -#: ../extras/ai-features.rst:18 +#: ../extras/ai-features.rst:25 msgid "" "The ticket summary feature does what it says: it summarizes the ticket's " "content. This can be a huge time saver when dealing with large tickets and/" @@ -5722,7 +5738,7 @@ msgstr "" "садржај тикета. Ово може бити велика уштеда времена при великих тикета и/или " "пуно примопредаја између оператера." -#: ../extras/ai-features.rst:22 +#: ../extras/ai-features.rst:29 msgid "" "If the feature is activated, a summary of the ticket is generated when the " "ticket got updated and you either open the ticket or open the summary " @@ -5732,7 +5748,7 @@ msgstr "" "освежавању тикета и или отварањем детаљног прегледа тикета или бочне траке " "сажетог описа тикета, у зависности од подешавања." -#: ../extras/ai-features.rst:26 +#: ../extras/ai-features.rst:33 msgid "" "If there is a new summary, you can see a small pulsing indicator on the " "summary sidebar tab. This indicator is only displayed if the changes were " @@ -5750,7 +5766,7 @@ msgstr "" "Снимак екрана приказује детаљни преглед тикета у Zammad-у за означеним " "банером и траком сажетог описа" -#: ../extras/ai-features.rst:33 +#: ../extras/ai-features.rst:40 msgid "" "Depending on the configuration of your Zammad instance, the summary includes " "the following sections:" @@ -5758,31 +5774,31 @@ msgstr "" "У зависности од ваше Zammad конфигурације, сажети опис може садржати следеће " "одељке:" -#: ../extras/ai-features.rst:36 +#: ../extras/ai-features.rst:43 msgid "Customer intent" msgstr "Намера клијента" -#: ../extras/ai-features.rst:37 +#: ../extras/ai-features.rst:44 msgid "Conversation summary" msgstr "Сажети опис конверзације" -#: ../extras/ai-features.rst:38 +#: ../extras/ai-features.rst:45 msgid "Open questions (optional)" msgstr "Отворена питања (опционо)" -#: ../extras/ai-features.rst:39 +#: ../extras/ai-features.rst:46 msgid "Upcoming events (optional)" msgstr "Предстојећи догађаји (опционо)" -#: ../extras/ai-features.rst:40 +#: ../extras/ai-features.rst:47 msgid "Customer sentiment (optional)" msgstr "Расположење клијента (опционо)" -#: ../extras/ai-features.rst:43 +#: ../extras/ai-features.rst:50 msgid "Writing Assistant Tools" msgstr "Алатке помоћника писања" -#: ../extras/ai-features.rst:45 +#: ../extras/ai-features.rst:52 msgid "" "The AI-powered writing assistant tools are designed to simplify and enhance " "your ticket response workflow while you create an article. To use such a " @@ -5804,7 +5820,7 @@ msgstr "" "Снимци екрана који приказују обележени у уреднику са отвореним менијем " "помоћника за писање" -#: ../extras/ai-features.rst:55 +#: ../extras/ai-features.rst:62 msgid "" "Zammad ships default writing assistant tools. The availability depends on " "the configuration of your Zammad instance. You might even have additional " @@ -5814,7 +5830,7 @@ msgstr "" "зависи од конфигурације ваше Zammad инстанце. Можете чак добити приступ и " "прилагођеним алаткама у случају да их је ваш администратор дефинисао." -#: ../extras/ai-features.rst:59 +#: ../extras/ai-features.rst:66 msgid "" "**Expand draft into well-written section**: Uses your draft as a base and " "tries to elaborate a proper text. It tries to add a structure and to enhance " @@ -5829,7 +5845,7 @@ msgstr "" "(нпр. путем листе са тачкама) и пуштањем вештачке интелигенције да употпуни " "одговор." -#: ../extras/ai-features.rst:64 +#: ../extras/ai-features.rst:71 msgid "" "**Fix spelling and grammar**: Proofreads your text and removes spelling and " "grammar mistakes." @@ -5837,7 +5853,7 @@ msgstr "" "**Исправи правопис и граматику**: Лекторише ваш текст и отклања грешке у " "правопису и граматици." -#: ../extras/ai-features.rst:66 +#: ../extras/ai-features.rst:73 msgid "" "**Summarize section to about half its current size**: Shrinks your text " "while keeping the message and the tone of the text." @@ -5845,7 +5861,7 @@ msgstr "" "**Сажми одељак на отприлике половину његове тренутне величине**: Скраћује " "ваш текст уз задржавање поруке и тона оригиналног текста." -#: ../extras/ai-features.rst:68 +#: ../extras/ai-features.rst:75 msgid "" "**Rewrite complex section and make it easy to understand**: Removes " "unnecessary parts and rewrites your text in a clear and understandable way." @@ -5853,7 +5869,7 @@ msgstr "" "**Препиши сложени одељак и учини га лаким за разумевање**: Уклања необавезне " "делове и преписује ваш текст у јасном и разумљивом стилу." -#: ../extras/ai-features.rst:71 +#: ../extras/ai-features.rst:78 msgid "" "After selecting a tool, Zammad shows a dialog where you can compare the " "original text and the AI suggestion:" @@ -5865,7 +5881,7 @@ msgstr "" msgid "Screenshots shows AI suggestion dialog" msgstr "Снимци екрана приказују AI дијалог предложених измена" -#: ../extras/ai-features.rst:78 +#: ../extras/ai-features.rst:85 msgid "" "Click on the **Approve** button