Dear LinShare Support Team,
I have followed the below link for installation
https://github.com/linagora/linshare/blob/master/documentation/EN/installation/linshare-install-debian.md
We are experiencing a critical authentication failure with our $\text{LDAP}$ User Provider using LinShare version 6.5.0 and Active Directory.
The core problem is that user authentication fails with "Invalid credentials" in the LinShare $\text{GUI}$, even though we have proven the credentials work.
- Environment Details
• LinShare Version: 6.5.0
• LDAP Server: Active Directory
• Login Format: User Principal Name ($\text{UPN}$) (e.g., test@abc.com)
• Issue: Authentication fails due to incorrect $\text{LDAP}$ bind format.
- Confirmed Findings (Troubleshooting)
We have isolated the issue to the final $\text{LDAP}$ bind step:
• Filter/Search: The authentication filter is correct and successfully finds the user (e.g., test@abc.com is found and group membership is confirmed).
• Credentials: Direct $\text{LDAP}$ testing confirms the password works when binding with the $\text{UPN}$:
$$\text{ldapsearch -D "test@abc.com" -W ...} \quad \rightarrow \quad \text{SUCCESS}$$
• Configuration Missing: We have determined that the required configuration property to set the $\text{LDAP}$ bind identity to the $\text{UPN}$ (%userPrincipalName%) is missing from the $\text{GUI}$ and the standard database tables:
o The security_principal column is absent from the user_provider table.
o The "User Bind Pattern" field is absent from the $\text{GUI}$ for the $\text{LDAP}$ Connection and User Provider.
- Request for Assistance
Since the $\text{GUI}$ and database do not expose the setting, we believe the bind identity is hardcoded to the user's $\text{Distinguished Name (DN)}$, which $\text{AD}$ rejects for direct $\text{UPN}$ logins.
Could you please provide the exact file name and property key for setting the $\text{LDAP}$ user bind principal to $\text{userPrincipalName}$ in LinShare version 6.5.0?
• Example property needed: ldap.authentication.attribute=userPrincipalName or similar.
Also there is no option to test the LDAP Connectivity from the GUI.
Thank you for your prompt assistance in resolving this critical $\text{AD}$ compatibility issue.
Note: also there is not option for create internal user we have manage user but no button for create user internal user

Dear LinShare Support Team,
I have followed the below link for installation
https://github.com/linagora/linshare/blob/master/documentation/EN/installation/linshare-install-debian.md
We are experiencing a critical authentication failure with our$\text{LDAP}$ User Provider using LinShare version 6.5.0 and Active Directory.$\text{GUI}$ , even though we have proven the credentials work.
The core problem is that user authentication fails with "Invalid credentials" in the LinShare
• LinShare Version: 6.5.0
• LDAP Server: Active Directory
• Login Format: User Principal Name (
• Issue: Authentication fails due to incorrect
We have isolated the issue to the final
• Filter/Search: The authentication filter is correct and successfully finds the user (e.g., test@abc.com is found and group membership is confirmed).
• Credentials: Direct
$$\text{ldapsearch -D "test@abc.com" -W ...} \quad \rightarrow \quad \text{SUCCESS}$$
• Configuration Missing: We have determined that the required configuration property to set the
o The security_principal column is absent from the user_provider table.
o The "User Bind Pattern" field is absent from the
Since the
Could you please provide the exact file name and property key for setting the
• Example property needed: ldap.authentication.attribute=userPrincipalName or similar.
Also there is no option to test the LDAP Connectivity from the GUI.
Thank you for your prompt assistance in resolving this critical$\text{AD}$ compatibility issue.
Note: also there is not option for create internal user we have manage user but no button for create user internal user