diff --git a/README.md b/README.md
index e7fa94f..db5e838 100644
--- a/README.md
+++ b/README.md
@@ -1,12 +1,14 @@
## Index
-### Rules and punishments
-* [Rules and punishments](rules-and-punishments/rules-and-punishments)
+### Player policies
+* [Rules and punishments](rules-and-punishments/rules-and-punishments.md)
+* [Player feedback](rules-and-punishments/player-feedback.md)
### Staff policies
-* [Trusted appointment process](staff-policies/trusted-appointment-process)
-* [Staff appointment process](staff-policies/staff-appointment-process)
-* [Admin appointment process](staff-policies/admin-appointment-process)
-* [Staff inactivity policy](staff-policies/staff-inactivity-policy)
+* [Trusted appointment process](staff-policies/trusted-appointment-process.md)
+* [Staff appointment process](staff-policies/staff-appointment-process.md)
+* [Admin appointment process](staff-policies/admin-appointment-process.md)
+* [Staff Deputies](staff-policies/deputies.md)
+* [Staff Guidelines](staff-policies/staff-guidelines.md)
### Other
-* [Spawn Town terms of reference](other/spawn-town-tor)
+* [Spawn Town Values and Regulations](other/spawn-town-vr.md)
diff --git a/other/spawn-town-tor.md b/other/spawn-town-tor.md
deleted file mode 100644
index 8e843ec..0000000
--- a/other/spawn-town-tor.md
+++ /dev/null
@@ -1,45 +0,0 @@
-# Spawn Town terms of reference
-
-## Spawn Town Principles
-
-1\. Spawn Town should:
-* be free and easy to use
-* provide equal opportunities for all players
-* provide a service to the community
-* be easily navigable
-* provide a good first impression.
-
-## Spawn Town Committee
-
-### Purpose
-2\. The Spawn Town Committee is responsible for upholding the principles of Spawn Town.
-
-### Structure
-3\. The Committee consists of a small number of dedicated players chosen by Staff.
-
-4\. The Committee members should be representative of the users of Spawn Town.
-
-5\. The Committee members should be no higher than the rank of Trusted.
-
-### Powers
-
-
-6\. The Committee has the power to set and enforce the following in order to uphold the principles of Spawn Town:
-* Restrictions on where players are allowed to build.
-* Area-specific restrictions on the purpose of builds (e.g. shops only).
-* Periods of inactivity beyond which a build may be removed.
-* Build height restrictions.
-* Restrictions on which items shops are allowed to sell.
-* Restrictions on the price at which shops are allowed to sell items.
-
-7\. The Committee can also make determinations outside of the rules listed in 6 with Staff consent.
-
-8\. In cases where existing builds conflict with a new Committee determination, the determination should give the players a reasonable amount of time to comply or grant them an exception.
-
-9\. All Committee decisions require either:
-
- a) the unanimous consent of all committee members; or
-
- b) the consent of at least two committee members, no dissenting views within 24 hours, and staff approval.
-
-10\. Staff have the power to veto a Committee decision if they do not believe it is consistent with the principles of Spawn Town.
diff --git a/other/spawn-town-vr.md b/other/spawn-town-vr.md
new file mode 100644
index 0000000..5ec4300
--- /dev/null
+++ b/other/spawn-town-vr.md
@@ -0,0 +1,77 @@
+# Spawn Town Values, Outline, and Regulations
+
+## Spawn Town Values
+
+1\. Spawn Town should:
+* be free and easy to use
+* provide equal opportunities for all players
+* provide a service to the community
+* be easily navigable
+* provide a good first impression.
+
+## Spawn Town Committee
+
+### Outline
+2\. The Spawn Town Committee is a group of staff members who have taken on the duty of maintaining and creating new Spawn Town standards.
+
+3\. The Committee consists of all staff members, however is an optional duty and consists of mostly trusted members.
+
+### Powers
+
+4\. The Committee has the power to set and enforce the following in order to uphold the principles of Spawn Town:
+* Restrictions on where players are allowed to build.