to accept the changes and to insert it in " "the article. After accepting the suggestion, you can still edit the text in " @@ -5875,7 +5891,7 @@ msgstr "" "чланак. По прихватању предлога, и даље можете уредити текст чланка у " "уреднику." -#: ../extras/ai-features.rst:83 +#: ../extras/ai-features.rst:90 msgid "" "Always double-check the response. Although the feature was carefully " "developed, there may still be minor problems in individual cases due to the " @@ -5885,11 +5901,11 @@ msgstr "" "даље може доћи до мањих проблема у појединачним случајевима услед саме " "природе неуронских мрежа." -#: ../extras/ai-features.rst:88 +#: ../extras/ai-features.rst:95 msgid "AI Agents" msgstr "AI агенти" -#: ../extras/ai-features.rst:90 +#: ../extras/ai-features.rst:97 msgid "" "AI agents can be configured to work on certain types of routine tasks. In " "general, this feature operates behind the scenes but if configured, you may " @@ -5905,11 +5921,11 @@ msgstr "" "покренути. Питајте вашег администратора за детаље и погледајте :doc:`одељак " "о макроима ` за упутство за употребу." -#: ../extras/ai-features.rst:105 +#: ../extras/ai-features.rst:112 msgid "Ticket history" msgstr "Историјат тикета" -#: ../extras/ai-features.rst:98 +#: ../extras/ai-features.rst:105 msgid "" "If an AI agent applied changes, you can see a ticket history entry telling " "you the name of the AI agent. If you notice ongoing issues with what the AI " @@ -5919,7 +5935,7 @@ msgstr "" "тикета под називом AI агента. Уколико приметите проблеме са начином рада AI " "агента, обавестите о томе свог Zammad администратора." -#: ../extras/ai-features.rst:102 +#: ../extras/ai-features.rst:109 msgid "Example of a history entry of an AI agent:" msgstr "Пример евиденције историјата AI агента:" @@ -5927,11 +5943,11 @@ msgstr "Пример евиденције историјата AI агента:" msgid "Screenshot shows AI agent ticket history entry" msgstr "Снимак екрана приказује евиденцију историјата AI агента" -#: ../extras/ai-features.rst:116 +#: ../extras/ai-features.rst:123 msgid "Simultaneous work detection" msgstr "Детекција истовременог рада" -#: ../extras/ai-features.rst:108 +#: ../extras/ai-features.rst:115 msgid "" "AI agents which are currently working on a ticket are displayed like other " "agents in the live user section in the bottom bar. This helps to avoid " @@ -5943,7 +5959,7 @@ msgstr "" "рад као и губитак несачуваних измена. Уколико приметите сличицу AI агента, " "сачекајте тренутак или пређите на други тикет." -#: ../extras/ai-features.rst:113 +#: ../extras/ai-features.rst:120 msgid "Avatar of AI agent:" msgstr "Сличица AI агента:" @@ -5951,11 +5967,11 @@ msgstr "Сличица AI агента:" msgid "Screenshot shows avatar of an AI agent" msgstr "Снимак екрана који приказује сличицу AI агента" -#: ../extras/ai-features.rst:122 +#: ../extras/ai-features.rst:129 msgid "Overview indicator" msgstr "Индикатор прегледа" -#: ../extras/ai-features.rst:119 +#: ../extras/ai-features.rst:126 msgid "" "A running AI agent is indicated in the status column in overviews. The " "status circle changes to a blue/pink gradient circle:" @@ -5987,9 +6003,9 @@ msgid "" "integrations.html#integrations-for-phone-systems>`." msgstr "" "Ова функција је **опциона**; ако је не видите у панелу тикета, то значи да " -"је ваш администратор још није омогућио. Администратори могу да сазнају " -"више :admin-docs:`овде `." +"је ваш администратор још није омогућио. Администратори могу да сазнају више " +":admin-docs:`овде " +"`." #: ../extras/caller-log.rst:14 msgid "Sample view of Caller Log" @@ -6247,7 +6263,7 @@ msgid "" "🔍 Use the :ref:`search bar ` to pull up old chats from the " "archive anytime." msgstr "" -"🔍 Користите :doc:`траку за претрагу ` да бисте у било ком " +"🔍 Користите :ref:`траку за претрагу ` да бисте у било ком " "тренутку извукли стара ћаскања из архиве." #: ../extras/chat.rst:48 @@ -6588,7 +6604,7 @@ msgid "" msgstr "" "Баш као приоритет тикета, **VIP статус** заправо не ради ништа сам од себе. " "Међутим, администратор *може* подесити аутоматизоване радње засноване на " -"овој вредности или је искористити као филтер за прилагођене :doc:`прегледе " +"овој вредности или је искористити као филтер за прилагођене :ref:`прегледе " "`." #: ../extras/customers.rst:68 @@ -8118,7 +8134,7 @@ msgid "" "track of your tickets." msgstr "" "Ваша замена ће добијати сва обавештења тикета током вашег одсуства, и имаће " -"прилагођени :doc:`преглед ` који ће им помоћи да прате ваше " +"прилагођени :ref:`преглед ` који ће им помоћи да прате ваше " "тикете." #: ../extras/profile-and-settings.rst:146 @@ -8294,7 +8310,7 @@ msgid "" msgstr "" "Одељак **прегледа и преузимања**: овде можете пронаћи приказ тикета и дугме " "за преузимање на основу тренутног профила извештаја и вашег филтрирања. " -"Функција преузимања ће вам доставити тикете у ``.xlsx``формату." +"Функција преузимања ће вам доставити тикете у ``.xlsx`` формату." #: ../extras/reporting.rst:34 msgid "" @@ -9279,7 +9295,7 @@ msgid "" "guide>`." msgstr "" "Изаберите метод по свом избору, а затим пратите његов :ref:`водич за " -"подешавање `_." +"подешавање `." #: ../extras/two-factor-authentication.rst:183 msgid "" diff --git a/locale/sv/LC_MESSAGES/user-docs.po b/locale/sv/LC_MESSAGES/user-docs.po index dfd8ecaf..1fea13ae 100644 --- a/locale/sv/LC_MESSAGES/user-docs.po +++ b/locale/sv/LC_MESSAGES/user-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad (for Agents)\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-03-10 16:32+0100\n" +"POT-Creation-Date: 2026-04-01 14:03+0200\n" "PO-Revision-Date: 2024-10-25 11:00+0000\n" "Last-Translator: chrand818 \n" "Language-Team: Swedish ` of the admin documentation." msgstr "" -#: ../extras/ai-features.rst:16 +#: ../extras/ai-features.rst:15 +msgid "" +"Many AI features in Zammad include a feedback mechanism. If you notice " +"issues or are unsatisfied with the results, please use the feedback option " +"to let your Zammad admin know. You can like (thumb up) or dislike (thumb " +"down) the AI generated content. The dislike option allows you to leave an " +"optional comment. Of course you can also give positive feedback if you are " +"happy with the AI result." +msgstr "" + +#: ../extras/ai-features.rst:23 msgid "Ticket Summary" msgstr "" -#: ../extras/ai-features.rst:18 +#: ../extras/ai-features.rst:25 msgid "" "The ticket summary feature does what it says: it summarizes the ticket's " "content. This can be a huge time saver when dealing with large tickets and/" "or many hand-overs between agents." msgstr "" -#: ../extras/ai-features.rst:22 +#: ../extras/ai-features.rst:29 msgid "" "If the feature is activated, a summary of the ticket is generated when the " "ticket got updated and you either open the ticket or open the summary " "sidebar tab of the ticket, depending on the configuration." msgstr "" -#: ../extras/ai-features.rst:26 +#: ../extras/ai-features.rst:33 msgid "" "If there is a new summary, you can see a small pulsing indicator on the " "summary sidebar tab. This indicator is only displayed if the changes were " @@ -4712,37 +4722,37 @@ msgid "" "banner and summary sidebar" msgstr "" -#: ../extras/ai-features.rst:33 +#: ../extras/ai-features.rst:40 msgid "" "Depending on the configuration of your Zammad instance, the summary includes " "the following sections:" msgstr "" -#: ../extras/ai-features.rst:36 +#: ../extras/ai-features.rst:43 msgid "Customer intent" msgstr "" -#: ../extras/ai-features.rst:37 +#: ../extras/ai-features.rst:44 msgid "Conversation summary" msgstr "" -#: ../extras/ai-features.rst:38 +#: ../extras/ai-features.rst:45 msgid "Open questions (optional)" msgstr "" -#: ../extras/ai-features.rst:39 +#: ../extras/ai-features.rst:46 msgid "Upcoming events (optional)" msgstr "" -#: ../extras/ai-features.rst:40 +#: ../extras/ai-features.rst:47 msgid "Customer sentiment (optional)" msgstr "" -#: ../extras/ai-features.rst:43 +#: ../extras/ai-features.rst:50 msgid "Writing Assistant Tools" msgstr "" -#: ../extras/ai-features.rst:45 +#: ../extras/ai-features.rst:52 msgid "" "The AI-powered writing assistant tools are designed to simplify and enhance " "your ticket response workflow while you create an article. To use such a " @@ -4757,14 +4767,14 @@ msgid "" "tools menu" msgstr "" -#: ../extras/ai-features.rst:55 +#: ../extras/ai-features.rst:62 msgid "" "Zammad ships default writing assistant tools. The availability depends on " "the configuration of your Zammad instance. You might even have additional " "custom tools in case your admin added them." msgstr "" -#: ../extras/ai-features.rst:59 +#: ../extras/ai-features.rst:66 msgid "" "**Expand draft into well-written section**: Uses your draft as a base and " "tries to elaborate a proper text. It tries to add a structure and to enhance " @@ -4773,25 +4783,25 @@ msgid "" "bullet points) and let the AI write the answer." msgstr "" -#: ../extras/ai-features.rst:64 +#: ../extras/ai-features.rst:71 msgid "" "**Fix spelling and grammar**: Proofreads your text and removes spelling and " "grammar mistakes." msgstr "" -#: ../extras/ai-features.rst:66 +#: ../extras/ai-features.rst:73 msgid "" "**Summarize section to about half its current size**: Shrinks your text " "while keeping the message and the tone of the text." msgstr "" -#: ../extras/ai-features.rst:68 +#: ../extras/ai-features.rst:75 msgid "" "**Rewrite complex section and make it easy to understand**: Removes " "unnecessary parts and rewrites your text in a clear and understandable way." msgstr "" -#: ../extras/ai-features.rst:71 +#: ../extras/ai-features.rst:78 msgid "" "After selecting a tool, Zammad shows a dialog where you can compare the " "original text and the AI suggestion:" @@ -4801,25 +4811,25 @@ msgstr "" msgid "Screenshots shows AI suggestion dialog" msgstr "" -#: ../extras/ai-features.rst:78 +#: ../extras/ai-features.rst:85 msgid "" "Click on the **Approve** button to accept the changes and to insert it in " "the article. After accepting the suggestion, you can still edit the text in " "the article editor." msgstr "" -#: ../extras/ai-features.rst:83 +#: ../extras/ai-features.rst:90 msgid "" "Always double-check the response. Although the feature was carefully " "developed, there may still be minor problems in individual cases due to the " "nature of neural networks." msgstr "" -#: ../extras/ai-features.rst:88 +#: ../extras/ai-features.rst:95 msgid "AI Agents" msgstr "" -#: ../extras/ai-features.rst:90 +#: ../extras/ai-features.rst:97 msgid "" "AI agents can be configured to work on certain types of routine tasks. In " "general, this feature operates behind the scenes but if configured, you may " @@ -4829,20 +4839,20 @@ msgid "" "macros>` how to use it." msgstr "" -#: ../extras/ai-features.rst:105 +#: ../extras/ai-features.rst:112 #, fuzzy #| msgid "Tickets" msgid "Ticket history" msgstr "Ärenden" -#: ../extras/ai-features.rst:98 +#: ../extras/ai-features.rst:105 msgid "" "If an AI agent applied changes, you can see a ticket history entry telling " "you the name of the AI agent. If you notice ongoing issues with what the AI " "agent did, inform your Zammad admin." msgstr "" -#: ../extras/ai-features.rst:102 +#: ../extras/ai-features.rst:109 msgid "Example of a history entry of an AI agent:" msgstr "" @@ -4850,11 +4860,11 @@ msgstr "" msgid "Screenshot shows AI agent ticket history entry" msgstr "" -#: ../extras/ai-features.rst:116 +#: ../extras/ai-features.rst:123 msgid "Simultaneous work detection" msgstr "" -#: ../extras/ai-features.rst:108 +#: ../extras/ai-features.rst:115 msgid "" "AI agents which are currently working on a ticket are displayed like other " "agents in the live user section in the bottom bar. This helps to avoid " @@ -4862,7 +4872,7 @@ msgid "" "avatar, wait for a moment or head over to another ticket." msgstr "" -#: ../extras/ai-features.rst:113 +#: ../extras/ai-features.rst:120 msgid "Avatar of AI agent:" msgstr "" @@ -4870,13 +4880,13 @@ msgstr "" msgid "Screenshot shows avatar of an AI agent" msgstr "" -#: ../extras/ai-features.rst:122 +#: ../extras/ai-features.rst:129 #, fuzzy #| msgid "Overview" msgid "Overview indicator" msgstr "Översikt" -#: ../extras/ai-features.rst:119 +#: ../extras/ai-features.rst:126 msgid "" "A running AI agent is indicated in the status column in overviews. The " "status circle changes to a blue/pink gradient circle:" diff --git a/locale/th/LC_MESSAGES/user-docs.po b/locale/th/LC_MESSAGES/user-docs.po index 8c2b40ba..2023bfae 100644 --- a/locale/th/LC_MESSAGES/user-docs.po +++ b/locale/th/LC_MESSAGES/user-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad (for Agents)\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-03-10 16:32+0100\n" +"POT-Creation-Date: 2026-04-01 14:03+0200\n" "PO-Revision-Date: 2025-05-29 09:01+0000\n" "Last-Translator: Sumonchai Wongphithak \n" "Language-Team: Thai ` of the admin documentation." msgstr "" -#: ../extras/ai-features.rst:16 +#: ../extras/ai-features.rst:15 +msgid "" +"Many AI features in Zammad include a feedback mechanism. If you notice " +"issues or are unsatisfied with the results, please use the feedback option " +"to let your Zammad admin know. You can like (thumb up) or dislike (thumb " +"down) the AI generated content. The dislike option allows you to leave an " +"optional comment. Of course you can also give positive feedback if you are " +"happy with the AI result." +msgstr "" + +#: ../extras/ai-features.rst:23 #, fuzzy msgid "Ticket Summary" msgstr "ต้นแบบ ใบแจ้งซ่อม" -#: ../extras/ai-features.rst:18 +#: ../extras/ai-features.rst:25 msgid "" "The ticket summary feature does what it says: it summarizes the ticket's " "content. This can be a huge time saver when dealing with large tickets and/" "or many hand-overs between agents." msgstr "" -#: ../extras/ai-features.rst:22 +#: ../extras/ai-features.rst:29 msgid "" "If the feature is activated, a summary of the ticket is generated when the " "ticket got updated and you either open the ticket or open the summary " "sidebar tab of the ticket, depending on the configuration." msgstr "" -#: ../extras/ai-features.rst:26 +#: ../extras/ai-features.rst:33 msgid "" "If there is a new summary, you can see a small pulsing indicator on the " "summary sidebar tab. This indicator is only displayed if the changes were " @@ -4676,39 +4686,39 @@ msgid "" "banner and summary sidebar" msgstr "" -#: ../extras/ai-features.rst:33 +#: ../extras/ai-features.rst:40 msgid "" "Depending on the configuration of your Zammad instance, the summary includes " "the following sections:" msgstr "" -#: ../extras/ai-features.rst:36 +#: ../extras/ai-features.rst:43 #, fuzzy msgid "Customer intent" msgstr "ลูกค้า" -#: ../extras/ai-features.rst:37 +#: ../extras/ai-features.rst:44 msgid "Conversation summary" msgstr "" -#: ../extras/ai-features.rst:38 +#: ../extras/ai-features.rst:45 msgid "Open questions (optional)" msgstr "" -#: ../extras/ai-features.rst:39 +#: ../extras/ai-features.rst:46 msgid "Upcoming events (optional)" msgstr "" -#: ../extras/ai-features.rst:40 +#: ../extras/ai-features.rst:47 #, fuzzy msgid "Customer sentiment (optional)" msgstr "ลูกค้า" -#: ../extras/ai-features.rst:43 +#: ../extras/ai-features.rst:50 msgid "Writing Assistant Tools" msgstr "" -#: ../extras/ai-features.rst:45 +#: ../extras/ai-features.rst:52 msgid "" "The AI-powered writing assistant tools are designed to simplify and enhance " "your ticket response workflow while you create an article. To use such a " @@ -4723,14 +4733,14 @@ msgid "" "tools menu" msgstr "" -#: ../extras/ai-features.rst:55 +#: ../extras/ai-features.rst:62 msgid "" "Zammad ships default writing assistant tools. The availability depends on " "the configuration of your Zammad instance. You might even have additional " "custom tools in case your admin added them." msgstr "" -#: ../extras/ai-features.rst:59 +#: ../extras/ai-features.rst:66 msgid "" "**Expand draft into well-written section**: Uses your draft as a base and " "tries to elaborate a proper text. It tries to add a structure and to enhance " @@ -4739,25 +4749,25 @@ msgid "" "bullet points) and let the AI write the answer." msgstr "" -#: ../extras/ai-features.rst:64 +#: ../extras/ai-features.rst:71 msgid "" "**Fix spelling and grammar**: Proofreads your text and removes spelling and " "grammar mistakes." msgstr "" -#: ../extras/ai-features.rst:66 +#: ../extras/ai-features.rst:73 msgid "" "**Summarize section to about half its current size**: Shrinks your text " "while keeping the message and the tone of the text." msgstr "" -#: ../extras/ai-features.rst:68 +#: ../extras/ai-features.rst:75 msgid "" "**Rewrite complex section and make it easy to understand**: Removes " "unnecessary parts and rewrites your text in a clear and understandable way." msgstr "" -#: ../extras/ai-features.rst:71 +#: ../extras/ai-features.rst:78 msgid "" "After selecting a tool, Zammad shows a dialog where you can compare the " "original text and the AI suggestion:" @@ -4767,25 +4777,25 @@ msgstr "" msgid "Screenshots shows AI suggestion dialog" msgstr "" -#: ../extras/ai-features.rst:78 +#: ../extras/ai-features.rst:85 msgid "" "Click on the **Approve** button to accept the changes and to insert it in " "the article. After accepting the suggestion, you can still edit the text in " "the article editor." msgstr "" -#: ../extras/ai-features.rst:83 +#: ../extras/ai-features.rst:90 msgid "" "Always double-check the response. Although the feature was carefully " "developed, there may still be minor problems in individual cases due to the " "nature of neural networks." msgstr "" -#: ../extras/ai-features.rst:88 +#: ../extras/ai-features.rst:95 msgid "AI Agents" msgstr "" -#: ../extras/ai-features.rst:90 +#: ../extras/ai-features.rst:97 msgid "" "AI agents can be configured to work on certain types of routine tasks. In " "general, this feature operates behind the scenes but if configured, you may " @@ -4795,19 +4805,19 @@ msgid "" "macros>` how to use it." msgstr "" -#: ../extras/ai-features.rst:105 +#: ../extras/ai-features.rst:112 #, fuzzy msgid "Ticket history" msgstr "ตั้งค่า ใบแจ้งซ่อม" -#: ../extras/ai-features.rst:98 +#: ../extras/ai-features.rst:105 msgid "" "If an AI agent applied changes, you can see a ticket history entry telling " "you the name of the AI agent. If you notice ongoing issues with what the AI " "agent did, inform your Zammad admin." msgstr "" -#: ../extras/ai-features.rst:102 +#: ../extras/ai-features.rst:109 msgid "Example of a history entry of an AI agent:" msgstr "" @@ -4815,11 +4825,11 @@ msgstr "" msgid "Screenshot shows AI agent ticket history entry" msgstr "" -#: ../extras/ai-features.rst:116 +#: ../extras/ai-features.rst:123 msgid "Simultaneous work detection" msgstr "" -#: ../extras/ai-features.rst:108 +#: ../extras/ai-features.rst:115 msgid "" "AI agents which are currently working on a ticket are displayed like other " "agents in the live user section in the bottom bar. This helps to avoid " @@ -4827,7 +4837,7 @@ msgid "" "avatar, wait for a moment or head over to another ticket." msgstr "" -#: ../extras/ai-features.rst:113 +#: ../extras/ai-features.rst:120 msgid "Avatar of AI agent:" msgstr "" @@ -4835,11 +4845,11 @@ msgstr "" msgid "Screenshot shows avatar of an AI agent" msgstr "" -#: ../extras/ai-features.rst:122 +#: ../extras/ai-features.rst:129 msgid "Overview indicator" msgstr "" -#: ../extras/ai-features.rst:119 +#: ../extras/ai-features.rst:126 msgid "" "A running AI agent is indicated in the status column in overviews. The " "status circle changes to a blue/pink gradient circle:" diff --git a/locale/tr/LC_MESSAGES/user-docs.po b/locale/tr/LC_MESSAGES/user-docs.po index 8999d1ba..81f565c5 100644 --- a/locale/tr/LC_MESSAGES/user-docs.po +++ b/locale/tr/LC_MESSAGES/user-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad (for Agents)\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-03-10 16:32+0100\n" +"POT-Creation-Date: 2026-04-01 14:03+0200\n" "PO-Revision-Date: 2025-02-11 08:00+0000\n" "Last-Translator: Türk Oyuncu \n" "Language-Team: Turkish ` of the admin documentation." msgstr "" -#: ../extras/ai-features.rst:16 +#: ../extras/ai-features.rst:15 +msgid "" +"Many AI features in Zammad include a feedback mechanism. If you notice " +"issues or are unsatisfied with the results, please use the feedback option " +"to let your Zammad admin know. You can like (thumb up) or dislike (thumb " +"down) the AI generated content. The dislike option allows you to leave an " +"optional comment. Of course you can also give positive feedback if you are " +"happy with the AI result." +msgstr "" + +#: ../extras/ai-features.rst:23 #, fuzzy msgid "Ticket Summary" msgstr "Bilet Hareketleri" -#: ../extras/ai-features.rst:18 +#: ../extras/ai-features.rst:25 msgid "" "The ticket summary feature does what it says: it summarizes the ticket's " "content. This can be a huge time saver when dealing with large tickets and/" "or many hand-overs between agents." msgstr "" -#: ../extras/ai-features.rst:22 +#: ../extras/ai-features.rst:29 msgid "" "If the feature is activated, a summary of the ticket is generated when the " "ticket got updated and you either open the ticket or open the summary " "sidebar tab of the ticket, depending on the configuration." msgstr "" -#: ../extras/ai-features.rst:26 +#: ../extras/ai-features.rst:33 msgid "" "If there is a new summary, you can see a small pulsing indicator on the " "summary sidebar tab. This indicator is only displayed if the changes were " @@ -5092,43 +5102,43 @@ msgid "" "banner and summary sidebar" msgstr "" -#: ../extras/ai-features.rst:33 +#: ../extras/ai-features.rst:40 msgid "" "Depending on the configuration of your Zammad instance, the summary includes " "the following sections:" msgstr "" -#: ../extras/ai-features.rst:36 +#: ../extras/ai-features.rst:43 #, fuzzy msgid "Customer intent" msgstr "Müşteri" -#: ../extras/ai-features.rst:37 +#: ../extras/ai-features.rst:44 msgid "Conversation summary" msgstr "" -#: ../extras/ai-features.rst:38 +#: ../extras/ai-features.rst:45 #, fuzzy #| msgid "Owner *(optional)*" msgid "Open questions (optional)" msgstr "Sahip *(isteğe bağlı)*" -#: ../extras/ai-features.rst:39 +#: ../extras/ai-features.rst:46 #, fuzzy #| msgid "Owner *(optional)*" msgid "Upcoming events (optional)" msgstr "Sahip *(isteğe bağlı)*" -#: ../extras/ai-features.rst:40 +#: ../extras/ai-features.rst:47 #, fuzzy msgid "Customer sentiment (optional)" msgstr "Müşteri diyaloğu düzenlemek." -#: ../extras/ai-features.rst:43 +#: ../extras/ai-features.rst:50 msgid "Writing Assistant Tools" msgstr "" -#: ../extras/ai-features.rst:45 +#: ../extras/ai-features.rst:52 msgid "" "The AI-powered writing assistant tools are designed to simplify and enhance " "your ticket response workflow while you create an article. To use such a " @@ -5143,14 +5153,14 @@ msgid "" "tools menu" msgstr "" -#: ../extras/ai-features.rst:55 +#: ../extras/ai-features.rst:62 msgid "" "Zammad ships default writing assistant tools. The availability depends on " "the configuration of your Zammad instance. You might even have additional " "custom tools in case your admin added them." msgstr "" -#: ../extras/ai-features.rst:59 +#: ../extras/ai-features.rst:66 msgid "" "**Expand draft into well-written section**: Uses your draft as a base and " "tries to elaborate a proper text. It tries to add a structure and to enhance " @@ -5159,25 +5169,25 @@ msgid "" "bullet points) and let the AI write the answer." msgstr "" -#: ../extras/ai-features.rst:64 +#: ../extras/ai-features.rst:71 msgid "" "**Fix spelling and grammar**: Proofreads your text and removes spelling and " "grammar mistakes." msgstr "" -#: ../extras/ai-features.rst:66 +#: ../extras/ai-features.rst:73 msgid "" "**Summarize section to about half its current size**: Shrinks your text " "while keeping the message and the tone of the text." msgstr "" -#: ../extras/ai-features.rst:68 +#: ../extras/ai-features.rst:75 msgid "" "**Rewrite complex section and make it easy to understand**: Removes " "unnecessary parts and rewrites your text in a clear and understandable way." msgstr "" -#: ../extras/ai-features.rst:71 +#: ../extras/ai-features.rst:78 msgid "" "After selecting a tool, Zammad shows a dialog where you can compare the " "original text and the AI suggestion:" @@ -5187,25 +5197,25 @@ msgstr "" msgid "Screenshots shows AI suggestion