From 2ed1e08d0d76af36fb2345c76180e7eaff7f4837 Mon Sep 17 00:00:00 2001 From: Hung Phan Viet Date: Sat, 14 Nov 2026 10:15:00 +0700 Subject: [PATCH 1/6] fix(messaging): handle blocked accounts, contact scan limits and failed sends --- .../public-spec-operations.test.ts.snap | 10 + .../__tests__/api-parity-manifest.json | 3 + .../authorize-workspace-access.test.ts | 16 + ...oadcast-public-resource-send-limit.test.ts | 47 + .../broadcast-status-reason.test.tsx | 69 + .../cancel-contact-scan-action.test.ts | 89 + .../cancel-contact-scan-button.test.tsx | 194 + .../__tests__/chat-layout-mobile.test.tsx | 4 + apps/builder/__tests__/chat-realtime.test.tsx | 22 + apps/builder/__tests__/chat-store.test.ts | 115 + .../__tests__/contact-scan-form.test.tsx | 3 + .../__tests__/contact-scan-public-api.test.ts | 49 +- .../__tests__/disconnect-meta-actions.test.ts | 10 + .../message-input-client-id.test.tsx | 248 +- .../message-input-thread-control.test.tsx | 4 + .../message-item-send-error.test.tsx | 120 + apps/builder/__tests__/message-list.test.tsx | 3 + .../__tests__/messages-public-api.test.ts | 53 + .../builder/__tests__/public-spec-mcp.test.ts | 1 + .../__tests__/resend-message-button.test.tsx | 187 + .../resume-broadcast-dialog.test.tsx | 54 +- .../__tests__/send-queue-notice.test.tsx | 77 + apps/builder/messages/ar.json | 36 +- apps/builder/messages/az.json | 36 +- apps/builder/messages/da.json | 36 +- apps/builder/messages/de.json | 36 +- apps/builder/messages/en.json | 36 +- apps/builder/messages/es.json | 36 +- apps/builder/messages/fi.json | 36 +- apps/builder/messages/fr.json | 36 +- apps/builder/messages/he.json | 36 +- apps/builder/messages/id.json | 36 +- apps/builder/messages/it.json | 36 +- apps/builder/messages/ja.json | 36 +- apps/builder/messages/nl.json | 36 +- apps/builder/messages/pt-BR.json | 36 +- apps/builder/messages/pt-PT.json | 36 +- apps/builder/messages/ro.json | 36 +- apps/builder/messages/sv.json | 36 +- apps/builder/messages/tr.json | 36 +- apps/builder/messages/vi.json | 36 +- apps/builder/messages/zh-CN.json | 36 +- apps/builder/messages/zh-TW.json | 36 +- .../src/features/broadcasts/api/public.ts | 4 +- .../broadcasts/broadcast-detail-dialog.tsx | 14 +- .../features/broadcasts/broadcasts-table.tsx | 14 +- .../components/broadcast-runs-view.tsx | 2 + .../components/broadcast-status-reason.tsx | 41 + .../components/resume-broadcast-dialog.tsx | 76 +- .../features/broadcasts/schema/resource.ts | 19 + .../builder/src/features/chat/chat-layout.tsx | 2 + .../src/features/chat/chat-realtime.tsx | 4 + .../src/features/chat/store/chat-store.ts | 88 + .../actions/cancel-contact-scan.action.ts | 39 + .../src/features/contact-scan/api/public.ts | 23 + .../components/cancel-contact-scan-button.tsx | 101 + .../components/contact-scan-form.tsx | 13 + .../components/contact-scan-status-panel.tsx | 17 +- .../contact-scan/lib/contact-scan-history.ts | 8 +- .../lib/get-contact-scan-status.ts | 17 +- .../features/contact-scan/lib/status-copy.ts | 1 + .../features/contact-scan/schema/action.ts | 12 + .../features/contact-scan/schema/public.ts | 17 + .../src/features/contact-scan/schema/query.ts | 13 +- .../actions/disconnect-instagram.ts | 9 + .../messages/actions/resend-message.action.ts | 34 + .../src/features/messages/api/public.ts | 25 + .../messages/components/message-input.tsx | 167 +- .../messages/components/message-item.tsx | 14 +- .../components/resend-message-button.tsx | 96 + .../messages/components/send-queue-notice.tsx | 65 + .../messages/components/send-queue-runner.tsx | 57 + .../messages/lib/__tests__/send-queue.test.ts | 359 + .../src/features/messages/lib/send-queue.ts | 321 + .../messages/lib/use-send-queue-runner.ts | 118 + .../src/features/messages/message-list.tsx | 4 + .../src/features/messages/schema/mutation.ts | 9 + .../src/features/messages/schema/public.ts | 7 + .../components/item/item-conversation.tsx | 2 + .../builder/src/lib/orpc/orpc-error-helper.ts | 12 + .../workspace/authorize-workspace-access.ts | 9 + apps/cli/README.md | 2 + .../__tests__/account-send-blocked.test.ts | 190 + .../__tests__/contact-scan-engine.test.ts | 287 +- .../contact-scan-graph-error.test.ts | 199 +- .../contact-scan-instagram-adapter.test.ts | 226 +- .../contact-scan-messenger-adapter.test.ts | 156 +- .../__tests__/contact-scan-pacing.test.ts | 70 + .../__tests__/send-message-handler.test.ts | 172 + .../src/chat/handlers/account-send-blocked.ts | 91 + .../channel-send-error-reconcilers.ts | 18 +- .../chat/handlers/channel-send-error-types.ts | 3 + .../messenger-thread-control-rejection.ts | 11 +- apps/worker/src/chat/handlers/send-message.ts | 330 +- .../handlers/contact-scan/adapter.ts | 46 +- .../contact-scan/adapters/instagram.ts | 62 +- .../contact-scan/adapters/messenger.ts | 37 +- .../handlers/contact-scan/engine.ts | 265 +- .../handlers/contact-scan/graph-error.ts | 181 +- .../handlers/contact-scan/pacing.ts | 55 + .../handlers/contact-scan/usage-signal.ts | 69 + docs/broadcasts.md | 31 + docs/contact-scan.md | 66 +- .../__tests__/error-mapper-reason.test.ts | 59 + .../src/lib/error-mapper.ts | 46 +- .../__tests__/error-mapper-reason.test.ts | 59 + .../instagram/src/lib/error-mapper.ts | 44 +- .../messenger/__tests__/error-mapper.test.ts | 57 +- .../messenger/__tests__/usage-minutes.test.ts | 37 + integrations/messenger/src/apis/usage.ts | 10 + .../src/handlers/bulk-thread-control.ts | 5 +- .../messenger/src/lib/error-mapper.ts | 53 +- .../__tests__/error-mapper-reason.test.ts | 38 + integrations/whatsapp/src/lib/error-mapper.ts | 14 + .../__tests__/error-mapper-reason.test.ts | 27 + integrations/zalo/src/lib/error-mapper.ts | 12 + .../broadcast-service-transitions.test.ts | 3 + .../__tests__/contact-scan-run-status.test.ts | 52 + .../__tests__/contact-scan.service.test.ts | 146 +- .../broadcast-stop-blocked-account-db.test.ts | 389 + .../__tests__/message-create-outgoing.test.ts | 132 +- .../__tests__/message-resend-outgoing.test.ts | 281 + packages/business/src/broadcast/service.ts | 143 +- .../business/src/broadcast/status-reason.ts | 32 + .../business/src/contact-scan/constants.ts | 15 +- packages/business/src/contact-scan/index.ts | 1 + .../business/src/contact-scan/run-status.ts | 26 + packages/business/src/contact-scan/service.ts | 111 +- .../business/src/message/create-outgoing.ts | 87 +- .../business/src/message/resend-outgoing.ts | 136 + packages/business/src/message/service.ts | 2 + .../__tests__/messenger-teardown.test.ts | 8 + .../connections/src/messenger-teardown.ts | 6 + .../coexist-sync-run-type-scoping.test.ts | 32 + .../integration/contact-scan-cancel.test.ts | 196 + .../contact-scan-retry-or-fail.test.ts | 180 + .../message-resendable-partial.test.ts | 69 + .../sharded-message-repository.test.ts | 81 + .../migration.sql | 4 + .../snapshot.json | 77911 ++++++++++++++++ packages/database/src/partials/broadcast.ts | 14 + .../database/src/partials/coexist-sync-run.ts | 16 +- packages/database/src/partials/message.ts | 58 + packages/database/src/relations/broadcast.ts | 6 + .../src/repositories/broadcast/repository.ts | 109 +- .../coexist-sync-run/repository.ts | 111 + .../message/message-repository.ts | 13 + packages/database/src/schema/broadcast.ts | 12 + .../repository/sharded-message-repository.ts | 15 + .../__tests__/channel-error-reason.test.ts | 76 + packages/sdk/src/lib/channel-error-codes.ts | 33 + packages/sdk/src/lib/channel-error.ts | 11 + packages/sdk/src/lib/schemas.ts | 2 + .../__tests__/contact-scan-job-ids.test.ts | 56 + .../integration/contact-scan-job-ids.ts | 13 +- 155 files changed, 86504 insertions(+), 1079 deletions(-) create mode 100644 apps/builder/__tests__/broadcast-status-reason.test.tsx create mode 100644 apps/builder/__tests__/cancel-contact-scan-action.test.ts create mode 100644 apps/builder/__tests__/cancel-contact-scan-button.test.tsx create mode 100644 apps/builder/__tests__/resend-message-button.test.tsx create mode 100644 apps/builder/__tests__/send-queue-notice.test.tsx create mode 100644 apps/builder/src/features/broadcasts/components/broadcast-status-reason.tsx create mode 100644 apps/builder/src/features/contact-scan/actions/cancel-contact-scan.action.ts create mode 100644 apps/builder/src/features/contact-scan/components/cancel-contact-scan-button.tsx create mode 100644 apps/builder/src/features/messages/actions/resend-message.action.ts create mode 100644 apps/builder/src/features/messages/components/resend-message-button.tsx create mode 100644 apps/builder/src/features/messages/components/send-queue-notice.tsx create mode 100644 apps/builder/src/features/messages/components/send-queue-runner.tsx create mode 100644 apps/builder/src/features/messages/lib/__tests__/send-queue.test.ts create mode 100644 apps/builder/src/features/messages/lib/send-queue.ts create mode 100644 apps/builder/src/features/messages/lib/use-send-queue-runner.ts create mode 100644 apps/worker/__tests__/account-send-blocked.test.ts create mode 100644 apps/worker/__tests__/contact-scan-pacing.test.ts create mode 100644 apps/worker/src/chat/handlers/account-send-blocked.ts create mode 100644 apps/worker/src/integration/handlers/contact-scan/pacing.ts create mode 100644 apps/worker/src/integration/handlers/contact-scan/usage-signal.ts create mode 100644 integrations/instagram-facebook/__tests__/error-mapper-reason.test.ts create mode 100644 integrations/instagram/__tests__/error-mapper-reason.test.ts create mode 100644 integrations/messenger/__tests__/usage-minutes.test.ts create mode 100644 integrations/whatsapp/__tests__/error-mapper-reason.test.ts create mode 100644 integrations/zalo/__tests__/error-mapper-reason.test.ts create mode 100644 packages/business/__tests__/contact-scan-run-status.test.ts create mode 100644 packages/business/__tests__/integration/broadcast-stop-blocked-account-db.test.ts create mode 100644 packages/business/__tests__/message-resend-outgoing.test.ts create mode 100644 packages/business/src/broadcast/status-reason.ts create mode 100644 packages/business/src/contact-scan/run-status.ts create mode 100644 packages/business/src/message/resend-outgoing.ts create mode 100644 packages/database/__tests__/integration/contact-scan-cancel.test.ts create mode 100644 packages/database/__tests__/integration/contact-scan-retry-or-fail.test.ts create mode 100644 packages/database/__tests__/message-resendable-partial.test.ts create mode 100644 packages/database/drizzle/20261113171821_broadcast_status_reason/migration.sql create mode 100644 packages/database/drizzle/20261113171821_broadcast_status_reason/snapshot.json create mode 100644 packages/sdk/__tests__/channel-error-reason.test.ts create mode 100644 packages/worker-config/__tests__/contact-scan-job-ids.test.ts diff --git a/apps/builder/__tests__/__snapshots__/public-spec-operations.test.ts.snap b/apps/builder/__tests__/__snapshots__/public-spec-operations.test.ts.snap index a76e82c830..3f2adf40e3 100644 --- a/apps/builder/__tests__/__snapshots__/public-spec-operations.test.ts.snap +++ b/apps/builder/__tests__/__snapshots__/public-spec-operations.test.ts.snap @@ -1182,6 +1182,11 @@ exports[`public API spec — operation naming guard > operation list (operationI "operationId": "contacts.upsert", "path": "/v1/contacts/{identifier}/upsert", }, + { + "method": "POST", + "operationId": "contactScans.cancel", + "path": "/v1/contact-scans/cancel", + }, { "method": "POST", "operationId": "contactScans.create", @@ -2387,6 +2392,11 @@ exports[`public API spec — operation naming guard > operation list (operationI "operationId": "messages.requestWhatsappCallPermission", "path": "/v1/conversations/{conversationId}/whatsapp-call-permission", }, + { + "method": "POST", + "operationId": "messages.resend", + "path": "/v1/conversations/{conversationId}/messages/{messageId}/resend", + }, { "method": "POST", "operationId": "messages.sendWhatsappTemplate", diff --git a/apps/builder/__tests__/api-parity-manifest.json b/apps/builder/__tests__/api-parity-manifest.json index efe0a62c34..28a2458650 100644 --- a/apps/builder/__tests__/api-parity-manifest.json +++ b/apps/builder/__tests__/api-parity-manifest.json @@ -64,6 +64,7 @@ "contact-notes/create-contact-note.action:createContactNoteAction": "covered:contact-notes", "contact-notes/delete-contact-note.action:deleteContactNoteAction": "covered:contact-notes", "contact-notes/edit-contact-note.action:editContactNoteAction": "covered:contact-notes", + "contact-scan/cancel-contact-scan.action:cancelContactScanAction": "covered:contact-scan", "contact-scan/schedule-contact-scan.action:scheduleContactScanAction": "covered:contact-scan", "contact-sequences/update-contact-sequence.action:updateContactSequenceAction": "covered:contact-sequences", "contacts/add-contact-custom-field.action:addContactCustomFieldAction": "covered:contacts", @@ -349,6 +350,8 @@ "messages/delete-message.action:deleteMessageAction": "covered:messages", "messages/edit-message.action:editMessage": "covered:messages", "messages/edit-message.action:editMessageAction": "covered:messages", + "messages/resend-message.action:resendMessage": "covered:messages", + "messages/resend-message.action:resendMessageAction": "covered:messages", "messages/generate-call-ai-summary.action:generateCallAiSummaryAction": "covered:messages", "messages/get-call-recording-url.action:getCallRecordingUrlAction": "covered:messages", "messages/get-call-summary.action:getCallSummaryAction": "covered:messages", diff --git a/apps/builder/__tests__/authorize-workspace-access.test.ts b/apps/builder/__tests__/authorize-workspace-access.test.ts index d17cf8db92..5c4b38511c 100644 --- a/apps/builder/__tests__/authorize-workspace-access.test.ts +++ b/apps/builder/__tests__/authorize-workspace-access.test.ts @@ -295,6 +295,22 @@ describe("assertWorkspaceOwnerAccessForMethod", () => { ).toBe(false) }) + test("allows cancelling a contact scan on a trial-expired workspace (UI parity), never for a read_only token", async () => { + isCloud.mockReturnValue(true) + getAccessState.mockResolvedValue({ blocked: true, reason: "status" }) + + await expect( + assertWorkspaceOwnerAccessForMethod({ + method: "POST", + ownerId: "owner-1", + path: "/v1/contact-scans/cancel", + }), + ).resolves.toBeUndefined() + expect( + isReadOnlyTokenAllowedMethod("POST", "/v1/contact-scans/cancel"), + ).toBe(false) + }) + test("blocks a different POST path for a trial-expired workspace", async () => { isCloud.mockReturnValue(true) getAccessState.mockResolvedValue({ blocked: true, reason: "status" }) diff --git a/apps/builder/__tests__/broadcast-public-resource-send-limit.test.ts b/apps/builder/__tests__/broadcast-public-resource-send-limit.test.ts index ef4b1c975d..65718584c7 100644 --- a/apps/builder/__tests__/broadcast-public-resource-send-limit.test.ts +++ b/apps/builder/__tests__/broadcast-public-resource-send-limit.test.ts @@ -65,3 +65,50 @@ describe("publicBroadcastResource send limit fields", () => { expect(result.success && result.data.targets?.[0]?.inboxId).toBe("5") }) }) + +describe("publicBroadcastResource status reason", () => { + const base = { + id: "1", + name: "Broadcast", + status: "cancelled", + schedulesType: "now", + schedulesAt: new Date(), + flowId: null, + contactCount: 5, + audienceRangeStart: null, + audienceRangeEnd: null, + sendRatePerMinute: null, + } + + test("exposes the three status reason fields", () => { + expect(Object.keys(publicBroadcastResource.shape)).toEqual( + expect.arrayContaining([ + "statusReason", + "statusErrorMessage", + "statusInboxId", + ]), + ) + }) + + test("parses a system-stopped broadcast and keeps the values", () => { + const result = publicBroadcastResource.parse({ + ...base, + statusReason: "accountSendRestricted", + statusErrorMessage: "restricted", + statusInboxId: "9", + }) + expect(result.statusReason).toBe("accountSendRestricted") + expect(result.statusErrorMessage).toBe("restricted") + expect(result.statusInboxId).toBe("9") + }) + + test("a customer-stopped broadcast has null reason fields", () => { + const result = publicBroadcastResource.parse({ + ...base, + statusReason: null, + statusErrorMessage: null, + statusInboxId: null, + }) + expect(result.statusReason).toBeNull() + }) +}) diff --git a/apps/builder/__tests__/broadcast-status-reason.test.tsx b/apps/builder/__tests__/broadcast-status-reason.test.tsx new file mode 100644 index 0000000000..151a49320c --- /dev/null +++ b/apps/builder/__tests__/broadcast-status-reason.test.tsx @@ -0,0 +1,69 @@ +import { act } from "react" +import { createRoot, type Root } from "react-dom/client" +import { afterEach, describe, expect, test, vi } from "vitest" +import { BroadcastStatusReason } from "@/features/broadcasts/components/broadcast-status-reason" + +/** Echoes the key (and params) back so assertions never depend on English copy. */ +vi.mock("next-intl", () => ({ + useTranslations: () => (key: string, values?: { name?: string }) => + values?.name ? `${key}:${values.name}` : key, +})) + +let container: HTMLDivElement | null = null +let root: Root | null = null + +const render = ( + broadcast: Parameters[0]["broadcast"], +) => { + Object.assign(globalThis, { IS_REACT_ACT_ENVIRONMENT: true }) + container = document.createElement("div") + document.body.append(container) + root = createRoot(container) + act(() => { + root?.render() + }) + return container +} + +afterEach(() => { + act(() => root?.unmount()) + container?.remove() + container = null + root = null +}) + +describe("BroadcastStatusReason", () => { + test("renders nothing without a status reason", () => { + const el = render({ + statusReason: null, + statusErrorMessage: null, + statusInbox: null, + }) + expect(el.textContent).toBe("") + }) + + test("renders the reason, the page and the provider error as a tooltip", () => { + const el = render({ + statusReason: "accountPolicyBlocked", + statusErrorMessage: "(#2022) blocked", + statusInbox: { id: "1", name: "Spring page" }, + }) + expect(el.textContent).toContain( + "broadcasts.statusReason.accountPolicyBlocked", + ) + expect(el.textContent).toContain("broadcasts.statusReason.page:Spring page") + expect(el.querySelector("p")?.getAttribute("title")).toBe("(#2022) blocked") + }) + + test("drops the page line when the inbox was deleted", () => { + const el = render({ + statusReason: "accountSendRestricted", + statusErrorMessage: null, + statusInbox: null, + }) + expect(el.textContent).toContain( + "broadcasts.statusReason.accountSendRestricted", + ) + expect(el.textContent).not.toContain("broadcasts.statusReason.page") + }) +}) diff --git a/apps/builder/__tests__/cancel-contact-scan-action.test.ts b/apps/builder/__tests__/cancel-contact-scan-action.test.ts new file mode 100644 index 0000000000..da40890925 --- /dev/null +++ b/apps/builder/__tests__/cancel-contact-scan-action.test.ts @@ -0,0 +1,89 @@ +// @vitest-environment node +import { beforeEach, describe, expect, test, vi } from "vitest" + +const mockCancel = vi.fn() +const mockRequireUnrestrictedContactsScope = vi.fn() +const clientUsed = vi.hoisted(() => ({ name: "" })) + +vi.mock("@chatbotx.io/business", () => ({ + contactScanService: { cancel: (...args: unknown[]) => mockCancel(...args) }, +})) + +vi.mock("@/features/common/schema", () => ({ workspaceIdrequestParams: [] })) + +// Cancel must keep working after the trial expires (invariant 14), so it must +// be built on the allow-expired client and never on the plain one. +vi.mock("@/lib/safe-action", () => { + const chain = (name: string) => ({ + bindArgsSchemas: () => ({ + inputSchema: () => ({ + action: (fn: unknown) => { + clientUsed.name = name + return fn + }, + }), + }), + }) + return { + workspaceActionClientAllowExpired: chain("allowExpired"), + workspaceActionClient: chain("plain"), + } +}) + +vi.mock( + "@/features/contact-scan/lib/require-unrestricted-contacts-scope", + () => ({ + requireUnrestrictedContactsScope: (...args: unknown[]) => + mockRequireUnrestrictedContactsScope(...args), + }), +) + +const { cancelContactScanAction: untyped } = await import( + "@/features/contact-scan/actions/cancel-contact-scan.action" +) +const cancelContactScanAction = untyped as unknown as (props: { + bindArgsParsedInputs: [string] + parsedInput: { inboxId: string } +}) => Promise + +const run = () => + cancelContactScanAction({ + bindArgsParsedInputs: ["ws-1"], + parsedInput: { inboxId: "inbox-1" }, + }) + +describe("cancelContactScanAction", () => { + beforeEach(() => { + vi.clearAllMocks() + mockRequireUnrestrictedContactsScope.mockResolvedValue(undefined) + mockCancel.mockResolvedValue({ cancelled: true }) + }) + + test("is built on the allow-expired client", () => { + expect(clientUsed.name).toBe("allowExpired") + }) + + test("checks the contacts scope, then cancels the inbox's scan", async () => { + await expect(run()).resolves.toEqual({ cancelled: true }) + + expect(mockRequireUnrestrictedContactsScope).toHaveBeenCalledWith("ws-1") + expect(mockCancel).toHaveBeenCalledWith({ + workspaceId: "ws-1", + inboxId: "inbox-1", + }) + }) + + test("an assigned-only member is denied and nothing is cancelled", async () => { + mockRequireUnrestrictedContactsScope.mockRejectedValue( + new Error("contactScanForbidden"), + ) + + await expect(run()).rejects.toThrow("contactScanForbidden") + expect(mockCancel).not.toHaveBeenCalled() + }) + + test("passes cancelled:false through when nothing is running", async () => { + mockCancel.mockResolvedValue({ cancelled: false }) + await expect(run()).resolves.toEqual({ cancelled: false }) + }) +}) diff --git a/apps/builder/__tests__/cancel-contact-scan-button.test.tsx b/apps/builder/__tests__/cancel-contact-scan-button.test.tsx new file mode 100644 index 0000000000..9cc1b62208 --- /dev/null +++ b/apps/builder/__tests__/cancel-contact-scan-button.test.tsx @@ -0,0 +1,194 @@ +import { act } from "react" +import { createRoot, type Root } from "react-dom/client" +import { afterEach, describe, expect, test, vi } from "vitest" +import { CancelContactScanButton } from "@/features/contact-scan/components/cancel-contact-scan-button" + +/** Echoes the key back so assertions never depend on the English copy. */ +vi.mock("next-intl", () => ({ + useTranslations: () => (key: string) => key, +})) + +const toast = vi.hoisted(() => ({ + error: vi.fn(), + success: vi.fn(), + info: vi.fn(), +})) +vi.mock("sonner", () => ({ toast })) + +const invalidateQueries = vi.hoisted(() => vi.fn()) +vi.mock("@tanstack/react-query", () => ({ + useQueryClient: () => ({ invalidateQueries }), +})) + +vi.mock("@/lib/orpc/query", () => ({ + orpc: { + contactScanAPIs: { + getContactScanStatusAuthenticatedAPI: { + key: (args: unknown) => ["contact-scan-status", args], + }, + }, + }, +})) + +type ActionOptions = { + onSuccess?: (args: { data?: { cancelled: boolean } }) => void + onError?: (args: { error: { serverError?: string } }) => void +} +const execute = vi.hoisted(() => vi.fn()) +const actionState = vi.hoisted(() => ({ + options: {} as ActionOptions, + isPending: false, +})) +const bind = vi.hoisted(() => vi.fn(() => ({}))) + +vi.mock("@/features/contact-scan/actions/cancel-contact-scan.action", () => ({ + cancelContactScanAction: { bind }, +})) + +vi.mock("next-safe-action/hooks", () => ({ + useAction: (_action: unknown, options: ActionOptions) => { + actionState.options = options + return { execute, isPending: actionState.isPending } + }, +})) + +vi.mock("@chatbotx.io/ui/components/ui/dialog", () => ({ + Dialog: ({ + open, + children, + }: { + open: boolean + children: React.ReactNode + }) =>
{children}
, + DialogTrigger: ({ render }: { render: React.ReactElement }) => render, + DialogContent: ({ children }: { children: React.ReactNode }) => ( +
{children}
+ ), + DialogHeader: ({ children }: { children: React.ReactNode }) => ( +
{children}
+ ), + DialogTitle: ({ children }: { children: React.ReactNode }) => ( +
{children}
+ ), + DialogDescription: ({ children }: { children: React.ReactNode }) => ( +
{children}
+ ), + DialogFooter: ({ children }: { children: React.ReactNode }) => ( +
{children}
+ ), + DialogClose: ({ render }: { render: React.ReactElement }) => render, +})) + +vi.mock("@chatbotx.io/ui/components/ui/button", () => ({ + Button: ({ + children, + ...rest + }: React.ButtonHTMLAttributes) => ( + + ), +})) + +let container: HTMLDivElement | null = null +let root: Root | null = null + +function renderButton() { + Object.assign(globalThis, { IS_REACT_ACT_ENVIRONMENT: true }) + container = document.createElement("div") + document.body.append(container) + root = createRoot(container) + act(() => { + root?.render( + , + ) + }) + // biome-ignore lint/style/noNonNullAssertion: assigned synchronously above + return container! +} + +const buttonWithText = (el: HTMLElement, text: string) => + Array.from(el.querySelectorAll("button")).find((b) => + b.textContent?.includes(text), + ) as HTMLButtonElement | undefined + +afterEach(() => { + if (root) { + act(() => root?.unmount()) + } + container?.remove() + container = null + root = null + actionState.isPending = false + vi.clearAllMocks() +}) + +describe("CancelContactScanButton", () => { + test("binds the action to the workspace and asks for confirmation text", () => { + const el = renderButton() + + expect(bind).toHaveBeenCalledWith(null, "ws-1") + expect(el.textContent).toContain("contactScan.cancel.title") + expect(el.textContent).toContain("contactScan.cancel.description") + expect(buttonWithText(el, "contactScan.cancel.keep")).toBeDefined() + }) + + test("confirming executes the action for this inbox", () => { + const el = renderButton() + + act(() => { + buttonWithText(el, "contactScan.cancel.confirm")?.click() + }) + + expect(execute).toHaveBeenCalledWith({ inboxId: "inbox-1" }) + }) + + test("the confirm button is disabled while the request is pending", () => { + actionState.isPending = true + const el = renderButton() + + expect(buttonWithText(el, "contactScan.cancel.confirm")?.disabled).toBe( + true, + ) + }) + + test("a cancelled scan toasts success and refreshes the status query", () => { + renderButton() + + act(() => { + actionState.options.onSuccess?.({ data: { cancelled: true } }) + }) + + expect(toast.success).toHaveBeenCalledWith("contactScan.cancel.success") + expect(invalidateQueries).toHaveBeenCalledWith({ + queryKey: [ + "contact-scan-status", + { input: { workspaceId: "ws-1", inboxId: "inbox-1" } }, + ], + }) + }) + + test("nothing running is reported as info, not an error, and still refreshes", () => { + renderButton() + + act(() => { + actionState.options.onSuccess?.({ data: { cancelled: false } }) + }) + + expect(toast.info).toHaveBeenCalledWith("contactScan.cancel.notRunning") + expect(toast.error).not.toHaveBeenCalled() + expect(invalidateQueries).toHaveBeenCalledTimes(1) + }) + + test("a server error shows its message, else a generic one", () => { + renderButton() + + act(() => { + actionState.options.onError?.({ error: { serverError: "Forbidden" } }) + }) + act(() => { + actionState.options.onError?.({ error: {} }) + }) + + expect(toast.error).toHaveBeenNthCalledWith(1, "Forbidden") + expect(toast.error).toHaveBeenNthCalledWith(2, "contactScan.cancel.failed") + }) +}) diff --git a/apps/builder/__tests__/chat-layout-mobile.test.tsx b/apps/builder/__tests__/chat-layout-mobile.test.tsx index ce06dfab94..c1eede1610 100644 --- a/apps/builder/__tests__/chat-layout-mobile.test.tsx +++ b/apps/builder/__tests__/chat-layout-mobile.test.tsx @@ -12,6 +12,10 @@ vi.mock("@/features/chat/chat-realtime", () => ({ ChatRealtime: () =>
, })) +vi.mock("@/features/messages/components/send-queue-runner", () => ({ + SendQueueRunner: () => null, +})) + const { mockMobileState } = vi.hoisted(() => ({ mockMobileState: { isOverridden: false, diff --git a/apps/builder/__tests__/chat-realtime.test.tsx b/apps/builder/__tests__/chat-realtime.test.tsx index 7c0745a66d..7a2ae1eece 100644 --- a/apps/builder/__tests__/chat-realtime.test.tsx +++ b/apps/builder/__tests__/chat-realtime.test.tsx @@ -22,6 +22,7 @@ const chatStoreState = { handleNewMessages: vi.fn(), markMessagesDeleted: vi.fn(), markMessageFailed: vi.fn(), + settleSendResult: vi.fn(), assignMessageCommentId: vi.fn(), updateMessageText: vi.fn(), updateMessageContentAttributes: vi.fn(), @@ -177,6 +178,27 @@ describe("ChatRealtime — chat event parity", () => { ) }) + test("messageFailed is also the composer queue's answer, success (null) included", async () => { + await render() + act(() => + emit("messageFailed", { messageId: "m1", clientId: "c1", error: null }), + ) + act(() => + emit("messageFailed", { messageId: "m2", clientId: "c2", error: "boom" }), + ) + + expect(chatStoreState.settleSendResult).toHaveBeenNthCalledWith(1, { + messageId: "m1", + clientId: "c1", + error: null, + }) + expect(chatStoreState.settleSendResult).toHaveBeenNthCalledWith(2, { + messageId: "m2", + clientId: "c2", + error: "boom", + }) + }) + test("messageUpdated updates the message text/attachment fields", async () => { await render() act(() => diff --git a/apps/builder/__tests__/chat-store.test.ts b/apps/builder/__tests__/chat-store.test.ts index 555cce83ca..d477c9516a 100644 --- a/apps/builder/__tests__/chat-store.test.ts +++ b/apps/builder/__tests__/chat-store.test.ts @@ -2252,3 +2252,118 @@ describe("createChatStore seed invariant check", () => { expect(loggerWarnMock).not.toHaveBeenCalled() }) }) + +describe("chat store send queues", () => { + const queued = (clientId: string) => ({ + clientId, + input: { text: clientId } as never, + }) + + test("a queue is created on first use and survives switching the active conversation", async () => { + const store = createChatStore() + const { enqueueSend } = await import( + "../src/features/messages/lib/send-queue" + ) + + store + .getState() + .updateSendQueue("conv-1", (queue) => enqueueSend(queue, queued("a"))) + store.setState({ activeConversationId: "conv-2" }) + + expect(store.getState().sendQueues["conv-1"]?.waiting).toHaveLength(1) + }) + + test("queues of different conversations are independent", async () => { + const store = createChatStore() + const { enqueueSend } = await import( + "../src/features/messages/lib/send-queue" + ) + + store + .getState() + .updateSendQueue("conv-1", (queue) => enqueueSend(queue, queued("a"))) + store + .getState() + .updateSendQueue("conv-2", (queue) => enqueueSend(queue, queued("b"))) + + expect(store.getState().sendQueues["conv-1"]?.waiting[0]?.clientId).toBe( + "a", + ) + expect(store.getState().sendQueues["conv-2"]?.waiting[0]?.clientId).toBe( + "b", + ) + }) + + test("a result settles the matching in-flight message in whichever queue holds it", async () => { + const store = createChatStore() + const { enqueueSend, markSendSubmitted } = await import( + "../src/features/messages/lib/send-queue" + ) + store + .getState() + .updateSendQueue("conv-1", (queue) => + markSendSubmitted(enqueueSend(queue, queued("a")), "a", 0), + ) + + store + .getState() + .settleSendResult({ clientId: "a", messageId: "m-a", error: null }) + + expect(store.getState().sendQueues["conv-1"]?.inFlight).toBeNull() + }) + + test("a drained queue is dropped once its gap is over, so the map keeps only live conversations", async () => { + vi.useFakeTimers({ toFake: ["Date"] }) + try { + const store = createChatStore() + const { enqueueSend, markSendSubmitted } = await import( + "../src/features/messages/lib/send-queue" + ) + store + .getState() + .updateSendQueue("conv-1", (queue) => + markSendSubmitted(enqueueSend(queue, queued("a")), "a", 0), + ) + store.getState().settleSendResult({ clientId: "a", error: null }) + // Still inside the 500 ms gap: kept so the next message waits for it. + expect(store.getState().sendQueues["conv-1"]).toBeDefined() + + vi.advanceTimersByTime(1000) + store.getState().updateSendQueue("conv-2", (queue) => queue) + + expect(store.getState().sendQueues["conv-1"]).toBeUndefined() + expect(store.getState().sendQueues["conv-2"]).toBeUndefined() + } finally { + vi.useRealTimers() + } + }) + + test("a failure result holds the queue only when messages wait behind it", async () => { + const store = createChatStore() + const { enqueueSend, markSendSubmitted } = await import( + "../src/features/messages/lib/send-queue" + ) + store + .getState() + .updateSendQueue("conv-1", (queue) => + markSendSubmitted( + enqueueSend(enqueueSend(queue, queued("a")), queued("b")), + "a", + 0, + ), + ) + + store.getState().settleSendResult({ clientId: "a", error: "refused" }) + + expect(store.getState().sendQueues["conv-1"]?.holdReason).toBe("failed") + }) + + test("a result nobody is waiting for keeps the state reference", () => { + const store = createChatStore() + const before = store.getState() + + store.getState().settleSendResult({ clientId: "stray", error: null }) + + expect(store.getState()).toBe(before) + }) +}) diff --git a/apps/builder/__tests__/contact-scan-form.test.tsx b/apps/builder/__tests__/contact-scan-form.test.tsx index 0c6c4a8fb9..b6341dd760 100644 --- a/apps/builder/__tests__/contact-scan-form.test.tsx +++ b/apps/builder/__tests__/contact-scan-form.test.tsx @@ -43,6 +43,9 @@ vi.mock("sonner", () => ({ vi.mock("@/features/contact-scan/actions/schedule-contact-scan.action", () => ({ scheduleContactScanAction: vi.fn(), })) +vi.mock("@/features/contact-scan/actions/cancel-contact-scan.action", () => ({ + cancelContactScanAction: { bind: vi.fn(() => vi.fn()) }, +})) // The form renders with no inboxes configured — its visibility in the // Import submenu is `contacts-list-action.tsx`'s job, not this form's — diff --git a/apps/builder/__tests__/contact-scan-public-api.test.ts b/apps/builder/__tests__/contact-scan-public-api.test.ts index 3432e82a2d..f165351f48 100644 --- a/apps/builder/__tests__/contact-scan-public-api.test.ts +++ b/apps/builder/__tests__/contact-scan-public-api.test.ts @@ -25,10 +25,12 @@ const { workspaceTokenAuthAPIForScope, capturedProcedures, possibleErrorsOnListingResource, + possibleErrorsOnMutatingResource, possibleErrorsOnSchedulingContactScan, getContactScanStatus, listContactScanHistoryRows, contactScanServiceSchedule, + contactScanServiceCancel, } = vi.hoisted(() => { const capturedProcedures: CapturedProcedure[] = [] const possibleErrorsOnListingResource = { @@ -37,6 +39,9 @@ const { status: 400, }, } + const possibleErrorsOnMutatingResource = { + notFound: { message: "Not found", status: 404 }, + } const possibleErrorsOnSchedulingContactScan = { businessError: { message: "An error occurred while processing your request", @@ -55,6 +60,7 @@ const { const getContactScanStatus = vi.fn() const listContactScanHistoryRows = vi.fn() const contactScanServiceSchedule = vi.fn() + const contactScanServiceCancel = vi.fn() const makeProcedure = (route: RouteConfig) => { const record: CapturedProcedure = { route } @@ -85,10 +91,12 @@ const { ), capturedProcedures, possibleErrorsOnListingResource, + possibleErrorsOnMutatingResource, possibleErrorsOnSchedulingContactScan, getContactScanStatus, listContactScanHistoryRows, contactScanServiceSchedule, + contactScanServiceCancel, } }) @@ -96,6 +104,7 @@ vi.mock("@/orpc", () => ({ workspaceTokenAuthAPIForScope })) vi.mock("@/lib/orpc/orpc-error-helper", () => ({ possibleErrorsOnListingResource, + possibleErrorsOnMutatingResource, possibleErrorsOnSchedulingContactScan, })) @@ -108,7 +117,10 @@ vi.mock("@/features/contact-scan/lib/contact-scan-history", () => ({ })) vi.mock("@chatbotx.io/business", () => ({ - contactScanService: { schedule: contactScanServiceSchedule }, + contactScanService: { + schedule: contactScanServiceSchedule, + cancel: contactScanServiceCancel, + }, })) await import("@/features/contact-scan/api/public") @@ -253,3 +265,38 @@ describe("POST /v1/contact-scans", () => { expect(procedure.errors).toBe(possibleErrorsOnSchedulingContactScan) }) }) + +describe("POST /v1/contact-scans/cancel", () => { + const procedure = findProcedure("POST", "/v1/contact-scans/cancel") + + test("cancels the token workspace's scan for the inbox", async () => { + contactScanServiceCancel.mockResolvedValueOnce({ cancelled: true }) + + await expect( + procedure.handler?.({ + context: { workspace: { id: "workspace-1" } }, + input: { inboxId: "inbox-1", workspaceId: "attacker-workspace" }, + }), + ).resolves.toEqual({ cancelled: true }) + + expect(contactScanServiceCancel).toHaveBeenCalledWith({ + workspaceId: "workspace-1", + inboxId: "inbox-1", + }) + }) + + test("reports cancelled:false (not an error) when nothing is running", async () => { + contactScanServiceCancel.mockResolvedValueOnce({ cancelled: false }) + + await expect( + procedure.handler?.({ + context: { workspace: { id: "workspace-1" } }, + input: { inboxId: "inbox-1" }, + }), + ).resolves.toEqual({ cancelled: false }) + }) + + test("declares the mutating-resource errors", () => { + expect(procedure.errors).toBe(possibleErrorsOnMutatingResource) + }) +}) diff --git a/apps/builder/__tests__/disconnect-meta-actions.test.ts b/apps/builder/__tests__/disconnect-meta-actions.test.ts index aad63824d7..08296a0cb8 100644 --- a/apps/builder/__tests__/disconnect-meta-actions.test.ts +++ b/apps/builder/__tests__/disconnect-meta-actions.test.ts @@ -21,6 +21,7 @@ const mocks = vi.hoisted(() => { callback(tx), ), coexistTearDownForIntegration: vi.fn().mockResolvedValue(undefined), + contactScanCancel: vi.fn().mockResolvedValue(undefined), connectionStateDisconnect: vi.fn().mockResolvedValue(undefined), findOrFail: vi.fn(), instagramExists: vi.fn().mockResolvedValue(false), @@ -65,6 +66,7 @@ vi.mock("@chatbotx.io/business", () => ({ coexistService: { tearDownForIntegration: mocks.coexistTearDownForIntegration, }, + contactScanService: { cancelForIntegration: mocks.contactScanCancel }, instagramIntegrationService: { existsForPage: mocks.instagramExists, findByIdForWorkspace: mocks.findOrFail, @@ -264,6 +266,14 @@ describe("Meta disconnect actions", () => { expect(mocks.instagramFacebookDisconnect).toHaveBeenCalledWith( instagramFacebookRow.auth, ) + // The contact scan supports both Instagram variants, so a Facebook-backed + // one is cancelled too (unlike coexist, which is native-only). + expect(mocks.contactScanCancel).toHaveBeenCalledWith({ + channel: "instagram", + integrationId: "instagram-1", + tx: mocks.tx, + }) + expect(mocks.coexistTearDownForIntegration).not.toHaveBeenCalled() expect(mocks.metaCapiDeleteByIntegration).toHaveBeenCalledWith( { workspaceId: "workspace-1", diff --git a/apps/builder/__tests__/message-input-client-id.test.tsx b/apps/builder/__tests__/message-input-client-id.test.tsx index 1a458de98f..e7c54cd26d 100644 --- a/apps/builder/__tests__/message-input-client-id.test.tsx +++ b/apps/builder/__tests__/message-input-client-id.test.tsx @@ -1,10 +1,18 @@ import { TOUCH_DEVICE_MEDIA_QUERY } from "@chatbotx.io/ui/hooks/use-touch-device" -import { act, cloneElement, forwardRef } from "react" +import { act, cloneElement, forwardRef, useSyncExternalStore } from "react" import { createRoot, type Root } from "react-dom/client" import { useForm } from "react-hook-form" import { afterEach, beforeEach, describe, expect, test, vi } from "vitest" import { WebchatMessageInput } from "@/features/integration-webchat/webchat-message-input" import { MessageInput } from "@/features/messages/components/message-input" +import { SendQueueRunner } from "@/features/messages/components/send-queue-runner" +import { + AGENT_SEND_CONFIRM_TIMEOUT_MS, + AGENT_SEND_GAP_MS, + createSendQueue, + type SendQueue, +} from "@/features/messages/lib/send-queue" +import type { CreateMessageWithRoutingBypassRequest } from "@/features/messages/schema/mutation" const defaultMatchMedia = window.matchMedia let isTouchDevice = false @@ -93,9 +101,15 @@ vi.mock("@/features/conversations/actions/disable-bot.action", () => ({ vi.mock("@/features/conversations/hooks/use-thread-control", () => ({ useThreadControl: () => null, })) +// The queue runner calls the action directly; the form only `.bind()`s it. vi.mock("@/features/messages/actions/create-message.action", () => ({ - createMessageAction: { bind: () => "create-message" }, + createMessageAction: Object.assign( + (_workspaceId: string, _conversationId: string, input: unknown) => + action.executeAsync(input), + { bind: () => "create-message" }, + ), })) +vi.mock("@/hooks/routing", () => ({ useWorkspaceId: () => "1" })) vi.mock("@/features/messages/actions/create-webchat-message.action", () => ({ createWebchatMessageAction: {}, })) @@ -163,9 +177,28 @@ vi.mock("@/features/messages/components/emoji-picker", () => ({ default: () => null, })) +type InboxSendQueue = SendQueue +const storeListeners = new Set<() => void>() +let storeVersion = 0 +const notifyStore = () => { + storeVersion += 1 + for (const listener of storeListeners) { + listener() + } +} + +/** The composer plus the runner the chat layout mounts beside it. */ +const InboxComposer = () => ( + <> + + + +) + const inboxStore = { activeConversationId: "conversation-1", appendMessage: vi.fn(), + markMessagesDeleted: vi.fn(), conversations: [ { botEnabled: true, @@ -179,17 +212,42 @@ const inboxStore = { markMessageFailed: vi.fn(), messages: [], replyToMessage: null, + sendQueues: {} as Record, setReplyToMessage: vi.fn(), updateConversation: vi.fn(), updateConversationViaMessage: vi.fn(), + // The same shape as the real store's action: a pure update on one queue. + updateSendQueue: ( + conversationId: string, + update: (queue: InboxSendQueue) => InboxSendQueue, + ) => { + inboxStore.sendQueues = { + ...inboxStore.sendQueues, + [conversationId]: update( + inboxStore.sendQueues[conversationId] ?? + createSendQueue(), + ), + } + notifyStore() + }, } vi.mock("@/features/chat/store/chat-store-provider", () => ({ - useChatStore: (selector: (state: typeof inboxStore) => unknown) => - selector(inboxStore), + // Subscribes to the mutable store so queue updates re-render the composer. + useChatStore: (selector: (state: typeof inboxStore) => unknown) => { + useSyncExternalStore( + (listener) => { + storeListeners.add(listener) + return () => storeListeners.delete(listener) + }, + () => storeVersion, + ) + return selector(inboxStore) + }, })) const guestStore = { appendMessage: vi.fn(), + markMessagesDeleted: vi.fn(), guestConversationId: "1:00000000-0000-0000-0000-000000000000", markMessageFailed: vi.fn(), sendMessage: vi.fn(), @@ -325,11 +383,13 @@ describe("message composers", () => { guestStore.markMessageFailed.mockClear() guestStore.sendMessage.mockClear() inboxStore.appendMessage.mockClear() + inboxStore.markMessagesDeleted.mockClear() inboxStore.markMessageFailed.mockClear() inboxStore.setReplyToMessage.mockClear() inboxStore.updateConversationViaMessage.mockClear() inboxStore.replyToMessage = null inboxStore.isPrivateReply = false + inboxStore.sendQueues = {} ids.next = 1 container = document.createElement("div") document.body.appendChild(container) @@ -342,10 +402,154 @@ describe("message composers", () => { window.matchMedia = defaultMatchMedia }) - test("submits every rapid inbox message independently", async () => { - act(() => root.render()) + test("sends rapid inbox messages one at a time, each after the previous one's result", async () => { + vi.useFakeTimers({ toFake: ["setTimeout", "clearTimeout", "Date"] }) + try { + act(() => root.render()) + const textarea = await submitMessages(["1", "2", "3"]) - await expectRapidSubmissions() + // Only the first goes out; the rest wait for its answer. + expect(action.executeAsync).toHaveBeenCalledTimes(1) + expect(textarea.value).toBe("") + + for (const expected of ["1", "2", "3"]) { + const input = getSubmittedMessage( + action.executeAsync.mock.calls.at(-1)?.[0], + ) + expect(input.text).toBe(expected) + await act(async () => { + action.resolveRequests.at(-1)?.({ data: {} }) + await Promise.resolve() + }) + // The channel accepts it (the realtime answer), then the 500 ms gap. + act(() => { + inboxStore.updateSendQueue("conversation-1", (queue) => + queue.inFlight?.clientId === input.clientId + ? { + ...queue, + inFlight: null, + nextAllowedAt: Date.now() + AGENT_SEND_GAP_MS, + } + : queue, + ) + }) + const expectedCalls = Number(expected) + (expected === "3" ? 0 : 1) + if (expected !== "3") { + expect(action.executeAsync).toHaveBeenCalledTimes(Number(expected)) + await act(async () => { + await vi.advanceTimersByTimeAsync(AGENT_SEND_GAP_MS) + }) + } + expect(action.executeAsync).toHaveBeenCalledTimes(expectedCalls) + } + } finally { + vi.useRealTimers() + } + }) + + test("a failed inbox message holds the ones queued behind it and locks the composer", async () => { + act(() => root.render()) + + const textarea = await submitMessages(["1", "2", "3"]) + // The server refuses the first one while the other two are still queued. + await act(async () => { + action.resolveRequests[0]?.({ serverError: "Send failed" }) + await Promise.resolve() + }) + + await vi.waitFor(() => { + expect(container.querySelector('[role="alert"]')).not.toBeNull() + }) + // Held: nothing after the failed one went out, and the send button is off. + expect(action.executeAsync).toHaveBeenCalledTimes(1) + expect( + container + .querySelector('[aria-label="Send message"]') + ?.hasAttribute("disabled"), + ).toBe(true) + expect(container.textContent).toContain("messages.sendQueue.failed") + + await act(async () => { + setTextareaValue(textarea, "4") + textarea.dispatchEvent( + new KeyboardEvent("keydown", { + bubbles: true, + cancelable: true, + key: "Enter", + }), + ) + await Promise.resolve() + }) + expect(action.executeAsync).toHaveBeenCalledTimes(1) + expect(textarea.value).toBe("4") + }) + + test("discarding the held messages unlocks the composer", async () => { + act(() => root.render()) + await submitMessages(["1", "2"]) + await act(async () => { + action.resolveRequests[0]?.({ serverError: "Send failed" }) + await Promise.resolve() + }) + await vi.waitFor(() => { + expect(container.querySelector('[role="alert"]')).not.toBeNull() + }) + + const discard = Array.from(container.querySelectorAll("button")).find( + (button) => button.textContent === "messages.sendQueue.discard", + ) + act(() => { + discard?.dispatchEvent(new MouseEvent("click", { bubbles: true })) + }) + + expect(container.querySelector('[role="alert"]')).toBeNull() + expect(inboxStore.sendQueues["conversation-1"]?.waiting).toEqual([]) + // The dropped message's row leaves the thread instead of looking sent. + const dropped = inboxStore.markMessagesDeleted.mock.calls.at(-1)?.[0] + expect(dropped).toHaveLength(1) + expect( + inboxStore.appendMessage.mock.calls.map(([row]) => row.id), + ).toContain(dropped?.[0]) + }) + + test("a lost answer stops the queue after 30 s and waits for the person, never sending the next by itself", async () => { + vi.useFakeTimers({ toFake: ["setTimeout", "clearTimeout", "Date"] }) + try { + act(() => root.render()) + await submitMessages(["1", "2"]) + expect(action.executeAsync).toHaveBeenCalledTimes(1) + + await act(async () => { + action.resolveRequests.at(-1)?.({ data: {} }) + await vi.advanceTimersByTimeAsync(AGENT_SEND_CONFIRM_TIMEOUT_MS) + }) + + expect(container.textContent).toContain("messages.sendQueue.unconfirmed") + expect(action.executeAsync).toHaveBeenCalledTimes(1) + + const proceed = Array.from(container.querySelectorAll("button")).find( + (button) => button.textContent === "messages.sendQueue.continue", + ) + await act(async () => { + proceed?.dispatchEvent(new MouseEvent("click", { bubbles: true })) + await vi.advanceTimersByTimeAsync(1) + }) + + expect(action.executeAsync).toHaveBeenCalledTimes(2) + } finally { + vi.useRealTimers() + } + }) + + test("queued messages survive a conversation switch", async () => { + act(() => root.render()) + await submitMessages(["1", "2"]) + + inboxStore.activeConversationId = "conversation-2" + act(() => notifyStore()) + + expect(inboxStore.sendQueues["conversation-1"]?.waiting).toHaveLength(1) + inboxStore.activeConversationId = "conversation-1" }) test("submits every rapid webchat message independently", async () => { @@ -357,7 +561,7 @@ describe("message composers", () => { }) test("submits an inbox message when Enter is pressed on a desktop keyboard", async () => { - act(() => root.render()) + act(() => root.render()) const textarea = container.querySelector("textarea") if (!textarea) { throw new Error("Message composer did not render a textarea") @@ -378,7 +582,7 @@ describe("message composers", () => { test("does not submit an inbox message when Enter is pressed on a touch device", async () => { isTouchDevice = true - act(() => root.render()) + act(() => root.render()) const textarea = container.querySelector("textarea") if (!textarea) { throw new Error("Message composer did not render a textarea") @@ -399,7 +603,7 @@ describe("message composers", () => { test("submits an inbox message when Cmd+Enter is pressed on a touch device", async () => { isTouchDevice = true - act(() => root.render()) + act(() => root.render()) const textarea = container.querySelector("textarea") if (!textarea) { throw new Error("Message composer did not render a textarea") @@ -461,13 +665,13 @@ describe("message composers", () => { expect(event.defaultPrevented).toBe(false) }) - test("marks an optimistic inbox message failed and keeps its reply target on a server error", async () => { + test("marks an optimistic inbox message failed on a server error; the reply target was already consumed at send time", async () => { inboxStore.replyToMessage = { createdAt: new Date("2026-01-01T00:00:00Z"), id: "message-1", } as never action.executeAsync.mockResolvedValueOnce({ serverError: "Send failed" }) - act(() => root.render()) + act(() => root.render()) await submitMessages(["hello"]) @@ -482,13 +686,16 @@ describe("message composers", () => { submittedMessage.clientId, "Send failed", ) - expect(inboxStore.setReplyToMessage).not.toHaveBeenCalled() + expect(inboxStore.setReplyToMessage).toHaveBeenCalledWith(null) + expect(submittedMessage).toMatchObject({ + replyToMessageId: "message-1", + }) expect(disableBotExecute).not.toHaveBeenCalled() }) - test("keeps selected media on an inbox server error", async () => { + test("clears selected media at send time and still sends it", async () => { action.executeAsync.mockResolvedValueOnce({ serverError: "Send failed" }) - act(() => root.render()) + act(() => root.render()) const mediaLibraryButton = container.querySelector( '[aria-label="mediaLibrary.openMediaLibrary"]', ) @@ -518,12 +725,15 @@ describe("message composers", () => { }) expect( container.querySelector('[data-testid="media-file-preview"]'), - ).not.toBeNull() + ).toBeNull() + expect(action.executeAsync.mock.calls[0]?.[0]).toMatchObject({ + mediaFileIds: ["1"], + }) }) test("catches a rejected inbox send and marks its optimistic message failed", async () => { action.executeAsync.mockRejectedValueOnce(new Error("Network offline")) - act(() => root.render()) + act(() => root.render()) await submitMessages(["hello"]) @@ -545,7 +755,7 @@ describe("message composers", () => { id: "message-1", } as never action.executeAsync.mockResolvedValueOnce({ data: {} }) - act(() => root.render()) + act(() => root.render()) await submitMessages(["hello"]) @@ -560,7 +770,7 @@ describe("message composers", () => { test("disables the bot after a successful inbox send", async () => { action.executeAsync.mockResolvedValueOnce({ data: {} }) - act(() => root.render()) + act(() => root.render()) await submitMessages(["hello"]) diff --git a/apps/builder/__tests__/message-input-thread-control.test.tsx b/apps/builder/__tests__/message-input-thread-control.test.tsx index bd1e94890d..b5116ef2c7 100644 --- a/apps/builder/__tests__/message-input-thread-control.test.tsx +++ b/apps/builder/__tests__/message-input-thread-control.test.tsx @@ -95,6 +95,9 @@ const storeState = { replyToMessage: null, isPrivateReply: false, messages: [], + markMessageFailed: vi.fn(), + sendQueues: {}, + updateSendQueue: vi.fn(), activeConversationId: "conv-1", conversations: [ { @@ -111,6 +114,7 @@ const storeState = { }, ], } +vi.mock("@/hooks/routing", () => ({ useWorkspaceId: () => "ws-1" })) vi.mock("@/features/chat/store/chat-store-provider", () => ({ useChatStore: (selector: (state: typeof storeState) => unknown) => selector(storeState), diff --git a/apps/builder/__tests__/message-item-send-error.test.tsx b/apps/builder/__tests__/message-item-send-error.test.tsx index 63a7437556..d985291db1 100644 --- a/apps/builder/__tests__/message-item-send-error.test.tsx +++ b/apps/builder/__tests__/message-item-send-error.test.tsx @@ -27,6 +27,13 @@ vi.mock("@/features/messages/components/whatsapp-call-card", () => ({ WhatsappCallCard: () =>
audioCall
, })) +// Comment rows render the reply/like/hide actions, which read the chat store; +// this file is about the send-error affordances, so a stub keeps it store-free. +vi.mock("@/features/messages/components/message-actions", () => ({ + MessageActions: () => null, + MessageActionsEditor: () => null, +})) + let container: HTMLDivElement | null = null let root: Root | null = null @@ -69,6 +76,7 @@ const makeMessage = (overrides: Partial = {}) => deletedAt: null, attributes: null, contentAttributes: null, + contactInboxId: "ci-1", attachments: [], ...overrides, }) as unknown as MessageResourceWithRelations @@ -162,3 +170,115 @@ describe("MessageItem call-failure affordance", () => { expect(el.querySelector(".text-destructive")).toBeNull() }) }) + +describe("MessageItem Resend control", () => { + const renderResend = () => + vi.fn((_: unknown) => ) + + test("is offered for a failed outgoing direct message", () => { + const resend = renderResend() + const el = renderComponent( + , + ) + + expect(el.querySelector('[data-testid="resend"]')).not.toBeNull() + expect(resend).toHaveBeenCalledTimes(1) + }) + + test.each([ + ["a message that did not fail", { sendError: null, senderType: "user" }], + ["a bot message", { sendError: "x", senderType: "bot" }], + [ + "a message the channel already accepted", + { sendError: "x", senderType: "user", sourceId: "mid-1" }, + ], + [ + "a public comment reply", + { sendError: "x", senderType: "user", type: "comment" }, + ], + ])("is not offered for %s", (_name, overrides) => { + const resend = renderResend() + const el = renderComponent( + ), + })} + renderResend={resend} + />, + ) + + expect(el.querySelector('[data-testid="resend"]')).toBeNull() + expect(resend).not.toHaveBeenCalled() + }) + + test("is offered for a failed private reply (a comment delivered as a DM)", () => { + const el = renderComponent( + } + />, + ) + + expect(el.querySelector('[data-testid="resend"]')).not.toBeNull() + }) + + test("is not offered for a row the server never accepted (an optimistic row has no contact inbox)", () => { + const el = renderComponent( + } + />, + ) + + expect(el.querySelector('[data-testid="resend"]')).toBeNull() + }) + + test("is never offered in the guest view", () => { + const el = renderComponent( + } + />, + ) + + expect(el.querySelector('[data-testid="resend"]')).toBeNull() + }) + + test("renders nothing extra when the view passes no Resend control", () => { + const el = renderComponent( + , + ) + + expect(el.querySelector('[data-testid="resend"]')).toBeNull() + }) +}) diff --git a/apps/builder/__tests__/message-list.test.tsx b/apps/builder/__tests__/message-list.test.tsx index 250bd556fe..a5c4bdb9f0 100644 --- a/apps/builder/__tests__/message-list.test.tsx +++ b/apps/builder/__tests__/message-list.test.tsx @@ -91,6 +91,9 @@ vi.mock("@/features/conversations/components/conversation-info", () => ({ ConversationInfo: () => null, })) +vi.mock("@/features/messages/components/resend-message-button", () => ({ + ResendMessageButton: () => null, +})) vi.mock("@/features/messages/components/message-item", () => ({ MessageItem: () => null, })) diff --git a/apps/builder/__tests__/messages-public-api.test.ts b/apps/builder/__tests__/messages-public-api.test.ts index dc48044365..5ca48b4125 100644 --- a/apps/builder/__tests__/messages-public-api.test.ts +++ b/apps/builder/__tests__/messages-public-api.test.ts @@ -98,6 +98,11 @@ vi.mock("@/features/messages/actions/delete-message.action", () => ({ deleteMessage, })) +const resendMessage = vi.fn() +vi.mock("@/features/messages/actions/resend-message.action", () => ({ + resendMessage, +})) + const changeMessageAttributes = vi.fn() vi.mock("@/features/messages/actions/change-message-attributes.action", () => ({ changeMessageAttributes, @@ -403,6 +408,54 @@ describe("DELETE /v1/conversations/{conversationId}/messages/{messageId}", () => }) }) +describe("POST /v1/conversations/{conversationId}/messages/{messageId}/resend", () => { + const procedure = findProcedure( + "POST", + "/v1/conversations/{conversationId}/messages/{messageId}/resend", + ) + + test("is a 202 under the Messages tag", () => { + expect(procedure.route.successStatus).toBe(202) + expect(procedure.route.tags).toContain("Messages") + }) + + test("delegates to resendMessage with the id field it expects and returns its result", async () => { + const createdAt = new Date("2026-01-01T00:00:00Z") + resendMessage.mockResolvedValueOnce({ id: "msg-1", queued: true }) + + const result = await procedure.handler?.({ + context, + input: { conversationId: "conv-1", messageId: "msg-1", createdAt }, + }) + + expect(resendMessage).toHaveBeenCalledWith({ + workspaceId: "ws-1", + conversationId: "conv-1", + parsedInput: { id: "msg-1", createdAt }, + }) + expect(result).toEqual({ id: "msg-1", queued: true }) + }) + + test("checks the caller may see the conversation first, and resends nothing when it may not", async () => { + conversationService.findByOrFail.mockRejectedValueOnce( + new Error("Conversation not found"), + ) + + await expect( + procedure.handler?.({ + context, + input: { + conversationId: "conv-1", + messageId: "msg-1", + createdAt: new Date("2026-01-01T00:00:00Z"), + }, + }), + ).rejects.toThrow("Conversation not found") + + expect(resendMessage).not.toHaveBeenCalled() + }) +}) + describe("POST /v1/conversations/{conversationId}/messages/{messageId}/attributes", () => { const procedure = findProcedure( "POST", diff --git a/apps/builder/__tests__/public-spec-mcp.test.ts b/apps/builder/__tests__/public-spec-mcp.test.ts index 5b3a80117e..718e36661b 100644 --- a/apps/builder/__tests__/public-spec-mcp.test.ts +++ b/apps/builder/__tests__/public-spec-mcp.test.ts @@ -292,6 +292,7 @@ describe("x-mcp outbound policy", () => { "leaderboards.publish", "leaderboards.triggerRewards", "messages.create", + "messages.resend", "messages.sendWhatsappTemplate", "messengerChannels.sendCapiTestEvent", "miniApps.publishWhatsapp", diff --git a/apps/builder/__tests__/resend-message-button.test.tsx b/apps/builder/__tests__/resend-message-button.test.tsx new file mode 100644 index 0000000000..f511e3e413 --- /dev/null +++ b/apps/builder/__tests__/resend-message-button.test.tsx @@ -0,0 +1,187 @@ +import { act } from "react" +import { createRoot, type Root } from "react-dom/client" +import { afterEach, describe, expect, test, vi } from "vitest" +import { ResendMessageButton } from "@/features/messages/components/resend-message-button" +import type { SendQueue } from "@/features/messages/lib/send-queue" +import { + createSendQueue, + enqueueSend, + failSendSubmit, + markResendSubmitted, + markSendSubmitted, +} from "@/features/messages/lib/send-queue" + +vi.mock("next-intl", () => ({ + useTranslations: () => (key: string) => key, +})) + +const toast = vi.hoisted(() => ({ error: vi.fn() })) +vi.mock("sonner", () => ({ toast })) + +const resendAction = vi.hoisted(() => vi.fn()) +vi.mock("@/features/messages/actions/resend-message.action", () => ({ + resendMessageAction: resendAction, +})) + +const store = vi.hoisted(() => ({ + markMessageFailed: vi.fn(), + updateSendQueue: vi.fn(), + updateAllSendQueues: vi.fn(), +})) +vi.mock("@/features/chat/store/chat-store-provider", () => ({ + useChatStore: (selector: (state: typeof store) => unknown) => selector(store), +})) + +const MESSAGE = { + id: "msg-1", + createdAt: new Date("2026-07-09T08:37:21.108Z"), + conversationId: "conv-1", + workspaceId: "ws-1", + clientId: "c-1", + sendError: "(#10) permission denied", +} + +let container: HTMLDivElement | null = null +let root: Root | null = null + +const render = () => { + Object.assign(globalThis, { IS_REACT_ACT_ENVIRONMENT: true }) + container = document.createElement("div") + document.body.append(container) + root = createRoot(container) + act(() => { + root?.render() + }) + // biome-ignore lint/style/noNonNullAssertion: assigned synchronously above + return container! +} + +afterEach(() => { + act(() => root?.unmount()) + container?.remove() + container = null + root = null + vi.clearAllMocks() +}) + +const press = async (el: HTMLElement) => { + await act(() => { + el.querySelector("button")?.click() + return Promise.resolve() + }) +} + +const lastQueueUpdate = (index: number) => { + const [conversationId, update] = store.updateSendQueue.mock.calls[index] as [ + string, + (queue: SendQueue) => SendQueue, + ] + return { conversationId, update } +} + +describe("ResendMessageButton", () => { + test("is labelled with the shared Resend key", () => { + expect(render().textContent).toContain("actions.resend") + }) + + test("pressing it resends this message by id and createdAt in its workspace and conversation", async () => { + resendAction.mockResolvedValue({ data: { id: "msg-1", queued: true } }) + await press(render()) + + expect(resendAction).toHaveBeenCalledWith("ws-1", "conv-1", { + id: "msg-1", + createdAt: MESSAGE.createdAt, + }) + }) + + test("the badge clears and the queue tracks the message BEFORE the request returns", async () => { + let finish: (value: unknown) => void = () => undefined + resendAction.mockReturnValue( + new Promise((resolve) => { + finish = resolve + }), + ) + const el = render() + await press(el) + + expect(store.markMessageFailed).toHaveBeenCalledWith( + "msg-1", + undefined, + null, + ) + const { conversationId, update } = lastQueueUpdate(0) + expect(conversationId).toBe("conv-1") + expect(update(createSendQueue()).inFlight?.messageId).toBe("msg-1") + expect(el.querySelector("button")?.disabled).toBe(true) + + await act(async () => finish({ data: { id: "msg-1", queued: true } })) + expect(toast.error).not.toHaveBeenCalled() + expect(store.markMessageFailed).toHaveBeenCalledTimes(1) + }) + + test("a refusal (409) restores the failure and the hold, and shows the server message", async () => { + resendAction.mockResolvedValue({ + serverError: "This message cannot be resent", + }) + await press(render()) + + expect(toast.error).toHaveBeenCalledWith("This message cannot be resent") + expect(store.markMessageFailed).toHaveBeenLastCalledWith( + "msg-1", + undefined, + "(#10) permission denied", + ) + const held = failSendSubmit( + markSendSubmitted( + enqueueSend(createSendQueue(), { clientId: "c-1", input: {} }), + "c-1", + 0, + ), + "c-1", + ) + const tracked = markResendSubmitted( + held, + { messageId: "msg-1", clientId: "c-1" }, + 0, + ) + const [restore] = store.updateAllSendQueues.mock.calls.at(-1) as [ + (queue: SendQueue) => SendQueue, + ] + expect(restore(tracked).inFlight).toBeNull() + expect(restore(tracked).holdReason).toBe("failed") + }) + + test("a queue held for this message in ANOTHER conversation (a private reply) is unlocked too, an unrelated one is left alone", async () => { + resendAction.mockResolvedValue({ data: { id: "msg-1", queued: true } }) + await press(render()) + + const [track] = store.updateAllSendQueues.mock.calls[0] as [ + (queue: SendQueue) => SendQueue, + ] + const held = failSendSubmit( + markSendSubmitted( + enqueueSend(createSendQueue(), { + clientId: "c-1", + input: {}, + }), + "c-1", + 0, + ), + "c-1", + ) + // Held for a submit refused by clientId only; the row's clientId matches. + expect(track(held).holdReason).toBeNull() + const unrelated = createSendQueue() + expect(track(unrelated)).toBe(unrelated) + }) + + test("a thrown error falls back to its message, then to the generic one", async () => { + resendAction.mockRejectedValue(new Error("network down")) + await press(render()) + expect(toast.error).toHaveBeenCalledWith("network down") + + resendAction.mockRejectedValue("boom") + await press(container as HTMLElement) + expect(toast.error).toHaveBeenLastCalledWith("messages.unknownError") + }) +}) diff --git a/apps/builder/__tests__/resume-broadcast-dialog.test.tsx b/apps/builder/__tests__/resume-broadcast-dialog.test.tsx index 41470e958b..20969d6aa9 100644 --- a/apps/builder/__tests__/resume-broadcast-dialog.test.tsx +++ b/apps/builder/__tests__/resume-broadcast-dialog.test.tsx @@ -1,4 +1,3 @@ -import type { BroadcastModel } from "@chatbotx.io/database/types" import { act, useCallback, useState } from "react" import { createRoot, type Root } from "react-dom/client" import { useForm, useFormContext } from "react-hook-form" @@ -6,6 +5,9 @@ import { afterEach, describe, expect, test, vi } from "vitest" import { useBroadcastTransitionActionCallbacks } from "@/features/broadcasts/components/broadcast-transition-dialog" import { ResumeBroadcastDialog } from "@/features/broadcasts/components/resume-broadcast-dialog" import type { BroadcastPlanLimitOutcome } from "@/features/broadcasts/lib/broadcast-plan-limit" +import type { BroadcastResourceWithRelations } from "@/features/broadcasts/schema/resource" + +type BroadcastModel = BroadcastResourceWithRelations /** Echoes the key back so assertions never depend on the English copy. */ vi.mock("next-intl", () => ({ @@ -338,3 +340,53 @@ describe("ResumeBroadcastDialog for a repeating broadcast", () => { expect(text).not.toContain("broadcasts.resumeDialog.templateDescription") }) }) + +describe("ResumeBroadcastDialog for a broadcast the system stopped", () => { + const BLOCKED = { + ...BROADCAST, + statusReason: "accountPolicyBlocked", + statusErrorMessage: "(#2022) commerce messaging disabled", + statusInboxId: "inbox-1", + statusInbox: { id: "inbox-1", name: "Spring page" }, + } as BroadcastModel + + test("shows the reason, page name, provider error and the continue-anyway label", () => { + const el = renderDialog(BLOCKED) + const text = el.textContent ?? "" + + expect(el.querySelector('[role="alert"]')).not.toBeNull() + expect(text).toContain("broadcasts.resumeDialog.blocked.title") + expect(text).toContain("broadcasts.statusReason.accountPolicyBlocked") + expect(text).toContain("Spring page") + expect(text).toContain("(#2022) commerce messaging disabled") + expect(text).toContain("broadcasts.resumeDialog.blocked.description") + expect(text).toContain("broadcasts.resumeDialog.blocked.confirm") + expect(text).not.toContain("actions.resume") + expect(text).not.toContain("broadcasts.resumeDialog.description") + }) + + test("omits the page line when the page was deleted", () => { + const el = renderDialog({ ...BLOCKED, statusInbox: null } as BroadcastModel) + expect(el.textContent).not.toContain( + "broadcasts.resumeDialog.blocked.pageLabel", + ) + expect(el.querySelector('[role="alert"]')).not.toBeNull() + }) + + test("also warns for a paused repeating series", () => { + const el = renderDialog({ ...BLOCKED, ...REPEATING } as BroadcastModel) + expect(el.querySelector('[role="alert"]')).not.toBeNull() + expect(el.textContent).not.toContain( + "broadcasts.resumeDialog.templateDescription", + ) + }) + + test("a manually stopped broadcast shows no warning and the normal label", () => { + const el = renderDialog() + expect(el.querySelector('[role="alert"]')).toBeNull() + expect(el.textContent).toContain("actions.resume") + expect(el.textContent).not.toContain( + "broadcasts.resumeDialog.blocked.confirm", + ) + }) +}) diff --git a/apps/builder/__tests__/send-queue-notice.test.tsx b/apps/builder/__tests__/send-queue-notice.test.tsx new file mode 100644 index 0000000000..8303d5e4fd --- /dev/null +++ b/apps/builder/__tests__/send-queue-notice.test.tsx @@ -0,0 +1,77 @@ +import { act } from "react" +import { createRoot, type Root } from "react-dom/client" +import { afterEach, describe, expect, test, vi } from "vitest" +import { SendQueueNotice } from "@/features/messages/components/send-queue-notice" + +vi.mock("next-intl", () => ({ + useTranslations: () => (key: string, values?: { count?: number }) => + values?.count === undefined ? key : `${key}:${values.count}`, +})) + +let container: HTMLDivElement | null = null +let root: Root | null = null + +const render = (props: Parameters[0]) => { + Object.assign(globalThis, { IS_REACT_ACT_ENVIRONMENT: true }) + container = document.createElement("div") + document.body.append(container) + root = createRoot(container) + act(() => { + root?.render() + }) + // biome-ignore lint/style/noNonNullAssertion: assigned synchronously above + return container! +} + +const buttonWithText = (el: HTMLElement, text: string) => + Array.from(el.querySelectorAll("button")).find((b) => b.textContent === text) + +afterEach(() => { + act(() => root?.unmount()) + container?.remove() + container = null + root = null +}) + +describe("SendQueueNotice", () => { + test("after a failure it says how many are held and offers only Discard (the resend is on the failed message)", () => { + const onDiscard = vi.fn() + const onContinue = vi.fn() + const el = render({ + heldCount: 3, + reason: "failed", + onContinue, + onDiscard, + }) + + expect(el.getAttribute("role")).toBeNull() + expect(el.querySelector('[role="alert"]')).not.toBeNull() + expect(el.textContent).toContain("messages.sendQueue.failed:3") + expect(buttonWithText(el, "messages.sendQueue.continue")).toBeUndefined() + + act(() => { + buttonWithText(el, "messages.sendQueue.discard")?.click() + }) + expect(onDiscard).toHaveBeenCalledTimes(1) + expect(onContinue).not.toHaveBeenCalled() + }) + + test("after a lost answer it offers to send the rest or discard them", () => { + const onDiscard = vi.fn() + const onContinue = vi.fn() + const el = render({ + heldCount: 2, + reason: "unconfirmed", + onContinue, + onDiscard, + }) + + expect(el.textContent).toContain("messages.sendQueue.unconfirmed:2") + + act(() => { + buttonWithText(el, "messages.sendQueue.continue")?.click() + }) + expect(onContinue).toHaveBeenCalledTimes(1) + expect(onDiscard).not.toHaveBeenCalled() + }) +}) diff --git a/apps/builder/messages/ar.json b/apps/builder/messages/ar.json index 5a13e181f8..e7cf20c475 100644 --- a/apps/builder/messages/ar.json +++ b/apps/builder/messages/ar.json @@ -526,6 +526,11 @@ "paused": "متوقف مؤقتًا", "ended": "منتهٍ" }, + "statusReason": { + "accountPolicyBlocked": "تم الإيقاف تلقائيًا: تم حظر حساب القناة من الإرسال بعد مخالفة للسياسات.", + "accountSendRestricted": "تم الإيقاف تلقائيًا: حساب القناة مقيّد مؤقتًا من الإرسال.", + "page": "الصفحة: {name}" + }, "stats": { "sent": "مُرسَل", "delivered": "مُسلَّم", @@ -674,7 +679,14 @@ "resumeDialog": { "title": "Resume broadcast", "description": "\"{name}\" will continue sending to recipients who have not received it yet.", - "templateDescription": "سيعود \"{name}\" إلى التكرار من الموعد المجدول التالي. تم تخطي عمليات التشغيل أثناء الإيقاف." + "templateDescription": "سيعود \"{name}\" إلى التكرار من الموعد المجدول التالي. تم تخطي عمليات التشغيل أثناء الإيقاف.", + "blocked": { + "title": "تم الإيقاف لأن حساب القناة لا يستطيع الإرسال", + "description": "إذا كان الحساب لا يزال محظورًا، ستفشل الرسالة الأولى وسيتوقف البث مرة أخرى. قد يؤدي الإرسال أثناء الحظر إلى تقييد أشد.", + "pageLabel": "الصفحة", + "errorLabel": "الخطأ من القناة", + "confirm": "استئناف على أي حال" + } }, "planLimitDialog": { "title": "ترقية خطتك", @@ -4582,6 +4594,12 @@ "cardEnding": "بطاقة تنتهي بـ {lastFourDigits}", "notCharged": "لم يتم الخصم بعد. اخصمه عبر مزود الدفع.", "reference": "المرجع {referenceId}" + }, + "sendQueue": { + "failed": "فشل إرسال رسالة. أعد إرسالها لمتابعة الإرسال.", + "unconfirmed": "تعذّر تأكيد إرسال آخر رسالة. اختر ما إذا كنت تريد متابعة الإرسال.", + "continue": "متابعة الإرسال", + "discard": "إغلاق" } }, "instagram": { @@ -6114,7 +6132,8 @@ "total": "Total customers scanned: {count}", "waitCooldown": "You must wait another 24 hours before you can use this feature again.", "failed": "The last scan failed. You can try again once the cooldown ends.", - "partial": "The last scan finished partially — some conversations could not be imported." + "partial": "The last scan finished partially — some conversations could not be imported.", + "cancelled": "تم إلغاء آخر عملية مسح قبل اكتمالها." }, "errors": { "contactScanFromTimeInvalid": "Scan-from time must be in the past.", @@ -6140,9 +6159,20 @@ "running": "Running", "succeeded": "Succeeded", "partial": "Partial", - "failed": "Failed" + "failed": "Failed", + "cancelled": "تم الإلغاء" }, "empty": "No scans have been run yet." + }, + "cancel": { + "button": "إلغاء المسح", + "title": "هل تريد إلغاء هذا المسح؟", + "description": "يتوقف المسح ويتم الاحتفاظ بالعملاء الذين تم استيرادهم بالفعل. لا يزال عليك الانتظار 24 ساعة من بدء هذا المسح قبل أن تتمكن من مسح صندوق الوارد هذا مرة أخرى.", + "keep": "متابعة المسح", + "confirm": "إلغاء المسح", + "success": "تم إلغاء المسح.", + "notRunning": "لا توجد عملية مسح قيد التشغيل لصندوق الوارد هذا.", + "failed": "تعذّر إلغاء المسح. يرجى المحاولة مرة أخرى." } }, "auditLogs": { diff --git a/apps/builder/messages/az.json b/apps/builder/messages/az.json index d26068b2a4..9eb658bcc3 100644 --- a/apps/builder/messages/az.json +++ b/apps/builder/messages/az.json @@ -568,6 +568,11 @@ "paused": "Dayandırılıb", "ended": "Bitib" }, + "statusReason": { + "accountPolicyBlocked": "Avtomatik dayandırıldı: kanal hesabı siyasət pozuntusuna görə göndərməkdən bloklandı.", + "accountSendRestricted": "Avtomatik dayandırıldı: kanal hesabının göndərməsi müvəqqəti məhdudlaşdırılıb.", + "page": "Səhifə: {name}" + }, "stats": { "sent": "Göndərilib", "delivered": "Çatdırılıb", @@ -716,7 +721,14 @@ "resumeDialog": { "title": "Kütləvi göndərişə davam et", "description": "\"{name}\" hələ onu almamış alıcılara göndərilməyə davam edəcək.", - "templateDescription": "\"{name}\" növbəti planlaşdırılmış vaxtdan yenidən təkrarlanır. Fasilə zamanı icralar keçildi." + "templateDescription": "\"{name}\" növbəti planlaşdırılmış vaxtdan yenidən təkrarlanır. Fasilə zamanı icralar keçildi.", + "blocked": { + "title": "Kanal hesabı göndərə bilmədiyi üçün dayandırıldı", + "description": "Hesab hələ də bloklanıbsa, ilk mesaj uğursuz olacaq və yayım yenidən dayanacaq. Bloklu ikən göndərmək daha ağır məhdudiyyətə səbəb ola bilər.", + "pageLabel": "Səhifə", + "errorLabel": "Kanaldan gələn xəta", + "confirm": "Yenə də davam et" + } }, "planLimitDialog": { "title": "Planınızı yüksəldin", @@ -5264,6 +5276,12 @@ "cardEnding": "Sonu {lastFourDigits} olan kart", "notCharged": "Hələ çıxılmayıb. Ödəniş provayderiniz vasitəsilə çıxın.", "reference": "İstinad {referenceId}" + }, + "sendQueue": { + "failed": "Mesaj göndərilmədi. Göndərməyə davam etmək üçün onu yenidən göndərin.", + "unconfirmed": "Son mesajın göndərildiyini təsdiqləyə bilmədik. Göndərməyə davam edib-etməyəcəyinizi seçin.", + "continue": "Göndərməyə davam et", + "discard": "Bağla" } }, "instagram": { @@ -6796,7 +6814,8 @@ "total": "Yoxlanmış müştərilərin ümumi sayı: {count}", "waitCooldown": "Bu funksiyadan yenidən istifadə etmək üçün daha 24 saat gözləməlisiniz.", "failed": "Son yoxlama uğursuz oldu. Gözləmə müddəti bitdikdən sonra yenidən cəhd edə bilərsiniz.", - "partial": "Son yoxlama qismən tamamlandı, bəzi söhbətləri idxal etmək mümkün olmadı." + "partial": "Son yoxlama qismən tamamlandı, bəzi söhbətləri idxal etmək mümkün olmadı.", + "cancelled": "Son skan bitmədən ləğv edildi." }, "errors": { "contactScanFromTimeInvalid": "Yoxlanacaq dövrün başlama vaxtı keçmişdə olmalıdır.", @@ -6822,9 +6841,20 @@ "running": "İcra olunur", "succeeded": "Uğurlu", "partial": "Qismən tamamlanıb", - "failed": "Uğursuz" + "failed": "Uğursuz", + "cancelled": "Ləğv edildi" }, "empty": "Hələ yoxlama aparılmayıb." + }, + "cancel": { + "button": "Skanı ləğv et", + "title": "Bu skan ləğv edilsin?", + "description": "Skan dayanır və artıq idxal edilmiş müştərilər saxlanılır. Bu gələn qutusunu yenidən skan etmək üçün yenə də bu skanın başlanmasından 24 saat gözləməlisiniz.", + "keep": "Skana davam et", + "confirm": "Skanı ləğv et", + "success": "Skan ləğv edildi.", + "notRunning": "Bu gələn qutusu üçün işləyən skan yoxdur.", + "failed": "Skan ləğv edilə bilmədi. Yenidən cəhd edin." } }, "auditLogs": { diff --git a/apps/builder/messages/da.json b/apps/builder/messages/da.json index 3ea1754413..a2d33dd9a3 100644 --- a/apps/builder/messages/da.json +++ b/apps/builder/messages/da.json @@ -526,6 +526,11 @@ "paused": "På pause", "ended": "Afsluttet" }, + "statusReason": { + "accountPolicyBlocked": "Stoppet automatisk: kanalkontoen blev blokeret fra at sende efter en overtrædelse af reglerne.", + "accountSendRestricted": "Stoppet automatisk: kanalkontoen er midlertidigt begrænset i at sende.", + "page": "Side: {name}" + }, "stats": { "sent": "Sendt", "delivered": "Leveret", @@ -674,7 +679,14 @@ "resumeDialog": { "title": "Resume broadcast", "description": "\"{name}\" will continue sending to recipients who have not received it yet.", - "templateDescription": "\"{name}\" gentages igen fra næste planlagte tidspunkt. Kørsler under pausen blev sprunget over." + "templateDescription": "\"{name}\" gentages igen fra næste planlagte tidspunkt. Kørsler under pausen blev sprunget over.", + "blocked": { + "title": "Stoppet, fordi kanalkontoen ikke kan sende", + "description": "Hvis kontoen stadig er blokeret, mislykkes den første besked, og udsendelsen stopper igen. At sende, mens kontoen er blokeret, kan føre til en strengere begrænsning.", + "pageLabel": "Side", + "errorLabel": "Fejl fra kanalen", + "confirm": "Genoptag alligevel" + } }, "planLimitDialog": { "title": "Opgrader dit abonnement", @@ -4582,6 +4594,12 @@ "cardEnding": "Kort, der ender på {lastFourDigits}", "notCharged": "Ikke trukket endnu. Træk beløbet via din betalingsudbyder.", "reference": "Reference {referenceId}" + }, + "sendQueue": { + "failed": "En besked kunne ikke sendes. Send den igen for at fortsætte.", + "unconfirmed": "Vi kunne ikke bekræfte, at den sidste besked blev sendt. Vælg, om du vil fortsætte.", + "continue": "Fortsæt med at sende", + "discard": "Afvis" } }, "instagram": { @@ -6114,7 +6132,8 @@ "total": "Total customers scanned: {count}", "waitCooldown": "You must wait another 24 hours before you can use this feature again.", "failed": "The last scan failed. You can try again once the cooldown ends.", - "partial": "The last scan finished partially — some conversations could not be imported." + "partial": "The last scan finished partially — some conversations could not be imported.", + "cancelled": "Den seneste scanning blev annulleret, før den var færdig." }, "errors": { "contactScanFromTimeInvalid": "Scan-from time must be in the past.", @@ -6140,9 +6159,20 @@ "running": "Running", "succeeded": "Succeeded", "partial": "Partial", - "failed": "Failed" + "failed": "Failed", + "cancelled": "Annulleret" }, "empty": "No scans have been run yet." + }, + "cancel": { + "button": "Annuller scanning", + "title": "Annuller denne scanning?", + "description": "Scanningen stopper, og allerede importerede kunder bevares. Du skal stadig vente 24 timer fra start af denne scanning, før du kan scanne denne indbakke igen.", + "keep": "Fortsæt scanning", + "confirm": "Annuller scanning", + "success": "Scanningen er annulleret.", + "notRunning": "Der kører ingen scanning for denne indbakke.", + "failed": "Scanningen kunne ikke annulleres. Prøv igen." } }, "auditLogs": { diff --git a/apps/builder/messages/de.json b/apps/builder/messages/de.json index 42e71dce11..b0c030a3d5 100644 --- a/apps/builder/messages/de.json +++ b/apps/builder/messages/de.json @@ -526,6 +526,11 @@ "paused": "Pausiert", "ended": "Beendet" }, + "statusReason": { + "accountPolicyBlocked": "Automatisch gestoppt: Das Kanalkonto wurde nach einem Richtlinienverstoß am Senden gehindert.", + "accountSendRestricted": "Automatisch gestoppt: Das Kanalkonto ist vorübergehend am Senden eingeschränkt.", + "page": "Seite: {name}" + }, "stats": { "sent": "Gesendet", "delivered": "Zugestellt", @@ -674,7 +679,14 @@ "resumeDialog": { "title": "Resume broadcast", "description": "\"{name}\" will continue sending to recipients who have not received it yet.", - "templateDescription": "„{name}“ wiederholt sich wieder ab dem nächsten geplanten Zeitpunkt. Läufe während der Pause wurden übersprungen." + "templateDescription": "„{name}“ wiederholt sich wieder ab dem nächsten geplanten Zeitpunkt. Läufe während der Pause wurden übersprungen.", + "blocked": { + "title": "Gestoppt, weil das Kanalkonto nicht senden kann", + "description": "Ist das Konto weiterhin gesperrt, schlägt die erste Nachricht fehl und der Broadcast stoppt erneut. Senden trotz Sperre kann zu einer stärkeren Einschränkung führen.", + "pageLabel": "Seite", + "errorLabel": "Fehler vom Kanal", + "confirm": "Trotzdem fortsetzen" + } }, "planLimitDialog": { "title": "Tarif upgraden", @@ -4582,6 +4594,12 @@ "cardEnding": "Karte mit Endung {lastFourDigits}", "notCharged": "Noch nicht belastet. Belasten Sie sie über Ihren Zahlungsanbieter.", "reference": "Referenz {referenceId}" + }, + "sendQueue": { + "failed": "Eine Nachricht konnte nicht gesendet werden. Sende sie erneut, um fortzufahren.", + "unconfirmed": "Wir konnten nicht bestätigen, dass die letzte Nachricht gesendet wurde. Wähle, ob du weitersenden möchtest.", + "continue": "Weitersenden", + "discard": "Schließen" } }, "instagram": { @@ -6114,7 +6132,8 @@ "total": "Total customers scanned: {count}", "waitCooldown": "You must wait another 24 hours before you can use this feature again.", "failed": "The last scan failed. You can try again once the cooldown ends.", - "partial": "The last scan finished partially — some conversations could not be imported." + "partial": "The last scan finished partially — some conversations could not be imported.", + "cancelled": "Der letzte Scan wurde vor dem Abschluss abgebrochen." }, "errors": { "contactScanFromTimeInvalid": "Scan-from time must be in the past.", @@ -6140,9 +6159,20 @@ "running": "Running", "succeeded": "Succeeded", "partial": "Partial", - "failed": "Failed" + "failed": "Failed", + "cancelled": "Abgebrochen" }, "empty": "No scans have been run yet." + }, + "cancel": { + "button": "Scan abbrechen", + "title": "Diesen Scan abbrechen?", + "description": "Der Scan wird gestoppt, bereits importierte Kunden bleiben erhalten. Sie müssen ab dem Start dieses Scans trotzdem 24 Stunden warten, bevor Sie diesen Posteingang erneut scannen können.", + "keep": "Weiter scannen", + "confirm": "Scan abbrechen", + "success": "Scan abgebrochen.", + "notRunning": "Für diesen Posteingang läuft kein Scan.", + "failed": "Der Scan konnte nicht abgebrochen werden. Bitte versuchen Sie es erneut." } }, "auditLogs": { diff --git a/apps/builder/messages/en.json b/apps/builder/messages/en.json index 54a3cd8589..65108b7d35 100644 --- a/apps/builder/messages/en.json +++ b/apps/builder/messages/en.json @@ -568,6 +568,11 @@ "paused": "Paused", "ended": "Ended" }, + "statusReason": { + "accountPolicyBlocked": "Stopped automatically: the channel account was blocked from sending after a policy violation.", + "accountSendRestricted": "Stopped automatically: the channel account is temporarily restricted from sending.", + "page": "Page: {name}" + }, "stats": { "sent": "Sent", "delivered": "Delivered", @@ -716,7 +721,14 @@ "resumeDialog": { "title": "Resume broadcast", "description": "\"{name}\" will continue sending to recipients who have not received it yet.", - "templateDescription": "\"{name}\" starts repeating again from its next scheduled time. Runs during the pause were skipped." + "templateDescription": "\"{name}\" starts repeating again from its next scheduled time. Runs during the pause were skipped.", + "blocked": { + "title": "Stopped because the channel account cannot send", + "description": "If the account is still blocked, the first message will fail and the broadcast will stop again. Sending while blocked can lead to a heavier restriction.", + "pageLabel": "Page", + "errorLabel": "Error from the channel", + "confirm": "Resume anyway" + } }, "planLimitDialog": { "title": "Upgrade your plan", @@ -5264,6 +5276,12 @@ "cardEnding": "Card ending {lastFourDigits}", "notCharged": "Not charged yet. Charge it with your payment provider.", "reference": "Reference {referenceId}" + }, + "sendQueue": { + "failed": "A message failed to send. Resend it to continue sending.", + "unconfirmed": "We couldn't confirm the last message was sent. Choose whether to keep sending.", + "continue": "Keep sending", + "discard": "Dismiss" } }, "instagram": { @@ -6796,7 +6814,8 @@ "total": "Total customers scanned: {count}", "waitCooldown": "You must wait another 24 hours before you can use this feature again.", "failed": "The last scan failed. You can try again once the cooldown ends.", - "partial": "The last scan finished partially — some conversations could not be imported." + "partial": "The last scan finished partially — some conversations could not be imported.", + "cancelled": "The last scan was cancelled before it finished." }, "errors": { "contactScanFromTimeInvalid": "Scan-from time must be in the past.", @@ -6822,9 +6841,20 @@ "running": "Running", "succeeded": "Succeeded", "partial": "Partial", - "failed": "Failed" + "failed": "Failed", + "cancelled": "Cancelled" }, "empty": "No scans have been run yet." + }, + "cancel": { + "button": "Cancel scan", + "title": "Cancel this scan?", + "description": "The scan stops and customers already imported are kept. You still have to wait 24 hours from when this scan started before you can scan this inbox again.", + "keep": "Keep scanning", + "confirm": "Cancel scan", + "success": "Scan cancelled.", + "notRunning": "No scan is running for this inbox.", + "failed": "Could not cancel the scan. Please try again." } }, "auditLogs": { diff --git a/apps/builder/messages/es.json b/apps/builder/messages/es.json index dfcd516437..7e8677d400 100644 --- a/apps/builder/messages/es.json +++ b/apps/builder/messages/es.json @@ -526,6 +526,11 @@ "paused": "En pausa", "ended": "Finalizada" }, + "statusReason": { + "accountPolicyBlocked": "Detenido automáticamente: la cuenta del canal fue bloqueada para enviar tras una infracción de las políticas.", + "accountSendRestricted": "Detenido automáticamente: la cuenta del canal tiene el envío restringido temporalmente.", + "page": "Página: {name}" + }, "stats": { "sent": "Enviado", "delivered": "Entregado", @@ -674,7 +679,14 @@ "resumeDialog": { "title": "Resume broadcast", "description": "\"{name}\" will continue sending to recipients who have not received it yet.", - "templateDescription": "«{name}» vuelve a repetirse desde su próxima hora programada. Las ejecuciones durante la pausa se omitieron." + "templateDescription": "«{name}» vuelve a repetirse desde su próxima hora programada. Las ejecuciones durante la pausa se omitieron.", + "blocked": { + "title": "Detenido porque la cuenta del canal no puede enviar", + "description": "Si la cuenta sigue bloqueada, el primer mensaje fallará y la difusión se detendrá de nuevo. Enviar mientras está bloqueada puede provocar una restricción más severa.", + "pageLabel": "Página", + "errorLabel": "Error del canal", + "confirm": "Reanudar de todos modos" + } }, "planLimitDialog": { "title": "Mejora tu plan", @@ -4582,6 +4594,12 @@ "cardEnding": "Tarjeta terminada en {lastFourDigits}", "notCharged": "Aún no se ha cobrado. Cóbralo con tu proveedor de pagos.", "reference": "Referencia {referenceId}" + }, + "sendQueue": { + "failed": "No se pudo enviar un mensaje. Reenvíalo para seguir enviando.", + "unconfirmed": "No pudimos confirmar que el último mensaje se envió. Elige si quieres seguir enviando.", + "continue": "Seguir enviando", + "discard": "Descartar" } }, "instagram": { @@ -6114,7 +6132,8 @@ "total": "Total customers scanned: {count}", "waitCooldown": "You must wait another 24 hours before you can use this feature again.", "failed": "The last scan failed. You can try again once the cooldown ends.", - "partial": "The last scan finished partially — some conversations could not be imported." + "partial": "The last scan finished partially — some conversations could not be imported.", + "cancelled": "El último escaneo se canceló antes de terminar." }, "errors": { "contactScanFromTimeInvalid": "Scan-from time must be in the past.", @@ -6140,9 +6159,20 @@ "running": "Running", "succeeded": "Succeeded", "partial": "Partial", - "failed": "Failed" + "failed": "Failed", + "cancelled": "Cancelado" }, "empty": "No scans have been run yet." + }, + "cancel": { + "button": "Cancelar escaneo", + "title": "¿Cancelar este escaneo?", + "description": "El escaneo se detiene y los clientes ya importados se conservan. Aun así, debes esperar 24 horas desde que empezó este escaneo para volver a escanear esta bandeja.", + "keep": "Seguir escaneando", + "confirm": "Cancelar escaneo", + "success": "Escaneo cancelado.", + "notRunning": "No hay ningún escaneo en curso para esta bandeja.", + "failed": "No se pudo cancelar el escaneo. Inténtalo de nuevo." } }, "auditLogs": { diff --git a/apps/builder/messages/fi.json b/apps/builder/messages/fi.json index 30b4d8ec96..139cac4255 100644 --- a/apps/builder/messages/fi.json +++ b/apps/builder/messages/fi.json @@ -526,6 +526,11 @@ "paused": "Tauolla", "ended": "Päättynyt" }, + "statusReason": { + "accountPolicyBlocked": "Pysäytetty automaattisesti: kanavan tili estettiin lähettämästä käytäntörikkomuksen vuoksi.", + "accountSendRestricted": "Pysäytetty automaattisesti: kanavan tilin lähettämistä on tilapäisesti rajoitettu.", + "page": "Sivu: {name}" + }, "stats": { "sent": "Lähetetty", "delivered": "Toimitettu", @@ -674,7 +679,14 @@ "resumeDialog": { "title": "Resume broadcast", "description": "\"{name}\" will continue sending to recipients who have not received it yet.", - "templateDescription": "\"{name}\" alkaa toistua uudelleen seuraavasta ajastetusta ajankohdasta. Tauon aikaiset ajot ohitettiin." + "templateDescription": "\"{name}\" alkaa toistua uudelleen seuraavasta ajastetusta ajankohdasta. Tauon aikaiset ajot ohitettiin.", + "blocked": { + "title": "Pysäytetty, koska kanavan tili ei voi lähettää", + "description": "Jos tili on edelleen estetty, ensimmäinen viesti epäonnistuu ja lähetys pysähtyy uudelleen. Lähettäminen eston aikana voi johtaa ankarampaan rajoitukseen.", + "pageLabel": "Sivu", + "errorLabel": "Kanavan virhe", + "confirm": "Jatka silti" + } }, "planLimitDialog": { "title": "Päivitä tilauksesi", @@ -4582,6 +4594,12 @@ "cardEnding": "Kortti, joka päättyy {lastFourDigits}", "notCharged": "Ei vielä veloitettu. Veloita maksupalveluntarjoajasi kautta.", "reference": "Viite {referenceId}" + }, + "sendQueue": { + "failed": "Viestin lähetys epäonnistui. Lähetä se uudelleen jatkaaksesi.", + "unconfirmed": "Emme voineet vahvistaa, että viimeisin viesti lähetettiin. Valitse, jatketaanko lähettämistä.", + "continue": "Jatka lähettämistä", + "discard": "Hylkää" } }, "instagram": { @@ -6114,7 +6132,8 @@ "total": "Total customers scanned: {count}", "waitCooldown": "You must wait another 24 hours before you can use this feature again.", "failed": "The last scan failed. You can try again once the cooldown ends.", - "partial": "The last scan finished partially — some conversations could not be imported." + "partial": "The last scan finished partially — some conversations could not be imported.", + "cancelled": "Viimeisin skannaus peruttiin ennen valmistumista." }, "errors": { "contactScanFromTimeInvalid": "Scan-from time must be in the past.", @@ -6140,9 +6159,20 @@ "running": "Running", "succeeded": "Succeeded", "partial": "Partial", - "failed": "Failed" + "failed": "Failed", + "cancelled": "Peruttu" }, "empty": "No scans have been run yet." + }, + "cancel": { + "button": "Peruuta skannaus", + "title": "Perutaanko tämä skannaus?", + "description": "Skannaus pysähtyy ja jo tuodut asiakkaat säilyvät. Sinun on silti odotettava 24 tuntia tämän skannauksen alusta ennen kuin voit skannata tämän postilaatikon uudelleen.", + "keep": "Jatka skannausta", + "confirm": "Peruuta skannaus", + "success": "Skannaus peruttu.", + "notRunning": "Tälle postilaatikolle ei ole käynnissä skannausta.", + "failed": "Skannausta ei voitu perua. Yritä uudelleen." } }, "auditLogs": { diff --git a/apps/builder/messages/fr.json b/apps/builder/messages/fr.json index 2c3b5fac6e..cee6e1f1a8 100644 --- a/apps/builder/messages/fr.json +++ b/apps/builder/messages/fr.json @@ -526,6 +526,11 @@ "paused": "En pause", "ended": "Terminé" }, + "statusReason": { + "accountPolicyBlocked": "Arrêté automatiquement : le compte du canal a été bloqué en envoi après une violation des règles.", + "accountSendRestricted": "Arrêté automatiquement : le compte du canal est temporairement limité en envoi.", + "page": "Page : {name}" + }, "stats": { "sent": "Envoyé", "delivered": "Distribué", @@ -674,7 +679,14 @@ "resumeDialog": { "title": "Resume broadcast", "description": "\"{name}\" will continue sending to recipients who have not received it yet.", - "templateDescription": "« {name} » reprend à partir de sa prochaine échéance. Les envois pendant la pause ont été ignorés." + "templateDescription": "« {name} » reprend à partir de sa prochaine échéance. Les envois pendant la pause ont été ignorés.", + "blocked": { + "title": "Arrêté car le compte du canal ne peut pas envoyer", + "description": "Si le compte est toujours bloqué, le premier message échouera et la diffusion s'arrêtera de nouveau. Envoyer alors que le compte est bloqué peut entraîner une restriction plus sévère.", + "pageLabel": "Page", + "errorLabel": "Erreur du canal", + "confirm": "Reprendre quand même" + } }, "planLimitDialog": { "title": "Mettre votre forfait à niveau", @@ -4582,6 +4594,12 @@ "cardEnding": "Carte se terminant par {lastFourDigits}", "notCharged": "Pas encore débité. Débitez-le via votre prestataire de paiement.", "reference": "Référence {referenceId}" + }, + "sendQueue": { + "failed": "Un message n'a pas pu être envoyé. Renvoyez-le pour continuer.", + "unconfirmed": "Nous n'avons pas pu confirmer l'envoi du dernier message. Choisissez de continuer ou non.", + "continue": "Continuer l'envoi", + "discard": "Ignorer" } }, "instagram": { @@ -6114,7 +6132,8 @@ "total": "Total customers scanned: {count}", "waitCooldown": "You must wait another 24 hours before you can use this feature again.", "failed": "The last scan failed. You can try again once the cooldown ends.", - "partial": "The last scan finished partially — some conversations could not be imported." + "partial": "The last scan finished partially — some conversations could not be imported.", + "cancelled": "Le dernier scan a été annulé avant la fin." }, "errors": { "contactScanFromTimeInvalid": "Scan-from time must be in the past.", @@ -6140,9 +6159,20 @@ "running": "Running", "succeeded": "Succeeded", "partial": "Partial", - "failed": "Failed" + "failed": "Failed", + "cancelled": "Annulé" }, "empty": "No scans have been run yet." + }, + "cancel": { + "button": "Annuler le scan", + "title": "Annuler ce scan ?", + "description": "Le scan s'arrête et les clients déjà importés sont conservés. Vous devez tout de même attendre 24 heures après le début de ce scan avant de pouvoir scanner de nouveau cette boîte de réception.", + "keep": "Continuer le scan", + "confirm": "Annuler le scan", + "success": "Scan annulé.", + "notRunning": "Aucun scan n'est en cours pour cette boîte de réception.", + "failed": "Impossible d'annuler le scan. Veuillez réessayer." } }, "auditLogs": { diff --git a/apps/builder/messages/he.json b/apps/builder/messages/he.json index 94724d2fe4..402117e0e8 100644 --- a/apps/builder/messages/he.json +++ b/apps/builder/messages/he.json @@ -2227,6 +2227,12 @@ "cardEnding": "כרטיס המסתיים ב-{lastFourDigits}", "notCharged": "עדיין לא חויב. חייב דרך ספק התשלומים שלך.", "reference": "אסמכתה {referenceId}" + }, + "sendQueue": { + "failed": "שליחת הודעה נכשלה. שלח אותה שוב כדי להמשיך.", + "unconfirmed": "לא הצלחנו לאשר שההודעה האחרונה נשלחה. בחר אם להמשיך לשלוח.", + "continue": "המשך לשלוח", + "discard": "סגור" } }, "instagram": { @@ -3759,7 +3765,8 @@ "total": "Total customers scanned: {count}", "waitCooldown": "You must wait another 24 hours before you can use this feature again.", "failed": "The last scan failed. You can try again once the cooldown ends.", - "partial": "The last scan finished partially — some conversations could not be imported." + "partial": "The last scan finished partially — some conversations could not be imported.", + "cancelled": "הסריקה האחרונה בוטלה לפני שהסתיימה." }, "errors": { "contactScanFromTimeInvalid": "Scan-from time must be in the past.", @@ -3785,9 +3792,20 @@ "running": "Running", "succeeded": "Succeeded", "partial": "Partial", - "failed": "Failed" + "failed": "Failed", + "cancelled": "בוטל" }, "empty": "No scans have been run yet." + }, + "cancel": { + "button": "ביטול סריקה", + "title": "לבטל את הסריקה הזו?", + "description": "הסריקה נעצרת והלקוחות שכבר יובאו נשמרים. עדיין צריך להמתין 24 שעות מתחילת הסריקה הזו לפני שאפשר לסרוק שוב את תיבת הדואר הזו.", + "keep": "המשך סריקה", + "confirm": "ביטול סריקה", + "success": "הסריקה בוטלה.", + "notRunning": "אין סריקה פועלת עבור תיבת הדואר הזו.", + "failed": "לא ניתן היה לבטל את הסריקה. נסו שוב." } }, "auditLogs": { @@ -7652,6 +7670,11 @@ "paused": "מושהה", "ended": "הסתיים" }, + "statusReason": { + "accountPolicyBlocked": "נעצר אוטומטית: חשבון הערוץ נחסם מלשלוח בעקבות הפרת מדיניות.", + "accountSendRestricted": "נעצר אוטומטית: חשבון הערוץ מוגבל זמנית מלשלוח.", + "page": "עמוד: {name}" + }, "stats": { "sent": "נשלח", "delivered": "נמסר", @@ -7800,7 +7823,14 @@ "resumeDialog": { "title": "Resume broadcast", "description": "\"{name}\" will continue sending to recipients who have not received it yet.", - "templateDescription": "\"{name}\" יחזור על עצמו שוב מהמועד המתוזמן הבא. הרצות בזמן ההשהיה דולגו." + "templateDescription": "\"{name}\" יחזור על עצמו שוב מהמועד המתוזמן הבא. הרצות בזמן ההשהיה דולגו.", + "blocked": { + "title": "נעצר כי חשבון הערוץ לא יכול לשלוח", + "description": "אם החשבון עדיין חסום, ההודעה הראשונה תיכשל והשידור ייעצר שוב. שליחה בזמן החסימה עלולה להוביל להגבלה חמורה יותר.", + "pageLabel": "עמוד", + "errorLabel": "שגיאה מהערוץ", + "confirm": "המשך בכל זאת" + } }, "planLimitDialog": { "title": "שדרוג התוכנית", diff --git a/apps/builder/messages/id.json b/apps/builder/messages/id.json index a1e76b6046..9f3438fb9e 100644 --- a/apps/builder/messages/id.json +++ b/apps/builder/messages/id.json @@ -526,6 +526,11 @@ "paused": "Dijeda", "ended": "Berakhir" }, + "statusReason": { + "accountPolicyBlocked": "Dihentikan otomatis: akun kanal diblokir dari pengiriman karena pelanggaran kebijakan.", + "accountSendRestricted": "Dihentikan otomatis: akun kanal dibatasi sementara dari pengiriman.", + "page": "Halaman: {name}" + }, "stats": { "sent": "Terkirim", "delivered": "Tersampaikan", @@ -674,7 +679,14 @@ "resumeDialog": { "title": "Resume broadcast", "description": "\"{name}\" will continue sending to recipients who have not received it yet.", - "templateDescription": "\"{name}\" berulang kembali mulai waktu terjadwal berikutnya. Eksekusi selama jeda telah dilewati." + "templateDescription": "\"{name}\" berulang kembali mulai waktu terjadwal berikutnya. Eksekusi selama jeda telah dilewati.", + "blocked": { + "title": "Dihentikan karena akun kanal tidak dapat mengirim", + "description": "Jika akun masih diblokir, pesan pertama akan gagal dan siaran akan berhenti lagi. Mengirim saat diblokir dapat menyebabkan pembatasan yang lebih berat.", + "pageLabel": "Halaman", + "errorLabel": "Galat dari kanal", + "confirm": "Tetap lanjutkan" + } }, "planLimitDialog": { "title": "Tingkatkan paket Anda", @@ -4582,6 +4594,12 @@ "cardEnding": "Kartu berakhiran {lastFourDigits}", "notCharged": "Belum ditagih. Tagih melalui penyedia pembayaran Anda.", "reference": "Referensi {referenceId}" + }, + "sendQueue": { + "failed": "Sebuah pesan gagal terkirim. Kirim ulang untuk melanjutkan.", + "unconfirmed": "Kami tidak dapat memastikan pesan terakhir terkirim. Pilih apakah akan terus mengirim.", + "continue": "Lanjutkan pengiriman", + "discard": "Tutup" } }, "instagram": { @@ -6114,7 +6132,8 @@ "total": "Total customers scanned: {count}", "waitCooldown": "You must wait another 24 hours before you can use this feature again.", "failed": "The last scan failed. You can try again once the cooldown ends.", - "partial": "The last scan finished partially — some conversations could not be imported." + "partial": "The last scan finished partially — some conversations could not be imported.", + "cancelled": "Pemindaian terakhir dibatalkan sebelum selesai." }, "errors": { "contactScanFromTimeInvalid": "Scan-from time must be in the past.", @@ -6140,9 +6159,20 @@ "running": "Running", "succeeded": "Succeeded", "partial": "Partial", - "failed": "Failed" + "failed": "Failed", + "cancelled": "Dibatalkan" }, "empty": "No scans have been run yet." + }, + "cancel": { + "button": "Batalkan pemindaian", + "title": "Batalkan pemindaian ini?", + "description": "Pemindaian berhenti dan pelanggan yang sudah diimpor tetap disimpan. Anda tetap harus menunggu 24 jam sejak pemindaian ini dimulai sebelum dapat memindai kotak masuk ini lagi.", + "keep": "Lanjutkan pemindaian", + "confirm": "Batalkan pemindaian", + "success": "Pemindaian dibatalkan.", + "notRunning": "Tidak ada pemindaian yang berjalan untuk kotak masuk ini.", + "failed": "Pemindaian tidak dapat dibatalkan. Silakan coba lagi." } }, "auditLogs": { diff --git a/apps/builder/messages/it.json b/apps/builder/messages/it.json index f68a3d3e9e..82a997e6d5 100644 --- a/apps/builder/messages/it.json +++ b/apps/builder/messages/it.json @@ -2204,6 +2204,11 @@ "paused": "In pausa", "ended": "Terminata" }, + "statusReason": { + "accountPolicyBlocked": "Interrotto automaticamente: l'account del canale è stato bloccato dall'invio dopo una violazione delle norme.", + "accountSendRestricted": "Interrotto automaticamente: l'account del canale è temporaneamente limitato nell'invio.", + "page": "Pagina: {name}" + }, "stats": { "sent": "Inviato", "delivered": "Consegnato", @@ -2352,7 +2357,14 @@ "resumeDialog": { "title": "Resume broadcast", "description": "\"{name}\" will continue sending to recipients who have not received it yet.", - "templateDescription": "«{name}» riprende a ripetersi dal prossimo orario pianificato. Le esecuzioni durante la pausa sono state saltate." + "templateDescription": "«{name}» riprende a ripetersi dal prossimo orario pianificato. Le esecuzioni durante la pausa sono state saltate.", + "blocked": { + "title": "Interrotto perché l'account del canale non può inviare", + "description": "Se l'account è ancora bloccato, il primo messaggio fallirà e la trasmissione si interromperà di nuovo. Inviare mentre è bloccato può causare una restrizione più severa.", + "pageLabel": "Pagina", + "errorLabel": "Errore dal canale", + "confirm": "Riprendi comunque" + } }, "planLimitDialog": { "title": "Aggiorna il tuo piano", @@ -4582,6 +4594,12 @@ "cardEnding": "Carta che termina con {lastFourDigits}", "notCharged": "Non ancora addebitato. Addebitalo tramite il tuo fornitore di pagamenti.", "reference": "Riferimento {referenceId}" + }, + "sendQueue": { + "failed": "Un messaggio non è stato inviato. Invialo di nuovo per continuare.", + "unconfirmed": "Non siamo riusciti a confermare l'invio dell'ultimo messaggio. Scegli se continuare a inviare.", + "continue": "Continua a inviare", + "discard": "Ignora" } }, "instagram": { @@ -6114,7 +6132,8 @@ "total": "Total customers scanned: {count}", "waitCooldown": "You must wait another 24 hours before you can use this feature again.", "failed": "The last scan failed. You can try again once the cooldown ends.", - "partial": "The last scan finished partially — some conversations could not be imported." + "partial": "The last scan finished partially — some conversations could not be imported.", + "cancelled": "L'ultima scansione è stata annullata prima del termine." }, "errors": { "contactScanFromTimeInvalid": "Scan-from time must be in the past.", @@ -6140,9 +6159,20 @@ "running": "Running", "succeeded": "Succeeded", "partial": "Partial", - "failed": "Failed" + "failed": "Failed", + "cancelled": "Annullata" }, "empty": "No scans have been run yet." + }, + "cancel": { + "button": "Annulla scansione", + "title": "Annullare questa scansione?", + "description": "La scansione si ferma e i clienti già importati vengono mantenuti. Devi comunque attendere 24 ore dall'avvio di questa scansione prima di poter scansionare di nuovo questa casella.", + "keep": "Continua la scansione", + "confirm": "Annulla scansione", + "success": "Scansione annullata.", + "notRunning": "Nessuna scansione è in corso per questa casella.", + "failed": "Impossibile annullare la scansione. Riprova." } }, "auditLogs": { diff --git a/apps/builder/messages/ja.json b/apps/builder/messages/ja.json index 532e56a98a..13737841f2 100644 --- a/apps/builder/messages/ja.json +++ b/apps/builder/messages/ja.json @@ -526,6 +526,11 @@ "paused": "一時停止中", "ended": "終了" }, + "statusReason": { + "accountPolicyBlocked": "自動停止: ポリシー違反によりチャネルアカウントの送信がブロックされました。", + "accountSendRestricted": "自動停止: チャネルアカウントの送信が一時的に制限されています。", + "page": "ページ: {name}" + }, "stats": { "sent": "送信済み", "delivered": "配信済み", @@ -674,7 +679,14 @@ "resumeDialog": { "title": "Resume broadcast", "description": "\"{name}\" will continue sending to recipients who have not received it yet.", - "templateDescription": "「{name}」は次の予定時刻から再び繰り返されます。一時停止中の実行はスキップされました。" + "templateDescription": "「{name}」は次の予定時刻から再び繰り返されます。一時停止中の実行はスキップされました。", + "blocked": { + "title": "チャネルアカウントが送信できないため停止しました", + "description": "アカウントがまだブロックされている場合、最初のメッセージは失敗し、配信は再び停止します。ブロック中に送信すると、より厳しい制限につながる可能性があります。", + "pageLabel": "ページ", + "errorLabel": "チャネルからのエラー", + "confirm": "それでも再開" + } }, "planLimitDialog": { "title": "プランをアップグレード", @@ -4559,6 +4571,12 @@ "cardEnding": "末尾 {lastFourDigits} のカード", "notCharged": "まだ請求されていません。決済プロバイダーで請求してください。", "reference": "参照番号 {referenceId}" + }, + "sendQueue": { + "failed": "メッセージを送信できませんでした。再送信すると続行できます。", + "unconfirmed": "最後のメッセージが送信されたか確認できませんでした。送信を続けるか選択してください。", + "continue": "送信を続ける", + "discard": "閉じる" } }, "instagram": { @@ -6091,7 +6109,8 @@ "total": "Total customers scanned: {count}", "waitCooldown": "You must wait another 24 hours before you can use this feature again.", "failed": "The last scan failed. You can try again once the cooldown ends.", - "partial": "The last scan finished partially — some conversations could not be imported." + "partial": "The last scan finished partially — some conversations could not be imported.", + "cancelled": "前回のスキャンは完了前にキャンセルされました。" }, "errors": { "contactScanFromTimeInvalid": "Scan-from time must be in the past.", @@ -6117,9 +6136,20 @@ "running": "Running", "succeeded": "Succeeded", "partial": "Partial", - "failed": "Failed" + "failed": "Failed", + "cancelled": "キャンセル済み" }, "empty": "No scans have been run yet." + }, + "cancel": { + "button": "スキャンをキャンセル", + "title": "このスキャンをキャンセルしますか？", + "description": "スキャンは停止し、取り込み済みの顧客は保持されます。このインボックスを再度スキャンするには、このスキャンの開始から24時間待つ必要があります。", + "keep": "スキャンを続ける", + "confirm": "スキャンをキャンセル", + "success": "スキャンをキャンセルしました。", + "notRunning": "このインボックスで実行中のスキャンはありません。", + "failed": "スキャンをキャンセルできませんでした。もう一度お試しください。" } }, "auditLogs": { diff --git a/apps/builder/messages/nl.json b/apps/builder/messages/nl.json index 6f8991abae..014491adbe 100644 --- a/apps/builder/messages/nl.json +++ b/apps/builder/messages/nl.json @@ -526,6 +526,11 @@ "paused": "Gepauzeerd", "ended": "Beëindigd" }, + "statusReason": { + "accountPolicyBlocked": "Automatisch gestopt: het kanaalaccount is geblokkeerd voor verzenden na een beleidsovertreding.", + "accountSendRestricted": "Automatisch gestopt: het kanaalaccount is tijdelijk beperkt in verzenden.", + "page": "Pagina: {name}" + }, "stats": { "sent": "Verzonden", "delivered": "Afgeleverd", @@ -674,7 +679,14 @@ "resumeDialog": { "title": "Resume broadcast", "description": "\"{name}\" will continue sending to recipients who have not received it yet.", - "templateDescription": "\"{name}\" herhaalt zich weer vanaf het volgende geplande tijdstip. Uitvoeringen tijdens de pauze zijn overgeslagen." + "templateDescription": "\"{name}\" herhaalt zich weer vanaf het volgende geplande tijdstip. Uitvoeringen tijdens de pauze zijn overgeslagen.", + "blocked": { + "title": "Gestopt omdat het kanaalaccount niet kan verzenden", + "description": "Als het account nog steeds geblokkeerd is, mislukt het eerste bericht en stopt de broadcast opnieuw. Verzenden terwijl het account geblokkeerd is kan tot een zwaardere beperking leiden.", + "pageLabel": "Pagina", + "errorLabel": "Fout van het kanaal", + "confirm": "Toch hervatten" + } }, "planLimitDialog": { "title": "Upgrade je abonnement", @@ -4582,6 +4594,12 @@ "cardEnding": "Kaart eindigend op {lastFourDigits}", "notCharged": "Nog niet afgeschreven. Schrijf af via je betaalprovider.", "reference": "Referentie {referenceId}" + }, + "sendQueue": { + "failed": "Een bericht kon niet worden verzonden. Verstuur het opnieuw om door te gaan.", + "unconfirmed": "We konden niet bevestigen dat het laatste bericht is verzonden. Kies of je wilt doorgaan met verzenden.", + "continue": "Doorgaan met verzenden", + "discard": "Sluiten" } }, "instagram": { @@ -6114,7 +6132,8 @@ "total": "Total customers scanned: {count}", "waitCooldown": "You must wait another 24 hours before you can use this feature again.", "failed": "The last scan failed. You can try again once the cooldown ends.", - "partial": "The last scan finished partially — some conversations could not be imported." + "partial": "The last scan finished partially — some conversations could not be imported.", + "cancelled": "De laatste scan is geannuleerd voordat hij klaar was." }, "errors": { "contactScanFromTimeInvalid": "Scan-from time must be in the past.", @@ -6140,9 +6159,20 @@ "running": "Running", "succeeded": "Succeeded", "partial": "Partial", - "failed": "Failed" + "failed": "Failed", + "cancelled": "Geannuleerd" }, "empty": "No scans have been run yet." + }, + "cancel": { + "button": "Scan annuleren", + "title": "Deze scan annuleren?", + "description": "De scan stopt en reeds geïmporteerde klanten blijven behouden. U moet nog steeds 24 uur wachten vanaf het begin van deze scan voordat u deze inbox opnieuw kunt scannen.", + "keep": "Blijven scannen", + "confirm": "Scan annuleren", + "success": "Scan geannuleerd.", + "notRunning": "Er loopt geen scan voor deze inbox.", + "failed": "De scan kon niet worden geannuleerd. Probeer het opnieuw." } }, "auditLogs": { diff --git a/apps/builder/messages/pt-BR.json b/apps/builder/messages/pt-BR.json index d6fd96f2b9..7231566f1d 100644 --- a/apps/builder/messages/pt-BR.json +++ b/apps/builder/messages/pt-BR.json @@ -526,6 +526,11 @@ "paused": "Pausada", "ended": "Encerrada" }, + "statusReason": { + "accountPolicyBlocked": "Parado automaticamente: a conta do canal foi bloqueada para envio após uma violação de política.", + "accountSendRestricted": "Parado automaticamente: a conta do canal está temporariamente restrita para envio.", + "page": "Página: {name}" + }, "stats": { "sent": "Enviado", "delivered": "Entregue", @@ -674,7 +679,14 @@ "resumeDialog": { "title": "Resume broadcast", "description": "\"{name}\" will continue sending to recipients who have not received it yet.", - "templateDescription": "\"{name}\" volta a se repetir a partir do próximo horário agendado. As execuções durante a pausa foram ignoradas." + "templateDescription": "\"{name}\" volta a se repetir a partir do próximo horário agendado. As execuções durante a pausa foram ignoradas.", + "blocked": { + "title": "Parado porque a conta do canal não pode enviar", + "description": "Se a conta ainda estiver bloqueada, a primeira mensagem falhará e a transmissão será interrompida novamente. Enviar enquanto bloqueada pode levar a uma restrição mais severa.", + "pageLabel": "Página", + "errorLabel": "Erro do canal", + "confirm": "Retomar mesmo assim" + } }, "planLimitDialog": { "title": "Faça upgrade do seu plano", @@ -4559,6 +4571,12 @@ "cardEnding": "Cartão final {lastFourDigits}", "notCharged": "Ainda não cobrado. Faça a cobrança pelo seu provedor de pagamento.", "reference": "Referência {referenceId}" + }, + "sendQueue": { + "failed": "Uma mensagem não foi enviada. Reenvie-a para continuar.", + "unconfirmed": "Não foi possível confirmar o envio da última mensagem. Escolha se quer continuar enviando.", + "continue": "Continuar enviando", + "discard": "Dispensar" } }, "instagram": { @@ -5747,7 +5765,8 @@ "total": "Total customers scanned: {count}", "waitCooldown": "You must wait another 24 hours before you can use this feature again.", "failed": "The last scan failed. You can try again once the cooldown ends.", - "partial": "The last scan finished partially — some conversations could not be imported." + "partial": "The last scan finished partially — some conversations could not be imported.", + "cancelled": "A última verificação foi cancelada antes de terminar." }, "errors": { "contactScanFromTimeInvalid": "Scan-from time must be in the past.", @@ -5773,9 +5792,20 @@ "running": "Running", "succeeded": "Succeeded", "partial": "Partial", - "failed": "Failed" + "failed": "Failed", + "cancelled": "Cancelada" }, "empty": "No scans have been run yet." + }, + "cancel": { + "button": "Cancelar verificação", + "title": "Cancelar esta verificação?", + "description": "A verificação é interrompida e os clientes já importados são mantidos. Você ainda precisa esperar 24 horas desde o início desta verificação para verificar esta caixa de entrada novamente.", + "keep": "Continuar verificando", + "confirm": "Cancelar verificação", + "success": "Verificação cancelada.", + "notRunning": "Nenhuma verificação está em andamento nesta caixa de entrada.", + "failed": "Não foi possível cancelar a verificação. Tente novamente." } }, "auditLogs": { diff --git a/apps/builder/messages/pt-PT.json b/apps/builder/messages/pt-PT.json index 861885a9fc..1ee1511d7b 100644 --- a/apps/builder/messages/pt-PT.json +++ b/apps/builder/messages/pt-PT.json @@ -526,6 +526,11 @@ "paused": "Pausada", "ended": "Encerrada" }, + "statusReason": { + "accountPolicyBlocked": "Parado automaticamente: a conta do canal foi bloqueada para envio após uma violação de política.", + "accountSendRestricted": "Parado automaticamente: a conta do canal está temporariamente restringida para envio.", + "page": "Página: {name}" + }, "stats": { "sent": "Enviado", "delivered": "Entregue", @@ -674,7 +679,14 @@ "resumeDialog": { "title": "Resume broadcast", "description": "\"{name}\" will continue sending to recipients who have not received it yet.", - "templateDescription": "\"{name}\" volta a se repetir a partir do próximo horário agendado. As execuções durante a pausa foram ignoradas." + "templateDescription": "\"{name}\" volta a se repetir a partir do próximo horário agendado. As execuções durante a pausa foram ignoradas.", + "blocked": { + "title": "Parado porque a conta do canal não pode enviar", + "description": "Se a conta continuar bloqueada, a primeira mensagem falhará e a difusão será interrompida novamente. Enviar enquanto bloqueada pode levar a uma restrição mais severa.", + "pageLabel": "Página", + "errorLabel": "Erro do canal", + "confirm": "Retomar mesmo assim" + } }, "planLimitDialog": { "title": "Atualize o seu plano", @@ -4582,6 +4594,12 @@ "cardEnding": "Cartão terminado em {lastFourDigits}", "notCharged": "Ainda não cobrado. Cobre através do seu prestador de pagamentos.", "reference": "Referência {referenceId}" + }, + "sendQueue": { + "failed": "Uma mensagem não foi enviada. Reenvie-a para continuar.", + "unconfirmed": "Não foi possível confirmar o envio da última mensagem. Escolha se quer continuar a enviar.", + "continue": "Continuar a enviar", + "discard": "Dispensar" } }, "instagram": { @@ -6110,7 +6128,8 @@ "total": "Total customers scanned: {count}", "waitCooldown": "You must wait another 24 hours before you can use this feature again.", "failed": "The last scan failed. You can try again once the cooldown ends.", - "partial": "The last scan finished partially — some conversations could not be imported." + "partial": "The last scan finished partially — some conversations could not be imported.", + "cancelled": "A última verificação foi cancelada antes de terminar." }, "errors": { "contactScanFromTimeInvalid": "Scan-from time must be in the past.", @@ -6136,9 +6155,20 @@ "running": "Running", "succeeded": "Succeeded", "partial": "Partial", - "failed": "Failed" + "failed": "Failed", + "cancelled": "Cancelada" }, "empty": "No scans have been run yet." + }, + "cancel": { + "button": "Cancelar verificação", + "title": "Cancelar esta verificação?", + "description": "A verificação é interrompida e os clientes já importados são mantidos. Ainda tem de esperar 24 horas desde o início desta verificação para verificar esta caixa de entrada novamente.", + "keep": "Continuar a verificar", + "confirm": "Cancelar verificação", + "success": "Verificação cancelada.", + "notRunning": "Não está em curso nenhuma verificação nesta caixa de entrada.", + "failed": "Não foi possível cancelar a verificação. Tente novamente." } }, "auditLogs": { diff --git a/apps/builder/messages/ro.json b/apps/builder/messages/ro.json index 210a616e31..31a143eb7a 100644 --- a/apps/builder/messages/ro.json +++ b/apps/builder/messages/ro.json @@ -1923,6 +1923,11 @@ "paused": "Întrerupt", "ended": "Încheiat" }, + "statusReason": { + "accountPolicyBlocked": "Oprit automat: contul canalului a fost blocat la trimitere după o încălcare a politicilor.", + "accountSendRestricted": "Oprit automat: contul canalului este restricționat temporar la trimitere.", + "page": "Pagină: {name}" + }, "stats": { "sent": "Trimis", "delivered": "Livrat", @@ -2071,7 +2076,14 @@ "resumeDialog": { "title": "Resume broadcast", "description": "\"{name}\" will continue sending to recipients who have not received it yet.", - "templateDescription": "„{name}” se repetă din nou de la următoarea oră programată. Rulările din timpul pauzei au fost omise." + "templateDescription": "„{name}” se repetă din nou de la următoarea oră programată. Rulările din timpul pauzei au fost omise.", + "blocked": { + "title": "Oprit deoarece contul canalului nu poate trimite", + "description": "Dacă contul este în continuare blocat, primul mesaj va eșua, iar difuzarea se va opri din nou. Trimiterea cât timp contul este blocat poate duce la o restricție mai severă.", + "pageLabel": "Pagină", + "errorLabel": "Eroare de la canal", + "confirm": "Reia oricum" + } }, "planLimitDialog": { "title": "Actualizează planul", @@ -4582,6 +4594,12 @@ "cardEnding": "Card care se termină în {lastFourDigits}", "notCharged": "Nedebitat încă. Debitați prin furnizorul de plăți.", "reference": "Referință {referenceId}" + }, + "sendQueue": { + "failed": "Un mesaj nu a putut fi trimis. Retrimite-l pentru a continua.", + "unconfirmed": "Nu am putut confirma că ultimul mesaj a fost trimis. Alege dacă vrei să continui trimiterea.", + "continue": "Continuă trimiterea", + "discard": "Închide" } }, "instagram": { @@ -6114,7 +6132,8 @@ "total": "Total customers scanned: {count}", "waitCooldown": "You must wait another 24 hours before you can use this feature again.", "failed": "The last scan failed. You can try again once the cooldown ends.", - "partial": "The last scan finished partially — some conversations could not be imported." + "partial": "The last scan finished partially — some conversations could not be imported.", + "cancelled": "Ultima scanare a fost anulată înainte de a se termina." }, "errors": { "contactScanFromTimeInvalid": "Scan-from time must be in the past.", @@ -6140,9 +6159,20 @@ "running": "Running", "succeeded": "Succeeded", "partial": "Partial", - "failed": "Failed" + "failed": "Failed", + "cancelled": "Anulată" }, "empty": "No scans have been run yet." + }, + "cancel": { + "button": "Anulează scanarea", + "title": "Anulezi această scanare?", + "description": "Scanarea se oprește, iar clienții deja importați sunt păstrați. Trebuie totuși să aștepți 24 de ore de la începutul acestei scanări înainte de a putea scana din nou această căsuță.", + "keep": "Continuă scanarea", + "confirm": "Anulează scanarea", + "success": "Scanare anulată.", + "notRunning": "Nu rulează nicio scanare pentru această căsuță.", + "failed": "Scanarea nu a putut fi anulată. Încearcă din nou." } }, "auditLogs": { diff --git a/apps/builder/messages/sv.json b/apps/builder/messages/sv.json index f5723f7580..5f33b9bba0 100644 --- a/apps/builder/messages/sv.json +++ b/apps/builder/messages/sv.json @@ -763,6 +763,11 @@ "paused": "Pausad", "ended": "Avslutad" }, + "statusReason": { + "accountPolicyBlocked": "Stoppad automatiskt: kanalkontot blockerades från att skicka efter ett regelbrott.", + "accountSendRestricted": "Stoppad automatiskt: kanalkontot är tillfälligt begränsat från att skicka.", + "page": "Sida: {name}" + }, "telegramAllContacts": { "description": "Använd den här meddelandetypen om du vill skicka ett utskick till dina Telegram-kontakter.", "title": "Telegram" @@ -840,7 +845,14 @@ "resumeDialog": { "title": "Resume broadcast", "description": "\"{name}\" will continue sending to recipients who have not received it yet.", - "templateDescription": "\"{name}\" börjar upprepas igen från nästa schemalagda tidpunkt. Körningar under pausen hoppades över." + "templateDescription": "\"{name}\" börjar upprepas igen från nästa schemalagda tidpunkt. Körningar under pausen hoppades över.", + "blocked": { + "title": "Stoppad eftersom kanalkontot inte kan skicka", + "description": "Om kontot fortfarande är blockerat misslyckas det första meddelandet och utskicket stoppas igen. Att skicka medan kontot är blockerat kan leda till en strängare begränsning.", + "pageLabel": "Sida", + "errorLabel": "Fel från kanalen", + "confirm": "Återuppta ändå" + } }, "planLimitDialog": { "title": "Uppgradera ditt abonnemang", @@ -1483,7 +1495,8 @@ "total": "Total customers scanned: {count}", "waitCooldown": "You must wait another 24 hours before you can use this feature again.", "failed": "The last scan failed. You can try again once the cooldown ends.", - "partial": "The last scan finished partially — some conversations could not be imported." + "partial": "The last scan finished partially — some conversations could not be imported.", + "cancelled": "Den senaste skanningen avbröts innan den var klar." }, "errors": { "contactScanFromTimeInvalid": "Scan-from time must be in the past.", @@ -1509,9 +1522,20 @@ "running": "Running", "succeeded": "Succeeded", "partial": "Partial", - "failed": "Failed" + "failed": "Failed", + "cancelled": "Avbruten" }, "empty": "No scans have been run yet." + }, + "cancel": { + "button": "Avbryt skanning", + "title": "Avbryta den här skanningen?", + "description": "Skanningen stoppas och redan importerade kunder behålls. Du måste fortfarande vänta 24 timmar från att den här skanningen startade innan du kan skanna den här inkorgen igen.", + "keep": "Fortsätt skanna", + "confirm": "Avbryt skanning", + "success": "Skanningen avbröts.", + "notRunning": "Ingen skanning pågår för den här inkorgen.", + "failed": "Det gick inte att avbryta skanningen. Försök igen." } }, "contactAdReferrals": { @@ -5723,6 +5747,12 @@ "cardEnding": "Kort som slutar på {lastFourDigits}", "notCharged": "Inte debiterat än. Debitera via din betalleverantör.", "reference": "Referens {referenceId}" + }, + "sendQueue": { + "failed": "Ett meddelande kunde inte skickas. Skicka det igen för att fortsätta.", + "unconfirmed": "Vi kunde inte bekräfta att det senaste meddelandet skickades. Välj om du vill fortsätta skicka.", + "continue": "Fortsätt skicka", + "discard": "Avfärda" } }, "messenger": { diff --git a/apps/builder/messages/tr.json b/apps/builder/messages/tr.json index fd76c7c569..0b59a80139 100644 --- a/apps/builder/messages/tr.json +++ b/apps/builder/messages/tr.json @@ -526,6 +526,11 @@ "paused": "Duraklatıldı", "ended": "Sona erdi" }, + "statusReason": { + "accountPolicyBlocked": "Otomatik olarak durduruldu: kanal hesabının gönderimi, bir politika ihlali nedeniyle engellendi.", + "accountSendRestricted": "Otomatik olarak durduruldu: kanal hesabının gönderimi geçici olarak kısıtlandı.", + "page": "Sayfa: {name}" + }, "stats": { "sent": "Gönderildi", "delivered": "Teslim Edildi", @@ -674,7 +679,14 @@ "resumeDialog": { "title": "Resume broadcast", "description": "\"{name}\" will continue sending to recipients who have not received it yet.", - "templateDescription": "\"{name}\" bir sonraki planlanan zamandan itibaren yeniden tekrarlanır. Duraklatma sırasındaki çalıştırmalar atlandı." + "templateDescription": "\"{name}\" bir sonraki planlanan zamandan itibaren yeniden tekrarlanır. Duraklatma sırasındaki çalıştırmalar atlandı.", + "blocked": { + "title": "Kanal hesabı gönderemediği için durduruldu", + "description": "Hesap hâlâ engelliyse ilk mesaj başarısız olur ve yayın yeniden durur. Engelliyken göndermek daha ağır bir kısıtlamaya yol açabilir.", + "pageLabel": "Sayfa", + "errorLabel": "Kanaldan gelen hata", + "confirm": "Yine de devam et" + } }, "planLimitDialog": { "title": "Planınızı yükseltin", @@ -4582,6 +4594,12 @@ "cardEnding": "{lastFourDigits} ile biten kart", "notCharged": "Henüz tahsil edilmedi. Ödeme sağlayıcınız üzerinden tahsil edin.", "reference": "Referans {referenceId}" + }, + "sendQueue": { + "failed": "Bir mesaj gönderilemedi. Devam etmek için yeniden gönderin.", + "unconfirmed": "Son mesajın gönderildiği doğrulanamadı. Göndermeye devam edip etmeyeceğinizi seçin.", + "continue": "Göndermeye devam et", + "discard": "Kapat" } }, "instagram": { @@ -6114,7 +6132,8 @@ "total": "Total customers scanned: {count}", "waitCooldown": "You must wait another 24 hours before you can use this feature again.", "failed": "The last scan failed. You can try again once the cooldown ends.", - "partial": "The last scan finished partially — some conversations could not be imported." + "partial": "The last scan finished partially — some conversations could not be imported.", + "cancelled": "Son tarama bitmeden iptal edildi." }, "errors": { "contactScanFromTimeInvalid": "Scan-from time must be in the past.", @@ -6140,9 +6159,20 @@ "running": "Running", "succeeded": "Succeeded", "partial": "Partial", - "failed": "Failed" + "failed": "Failed", + "cancelled": "İptal edildi" }, "empty": "No scans have been run yet." + }, + "cancel": { + "button": "Taramayı iptal et", + "title": "Bu tarama iptal edilsin mi?", + "description": "Tarama durur ve içe aktarılan müşteriler korunur. Bu gelen kutusunu yeniden taramak için yine de bu taramanın başlangıcından itibaren 24 saat beklemeniz gerekir.", + "keep": "Taramaya devam et", + "confirm": "Taramayı iptal et", + "success": "Tarama iptal edildi.", + "notRunning": "Bu gelen kutusu için çalışan bir tarama yok.", + "failed": "Tarama iptal edilemedi. Lütfen tekrar deneyin." } }, "auditLogs": { diff --git a/apps/builder/messages/vi.json b/apps/builder/messages/vi.json index 8f3e82e1ce..a534349e62 100644 --- a/apps/builder/messages/vi.json +++ b/apps/builder/messages/vi.json @@ -568,6 +568,11 @@ "paused": "Tạm dừng", "ended": "Đã kết thúc" }, + "statusReason": { + "accountPolicyBlocked": "Đã tự động dừng: tài khoản kênh bị chặn gửi tin do vi phạm chính sách.", + "accountSendRestricted": "Đã tự động dừng: tài khoản kênh đang bị hạn chế gửi tin tạm thời.", + "page": "Trang: {name}" + }, "stats": { "sent": "Đã gửi", "delivered": "Đã giao", @@ -716,7 +721,14 @@ "resumeDialog": { "title": "Tiếp tục broadcast", "description": "\"{name}\" sẽ tiếp tục gửi đến những người nhận chưa nhận được tin.", - "templateDescription": "\"{name}\" sẽ lặp lại trở lại từ lần gửi theo lịch tiếp theo. Các lần gửi trong thời gian tạm dừng đã bị bỏ qua." + "templateDescription": "\"{name}\" sẽ lặp lại trở lại từ lần gửi theo lịch tiếp theo. Các lần gửi trong thời gian tạm dừng đã bị bỏ qua.", + "blocked": { + "title": "Đã dừng vì tài khoản kênh không thể gửi tin", + "description": "Nếu tài khoản vẫn đang bị chặn, tin đầu tiên sẽ lỗi và chiến dịch sẽ dừng lại. Gửi khi đang bị chặn có thể dẫn đến hạn chế nặng hơn.", + "pageLabel": "Trang", + "errorLabel": "Lỗi từ kênh", + "confirm": "Vẫn tiếp tục" + } }, "planLimitDialog": { "title": "Nâng cấp gói của bạn", @@ -4624,6 +4636,12 @@ "cardEnding": "Thẻ đuôi {lastFourDigits}", "notCharged": "Chưa trừ tiền. Hãy trừ tiền qua cổng thanh toán của bạn.", "reference": "Mã tham chiếu {referenceId}" + }, + "sendQueue": { + "failed": "Một tin nhắn gửi thất bại. Hãy gửi lại để tiếp tục gửi.", + "unconfirmed": "Chưa xác nhận được tin nhắn cuối đã gửi. Hãy chọn có tiếp tục gửi hay không.", + "continue": "Tiếp tục gửi", + "discard": "Bỏ qua" } }, "instagram": { @@ -5819,7 +5837,8 @@ "total": "Tổng số khách hàng quét được: {count}", "waitCooldown": "Bạn phải chờ sau 24h tiếp theo mới tiếp tục sử dụng được tính năng này.", "failed": "Lượt quét gần nhất đã thất bại. Bạn có thể thử lại sau khi hết thời gian chờ.", - "partial": "Lượt quét gần nhất chỉ hoàn tất một phần — một số cuộc hội thoại không thể nhập được." + "partial": "Lượt quét gần nhất chỉ hoàn tất một phần — một số cuộc hội thoại không thể nhập được.", + "cancelled": "Lần quét gần nhất đã bị hủy trước khi hoàn tất." }, "errors": { "contactScanFromTimeInvalid": "Thời gian quét từ phải ở trong quá khứ.", @@ -5845,9 +5864,20 @@ "running": "Đang chạy", "succeeded": "Thành công", "partial": "Một phần", - "failed": "Thất bại" + "failed": "Thất bại", + "cancelled": "Đã hủy" }, "empty": "Chưa có lượt quét nào được chạy." + }, + "cancel": { + "button": "Hủy quét", + "title": "Hủy lần quét này?", + "description": "Việc quét sẽ dừng và các khách hàng đã nhập được giữ lại. Bạn vẫn phải đợi 24 giờ kể từ lúc lần quét này bắt đầu mới quét lại hộp thư này được.", + "keep": "Tiếp tục quét", + "confirm": "Hủy quét", + "success": "Đã hủy lần quét.", + "notRunning": "Hộp thư này hiện không có lần quét nào đang chạy.", + "failed": "Không thể hủy lần quét. Vui lòng thử lại." } }, "errorLogs": { diff --git a/apps/builder/messages/zh-CN.json b/apps/builder/messages/zh-CN.json index af3aee276e..7d6395fc9b 100644 --- a/apps/builder/messages/zh-CN.json +++ b/apps/builder/messages/zh-CN.json @@ -951,6 +951,11 @@ "paused": "已暂停", "ended": "已结束" }, + "statusReason": { + "accountPolicyBlocked": "已自动停止：渠道账号因违反政策而被禁止发送。", + "accountSendRestricted": "已自动停止：渠道账号的发送功能被暂时限制。", + "page": "主页：{name}" + }, "telegramAllContacts": { "description": "如果您想向您的Telegram 联系人发送广播，请使用此消息类型。", "title": "Telegram" @@ -1028,7 +1033,14 @@ "resumeDialog": { "title": "Resume broadcast", "description": "\"{name}\" will continue sending to recipients who have not received it yet.", - "templateDescription": "“{name}”将从下一个计划时间起重新重复。暂停期间的运行已被跳过。" + "templateDescription": "“{name}”将从下一个计划时间起重新重复。暂停期间的运行已被跳过。", + "blocked": { + "title": "因渠道账号无法发送而停止", + "description": "如果账号仍被封禁，第一条消息会失败，群发将再次停止。在封禁期间继续发送可能导致更严厉的限制。", + "pageLabel": "主页", + "errorLabel": "渠道返回的错误", + "confirm": "仍然继续" + } }, "planLimitDialog": { "title": "升级您的套餐", @@ -1671,7 +1683,8 @@ "total": "Total customers scanned: {count}", "waitCooldown": "You must wait another 24 hours before you can use this feature again.", "failed": "The last scan failed. You can try again once the cooldown ends.", - "partial": "The last scan finished partially — some conversations could not be imported." + "partial": "The last scan finished partially — some conversations could not be imported.", + "cancelled": "上一次扫描在完成前已被取消。" }, "errors": { "contactScanFromTimeInvalid": "Scan-from time must be in the past.", @@ -1697,9 +1710,20 @@ "running": "Running", "succeeded": "Succeeded", "partial": "Partial", - "failed": "Failed" + "failed": "Failed", + "cancelled": "已取消" }, "empty": "No scans have been run yet." + }, + "cancel": { + "button": "取消扫描", + "title": "取消此次扫描？", + "description": "扫描将停止，已导入的客户会保留。自本次扫描开始起，仍需等待24小时才能再次扫描此收件箱。", + "keep": "继续扫描", + "confirm": "取消扫描", + "success": "扫描已取消。", + "notRunning": "此收件箱当前没有正在运行的扫描。", + "failed": "无法取消扫描，请重试。" } }, "contactAdReferrals": { @@ -5723,6 +5747,12 @@ "cardEnding": "尾号 {lastFourDigits} 的卡", "notCharged": "尚未扣款，请通过您的支付服务商扣款。", "reference": "参考号 {referenceId}" + }, + "sendQueue": { + "failed": "有一条消息发送失败。请重新发送以继续。", + "unconfirmed": "无法确认最后一条消息是否已发送。请选择是否继续发送。", + "continue": "继续发送", + "discard": "忽略" } }, "messenger": { diff --git a/apps/builder/messages/zh-TW.json b/apps/builder/messages/zh-TW.json index ae15ed6db9..8144246a54 100644 --- a/apps/builder/messages/zh-TW.json +++ b/apps/builder/messages/zh-TW.json @@ -1905,6 +1905,12 @@ "cardEnding": "末四碼 {lastFourDigits} 的卡", "notCharged": "尚未扣款，請透過您的金流服務商扣款。", "reference": "參考編號 {referenceId}" + }, + "sendQueue": { + "failed": "有一則訊息傳送失敗。請重新傳送以繼續。", + "unconfirmed": "無法確認最後一則訊息是否已傳送。請選擇是否繼續傳送。", + "continue": "繼續傳送", + "discard": "忽略" } }, "productCategories": { @@ -2480,6 +2486,11 @@ "paused": "已暫停", "ended": "已結束" }, + "statusReason": { + "accountPolicyBlocked": "已自動停止：頻道帳號因違反政策而被禁止傳送。", + "accountSendRestricted": "已自動停止：頻道帳號的傳送功能暫時受到限制。", + "page": "粉絲專頁：{name}" + }, "stats": { "sent": "已傳送", "delivered": "已交付", @@ -2628,7 +2639,14 @@ "resumeDialog": { "title": "Resume broadcast", "description": "\"{name}\" will continue sending to recipients who have not received it yet.", - "templateDescription": "「{name}」將從下一個排定時間起重新重複。暫停期間的執行已被略過。" + "templateDescription": "「{name}」將從下一個排定時間起重新重複。暫停期間的執行已被略過。", + "blocked": { + "title": "因頻道帳號無法傳送而停止", + "description": "如果帳號仍被封鎖，第一則訊息會失敗，群發將再次停止。在封鎖期間繼續傳送可能導致更嚴厲的限制。", + "pageLabel": "粉絲專頁", + "errorLabel": "頻道回傳的錯誤", + "confirm": "仍然繼續" + } }, "planLimitDialog": { "title": "升級您的方案", @@ -6160,7 +6178,8 @@ "total": "Total customers scanned: {count}", "waitCooldown": "You must wait another 24 hours before you can use this feature again.", "failed": "The last scan failed. You can try again once the cooldown ends.", - "partial": "The last scan finished partially — some conversations could not be imported." + "partial": "The last scan finished partially — some conversations could not be imported.", + "cancelled": "上一次掃描在完成前已被取消。" }, "errors": { "contactScanFromTimeInvalid": "Scan-from time must be in the past.", @@ -6186,9 +6205,20 @@ "running": "Running", "succeeded": "Succeeded", "partial": "Partial", - "failed": "Failed" + "failed": "Failed", + "cancelled": "已取消" }, "empty": "No scans have been run yet." + }, + "cancel": { + "button": "取消掃描", + "title": "取消此次掃描？", + "description": "掃描將停止，已匯入的客戶會保留。自本次掃描開始起，仍需等待24小時才能再次掃描此收件匣。", + "keep": "繼續掃描", + "confirm": "取消掃描", + "success": "掃描已取消。", + "notRunning": "此收件匣目前沒有正在執行的掃描。", + "failed": "無法取消掃描，請重試。" } }, "auditLogs": { diff --git a/apps/builder/src/features/broadcasts/api/public.ts b/apps/builder/src/features/broadcasts/api/public.ts index 3c9cb1885e..58f91b0d56 100644 --- a/apps/builder/src/features/broadcasts/api/public.ts +++ b/apps/builder/src/features/broadcasts/api/public.ts @@ -392,7 +392,7 @@ export const broadcastsPublicRouter = { path: BROADCAST_STOP_TOKEN_PATH, summary: "Stop broadcast", description: - "Stops a broadcast while it is sending and returns its id. On a repeating broadcast (status `recurring`) it pauses the schedule: no new runs start, a run already sending carries on. Allowed even when the workspace trial has expired, like the builder. Call `broadcasts.get` to confirm its state first, or use `broadcasts.moveToDraft` for scheduled broadcasts.", + "Stops a broadcast while it is sending and returns its id. On a repeating broadcast (status `recurring`) it pauses the schedule: no new runs start, a run already sending carries on. Allowed even when the workspace trial has expired, like the builder. Call `broadcasts.get` to confirm its state first, or use `broadcasts.moveToDraft` for scheduled broadcasts. The system also stops a broadcast on its own when the channel page is blocked from sending: the broadcast then has a `statusReason` (and `statusErrorMessage`, `statusInboxId`) in `broadcasts.get`.", tags: ["Broadcasts"], spec: mcpSpec({ visibility: "default" }), }) @@ -419,7 +419,7 @@ export const broadcastsPublicRouter = { path: "/v1/broadcasts/{id}/resume", summary: "Resume stopped broadcast", description: - "Resumes sending a stopped broadcast where it left off. On a paused repeating broadcast it restarts the schedule and returns `nextRunAt`; slots that passed while it was paused are not sent. Only matches a broadcast whose status is `cancelled`; 404 otherwise. Use `broadcasts.stop` to pause a sending broadcast.", + "Resumes sending a stopped broadcast where it left off. On a paused repeating broadcast it restarts the schedule and returns `nextRunAt`; slots that passed while it was paused are not sent. Only matches a broadcast whose status is `cancelled`; 404 otherwise. Use `broadcasts.stop` to pause a sending broadcast. A broadcast the system stopped (it has a `statusReason`) is resumed the same way and is not blocked, but if the channel page is still blocked from sending the first message fails and it stops again, and sending while blocked can lead to a heavier restriction: check the page is unblocked first. Resuming clears `statusReason`.", tags: ["Broadcasts"], }) .input( diff --git a/apps/builder/src/features/broadcasts/broadcast-detail-dialog.tsx b/apps/builder/src/features/broadcasts/broadcast-detail-dialog.tsx index 89dc13e1bb..fb57ccd9c8 100644 --- a/apps/builder/src/features/broadcasts/broadcast-detail-dialog.tsx +++ b/apps/builder/src/features/broadcasts/broadcast-detail-dialog.tsx @@ -27,6 +27,7 @@ import { BroadcastDetailField } from "./components/broadcast-detail-field" import { BroadcastDetailFlows } from "./components/broadcast-detail-flows" import { BroadcastDetailTemplates } from "./components/broadcast-detail-templates" import { BroadcastStatusBadge } from "./components/broadcast-status-badge" +import { BroadcastStatusReason } from "./components/broadcast-status-reason" import { useBroadcastTemplateDetails } from "./hooks/use-broadcast-template-details" import { resolveBroadcastPageFlows, @@ -131,11 +132,14 @@ export function BroadcastDetailDialog({ +
+ + +
} /> ), cell: ({ row }) => ( - +
+ + +
), enableSorting: false, enableHiding: false, diff --git a/apps/builder/src/features/broadcasts/components/broadcast-runs-view.tsx b/apps/builder/src/features/broadcasts/components/broadcast-runs-view.tsx index 24bd9c0574..a0f41658ba 100644 --- a/apps/builder/src/features/broadcasts/components/broadcast-runs-view.tsx +++ b/apps/builder/src/features/broadcasts/components/broadcast-runs-view.tsx @@ -21,6 +21,7 @@ import { BroadcastRunGroup } from "./broadcast-run-group" import { BroadcastRunUpcoming } from "./broadcast-run-upcoming" import { BroadcastSeriesSummary } from "./broadcast-series-summary" import { BroadcastStatusBadge } from "./broadcast-status-badge" +import { BroadcastStatusReason } from "./broadcast-status-reason" const GROUPS_PER_PAGE = 31 const SKELETON_ROW_KEYS = ["a", "b", "c", "d"] as const @@ -88,6 +89,7 @@ export function BroadcastRunsView({ status={broadcast.status} />
+ {broadcast.recurrence?.pausedAt && (