+* Area-specific restrictions on the purpose of builds (e.g. shops only).
+* Periods of inactivity beyond which a build may be removed.
+* Build height restrictions.
+* Restrictions on which items shops are allowed to sell.
+* Restrictions on the price at which shops are allowed to sell items.
+
+5\. The Committee can also make determinations outside of the rules listed in 6 with Admin consent
+
+6\. In cases where existing builds conflict with a new Committee determination, the determination should give the players a reasonable amount of time to comply or grant them an exception.
+
+7\. All new Committee regulations and interpretations require either:
+
+ a) the unanimous consent of all active Committee members; or
+
+ b) the consent of at least two committee members and no objections within 24 hours.
+
+8\. Members of the Committee are allowed to repeal a regulation or decision with a 6 or more member backing, and no more than 4 opposing. This ratio can be adjusted based on activity.
+
+9\. It is thought that when a new map comes to Froobworld, the Committee is to reevaluate its purpose and adjust/restructure as is needed.
+
+## Spawn Town Regulations
+
+1\. The first 2 rows are reserved for shops. Any non-shop builds must be made outside the first 2 rows. Non-shop builds within the first 2 rows will be removed by the spawn committee after a 2 weeks notice.
+
+2\. Do not build outside your plot border. Any blocks outside borders will be removed without notice. Furthermore, do not change the plot border except for reasonable doorways.
+
+3\. Shops must comply with lag restrictions. Shops that do not comply will be removed. Restrictions per plot are:
+
+ - 0 powered beacons
+
+ - 2 glow signs
+
+ - 6 banners
+
+ - 15 item frames
+
+ - No chests (barrels only)
+
+4\. Stay within build height limits. Shops that go outside the set limits will be removed by the spawn committee after a 2 week notice. The first row of plots is allowed 25 blocks, and each subsequent row is allowed +10 more as distance from spawn increases. There are no limits to how low you can go!
+
+5\. Inactive shops will be removed by the spawn committee. If a shop has been inactive for 2 weeks, the owner will get a 2 weeks notice via the in-game mail system. If there's no signs of activity after those 2 weeks, the shop will be removed.
+
+6\. Shops must be built within 2 weeks of claiming the plot. If a shop is not built by that time, the claim will be removed and the plot will be reset for the next person.
+
+7\. Prices cannot go under the set minimum prices. Shops that do go under these prices will be closed by the spawn committee until the owner fixes their prices. These prices can be found here: [Minimum-Prices](https://froobworld.com/wiki/Minimum_prices)
+
+8\. Only one shop per person/organization is allowed. This means you can't profit from or help with the upkeep of multiple shops. Organizations can't claim multiple plots as one for each member if they will actively help with the upkeep of the shops.
+
+9\. Use common sense when interpreting these rules. Any loopholes will not be appreciated and will cause a reaction from the spawn committee.
+
+10\. For every broken rule/removed shop, a player has 1 more chance, where they must rebuild one plot-row back. If rules are broken again, they will not be allowed to have a shop in Spawn Town.
+
+11\. All shops must have a clear sign displaying who owns the shop.
+
+If you have questions, please ask us in our [Discord](https://discord.gg/Zg3U2yErSe) server!
diff --git a/rules-and-punishments/player-feedback.md b/rules-and-punishments/player-feedback.md
new file mode 100644
index 0000000..68819ee
--- /dev/null
+++ b/rules-and-punishments/player-feedback.md
@@ -0,0 +1,13 @@
+# Player Feedback
+
+In order to promote transparency between staff and players, it is encouraged that players use our [Player Contact Form](https://docs.google.com/forms/d/e/1FAIpQLScwLHIxw4l0wYWD70ZZ2zC_o56QElSNO-dqsfbhCyTcgupvEw/viewform) to submit suggestions, concerns and criticism.
+
+When carrying out review of your suggestions, concerns and criticisms, the following will happen:
+
++ Your message will be sent directly to the admin team, where it will be reviewed quickly.
+
++ After review, we will evalute your message and make corrections as needed to our structure and system.
