Summary
The middleware service is experiencing a high error rate and latency due to resource exhaustion caused by high CPU and memory usage, resulting in a high number of 504 Gateway Timeout errors. This issue is likely caused by a systemic problem with resource utilization, potentially related to a memory leak or optimization opportunity.
Root Cause
The probable cause of the incident is resource exhaustion due to high CPU and memory usage, with a high confidence level. The error logs indicate consistent 504 Gateway Timeout errors, and the metrics show high CPU and memory usage across multiple log entries, suggesting a systemic issue with resource utilization.
Recommended Action
- Implement horizontal scaling to increase the number of instances and distribute the workload
- Investigate potential memory leaks or optimization opportunities to address the root cause of the issue
Priority
P1
Summary
The middleware service is experiencing a high error rate and latency due to resource exhaustion caused by high CPU and memory usage, resulting in a high number of 504 Gateway Timeout errors. This issue is likely caused by a systemic problem with resource utilization, potentially related to a memory leak or optimization opportunity.
Root Cause
The probable cause of the incident is resource exhaustion due to high CPU and memory usage, with a high confidence level. The error logs indicate consistent 504 Gateway Timeout errors, and the metrics show high CPU and memory usage across multiple log entries, suggesting a systemic issue with resource utilization.
Recommended Action
Priority
P1