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Update get_troubleshooting_tips.md #2993

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6 changes: 5 additions & 1 deletion docs/getting_started/get_troubleshooting_tips.md
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Expand Up @@ -26,5 +26,9 @@ If the problem persists, collect and send the network logs to us so we can inves
6. Find the sekoiaNetlog file in the Downloads folder on your computer
7. Send us a message with the file attached

**Step 3: Create and send a HAR archive**

Generate a HAR (HTTP Archive) file to capture all network activity in your browser. This gives us a detailed trace of requests and responses to further investigate the issue.
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@mathieuguarino-ctrl mathieuguarino-ctrl May 19, 2026

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@alexane-bougeardbebin-sekoia ici, nouveau step


!!! note
If you don't use Chrome as your browser, send us a message and we'll help you resolve the issue.
If you don't use Chrome as your browser, send us a message and we'll help you resolve the issue.