+
++ Once changes are made, you will recieve a response via email (which you provide on the form).
+
+Thank you to those who use the feedback system, each message is greatly appreciated.
diff --git a/rules-and-punishments/rules-and-punishments.md b/rules-and-punishments/rules-and-punishments.md
index 4d40512..eebefbc 100644
--- a/rules-and-punishments/rules-and-punishments.md
+++ b/rules-and-punishments/rules-and-punishments.md
@@ -6,98 +6,86 @@
2\. As a general rule, staff members should be lenient. In most cases, a private warning sufficient in the first instance.
-## Repeat offences
-
-3\. When a player has repeatedly and consistently gone against the rules, subsequent offences should no longer be considered as minor.
-
-## Griefing
+## Punishment Guide
+
+_3\. This is a general staff guide, issue punishments at **your discretion**_
+
+
+
+ | Punishment Type |
+ Action (sequentially, with discretion) |
+
+
+ | Minor 🟢 |
+ <1 day mute/jail, <3 day mute/join, <5 day mute/jail, moves to a moderate 🟠punishment, procede likewise |
+
+
+ | Moderate 🟠|
+ <5 day mute/jail, 7 day mute/jail, <2 week temporary ban, moves to a major 🔴 punishment, procede likewise |
+
+
+ | Major 🔴 |
+ <2 week temporary ban, < 1 month temporary ban, permanent ban, moves to a major 🟣 punishment, procede likewise |
+
+
+ | Severe 🟣 |
+ permanent ban, exile (contact an admin) |
+
+
+
+
+## Griefing
4\. It is against the rules to grief another player. This includes, but is not limited to, knowingly:
-* causing damage to someone else's property
-* hampering someone else's enjoyment of the game
-* limiting someone else's progress through the game
-* killing someone else's animals without their permission
-* intentionally and purposely causing the server to lag
-* trolling.
-
-5\. Griefing can be punished by a temporary or permanent ban.
-
-6\. In cases where the griefing is minor in the opinion of the staff member, a private warning is sufficient.
-
-7\. In cases where the griefing is major in the opinion of the staff member and the staff member believes the player has no intention to follow the server's rules in the future, a permanent ban should be issued.
+* causing damage to someone else's property 🔴
+* hampering someone else's enjoyment of the game 🟣
+* limiting someone else's progress through the game 🔴
+* killing someone else's animals without their permission 🟣
+* intentionally and purposely causing the server to lag 🟣
+* trolling. 🔴
-8\. A one to two week temporary ban is sufficient in most other cases. The staff member has discretion if they believe a shorter or longer ban is appropriate.
## Stealing, luring and scamming
9\. It is against the rules to steal from, lure or scam another player. This includes, but is not limited to:
-* taking items from someone else's chests
-* taking someone's items after they die
-* having someone teleport to you in the hope they lose their items
-* purposely giving someone a bad deal by withholding information (e.g. selling a mending book with curse of binding).
+* taking items from someone else's chests ðŸŸ
+* taking someone's items after they die ðŸŸ
+* having someone teleport to you in the hope they lose their items 🔴
+* purposely giving someone a bad deal by withholding information (e.g. selling a mending book with curse of binding). ðŸŸ
-10\. Stealing, luring and theft can be punished by a temporary or permanent ban.
-
-11\. In cases where the offence is minor in the opinion of the staff member, or the player and the victim are able to reconcile, a private warning is sufficient.
-
-12\. In cases where the offence is major in the opinion of the staff member and the staff member believes the player has no intention to follow the server's rules in the future, a permanent ban should be issued.
-
-13\. A one to two week temporary ban is sufficient in most other cases. The staff member has discretion if they believe a shorter or longer ban is appropriate.
## Cheats and exploits
14\. It is against the rules to use cheats or exploit glitches and game design flaws. This includes, but is not limited to:
-* duping
-* x-ray mods, texture packs or glitches
-* mods and texture packs that significantly reduce lava fog (for finding ores)
-* auto-mining/auto-building mods
-* any mod that provides a significant advantage over other players.