+} + +/** + * Why the system stopped a broadcast (a blocked channel page), in red under + * the status. Renders nothing for a broadcast a person stopped or that runs. + */ +export function BroadcastStatusReason({ + broadcast, +}: BroadcastStatusReasonProps) { + const t = useTranslations() + + if (!broadcast.statusReason) { + return null + } + + return ( +

+ {t(`broadcasts.statusReason.${broadcast.statusReason}`)} + {broadcast.statusInbox && ( + + {t("broadcasts.statusReason.page", { + name: broadcast.statusInbox.name, + })} + + )} +

+ ) +} diff --git a/apps/builder/src/features/broadcasts/components/resume-broadcast-dialog.tsx b/apps/builder/src/features/broadcasts/components/resume-broadcast-dialog.tsx index 80fbd7153a..09d7aa53c9 100644 --- a/apps/builder/src/features/broadcasts/components/resume-broadcast-dialog.tsx +++ b/apps/builder/src/features/broadcasts/components/resume-broadcast-dialog.tsx @@ -5,7 +5,6 @@ import { BROADCAST_MAX_SEND_RATE_PER_MINUTE, isRecurringTemplate, } from "@chatbotx.io/database/partials" -import type { BroadcastModel } from "@chatbotx.io/database/types" import { InputNumberField } from "@chatbotx.io/ui/components/form/input-number-field" import { Button } from "@chatbotx.io/ui/components/ui/button" import { @@ -29,11 +28,12 @@ import { type ResumeBroadcastSchema, resumeBroadcastSchema, } from "../schema/action" +import type { BroadcastResourceWithRelations } from "../schema/resource" import { BroadcastPlanLimitDialog } from "./broadcast-plan-limit-dialog" import { useBroadcastTransitionActionCallbacks } from "./broadcast-transition-dialog" const resolveResumeFormDefaults = ( - broadcast: BroadcastModel | null, + broadcast: BroadcastResourceWithRelations | null, ): ResumeBroadcastSchema => ({ sendRatePerMinute: broadcast?.sendRatePerMinute ?? null, }) @@ -42,13 +42,55 @@ const resumeBroadcastDialogSchema = resumeBroadcastSchema.transform((data) => ({ sendRatePerMinute: data.sendRatePerMinute ?? null, })) +/** Shown when the system stopped the broadcast: resuming overrides a warning. */ +function BlockedAccountWarning({ + broadcast, +}: { + broadcast: BroadcastResourceWithRelations +}) { + const t = useTranslations() + + return ( +
+

+ {t("broadcasts.resumeDialog.blocked.title")} +

+ {broadcast.statusReason && ( +

{t(`broadcasts.statusReason.${broadcast.statusReason}`)}

+ )} + {broadcast.statusInbox && ( +

+ + {t("broadcasts.resumeDialog.blocked.pageLabel")}: + {" "} + {broadcast.statusInbox.name} +

+ )} + {broadcast.statusErrorMessage && ( +

+ + {t("broadcasts.resumeDialog.blocked.errorLabel")}: + {" "} + {broadcast.statusErrorMessage} +

+ )} +

+ {t("broadcasts.resumeDialog.blocked.description")} +

+
+ ) +} + export function ResumeBroadcastDialog({ broadcast, open, onOpenChange, onSuccess, }: { - broadcast: BroadcastModel | null + broadcast: BroadcastResourceWithRelations | null open: boolean onOpenChange: (open: boolean) => void onSuccess?: () => void @@ -98,15 +140,21 @@ export function ResumeBroadcastDialog({ > {t("broadcasts.resumeDialog.title")} - - {t( - broadcast && isRecurringTemplate(broadcast) - ? "broadcasts.resumeDialog.templateDescription" - : "broadcasts.resumeDialog.description", - { name: broadcast?.name ?? "" }, - )} - + {/* A system-stopped broadcast shows the warning below instead of the reassuring copy. */} + {!broadcast?.statusReason && ( + + {t( + broadcast && isRecurringTemplate(broadcast) + ? "broadcasts.resumeDialog.templateDescription" + : "broadcasts.resumeDialog.description", + { name: broadcast?.name ?? "" }, + )} + + )} + {broadcast?.statusReason && ( + + )} )} - {t("actions.resume")} + {t( + broadcast?.statusReason + ? "broadcasts.resumeDialog.blocked.confirm" + : "actions.resume", + )} diff --git a/apps/builder/src/features/broadcasts/schema/resource.ts b/apps/builder/src/features/broadcasts/schema/resource.ts index ae33b11e8f..fd9216a1a6 100644 --- a/apps/builder/src/features/broadcasts/schema/resource.ts +++ b/apps/builder/src/features/broadcasts/schema/resource.ts @@ -1,3 +1,4 @@ +import { broadcastStatusReasons } from "@chatbotx.io/database/partials" import { broadcastModel, createSelectSchema, @@ -45,6 +46,8 @@ type BroadcastRecurrenceSummary = Pick< export type BroadcastResourceWithRelations = BroadcastResource & { recurrence?: BroadcastRecurrenceSummary | null parent?: Pick | null + /** The page whose send error stopped the broadcast (see `statusReason`); null once that page is deleted. */ + statusInbox?: Pick | null flow?: Pick | null integrationWhatsapp?: Pick | null integrationMessenger?: Pick | null @@ -66,6 +69,22 @@ export const publicBroadcastResource = createSelectSchema(broadcastModel) sendRatePerMinute: true, }) .extend({ + statusReason: z + .enum(broadcastStatusReasons.options) + .nullish() + .describe( + "Set when the system (not a person) stopped the broadcast: `accountPolicyBlocked` or `accountSendRestricted` — the channel page is blocked from sending, so every recipient would fail. Cleared on resume. Check the page is unblocked before resuming: if it is not, the first message fails and the broadcast stops again.", + ), + statusErrorMessage: z + .string() + .nullish() + .describe("The provider's error text behind `statusReason`."), + statusInboxId: z + .string() + .nullish() + .describe( + "The inbox (channel page) whose send error caused `statusReason`.", + ), parentBroadcastId: z .string() .nullish() diff --git a/apps/builder/src/features/chat/chat-layout.tsx b/apps/builder/src/features/chat/chat-layout.tsx index 3641c16aee..337f14383a 100644 --- a/apps/builder/src/features/chat/chat-layout.tsx +++ b/apps/builder/src/features/chat/chat-layout.tsx @@ -17,6 +17,7 @@ import { useIsMobileState } from "@chatbotx.io/ui/hooks/use-mobile" import { Loader2Icon } from "lucide-react" import { useTranslations } from "next-intl" import { useEffect, useState } from "react" +import { SendQueueRunner } from "@/features/messages/components/send-queue-runner" import { useConversationIdParam } from "../conversations/hooks/use-conversation-id-param" import type { ConversationResource } from "../conversations/schema/resource" import { useCallPlaybackStore } from "../messages/store/call-playback-store" @@ -127,6 +128,7 @@ export const ChatLayout = (props: ChatLayoutProps) => { user goes back to the list, and the realtime socket must not go with it. */} + {/* The VoIP provider (single `useWhatsappVoipCall` peer/hook instance), the call panel and `WhatsappCallInfoSheet` now diff --git a/apps/builder/src/features/chat/chat-realtime.tsx b/apps/builder/src/features/chat/chat-realtime.tsx index 9c8ee50ae4..a8f188595e 100644 --- a/apps/builder/src/features/chat/chat-realtime.tsx +++ b/apps/builder/src/features/chat/chat-realtime.tsx @@ -41,6 +41,7 @@ export function ChatRealtime() { patchContactInboxThreadControl, resumeConversationHeadRefresh, scheduleConversationHeadRefresh, + settleSendResult, updateContact, updateConversations, updateMessageContentAttributes, @@ -57,6 +58,7 @@ export function ChatRealtime() { patchContactInboxThreadControl: state.patchContactInboxThreadControl, resumeConversationHeadRefresh: state.resumeConversationHeadRefresh, scheduleConversationHeadRefresh: state.scheduleConversationHeadRefresh, + settleSendResult: state.settleSendResult, updateContact: state.updateContact, updateConversations: state.updateConversations, updateMessageContentAttributes: state.updateMessageContentAttributes, @@ -227,6 +229,8 @@ export function ChatRealtime() { event.data.clientId, event.data.error, ) + // The same event is the composer queue's answer for the message it sent. + settleSendResult(event.data) }, messageUpdated: (event) => { flushPendingCreatedMessages() diff --git a/apps/builder/src/features/chat/store/chat-store.ts b/apps/builder/src/features/chat/store/chat-store.ts index 5d8a3a8080..059fd3ec1c 100644 --- a/apps/builder/src/features/chat/store/chat-store.ts +++ b/apps/builder/src/features/chat/store/chat-store.ts @@ -22,6 +22,14 @@ import { parseThreadControlEvent, type ThreadControlSnapshotPatch, } from "@/features/conversations/utils/thread-control" +import { + createSendQueue, + isSendQueueIdle, + type SendQueue, + type SendResultSignal, + settleSend, +} from "@/features/messages/lib/send-queue" +import type { CreateMessageWithRoutingBypassRequest } from "@/features/messages/schema/mutation" import type { MessageResource, MessageResourceWithRelations, @@ -183,6 +191,10 @@ export type ChatState = { // active facebook post (for comment conversations) activePost: PostDetails | null + + // Per-conversation composer send queue. Deliberately outside the message + // thread state: switching conversations must not lose queued messages. + sendQueues: Record> } // `messages`/`nextCursorMessage`/`hasNextMessagePage`/`messagesConversationId` // must be seeded together or not at all: a `messages` seed without its @@ -299,6 +311,24 @@ export type ChatActions = { clientId: string | undefined, error: string | null, ) => void + // Applies a change to one conversation's composer send queue. + updateSendQueue: ( + conversationId: string, + update: ( + queue: SendQueue, + ) => SendQueue, + ) => void + // Applies a change to every conversation's queue. A private reply is queued + // under the comment's conversation but stored (and resent) under the DM's, so + // the queue a resend must unlock is not always the message's own. + updateAllSendQueues: ( + update: ( + queue: SendQueue, + conversationId: string, + ) => SendQueue, + ) => void + // Feeds the channel's answer for a message into every send queue. + settleSendResult: (signal: SendResultSignal) => void assignMessageCommentId: (messageId: string, commentId: string) => void updateMessageContentAttributes: ( messageId: string, @@ -572,6 +602,15 @@ const warnIfActiveConversationUnlisted = ( } } +/** Drops queues with nothing left to do, so the map holds only live conversations. */ +const pruneIdleSendQueues = ( + queues: ChatState["sendQueues"], + now: number, +): ChatState["sendQueues"] => + Object.fromEntries( + Object.entries(queues).filter(([, queue]) => !isSendQueueIdle(queue, now)), + ) + export const createChatStore = (initialState: ChatStoreInitialState = {}) => { warnIfActiveConversationUnlisted(initialState) @@ -607,6 +646,7 @@ export const createChatStore = (initialState: ChatStoreInitialState = {}) => { ...conversationListDefaults(), filters: {}, ...messageThreadDefaults(), + sendQueues: {}, ...restInitialState, ...messagesSeed, @@ -1146,6 +1186,54 @@ export const createChatStore = (initialState: ChatStoreInitialState = {}) => { }) }, + updateSendQueue: (conversationId, update) => { + set((state) => ({ + sendQueues: pruneIdleSendQueues( + { + ...state.sendQueues, + [conversationId]: update( + state.sendQueues[conversationId] ?? + createSendQueue(), + ), + }, + Date.now(), + ), + })) + }, + + updateAllSendQueues: (update) => { + set((state) => { + let changed = false + const sendQueues: ChatState["sendQueues"] = {} + for (const [conversationId, queue] of Object.entries( + state.sendQueues, + )) { + const next = update(queue, conversationId) + changed ||= next !== queue + sendQueues[conversationId] = next + } + return changed ? { sendQueues } : state + }) + }, + + settleSendResult: (signal) => { + const now = Date.now() + set((state) => { + let changed = false + const sendQueues: ChatState["sendQueues"] = {} + for (const [conversationId, queue] of Object.entries( + state.sendQueues, + )) { + const settled = settleSend(queue, signal, now) + changed ||= settled !== queue + sendQueues[conversationId] = settled + } + return changed + ? { sendQueues: pruneIdleSendQueues(sendQueues, now) } + : state + }) + }, + assignMessageCommentId: (messageId, commentId) => { set( (state) => diff --git a/apps/builder/src/features/contact-scan/actions/cancel-contact-scan.action.ts b/apps/builder/src/features/contact-scan/actions/cancel-contact-scan.action.ts new file mode 100644 index 0000000000..7455c12282 --- /dev/null +++ b/apps/builder/src/features/contact-scan/actions/cancel-contact-scan.action.ts @@ -0,0 +1,39 @@ +"use server" + +import { contactScanService } from "@chatbotx.io/business" +import { + type WorkspaceIdRequestParams, + workspaceIdrequestParams, +} from "@/features/common/schema" +import { workspaceActionClientAllowExpired } from "@/lib/safe-action" +import { requireUnrestrictedContactsScope } from "../lib/require-unrestricted-contacts-scope" +import { + type CancelContactScanRequest, + type CancelContactScanResponse, + cancelContactScanRequest, +} from "../schema/action" + +/** + * Allowed after the trial expires (invariant 14: cancel, like delete and + * disconnect, must keep working). An assigned-only member is denied, as for + * scheduling and reading the status. + */ +export const cancelContactScanAction = workspaceActionClientAllowExpired + .bindArgsSchemas(workspaceIdrequestParams) + .inputSchema(cancelContactScanRequest) + .action( + async ({ + bindArgsParsedInputs: [workspaceId], + parsedInput, + }: { + bindArgsParsedInputs: WorkspaceIdRequestParams + parsedInput: CancelContactScanRequest + }): Promise => { + await requireUnrestrictedContactsScope(workspaceId) + + return await contactScanService.cancel({ + workspaceId, + inboxId: parsedInput.inboxId, + }) + }, + ) diff --git a/apps/builder/src/features/contact-scan/api/public.ts b/apps/builder/src/features/contact-scan/api/public.ts index 660e294fe5..7dbb3101bf 100644 --- a/apps/builder/src/features/contact-scan/api/public.ts +++ b/apps/builder/src/features/contact-scan/api/public.ts @@ -1,12 +1,15 @@ import { contactScanService } from "@chatbotx.io/business" import { possibleErrorsOnListingResource, + possibleErrorsOnMutatingResource, possibleErrorsOnSchedulingContactScan, } from "@/lib/orpc/orpc-error-helper" import { workspaceTokenAuthAPIForScope } from "@/orpc" import { listContactScanHistoryRows } from "../lib/contact-scan-history" import { getContactScanStatus } from "../lib/get-contact-scan-status" import { + cancelContactScanPublicRequest, + cancelContactScanPublicResponse, getContactScanStatusPublicRequest, getContactScanStatusResponse, listContactScansPublicRequest, @@ -84,4 +87,24 @@ export const contactScanPublicRouter = { scanFromAt: input.scanFromAt, }), ), + + cancel: workspaceTokenAuthAPI + .route({ + method: "POST", + path: "/v1/contact-scans/cancel", + summary: "Cancel running Automatic Customer Scan for inbox", + description: + "Stops the inbox's running scan; contacts already imported are kept. Returns `cancelled: false` (not an error) when nothing is running, so it is safe to call repeatedly. A cancelled scan still counts toward the 24-hour cooldown before the next one (`contactScans.getStatus` shows `availability`), and its status reads `cancelled`. Use `contactScans.getStatus` first to see whether a scan is running.", + tags: ["Contacts"], + }) + .input(cancelContactScanPublicRequest) + .output(cancelContactScanPublicResponse) + .errors(possibleErrorsOnMutatingResource) + .handler( + async ({ context, input }) => + await contactScanService.cancel({ + workspaceId: context.workspace.id, + inboxId: input.inboxId, + }), + ), } diff --git a/apps/builder/src/features/contact-scan/components/cancel-contact-scan-button.tsx b/apps/builder/src/features/contact-scan/components/cancel-contact-scan-button.tsx new file mode 100644 index 0000000000..81987a57ee --- /dev/null +++ b/apps/builder/src/features/contact-scan/components/cancel-contact-scan-button.tsx @@ -0,0 +1,101 @@ +"use client" + +import { Button } from "@chatbotx.io/ui/components/ui/button" +import { + Dialog, + DialogClose, + DialogContent, + DialogDescription, + DialogFooter, + DialogHeader, + DialogTitle, + DialogTrigger, +} from "@chatbotx.io/ui/components/ui/dialog" +import { useQueryClient } from "@tanstack/react-query" +import { Loader2Icon } from "lucide-react" +import { useTranslations } from "next-intl" +import { useAction } from "next-safe-action/hooks" +import { useState } from "react" +import { toast } from "sonner" +import { orpc } from "@/lib/orpc/query" +import { cancelContactScanAction } from "../actions/cancel-contact-scan.action" + +type CancelContactScanButtonProps = { + workspaceId: string + inboxId: string +} + +/** + * Cancel for the running scan of one inbox, behind a confirmation. Cancelling is + * idempotent server-side (`cancelled: false` when nothing was running), so a + * double click or a scan that just finished is reported, not an error. + */ +export function CancelContactScanButton({ + workspaceId, + inboxId, +}: CancelContactScanButtonProps) { + const t = useTranslations() + const queryClient = useQueryClient() + const [open, setOpen] = useState(false) + + const { execute, isPending } = useAction( + cancelContactScanAction.bind(null, workspaceId), + { + onSuccess: ({ data }) => { + setOpen(false) + if (data?.cancelled) { + toast.success(t("contactScan.cancel.success")) + } else { + toast.info(t("contactScan.cancel.notRunning")) + } + queryClient.invalidateQueries({ + queryKey: + orpc.contactScanAPIs.getContactScanStatusAuthenticatedAPI.key({ + input: { workspaceId, inboxId }, + }), + }) + }, + onError: ({ error }) => { + toast.error(error.serverError ?? t("contactScan.cancel.failed")) + }, + }, + ) + + return ( + + + {t("contactScan.cancel.button")} + + } + /> + + + {t("contactScan.cancel.title")} + + {t("contactScan.cancel.description")} + + + + + {t("contactScan.cancel.keep")} + + } + /> + + + + + ) +} diff --git a/apps/builder/src/features/contact-scan/components/contact-scan-form.tsx b/apps/builder/src/features/contact-scan/components/contact-scan-form.tsx index 1fe9090efa..432d0cf4e6 100644 --- a/apps/builder/src/features/contact-scan/components/contact-scan-form.tsx +++ b/apps/builder/src/features/contact-scan/components/contact-scan-form.tsx @@ -19,12 +19,14 @@ import { scheduleContactScanAction } from "../actions/schedule-contact-scan.acti import { DATE_TIME_FORMAT_OPTIONS } from "../lib/constants" import { scheduleContactScanRequest } from "../schema/action" import type { GetContactScanStatusResponse } from "../schema/query" +import { CancelContactScanButton } from "./cancel-contact-scan-button" import { ContactScanStatusPanel } from "./contact-scan-status-panel" /** The panel keeps polling until the run settles — or there was never one. */ const SETTLED_STATUSES: GetContactScanStatusResponse["status"][] = [ "succeeded", "partial", + "cancelled", "failed", "idle", ] @@ -159,6 +161,17 @@ export function ContactScanForm({ workspaceId }: { workspaceId: string }) { + {/* A running scan can be cancelled; the button disappears once it settles. */} + {inboxId && + (data?.status === "init" || data?.status === "running") && ( +
+ +
+ )} + {/* Only actionable state gets a button: a centered "Automatic Scan" submit when a new scan is allowed. When a scan is already running or the 24h cooldown is active, the status panel above explains diff --git a/apps/builder/src/features/contact-scan/components/contact-scan-status-panel.tsx b/apps/builder/src/features/contact-scan/components/contact-scan-status-panel.tsx index f517e8479f..b95fe24df6 100644 --- a/apps/builder/src/features/contact-scan/components/contact-scan-status-panel.tsx +++ b/apps/builder/src/features/contact-scan/components/contact-scan-status-panel.tsx @@ -56,13 +56,16 @@ export function ContactScanStatusPanel({ data }: ContactScanStatusPanelProps) { {statusMessage()}

- {(status === "succeeded" || status === "partial") && latest && ( -

- {t("contactScan.status.total", { - count: latest.importedContactCount, - })} -

- )} + {(status === "succeeded" || + status === "partial" || + status === "cancelled") && + latest && ( +

