diff --git a/nephthys/transcripts/transcripts/stardance.py b/nephthys/transcripts/transcripts/stardance.py index 370bc16..12d0ab3 100644 --- a/nephthys/transcripts/transcripts/stardance.py +++ b/nephthys/transcripts/transcripts/stardance.py @@ -11,29 +11,35 @@ class Stardance(Transcript): ticket_channel: str = "C0B2KKWCMRN" # #stardance-tickets team_channel: str = "C0B1K0L1327" # #stardance-support-scouts - # faq_link: str = "https://hackclub.slack.com/docs/T0266FRGM/F09NKF58FL5" + faq_link: str = "https://hackclub.enterprise.slack.com/docs/T0266FRGM/F0B75EET78W" identity_help_channel: str = "C092833JXKK" # #identity-help first_ticket_create: str = """ :rac_info: Hey (user), welcome to the Stardance Challenge support channel! Someone from the community will be here to help you out soon. +If you haven't already, have a read through <{faq_link}|*the FAQ*> – it will likely contain the answer you're looking for! + _Please press "mark as resolved" once your question has been answered_ """ ticket_create: str = """ :rac_info: Hi (user), welcome back to the Stardance support channel! Someone should be here to help you out soon. + +As a reminder, you can take a look at <{faq_link}|*the FAQ*> while you wait – it might contain the answer to your question! """ ticket_resolve: str = f""" This thread has been marked as resolved by <@{{user_id}}>! -• If you have another question, send another message in <#{help_channel}> and someone will help you out! (Not me though - I'm just a silly raccoon) -• If this thread was resolved by mistake, just hit "Reopen" below! +More questions? Send another message in <#{help_channel}> and we'll be there to help too! """ - # faq_macro: str = f""" - # Hi (user), this question is already answered in our FAQ! Here's the link again: <{faq_link}|*Flavortown FAQ*>. + faq_macro: str = f""" +Hi (user), this question is already answered in our FAQ! + +Here's the link again: <{faq_link}|*Flavortown FAQ*>. + +_I've marked this question as resolved, so please start a new thread if you need more help_ + """ - # _I've marked this question as resolved, so please start a new thread if you need more help_ - # """ identity_macro: str = f""" Hi (user), please could you ask questions about identity verification in <#{identity_help_channel}>? :rac_cute: