From b0e0bd17fcc76d7e5a5bfce0dd958eda9e154248 Mon Sep 17 00:00:00 2001 From: mathieuguarino-ctrl Date: Mon, 18 May 2026 15:12:32 +0200 Subject: [PATCH] Update get_troubleshooting_tips.md --- docs/getting_started/get_troubleshooting_tips.md | 6 +++++- 1 file changed, 5 insertions(+), 1 deletion(-) diff --git a/docs/getting_started/get_troubleshooting_tips.md b/docs/getting_started/get_troubleshooting_tips.md index 9685027bfb..3baad17b3f 100644 --- a/docs/getting_started/get_troubleshooting_tips.md +++ b/docs/getting_started/get_troubleshooting_tips.md @@ -26,5 +26,9 @@ If the problem persists, collect and send the network logs to us so we can inves 6. Find the sekoiaNetlog file in the Downloads folder on your computer 7. Send us a message with the file attached +**Step 3: Create and send a HAR archive** + +Generate a HAR (HTTP Archive) file to capture all network activity in your browser. This gives us a detailed trace of requests and responses to further investigate the issue. + !!! note - If you don't use Chrome as your browser, send us a message and we'll help you resolve the issue. \ No newline at end of file + If you don't use Chrome as your browser, send us a message and we'll help you resolve the issue.