+ {t("contactScan.status.total", { + count: latest.importedContactCount, + })} +

+ )} {!availability.canScan && availability.blockedReason === "cooldown" && (

diff --git a/apps/builder/src/features/contact-scan/lib/contact-scan-history.ts b/apps/builder/src/features/contact-scan/lib/contact-scan-history.ts index 056d298863..87bc61e00e 100644 --- a/apps/builder/src/features/contact-scan/lib/contact-scan-history.ts +++ b/apps/builder/src/features/contact-scan/lib/contact-scan-history.ts @@ -1,7 +1,6 @@ import { contactScanService } from "@chatbotx.io/business" import type { ContactScanChannel } from "@chatbotx.io/utils/channel" import type { - ContactScanRunStatus, ListContactScanHistoryItem, ListContactScanHistoryResponse, } from "../schema/query" @@ -29,12 +28,9 @@ export async function listContactScanHistoryRows(input: { data: data.map( (item): ListContactScanHistoryItem => ({ ...item, - // A `type='contact_scan'` row can never carry the WhatsApp-only - // `waiting` status, nor any channel outside `CONTACT_SCAN_CHANNELS` - // — narrow both to the wire's scan-only types here, same as - // `getContactScanStatus`. + // A `type='contact_scan'` row can never carry a channel outside + // `CONTACT_SCAN_CHANNELS` — narrow it to the wire's scan-only type. channel: item.channel as ContactScanChannel, - status: item.status as ContactScanRunStatus, }), ), pageCount, diff --git a/apps/builder/src/features/contact-scan/lib/get-contact-scan-status.ts b/apps/builder/src/features/contact-scan/lib/get-contact-scan-status.ts index 900957bbb1..ca03514aaf 100644 --- a/apps/builder/src/features/contact-scan/lib/get-contact-scan-status.ts +++ b/apps/builder/src/features/contact-scan/lib/get-contact-scan-status.ts @@ -1,6 +1,5 @@ import { contactScanService } from "@chatbotx.io/business" import type { - ContactScanRunStatus, GetContactScanStatusRequest, GetContactScanStatusResponse, } from "../schema/query" @@ -14,19 +13,5 @@ export async function getContactScanStatus( input: GetContactScanStatusRequest, ): Promise { const { workspaceId, inboxId } = input - const view = await contactScanService.getStatus({ workspaceId, inboxId }) - - return { - // `CoexistRunStatus` structurally carries `waiting` (WhatsApp-only), but - // a `type='contact_scan'` row can never be set to it — narrowing to the - // wire's scan-only status type here is safe (see schema/query.ts). - status: view.status as GetContactScanStatusResponse["status"], - latest: view.latest - ? { - ...view.latest, - status: view.latest.status as ContactScanRunStatus, - } - : null, - availability: view.availability, - } + return await contactScanService.getStatus({ workspaceId, inboxId }) } diff --git a/apps/builder/src/features/contact-scan/lib/status-copy.ts b/apps/builder/src/features/contact-scan/lib/status-copy.ts index 3f981a0236..beeaebe20d 100644 --- a/apps/builder/src/features/contact-scan/lib/status-copy.ts +++ b/apps/builder/src/features/contact-scan/lib/status-copy.ts @@ -26,6 +26,7 @@ export const contactScanStatusCopy = { running: { key: "contactScan.status.running", tone: "info" }, succeeded: { key: "contactScan.status.finished", tone: "success" }, partial: { key: "contactScan.status.partial", tone: "warning" }, + cancelled: { key: "contactScan.status.cancelled", tone: "warning" }, failed: { key: "contactScan.status.failed", tone: "destructive" }, } satisfies Record diff --git a/apps/builder/src/features/contact-scan/schema/action.ts b/apps/builder/src/features/contact-scan/schema/action.ts index da6d6bc201..478603f5a2 100644 --- a/apps/builder/src/features/contact-scan/schema/action.ts +++ b/apps/builder/src/features/contact-scan/schema/action.ts @@ -26,3 +26,15 @@ export const scheduleContactScanResponse = z.object({ export type ScheduleContactScanResponse = z.infer< typeof scheduleContactScanResponse > + +export const cancelContactScanRequest = z.object({ + inboxId: zodBigintAsString(), +}) +export type CancelContactScanRequest = z.infer + +export const cancelContactScanResponse = z.object({ + cancelled: z.boolean(), +}) +export type CancelContactScanResponse = z.infer< + typeof cancelContactScanResponse +> diff --git a/apps/builder/src/features/contact-scan/schema/public.ts b/apps/builder/src/features/contact-scan/schema/public.ts index 6697233776..1c6e4352fc 100644 --- a/apps/builder/src/features/contact-scan/schema/public.ts +++ b/apps/builder/src/features/contact-scan/schema/public.ts @@ -2,6 +2,7 @@ import { zodBigintAsString } from "@chatbotx.io/utils" import { contactScanChannels } from "@chatbotx.io/utils/channel" import { z } from "zod" import { publicListRequest, publicListResponse } from "@/lib/public-api/list" +import { cancelContactScanResponse } from "./action" import { contactScanRunStatus, getContactScanStatusRequest } from "./query" export const getContactScanStatusPublicRequest = @@ -22,6 +23,22 @@ export const scheduleContactScanPublicRequest = z.object({ ), }) +export const cancelContactScanPublicRequest = z.object({ + inboxId: zodBigintAsString().describe( + "Inbox id. Get it from `inboxes.list`.", + ), +}) + +export const cancelContactScanPublicResponse = cancelContactScanResponse.extend( + { + cancelled: z + .boolean() + .describe( + "`true` when a running scan was cancelled; `false` when the inbox has no running scan (not an error).", + ), + }, +) + export const scheduleContactScanPublicResponse = z.object({ runId: z.string(), }) diff --git a/apps/builder/src/features/contact-scan/schema/query.ts b/apps/builder/src/features/contact-scan/schema/query.ts index d369bdf1ff..ab86913935 100644 --- a/apps/builder/src/features/contact-scan/schema/query.ts +++ b/apps/builder/src/features/contact-scan/schema/query.ts @@ -1,5 +1,5 @@ import { - coexistScanRunStatuses, + contactScanRunStatuses, contactScanViewStatuses, } from "@chatbotx.io/database/partials" import { getSortingStateParser } from "@chatbotx.io/ui/lib/parsers" @@ -20,14 +20,11 @@ export type GetContactScanStatusRequest = z.infer< > /** - * Statuses a *stored* scan run can carry. Narrower than the DB column's full - * `coexistRunStatus` enum (which also carries `waiting`, WhatsApp-only — - * `schema/coexist-sync-run.ts`) because a `type='contact_scan'` row can never - * be set to it (`ContactScanService.schedule`/the worker engine never write - * it). `queries/get-contact-scan-status.query.ts` narrows the service's - * wider `CoexistRunStatus` value down to this wire type at the boundary. + * Statuses a scan run is shown as: the stored scan statuses plus the derived + * `cancelled` (`resolveContactScanRunStatus` in `@chatbotx.io/business`). The + * service already returns this type, so no narrowing cast is needed. */ -export const contactScanRunStatus = z.enum(coexistScanRunStatuses) +export const contactScanRunStatus = z.enum(contactScanRunStatuses) export type ContactScanRunStatus = z.infer export const contactScanRunResource = z.object({ diff --git a/apps/builder/src/features/integration-instagram/actions/disconnect-instagram.ts b/apps/builder/src/features/integration-instagram/actions/disconnect-instagram.ts index 0253254f94..aabd70c0e4 100644 --- a/apps/builder/src/features/integration-instagram/actions/disconnect-instagram.ts +++ b/apps/builder/src/features/integration-instagram/actions/disconnect-instagram.ts @@ -1,5 +1,6 @@ import { coexistService, + contactScanService, instagramIntegrationService, messengerIntegrationService, workspaceService, @@ -81,6 +82,14 @@ export const disconnectInstagram = async (ctx: { }) } + // The contact scan supports both Instagram variants, so unlike coexist + // this is not gated on the integration type. + await contactScanService.cancelForIntegration({ + channel: "instagram", + integrationId: integrationInstagram.id, + tx, + }) + // Polymorphic FK cleanup — stale MetaCapiEvent rows would keep occupying // the (workspaceId, channel, sourceKey) dedup slot after a reconnect. await metaCapiEventRepository.deleteByIntegration( diff --git a/apps/builder/src/features/messages/actions/resend-message.action.ts b/apps/builder/src/features/messages/actions/resend-message.action.ts new file mode 100644 index 0000000000..100b97d41e --- /dev/null +++ b/apps/builder/src/features/messages/actions/resend-message.action.ts @@ -0,0 +1,34 @@ +"use server" + +import { messageService } from "@chatbotx.io/business" +import { zodBigintAsString } from "@chatbotx.io/utils" +import { workspaceActionClient } from "@/lib/safe-action" +import { + type ResendMessageRequest, + resendMessageRequest, +} from "../schema/mutation" + +/** Shared by the builder action and the public route: one service call. */ +export const resendMessage = async (props: { + workspaceId: string + conversationId: string + parsedInput: ResendMessageRequest +}) => + await messageService.resendOutgoing({ + workspaceId: props.workspaceId, + conversationId: props.conversationId, + messageId: props.parsedInput.id, + createdAt: props.parsedInput.createdAt, + }) + +export const resendMessageAction = workspaceActionClient + .bindArgsSchemas([zodBigintAsString(), zodBigintAsString()]) + .inputSchema(resendMessageRequest) + .action(async (props) => { + const { + bindArgsParsedInputs: [workspaceId, conversationId], + parsedInput, + } = props + + return await resendMessage({ workspaceId, conversationId, parsedInput }) + }) diff --git a/apps/builder/src/features/messages/api/public.ts b/apps/builder/src/features/messages/api/public.ts index cdbcec7c2f..95be27fbcd 100644 --- a/apps/builder/src/features/messages/api/public.ts +++ b/apps/builder/src/features/messages/api/public.ts @@ -16,6 +16,7 @@ import { import { changeMessageAttributes } from "@/features/messages/actions/change-message-attributes.action" import { deleteMessage } from "@/features/messages/actions/delete-message.action" import { editMessage } from "@/features/messages/actions/edit-message.action" +import { resendMessage } from "@/features/messages/actions/resend-message.action" import { getWhatsappFlowResponseView } from "@/features/messages/lib/get-whatsapp-flow-response" import { sendWhatsappTemplateToConversation } from "@/features/messages/lib/send-whatsapp-template" import { listMessages } from "@/features/messages/queries" @@ -34,6 +35,7 @@ import { possibleErrorsOnDeletingResource, possibleErrorsOnFindingResource, possibleErrorsOnMutatingResource, + possibleErrorsOnResendingMessage, productMessageUnresolvable, } from "@/lib/orpc/orpc-error-helper" import { @@ -50,6 +52,7 @@ import { messageIdPathParam, messageIdWithCreatedAtParam, requestCallPermissionPublicRequest, + resendMessagePublicResponse, sendWhatsappTemplatePublicRequest, } from "../schema/public" @@ -311,6 +314,28 @@ export const messagesPublicRouter = { }) }), + resend: workspaceTokenAuthAPI + .route({ + method: "POST", + path: "/v1/conversations/{conversationId}/messages/{messageId}/resend", + summary: "Resend failed message", + description: + "Queues a message that failed to send for delivery again, whole (a message with several parts or files is resent in full). Only an outgoing message sent by a person or the API that failed and never reached the channel qualifies; a bot or flow message, a message that was delivered, and a public comment reply are refused with 409 `messageNotResendable`, as is a second resend while the first is queued. A private reply is resent as a DM. Use `messages.list` to find a failed message (its `sendError` is set) and its `messageId`/`createdAt`; the result shows up on the message as it is sent or fails again.", + successStatus: 202, + tags: ["Messages"], + }) + .input(messageIdWithCreatedAtParam) + .output(resendMessagePublicResponse) + .errors(possibleErrorsOnResendingMessage) + .handler(async ({ context, input }) => { + await assertConversationAccessForCaller(context, input.conversationId) + return await resendMessage({ + workspaceId: context.workspace.id, + conversationId: input.conversationId, + parsedInput: { id: input.messageId, createdAt: input.createdAt }, + }) + }), + changeAttributes: workspaceTokenAuthAPI .route({ method: "POST", diff --git a/apps/builder/src/features/messages/components/message-input.tsx b/apps/builder/src/features/messages/components/message-input.tsx index 1ff2d85635..e55e6d6396 100644 --- a/apps/builder/src/features/messages/components/message-input.tsx +++ b/apps/builder/src/features/messages/components/message-input.tsx @@ -26,7 +26,6 @@ import { XIcon, } from "lucide-react" import { useTranslations } from "next-intl" -import { useAction } from "next-safe-action/hooks" import { type KeyboardEvent, useCallback, @@ -37,12 +36,7 @@ import { } from "react" import { Controller, useWatch } from "react-hook-form" import { toast } from "sonner" -import { disableBotAction } from "@/features/conversations/actions/disable-bot.action" import { useThreadControl } from "@/features/conversations/hooks/use-thread-control" -import { - BOT_DISABLE_DURATION_MS, - isConversationActive, -} from "@/features/conversations/utils/bot-state" import { InboxIcon } from "@/features/inboxes/components/inbox-icon" import { MediaLibraryTrigger } from "@/features/media-library/components/media-library-trigger" import type { ListFilesResponse } from "@/features/media-library/schema" @@ -52,12 +46,18 @@ import { authClient } from "@/lib/auth/auth-client" import { shouldSendOnEnter } from "@/lib/keyboard/should-send-on-enter" import { useChatStore } from "../../chat/store/chat-store-provider" import { createMessageAction } from "../actions/create-message.action" -import { flattenValidationErrors } from "../lib/validation-errors" +import { + discardHeldSends, + enqueueSend, + isSendQueueLocked, + resumeSendQueue, +} from "../lib/send-queue" import { createMessageWithRoutingBypassRequest } from "../schema/mutation" import type { MessageResource } from "../schema/resource" import { FileUploadPreview } from "./file-upload" import { InputMenu } from "./input-menu" import { MediaFilePreview } from "./media-file-preview" +import { SendQueueNotice } from "./send-queue-notice" import { ThreadControlLockedComposer } from "./thread-control-locked-composer" const CHANNEL_WINDOW_SECONDS: Record = { @@ -98,28 +98,18 @@ export const MessageInput = () => { const { appendMessage, + markMessagesDeleted, updateConversationViaMessage, activeConversationId, conversations, - updateConversation, replyToMessage, setReplyToMessage, isPrivateReply, - markMessageFailed, messages, + sendQueues, + updateSendQueue, } = useChatStore((state) => state) - const replyToMessageRef = useRef(replyToMessage) - const selectedMediaFilesRef = useRef(selectedMediaFiles) - - useEffect(() => { - replyToMessageRef.current = replyToMessage - }, [replyToMessage]) - - useEffect(() => { - selectedMediaFilesRef.current = selectedMediaFiles - }, [selectedMediaFiles]) - const lastContactComment = useMemo(() => { for (let i = messages.length - 1; i >= 0; i--) { const m = messages[i] @@ -189,25 +179,6 @@ export const MessageInput = () => { // handover take). Drives the highlighted notice + the send-gate bypass. const takeOverOnSend = Boolean(threadControl?.inlineReplyTakesOver) - const { execute: disableBot } = useAction( - disableBotAction.bind(null, conversation?.workspaceId ?? ""), - { - onSuccess: () => { - if (conversation) { - updateConversation(conversation.id, { - botEnabled: false, - botResumeAt: new Date(Date.now() + BOT_DISABLE_DURATION_MS), - }) - } - }, - onError: ({ error }) => { - if (error.serverError) { - toast.error(error.serverError) - } - }, - }, - ) - const defaultValues = useMemo( () => ({ text: "", @@ -220,7 +191,7 @@ export const MessageInput = () => { [], ) - const { form, action } = useHookFormAction( + const { form } = useHookFormAction( createMessageAction.bind( null, conversation?.workspaceId ?? "", @@ -390,7 +361,17 @@ export const MessageInput = () => { ], ) + const sendQueue = activeConversationId + ? sendQueues[activeConversationId] + : undefined + // Messages are held behind a failed (or unconfirmed) one: sending more would + // only pile on, so the composer waits for the person's decision. + const isSendLocked = sendQueue ? isSendQueueLocked(sendQueue) : false + const sendMessage = useCallback(async () => { + if (isSendLocked) { + return + } // Same check as the server, done here so the agent sees which channel // refuses the images before anything is sent. if (channelType) { @@ -412,7 +393,6 @@ export const MessageInput = () => { } } - const submittedFiles = form.getValues("files") const replyTarget = replyToMessage ?? lastContactComment const values = { ...form.getValues(), @@ -428,82 +408,42 @@ export const MessageInput = () => { return } + if (!conversation) { + return + } + + // Everything the message needs is in `parsed.data` (files, media, reply + // target, routing bypass), so the composer can be cleared at once: the + // queue sends it, in order, when its turn comes. const optimisticMessageId = appendOptimistic(parsed.data) + updateSendQueue(conversation.id, (queue) => + enqueueSend(queue, { + clientId: values.clientId, + input: parsed.data, + optimisticMessageId, + }), + ) form.setValue("text", "") + form.setValue("files", []) + form.setValue("mediaFileIds", []) + setSelectedMediaFiles([]) + setReplyToMessage(null) textareaRef.current?.focus() - - try { - const result = await action.executeAsync(parsed.data) - if (result?.serverError) { - markMessageFailed( - optimisticMessageId ?? "", - parsed.data.clientId, - result.serverError, - ) - toast.error(result.serverError) - return - } - - if (result?.validationErrors) { - const validationErrors = flattenValidationErrors( - result.validationErrors, - ) - for (const validationError of validationErrors) { - form.setError(validationError.path as never, { - message: validationError.message, - }) - } - const errorMessage = - validationErrors[0]?.message ?? t("messages.unknownError") - markMessageFailed( - optimisticMessageId ?? "", - parsed.data.clientId, - errorMessage, - ) - toast.error(errorMessage) - return - } - - if (form.getValues("files") === submittedFiles) { - form.setValue("files", []) - } - if (selectedMediaFilesRef.current === selectedMediaFiles) { - form.setValue("mediaFileIds", []) - setSelectedMediaFiles([]) - } - if (replyToMessageRef.current === replyToMessage) { - setReplyToMessage(null) - } - if (result?.data && conversation && isConversationActive(conversation)) { - disableBot({ ids: [conversation.id] }) - } - } catch (error) { - const errorMessage = - error instanceof Error ? error.message : t("messages.unknownError") - markMessageFailed( - optimisticMessageId ?? "", - parsed.data.clientId, - errorMessage, - ) - toast.error(errorMessage) - } }, [ - action, appendOptimistic, bypassThreadControlLock, channelType, conversation, - disableBot, form, imageLimitMessage, isPrivateReply, + isSendLocked, lastContactComment, - markMessageFailed, replyToMessage, replyKind, selectedMediaFiles, setReplyToMessage, - t, + updateSendQueue, ]) // Memoize keyboard handler @@ -679,6 +619,27 @@ export const MessageInput = () => { {t("conversationRouting.composer.aiStandbyHint")}

)} + {sendQueue && isSendLocked && activeConversationId && ( + + updateSendQueue(activeConversationId, (queue) => + resumeSendQueue(queue, Date.now()), + ) + } + onDiscard={() => { + // The rows shown for the dropped messages must go too, or they + // would sit in the thread looking sent. + markMessagesDeleted( + sendQueue.waiting.flatMap((item) => + item.optimisticMessageId ? [item.optimisticMessageId] : [], + ), + ) + updateSendQueue(activeConversationId, discardHeldSends) + }} + reason={sendQueue.holdReason} + /> + )} {replyToMessage && (
{isPrivateReply ? ( @@ -827,7 +788,9 @@ export const MessageInput = () => { aria-label="Send message" className="px-2 py-1.5 [&_svg]:size-5" disabled={ - !form.formState.isValid || form.formState.isSubmitting + !form.formState.isValid || + form.formState.isSubmitting || + isSendLocked } type="submit" variant="ghost" diff --git a/apps/builder/src/features/messages/components/message-item.tsx b/apps/builder/src/features/messages/components/message-item.tsx index 7ebdec6896..d2292cc2b2 100644 --- a/apps/builder/src/features/messages/components/message-item.tsx +++ b/apps/builder/src/features/messages/components/message-item.tsx @@ -1,5 +1,6 @@ "use client" +import { isResendableMessage } from "@chatbotx.io/database/partials" import type { MessageButtonTemplate, MessageStoryReplyEntity, @@ -53,7 +54,7 @@ import { import Image from "next/image" import Link from "next/link" import { useTranslations } from "next-intl" -import { useState } from "react" +import { type ReactNode, useState } from "react" import { useCopyToClipboard } from "usehooks-ts" import type { AttachmentResource } from "@/features/attachments/schema/resource" import { useAttachmentSource } from "@/features/attachments/utils" @@ -115,6 +116,12 @@ type MessageItemProps = { * and the guest view keep their existing behaviour. */ canPrivateReply?: (message: MessageItemProps["message"]) => boolean + /** + * The inbox's Resend control, offered next to the error badge of a message + * that can be sent again. Passed in (not rendered here) because it needs the + * chat store, which the guest webchat view does not have. + */ + renderResend?: (message: MessageItemProps["message"]) => ReactNode } export const MessageItem = (props: MessageItemProps) => { @@ -127,6 +134,7 @@ export const MessageItem = (props: MessageItemProps) => { onReply, onPrivateReply, canPrivateReply, + renderResend, onDelete, onEdit, } = props @@ -328,6 +336,10 @@ export const MessageItem = (props: MessageItemProps) => { label={t("sendFailed")} /> )} + {!guestDisplay && + renderResend && + isResendableMessage(message) && + renderResend(message)} {/* Meta can terminate an ANSWERED call with no audio (e.g. error 138021), so this badge isn't gated on the call having been missed. */} {whatsappCall?.failureReason && ( diff --git a/apps/builder/src/features/messages/components/resend-message-button.tsx b/apps/builder/src/features/messages/components/resend-message-button.tsx new file mode 100644 index 0000000000..e175ad458f --- /dev/null +++ b/apps/builder/src/features/messages/components/resend-message-button.tsx @@ -0,0 +1,96 @@ +"use client" + +import { Button } from "@chatbotx.io/ui/components/ui/button" +import { Loader2Icon, RotateCcwIcon } from "lucide-react" +import { useTranslations } from "next-intl" +import { useState } from "react" +import { toast } from "sonner" +import { useChatStore } from "../../chat/store/chat-store-provider" +import { resendMessageAction } from "../actions/resend-message.action" +import { + failResendSubmit, + isHeldBy, + markResendSubmitted, +} from "../lib/send-queue" +import type { MessageResource } from "../schema/resource" + +type ResendMessageButtonProps = { + message: Pick< + MessageResource, + | "id" + | "createdAt" + | "conversationId" + | "workspaceId" + | "sendError" + | "clientId" + > +} + +/** + * Sends a failed message again. Only offered where the service would accept it + * (`isResendableMessage`). The error badge clears and the composer queue starts + * tracking the resent message *before* the request goes out: the worker can + * answer faster than the response returns, and that answer must find the + * message already in flight. A refused request puts the failure back. + */ +export function ResendMessageButton({ message }: ResendMessageButtonProps) { + const t = useTranslations() + const markMessageFailed = useChatStore((state) => state.markMessageFailed) + const updateSendQueue = useChatStore((state) => state.updateSendQueue) + const updateAllSendQueues = useChatStore((state) => state.updateAllSendQueues) + const [isPending, setIsPending] = useState(false) + + const resend = async () => { + setIsPending(true) + markMessageFailed(message.id, undefined, null) + const ref = { messageId: message.id, clientId: message.clientId } + const now = Date.now() + // The queue held for this message may belong to another conversation (a + // private reply); the message's own queue tracks it either way. + updateAllSendQueues((queue) => + isHeldBy(queue, ref) ? markResendSubmitted(queue, ref, now) : queue, + ) + updateSendQueue(message.conversationId, (queue) => + markResendSubmitted(queue, ref, now), + ) + const restore = (error: string) => { + markMessageFailed(message.id, undefined, message.sendError) + updateAllSendQueues((queue) => failResendSubmit(queue, message.id)) + toast.error(error) + } + try { + const result = await resendMessageAction( + message.workspaceId, + message.conversationId, + { id: message.id, createdAt: message.createdAt }, + ) + if (result?.serverError) { + restore(result.serverError) + } + } catch (error) { + restore( + error instanceof Error ? error.message : t("messages.unknownError"), + ) + } finally { + setIsPending(false) + } + } + + return ( + + ) +} diff --git a/apps/builder/src/features/messages/components/send-queue-notice.tsx b/apps/builder/src/features/messages/components/send-queue-notice.tsx new file mode 100644 index 0000000000..4b6a58b08b --- /dev/null +++ b/apps/builder/src/features/messages/components/send-queue-notice.tsx @@ -0,0 +1,65 @@ +"use client" + +import { Button } from "@chatbotx.io/ui/components/ui/button" +import { AlertTriangleIcon } from "lucide-react" +import { useTranslations } from "next-intl" +import { + SEND_QUEUE_HOLD_REASONS, + type SendQueueHoldReason, +} from "../lib/send-queue" + +type SendQueueNoticeProps = { + heldCount: number + reason: SendQueueHoldReason | null + onContinue: () => void + onDiscard: () => void +} + +/** + * Shown while messages typed after a failed (or unconfirmed) one are held back. + * A failed message is resent from its own row; an unconfirmed one needs the + * person to say whether to go on. Either way the held messages can be dropped. + */ +export function SendQueueNotice({ + heldCount, + reason, + onContinue, + onDiscard, +}: SendQueueNoticeProps) { + const t = useTranslations() + const isUnconfirmed = reason === SEND_QUEUE_HOLD_REASONS.unconfirmed + + return ( +
+

+ + + {t( + isUnconfirmed + ? "messages.sendQueue.unconfirmed" + : "messages.sendQueue.failed", + { count: heldCount }, + )} + +

