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Crash after updating the nvidia drivers #517

@AndreaRossetto

Description

@AndreaRossetto

Description

After upgrading Nvidia drivers to the last version 595.71 on windows Isaac sim is not able to run, I get Gui error and the program close

Isaac Sim version

5.1.0

Operating System (OS)

Windows 11

GPU Name

RTX5070

GPU Driver and CUDA versions

595.71

Logs

[Warning] [carb.crashreporter-breakpad.plugin] [crash] A crash has occurred. If a debugger should be attached, please set the '/crashreporter/debuggerAttachTimeoutMs' setting to a timeout in milliseconds. This can be used to allow the crash reporter to wait for up to that long for a debugger to attach before processing or sending the crash report.
2026-03-03T11:36:24Z [84ms] [Warning] [carb.crashreporter-breakpad.plugin] Launched process 'py-spy.exe' as PID 30536
2026-03-03T11:36:25Z [1,041ms] [Error] [carb.crashreporter-breakpad.plugin] 'py-spy.exe' exited with code 1

2026-03-03T11:36:25Z [1,078ms] [Warning] [carb.crashreporter-breakpad.plugin] Launched process 'crashreport.gui.exe' as PID 23964

Additional information

[crash] Crash detected in pid 38684 thread 12440
[crash] Note: some long metadata and file name values below may be truncated. The
[crash] full values of each piece of metadata and each full file name can still
[crash] be found in the file 'C:/Users/andre/AppData/Local/ov/data/Kit/Isaac-Sim Full/5.1\93988d6e-1da8-42d6-aaf4-ea020e6ef047.dmp.toml'.
[crash] This file can be found in either the crash report's '.dmp.zip' file or
[crash] in the same directory as the crash report file(s):
[crash] 'C:/Users/andre/AppData/Local/ov/data/Kit/Isaac-Sim Full/5.1'.
[crash]
[crash] Crash metadata:
[crash] BuildGitlabJobID = '209507878'
[crash] CarbSdkVersion = '206.6+release.9587.07f17b1b.gl'
[crash] CrashTime = 'Tue Mar 3 11:36:25 2026 GMT'
[crash] DriverShaderCacheWrapper = 'disabled'
[crash] DumpId = '93988d6e-1da8-42d6-aaf4-ea020e6ef047'
[crash] LastUploadStatus = '404'
[crash] ProductName = 'OmniverseKit'
[crash] PythonTracebackStatus = ''py-spy.exe' exited with code 1'
[crash] RetryCount = '0'
[crash] StartupTime = '1772537749'
[crash] UploadSuccessful = '0'
[crash] UptimeSeconds = '36'
[crash] UserStory = ''
[crash] UserStoryStatus = ''crashreport.gui.exe' completed successfully'
[crash] Version = '107.3.3+production.229672.69cbf6ad.gl'
[crash] aftermath_enabled = '1'
[crash] aftermath_flags = '3'
[crash] aftermath_status = 'auto-enabled'
[crash] aftermath_version = '2024.1'
[crash] appName = 'Isaac-Sim Full'
[crash] appState = 'started'
[crash] appVersion = '5.1.0'
[crash] autoloadExts = ''
[crash] buildBranch = 'production'
[crash] buildCi = 'gl'
[crash] buildConfig = 'release'
[crash] buildGitlabJobName = 'kit-build-release-windows-x86_64'
[crash] buildGitlabJobStage = 'kit-build'
[crash] buildGitlabPipelineID = '34875094'
[crash] buildHash = '69cbf6ad'
[crash] buildMajor = '107'
[crash] buildMinor = '3'
[crash] buildNumber = '229672'
[crash] buildPatch = '3'
[crash] buildVersion = '107.3.3'
[crash] carboniteFrameworkVersion = '206.6+release.9587.07f17b1b.gl'
[crash] carboniteSdkVersion = '206.6+release.9587.07f17b1b.gl'