+* duping 🟣
+* x-ray mods, texture packs or glitches ðŸŸ
+* mods and texture packs that significantly reduce lava fog (for finding ores) ðŸŸ
+* auto-mining/auto-building mods 🔴
+* any mod that provides a significant advantage over other players. **_staff discretion_**
-15\. For the purpose of this section, and despite 14, the following are not cheats or exploits:
+14.5\. For the purpose of this section, and despite 14, the following are not cheats or exploits:
* accessing and using the nether ceiling
* minimap mods
* autoclickers.
-16\. Cheating and exploiting can be punished by a temporary or permanent ban.
-
-17\. In cases where the offence is minor in the opinion of the staff member, a private warning is sufficient.
-
-18\. In cases where the offence is major in the opinion of the staff member and the staff member believes the player has no intention to follow the server's rules in the future, a permanent ban should be issued.
-
-19\. A one to two week temporary ban is sufficient in most other cases. The staff member has discretion if they believe a shorter or longer ban is appropriate.
## Disrespectful behaviour
20\. It is against the rules to be disrespectful towards other people. This includes, but is not limited to:
-* making derogatory remarks about a person or group of persons based on their personal beliefs or attributes.
-
-21\. Disrespectful behaviour can be punished by a mute or permanent ban.
-
-22\. In cases where the offence is minor in the opinion of the staff member, a private warning is sufficient.
-23\. In the case where the offence is major in the opinion of the staff member and the staff member believes the player has no intention to follow the server's rules in the future, a permanent ban should be issued.
+* making derogatory remarks about a person or group of persons based on their personal beliefs or attributes. 🔴
+* general distruption or rudeness 🟢
-24\. A one to two day mute is sufficient in most other cases. The staff member has discretion if they believe a shorter or longer mute is appropriate.
## Profanity
-25\. It is against the rules to use profanity on the server, whether that be in chat, on signs, in books, in item names, or any other medium.
+25\. It is against the rules to use profanity on the server, whether that be in chat, on signs, in books, in item names, or any other medium. 🟢
-26\. Use of profanity can be punished by a mute.
-
-27\. In cases where the offence is minor in the opinion of the staff member, a private warning is sufficient.
-
-28\. A 10 to 60 minute mute is sufficient in most other cases. The staff member has discretion if they believe a short or longer mute is appropriate.
## Advertising
29\. It is against the rules to use the server as a medium for advertising.
30\. A player should be considered to be advertising only if they are consistently or expressely using the server to make better known to other players a link, server or other service that is uncalled-for in the given context or generates financial benefits for that player. This includes, but is not limited to:
-* directing other players to affiliate links
-* joining the server expressly to direct players to a different server or link
-* in contexts uncalled-for, linking players to a non-FroobWorld related Discord server.
+* directing other players to affiliate links 🟢
+* joining the server expressly to direct players to a different server or link ðŸŸ
+* in contexts uncalled-for, linking players to a non-FroobWorld related Discord server. ðŸŸ
31\. For the avoidance of doubt, the following examples should not be considered advertising:
* where context calls for it, providing another player a recommendation for a product they are not affiliated with
* inviting a friend to play on another server.
-32\. Advertising can be punished by a mute.
-
-33\. In cases where the offence is minor in the opinion of the staff member, a private warning is sufficient.
-
-34\. A 10 to 60 minute mute is sufficient in most other cases. The staff member has discretion if they believe a shorter or longer mute is appropriate.
diff --git a/staff-policies/admin-appointment-process.md b/staff-policies/admin-appointment-process.md
index dc68db5..d233a74 100644
--- a/staff-policies/admin-appointment-process.md
+++ b/staff-policies/admin-appointment-process.md
@@ -2,14 +2,24 @@
1\. In order to be eligible for consideration of the Admin role a player must:
- a) have joined the server at least three years ago; and
++ have joined the server at least three years ago; and
- b) have been active on the server as a Staff member over the last two years; and
++ have been active on the server as a Staff member over the last two years; and
- c) be of extremely good standing in the community.