+
+ {isUnconfirmed && ( + + )} + +
+
+ ) +} diff --git a/apps/builder/src/features/messages/components/send-queue-runner.tsx b/apps/builder/src/features/messages/components/send-queue-runner.tsx new file mode 100644 index 0000000000..0f51379124 --- /dev/null +++ b/apps/builder/src/features/messages/components/send-queue-runner.tsx @@ -0,0 +1,57 @@ +"use client" + +import { useAction } from "next-safe-action/hooks" +import { useCallback } from "react" +import { toast } from "sonner" +import { useChatStore } from "@/features/chat/store/chat-store-provider" +import { disableBotAction } from "@/features/conversations/actions/disable-bot.action" +import { + BOT_DISABLE_DURATION_MS, + isConversationActive, +} from "@/features/conversations/utils/bot-state" +import { useWorkspaceId } from "@/hooks/routing" +import { useSendQueueRunner } from "../lib/use-send-queue-runner" + +/** + * Mounted once beside `ChatRealtime`, outside the panes: on mobile the message + * pane unmounts when the user goes back to the list, and queued messages must + * keep going out. Once the server has queued a message, a human reply pauses + * the conversation's bot. + */ +export function SendQueueRunner() { + const workspaceId = useWorkspaceId() + const conversations = useChatStore((state) => state.conversations) + const updateConversation = useChatStore((state) => state.updateConversation) + + const { execute: disableBot } = useAction( + disableBotAction.bind(null, workspaceId), + { + onSuccess: ({ input }) => { + for (const id of input.ids) { + updateConversation(id, { + botEnabled: false, + botResumeAt: new Date(Date.now() + BOT_DISABLE_DURATION_MS), + }) + } + }, + onError: ({ error }) => { + if (error.serverError) { + toast.error(error.serverError) + } + }, + }, + ) + + const onSubmitted = useCallback( + (conversationId: string) => { + const target = conversations.find((item) => item.id === conversationId) + if (target && isConversationActive(target)) { + disableBot({ ids: [target.id] }) + } + }, + [conversations, disableBot], + ) + + useSendQueueRunner({ onSubmitted }) + return null +} diff --git a/apps/builder/src/features/messages/lib/__tests__/send-queue.test.ts b/apps/builder/src/features/messages/lib/__tests__/send-queue.test.ts new file mode 100644 index 0000000000..e98b3239ef --- /dev/null +++ b/apps/builder/src/features/messages/lib/__tests__/send-queue.test.ts @@ -0,0 +1,359 @@ +import { describe, expect, test } from "vitest" +import { + AGENT_SEND_CONFIRM_TIMEOUT_MS, + AGENT_SEND_GAP_MS, + createSendQueue, + discardHeldSends, + enqueueSend, + expireInFlightSend, + failResendSubmit, + failSendSubmit, + isSendQueueLocked, + markResendSubmitted, + markSendSubmitted, + nextSendToSubmit, + nextSendWakeAt, + type QueuedSend, + resumeSendQueue, + type SendQueue, + settleSend, +} from "../send-queue" + +type Input = { text: string } + +const send = (clientId: string): QueuedSend => ({ + clientId, + input: { text: clientId }, +}) + +const queueWith = (...ids: string[]): SendQueue => + ids.reduce( + (queue, id) => enqueueSend(queue, send(id)), + createSendQueue(), + ) + +/** Submits the head of the queue at `now`, as the runner does. */ +const submitNext = (queue: SendQueue, now: number): SendQueue => { + const next = nextSendToSubmit(queue, now) + if (!next) { + throw new Error("nothing to submit") + } + return markSendSubmitted(queue, next.clientId, now) +} + +describe("send queue order and gap", () => { + test("an idle queue sends the first message at once", () => { + expect(nextSendToSubmit(queueWith("a", "b"), 0)?.clientId).toBe("a") + }) + + test("the next message waits for the previous one's result", () => { + const queue = submitNext(queueWith("a", "b", "c"), 0) + + expect(nextSendToSubmit(queue, 10_000)).toBeNull() + }) + + test("after the result it waits the gap, then sends in order", () => { + let queue = submitNext(queueWith("a", "b", "c"), 0) + queue = settleSend(queue, { clientId: "a", error: null }, 100) + + expect(nextSendToSubmit(queue, 100 + AGENT_SEND_GAP_MS - 1)).toBeNull() + expect(nextSendToSubmit(queue, 100 + AGENT_SEND_GAP_MS)?.clientId).toBe("b") + + queue = submitNext(queue, 100 + AGENT_SEND_GAP_MS) + queue = settleSend(queue, { clientId: "b", error: null }, 700) + expect(nextSendToSubmit(queue, 700 + AGENT_SEND_GAP_MS)?.clientId).toBe("c") + }) + + test("the gap is 500 ms", () => { + expect(AGENT_SEND_GAP_MS).toBe(500) + }) + + test("a result is matched by message id as well as client id", () => { + const submitted = submitNext(queueWith("a"), 0) + const queue: SendQueue = { + ...submitted, + inFlight: { clientId: "a", messageId: "m-1", startedAt: 0 }, + } + + const settled = settleSend(queue, { messageId: "m-1", error: null }, 5) + + expect(settled.inFlight).toBeNull() + }) + + test("a result for a message that is not the one in flight changes nothing", () => { + const queue = submitNext(queueWith("a", "b"), 0) + + expect(settleSend(queue, { clientId: "other", error: null }, 5)).toBe(queue) + expect(settleSend(queue, { messageId: "m-9", error: "boom" }, 5)).toBe( + queue, + ) + }) + + test("a result with nothing in flight changes nothing", () => { + const queue = queueWith("a") + expect(settleSend(queue, { clientId: "a", error: null }, 5)).toBe(queue) + }) +}) + +describe("a failure holds what was already queued behind it", () => { + test("later messages are held and the queue is locked", () => { + let queue = submitNext(queueWith("a", "b", "c"), 0) + queue = settleSend(queue, { clientId: "a", error: "refused" }, 10) + + expect(queue.holdReason).toBe("failed") + expect(isSendQueueLocked(queue)).toBe(true) + expect(queue.waiting.map((item) => item.clientId)).toEqual(["b", "c"]) + expect(nextSendToSubmit(queue, 1_000_000)).toBeNull() + }) + + test("a failure with nothing behind it still locks, so a newer message cannot overtake the failed one", () => { + let queue = submitNext(queueWith("a"), 0) + queue = settleSend(queue, { clientId: "a", error: "refused" }, 10) + + expect(queue.holdReason).toBe("failed") + expect(isSendQueueLocked(queue)).toBe(true) + + queue = enqueueSend(queue, send("b")) + expect(nextSendToSubmit(queue, 10)).toBeNull() + }) + + test("a resend while another message is in flight does not take its place", () => { + let queue = submitNext(queueWith("b", "c"), 0) + + queue = markResendSubmitted(queue, { messageId: "m-a" }, 20) + + expect(queue.inFlight?.clientId).toBe("b") + expect(settleSend(queue, { messageId: "m-a", error: null }, 30)).toBe(queue) + }) + + test("a refused resend puts the hold back", () => { + let queue = submitNext(queueWith("a", "b"), 0) + queue = settleSend( + queue, + { clientId: "a", messageId: "m-a", error: "refused" }, + 10, + ) + queue = markResendSubmitted(queue, { messageId: "m-a" }, 20) + + queue = failResendSubmit(queue, "m-a") + + expect(queue.inFlight).toBeNull() + expect(queue.holdReason).toBe("failed") + expect(queue.waiting.map((item) => item.clientId)).toEqual(["b"]) + }) + + test("resending a different failed message does not lift a hold that belongs to another", () => { + let queue = submitNext(queueWith("a", "c"), 0) + queue = settleSend( + queue, + { clientId: "a", messageId: "m-a", error: "refused" }, + 10, + ) + + queue = markResendSubmitted(queue, { messageId: "m-old" }, 20) + expect(queue.holdReason).toBe("failed") + expect(queue.inFlight?.messageId).toBe("m-old") + + queue = settleSend(queue, { messageId: "m-old", error: null }, 30) + expect(nextSendToSubmit(queue, 10_000)).toBeNull() + + queue = markResendSubmitted(queue, { messageId: "m-a" }, 40) + expect(queue.holdReason).toBeNull() + }) + + test("a hold from a refused submit (only the clientId known) is lifted by resending that row", () => { + let queue = submitNext(queueWith("a", "c"), 0) + queue = failSendSubmit(queue, "a") + + queue = markResendSubmitted(queue, { messageId: "m-a", clientId: "a" }, 20) + + expect(queue.holdReason).toBeNull() + expect(queue.inFlight?.messageId).toBe("m-a") + }) + + test("resending the held message while another one is in flight lifts the hold now, so the queue is not stranded", () => { + let queue = submitNext(queueWith("a", "b"), 0) + queue = settleSend( + queue, + { clientId: "a", messageId: "m-a", error: "refused" }, + 10, + ) + queue = markResendSubmitted(queue, { messageId: "m-old" }, 20) + + queue = markResendSubmitted(queue, { messageId: "m-a", clientId: "a" }, 25) + + expect(queue.holdReason).toBeNull() + expect(queue.inFlight?.messageId).toBe("m-old") + queue = settleSend(queue, { messageId: "m-old", error: null }, 30) + expect(nextSendToSubmit(queue, 30 + AGENT_SEND_GAP_MS)?.clientId).toBe("b") + }) + + test("a refused resend on a queue that was not held leaves it unlocked", () => { + let queue = markResendSubmitted( + createSendQueue(), + { messageId: "m-old" }, + 0, + ) + + queue = failResendSubmit(queue, "m-old") + + expect(queue.inFlight).toBeNull() + expect(queue.holdReason).toBeNull() + expect(isSendQueueLocked(queue)).toBe(false) + }) + + test("a refused resend of another message keeps the hold that was never lifted", () => { + let queue = submitNext(queueWith("a", "c"), 0) + queue = settleSend( + queue, + { clientId: "a", messageId: "m-a", error: "refused" }, + 10, + ) + queue = markResendSubmitted(queue, { messageId: "m-old" }, 20) + + queue = failResendSubmit(queue, "m-old") + + expect(queue.holdReason).toBe("failed") + expect(queue.heldBy?.messageId).toBe("m-a") + }) + + test("a refused resend that was never tracked changes nothing", () => { + const queue = submitNext(queueWith("b"), 0) + expect(failResendSubmit(queue, "m-a")).toBe(queue) + }) + + test("a successful resend lets the held messages continue, after its own result and gap", () => { + let queue = submitNext(queueWith("a", "b"), 0) + queue = settleSend( + queue, + { clientId: "a", messageId: "m-a", error: "refused" }, + 10, + ) + + queue = markResendSubmitted(queue, { messageId: "m-a" }, 20) + expect(queue.holdReason).toBeNull() + expect(isSendQueueLocked(queue)).toBe(false) + // The resent message is in flight, so "b" still waits for it. + expect(nextSendToSubmit(queue, 20)).toBeNull() + + queue = settleSend(queue, { messageId: "m-a", error: null }, 100) + expect(nextSendToSubmit(queue, 100 + AGENT_SEND_GAP_MS)?.clientId).toBe("b") + }) + + test("a resend that fails again holds the queue again", () => { + let queue = submitNext(queueWith("a", "b"), 0) + queue = settleSend( + queue, + { clientId: "a", messageId: "m-a", error: "refused" }, + 10, + ) + queue = markResendSubmitted(queue, { messageId: "m-a" }, 20) + + queue = settleSend(queue, { messageId: "m-a", error: "refused again" }, 30) + + expect(queue.holdReason).toBe("failed") + expect(queue.waiting.map((item) => item.clientId)).toEqual(["b"]) + }) + + test("the person can discard the held messages", () => { + let queue = submitNext(queueWith("a", "b", "c"), 0) + queue = settleSend(queue, { clientId: "a", error: "refused" }, 10) + + queue = discardHeldSends(queue) + + expect(queue.waiting).toEqual([]) + expect(queue.holdReason).toBeNull() + }) + + test("a refused submit (rejection, validation, network) holds like a failure", () => { + let queue = submitNext(queueWith("a", "b"), 0) + + queue = failSendSubmit(queue, "a") + + expect(queue.inFlight).toBeNull() + expect(queue.holdReason).toBe("failed") + expect(queue.waiting.map((item) => item.clientId)).toEqual(["b"]) + }) + + test("a refused submit for a message that is not in flight changes nothing", () => { + const queue = submitNext(queueWith("a", "b"), 0) + expect(failSendSubmit(queue, "b")).toBe(queue) + }) +}) + +describe("a lost answer", () => { + test("after 30 s the queue stops waiting but does NOT send the next message by itself", () => { + const queue = submitNext(queueWith("a", "b"), 0) + + const expired = expireInFlightSend(queue, AGENT_SEND_CONFIRM_TIMEOUT_MS) + + expect(expired.holdReason).toBe("unconfirmed") + expect(isSendQueueLocked(expired)).toBe(true) + expect( + nextSendToSubmit(expired, 10 * AGENT_SEND_CONFIRM_TIMEOUT_MS), + ).toBeNull() + }) + + test("before the deadline nothing expires", () => { + const queue = submitNext(queueWith("a", "b"), 0) + expect(expireInFlightSend(queue, AGENT_SEND_CONFIRM_TIMEOUT_MS - 1)).toBe( + queue, + ) + }) + + test("the person chooses to continue and the next message goes", () => { + let queue = submitNext(queueWith("a", "b"), 0) + queue = expireInFlightSend(queue, AGENT_SEND_CONFIRM_TIMEOUT_MS) + + queue = resumeSendQueue(queue, 40_000) + + expect(queue.holdReason).toBeNull() + expect(nextSendToSubmit(queue, 40_000)?.clientId).toBe("b") + }) + + test("an expiry with nothing behind it still asks before the next message goes", () => { + let queue = submitNext(queueWith("a"), 0) + queue = expireInFlightSend(queue, AGENT_SEND_CONFIRM_TIMEOUT_MS) + + expect(queue.holdReason).toBe("unconfirmed") + expect(queue.inFlight).toBeNull() + expect(isSendQueueLocked(queue)).toBe(true) + }) + + test("a late answer after the expiry changes nothing", () => { + let queue = submitNext(queueWith("a", "b"), 0) + queue = expireInFlightSend(queue, AGENT_SEND_CONFIRM_TIMEOUT_MS) + + expect(settleSend(queue, { clientId: "a", error: null }, 40_000)).toBe( + queue, + ) + }) + + test("the timeout is 30 s", () => { + expect(AGENT_SEND_CONFIRM_TIMEOUT_MS).toBe(30_000) + }) +}) + +describe("when the runner should look again", () => { + test("while waiting for a result: at the confirmation deadline", () => { + const queue = submitNext(queueWith("a", "b"), 1000) + expect(nextSendWakeAt(queue, 1000)).toBe( + 1000 + AGENT_SEND_CONFIRM_TIMEOUT_MS, + ) + }) + + test("after a result with messages waiting: at the end of the gap", () => { + let queue = submitNext(queueWith("a", "b"), 0) + queue = settleSend(queue, { clientId: "a", error: null }, 100) + + expect(nextSendWakeAt(queue, 100)).toBe(100 + AGENT_SEND_GAP_MS) + }) + + test("a held or empty queue never wakes by itself", () => { + let held = submitNext(queueWith("a", "b"), 0) + held = settleSend(held, { clientId: "a", error: "refused" }, 10) + + expect(nextSendWakeAt(held, 10)).toBeNull() + expect(nextSendWakeAt(createSendQueue(), 10)).toBeNull() + }) +}) diff --git a/apps/builder/src/features/messages/lib/send-queue.ts b/apps/builder/src/features/messages/lib/send-queue.ts new file mode 100644 index 0000000000..0154fb7a4b --- /dev/null +++ b/apps/builder/src/features/messages/lib/send-queue.ts @@ -0,0 +1,321 @@ +/** + * Pure state machine behind the composer's per-conversation send queue. + * + * Messages typed in quick succession are sent one at a time: the next one waits + * for the previous one's result from the channel (the `messageFailed` realtime + * event, `error: null` meaning accepted) and a short gap, so they reach the + * customer in order. A failure holds the messages that were already queued + * behind it. In-memory only (a page reload starts clean), single tab: it orders + * what this tab sends, not what other tabs or API clients send. + */ + +/** Pause between a message being accepted and the next one being sent. */ +export const AGENT_SEND_GAP_MS = 500 +/** How long to wait for a result before asking the person to decide. */ +export const AGENT_SEND_CONFIRM_TIMEOUT_MS = 30_000 + +export type QueuedSend = { + /** Client-generated id, echoed back by the server in the result event. */ + clientId: string + input: TInput + /** The optimistic row shown in the list, marked failed if the submit fails. */ + optimisticMessageId?: string | undefined +} + +/** A send handed to the server, waiting for the channel's answer. */ +export type InFlightSend = { + clientId?: string | undefined + /** Known for a resend; learned from the result event otherwise. */ + messageId?: string | undefined + startedAt: number + /** The hold a resend lifted, put back if the server refuses the resend. */ + liftedHold?: { reason: SendQueueHoldReason; heldBy: MessageRef | null } +} + +/** Why queued messages are not being sent. */ +export const SEND_QUEUE_HOLD_REASONS = { + /** The message ahead of them failed: resend it (or discard them). */ + failed: "failed", + /** No answer arrived in time: the person decides whether to go on. */ + unconfirmed: "unconfirmed", +} as const +export type SendQueueHoldReason = + (typeof SEND_QUEUE_HOLD_REASONS)[keyof typeof SEND_QUEUE_HOLD_REASONS] + +export type SendQueue = { + waiting: QueuedSend[] + inFlight: InFlightSend | null + /** Earliest time the next message may be sent (the gap after the last one). */ + nextAllowedAt: number + /** Set while the composer is held behind a failure / lost answer. */ + holdReason: SendQueueHoldReason | null + /** The message the hold is for: only resending it lifts the hold. */ + heldBy: MessageRef | null +} + +/** A message by whichever ids are known (the row's, or the submit's). */ +type MessageRef = { + clientId?: string | undefined + messageId?: string | undefined +} + +export type SendResultSignal = { + messageId?: string | undefined + clientId?: string | undefined + /** `null`: the channel accepted it. A string: it failed. */ + error: string | null +} + +export const createSendQueue = (): SendQueue => ({ + waiting: [], + inFlight: null, + nextAllowedAt: 0, + holdReason: null, + heldBy: null, +}) + +/** Nothing waiting, in flight or held, and the gap after the last send is over. */ +export const isSendQueueIdle = ( + queue: SendQueue, + now: number, +): boolean => + queue.waiting.length === 0 && + queue.inFlight === null && + queue.holdReason === null && + now >= queue.nextAllowedAt + +/** + * The composer locks while the queue is held, even with nothing waiting: a + * message typed now would reach the customer before the failed one is resent. + */ +export const isSendQueueLocked = (queue: SendQueue): boolean => + queue.holdReason !== null + +export const enqueueSend = ( + queue: SendQueue, + item: QueuedSend, +): SendQueue => ({ ...queue, waiting: [...queue.waiting, item] }) + +/** The message to submit now, or `null` (busy, held, gap not over, or empty). */ +export const nextSendToSubmit = ( + queue: SendQueue, + now: number, +): QueuedSend | null => { + if (queue.inFlight !== null || queue.holdReason !== null) { + return null + } + if (now < queue.nextAllowedAt) { + return null + } + return queue.waiting[0] ?? null +} + +export const markSendSubmitted = ( + queue: SendQueue, + clientId: string, + now: number, +): SendQueue => ({ + ...queue, + waiting: queue.waiting.filter((item) => item.clientId !== clientId), + inFlight: { clientId, startedAt: now }, +}) + +/** + * A resent message becomes the one in flight. When it is the message the hold + * is for, the hold is lifted: held messages go once it is accepted (or hold + * again if it fails). Resending some other failed message does not lift a hold + * that belongs to a different one, or the held messages would overtake it. + * While another message is still in flight the resend is not tracked at all. + */ +export const markResendSubmitted = ( + queue: SendQueue, + message: { messageId: string; clientId?: string | null | undefined }, + now: number, +): SendQueue => { + const { messageId } = message + if (queue.inFlight !== null) { + // Another message is in flight, so this resend is not tracked. If it is + // the very message the hold is for, the hold goes now: it is queued again, and + // keeping the hold would strand what is queued behind it. + return queue.holdReason !== null && + queue.heldBy !== null && + sameMessage(queue.heldBy, { + messageId, + clientId: message.clientId ?? undefined, + }) + ? { ...queue, holdReason: null, heldBy: null } + : queue + } + const liftsHold = + queue.holdReason !== null && + (queue.heldBy === null || + sameMessage(queue.heldBy, { + messageId, + clientId: message.clientId ?? undefined, + })) + return { + ...queue, + inFlight: { + messageId, + startedAt: now, + ...(liftsHold && queue.holdReason !== null + ? { liftedHold: { reason: queue.holdReason, heldBy: queue.heldBy } } + : {}), + }, + holdReason: liftsHold ? null : queue.holdReason, + heldBy: liftsHold ? null : queue.heldBy, + } +} + +/** + * The server refused a resend: back to exactly the state before the click, the + * hold it lifted (if any) included. A queue that was not held stays unlocked. + */ +export const failResendSubmit = ( + queue: SendQueue, + messageId: string, +): SendQueue => { + if (queue.inFlight?.messageId !== messageId) { + return queue + } + const lifted = queue.inFlight.liftedHold + return { + ...queue, + inFlight: null, + holdReason: lifted?.reason ?? queue.holdReason, + heldBy: lifted ? lifted.heldBy : queue.heldBy, + } +} + +/** True when this queue is held for the given message. */ +export const isHeldBy = ( + queue: SendQueue, + message: MessageRef, +): boolean => + queue.holdReason !== null && + queue.heldBy !== null && + sameMessage(queue.heldBy, message) + +const sameMessage = (a: MessageRef, b: MessageRef): boolean => + (a.clientId !== undefined && a.clientId === b.clientId) || + (a.messageId !== undefined && a.messageId === b.messageId) + +/** Holds the queue for `culprit`; an existing hold keeps its own culprit. */ +const holdQueue = ( + queue: SendQueue, + reason: SendQueueHoldReason, + culprit: MessageRef, +): SendQueue => ({ + ...queue, + inFlight: null, + holdReason: queue.holdReason ?? reason, + heldBy: queue.holdReason === null ? culprit : queue.heldBy, +}) + +const matchesInFlight = ( + inFlight: InFlightSend, + signal: SendResultSignal, +): boolean => + (signal.clientId !== undefined && signal.clientId === inFlight.clientId) || + (signal.messageId !== undefined && signal.messageId === inFlight.messageId) + +/** + * Applies the channel's answer. A result for a message that is not the one in + * flight (another tab's, an old retry, the clearing of an error) changes + * nothing. + */ +export const settleSend = ( + queue: SendQueue, + signal: SendResultSignal, + now: number, +): SendQueue => { + if (!(queue.inFlight && matchesInFlight(queue.inFlight, signal))) { + return queue + } + if (signal.error === null) { + return { + ...queue, + inFlight: null, + nextAllowedAt: now + AGENT_SEND_GAP_MS, + } + } + return holdQueue(queue, SEND_QUEUE_HOLD_REASONS.failed, { + clientId: queue.inFlight.clientId, + messageId: signal.messageId ?? queue.inFlight.messageId, + }) +} + +/** The server refused the submit itself (rejection, validation, network). */ +export const failSendSubmit = ( + queue: SendQueue, + clientId: string, +): SendQueue => + queue.inFlight?.clientId === clientId + ? holdQueue(queue, SEND_QUEUE_HOLD_REASONS.failed, { clientId }) + : queue + +/** The time at which the in-flight message stops being waited for, if any. */ +export const sendConfirmDeadline = ( + queue: SendQueue, +): number | null => + queue.inFlight + ? queue.inFlight.startedAt + AGENT_SEND_CONFIRM_TIMEOUT_MS + : null + +/** + * No answer in time: stop waiting, but never send the next message by itself + * (the one in flight may well have been delivered). + */ +export const expireInFlightSend = ( + queue: SendQueue, + now: number, +): SendQueue => { + const deadline = sendConfirmDeadline(queue) + if (deadline === null || now < deadline) { + return queue + } + return holdQueue(queue, SEND_QUEUE_HOLD_REASONS.unconfirmed, { + clientId: queue.inFlight?.clientId, + messageId: queue.inFlight?.messageId, + }) +} + +/** The person chose to go on after an unconfirmed message. */ +export const resumeSendQueue = ( + queue: SendQueue, + now: number, +): SendQueue => ({ + ...queue, + holdReason: null, + heldBy: null, + nextAllowedAt: now, +}) + +/** Drops the held messages (and the hold); the failed one is untouched. */ +export const discardHeldSends = ( + queue: SendQueue, +): SendQueue => ({ + ...queue, + waiting: [], + holdReason: null, + heldBy: null, +}) + +/** + * When the runner should look at this queue again, or `null` when only an + * event (a result, a click) can move it: the end of the gap before the next + * message, or the confirmation deadline of the one in flight. + */ +export const nextSendWakeAt = ( + queue: SendQueue, + now: number, +): number | null => { + const deadline = sendConfirmDeadline(queue) + if (deadline !== null) { + return deadline + } + if (queue.holdReason === null && queue.waiting.length > 0) { + return Math.max(queue.nextAllowedAt, now) + } + return null +} diff --git a/apps/builder/src/features/messages/lib/use-send-queue-runner.ts b/apps/builder/src/features/messages/lib/use-send-queue-runner.ts new file mode 100644 index 0000000000..f698222592 --- /dev/null +++ b/apps/builder/src/features/messages/lib/use-send-queue-runner.ts @@ -0,0 +1,118 @@ +"use client" + +import { useTranslations } from "next-intl" +import { useCallback, useEffect, useState } from "react" +import { toast } from "sonner" +import { useWorkspaceId } from "@/hooks/routing" +import { useChatStore } from "../../chat/store/chat-store-provider" +import { createMessageAction } from "../actions/create-message.action" +import type { CreateMessageWithRoutingBypassRequest } from "../schema/mutation" +import { + expireInFlightSend, + failSendSubmit, + markSendSubmitted, + nextSendToSubmit, + nextSendWakeAt, + type QueuedSend, +} from "./send-queue" +import { flattenValidationErrors } from "./validation-errors" + +/** + * Runs the composer's send queues: submits the next message of each + * conversation when its turn comes and expires one that never got an answer. + * Mounted once by the composer, it serves every conversation's queue, so + * switching conversations neither loses nor stalls queued messages. + * + * The answer itself arrives as a realtime event (`settleSendResult`); this only + * hands messages to the server and wakes itself at the next gap or deadline. + */ +export const useSendQueueRunner = (props: { + /** Called once the server has queued a message for delivery. */ + onSubmitted: (conversationId: string) => void +}): void => { + const { onSubmitted } = props + const t = useTranslations() + const workspaceId = useWorkspaceId() + const sendQueues = useChatStore((state) => state.sendQueues) + const updateSendQueue = useChatStore((state) => state.updateSendQueue) + const markMessageFailed = useChatStore((state) => state.markMessageFailed) + // Bumped by a timer to re-evaluate the queues when a gap or deadline passes. + const [tick, setTick] = useState(0) + + const submit = useCallback( + async ( + conversationId: string, + item: QueuedSend, + ): Promise => { + const fail = (message: string) => { + updateSendQueue(conversationId, (queue) => + failSendSubmit(queue, item.clientId), + ) + markMessageFailed( + item.optimisticMessageId ?? "", + item.clientId, + message, + ) + toast.error(message) + } + + try { + const result = await createMessageAction( + workspaceId, + conversationId, + item.input, + ) + if (result?.serverError) { + fail(result.serverError) + return + } + if (result?.validationErrors) { + fail( + flattenValidationErrors(result.validationErrors)[0]?.message ?? + t("messages.unknownError"), + ) + return + } + onSubmitted(conversationId) + } catch (error) { + fail( + error instanceof Error ? error.message : t("messages.unknownError"), + ) + } + }, + [markMessageFailed, onSubmitted, t, updateSendQueue, workspaceId], + ) + + // biome-ignore lint/correctness/useExhaustiveDependencies: `tick` re-runs the evaluation when a timer fires + useEffect(() => { + const timers: ReturnType[] = [] + const now = Date.now() + for (const [conversationId, queue] of Object.entries(sendQueues)) { + if (expireInFlightSend(queue, now) !== queue) { + updateSendQueue(conversationId, (current) => + expireInFlightSend(current, Date.now()), + ) + continue + } + const next = nextSendToSubmit(queue, now) + if (next) { + updateSendQueue(conversationId, (current) => + markSendSubmitted(current, next.clientId, Date.now()), + ) + submit(conversationId, next) + continue + } + const wakeAt = nextSendWakeAt(queue, now) + if (wakeAt !== null) { + timers.push( + setTimeout(() => setTick((value) => value + 1), wakeAt - now), + ) + } + } + return () => { + for (const timer of timers) { + clearTimeout(timer) + } + } + }, [sendQueues, submit, tick, updateSendQueue]) +} diff --git a/apps/builder/src/features/messages/message-list.tsx b/apps/builder/src/features/messages/message-list.tsx index e2a47ea945..b8bfe6579a 100644 --- a/apps/builder/src/features/messages/message-list.tsx +++ b/apps/builder/src/features/messages/message-list.tsx @@ -21,6 +21,7 @@ import { changeMessageAttributesAction } from "./actions/change-message-attribut import { deleteMessageAction } from "./actions/delete-message.action" import { editMessageAction } from "./actions/edit-message.action" import { MessageItem } from "./components/message-item" +import { ResendMessageButton } from "./components/resend-message-button" import { canPrivateReplyToComment } from "./lib/private-reply" import type { MessageResourceWithRelations } from "./schema/resource" @@ -332,6 +333,9 @@ export function MessageList() { onEdit={handleEditMessage} onPrivateReply={handlePrivateReplyComment} onReply={handleReplyComment} + renderResend={(failed) => ( + + )} />
)} diff --git a/apps/builder/src/features/messages/schema/mutation.ts b/apps/builder/src/features/messages/schema/mutation.ts index 05b62a186e..1bef811bbf 100644 --- a/apps/builder/src/features/messages/schema/mutation.ts +++ b/apps/builder/src/features/messages/schema/mutation.ts @@ -170,6 +170,9 @@ export type CreateMessageRequest = z.infer export const createMessageWithRoutingBypassRequest = createMessageRequest.and( z.object({ bypassThreadControlLock: bypassField }), ) +export type CreateMessageWithRoutingBypassRequest = z.infer< + typeof createMessageWithRoutingBypassRequest +> export const createWebchatMessageRequest = z .union([ @@ -220,6 +223,12 @@ export const deleteMessageRequest = z.object({ }) export type DeleteMessageRequest = z.infer +export const resendMessageRequest = z.object({ + id: z.string().min(1), + createdAt: z.coerce.date(), +}) +export type ResendMessageRequest = z.infer + export const editMessageRequest = z.object({ messageId: zodBigintAsString().describe("Message id."), createdAt: z.coerce diff --git a/apps/builder/src/features/messages/schema/public.ts b/apps/builder/src/features/messages/schema/public.ts index 7d42f71888..69d02e86b3 100644 --- a/apps/builder/src/features/messages/schema/public.ts +++ b/apps/builder/src/features/messages/schema/public.ts @@ -55,6 +55,13 @@ export const messageIdWithCreatedAtParam = messageIdPathParam.and( }), ) +export const resendMessagePublicResponse = z.object({ + id: z.string().describe("The message that was queued again."), + queued: z + .literal(true) + .describe("Always true: the message is queued for delivery again."), +}) + // Kept in sync with `editMessage`'s return shape // (`@/features/messages/actions/edit-message.action.ts`) via the // `satisfies`-style check in that file's test — oRPC output schemas silently diff --git a/apps/builder/src/features/pipelines/components/item/item-conversation.tsx b/apps/builder/src/features/pipelines/components/item/item-conversation.tsx index f93b167b0c..ea19346cfa 100644 --- a/apps/builder/src/features/pipelines/components/item/item-conversation.tsx +++ b/apps/builder/src/features/pipelines/components/item/item-conversation.tsx @@ -15,6 +15,7 @@ import { ChatStoreProvider, useChatStore, } from "@/features/chat/store/chat-store-provider" +import { SendQueueRunner } from "@/features/messages/components/send-queue-runner" import { useCallPlaybackStore } from "@/features/messages/store/call-playback-store" type ItemConversationProps = { @@ -34,6 +35,7 @@ export function ItemConversation(props: ItemConversationProps) { return ( + ) diff --git a/apps/builder/src/lib/orpc/orpc-error-helper.ts b/apps/builder/src/lib/orpc/orpc-error-helper.ts index bf502a344b..622373078a 100644 --- a/apps/builder/src/lib/orpc/orpc-error-helper.ts +++ b/apps/builder/src/lib/orpc/orpc-error-helper.ts @@ -363,6 +363,18 @@ export const possibleErrorsOnPeekingImportHeaders = { }, } satisfies ErrorMap +/** Resending a failed message: only a failed, undelivered DM can be resent (409). */ +export const possibleErrorsOnResendingMessage = { + notFound, + businessError, + messageNotResendable: { + message: + "The message cannot be resent: it did not fail, was already delivered, was not sent by a person or the API, is a public comment reply, or is already being resent.", + status: 409, + }, + ...possibleIdempotencyErrors, +} satisfies ErrorMap + /** Starting a contact import: only one import may run per workspace (409). */ export const possibleErrorsOnStartingContactImport = { notFound, diff --git a/apps/builder/src/lib/workspace/authorize-workspace-access.ts b/apps/builder/src/lib/workspace/authorize-workspace-access.ts index 06c7a8a213..9892eac773 100644 --- a/apps/builder/src/lib/workspace/authorize-workspace-access.ts +++ b/apps/builder/src/lib/workspace/authorize-workspace-access.ts @@ -197,12 +197,21 @@ export const BROADCAST_STOP_TOKEN_PATH = "/v1/broadcasts/{id}/stop" export const MARKETING_MESSAGE_STOP_TOKEN_PATH = "/v1/marketing-messages/campaigns/{id}/stop" +/** + * Cancelling an Automatic Customer Scan must stay possible on a trial-expired + * or over-limit workspace, like the builder's `cancelContactScanAction` + * (`workspaceActionClientAllowExpired`). It only stops work. Gate-only + * allow-list: a `read_only` token still cannot call it. + */ +export const CONTACT_SCAN_CANCEL_TOKEN_PATH = "/v1/contact-scans/cancel" + const READ_ONLY_POST_PATHS = new Set([ CONVERSATIONS_LIST_POST_PATH, FILTER_VALUE_LABELS_POST_PATH, FILTER_VALUE_LABELS_TOKEN_PATH, BROADCAST_STOP_TOKEN_PATH, MARKETING_MESSAGE_STOP_TOKEN_PATH, + CONTACT_SCAN_CANCEL_TOKEN_PATH, BROADCAST_AUDIENCE_PREVIEW_TOKEN_PATH, // Template uninstall and its cancel remove or give back copies: a // delete/cancel-type action, open on a trial-expired workspace like the UI diff --git a/apps/cli/README.md b/apps/cli/README.md index 8155e07b2f..791568405b 100644 --- a/apps/cli/README.md +++ b/apps/cli/README.md @@ -327,6 +327,7 @@ chatbotx conversations messages update --createdAt # [--newAttachmentPath --newAttachmentPublicUrl --newAttachmentMimeType # --newAttachmentName --newAttachmentSize --removeAttachment] chatbotx conversations message delete --createdAt +chatbotx conversations resend add --createdAt # Resend a failed message (409 if it did not fail or was delivered) chatbotx conversations attribute add --createdAt # [--liked --hidden] # Appointment booking link (scope `appointments`; `--send true` also needs `inbox`) @@ -819,6 +820,7 @@ AI moderation itself is configured on the automation: `hideComments.aiModeration chatbotx contact-scans status --inboxId # Latest Automatic Customer Scan status for inbox chatbotx contact-scans list # [--page --perPage] chatbotx contact-scans create --inboxId --scanFromAt +chatbotx contact-scans cancel --inboxId # Cancel running Automatic Customer Scan for inbox ``` --- diff --git a/apps/worker/__tests__/account-send-blocked.test.ts b/apps/worker/__tests__/account-send-blocked.test.ts new file mode 100644 index 0000000000..7e042dde69 --- /dev/null +++ b/apps/worker/__tests__/account-send-blocked.test.ts @@ -0,0 +1,190 @@ +import { beforeEach, describe, expect, test, vi } from "vitest" + +const mocks = vi.hoisted(() => ({ + stopSendingForBlockedAccount: vi.fn(), + setIfAbsent: vi.fn(), + del: vi.fn(), + syncThreadOwner: vi.fn(), + loggerError: vi.fn(), + loggerWarn: vi.fn(), +})) + +vi.mock("@chatbotx.io/business", () => ({ + broadcastService: { + stopSendingForBlockedAccount: mocks.stopSendingForBlockedAccount, + }, + threadControlService: { recordEvent: vi.fn() }, +})) +vi.mock("@chatbotx.io/redis", () => ({ + casStore: { setIfAbsent: mocks.setIfAbsent, del: mocks.del }, +})) +vi.mock("@chatbotx.io/channel-registry/thread-control", () => ({ + syncThreadOwner: mocks.syncThreadOwner, +})) +vi.mock("@chatbotx.io/integration-messenger", () => ({ + isThreadControlRejection: () => false, +})) +vi.mock("../src/lib/logger", () => ({ + logger: { + warn: mocks.loggerWarn, + error: mocks.loggerError, + info: vi.fn(), + }, +})) + +const { reconcileChannelSendError } = await import( + "../src/chat/handlers/channel-send-error-reconcilers" +) +const { ChannelError, ChannelErrorCategory, ChannelErrorReason } = await import( + "@chatbotx.io/sdk" +) + +const conversation = { id: "conv-1", workspaceId: "ws-1" } +const blockedError = () => + new ChannelError("page blocked", ChannelErrorCategory.UNKNOWN, { + code: 2022, + reason: ChannelErrorReason.ACCOUNT_POLICY_BLOCKED, + }) +const broadcastMetadata = { + type: "broadcast" as const, + broadcastId: "b-1", + contactInboxId: "ci-1", +} + +let inboxCounter = 0 +// A fresh inbox per test keeps the in-process burst window from leaking across tests. +const run = ( + error: unknown, + overrides: { metadata?: unknown; channel?: string; inboxId?: string } = {}, +) => { + const inboxId = overrides.inboxId ?? `inbox-${++inboxCounter}` + return reconcileChannelSendError({ + error, + conversation, + contactInbox: { + id: "ci-1", + inboxId, + channel: overrides.channel ?? "instagram", + }, + contentAttributes: undefined, + metadata: "metadata" in overrides ? overrides.metadata : broadcastMetadata, + } as never) +} + +describe("account-send-blocked reconciler", () => { + beforeEach(() => { + vi.clearAllMocks() + mocks.setIfAbsent.mockResolvedValue(true) + mocks.del.mockResolvedValue(undefined) + mocks.stopSendingForBlockedAccount.mockResolvedValue({ stoppedIds: [] }) + }) + + test.each([ + "messenger", + "instagram", + "whatsapp", + "zalo", + ])("a %s broadcast send stops the page's broadcasts and still returns false", async (channel) => { + const reconciled = await run(blockedError(), { + channel, + inboxId: `i-${channel}`, + }) + + expect(reconciled).toBe(false) + expect(mocks.stopSendingForBlockedAccount).toHaveBeenCalledWith({ + workspaceId: "ws-1", + inboxId: `i-${channel}`, + channel, + reason: ChannelErrorReason.ACCOUNT_POLICY_BLOCKED, + errorMessage: "page blocked", + }) + }) + + test("inbox, flow and sequence sends do not stop broadcasts", async () => { + for (const metadata of [ + undefined, + { type: "flowNode" }, + { type: "sequenceSchedule" }, + ]) { + await run(blockedError(), { metadata }) + } + expect(mocks.stopSendingForBlockedAccount).not.toHaveBeenCalled() + }) + + test("a recipient-level or plain error does not stop broadcasts", async () => { + await run(new ChannelError("x", ChannelErrorCategory.USER_BLOCKED)) + await run(new Error("boom")) + expect(mocks.stopSendingForBlockedAccount).not.toHaveBeenCalled() + }) + + test("a burst of 200 errors for one inbox calls the service once", async () => { + await Promise.all( + Array.from({ length: 200 }, () => + run(blockedError(), { inboxId: "burst-inbox" }), + ), + ) + expect(mocks.stopSendingForBlockedAccount).toHaveBeenCalledTimes(1) + }) + + test("another process already handled the burst: no stop here", async () => { + mocks.setIfAbsent.mockResolvedValue(false) + await run(blockedError()) + expect(mocks.stopSendingForBlockedAccount).not.toHaveBeenCalled() + }) + + test("a Redis failure still stops (the stop is idempotent)", async () => { + mocks.setIfAbsent.mockRejectedValue(new Error("redis down")) + await run(blockedError()) + expect(mocks.stopSendingForBlockedAccount).toHaveBeenCalledTimes(1) + }) + + test("a service failure is logged, never thrown, and the next error retries", async () => { + mocks.stopSendingForBlockedAccount.mockRejectedValueOnce(new Error("db")) + const first = await run(blockedError(), { inboxId: "retry-inbox" }) + const second = await run(blockedError(), { inboxId: "retry-inbox" }) + + expect(first).toBe(false) + expect(second).toBe(false) + expect(mocks.loggerError).toHaveBeenCalledTimes(1) + expect(mocks.stopSendingForBlockedAccount).toHaveBeenCalledTimes(2) + // The shared guard is released too, or other processes would skip the retry. + expect(mocks.del).toHaveBeenCalledWith( + "broadcast:account-block-stop:retry-inbox", + ) + }) + + test("failing to release the guard is only logged", async () => { + mocks.stopSendingForBlockedAccount.mockRejectedValueOnce(new Error("db")) + mocks.del.mockRejectedValueOnce(new Error("redis down")) + + await expect( + run(blockedError(), { inboxId: "del-fail-inbox" }), + ).resolves.toBe(false) + expect(mocks.loggerWarn).toHaveBeenCalled() + }) + + test("a blocked Messenger page skips the thread-owner lookup", async () => { + const error = new ChannelError( + "restricted", + ChannelErrorCategory.PERMISSION_DENIED, + { + code: 10, + subCode: 1_893_063, + reason: ChannelErrorReason.ACCOUNT_SEND_RESTRICTED, + }, + ) + await run(error, { channel: "messenger" }) + expect(mocks.syncThreadOwner).not.toHaveBeenCalled() + }) + + test("another Messenger permission error still looks up the thread owner", async () => { + mocks.syncThreadOwner.mockResolvedValue({ threadControlState: null }) + const error = new ChannelError( + "denied", + ChannelErrorCategory.PERMISSION_DENIED, + { code: 10 }, + ) + await run(error, { channel: "messenger", metadata: undefined }) + expect(mocks.syncThreadOwner).toHaveBeenCalledTimes(1) + }) +}) diff --git a/apps/worker/__tests__/contact-scan-engine.test.ts b/apps/worker/__tests__/contact-scan-engine.test.ts index 096498d4c8..6875f74b38 100644 --- a/apps/worker/__tests__/contact-scan-engine.test.ts +++ b/apps/worker/__tests__/contact-scan-engine.test.ts @@ -7,13 +7,14 @@ const { mockUpdateProgress, mockYieldForContinuation, mockReopenReleased, - mockResetForRetry, + mockRetryOrFail, mockBulkImportChannelContacts, mockIncrementBy, mockFindWorkspace, mockLoadContext, mockListPage, mockClassifyError, + mockReadBackoff, mockLogProviderError, mockLowQueueAddBulk, mockQueueAdd, @@ -25,13 +26,14 @@ const { mockUpdateProgress: vi.fn(), mockYieldForContinuation: vi.fn(), mockReopenReleased: vi.fn(), - mockResetForRetry: vi.fn(), + mockRetryOrFail: vi.fn(), mockBulkImportChannelContacts: vi.fn(), mockIncrementBy: vi.fn(), mockFindWorkspace: vi.fn(), mockLoadContext: vi.fn(), mockListPage: vi.fn(), mockClassifyError: vi.fn(), + mockReadBackoff: vi.fn(), mockLogProviderError: vi.fn(), mockLowQueueAddBulk: vi.fn(), mockQueueAdd: vi.fn(), @@ -47,7 +49,7 @@ vi.mock("@chatbotx.io/business", () => ({ updateProgress: mockUpdateProgress, yieldForContinuation: mockYieldForContinuation, reopenReleased: mockReopenReleased, - resetForRetry: mockResetForRetry, + retryOrFail: mockRetryOrFail, }, quotaEnforcementService: { incrementBy: mockIncrementBy, @@ -86,11 +88,16 @@ vi.mock("@chatbotx.io/worker-config", () => ({ runId, attempts, pageNumber, + generation, }: { runId: string attempts: number pageNumber: number - }) => `contact-scan-${runId}-${attempts}-page-${pageNumber}`, + generation?: number + }) => + `contact-scan-${runId}-${attempts}-page-${pageNumber}${ + generation === undefined ? "" : `-gen-${generation}` + }`, integrationQueue: { add: mockQueueAdd }, lowQueue: { addBulk: mockLowQueueAddBulk }, })) @@ -103,6 +110,7 @@ vi.mock("../src/integration/handlers/contact-scan/adapter", () => ({ loadContext: mockLoadContext, listPage: mockListPage, classifyError: mockClassifyError, + readBackoff: mockReadBackoff, }, instagram: { channel: "instagram", @@ -110,10 +118,27 @@ vi.mock("../src/integration/handlers/contact-scan/adapter", () => ({ loadContext: mockLoadContext, listPage: mockListPage, classifyError: mockClassifyError, + readBackoff: mockReadBackoff, }, }, })) +// A tiny page gap keeps the multi-page tests fast; the real 1s value is pinned +// in contact-scan-pacing.test.ts. +vi.mock( + "../src/integration/handlers/contact-scan/pacing", + async (importOriginal) => { + const actual = + await importOriginal< + typeof import("../src/integration/handlers/contact-scan/pacing") + >() + return { + ...actual, + CONTACT_SCAN_PACING: { ...actual.CONTACT_SCAN_PACING, pageGapMs: 20 }, + } + }, +) + vi.mock("../src/integration/handlers/profile-snapshot/queue", () => ({ enqueueProfileSnapshotJobs: mockEnqueueProfileSnapshots, })) @@ -122,6 +147,7 @@ const { runContactScan } = await import( "../src/integration/handlers/contact-scan/engine" ) +const SAME_PAGE_RETRY_JOB_ID = /^contact-scan-run-1-3-page-4-gen-\d+$/ const RUN_ID = "run-1" const WORKSPACE_ID = "ws-1" const INTEGRATION_ID = "int-1" @@ -177,7 +203,8 @@ describe("runContactScan", () => { mockUpdateProgress.mockResolvedValue(1) mockYieldForContinuation.mockResolvedValue(1) mockFinish.mockResolvedValue(1) - mockResetForRetry.mockResolvedValue(1) + mockRetryOrFail.mockResolvedValue("retry") + mockReadBackoff.mockReturnValue(null) mockReopenReleased.mockResolvedValue(1) mockBulkImportChannelContacts.mockResolvedValue(emptyImportResult) mockQueueAdd.mockResolvedValue(undefined) @@ -250,31 +277,29 @@ describe("runContactScan", () => { expect(mockListPage).not.toHaveBeenCalled() }) - describe("setup throws (FIX 1 — resets for retry, never a stuck `running` row)", () => { - it("adapter.loadContext throwing resets for retry with the providerRetryable sentinel, never finishes, and never starts the walk", async () => { + describe("setup throws (hands back via retryOrFail, never a stuck `running` row)", () => { + it("adapter.loadContext throwing hands the run back via retryOrFail, never finishes, and never starts the walk", async () => { mockClaim.mockResolvedValue(baseRun()) mockLoadContext.mockRejectedValue(new Error("db down")) await runContactScan({ runId: RUN_ID, workspaceId: WORKSPACE_ID }) - expect(mockResetForRetry).toHaveBeenCalledWith({ + expect(mockRetryOrFail).toHaveBeenCalledWith({ runId: RUN_ID, - currentError: "providerRetryable", expect: EXPECT_GUARD, }) expect(mockFinish).not.toHaveBeenCalled() expect(mockListPage).not.toHaveBeenCalled() }) - it("workspaceService.find throwing resets for retry with the providerRetryable sentinel, never finishes, and never starts the walk", async () => { + it("workspaceService.find throwing hands the run back via retryOrFail, never finishes, and never starts the walk", async () => { mockClaim.mockResolvedValue(baseRun()) mockFindWorkspace.mockRejectedValue(new Error("db down")) await runContactScan({ runId: RUN_ID, workspaceId: WORKSPACE_ID }) - expect(mockResetForRetry).toHaveBeenCalledWith({ + expect(mockRetryOrFail).toHaveBeenCalledWith({ runId: RUN_ID, - currentError: "providerRetryable", expect: EXPECT_GUARD, }) expect(mockFinish).not.toHaveBeenCalled() @@ -390,9 +415,8 @@ describe("runContactScan", () => { await runContactScan({ runId: RUN_ID, workspaceId: WORKSPACE_ID }) expect(mockUpdateProgress).not.toHaveBeenCalled() - expect(mockResetForRetry).toHaveBeenCalledWith({ + expect(mockRetryOrFail).toHaveBeenCalledWith({ runId: RUN_ID, - currentError: "providerRetryable", expect: EXPECT_GUARD, }) }) @@ -409,10 +433,10 @@ describe("runContactScan", () => { await runContactScan({ runId: RUN_ID, workspaceId: WORKSPACE_ID }) - expect(mockResetForRetry).toHaveBeenCalledWith({ + expect(mockRetryOrFail).toHaveBeenCalledWith({ runId: RUN_ID, - currentError: "pageImportFailed", expect: EXPECT_GUARD, + retryError: "pageImportFailed", }) // Nothing persists an advanced watermark — resumeCursor stays at // "good-cursor" and currentPageNumber is untouched. @@ -442,7 +466,7 @@ describe("runContactScan", () => { await runContactScan({ runId: RUN_ID, workspaceId: WORKSPACE_ID }) - expect(mockResetForRetry).not.toHaveBeenCalled() + expect(mockRetryOrFail).not.toHaveBeenCalled() expect(mockIncrementProgress).toHaveBeenCalledWith( expect.objectContaining({ increments: expect.objectContaining({ importedContactCount: 1 }), @@ -469,7 +493,7 @@ describe("runContactScan", () => { await runContactScan({ runId: RUN_ID, workspaceId: WORKSPACE_ID }) expect(mockLowQueueAddBulk).not.toHaveBeenCalled() - expect(mockResetForRetry).not.toHaveBeenCalled() + expect(mockRetryOrFail).not.toHaveBeenCalled() expect(mockFinish).toHaveBeenCalledWith( expect.objectContaining({ status: "succeeded" }), ) @@ -575,6 +599,7 @@ describe("runContactScan", () => { }, expect.objectContaining({ jobId: "contact-scan-run-1-4-page-2", + delay: 5000, attempts: 1, removeOnComplete: true, }), @@ -614,6 +639,227 @@ describe("runContactScan", () => { }) }) + describe("pacing", () => { + const emptyPage = (after: string | undefined) => ({ + entries: [], + after, + }) + + it("ends a chunk after 5 pages and continues 5s later", async () => { + mockClaim.mockResolvedValue(baseRun()) + mockListPage.mockImplementation(() => Promise.resolve(emptyPage("next"))) + + await runContactScan({ runId: RUN_ID, workspaceId: WORKSPACE_ID }) + + expect(mockListPage).toHaveBeenCalledTimes(5) + expect(mockYieldForContinuation).toHaveBeenCalledTimes(1) + expect(mockQueueAdd).toHaveBeenCalledWith( + "contactScan", + expect.anything(), + expect.objectContaining({ + delay: 5000, + jobId: "contact-scan-run-1-2-page-6", + }), + ) + expect(mockFinish).not.toHaveBeenCalled() + }) + + it("pauses between two pages of the same chunk", async () => { + mockClaim.mockResolvedValue(baseRun()) + mockListPage + .mockResolvedValueOnce(emptyPage("c2")) + .mockResolvedValueOnce(emptyPage("c3")) + .mockResolvedValueOnce(emptyPage(undefined)) + const startedAt = Date.now() + + await runContactScan({ runId: RUN_ID, workspaceId: WORKSPACE_ID }) + + // Two gaps of the (mocked) 20ms page gap sit between three pages. + expect(Date.now() - startedAt).toBeGreaterThanOrEqual(35) + expect(mockListPage).toHaveBeenCalledTimes(3) + }) + + it.each([ + ["usage 85% waits 2 minutes", { usagePercent: 85 }, 120_000], + ["usage 95% waits 10 minutes", { usagePercent: 95 }, 600_000], + [ + "Meta's wait wins", + { usagePercent: 99, retryAfterMs: 300_000 }, + 300_000, + ], + [ + "Meta's wait is capped at 30 minutes", + { retryAfterMs: 90 * 60_000 }, + 1_800_000, + ], + ])("%s, as a delayed job and not a sleep", async (_name, signal, delay) => { + mockClaim.mockResolvedValue(baseRun()) + mockListPage.mockResolvedValue({ + entries: [], + after: "next", + usageSignal: signal, + }) + + await runContactScan({ runId: RUN_ID, workspaceId: WORKSPACE_ID }) + + // The page is persisted first, then the chunk ends: one page, one wait. + expect(mockListPage).toHaveBeenCalledTimes(1) + expect(mockIncrementProgress).toHaveBeenCalledTimes(1) + expect(mockQueueAdd).toHaveBeenCalledWith( + "contactScan", + expect.anything(), + expect.objectContaining({ delay }), + ) + }) + + it("usage below 85% keeps walking", async () => { + mockClaim.mockResolvedValue(baseRun()) + mockListPage + .mockResolvedValueOnce({ + entries: [], + after: "c2", + usageSignal: { usagePercent: 84 }, + }) + .mockResolvedValueOnce(emptyPage(undefined)) + + await runContactScan({ runId: RUN_ID, workspaceId: WORKSPACE_ID }) + + expect(mockListPage).toHaveBeenCalledTimes(2) + expect(mockQueueAdd).not.toHaveBeenCalled() + }) + + it("a finished page resets attempts to the running claim (1) and refreshes the heartbeat in the same write", async () => { + mockClaim.mockResolvedValue(baseRun({ attempts: 4 })) + mockListPage.mockResolvedValue(emptyPage(undefined)) + + await runContactScan({ runId: RUN_ID, workspaceId: WORKSPACE_ID }) + + expect(mockIncrementProgress).toHaveBeenCalledWith( + expect.objectContaining({ + fields: expect.objectContaining({ + attempts: 1, + lastHeartbeatAt: expect.any(Date), + }), + }), + ) + }) + }) + + describe("rate limit", () => { + it("waits through the queue with the provider's backoff, retries the SAME page, and resets attempts so the sweeper cannot fail the released run", async () => { + mockClaim.mockResolvedValue( + baseRun({ attempts: 3, currentPageNumber: 2 }), + ) + mockListPage.mockRejectedValue(new Error("(#80006) rate limited")) + mockClassifyError.mockReturnValue("rateLimited") + mockReadBackoff.mockReturnValue({ retryAfterMs: 180_000 }) + + await runContactScan({ runId: RUN_ID, workspaceId: WORKSPACE_ID }) + + expect(mockYieldForContinuation).toHaveBeenCalledWith({ + runId: RUN_ID, + expect: EXPECT_GUARD, + attempts: 1, + }) + expect(mockQueueAdd).toHaveBeenCalledWith( + "contactScan", + expect.anything(), + expect.objectContaining({ + delay: 180_000, + jobId: expect.stringMatching(SAME_PAGE_RETRY_JOB_ID), + }), + ) + // Not a failure: no retry accounting, no terminal write, no cursor change. + expect(mockRetryOrFail).not.toHaveBeenCalled() + expect(mockFinish).not.toHaveBeenCalled() + expect(mockIncrementProgress).not.toHaveBeenCalled() + expect(mockUpdateProgress).not.toHaveBeenCalled() + }) + + it("with no usage header it backs off 10 minutes", async () => { + mockClaim.mockResolvedValue(baseRun()) + mockListPage.mockRejectedValue(new Error("rate limited")) + mockClassifyError.mockReturnValue("rateLimited") + mockReadBackoff.mockReturnValue(null) + + await runContactScan({ runId: RUN_ID, workspaceId: WORKSPACE_ID }) + + expect(mockQueueAdd).toHaveBeenCalledWith( + "contactScan", + expect.anything(), + expect.objectContaining({ delay: 600_000 }), + ) + }) + + it("a rate-limited first page does not clear a resume cursor", async () => { + mockClaim.mockResolvedValue(baseRun({ resumeCursor: "good-cursor" })) + mockListPage.mockRejectedValue(new Error("rate limited")) + mockClassifyError.mockReturnValue("rateLimited") + + await runContactScan({ runId: RUN_ID, workspaceId: WORKSPACE_ID }) + + expect(mockUpdateProgress).not.toHaveBeenCalled() + expect(mockListPage).toHaveBeenCalledTimes(1) + }) + + it("a repeatedly rate-limited page keeps waiting and never hot-loops", async () => { + mockClaim.mockResolvedValue(baseRun()) + mockListPage.mockRejectedValue(new Error("rate limited")) + mockClassifyError.mockReturnValue("rateLimited") + + await runContactScan({ runId: RUN_ID, workspaceId: WORKSPACE_ID }) + await runContactScan({ runId: RUN_ID, workspaceId: WORKSPACE_ID }) + + // One provider call per job, and every job schedules a delayed next one. + expect(mockListPage).toHaveBeenCalledTimes(2) + const delays = mockQueueAdd.mock.calls.map( + (call) => (call[2] as { delay: number }).delay, + ) + expect(delays).toEqual([600_000, 600_000]) + }) + + it("a lost claim at the park step abandons without queueing a job", async () => { + mockClaim.mockResolvedValue(baseRun()) + mockListPage.mockRejectedValue(new Error("rate limited")) + mockClassifyError.mockReturnValue("rateLimited") + mockYieldForContinuation.mockResolvedValue(0) + + await runContactScan({ runId: RUN_ID, workspaceId: WORKSPACE_ID }) + + expect(mockQueueAdd).not.toHaveBeenCalled() + }) + + it("a queue failure while parking reopens the run for the sweeper", async () => { + mockClaim.mockResolvedValue(baseRun()) + mockListPage.mockRejectedValue(new Error("rate limited")) + mockClassifyError.mockReturnValue("rateLimited") + mockQueueAdd.mockRejectedValueOnce(new Error("redis down")) + + await runContactScan({ runId: RUN_ID, workspaceId: WORKSPACE_ID }) + + expect(mockReopenReleased).toHaveBeenCalledWith({ runId: RUN_ID }) + }) + }) + + describe("cancel", () => { + it("a cancel that lands during a page fences the next write: no further page, no continuation, no finish", async () => { + mockClaim.mockResolvedValue(baseRun()) + mockListPage.mockResolvedValue({ + entries: [entry("a", new Date("2026-02-01T00:00:00Z"))], + after: "next", + }) + // The cancel cleared the claim, so the page's progress write matches 0 rows. + mockIncrementProgress.mockResolvedValue(0) + + await runContactScan({ runId: RUN_ID, workspaceId: WORKSPACE_ID }) + + expect(mockListPage).toHaveBeenCalledTimes(1) + expect(mockQueueAdd).not.toHaveBeenCalled() + expect(mockYieldForContinuation).not.toHaveBeenCalled() + expect(mockFinish).not.toHaveBeenCalled() + }) + }) + describe("CONTACT_SCAN_MAX_PAGES runaway guard (FIX 3)", () => { it("stops with partial + scanLimitReached before fetching another page once currentPageNumber is at the cap", async () => { mockClaim.mockResolvedValue(baseRun({ currentPageNumber: 5000 })) @@ -660,7 +906,7 @@ describe("runContactScan", () => { }) describe("error classification table", () => { - it("retryable → resetForRetry with the providerRetryable sentinel", async () => { + it("retryable → retryOrFail (sweeper retry, or failed on the last attempt)", async () => { mockClaim.mockResolvedValue(baseRun()) mockListPage.mockRejectedValue(new Error("rate limited")) mockClassifyError.mockReturnValue("retryable") @@ -673,9 +919,8 @@ describe("runContactScan", () => { workspaceId: WORKSPACE_ID, }), ) - expect(mockResetForRetry).toHaveBeenCalledWith({ + expect(mockRetryOrFail).toHaveBeenCalledWith({ runId: RUN_ID, - currentError: "providerRetryable", expect: EXPECT_GUARD, }) expect(mockFinish).not.toHaveBeenCalled() diff --git a/apps/worker/__tests__/contact-scan-graph-error.test.ts b/apps/worker/__tests__/contact-scan-graph-error.test.ts index 9831a14831..d66d8380aa 100644 --- a/apps/worker/__tests__/contact-scan-graph-error.test.ts +++ b/apps/worker/__tests__/contact-scan-graph-error.test.ts @@ -1,137 +1,118 @@ -import { SdkException } from "@chatbotx.io/sdk" +import { + ChannelError, + ChannelErrorCategory, + ChannelErrorReason, + SdkException, +} from "@chatbotx.io/sdk" import { describe, expect, it } from "vitest" -import { classifyGraphSdkError } from "../src/integration/handlers/contact-scan/graph-error" - -describe("classifyGraphSdkError", () => { - describe("flat SdkException fields (the real wrapped-exception shape)", () => { - it("classifies a 429 httpStatusCode as retryable", () => { - const error = new SdkException("graph error", "someCode", 429) - expect(classifyGraphSdkError(error)).toBe("retryable") - }) - - it("classifies a 500 httpStatusCode as retryable", () => { - const error = new SdkException("graph error", "someCode", 500) - expect(classifyGraphSdkError(error)).toBe("retryable") - }) - - it("classifies Graph code 4 (app-level rate limit) as retryable without a 429/5xx status", () => { - const error = new SdkException("graph error", 4, 400) - expect(classifyGraphSdkError(error)).toBe("retryable") - }) - - it("classifies Graph code 613 (custom rate limit) as retryable", () => { - const error = new SdkException("graph error", 613, 400) - expect(classifyGraphSdkError(error)).toBe("retryable") - }) - - it("classifies OAuthException type as tokenInvalid", () => { - const error = new SdkException( - "graph error", - "unrecognized", - 401, - null, - "OAuthException", - ) - expect(classifyGraphSdkError(error)).toBe("tokenInvalid") - }) - - it("classifies Graph code 190 (expired token) as tokenInvalid", () => { - const error = new SdkException("graph error", 190, 401) - expect(classifyGraphSdkError(error)).toBe("tokenInvalid") - }) - - it("classifies Graph code 10 (permission denied) as graphPermission", () => { - const error = new SdkException("graph error", 10, 403) - expect(classifyGraphSdkError(error)).toBe("graphPermission") - }) - - it("classifies a Graph code in the 200-series permission range as graphPermission", () => { - const error = new SdkException("graph error", 200, 403) - expect(classifyGraphSdkError(error)).toBe("graphPermission") - }) +import { classifyChannelErrorForScan } from "../src/integration/handlers/contact-scan/graph-error" + +// The classifier owns no provider codes: it reads what the channel's mapper +// decided. A stub mapper makes each decision observable on its own. +const mapperReturning = + ( + category: ChannelErrorCategory, + extra: { reason?: ChannelErrorReason; httpStatusCode?: number } = {}, + ) => + () => + new ChannelError("mapped", category, extra) + +const classify = ( + error: unknown, + category: ChannelErrorCategory, + extra: { reason?: ChannelErrorReason; httpStatusCode?: number } = {}, +) => + classifyChannelErrorForScan({ + error, + mapToChannelError: mapperReturning(category, extra), + }) - it("classifies an unrecognized code/status as unknown", () => { - const error = new SdkException("graph error", 999, 400) - expect(classifyGraphSdkError(error)).toBe("unknown") - }) +describe("classifyChannelErrorForScan", () => { + it("a RATE_LIMITED category is rateLimited", () => { + expect(classify(new Error("x"), ChannelErrorCategory.RATE_LIMITED)).toBe( + "rateLimited", + ) }) - describe("duck-typed flat fields (not an SdkException instance)", () => { - it("classifies a plain object with httpStatusCode 429 as retryable", () => { - const error = { httpStatusCode: 429 } - expect(classifyGraphSdkError(error)).toBe("retryable") - }) + it("the rate_limited reason alone (no category) is rateLimited", () => { + expect( + classify(new Error("x"), ChannelErrorCategory.UNKNOWN, { + reason: ChannelErrorReason.RATE_LIMITED, + }), + ).toBe("rateLimited") + }) - it("classifies a plain object with code 190 + OAuthException as tokenInvalid", () => { - const error = { code: 190, type: "OAuthException" } - expect(classifyGraphSdkError(error)).toBe("tokenInvalid") - }) + it("a bare HTTP 429 is rateLimited even when the mapper knows no code", () => { + expect( + classify(new Error("x"), ChannelErrorCategory.UNKNOWN, { + httpStatusCode: 429, + }), + ).toBe("rateLimited") }) - describe("raw-origin fallback (a never-wrapped shape, or the raw error nested via getOriginError())", () => { - it("classifies a raw ky-style { response: { status } } object with no flat fields as retryable", () => { - const error = { response: { status: 503 } } - expect(classifyGraphSdkError(error)).toBe("retryable") - }) + it("a network failure category is retryable", () => { + expect(classify(new Error("x"), ChannelErrorCategory.NETWORK_ERROR)).toBe( + "retryable", + ) + }) - it("classifies via getOriginError() when the flat fields alone don't indicate retryable", () => { - const error = Object.assign(new Error("wrapped"), { - httpStatusCode: 400, - code: 999, - getOriginError: () => ({ response: { status: 503 } }), - }) - expect(classifyGraphSdkError(error)).toBe("retryable") - }) + it("a 5xx SdkException is retryable even if the mapper says unknown", () => { + expect( + classify( + new SdkException("graph", "code", 503), + ChannelErrorCategory.UNKNOWN, + ), + ).toBe("retryable") + }) - it("does not let a non-retryable getOriginError() override an unrecognized flat shape", () => { - const error = Object.assign(new Error("wrapped"), { - httpStatusCode: 400, - code: 999, - getOriginError: () => ({ response: { status: 404 } }), - }) - expect(classifyGraphSdkError(error)).toBe("unknown") - }) + it("AUTH_FAILED is tokenInvalid", () => { + expect(classify(new Error("x"), ChannelErrorCategory.AUTH_FAILED)).toBe( + "tokenInvalid", + ) }) - describe("non-object / unrecognized errors", () => { - it("classifies a plain Error with no Graph fields as unknown", () => { - expect(classifyGraphSdkError(new Error("boom"))).toBe("unknown") - }) + it("PERMISSION_DENIED is graphPermission", () => { + expect( + classify(new Error("x"), ChannelErrorCategory.PERMISSION_DENIED), + ).toBe("graphPermission") + }) - it("classifies null as unknown", () => { - expect(classifyGraphSdkError(null)).toBe("unknown") - }) + it("anything else is unknown", () => { + expect(classify(new Error("x"), ChannelErrorCategory.UNKNOWN)).toBe( + "unknown", + ) + expect(classify(null, ChannelErrorCategory.PAYLOAD_INVALID)).toBe("unknown") + }) - it("classifies undefined as unknown", () => { - expect(classifyGraphSdkError(undefined)).toBe("unknown") - }) + it("a rate limit wins over a retryable status", () => { + expect( + classify( + new SdkException("graph", 4, 500), + ChannelErrorCategory.RATE_LIMITED, + ), + ).toBe("rateLimited") }) describe("request timeouts (the shape that used to fail a whole scan run)", () => { const timeoutError = (): Error => - Object.assign( - new Error( - "Request timed out: GET https://graph.facebook.com/v25.0/1/conversations", - ), - { name: "TimeoutError" }, - ) + Object.assign(new Error("Request timed out: GET /conversations"), { + name: "TimeoutError", + }) - it("classifies a wrapped Graph timeout as retryable, not unknown", () => { - // `rescue()` stamps FALLBACK_HTTP_STATUS (400) + the default - // "messengerError" code on a timeout, which is indistinguishable from a - // permanent failure by status alone — the run was terminalized as - // `failed` on the first slow `/conversations` page. + it("a wrapped timeout (stamped 400 by the integration) is retryable, not unknown", () => { const wrapped = new SdkException( - "Request timed out: GET https://graph.facebook.com/v25.0/1/conversations", + "Request timed out", "messengerError", 400, ) wrapped.setOriginError(timeoutError()) - expect(classifyGraphSdkError(wrapped)).toBe("retryable") + expect(classify(wrapped, ChannelErrorCategory.UNKNOWN)).toBe("retryable") }) - it("classifies a bare, never-wrapped timeout as retryable", () => { - expect(classifyGraphSdkError(timeoutError())).toBe("retryable") + it("a bare, never-wrapped timeout is retryable", () => { + expect(classify(timeoutError(), ChannelErrorCategory.UNKNOWN)).toBe( + "retryable", + ) }) }) }) diff --git a/apps/worker/__tests__/contact-scan-instagram-adapter.test.ts b/apps/worker/__tests__/contact-scan-instagram-adapter.test.ts index f711ecc9e3..1676120bb6 100644 --- a/apps/worker/__tests__/contact-scan-instagram-adapter.test.ts +++ b/apps/worker/__tests__/contact-scan-instagram-adapter.test.ts @@ -78,6 +78,23 @@ const participant = ( ...extra, }) +const nativeContext = { + providerType: "instagram" as const, + inbox: fakeInbox, + accessToken: "token", + version: "v20.0", + igId, +} + +const facebookContext = { + providerType: "facebook" as const, + inbox: fakeInbox, + accessToken: "token", + version: "v20.0", + igId, + pageId, +} + describe("instagramContactScanAdapter", () => { beforeEach(() => { vi.clearAllMocks() @@ -172,23 +189,6 @@ describe("instagramContactScanAdapter", () => { }) describe("listPage", () => { - const nativeContext = { - providerType: "instagram" as const, - inbox: fakeInbox, - accessToken: "token", - version: "v20.0", - igId, - } - - const facebookContext = { - providerType: "facebook" as const, - inbox: fakeInbox, - accessToken: "token", - version: "v20.0", - igId, - pageId, - } - it("dispatches to listInstagramConversations for a native context", async () => { mockListInstagramConversations.mockResolvedValue({ data: [] }) @@ -297,7 +297,7 @@ describe("instagramContactScanAdapter", () => { expect(page.entries).toEqual([]) }) - it("maps app-usage headers to the engine's usage signal shape", async () => { + it("maps app-usage headers to the neutral usage signal", async () => { mockListInstagramConversations.mockResolvedValue({ data: [], appUsage: { call_count: 5, total_cputime: 10, total_time: 15 }, @@ -307,12 +307,7 @@ describe("instagramContactScanAdapter", () => { context: nativeContext, }) - expect(page.usageSignal).toEqual({ - kind: "meta-app-usage", - callCount: 5, - totalCputime: 10, - totalTime: 15, - }) + expect(page.usageSignal).toEqual({ usagePercent: 15 }) }) it("returns a null usage signal when no app-usage header was present", async () => { @@ -325,62 +320,25 @@ describe("instagramContactScanAdapter", () => { expect(page.usageSignal).toBeNull() }) - // FIX 4 — this Graph call was previously unretried (unlike the Messenger - // adapter's `listPage`), so a transient 429/5xx fell straight through as - // a full page loss. Now wrapped in the shared `withInlineRetry`. - it("retries a transient (429) failure inline instead of throwing immediately", async () => { - const transient = { response: { status: 429 } } - mockListInstagramConversations - .mockRejectedValueOnce(transient) - .mockResolvedValueOnce({ data: [] }) - - // Spy on global.setTimeout so the inline retry's backoff delay doesn't - // actually block the test — mirrors the pattern used for BUC-pause - // assertions in `coexist-messenger-sync.test.ts`. - const origSetTimeout = global.setTimeout - vi.spyOn(global, "setTimeout").mockImplementation( - (fn: TimerHandler, _delay?: number, ...args: unknown[]) => { - if (typeof fn === "function") { - fn(...(args as [])) - } - return origSetTimeout(fn, 0, ...args) - }, - ) - - const page = await instagramContactScanAdapter.listPage({ - context: nativeContext, - }) - - vi.restoreAllMocks() - - expect(mockListInstagramConversations).toHaveBeenCalledTimes(2) - expect(page.entries).toEqual([]) - }) - - it("does not retry a non-retryable failure — it throws immediately", async () => { - const permanent = { response: { status: 400 } } - mockListInstagramConversations.mockRejectedValueOnce(permanent) + it("does not retry inline: a failure reaches the engine at once", async () => { + const failure = new Error("boom") + mockListInstagramConversations.mockRejectedValueOnce(failure) await expect( instagramContactScanAdapter.listPage({ context: nativeContext }), - ).rejects.toBe(permanent) + ).rejects.toBe(failure) expect(mockListInstagramConversations).toHaveBeenCalledTimes(1) }) }) - describe("classifyError", () => { - // Both `@chatbotx.io/integration-instagram` and - // `@chatbotx.io/integration-instagram-facebook` wrap every Graph failure - // into their own `InstagramAPIException` (extends `InstagramException` - // extends `SdkException`) before it escapes - // `listInstagramConversations`/`listInstagramFacebookConversations` — a - // flat `httpStatusCode`/`code`/`type`, never a nested `response`/ - // `errorBody` shape. - const apiException = (fields: { + describe("classifyError (through each provider's error mapper)", () => { + type ExceptionFields = { httpStatusCode?: number code?: string | number type?: string - }) => + } + // Each provider throws its OWN exception class, which its own mapper reads. + const apiException = (fields: ExceptionFields) => new InstagramAPIException( "graph error", fields.httpStatusCode, @@ -388,61 +346,119 @@ describe("instagramContactScanAdapter", () => { undefined, fields.type, ) - - it("classifies a 429 InstagramAPIException as retryable", () => { - const error = apiException({ httpStatusCode: 429 }) - expect(instagramContactScanAdapter.classifyError(error)).toBe("retryable") + // The Facebook package exports no exception class, so its mapper is fed the + // raw `{ httpStatus, errorBody }` origin shape it also understands. + const facebookApiException = (fields: ExceptionFields) => ({ + httpStatus: fields.httpStatusCode, + errorBody: { error: { code: fields.code, type: fields.type } }, }) + const classify = (error: unknown, context = nativeContext) => + instagramContactScanAdapter.classifyError({ error, context }) - it("classifies a 500 InstagramAPIException as retryable", () => { - const error = apiException({ httpStatusCode: 500 }) - expect(instagramContactScanAdapter.classifyError(error)).toBe("retryable") + it("a 429 is rateLimited and a 500 is retryable", () => { + expect(classify(apiException({ httpStatusCode: 429 }))).toBe( + "rateLimited", + ) + expect(classify(apiException({ httpStatusCode: 500 }))).toBe("retryable") }) - it("classifies Graph code 190 (expired token) as tokenInvalid", () => { - const error = apiException({ - httpStatusCode: 401, - code: 190, - type: "OAuthException", - }) - expect(instagramContactScanAdapter.classifyError(error)).toBe( - "tokenInvalid", - ) + it("Graph code 190 (expired token) is tokenInvalid", () => { + expect( + classify( + apiException({ + httpStatusCode: 401, + code: 190, + type: "OAuthException", + }), + ), + ).toBe("tokenInvalid") }) - it("classifies Graph code 10 (permission denied) as graphPermission", () => { - const error = apiException({ httpStatusCode: 403, code: 10 }) - expect(instagramContactScanAdapter.classifyError(error)).toBe( + it.each([10, 200])("permission code %i is graphPermission", (code) => { + expect(classify(apiException({ httpStatusCode: 403, code }))).toBe( "graphPermission", ) }) - it("classifies a Graph code in the 200-series permission range as graphPermission", () => { - const error = apiException({ httpStatusCode: 403, code: 200 }) - expect(instagramContactScanAdapter.classifyError(error)).toBe( - "graphPermission", + it.each([ + 4, 17, 613, + ])("Graph code %i is rateLimited on both providers", (code) => { + const fields = { httpStatusCode: 400, code } + expect(classify(apiException(fields), nativeContext)).toBe("rateLimited") + expect(classify(facebookApiException(fields), facebookContext)).toBe( + "rateLimited", ) }) - it("classifies Graph code 4 (app-level rate limit) as retryable", () => { - const error = apiException({ httpStatusCode: 400, code: 4 }) - expect(instagramContactScanAdapter.classifyError(error)).toBe("retryable") + it("code 80002 is rateLimited on both providers (reason only, so sends keep their category)", () => { + const fields = { httpStatusCode: 400, code: 80_002 } + expect(classify(apiException(fields), nativeContext)).toBe("rateLimited") + expect(classify(facebookApiException(fields), facebookContext)).toBe( + "rateLimited", + ) }) - it("classifies Graph code 613 (custom rate limit) as retryable", () => { - const error = apiException({ httpStatusCode: 400, code: 613 }) - expect(instagramContactScanAdapter.classifyError(error)).toBe("retryable") + it.each([ + 32, 80_001, + ])("code %i is rateLimited only for Instagram via Facebook", (code) => { + const fields = { httpStatusCode: 400, code } + expect(classify(facebookApiException(fields), facebookContext)).toBe( + "rateLimited", + ) + expect(classify(apiException(fields), nativeContext)).not.toBe( + "rateLimited", + ) }) - it("classifies an unrecognized InstagramAPIException as unknown", () => { - const error = apiException({ httpStatusCode: 400, code: 999 }) - expect(instagramContactScanAdapter.classifyError(error)).toBe("unknown") + it("an unrecognized code is unknown, and a plain error is unknown", () => { + expect(classify(apiException({ httpStatusCode: 400, code: 999 }))).toBe( + "unknown", + ) + expect(classify(new Error("boom"))).toBe("unknown") }) + }) - it("classifies a plain non-API error as unknown", () => { - expect(instagramContactScanAdapter.classifyError(new Error("boom"))).toBe( - "unknown", + describe("readBackoff", () => { + it("reads Meta's wait (minutes) from the failed call's response headers", () => { + const exception = new InstagramAPIException( + "limit", + 429, + 4, + undefined, + undefined, + { + response: { + headers: new Headers({ + "x-business-use-case-usage": JSON.stringify({ + "1": [ + { + call_count: 96, + total_cputime: 10, + total_time: 10, + estimated_time_to_regain_access: 4, + }, + ], + }), + }), + }, + }, ) + + expect( + instagramContactScanAdapter.readBackoff({ + error: exception, + context: nativeContext, + }), + ).toEqual({ usagePercent: 96, retryAfterMs: 240_000 }) + }) + + it("returns null without a usage header", () => { + expect( + instagramContactScanAdapter.readBackoff({ + error: new Error("boom"), + context: nativeContext, + }), + ).toBeNull() }) }) }) diff --git a/apps/worker/__tests__/contact-scan-messenger-adapter.test.ts b/apps/worker/__tests__/contact-scan-messenger-adapter.test.ts index b1587df10e..022e4ab74d 100644 --- a/apps/worker/__tests__/contact-scan-messenger-adapter.test.ts +++ b/apps/worker/__tests__/contact-scan-messenger-adapter.test.ts @@ -193,28 +193,34 @@ describe("messengerContactScanAdapter", () => { expect(page.entries).toEqual([]) }) - it("maps BUC usage headers to the engine's usage signal shape", async () => { + it("maps BUC usage to the neutral signal, converting Meta's minutes to ms", async () => { mockListConversations.mockResolvedValue({ data: [], bucUsage: { callCount: 12, totalCpuTime: 34, totalTime: 56, - estimatedTimeToRegainAccess: 0, + estimatedTimeToRegainAccess: 2, }, }) const page = await messengerContactScanAdapter.listPage({ context }) expect(page.usageSignal).toEqual({ - kind: "meta-business-use-case-usage", - callCount: 12, - totalCputime: 34, - totalTime: 56, - estimatedTimeToRegainAccess: 0, + usagePercent: 56, + retryAfterMs: 120_000, }) }) + it("does not retry inline: a failure reaches the engine at once", async () => { + mockListConversations.mockRejectedValue(new Error("boom")) + + await expect( + messengerContactScanAdapter.listPage({ context }), + ).rejects.toThrow("boom") + expect(mockListConversations).toHaveBeenCalledTimes(1) + }) + it("returns a null usage signal when no BUC header was present", async () => { mockListConversations.mockResolvedValue({ data: [] }) @@ -224,18 +230,13 @@ describe("messengerContactScanAdapter", () => { }) }) - describe("classifyError", () => { - // `rescue()` (`@chatbotx.io/integration-messenger/exception`) wraps every - // Graph failure `listConversations` can throw into a `MessengerAPIException` - // (`extends SdkException`) — a *flat* `httpStatusCode`/`code`/`type`, never - // the raw, nested `{ response: { status } }` / `{ response: { error } }` - // shape a ky `HTTPError` would carry. Before the fix, the classifier - // re-parsed this flat exception as if it were still that raw shape (via - // `parseOriginError`), which doesn't recognize it and silently falls back - // to `{ httpStatusCode: 400 (fallback), code: undefined, type: undefined }` - // — every case below except the last two would have returned "unknown" - // against the pre-fix implementation, including the 429/500 cases that - // should terminate as retryable rather than as a failed scan. + describe("classifyError (through the Messenger error mapper)", () => { + const context = { + inbox: fakeInbox, + accessToken: "token", + version: "v20.0", + pageId, + } const apiException = (fields: { httpStatusCode?: number code?: string | number @@ -248,56 +249,109 @@ describe("messengerContactScanAdapter", () => { undefined, fields.type, ) - - it("classifies a 429 MessengerAPIException as retryable", () => { - const error = apiException({ httpStatusCode: 429 }) - expect(messengerContactScanAdapter.classifyError(error)).toBe("retryable") + const classify = (error: unknown) => + messengerContactScanAdapter.classifyError({ error, context }) + + it.each([ + 4, 17, 32, 613, 80_001, 80_006, + ])("Graph code %i is rateLimited", (code) => { + expect(classify(apiException({ httpStatusCode: 400, code }))).toBe( + "rateLimited", + ) }) - it("classifies a 500 MessengerAPIException as retryable", () => { - const error = apiException({ httpStatusCode: 500 }) - expect(messengerContactScanAdapter.classifyError(error)).toBe("retryable") + it("a 429 is rateLimited", () => { + expect(classify(apiException({ httpStatusCode: 429 }))).toBe( + "rateLimited", + ) }) - it("classifies Graph code 4 (app-level rate limit) as retryable even without a 429/5xx status", () => { - const error = apiException({ httpStatusCode: 400, code: 4 }) - expect(messengerContactScanAdapter.classifyError(error)).toBe("retryable") + it("a 500 is retryable", () => { + expect(classify(apiException({ httpStatusCode: 500 }))).toBe("retryable") }) - it("classifies Graph code 190 (expired token) as tokenInvalid", () => { - const error = apiException({ - httpStatusCode: 401, - code: 190, - type: "OAuthException", - }) - expect(messengerContactScanAdapter.classifyError(error)).toBe( - "tokenInvalid", - ) + it("Graph code 190 (expired token) is tokenInvalid", () => { + expect( + classify( + apiException({ + httpStatusCode: 401, + code: 190, + type: "OAuthException", + }), + ), + ).toBe("tokenInvalid") }) - it("classifies Graph code 10 (permission denied) as graphPermission", () => { - const error = apiException({ httpStatusCode: 403, code: 10 }) - expect(messengerContactScanAdapter.classifyError(error)).toBe( + it.each([ + 10, 200, + ])("Graph permission code %i is graphPermission", (code) => { + expect(classify(apiException({ httpStatusCode: 403, code }))).toBe( "graphPermission", ) }) - it("classifies a Graph code in the 200-series permission range as graphPermission", () => { - const error = apiException({ httpStatusCode: 403, code: 200 }) - expect(messengerContactScanAdapter.classifyError(error)).toBe( - "graphPermission", + it("an unrecognized code is unknown", () => { + expect(classify(apiException({ httpStatusCode: 400, code: 999 }))).toBe( + "unknown", ) }) - it("classifies an unrecognized MessengerAPIException as unknown", () => { - const error = apiException({ httpStatusCode: 400, code: 999 }) - expect(messengerContactScanAdapter.classifyError(error)).toBe("unknown") + it("a plain non-API error is unknown", () => { + expect(classify(new Error("boom"))).toBe("unknown") }) + }) - it("classifies a plain non-API error as unknown", () => { - expect(messengerContactScanAdapter.classifyError(new Error("boom"))).toBe( - "unknown", + describe("readBackoff", () => { + const context = { + inbox: fakeInbox, + accessToken: "token", + version: "v20.0", + pageId, + } + + it("reads Meta's wait (minutes) from the failed call's response headers", () => { + const exception = new MessengerAPIException( + "limit", + 429, + 80_006, + undefined, + undefined, + { + response: { + headers: new Headers({ + "x-business-use-case-usage": JSON.stringify({ + "1": [ + { + call_count: 100, + total_cputime: 20, + total_time: 20, + estimated_time_to_regain_access: 3, + }, + ], + }), + }), + }, + }, ) + + expect( + messengerContactScanAdapter.readBackoff({ error: exception, context }), + ).toEqual({ usagePercent: 100, retryAfterMs: 180_000 }) + }) + + it("returns null when the error carries no usage header", () => { + expect( + messengerContactScanAdapter.readBackoff({ + error: new MessengerAPIException("x", 500), + context, + }), + ).toBeNull() + expect( + messengerContactScanAdapter.readBackoff({ + error: new Error("boom"), + context, + }), + ).toBeNull() }) }) }) diff --git a/apps/worker/__tests__/contact-scan-pacing.test.ts b/apps/worker/__tests__/contact-scan-pacing.test.ts new file mode 100644 index 0000000000..723ea3889b --- /dev/null +++ b/apps/worker/__tests__/contact-scan-pacing.test.ts @@ -0,0 +1,70 @@ +import { CONTACT_SCAN_RELEASED_GRACE_MS } from "@chatbotx.io/business/contact-scan" +import { describe, expect, it } from "vitest" +import { + CONTACT_SCAN_PACING, + resolveScanPacing, +} from "../src/integration/handlers/contact-scan/pacing" + +const MINUTE = 60_000 + +describe("resolveScanPacing", () => { + it("does not wait without a signal", () => { + expect(resolveScanPacing({})).toBe(0) + expect(resolveScanPacing({ signal: null })).toBe(0) + expect(resolveScanPacing({ signal: { usagePercent: 40 } })).toBe(0) + }) + + it("waits 2 minutes from 85% usage and 10 minutes from 95%", () => { + expect(resolveScanPacing({ signal: { usagePercent: 84.9 } })).toBe(0) + expect(resolveScanPacing({ signal: { usagePercent: 85 } })).toBe(2 * MINUTE) + expect(resolveScanPacing({ signal: { usagePercent: 94 } })).toBe(2 * MINUTE) + expect(resolveScanPacing({ signal: { usagePercent: 95 } })).toBe( + 10 * MINUTE, + ) + }) + + it("a rate limit waits 10 minutes even with no usage figure", () => { + expect(resolveScanPacing({ rateLimited: true })).toBe(10 * MINUTE) + expect( + resolveScanPacing({ rateLimited: true, signal: { usagePercent: 10 } }), + ).toBe(10 * MINUTE) + }) + + it("the provider's own wait wins over usage and a rate limit", () => { + expect( + resolveScanPacing({ + rateLimited: true, + signal: { usagePercent: 99, retryAfterMs: 3 * MINUTE }, + }), + ).toBe(3 * MINUTE) + }) + + it("the provider's wait is capped at 30 minutes", () => { + expect(resolveScanPacing({ signal: { retryAfterMs: 120 * MINUTE } })).toBe( + 30 * MINUTE, + ) + }) + + it("a zero provider wait falls through to the usage rule", () => { + expect( + resolveScanPacing({ signal: { usagePercent: 90, retryAfterMs: 0 } }), + ).toBe(2 * MINUTE) + }) +}) + +describe("CONTACT_SCAN_PACING", () => { + it("pins the scan rhythm", () => { + expect(CONTACT_SCAN_PACING).toMatchObject({ + chunkMaxPages: 5, + chunkBudgetMs: 4 * MINUTE, + pageGapMs: 1000, + chunkGapMs: 5000, + }) + }) + + it("a lost delayed job is recovered only after the longest possible wait", () => { + expect(CONTACT_SCAN_RELEASED_GRACE_MS).toBeGreaterThan( + CONTACT_SCAN_PACING.maxProviderWaitMs, + ) + }) +}) diff --git a/apps/worker/__tests__/send-message-handler.test.ts b/apps/worker/__tests__/send-message-handler.test.ts index 0247946dc6..3b5a9f9b0b 100644 --- a/apps/worker/__tests__/send-message-handler.test.ts +++ b/apps/worker/__tests__/send-message-handler.test.ts @@ -1819,4 +1819,176 @@ describe("chat send-message handlers", () => { expect(mockSettleEvent).not.toHaveBeenCalled() }) }) + describe("inbox send result (composer queue signal)", () => { + const createdAt = new Date("2026-07-09T08:37:21.108Z") + const inboxMessage = (overrides: Record = {}) => + ({ + id: "msg-inbox", + workspaceId: "ws-1", + conversationId: "conv-1", + contactInboxId: "ci-1", + contentType: "text", + messageType: "outgoing", + senderType: "user", + senderId: "user-1", + text: "hello", + clientId: "client-1", + createdAt, + ...overrides, + }) as never + + test("a first-attempt inbox send publishes messageFailed with error null, without touching the row", async () => { + await sendMessageToChannel({ + conversation: conversation as never, + contactInbox: contactInbox as never, + message: inboxMessage(), + sendFrom: "inbox", + }) + + expect(mockQueueWorkspaceRealtimeEvent).toHaveBeenCalledWith("ws-1", { + eventType: "messageFailed", + data: { messageId: "msg-inbox", clientId: "client-1", error: null }, + route: { assignedTeamIds: [], assignedUserIds: [] }, + }) + expect(mockUpdateSendError).not.toHaveBeenCalled() + }) + + test("a send that is not from the inbox publishes nothing", async () => { + await sendMessageToChannel({ + conversation: conversation as never, + contactInbox: contactInbox as never, + message: inboxMessage(), + }) + + expect(mockQueueWorkspaceRealtimeEvent).not.toHaveBeenCalled() + }) + + test("a bulk broadcast send publishes nothing even with sendFrom set", async () => { + await sendMessageToChannel({ + conversation: conversation as never, + contactInbox: contactInbox as never, + isBulkBroadcast: true, + message: inboxMessage({ + senderType: "bot", + contentAttributes: { + metadata: { + type: "broadcast", + broadcastId: "b-1", + contactInboxId: "ci-1", + }, + }, + }), + sendFrom: "inbox", + }) + + expect(mockQueueWorkspaceRealtimeEvent).not.toHaveBeenCalled() + }) + + test("the confirmation goes out even when later bookkeeping fails, which never marks the message failed or retries it", async () => { + mockRecordOutboundMessageSent.mockRejectedValueOnce(new Error("db down")) + + await expect( + sendMessageToChannel({ + conversation: conversation as never, + contactInbox: contactInbox as never, + message: inboxMessage(), + sendFrom: "inbox", + }), + ).resolves.toEqual({ messageIds: ["mid-1"], sentCount: 1 }) + + expect(mockQueueWorkspaceRealtimeEvent).toHaveBeenCalledWith( + "ws-1", + expect.objectContaining({ + eventType: "messageFailed", + data: expect.objectContaining({ error: null }), + }), + ) + // Only the confirmation: no error was written or published. + expect(mockUpdateSendError).not.toHaveBeenCalled() + expect(mockEmit).not.toHaveBeenCalledWith( + "message:failed", + expect.anything(), + ) + expect(logger.error).toHaveBeenCalledWith( + expect.objectContaining({ messageId: "msg-inbox" }), + expect.stringContaining("Post-send bookkeeping failed"), + ) + }) + + test("a failure to publish the confirmation is only logged", async () => { + mockQueueWorkspaceRealtimeEvent.mockImplementationOnce(() => { + throw new Error("redis down") + }) + + await expect( + sendMessageToChannel({ + conversation: conversation as never, + contactInbox: contactInbox as never, + message: inboxMessage(), + sendFrom: "inbox", + }), + ).resolves.toEqual({ messageIds: ["mid-1"], sentCount: 1 }) + }) + }) + + describe("send error is recorded only once it is final", () => { + const failing = (willRetryOnThrow: boolean) => { + mockRunChannelHandler.mockRejectedValueOnce( + new ChannelError("rate limited", ChannelErrorCategory.RATE_LIMITED, { + code: "rate_limited", + }), + ) + return sendMessageToChannel( + { + conversation: conversation as never, + contactInbox: { ...contactInbox, channel: "whatsapp" } as never, + message: { + id: "msg-1", + workspaceId: "ws-1", + conversationId: "conv-1", + contactInboxId: "ci-1", + contentType: "text", + messageType: "outgoing", + senderType: "user", + text: "hello", + clientId: "client-1", + createdAt: new Date("2026-07-09T08:37:21.108Z"), + } as never, + sendFrom: "inbox", + }, + 0, + willRetryOnThrow, + ) + } + + test("while the job will still retry, nothing is persisted or shown", async () => { + await expect(failing(true)).rejects.toBeInstanceOf(ChannelError) + + expect(mockUpdateSendError).not.toHaveBeenCalled() + expect(mockQueueWorkspaceRealtimeEvent).not.toHaveBeenCalled() + // The failure event still carries willRetry for analytics and logs. + expect(mockEmit).toHaveBeenCalledWith( + "message:failed", + expect.objectContaining({ willRetry: true }), + ) + }) + + test("on the final failure the error is persisted and published", async () => { + await expect(failing(false)).rejects.toBeInstanceOf(ChannelError) + + expect(mockUpdateSendError).toHaveBeenCalledWith( + "msg-1", + "sdk error", + "ws-1", + new Date("2026-07-09T08:37:21.108Z"), + ) + expect(mockQueueWorkspaceRealtimeEvent).toHaveBeenCalledWith( + "ws-1", + expect.objectContaining({ + eventType: "messageFailed", + data: expect.objectContaining({ error: "sdk error" }), + }), + ) + }) + }) }) diff --git a/apps/worker/src/chat/handlers/account-send-blocked.ts b/apps/worker/src/chat/handlers/account-send-blocked.ts new file mode 100644 index 0000000000..6bd83013fb --- /dev/null +++ b/apps/worker/src/chat/handlers/account-send-blocked.ts @@ -0,0 +1,91 @@ +import { broadcastService } from "@chatbotx.io/business" +import { BROADCAST_PAYLOAD_TYPE } from "@chatbotx.io/flow-config" +import { casStore } from "@chatbotx.io/redis" +import { ChannelError, isAccountSendBlocked } from "@chatbotx.io/sdk" +import { logger } from "../../lib/logger" +import type { ChannelSendErrorContext } from "./channel-send-error-types" + +// A blocked page fails every queued recipient at once; one stop is enough, so +// the burst after the first error is coalesced for this long. The stop itself +// is idempotent, which is why losing Redis only costs duplicate (cheap) work. +const BURST_WINDOW_MS = 2000 +const burstKey = (inboxId: string): string => + `broadcast:account-block-stop:${inboxId}` + +// Bounded: entries older than the burst window are pruned on every insert. +const recentStopByInbox = new Map() + +const isBroadcastSend = (context: ChannelSendErrorContext): boolean => + context.metadata?.type === BROADCAST_PAYLOAD_TYPE + +/** True when this process or another one already handled the burst. */ +const isBurstHandled = async (inboxId: string): Promise => { + const now = Date.now() + const last = recentStopByInbox.get(inboxId) + if (last !== undefined && now - last < BURST_WINDOW_MS) { + return true + } + for (const [id, at] of recentStopByInbox) { + if (now - at >= BURST_WINDOW_MS) { + recentStopByInbox.delete(id) + } + } + recentStopByInbox.set(inboxId, now) + try { + return !(await casStore.setIfAbsent(burstKey(inboxId), 1, BURST_WINDOW_MS)) + } catch (err) { + logger.warn({ err, inboxId }, "Burst guard unavailable; stopping anyway") + return false + } +} + +/** + * A broadcast send was refused because the channel account itself is blocked + * from sending (`ChannelError.reason`, assigned by each channel's mapper): + * every recipient of every running broadcast of that page would fail the same + * way, so they are stopped (the customer resumes once the page is unblocked). + * Only broadcast sends trigger it; inbox, flow and sequence sends do not. + * + * Always returns `false`: the send error is still recorded and retried exactly + * as before, and a failure here is only logged. + */ +export async function reconcileAccountSendBlocked( + context: ChannelSendErrorContext, +): Promise { + const { error, contactInbox, conversation } = context + if ( + !( + error instanceof ChannelError && + error.reason !== undefined && + isAccountSendBlocked(error) && + isBroadcastSend(context) + ) + ) { + return false + } + + const { inboxId } = contactInbox + try { + if (await isBurstHandled(inboxId)) { + return false + } + await broadcastService.stopSendingForBlockedAccount({ + workspaceId: conversation.workspaceId, + inboxId, + channel: contactInbox.channel, + reason: error.reason, + errorMessage: error.message, + }) + } catch (err) { + // Forget both marks so the next error of the burst can try again. + recentStopByInbox.delete(inboxId) + await casStore.del(burstKey(inboxId)).catch((delErr: unknown) => { + logger.warn({ err: delErr, inboxId }, "Unable to release the burst guard") + }) + logger.error( + { err, inboxId }, + "Unable to stop broadcasts for a blocked channel account", + ) + } + return false +} diff --git a/apps/worker/src/chat/handlers/channel-send-error-reconcilers.ts b/apps/worker/src/chat/handlers/channel-send-error-reconcilers.ts index a6d43c770c..aba40494f3 100644 --- a/apps/worker/src/chat/handlers/channel-send-error-reconcilers.ts +++ b/apps/worker/src/chat/handlers/channel-send-error-reconcilers.ts @@ -1,5 +1,6 @@ import { channelTypes } from "@chatbotx.io/database/partials" import type { ContactInboxModel } from "@chatbotx.io/database/types" +import { reconcileAccountSendBlocked } from "./account-send-blocked" import type { ChannelSendErrorContext, ChannelSendErrorReconciler, @@ -18,15 +19,24 @@ const channelSendErrorReconcilers: Partial< [channelTypes.enum.messenger]: [reconcileMessengerThreadControlRejection], } +// Channel-agnostic: reads only the neutral `ChannelError.reason`, so a new +// channel takes part by assigning a reason in its own error mapper. +const sharedReconcilers: ChannelSendErrorReconciler[] = [ + reconcileAccountSendBlocked, +] + /** - * Runs every reconciler registered for the channel (each one inspects the - * error and ignores what is not its own); `true` when any of them reconciled. + * Runs the shared reconcilers, then every reconciler registered for the + * channel (each one inspects the error and ignores what is not its own); + * `true` when any of them reconciled. */ export async function reconcileChannelSendError( context: ChannelSendErrorContext, ): Promise { - const reconcilers = - channelSendErrorReconcilers[context.contactInbox.channel] ?? [] + const reconcilers = [ + ...sharedReconcilers, + ...(channelSendErrorReconcilers[context.contactInbox.channel] ?? []), + ] let isReconciled = false for (const reconcile of reconcilers) { isReconciled = (await reconcile(context)) || isReconciled diff --git a/apps/worker/src/chat/handlers/channel-send-error-types.ts b/apps/worker/src/chat/handlers/channel-send-error-types.ts index 10218584ca..72f69039e7 100644 --- a/apps/worker/src/chat/handlers/channel-send-error-types.ts +++ b/apps/worker/src/chat/handlers/channel-send-error-types.ts @@ -2,6 +2,7 @@ import type { ContactInboxModel, ConversationModel, } from "@chatbotx.io/database/types" +import type { MetadataPayload } from "@chatbotx.io/flow-config" // Kept apart from the reconciler registry so each reconciler can import the // contract without importing the registry that imports it (no module cycle). @@ -14,6 +15,8 @@ export type ChannelSendErrorContext = { > contactInbox: ContactInboxModel contentAttributes: unknown + /** The send job's payload tag (broadcast, sequence, flow node, ...). */ + metadata?: MetadataPayload } /** diff --git a/apps/worker/src/chat/handlers/messenger-thread-control-rejection.ts b/apps/worker/src/chat/handlers/messenger-thread-control-rejection.ts index 51b978c02b..b920ca25a6 100644 --- a/apps/worker/src/chat/handlers/messenger-thread-control-rejection.ts +++ b/apps/worker/src/chat/handlers/messenger-thread-control-rejection.ts @@ -5,7 +5,11 @@ import { import { syncThreadOwner } from "@chatbotx.io/channel-registry/thread-control" import { toThreadControlTimestamp } from "@chatbotx.io/database/partials" import { isThreadControlRejection } from "@chatbotx.io/integration-messenger" -import { ChannelError, ChannelErrorCategory } from "@chatbotx.io/sdk" +import { + ChannelError, + ChannelErrorCategory, + isAccountSendBlocked, +} from "@chatbotx.io/sdk" import { logger } from "../../lib/logger" import type { ChannelSendErrorContext } from "./channel-send-error-types" @@ -66,6 +70,11 @@ export async function reconcileMessengerThreadControlRejection( ) { return false } + // The page itself is blocked from sending, so no other app holds the thread: + // the owner lookup below cannot explain this refusal. + if (isAccountSendBlocked(error)) { + return false + } if (isThreadControlRejection(error)) { await recordServiceRejected(context, { ownerRole: contactInbox.threadOwnerRole ?? null, diff --git a/apps/worker/src/chat/handlers/send-message.ts b/apps/worker/src/chat/handlers/send-message.ts index e15efc12b2..4f86d7ff2b 100644 --- a/apps/worker/src/chat/handlers/send-message.ts +++ b/apps/worker/src/chat/handlers/send-message.ts @@ -362,154 +362,173 @@ export async function sendMessageToChannel( ) } - if (isComment) { - // When the outgoing message is a comment reply, store the Facebook comment - // ID of the new reply so the page manager can edit/delete it later. - const replyId = result.messageIds[0] - if (message.parentId && replyId && message.id) { - // The reply was already sent successfully — a failure past this - // point must never rethrow, or BullMQ retries the whole job and - // sendComment fires again, posting a second live duplicate reply. - try { - await messageService.updateSourceId({ - id: message.id, - sourceId: replyId, - workspaceId: conversation.workspaceId, - createdAt: new Date(message.createdAt), - }) + // The channel accepted the message. Tell the composer right away (before + // any bookkeeping) so its send queue can move on. + await publishInboxSendConfirmation({ + sendFrom, + silent: isBulkOutbound, + conversation, + message, + }) - // Notify the client so edit/delete buttons appear immediately without a refresh. - await queueConversationScopedMessageEvent({ - workspaceId: conversation.workspaceId, - conversationId: conversation.id, - eventType: RealtimeEventType.messageIdAssigned, - data: { messageId: message.id, commentId: replyId }, - }) + // Everything below is bookkeeping for a message that is already delivered: + // a failure here must neither mark it failed nor rethrow into a retry, which + // would send it a second time. + try { + if (isComment) { + // When the outgoing message is a comment reply, store the Facebook comment + // ID of the new reply so the page manager can edit/delete it later. + const replyId = result.messageIds[0] + if (message.parentId && replyId && message.id) { + // The reply was already sent successfully — a failure past this + // point must never rethrow, or BullMQ retries the whole job and + // sendComment fires again, posting a second live duplicate reply. + try { + await messageService.updateSourceId({ + id: message.id, + sourceId: replyId, + workspaceId: conversation.workspaceId, + createdAt: new Date(message.createdAt), + }) + + // Notify the client so edit/delete buttons appear immediately without a refresh. + await queueConversationScopedMessageEvent({ + workspaceId: conversation.workspaceId, + conversationId: conversation.id, + eventType: RealtimeEventType.messageIdAssigned, + data: { messageId: message.id, commentId: replyId }, + }) - if (attemptsMade > 0) { - await clearMessageSendError( - message.id, - message.clientId, - conversation.workspaceId, - new Date(message.createdAt), - { conversationId: conversation.id, silent: isBulkOutbound }, + if (attemptsMade > 0) { + await clearMessageSendError( + message.id, + message.clientId, + conversation.workspaceId, + new Date(message.createdAt), + { conversationId: conversation.id, silent: isBulkOutbound }, + ) + } + } catch (err) { + logger.error( + err, + "Failed to persist comment reply sourceId after a successful send", ) } - } catch (err) { - logger.error( - err, - "Failed to persist comment reply sourceId after a successful send", - ) } - } - } else { - // Persist the provider message id as this row's sourceId. The channel - // echoes every page-sent message back via webhook (coexist); the echo - // handler dedups through createOrUpdate → findBySourceId. Without a - // sourceId here, bot/agent outgoing rows stay sourceId=null, the echo - // lookup misses, and a duplicate row is inserted as senderType=user. - await updateMessageSourceId( - message.id, - conversation.workspaceId, - new Date(message.createdAt), - result, - ) - - if (attemptsMade > 0) { - await clearMessageSendError( + } else { + // Persist the provider message id as this row's sourceId. The channel + // echoes every page-sent message back via webhook (coexist); the echo + // handler dedups through createOrUpdate → findBySourceId. Without a + // sourceId here, bot/agent outgoing rows stay sourceId=null, the echo + // lookup misses, and a duplicate row is inserted as senderType=user. + await updateMessageSourceId( message.id, - message.clientId, conversation.workspaceId, new Date(message.createdAt), - { conversationId: conversation.id, silent: isBulkOutbound }, + result, ) - } - } - await contactInboxService.recordOutboundMessageSent({ - contactInboxId: contactInbox.id, - contactId: contactInbox.contactId, - workspaceId: conversation.workspaceId, - at: message.createdAt ?? new Date(), - }) + if (attemptsMade > 0) { + await clearMessageSendError( + message.id, + message.clientId, + conversation.workspaceId, + new Date(message.createdAt), + { conversationId: conversation.id, silent: isBulkOutbound }, + ) + } + } - // A public comment reply reaches no one's inbox; a private reply does. - if (!isComment || isPrivateReply) { - await recordDeliveredWhenNoReceipts({ - contactInbox, - sentCount: result.sentCount, + await contactInboxService.recordOutboundMessageSent({ + contactInboxId: contactInbox.id, + contactId: contactInbox.contactId, workspaceId: conversation.workspaceId, + at: message.createdAt ?? new Date(), }) - } - - if (!isComment) { - await recordServiceSent({ - conversation, - contactInbox: routingContactInbox, - isTemplateMessage: false, - dispatchedAt, - }) - } - if (isDeliveredDirectMessage({ message, result })) { - await markConversationReadAfterDelivery({ - workspaceId: conversation.workspaceId, - conversationId: conversation.id, - inboxId: contactInbox.inboxId, - readAt: new Date(message.createdAt), - silent: isBulkOutbound, - }) - } + // A public comment reply reaches no one's inbox; a private reply does. + if (!isComment || isPrivateReply) { + await recordDeliveredWhenNoReceipts({ + contactInbox, + sentCount: result.sentCount, + workspaceId: conversation.workspaceId, + }) + } - // The other half of the cross-queue anchor: the integration worker recorded - // the attempt optimistically and only this handler knows the Graph API - // accepted it. Meta sends no delivery receipt for a public comment reply, - // so this is the automation's only delivery signal. - await settleCommentAutomationDelivered({ - contentAttributes: message?.contentAttributes, - }) + if (!isComment) { + await recordServiceSent({ + conversation, + contactInbox: routingContactInbox, + isTemplateMessage: false, + dispatchedAt, + }) + } - if (!isComment) { - try { - await contactService.unblockIfBlocked({ + if (isDeliveredDirectMessage({ message, result })) { + await markConversationReadAfterDelivery({ workspaceId: conversation.workspaceId, - id: conversation.contactId, + conversationId: conversation.id, + inboxId: contactInbox.inboxId, + readAt: new Date(message.createdAt), + silent: isBulkOutbound, }) - } catch (error) { - logger.warn(error, "Auto-unblock on successful send failed") } - } - // Bot-message quota accounting: `chat/worker.ts`'s pre-send gate blocks this - // job type when `senderType === "bot"` (`isBotMessageQuotaReached`), but - // nothing previously counted it — the quota gate and the quota meter must - // stay structurally paired or the gate is enforced against a counter that - // never moves. Human-sent messages (senderType !