[crash] commandLine = '"C:\Users<username>\Downloads\isaac-sim-standalone-5.1.0\kit\kit.exe" "C:\Users<username>\Downloads\isaac-sim-standalone-5.1.0\apps/isaacsim.exp.full.kit" --/isaac/startup/ros_bridge_extension= --/rtx/ecoMode/enabled=True'
[crash] cpuCoreLimited = '-1'
[crash] cpuId = 'AMD64 Family 26 Model 96 Stepping 0'
[crash] cpuLogicalCoresBareMetal = '16'
[crash] cpuName = 'AMD Ryzen AI 7 350 w/ Radeon 860M '
[crash] cpuPhysicalCoresBareMetal = '8'
[crash] cpuUsageQuota = '-1.000000'
[crash] cpuVendor = 'AuthenticAMD'
[crash] desktopOrigin = '(0, 0)'
[crash] desktopSize = '3840x2160'
[crash] displayCount = '1'
[crash] displayRes_0 = '3840x2160x32bit@60Hz'
[crash] environmentName = 'Individual'
[crash] externalBuild = '1'
[crash] gpuDriver_0 = '595.71'
[crash] gpuDriver_1 = '0x80014b'
[crash] gpuVRAM_0 = '12524191744'
[crash] gpuVRAM_1 = '536870912'
[crash] gpu_0 = 'NVIDIA GeForce RTX 5070 Ti Laptop GPU'
[crash] gpu_1 = 'AMD Radeon(TM) 860M Graphics'
[crash] kitRendererDriverVersion = '595.71'
[crash] lastCommand = 'SetLightingMenuModeCommand(lighting_mode=,usd_context_name=)'
[crash] lastCommands = 'SetLightingMenuModeCommand(lighting_mode=,usd_context_name=)'
[crash] lib_isaacSim_buildBranch = 'release'
[crash] lib_isaacSim_buildDate = 'Fri Oct 17 03:55:10 2025 +0000'
[crash] lib_isaacSim_buildHash = '9c81211'
[crash] lib_isaacSim_buildRepo = 'https://gitlab-master.nvidia.com/omniverse/isaac/omni_isaac_sim.git'
[crash] lib_isaacSim_buildVersion = '5.1.0-rc.19'
[crash] lib_physx_buildBranch = 'HEAD'
[crash] lib_physx_buildDate = 'Oct-03-2025'
[crash] lib_physx_buildHash = '3a61992'
[crash] lib_physx_buildRepo = 'gitlab-master.nvidia.com/omniverse/physics'
[crash] lib_physx_buildVersion = '107.3.26'
[crash] memoryStats = '(avail/total) RAM: 8.46096/31.119GB, Swap: 21.8802/53.119GB, VM: 130936/131072GB'
[crash] nvidia-smi = '
==============NVSMI LOG==============

Timestamp : Tue Mar 3 12:35:50 2026
Driver Version : 595.71
CUDA Version : 13.2

Attached GPUs : 1
GPU 00000000:64:00.0
Product Name : NVIDIA GeForce RTX 5070 Ti Laptop GPU
Product Brand : GeForce
Product Architecture : Blackwell
Display Mode : Requested functionality has been deprecated
Display Attached : Yes
Display Active : Enabled
Persistence Mode : N/A
Addressing Mode : N/A
MIG Mode
Current : N/A
Pending : N/A
Accounting Mode : Disabled
Accounting Mode Buffer Size : 4000
Driver Model
Current : WDDM
Pending : WDDM
Serial Number : 0
GPU UUID : GPU-b31366c8-64a9-142a-5186-578d46d5f660
GPU PDI : 0x10f6ec7f50a8b5bb
Minor Number : N/A
VBIOS Version : 98.05.31.00.3e
MultiGPU Board : No
Board ID : 0x6400
Board Part Number : N/A
GPU Part Number : 2F18-750-A1
FRU Part Number : N/A
Platform Info
...'
[crash] osDistro = '25H2'
[crash] osName = 'Windows 11 Home'
[crash] osVersion = '10.00.26200'
[crash] portableMode = '0'
[crash] primaryDisplayRes = '3840x2160x32bit@60Hz'
[crash] runEnvironment = 'Individual'
[crash] runningInContainer = '0'
[crash] shaderdb_debugSymbols = '0'
[crash] shaderdb_dumpIncludeOverrides = '0'
[crash] shaderdb_dumpIntermediates = '0'
[crash] shaderdb_obfuscateCode = '1'
[crash] shaderdb_optimizationLevel = '1'

