Status:
- {renderStatusTag(aiHeader?.status || ticket.status)}
+ {renderStatusTag(ticket.status)}
Owner: {ownerName}
Platform: {aiHeader?.platform || ticket.event_platform || '-'}
@@ -1397,7 +1427,17 @@ export default function SlaTicketDetailView(props: Props) {
- {summaryText}
+
+ {summaryText}
+
+ {rawSummaryText ? (
+
+ Raw AI response
+
+ {rawSummaryText}
+
+
+ ) : null}
@@ -1666,7 +1706,7 @@ export default function SlaTicketDetailView(props: Props) {
);
})
) : (
- No suggested tasks
+ No AI-suggested tasks
)}