diff --git a/frontend/src/__tests__/pages/ingest-csv.test.tsx b/frontend/src/__tests__/pages/ingest-csv.test.tsx
index 2df551d2a..1d3619bc3 100644
--- a/frontend/src/__tests__/pages/ingest-csv.test.tsx
+++ b/frontend/src/__tests__/pages/ingest-csv.test.tsx
@@ -278,8 +278,10 @@ describe('CSV import results on /ingest', () => {
 
       expect(await screen.findByText('API key could not be saved. Please try again.')).toBeInTheDocument();
       expect(screen.getByRole('alert')).toHaveTextContent('API key could not be saved. Please try again.');
-      expect(screen.getByText('Normalized document viewer')).toBeInTheDocument();
-      expect(screen.getByText(`Receipt: ${jobId}`)).toBeInTheDocument();
+      expect(screen.getByText('Ingestion request completed')).toBeInTheDocument();
+      // No DEMO-DOC-ID / job_id fallback: completed panel shows empty state, not a fake viewer receipt.
+      expect(screen.getByText('No normalized document is available for this ingest.')).toBeInTheDocument();
+      expect(screen.queryByText('Normalized document viewer')).not.toBeInTheDocument();
     } finally {
       vi.useRealTimers();
     }
diff --git a/frontend/src/__tests__/pages/ingest-normalized-viewer.test.tsx b/frontend/src/__tests__/pages/ingest-normalized-viewer.test.tsx
new file mode 100644
index 000000000..19d91e38e
--- /dev/null
+++ b/frontend/src/__tests__/pages/ingest-normalized-viewer.test.tsx
@@ -0,0 +1,93 @@
+import { beforeEach, describe, expect, it, vi } from 'vitest';
+import { fireEvent, render, screen } from '@testing-library/react';
+import userEvent from '@testing-library/user-event';
+import IngestPage from '@/app/ingest/page';
+
+const mocks = vi.hoisted(() => ({
+  ingestURL: vi.fn(),
+  ingestFile: vi.fn(),
+  ingestEpcisEvent: vi.fn(),
+  ingestEpcisBatch: vi.fn(),
+  ingestEpcisXml: vi.fn(),
+  validateEpcis: vi.fn(),
+  getIngestionJob: vi.fn(),
+  refresh: vi.fn(),
+  storeApiKey: vi.fn(),
+  urlData: undefined as { job_id?: string; document_id?: string } | undefined,
+}));
+
+vi.mock('@/lib/auth-context', () => ({
+  useAuth: () => ({ apiKey: 'cookie-managed', setApiKey: mocks.storeApiKey }), // pragma: allowlist secret
+}));
+vi.mock('@/hooks/use-api', () => ({
+  useIngestURL: () => ({ mutateAsync: mocks.ingestURL, data: mocks.urlData, reset: vi.fn(), isPending: false, isError: false }),
+  useIngestFile: () => ({ mutateAsync: mocks.ingestFile, reset: vi.fn(), isPending: false, isError: false }),
+  useIngestEpcisEvent: () => ({ mutateAsync: mocks.ingestEpcisEvent, reset: vi.fn(), isPending: false }),
+  useIngestEpcisBatch: () => ({ mutateAsync: mocks.ingestEpcisBatch, reset: vi.fn(), isPending: false }),
+  useIngestEpcisXml: () => ({ mutateAsync: mocks.ingestEpcisXml, reset: vi.fn(), isPending: false }),
+  useValidateEpcisEvent: () => ({ mutateAsync: mocks.validateEpcis, reset: vi.fn(), isPending: false }),
+}));
+vi.mock('@/lib/api-client', () => ({
+  apiClient: { getIngestionJob: mocks.getIngestionJob },
+}));
+vi.mock('@/hooks/use-dashboard-refresh', () => ({
+  notifyDashboardRefresh: mocks.refresh,
+}));
+vi.mock('@/app/ingest/NormalizedDocumentViewer', () => ({
+  NormalizedDocumentViewer: ({ documentId }: { documentId: string }) => (
+    <div data-testid="normalized-viewer">{documentId}</div>
+  ),
+}));
+
+const EMPTY_STATE = 'No normalized document is available for this ingest.';
+
+function mockCompletedUrlIngest(response: { job_id: string; document_id?: string }) {
+  mocks.ingestURL.mockImplementation(async () => {
+    mocks.urlData = response;
+    return response;
+  });
+  mocks.getIngestionJob.mockResolvedValue({ status: 'completed' });
+}
+
+async function submitUrlIngest() {
+  render(<IngestPage />);
+  fireEvent.change(screen.getByPlaceholderText(/https:\/\//i), {
+    target: { value: `https://example.org/document-${crypto.randomUUID()}.pdf` },
+  });
+  await userEvent.click(screen.getByRole('button', { name: /^ingest document$/i }));
+  // The page polls the job every 2s; the mocked poll resolves completed.
+  expect(await screen.findByText('Ingestion request completed', {}, { timeout: 5000 })).toBeInTheDocument();
+}
+
+describe('completed URL ingest on /ingest', () => {
+  beforeEach(() => {
+    vi.clearAllMocks();
+    mocks.urlData = undefined;
+    mocks.storeApiKey.mockResolvedValue(undefined);
+  });
+
+  it('shows an empty state and no viewer when document_id is absent', async () => {
+    mockCompletedUrlIngest({ job_id: crypto.randomUUID() });
+    await submitUrlIngest();
+
+    expect(screen.getByText(EMPTY_STATE)).toBeInTheDocument();
+    expect(screen.queryByTestId('normalized-viewer')).not.toBeInTheDocument();
+  });
+
+  it('shows an empty state and no viewer when document_id is an empty string', async () => {
+    mockCompletedUrlIngest({ job_id: crypto.randomUUID(), document_id: '' });
+    await submitUrlIngest();
+
+    expect(screen.getByText(EMPTY_STATE)).toBeInTheDocument();
+    expect(screen.queryByTestId('normalized-viewer')).not.toBeInTheDocument();
+  });
+
+  it('passes the real document id to the viewer when present', async () => {
+    const documentId = crypto.randomUUID();
+    mockCompletedUrlIngest({ job_id: crypto.randomUUID(), document_id: documentId });
+    await submitUrlIngest();
+
+    expect(screen.queryByText(EMPTY_STATE)).not.toBeInTheDocument();
+    expect(screen.getByTestId('normalized-viewer')).toHaveTextContent(documentId);
+  });
+});
diff --git a/frontend/src/app/ingest/page.tsx b/frontend/src/app/ingest/page.tsx
index 25e4b520c..d381cdf23 100644
--- a/frontend/src/app/ingest/page.tsx
+++ b/frontend/src/app/ingest/page.tsx
@@ -565,6 +565,9 @@ export default function IngestPage() {
       ? 'success'
       : 'warning'
     : 'neutral';
+  // No fallback id: without a real document_id the completed panel shows an
+  // empty state instead of the viewer.
+  const completedDocumentId = ingestMutation.data?.document_id;
   const activeSaveError = activeTab === 'file' ? csvError : activeTab === 'epcis' ? epcisError : urlError;
 
   return (
@@ -1071,9 +1074,13 @@ export default function IngestPage() {
                     </Callout>
                   )}
 
-                  <NormalizedDocumentViewer
-                    documentId={ingestMutation.data?.document_id || ingestMutation.data?.doc_id || ingestMutation.data?.job_id || 'DEMO-DOC-ID'}
-                  />
+                  {typeof completedDocumentId === 'string' && completedDocumentId.length > 0 ? (
+                    <NormalizedDocumentViewer documentId={completedDocumentId} />
+                  ) : (
+                    <p className="text-small text-re-text-tertiary">
+                      No normalized document is available for this ingest.
+                    </p>
+                  )}
                 </CardContent>
               </Card>
             )}