++ be of extremely good standing in the community.
2\. Only froobynooby can nominate a player for the Admin role.
3\. It will be up to the admins to make a judgement on the nominated player's fitness for the role.
4\. If there is total agreement amongst the admins the player may be made Admin.
+
+# Admin removal process
+
+1\. An admin may be removed from the role if one of the following occurs:
+
++ The admin has been inactive for an extended period of time with no indication of returning.
+ - If possible, other admins should always try to contact the inactive user
++ The admin has violated Froobworld's policies.
+
+2\. Removal of an admin should be determined unanymously by all other admins
diff --git a/staff-policies/deputies.md b/staff-policies/deputies.md
new file mode 100644
index 0000000..a76fa63
--- /dev/null
+++ b/staff-policies/deputies.md
@@ -0,0 +1,20 @@
+# Deputies
+
+A deputy is a staff member who has been selected to obtain temporary access to commands of a the staff level above them. Staff can deputize a player in which case they take on the responsiblility of said player.
+
+1\. Staff Deputies will be appointed if they are as follows:
+
++ Shown responsibility with current powers.
+
++ Shown they can handle difficult situations in a positive way.
+
+2\. Admin Deputies will be appointed if they are as follows:
+
++ Shown responsibility with current powers.
+
++ Shown they can handle difficult situations in a positive way.
+
+3\. The length of a deputy depends on who deputized them, but will likely last multiple weeks. This is a way for Admins to judge the responsiblity of future Staff and Admin candidates.
+
+4\. Deputies must adhere to all Froobworld policies along with other staff members.
+
diff --git a/staff-policies/staff-appointment-process.md b/staff-policies/staff-appointment-process.md
index 3c99217..4cce1ae 100644
--- a/staff-policies/staff-appointment-process.md
+++ b/staff-policies/staff-appointment-process.md
@@ -2,16 +2,26 @@
1\. In order to be eligible for consideration of the Staff role a player must:
- a) have joined the server at least six months ago; and
++ have joined the server at least six months ago; and
- b) have been active on the server as a Trusted member over the last two months; and
++ have been active on the server as a Trusted member over the last two months; and
- c) be of very good standing in the community.
++ be of very good standing in the community.
2\. Any admin can nominate an eligible player for the Staff role.
-3\. It will be up to the admins to make a judgement on the nominated player's fitness for the role.
+3\. It will be up to the admins to make a judgement on the nominated player's fitness for the role with existing staff members usually being consulted to bring a consensus.
4\. Although there is no set limit to the number of Staff, if it is thought the number of Staff is becoming excessively large the admins should reserve new appointments to only the most exceptional nominations.
-5\. If there is total agreement amongst the admins the player may be made Staff.
+5\. If there is total agreement amongst the admins the player may be invited to the staff team
+
+# Staff removal process
+
+1\. A staff member may be removed from the role if one of the following occurs:
+
++ The staff member has been inactive on the server for longer than 6 months
+
++ The staff member has violated Froobworld's policies.
+
+2\. Removal of a staff member can take place without consultation. Players who lose their role due to inactivity must go through the standard process of getting it back.
diff --git a/staff-policies/staff-guidelines.md b/staff-policies/staff-guidelines.md
new file mode 100644
index 0000000..2fb5603
--- /dev/null
+++ b/staff-policies/staff-guidelines.md
@@ -0,0 +1,43 @@
+# Staff Polices
+
+This is a collection of policies to be followed by staff members (Admins, Staff, and Trusted) on Froobworld. This is a clarification of Froobworld's Rules and Punishments to specify staff actions.
+
+## Demotion
+
+The demotion of a staff member, as stated in all appointment policies, is to happen because of one of the following:
+
++ Inactivity
+ - Admins: An extended period of time with no indication of returning
+ - Staff and Trusted: a 6-month period
+
++ A clear violation of Froobworld Policies
+ - As the upholders of rules on Froobworld, staff members should follow all rules strictly. Violations should be reported to higher staff members or equals.
