A three-step prospecting cadence for an operations leader with a manual support-triage bottleneck. Drafts only — verify recipient and routing before sending. No fabricated metrics or client names.
Subject: Reducing manual triage on the support inbox
Send day 1.
Hi Dana,
Most support teams your size lose the first few hours of every ticket to manual sorting — someone reads each email, labels it, and forwards it on before anyone replies.
We build bounded agentic workflows that classify inbound support email, draft a grounded reply, and recommend a queue — with a person approving every customer-facing send. Evaluation-first, sandbox-only until it proves out.
Worth a 15-minute workflow review to see if one queue is a fit?
— Tim, CompleteTech LLC
Reply "no thanks" and I'll close the loop.
Subject: Re: Reducing manual triage on the support inbox
Send day 4 if no reply.
Hi Dana,
Quick follow-up. If it helps, I can sketch a one-page map of how an agent would sit in front of your five support queues — where it drafts, where a human approves, and what gets logged for evaluation.
No build, no commitment — just the workflow on a page. Want me to send it?
— Tim
Subject: Close the loop?
Send day 9 if no reply.
Hi Dana,
I don't want to crowd your inbox. If triage isn't a priority this quarter, I'll step back and check in later.
If it is, a scoped 8-week pilot is the lowest-risk way to test it — measured against a labeled set before anything touches a customer. Just say the word.
— Tim