dialog" msgstr "" -#: ../extras/ai-features.rst:78 +#: ../extras/ai-features.rst:85 msgid "" "Click on the **Approve** button to accept the changes and to insert it in " "the article. After accepting the suggestion, you can still edit the text in " "the article editor." msgstr "" -#: ../extras/ai-features.rst:83 +#: ../extras/ai-features.rst:90 msgid "" "Always double-check the response. Although the feature was carefully " "developed, there may still be minor problems in individual cases due to the " "nature of neural networks." msgstr "" -#: ../extras/ai-features.rst:88 +#: ../extras/ai-features.rst:95 msgid "AI Agents" msgstr "" -#: ../extras/ai-features.rst:90 +#: ../extras/ai-features.rst:97 msgid "" "AI agents can be configured to work on certain types of routine tasks. In " "general, this feature operates behind the scenes but if configured, you may " @@ -5215,19 +5225,19 @@ msgid "" "macros>` how to use it." msgstr "" -#: ../extras/ai-features.rst:105 +#: ../extras/ai-features.rst:112 #, fuzzy msgid "Ticket history" msgstr "Geçmiş" -#: ../extras/ai-features.rst:98 +#: ../extras/ai-features.rst:105 msgid "" "If an AI agent applied changes, you can see a ticket history entry telling " "you the name of the AI agent. If you notice ongoing issues with what the AI " "agent did, inform your Zammad admin." msgstr "" -#: ../extras/ai-features.rst:102 +#: ../extras/ai-features.rst:109 msgid "Example of a history entry of an AI agent:" msgstr "" @@ -5235,11 +5245,11 @@ msgstr "" msgid "Screenshot shows AI agent ticket history entry" msgstr "" -#: ../extras/ai-features.rst:116 +#: ../extras/ai-features.rst:123 msgid "Simultaneous work detection" msgstr "" -#: ../extras/ai-features.rst:108 +#: ../extras/ai-features.rst:115 msgid "" "AI agents which are currently working on a ticket are displayed like other " "agents in the live user section in the bottom bar. This helps to avoid " @@ -5247,7 +5257,7 @@ msgid "" "avatar, wait for a moment or head over to another ticket." msgstr "" -#: ../extras/ai-features.rst:113 +#: ../extras/ai-features.rst:120 msgid "Avatar of AI agent:" msgstr "" @@ -5255,13 +5265,13 @@ msgstr "" msgid "Screenshot shows avatar of an AI agent" msgstr "" -#: ../extras/ai-features.rst:122 +#: ../extras/ai-features.rst:129 #, fuzzy #| msgid "Overview" msgid "Overview indicator" msgstr "Genel Bakış" -#: ../extras/ai-features.rst:119 +#: ../extras/ai-features.rst:126 msgid "" "A running AI agent is indicated in the status column in overviews. The " "status circle changes to a blue/pink gradient circle:" diff --git a/locale/zh_Hans/LC_MESSAGES/user-docs.po b/locale/zh_Hans/LC_MESSAGES/user-docs.po index 7901a1c2..0a989537 100644 --- a/locale/zh_Hans/LC_MESSAGES/user-docs.po +++ b/locale/zh_Hans/LC_MESSAGES/user-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad (for Agents)\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2026-03-10 16:32+0100\n" +"POT-Creation-Date: 2026-04-01 14:03+0200\n" "PO-Revision-Date: 2026-03-03 12:00+0000\n" "Last-Translator: HanLin \n" "Language-Team: Chinese (Simplified Han script) ` of the admin documentation." msgstr "" -#: ../extras/ai-features.rst:16 +#: ../extras/ai-features.rst:15 +msgid "" +"Many AI features in Zammad include a feedback mechanism. If you notice " +"issues or are unsatisfied with the results, please use the feedback option " +"to let your Zammad admin know. You can like (thumb up) or dislike (thumb " +"down) the AI generated content. The dislike option allows you to leave an " +"optional comment. Of course you can also give positive feedback if you are " +"happy with the AI result." +msgstr "" + +#: ../extras/ai-features.rst:23 #, fuzzy msgid "Ticket Summary" msgstr "宏" -#: ../extras/ai-features.rst:18 +#: ../extras/ai-features.rst:25 msgid "" "The ticket summary feature does what it says: it summarizes the ticket's " "content. This can be a huge time saver when dealing with large tickets and/" "or many hand-overs between agents." msgstr "" -#: ../extras/ai-features.rst:22 +#: ../extras/ai-features.rst:29 msgid "" "If the feature is activated, a summary of the ticket is generated when the " "ticket got updated and you either open the ticket or open the summary " "sidebar tab of the ticket, depending on the configuration." msgstr "" -#: ../extras/ai-features.rst:26 +#: ../extras/ai-features.rst:33 msgid "" "If there is a new summary, you can see a small pulsing indicator on the " "summary sidebar tab. This indicator is only displayed if the changes were " @@ -4739,37 +4749,37 @@ msgid "" "banner and summary sidebar" msgstr "" -#: ../extras/ai-features.rst:33 +#: ../extras/ai-features.rst:40 msgid "" "Depending on the configuration of your Zammad instance, the summary includes " "the following sections:" msgstr "" -#: ../extras/ai-features.rst:36 +#: ../extras/ai-features.rst:43 msgid "Customer intent" msgstr "" -#: ../extras/ai-features.rst:37 +#: ../extras/ai-features.rst:44 msgid "Conversation summary" msgstr "" -#: ../extras/ai-features.rst:38 +#: ../extras/ai-features.rst:45 msgid "Open questions (optional)" msgstr "" -#: ../extras/ai-features.rst:39 +#: ../extras/ai-features.rst:46 msgid "Upcoming events (optional)" msgstr "" -#: ../extras/ai-features.rst:40 +#: ../extras/ai-features.rst:47 msgid "Customer sentiment (optional)" msgstr "" -#: ../extras/ai-features.rst:43 +#: ../extras/ai-features.rst:50 msgid "Writing Assistant Tools" msgstr "" -#: ../extras/ai-features.rst:45 +#: ../extras/ai-features.rst:52 msgid "" "The AI-powered writing assistant tools are designed to simplify and enhance " "your ticket response workflow while you create an article. To use such a " @@ -4785,14 +4795,14 @@ msgid "" "tools menu" msgstr "演示如何在工单视图中运行宏的屏幕录像。" -#: ../extras/ai-features.rst:55 +#: ../extras/ai-features.rst:62 msgid "" "Zammad ships default writing assistant tools. The availability depends on " "the configuration of your Zammad instance. You might even have additional " "custom tools in case your admin added them." msgstr "" -#: ../extras/ai-features.rst:59 +#: ../extras/ai-features.rst:66 msgid "" "**Expand draft into well-written section**: Uses your draft as a base and " "tries to elaborate a proper text. It tries to add a structure and to enhance " @@ -4801,25 +4811,25 @@ msgid "" "bullet points) and let the AI write the answer." msgstr "" -#: ../extras/ai-features.rst:64 +#: ../extras/ai-features.rst:71 msgid "" "**Fix spelling and grammar**: Proofreads your text and removes spelling and " "grammar mistakes." msgstr "" -#: ../extras/ai-features.rst:66 +#: ../extras/ai-features.rst:73 msgid "" "**Summarize section to about half its current size**: Shrinks your text " "while keeping the message and the tone of the text." msgstr "" -#: ../extras/ai-features.rst:68 +#: ../extras/ai-features.rst:75 msgid "" "**Rewrite complex section and make it easy to understand**: Removes " "unnecessary parts and rewrites your text in a clear and understandable way." msgstr "" -#: ../extras/ai-features.rst:71 +#: ../extras/ai-features.rst:78 msgid "" "After selecting a tool, Zammad shows a dialog where you can compare the " "original text and the AI suggestion:" @@ -4829,25 +4839,25 @@ msgstr "" msgid "Screenshots shows AI suggestion dialog" msgstr "" -#: ../extras/ai-features.rst:78 +#: ../extras/ai-features.rst:85 msgid "" "Click on the **Approve** button to accept the changes and to insert it in " "the article. After accepting the suggestion, you can still edit the text in " "the article editor." msgstr "" -#: ../extras/ai-features.rst:83 +#: ../extras/ai-features.rst:90 msgid "" "Always double-check the response. Although the feature was carefully " "developed, there may still be minor problems in individual cases due to the " "nature of neural networks." msgstr "" -#: ../extras/ai-features.rst:88 +#: ../extras/ai-features.rst:95 msgid "AI Agents" msgstr "" -#: ../extras/ai-features.rst:90 +#: ../extras/ai-features.rst:97 msgid "" "AI agents can be configured to work on certain types of routine tasks. In " "general, this feature operates behind the scenes but if configured, you may " @@ -4857,19 +4867,19 @@ msgid "" "macros>` how to use it." msgstr "" -#: ../extras/ai-features.rst:105 +#: ../extras/ai-features.rst:112 #, fuzzy msgid "Ticket history" msgstr "宏" -#: ../extras/ai-features.rst:98 +#: ../extras/ai-features.rst:105 msgid "" "If an AI agent applied changes, you can see a ticket history entry telling " "you the name of the AI agent. If you notice ongoing issues with what the AI " "agent did, inform your Zammad admin." msgstr "" -#: ../extras/ai-features.rst:102 +#: ../extras/ai-features.rst:109 msgid "Example of a history entry of an AI agent:" msgstr "" @@ -4877,11 +4887,11 @@ msgstr "" msgid "Screenshot shows AI agent ticket history entry" msgstr "" -#: ../extras/ai-features.rst:116 +#: ../extras/ai-features.rst:123 msgid "Simultaneous work detection" msgstr "" -#: ../extras/ai-features.rst:108 +#: ../extras/ai-features.rst:115 msgid "" "AI agents which are currently working on a ticket are displayed like other " "agents in the live user section in the bottom bar. This helps to avoid " @@ -4889,7 +4899,7 @@ msgid "" "avatar, wait for a moment or head over to another ticket." msgstr "" -#: ../extras/ai-features.rst:113 +#: ../extras/ai-features.rst:120 msgid "Avatar of AI agent:" msgstr "" @@ -4897,11 +4907,11 @@ msgstr "" msgid "Screenshot shows avatar of an AI agent" msgstr "" -#: ../extras/ai-features.rst:122 +#: ../extras/ai-features.rst:129 msgid "Overview indicator" msgstr "" -#: ../extras/ai-features.rst:119 +#: ../extras/ai-features.rst:126 msgid "" "A running AI agent is indicated in the status column in overviews. The " "status circle changes to a blue/pink gradient circle:"