[crash] systemInfo = '
Driver Version: 595.71
=============================================================================================
GPU
---------------------------------------------------------------------------------------------
0
---------------------------------------------------------------------------------------------
1
=============================================================================================
OS: Windows 11 Home, Version: 10.0 (25H2), Build: 26200, Kernel: 10.0.26100.7824
Processor: AMD Ryzen AI 7 350 w/ Radeon 860M
Cores: 8
---------------------------------------------------------------------------------------------
Total Memory (MB): 31865
Total Page/Swap (MB): 54393
---------------------------------------------------------------------------------------------
'
[crash] telemetrySessionId = '16421659640207998251'
[crash] terminatedByAbort = '0'
[crash] totalRamBareMetalMB = '31865'
[crash] totalRamLimitedMB = '31865'
[crash] totalSwapBareMetalMB = '54393'
[crash] totalSwapLimitedMB = '54393'
[crash] userId = 'default'
[crash] workingDirectory = 'C:\Users<username>\Downloads\isaac-sim-standalone-5.1.0'
[crash]
[crash] Crash files:
[crash] metadataFile = 'C:/Users/andre/AppData/Local/ov/data/Kit/Isaac-Sim Full/5.1\93988d6e-1da8-42d6-aaf4-ea020e6ef047.dmp.toml'
[crash] upload_file_minidump = 'C:/Users/andre/AppData/Local/ov/data/Kit/Isaac-Sim Full/5.1\93988d6e-1da8-42d6-aaf4-ea020e6ef047.dmp'
[crash] upload_file_traceback = 'C:/Users/andre/AppData/Local/ov/data/Kit/Isaac-Sim Full/5.1/93988d6e-1da8-42d6-aaf4-ea020e6ef047.py.txt'
[crash]
[crash] Thread 12440 backtrace follows:
000: rtx.scenedb.plugin.dll!carbOnPluginStartup+0x252db
001: rtx.scenedb.plugin.dll!carbOnPluginStartup+0x25a70
002: rtx.scenedb.plugin.dll!carbOnPluginStartup+0x24d74
003: rtx.scenedb.plugin.dll!carbOnPluginStartup+0x12f91
004: rtx.scenedb.plugin.dll!carbOnPluginStartup+0x3e8a0
005: rtx.scenedb.plugin.dll!carbOnPluginShutdown+0x93f63
006: carb.scenerenderer-rtx.plugin.dll!carbOnPluginShutdown+0x9e858
007: carb.scenerenderer-rtx.plugin.dll!carbOnPluginShutdown+0x9c2ca
008: carb.scenerenderer-rtx.plugin.dll!carbOnPluginShutdown+0xc03c2
009: omni.hydra.rtx.plugin.dll!+0x553c
010: omni.usd.dll!omni::usd::UsdManager::getFoundationPlugins+0xe89
011: omni.usd.dll!gpu::realm::TypeSerializeromni::usd::hydra::HydraEngineCreationConfig,void::write+0x7553
012: omni.usd.dll!gpu::realm::TypeSerializeromni::usd::hydra::HydraEngineCreationConfig,void::write+0x731e
013: carb.tasking.plugin.dll!+0x2356b
014: carb.tasking.plugin.dll!+0x18b97
015: carb.tasking.plugin.dll!+0x18bb9
016: KERNELBASE.dll!SetSecurityDescriptorControl+0x90
017: ntdll.dll!RtlUserFiberStart+0x19

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