+
+## Internal Relations
+
+It is thought that, while somewhat separate in duties, the Froobworld staff team is to work together cohesively to keep our community functional. In this way, everyone is considered an equal, with all opinions being valued the same.
+
+The following will not be tolerated between members of staff or between staff and players:
+
++ Pressuring others to make decisions
+ - Every staff member has their own voice, and this should never be undermined or altered by those in positions viewed to be higher.
+
++ Pestering other members about past mistakes
+ - Mistakes are common and a part of learning. In now way should a staff member repremand another staff member for clearly unintentional mistakes.
+
++ Dismissing other's opinions
+ - Every staff member contributes equally to the conversation, belittling this value should never occur.
+
++ Responding to other's success with resentment
+ - Every staff member contributes equally to Froobworld, and each one is celebrated as a volunteer working towards making their community a better place. In moments of other's success, it is not okay for negativity to be spread in response.
+
+## External Relations
+
+It is thought that the Froobworld staff team is to be an extension of the players, made up by players. As a result, transparency should be used as much as possible to inform players about decisions that are affecting the community they have dedicated time to.
+
+For this reason, the following are to take place as stated:
+
++ The player contact form is to be reviewed and the messages taken seriously (with moderation).
+ - For more information on our contact form, visit the [Player feedback](rules-and-punishments\player-feedback.md) page for more information.
+
++ Large decisions and future changes should be decided based on player feedback, whether directly or in-directly.
diff --git a/staff-policies/staff-inactivity-policy.md b/staff-policies/staff-inactivity-policy.md
deleted file mode 100644
index 9d74294..0000000
--- a/staff-policies/staff-inactivity-policy.md
+++ /dev/null
@@ -1,17 +0,0 @@
-# Staff inactivity policy
-
-## Trusted and Staff
-
-1\. Users in the Trusted and Staff role must remain active on the server in order to keep their role.
-
-2\. Users who have not been active for a period of six months may be removed from their roles without consultation.
-
-3\. Users who have lost their role due to inactivity must go through the standard process to get the role back.
-
-## Admins
-
-4\. Users in the Admin role may be removed from their position if they are inactive for an extended period of time without any indication of returning.
-
-5\. It will be up to the other admins to agree on when an inactive user is removed from the Admin role.
-
-6\. If possible, the other admins should always try to make contact with the inactive user.
\ No newline at end of file
diff --git a/staff-policies/trusted-appointment-process.md b/staff-policies/trusted-appointment-process.md
index dca5aed..2083dbf 100644
--- a/staff-policies/trusted-appointment-process.md
+++ b/staff-policies/trusted-appointment-process.md
@@ -6,16 +6,28 @@
1\. In order to be eligible for consideration of the Trusted role a player must:
- a) have joined the server at least two months ago; and
++ have joined the server at least two months ago; and
- b) have been active on the server over the last month; and
++ have been active on the server over the last month; and
- c) be of good standing in the community.
++ be of good standing in the community; and
-2\. Any staff member can nominate an eligible player for the Trusted role.
++ have at least 4 days of active playtime. (data collected from [plan.froobworld.com](https://plan.froobworld.com/server/Server%201/players))
-3\. It will be up to the admins to make a judgement on the nominated player's fitness for the role.
+2\. Any staff member can nominate an eligible player for the Trusted role with existing Trusted members usually being consulted to bring a consensus.
+
+3\. It will be up to the admins and staff to make a judgement on the nominated player's fitness for the role.
4\. Although there is no set limit to the number of Trusted, if it is thought the number of Trusted is becoming excessively large the admins should reserve new appointments to only the most exceptional nominations.
5\. If there is general agreeance amongst the admins the player may be made Trusted.
+
+# Trusted removal process
+
+1\. A Trusted member may be removed from the role if one of the following occurs:
+
++ The Trusted member has been inactive on the server for longer than 6 months
+
++ The Trusted member has violated Froobworld's policies.
+
+2\. Removal of a Trusted member can take place without consultation. Players who lose their role due to inactivity must go through the standard process of getting it back.