== "bot") are unaffected. - if (message.senderType === "bot") { - await emitBotMessageSentEvents({ - workspaceId: conversation.workspaceId, - contactInbox, - result, - trigger: { - triggerHandler: "sendMessageToChannel", - triggerType: "message_bot_sent_channel", - }, - }) - } else if (message.senderType === "user" && message.senderId) { - // A workspace member's message from the inbox composer. `api` and - // `system` senders are not human agents and stay out of agent stats. - await emitHumanMessageSentEvents({ - workspaceId: conversation.workspaceId, - contactInbox, - result, - trigger: { - triggerHandler: "sendMessageToChannel", - triggerType: "message_human_sent_channel", - }, - adminId: message.senderId, - messageId: message.id, - occurredAt: new Date(message.createdAt), + // The other half of the cross-queue anchor: the integration worker recorded + // the attempt optimistically and only this handler knows the Graph API + // accepted it. Meta sends no delivery receipt for a public comment reply, + // so this is the automation's only delivery signal. + await settleCommentAutomationDelivered({ + contentAttributes: message?.contentAttributes, }) + + if (!isComment) { + try { + await contactService.unblockIfBlocked({ + workspaceId: conversation.workspaceId, + id: conversation.contactId, + }) + } catch (error) { + logger.warn(error, "Auto-unblock on successful send failed") + } + } + + // Bot-message quota accounting: `chat/worker.ts`'s pre-send gate blocks this + // job type when `senderType === "bot"` (`isBotMessageQuotaReached`), but + // nothing previously counted it — the quota gate and the quota meter must + // stay structurally paired or the gate is enforced against a counter that + // never moves. Human-sent messages (senderType !== "bot") are unaffected. + if (message.senderType === "bot") { + await emitBotMessageSentEvents({ + workspaceId: conversation.workspaceId, + contactInbox, + result, + trigger: { + triggerHandler: "sendMessageToChannel", + triggerType: "message_bot_sent_channel", + }, + }) + } else if (message.senderType === "user" && message.senderId) { + // A workspace member's message from the inbox composer. `api` and + // `system` senders are not human agents and stay out of agent stats. + await emitHumanMessageSentEvents({ + workspaceId: conversation.workspaceId, + contactInbox, + result, + trigger: { + triggerHandler: "sendMessageToChannel", + triggerType: "message_human_sent_channel", + }, + adminId: message.senderId, + messageId: message.id, + occurredAt: new Date(message.createdAt), + }) + } + } catch (err) { + logger.error( + { err, messageId: message.id, workspaceId: conversation.workspaceId }, + "Post-send bookkeeping failed after the channel accepted the message", + ) } return result @@ -521,6 +540,7 @@ export async function sendMessageToChannel( conversation, contactInbox: routingContactInbox, contentAttributes: message.contentAttributes, + metadata, }) logger.error(error, "An error occurred while sending the message") const errorData = await parseSdkError(error) @@ -550,14 +570,19 @@ export async function sendMessageToChannel( metadata, willRetry, }) - await recordMessageSendError( - message?.id, - message?.clientId, - conversation.workspaceId, - message?.createdAt ? new Date(message.createdAt) : undefined, - errorData.message, - { conversationId: conversation.id, silent: isBulkOutbound }, - ) + // Only a FINAL failure is recorded and shown: while the job will still be + // retried the message may yet go out, and an error badge now would invite a + // Resend that duplicates it. + if (!willRetry) { + await recordMessageSendError( + message?.id, + message?.clientId, + conversation.workspaceId, + message?.createdAt ? new Date(message.createdAt) : undefined, + errorData.message, + { conversationId: conversation.id, silent: isBulkOutbound }, + ) + } // Terminal failures only: an attempt that is about to be retried must not // put a row in the automation's Error Logs for a reply that still lands. if (!willRetry) { @@ -889,6 +914,40 @@ const queueConversationScopedMessageEvent = async (input: { } } +/** + * Success signal for a message typed in the inbox: the existing `messageFailed` + * event with `error: null`, which the builder already reads as "no error". It + * is the composer queue's only "this message was accepted" signal, so it is + * published for inbox sends only (broadcasts, flows and sequences stay silent). + */ +const publishInboxSendConfirmation = async (input: { + sendFrom: "inbox" | undefined + silent: boolean + conversation: Pick + message: Pick & { clientId?: string | undefined } +}): Promise => { + if (input.sendFrom !== "inbox" || input.silent) { + return + } + try { + await queueConversationScopedMessageEvent({ + workspaceId: input.conversation.workspaceId, + conversationId: input.conversation.id, + eventType: RealtimeEventType.messageFailed, + data: { + messageId: input.message.id, + clientId: input.message.clientId, + error: null, + }, + }) + } catch (err) { + logger.warn( + { err, messageId: input.message.id }, + "Failed to publish the inbox send confirmation", + ) + } +} + const MAX_SEND_ERROR_LENGTH = 500 const persistMessageSendError = async (input: { @@ -1220,6 +1279,7 @@ export async function sendFlowStepToChannel({ conversation, contactInbox, contentAttributes: undefined, + metadata, }) throw error } diff --git a/apps/worker/src/integration/handlers/contact-scan/adapter.ts b/apps/worker/src/integration/handlers/contact-scan/adapter.ts index fe944fc803..ec5c6b10b5 100644 --- a/apps/worker/src/integration/handlers/contact-scan/adapter.ts +++ b/apps/worker/src/integration/handlers/contact-scan/adapter.ts @@ -6,24 +6,16 @@ import { instagramContactScanAdapter } from "./adapters/instagram" import { messengerContactScanAdapter } from "./adapters/messenger" /** - * Generic usage signal surfaced by a provider's list call, so the engine can - * feed it into a shared throttle (`resolveUsageThrottle`/`sleepForUsageThrottle`, - * `../coexist/usage-throttle.ts`) without knowing which provider produced it. + * Neutral usage signal a provider call yields. Each adapter converts its own + * headers and units into these two fields, so the engine and `pacing.ts` know no + * header names or units. */ -export type ContactScanUsageSignal = - | { - kind: "meta-app-usage" - callCount?: number - totalCputime?: number - totalTime?: number - } - | { - kind: "meta-business-use-case-usage" - estimatedTimeToRegainAccess?: number - callCount?: number - totalCputime?: number - totalTime?: number - } +export type ContactScanUsageSignal = { + /** Highest share (0-100) of the provider's quota in use. */ + usagePercent?: number + /** How long the provider asks callers to wait, in milliseconds. */ + retryAfterMs?: number +} export type ContactScanPage = { entries: Array<{ contact: IncomingContact; updatedAt: Date | null }> @@ -36,6 +28,7 @@ export type ContactScanPage = { /** How a thrown provider error should be handled by the engine — a table * lookup by the adapter, never a channel-specific if-chain in the engine. */ export type ContactScanErrorClassification = + | "rateLimited" | "retryable" | "tokenInvalid" | "graphPermission" @@ -64,8 +57,23 @@ export type ContactScanAdapter = { }): Promise /** Lists one page of conversations/contacts, newest → oldest. */ listPage(input: { context: Ctx; cursor?: string }): Promise - /** Classifies a thrown provider error into the engine's retry/terminal table. */ - classifyError(error: unknown): ContactScanErrorClassification + /** + * Classifies a thrown provider error into the engine's table, through the + * channel's own error mapper. Takes the context because a channel may have + * several providers with different mappers (Instagram login vs Facebook). + */ + classifyError(input: { + error: unknown + context: Ctx + }): ContactScanErrorClassification + /** + * Reads the quota headers of a FAILED call (they ride the error response) so + * a rate-limited scan can wait as long as the provider asks. + */ + readBackoff(input: { + error: unknown + context: Ctx + }): ContactScanUsageSignal | null /** `ErrorLog.action` value written by `logProviderError` on a thrown error. */ provider: ErrorLogProvider } diff --git a/apps/worker/src/integration/handlers/contact-scan/adapters/instagram.ts b/apps/worker/src/integration/handlers/contact-scan/adapters/instagram.ts index ec919ad361..80f995f344 100644 --- a/apps/worker/src/integration/handlers/contact-scan/adapters/instagram.ts +++ b/apps/worker/src/integration/handlers/contact-scan/adapters/instagram.ts @@ -6,18 +6,19 @@ import type { InboxModel, IntegrationInstagramModel, } from "@chatbotx.io/database/types" +import { mapToChannelError as mapInstagramError } from "@chatbotx.io/integration-instagram" import { listInstagramConversations } from "@chatbotx.io/integration-instagram/apis/sync" +import { mapToChannelError as mapInstagramFacebookError } from "@chatbotx.io/integration-instagram-facebook" import { listInstagramFacebookConversations } from "@chatbotx.io/integration-instagram-facebook/apis/sync" import { z } from "zod" import { findCustomerParticipant, parseInstagramApiDate, - toAppUsageSignal, toIncomingContact, } from "../../coexist/instagram-normalize" -import { withInlineRetry } from "../../coexist/messenger-helpers" import type { ContactScanAdapter, ContactScanPage } from "../adapter" -import { classifyGraphSdkError } from "../graph-error" +import { classifyChannelErrorForScan } from "../graph-error" +import { peakUsagePercent, readBackoffFromErrorResponse } from "../usage-signal" type InstagramIntegrationType = IntegrationInstagramModel["type"] @@ -132,6 +133,18 @@ const listConversationsByProviderType: Record< }, } +/** + * Each Instagram provider has its own error mapper (the two packages carry + * different rate-limit code tables), picked by the integration type. + */ +const mapErrorByProviderType: Record< + InstagramIntegrationType, + typeof mapInstagramError +> = { + instagram: mapInstagramError, + facebook: mapInstagramFacebookError, +} + export const instagramContactScanAdapter: ContactScanAdapter = { channel: "instagram", @@ -172,21 +185,16 @@ export const instagramContactScanAdapter: ContactScanAdapter { - // Wrapped in the same `withInlineRetry` the Messenger adapter uses - // (`messenger.ts`'s `listPage`) — this Graph list call was previously - // unretried, so a transient 429/5xx would fall straight through to the - // engine's outer classifier as a full page loss instead of resolving - // inline. - const page = await withInlineRetry(() => - listConversationsByProviderType[context.providerType]({ - igId: context.igId, - pageId: - context.providerType === "facebook" ? context.pageId : undefined, - accessToken: context.accessToken, - version: context.version, - cursor, - }), - ) + // No inline retry: a transient failure or a rate limit is handed back to + // the engine, which waits through the queue instead of sleeping here. + const page = await listConversationsByProviderType[context.providerType]({ + igId: context.igId, + pageId: + context.providerType === "facebook" ? context.pageId : undefined, + accessToken: context.accessToken, + version: context.version, + cursor, + }) const entries: ContactScanPage["entries"] = [] for (const conversation of page.data) { @@ -207,9 +215,23 @@ export const instagramContactScanAdapter: ContactScanAdapter + classifyChannelErrorForScan({ + error, + mapToChannelError: mapErrorByProviderType[context.providerType], + }), + + readBackoff: ({ error }) => readBackoffFromErrorResponse(error), } diff --git a/apps/worker/src/integration/handlers/contact-scan/adapters/messenger.ts b/apps/worker/src/integration/handlers/contact-scan/adapters/messenger.ts index b020adf1a0..a1d4a91435 100644 --- a/apps/worker/src/integration/handlers/contact-scan/adapters/messenger.ts +++ b/apps/worker/src/integration/handlers/contact-scan/adapters/messenger.ts @@ -3,15 +3,16 @@ import { messengerIntegrationService, } from "@chatbotx.io/business" import type { InboxModel } from "@chatbotx.io/database/types" +import { mapToChannelError } from "@chatbotx.io/integration-messenger" import { listConversations } from "@chatbotx.io/integration-messenger/apis/sync" import { messengerAuthSchema, participantSourceId, splitName, - withInlineRetry, } from "../../coexist/messenger-helpers" import type { ContactScanAdapter, ContactScanPage } from "../adapter" -import { classifyGraphSdkError } from "../graph-error" +import { classifyChannelErrorForScan } from "../graph-error" +import { bucUsageToSignal, readBackoffFromErrorResponse } from "../usage-signal" export type MessengerContactScanContext = { inbox: InboxModel @@ -56,14 +57,14 @@ export const messengerContactScanAdapter: ContactScanAdapter { - const page = await withInlineRetry(() => - listConversations({ - pageId: context.pageId, - accessToken: context.accessToken, - version: context.version, - after: cursor, - }), - ) + // No inline retry: a transient failure or a rate limit is handed back to + // the engine, which waits through the queue instead of sleeping here. + const page = await listConversations({ + pageId: context.pageId, + accessToken: context.accessToken, + version: context.version, + after: cursor, + }) const entries: ContactScanPage["entries"] = [] for (const conv of page.data) { @@ -85,18 +86,12 @@ export const messengerContactScanAdapter: ContactScanAdapter + classifyChannelErrorForScan({ error, mapToChannelError }), + + readBackoff: ({ error }) => readBackoffFromErrorResponse(error), } diff --git a/apps/worker/src/integration/handlers/contact-scan/engine.ts b/apps/worker/src/integration/handlers/contact-scan/engine.ts index 1144660349..d7856e8836 100644 --- a/apps/worker/src/integration/handlers/contact-scan/engine.ts +++ b/apps/worker/src/integration/handlers/contact-scan/engine.ts @@ -12,6 +12,7 @@ import { logProviderError } from "@chatbotx.io/business/error-log" import { sanitizePublicText } from "@chatbotx.io/business/errors" import { supportsProfileSnapshot } from "@chatbotx.io/database/partials" import type { CoexistRunWriteGuard } from "@chatbotx.io/database/repositories" +import type { CoexistSyncRunModel } from "@chatbotx.io/database/types" import { isContactScanChannel } from "@chatbotx.io/utils/channel" import { buildContactScanPageJobId, @@ -21,65 +22,134 @@ import { } from "@chatbotx.io/worker-config" import { logger } from "../../../lib/logger" import { filterConversationWindow } from "../coexist/conversation-window" -import { - resolveUsageThrottle, - sleepForUsageThrottle, -} from "../coexist/usage-throttle" import { enqueueProfileSnapshotJobs } from "../profile-snapshot/queue" import type { ContactScanErrorClassification } from "./adapter" import { contactScanAdapters } from "./adapter" +import { CONTACT_SCAN_PACING, resolveScanPacing } from "./pacing" + +const sleep = (ms: number): Promise => + new Promise((resolve) => setTimeout(resolve, ms)) + +type ContinuationInput = { + runId: string + workspaceId: string + /** `run.attempts` at claim: part of the job id, so a retry is a distinct job. */ + attempts: number + pageNumber: number + expect: CoexistRunWriteGuard + delayMs: number + /** Set when the next chunk re-runs the SAME page: its job id must be unique. */ + retriesSamePage: boolean + /** Writes `attempts = 1` with the release (a wait that is not a failure). */ + resetAttempts?: boolean +} /** - * Active wall-time budget per chunk — same value and rationale as coexist - * (`coexist/messenger-sync.ts`'s `CHUNK_BUDGET_MS`): stay well inside the - * BullMQ job lock, persist state, and hot-chain a continuation. + * Releases the claim (the run stays `running`) and queues the next chunk after + * `delayMs`. A wait is always a delayed job, never a sleep inside the worker, so + * a rate-limited scan holds no worker slot. If the job cannot be queued the run + * is reopened for the sweeper. */ -const CHUNK_BUDGET_MS = 4 * 60 * 1000 - -/** Bounded in-process pause on a Meta usage-budget signal, same rationale as - * `instagram-sync.ts`'s `MAX_USAGE_PAUSE_MS`. */ -const MAX_USAGE_PAUSE_MS = 45_000 +const scheduleContinuation = async ( + input: ContinuationInput, +): Promise => { + const { runId, workspaceId } = input + const yieldRows = await contactScanService.yieldForContinuation({ + runId, + expect: input.expect, + attempts: input.resetAttempts ? 1 : undefined, + }) + if (yieldRows === 0) { + logger.warn({ runId }, "[contact-scan] yield lost the claim — abandoning") + return + } + try { + await integrationQueue.add( + IntegrationJobAction.contactScan, + { + type: IntegrationJobAction.contactScan, + data: { runId, workspaceId }, + }, + { + jobId: buildContactScanPageJobId({ + runId, + attempts: input.attempts, + pageNumber: input.pageNumber + 1, + generation: input.retriesSamePage ? Date.now() : undefined, + }), + delay: input.delayMs, + attempts: 1, + removeOnComplete: true, + }, + ) + logger.info( + { runId, pageNumber: input.pageNumber, delayMs: input.delayMs }, + "[contact-scan] chunk done — continuation enqueued", + ) + } catch (error) { + logger.error( + { err: error, runId }, + "[contact-scan] continuation enqueue failed — reopening for the sweeper", + ) + await contactScanService.reopenReleased({ runId }) + } +} -/** Single sequential walk — no per-conversation fan-out — so the throttle's - * concurrency value is unused; only its `pauseMs` matters here. */ -const SEQUENTIAL_CONCURRENCY = 1 +type ClassificationInput = { + run: CoexistSyncRunModel + workspaceId: string + pageNumber: number + expect: CoexistRunWriteGuard + /** Sanitized fallback text, used only by `unknown`. */ + message: string + /** How long a rate-limited scan must wait, from the provider's headers. */ + waitMs: number +} /** * Terminal/retry handler per `adapter.classifyError` outcome — a table, never * an if/else chain, so the compiler catches a missing arm if the union grows. - * `message` is the sanitized fallback text used only by `unknown`. */ const CLASSIFICATION_HANDLERS: Record< ContactScanErrorClassification, - (input: { - runId: string - expect: CoexistRunWriteGuard - message: string - }) => Promise + (input: ClassificationInput) => Promise > = { - retryable: ({ runId, expect }) => - contactScanService.resetForRetry({ - runId, - currentError: CONTACT_SCAN_ERRORS.providerRetryable, + // Wait through the queue and retry the SAME page (the failed page was never + // persisted, so the saved cursor still points at it). A rate limit is not a + // failure and the provider answered, so the count goes back to a single + // attempt: left high, the sweeper would terminalize the released run during + // a long wait (it is idle for more than 10 minutes). + rateLimited: ({ run, workspaceId, pageNumber, expect, waitMs }) => + scheduleContinuation({ + runId: run.id, + workspaceId, + attempts: run.attempts, + resetAttempts: true, + pageNumber, expect, + delayMs: waitMs, + retriesSamePage: true, }), - tokenInvalid: ({ runId, expect }) => + // Transient (network, 5xx): back to the sweeper, or failed on the last try. + retryable: ({ run, expect }) => + contactScanService.retryOrFail({ runId: run.id, expect }), + tokenInvalid: ({ run, expect }) => contactScanService.finish({ - runId, + runId: run.id, status: "failed", currentError: CONTACT_SCAN_ERRORS.tokenInvalid, expect, }), - graphPermission: ({ runId, expect }) => + graphPermission: ({ run, expect }) => contactScanService.finish({ - runId, + runId: run.id, status: "failed", currentError: CONTACT_SCAN_ERRORS.graphPermission, expect, }), - unknown: ({ runId, expect, message }) => + unknown: ({ run, expect, message }) => contactScanService.finish({ - runId, + runId: run.id, status: "failed", currentError: sanitizePublicText(message), expect, @@ -152,11 +222,7 @@ export const runContactScan = async ( { err: error, runId }, "[contact-scan] setup (loadContext/workspaceService.find) threw — retrying", ) - await contactScanService.resetForRetry({ - runId, - currentError: CONTACT_SCAN_ERRORS.providerRetryable, - expect, - }) + await contactScanService.retryOrFail({ runId, expect }) return } @@ -184,25 +250,9 @@ export const runContactScan = async ( // later page failure goes straight to the outer error classification. let firstPageCursorRecoveryAvailable = Boolean(cursor) - let pauseUntil = 0 - const applyUsageThrottle = ( - signal: Parameters[0]["signal"], - ): void => { - const decision = resolveUsageThrottle({ - signal, - defaultConcurrency: SEQUENTIAL_CONCURRENCY, - maxPauseMs: MAX_USAGE_PAUSE_MS, - }) - if (decision.pauseMs > 0) { - pauseUntil = Math.max(pauseUntil, Date.now() + decision.pauseMs) - } - } - const respectPause = async (): Promise => { - const waitMs = pauseUntil - Date.now() - if (waitMs > 0) { - await sleepForUsageThrottle(waitMs) - } - } + // Pages walked in THIS chunk, and a wait the pacing asked for after a page. + let pagesInChunk = 0 + let nextChunkDelayMs: number = CONTACT_SCAN_PACING.chunkGapMs try { while (true) { @@ -226,21 +276,32 @@ export const runContactScan = async ( return } - if (Date.now() - jobStart >= CHUNK_BUDGET_MS) { + // A chunk is a few pages (not the whole budget), so a big inbox is walked + // as a steady trickle of short jobs rather than one long burst. + if ( + pagesInChunk >= CONTACT_SCAN_PACING.chunkMaxPages || + Date.now() - jobStart >= CONTACT_SCAN_PACING.chunkBudgetMs + ) { continueLater = true break } - await respectPause() + if (pagesInChunk > 0) { + await sleep(CONTACT_SCAN_PACING.pageGapMs) + } pageNumber += 1 let page: Awaited> try { page = await adapter.listPage({ context, cursor }) } catch (error) { + // Only a cursor the provider REJECTS is cleared: a rate limit or a + // transient failure says nothing about the cursor. + const failure = adapter.classifyError({ error, context }) if ( firstPageCursorRecoveryAvailable && - adapter.classifyError(error) !== "retryable" + failure !== "retryable" && + failure !== "rateLimited" ) { firstPageCursorRecoveryAvailable = false const clearedRows = await contactScanService.updateProgress({ @@ -263,7 +324,7 @@ export const runContactScan = async ( throw error } firstPageCursorRecoveryAvailable = false - applyUsageThrottle(page.usageSignal) + pagesInChunk += 1 const filtered = filterConversationWindow({ items: page.entries, @@ -277,9 +338,8 @@ export const runContactScan = async ( // this page was durably persisted as "processed" yet, so the ONLY safe // move is to retry the SAME page from the last-good `resumeCursor` — // never advance `cursor`/`page.after` past contacts we never actually - // imported. `resetForRetry` hands the run back to the scheduler - // (bounded by `CONTACT_SCAN_MAX_ATTEMPTS` → `markMaxAttemptsFailed`), - // which re-fetches this exact page on the next attempt. + // imported. `retryOrFail` hands the run back to the scheduler (or fails + // it on the last attempt), which re-fetches this exact page next time. let pageResult: Awaited< ReturnType > | null = null @@ -298,12 +358,12 @@ export const runContactScan = async ( { err: error, runId, pageNumber }, "[contact-scan] bulk import threw — retrying this page", ) - const retryRows = await contactScanService.resetForRetry({ + const outcome = await contactScanService.retryOrFail({ runId, - currentError: CONTACT_SCAN_ERRORS.pageImportFailed, expect, + retryError: CONTACT_SCAN_ERRORS.pageImportFailed, }) - if (retryRows === 0) { + if (outcome === null) { logger.warn( { runId }, "[contact-scan] retry reset lost the claim — abandoning", @@ -364,6 +424,12 @@ export const runContactScan = async ( currentPageNumber: pageNumber, currentStep: `page ${pageNumber} processed (${filtered.itemsToProcess.length} in window)`, currentError: null, + // A finished page ends any run of failures. `attempts` counts the + // sweeper's picks, so a claim that is running counts as 1; reset to + // that (not 0) so the 5th consecutive failure fails the run, exactly + // like a fresh one. + attempts: 1, + lastHeartbeatAt: new Date(), }, expect, }) @@ -376,6 +442,15 @@ export const runContactScan = async ( if (!(cursor && !filtered.stopAll)) { break } + + // High usage or a provider wait: stop here and continue after the wait, + // as a delayed job (never a sleep in the worker). + const pacingWaitMs = resolveScanPacing({ signal: page.usageSignal }) + if (pacingWaitMs > 0) { + nextChunkDelayMs = pacingWaitMs + continueLater = true + break + } } if (abandoned) { @@ -387,51 +462,21 @@ export const runContactScan = async ( } if (continueLater) { - const yieldRows = await contactScanService.yieldForContinuation({ + await scheduleContinuation({ runId, + workspaceId, + attempts: run.attempts, + pageNumber, expect, + delayMs: nextChunkDelayMs, + retriesSamePage: false, }) - if (yieldRows === 0) { - logger.warn( - { runId }, - "[contact-scan] yield lost the claim — abandoning", - ) - return - } - try { - await integrationQueue.add( - IntegrationJobAction.contactScan, - { - type: IntegrationJobAction.contactScan, - data: { runId, workspaceId }, - }, - { - jobId: buildContactScanPageJobId({ - runId, - attempts: run.attempts, - pageNumber: pageNumber + 1, - }), - attempts: 1, - removeOnComplete: true, - }, - ) - logger.info( - { runId, pageNumber }, - "[contact-scan] chunk done — continuation enqueued", - ) - } catch (error) { - logger.error( - { err: error, runId }, - "[contact-scan] continuation enqueue failed — reopening for the sweeper", - ) - await contactScanService.reopenReleased({ runId }) - } return } // Walk finished (no cursor left, or the ceiling was reached). A page - // whose import throws now retries the SAME page via `resetForRetry` - // (FIX 1) instead of counting a failure and moving on, so reaching this + // whose import throws now retries the SAME page via `retryOrFail` + // instead of counting a failure and moving on, so reaching this // point always means every page in the walk imported — always // `succeeded`. The only remaining `partial` outcome is the // `CONTACT_SCAN_MAX_PAGES` page-budget cap above, which finishes @@ -442,9 +487,19 @@ export const runContactScan = async ( logger.error({ err: error, runId }, "[contact-scan] fatal error") await logProviderError({ provider: adapter.provider, workspaceId, error }) - const classification = adapter.classifyError(error) + const classification = adapter.classifyError({ error, context }) const message = error instanceof Error ? error.message : "Unknown contact scan error" - await CLASSIFICATION_HANDLERS[classification]({ runId, expect, message }) + await CLASSIFICATION_HANDLERS[classification]({ + run, + workspaceId, + pageNumber, + expect, + message, + waitMs: resolveScanPacing({ + signal: adapter.readBackoff({ error, context }), + rateLimited: classification === "rateLimited", + }), + }) } } diff --git a/apps/worker/src/integration/handlers/contact-scan/graph-error.ts b/apps/worker/src/integration/handlers/contact-scan/graph-error.ts index dfe1ffdf90..4d320cecb9 100644 --- a/apps/worker/src/integration/handlers/contact-scan/graph-error.ts +++ b/apps/worker/src/integration/handlers/contact-scan/graph-error.ts @@ -1,170 +1,53 @@ -import { SdkException } from "@chatbotx.io/sdk" +import { + type ChannelError, + ChannelErrorCategory, + isRateLimited, +} from "@chatbotx.io/sdk" import { isRetryable, readOriginError } from "../shared/http-retry" import type { ContactScanErrorClassification } from "./adapter" -/** - * Flat instance fields every Graph SDK exception carries — - * `MessengerAPIException` (`@chatbotx.io/integration-messenger/exception`) - * and `InstagramAPIException` (`@chatbotx.io/integration-instagram`'s and - * `@chatbotx.io/integration-instagram-facebook`'s, both `extends - * InstagramException`) all `extends SdkException`. Each package's own - * `rescue()` already normalizes the raw Graph error body into these fields - * at throw time — see `integrations/messenger/src/exception.ts`'s - * `rescue`/`parseOriginError` — so `listConversations`/ - * `listInstagramConversations`/`listInstagramFacebookConversations` never - * throw the raw, unwrapped shape (a ky `HTTPError`, `{ httpStatus, - * errorBody }`, etc.); they throw this flat shape. A classifier that only - * understands the raw shape (the bug this file fixes — see - * `classifyMessengerError`'s prior implementation) silently falls through to - * "unknown" for every real error. - */ -type GraphSdkErrorFields = { - httpStatusCode?: number - code?: number | string - type?: string -} - -/** - * Reads the flat fields off a thrown Graph SDK error. Prefers - * `instanceof SdkException` (the real, common base class both channels' - * exceptions share); falls back to duck-typing `{ httpStatusCode, code, - * type }` for a same-shaped error that isn't literally an `SdkException` - * instance (e.g. a test double, or a future wrapper class that hasn't - * adopted the base class). - */ -const readGraphSdkErrorFields = (error: unknown): GraphSdkErrorFields => { - if (error instanceof SdkException) { - return { - httpStatusCode: error.httpStatusCode, - code: error.code, - type: error.type, - } - } - if (error !== null && typeof error === "object") { - const { httpStatusCode, code, type } = error as GraphSdkErrorFields - return { httpStatusCode, code, type } - } - return {} -} - -const toNumericCode = ( - code: number | string | undefined, -): number | undefined => { - if (typeof code === "number") { - return code - } - if (code === undefined) { - return - } - const parsed = Number(code) - return Number.isNaN(parsed) ? undefined : parsed -} - -/** - * Meta Graph API codes shared by Messenger + Instagram (one Graph API, two - * channels) that mean an application-level rate limit was hit — Meta doesn't - * always signal this via a 429 HTTP status. Union of - * `integrations/messenger/src/lib/error-mapper.ts`'s and - * `integrations/instagram/src/lib/error-mapper.ts`'s (byte-identical to - * `integrations/instagram-facebook/.../error-mapper.ts`) `RATE_LIMITED_CODES`. - * The two packages' canonical sets differ by one code (613, Instagram-only); - * unioned here since both channels ride the same Graph API and the retry - * decision is identical either way. - */ -const RATE_LIMITED_CODES = new Set([ - 4, // API-level rate limit reached - 17, // User-level rate limit reached - 613, // Custom rate limit (instagram/instagram-facebook error-mapper.ts only) -]) +const HTTP_TOO_MANY_REQUESTS = 429 /** - * Codes that mean the stored access token is invalid/expired/revoked. Union - * of both packages' `AUTH_FAILED_CODES` — Messenger's canonical set is a - * strict superset of Instagram's (`{190}` only). - */ -const TOKEN_INVALID_CODES = new Set([ - 102, // Invalid API session - 190, // Access token expired - 458, // App not installed / user not authenticated - 459, // User checkpoint required - 460, // Password changed - 463, // Access token expired - 464, // Unconfirmed user - 492, // Invalid session / user has no role on page - 467, // Invalid access token -]) - -/** - * Codes that mean the app/token lacks the permission the call needs. Union - * of both packages' `PERMISSION_DENIED_CODES`. - */ -const PERMISSION_DENIED_CODES = new Set([ - 3, // Missing capability or permissions (messenger only) - 10, // Permission denied - 24, // Permission error — IG Content Publishing (instagram only) - 25, // IG account restricted/checkpointed (instagram only) - 341, // Application limit reached (messenger only) - 368, // Temporarily blocked for policy violations -]) - -/** Graph's dedicated "API Permission" status-code range. */ -const PERMISSION_RANGE_MIN = 200 -const PERMISSION_RANGE_MAX = 299 - -const RETRYABLE_HTTP_STATUS_MIN = 500 - -const isRetryableHttpStatus = (status: number | undefined): boolean => - typeof status === "number" && - (status === 429 || status >= RETRYABLE_HTTP_STATUS_MIN) - -/** - * Channel-agnostic classifier for the errors thrown by the Messenger and - * Instagram Automatic Customer Scan adapters' `listPage` calls. Both - * channels ride the same underlying Meta Graph API and both packages' own - * `rescue()` wrap every failure into an `SdkException` subclass carrying the - * real `httpStatusCode`/`code`/`type` as flat instance fields (see - * `GraphSdkErrorFields` above) — this reads those fields directly instead of - * re-parsing the error as if it were still the raw, unwrapped shape. + * Maps a thrown provider error to the engine's classification through the + * channel's OWN error mapper (`mapToChannelError` of its integration package), + * so no provider error code lives here: the code tables stay in + * `integrations//src/lib/error-mapper.ts` and a new rate-limit code is + * one edit there. * * Decision order (first match wins): - * 1. retryable — 429/5xx `httpStatusCode`, an application-level Graph - * rate-limit code (`RATE_LIMITED_CODES`), or (safety - * net for a raw, never-wrapped shape) `isRetryable` - * against the error itself or its `getOriginError()` - * 2. tokenInvalid — `type === "OAuthException"`, or a token-invalidation - * code (`TOKEN_INVALID_CODES`) - * 3. graphPermission — a permission-denied code (`PERMISSION_DENIED_CODES`), - * or Graph's 200-299 "API Permission" status range - * 4. unknown — anything else + * 1. rateLimited - the mapper says so (`isRateLimited`), or a bare HTTP 429 + * 2. retryable - a network failure, a 5xx, or a timeout / dropped socket + * 3. tokenInvalid - `AUTH_FAILED` + * 4. graphPermission - `PERMISSION_DENIED` + * 5. unknown - anything else */ -export const classifyGraphSdkError = ( - error: unknown, -): ContactScanErrorClassification => { - const fields = readGraphSdkErrorFields(error) - const code = toNumericCode(fields.code) - const originError = readOriginError(error) +export const classifyChannelErrorForScan = (input: { + error: unknown + mapToChannelError: (error: unknown) => ChannelError +}): ContactScanErrorClassification => { + const mapped = input.mapToChannelError(input.error) if ( - isRetryableHttpStatus(fields.httpStatusCode) || - (code !== undefined && RATE_LIMITED_CODES.has(code)) || - isRetryable(error) || - isRetryable(originError) + isRateLimited(mapped) || + mapped.httpStatusCode === HTTP_TOO_MANY_REQUESTS ) { - return "retryable" + return "rateLimited" } if ( - fields.type === "OAuthException" || - (code !== undefined && TOKEN_INVALID_CODES.has(code)) + mapped.category === ChannelErrorCategory.NETWORK_ERROR || + isRetryable(input.error) || + isRetryable(readOriginError(input.error)) ) { + return "retryable" + } + + if (mapped.category === ChannelErrorCategory.AUTH_FAILED) { return "tokenInvalid" } - if ( - code !== undefined && - (PERMISSION_DENIED_CODES.has(code) || - (code >= PERMISSION_RANGE_MIN && code <= PERMISSION_RANGE_MAX)) - ) { + if (mapped.category === ChannelErrorCategory.PERMISSION_DENIED) { return "graphPermission" } diff --git a/apps/worker/src/integration/handlers/contact-scan/pacing.ts b/apps/worker/src/integration/handlers/contact-scan/pacing.ts new file mode 100644 index 0000000000..515beceb27 --- /dev/null +++ b/apps/worker/src/integration/handlers/contact-scan/pacing.ts @@ -0,0 +1,55 @@ +import type { ContactScanUsageSignal } from "./adapter" + +const MS_PER_MINUTE = 60_000 + +/** + * Scan rhythm. Thresholds follow v1 and Airbyte's Facebook connector + * (`source-facebook-marketing`: 85% waits 2 minutes, 95% waits 10 minutes). + * Plain constants: changing them is a code change and a deploy. + */ +export const CONTACT_SCAN_PACING = { + /** A chunk ends after this many pages... */ + chunkMaxPages: 5, + /** ...or after this much wall time, whichever comes first. */ + chunkBudgetMs: 4 * MS_PER_MINUTE, + /** Pause between two pages of the same chunk. */ + pageGapMs: 1000, + /** Delay before the next chunk when nothing asks for a longer wait. */ + chunkGapMs: 5000, + /** Longest wait a provider's own estimate may ask for. */ + maxProviderWaitMs: 30 * MS_PER_MINUTE, + /** Wait once usage or a rate limit says "stop calling". */ + exhaustedWaitMs: 10 * MS_PER_MINUTE, + /** Wait once usage is high but the provider has not refused anything. */ + highUsageWaitMs: 2 * MS_PER_MINUTE, + exhaustedUsagePercent: 95, + highUsagePercent: 85, +} as const + +/** + * How long the scan must wait before its next provider call, `0` to carry on. + * The provider's own estimate wins (capped); a refusal or a nearly exhausted + * quota means "stop calling" because calling on extends a lockout. + */ +export const resolveScanPacing = (input: { + signal?: ContactScanUsageSignal | null + rateLimited?: boolean +}): number => { + const { signal, rateLimited = false } = input + const retryAfterMs = signal?.retryAfterMs ?? 0 + if (retryAfterMs > 0) { + return Math.min(retryAfterMs, CONTACT_SCAN_PACING.maxProviderWaitMs) + } + + const usagePercent = signal?.usagePercent ?? 0 + if ( + rateLimited || + usagePercent >= CONTACT_SCAN_PACING.exhaustedUsagePercent + ) { + return CONTACT_SCAN_PACING.exhaustedWaitMs + } + if (usagePercent >= CONTACT_SCAN_PACING.highUsagePercent) { + return CONTACT_SCAN_PACING.highUsageWaitMs + } + return 0 +} diff --git a/apps/worker/src/integration/handlers/contact-scan/usage-signal.ts b/apps/worker/src/integration/handlers/contact-scan/usage-signal.ts new file mode 100644 index 0000000000..762a0923b4 --- /dev/null +++ b/apps/worker/src/integration/handlers/contact-scan/usage-signal.ts @@ -0,0 +1,69 @@ +import { + type BucUsage, + estimatedMinutesToMs, + parseBucHeader, +} from "@chatbotx.io/integration-messenger/apis/usage" +import { readOriginError } from "../shared/http-retry" +import type { ContactScanUsageSignal } from "./adapter" + +const BUC_HEADER = "x-business-use-case-usage" + +/** The share of quota in use is the highest of the three figures Meta reports. */ +export const peakUsagePercent = (figures: { + callCount?: number + totalCputime?: number + totalTime?: number +}): number => + Math.max( + figures.callCount ?? 0, + figures.totalCputime ?? 0, + figures.totalTime ?? 0, + ) + +/** Business Use Case usage -> neutral signal; Meta's wait estimate is in minutes. */ +export const bucUsageToSignal = ( + usage: BucUsage | null | undefined, +): ContactScanUsageSignal | null => { + if (!usage) { + return null + } + return { + usagePercent: peakUsagePercent({ + callCount: usage.callCount, + totalCputime: usage.totalCpuTime, + totalTime: usage.totalTime, + }), + retryAfterMs: estimatedMinutesToMs(usage.estimatedTimeToRegainAccess), + } +} + +type HeaderReader = { get: (name: string) => string | null } + +const isHeaderReader = (value: unknown): value is HeaderReader => + typeof value === "object" && + value !== null && + "get" in value && + typeof value.get === "function" + +/** + * The quota headers of a FAILED Graph call. They ride the error response, which + * the integrations keep as the origin error (`getOriginError()`); the error's + * own fields do not carry them. + */ +export const readBackoffFromErrorResponse = ( + error: unknown, +): ContactScanUsageSignal | null => { + const origin = readOriginError(error) + const response = + typeof origin === "object" && origin !== null && "response" in origin + ? origin.response + : undefined + const headers = + typeof response === "object" && response !== null && "headers" in response + ? response.headers + : undefined + if (!isHeaderReader(headers)) { + return null + } + return bucUsageToSignal(parseBucHeader(headers.get(BUC_HEADER))) +} diff --git a/docs/broadcasts.md b/docs/broadcasts.md index 9e516f1241..90fb71d95a 100644 --- a/docs/broadcasts.md +++ b/docs/broadcasts.md @@ -43,3 +43,34 @@ preparation stops, and any recipients it already wrote are cleared in the background. Until the preparation has stopped and the cleanup is done, scheduling the draft again is refused with a message to try again shortly; after that, scheduling goes through. + +## Automatic stop when the channel account is blocked + +When a **broadcast** message is refused because the channel account itself is +blocked from sending (not one recipient), every `sending` broadcast of that +page is stopped (`cancelled`) and the reason is recorded on the broadcast: +`statusReason` (`accountPolicyBlocked` or `accountSendRestricted`), +`statusErrorMessage` (the provider's text, at most 500 characters) and +`statusInboxId` (the page). The public API returns the three fields; the +builder shows a red line under the status. + +- **Which errors:** each channel's error mapper assigns a neutral + `ChannelError.reason` to the codes its provider documents for an + account-level send block (Messenger `2022` and `10/1893063`, Instagram + `100/2534029`, WhatsApp `368` and `131064`, Zalo ZNS `-1351`). The worker, + the service and the UI read only the reason, so another channel takes part by + assigning a reason in its own mapper. Codes with two meanings or no documented + meaning (WhatsApp `131031`, Zalo `-248`, Messenger `368`) are deliberately not + assigned. +- **Scope:** only a broadcast send triggers it. Sequences, flows and inbox sends + are not stopped. One blocked page stops the whole broadcast, including a + multi-page or omnichannel one; a repeating series is paused with the same + reason (a run's series carries all three fields). +- **Only synchronous errors:** the stop reads the error the channel returns to + the send call. A failure the provider reports later through a status webhook + (WhatsApp delivery receipts) does not reach this path and does not stop + broadcasts. +- **Resume:** resuming or moving the broadcast back to draft clears the reason + fields. The resume dialog shows a warning (reason, page, provider error) with a + "continue anyway" button; the public `resume` does not block. If the page is + still blocked the first message fails and the broadcast stops again. diff --git a/docs/contact-scan.md b/docs/contact-scan.md index 5849fc5d32..15615bccb3 100644 --- a/docs/contact-scan.md +++ b/docs/contact-scan.md @@ -4,7 +4,7 @@ Creates ChatbotX contacts from a channel's existing conversation history — the operator picks a connected inbox and a "scan from" time, and a background job walks the channel's conversation list newest→oldest, stopping at that time, and imports every participant who is not already a contact. Ported from v1's -"Quét Khách Hàng Tự Động". Messenger only today (Instagram/Zalo are follow-ups). +"Quét Khách Hàng Tự Động". Messenger and Instagram (native and via Facebook) today. Entry point: **Contacts → Import ▸ Automatic Customer Scan**. @@ -56,11 +56,22 @@ scanContactScans cron (1 min, distributedLock) ── pickDueRuns({ type:'conta runContactScan engine ── claimContactScanRun (mints claimToken) ── walk /conversations DESC │ stop at scanFromAt (ceiling); skip above lastSyncedAt (frontier); bulkImportChannelContacts per page │ 4-min chunk budget → yieldForContinuation (release token, stay 'running') → enqueue next chunk → reclaim - ├── done → succeeded | partial (some pages failed) | failed - ├── transient err → resetForRetry (status='init'); sweeper re-drives; markMaxAttemptsFailed after 5 attempts + ├── done → succeeded | partial (page cap) | failed + ├── cancelled → partial + `cancelled` sentinel (operator Cancel, or channel disconnected) + ├── rate limit / high usage → park (running, no claim) + delayed job; attempts untouched + ├── transient err → retryOrFail: back to 'init' for the sweeper, or failed on the 5th in a row └── auth/permission err → failed (currentError sentinel) ``` +- **Cancel**: `POST /v1/contact-scans/cancel` (`contactScans.cancel`) and the + "Cancel scan" button end a live scan as `partial` with the `cancelled` + sentinel, clear its claim and cursor, and keep the contacts already imported. + The worker's next write is fenced out, so at most the page in flight finishes. + It is shown as `cancelled` (one mapping, `resolveContactScanRunStatus`, used by + the status view and the history list; no new enum value). Nothing running is + `cancelled: false`, not an error. Disconnecting Messenger or Instagram cancels + the integration's scan in the same transaction. A cancelled scan still counts + toward the 24 h cooldown (measured from `createdAt`). - **Cooldown**: 24 h from `createdAt` before the same inbox can scan again (`resolveContactScanAvailability`). ETA shown to the user is `createdAt + 4 h` (derived, not stored). @@ -81,7 +92,54 @@ runContactScan engine ── claimContactScanRun (mints claimToken) ── walk (`packages/business/src/contact-scan/channel-registry.ts`). 4. Add the adapter to `contactScanAdapters` (`apps/worker/src/integration/handlers/contact-scan/adapter.ts`) implementing - `loadContext` / `listPage` / `classifyError` for the channel's conversation API. + `loadContext` / `listPage` / `classifyError` / `readBackoff` for the channel's conversation API (`classifyError` goes through the channel's own `mapToChannelError`). The `satisfies Record` on the registry and the adapter map makes a missing channel a compile error — no other file needs a channel branch. + +## Pacing and rate limits + +`apps/worker/.../contact-scan/pacing.ts` owns the rhythm (named constants, no +env switch: changing them is a code change and a deploy): + +| | Value | +|---|---| +| Chunk | 5 pages or 4 minutes, whichever comes first | +| Between two pages | 1 second | +| Next chunk | queued 5 seconds later | +| Provider reports a wait | that wait, capped at 30 minutes | +| Rate limited, or usage ≥ 95% | 10 minutes | +| Usage ≥ 85% | 2 minutes | + +Every wait is a **delayed job** (`yieldForContinuation` + `integrationQueue.add` +with `delay`), never a sleep in the worker, so a rate-limited scan holds no +worker slot. The scan path no longer uses `withInlineRetry` or +`sleepForUsageThrottle` (coexist keeps them). + +- **Units**: Meta's `estimated_time_to_regain_access` is in **minutes** + (Graph API "Rate Limits"). `estimatedMinutesToMs` in + `integrations/messenger/src/apis/usage.ts` is the one place that converts it. +- **Neutral signal**: an adapter returns `{ usagePercent, retryAfterMs }` for a + page and for a failed call (`readBackoff`, read from the error response's + headers through `getOriginError`); the engine knows no header names or units. +- **Classification** goes through each channel's own `mapToChannelError`: a rate + limit (`isRateLimited`: category `RATE_LIMITED` or reason `rate_limited`, or a + bare HTTP 429) waits and retries the same page; network/5xx/timeouts are + transient; `AUTH_FAILED` and `PERMISSION_DENIED` fail the scan. The code tables + live in the integrations (`RATE_LIMIT_CODES`); a code with only the reason + (Instagram `80002`; Instagram via Facebook `32`, `80001`, `80002`) makes the + scan back off without changing how messages are sent. +- **Error accounting**: `attempts` is the sweeper's pick count, so a running + claim is 1 and the Nth consecutive failure sees N. A finished page resets it + to 1 (same write as the heartbeat); a rate limit leaves it alone; a + transient failure goes through `retryOrFailContactScanRun`, one atomic UPDATE + that returns the run to `init` or, on the 5th failure in a row, fails it at + once (it cannot wait for `markMaxAttemptsFailed`). +- **Lost delayed job**: a parked run is `running` with no claim. + `pickDueRuns({ releasedGraceMs })` (passed only by the scan, 35 minutes, longer + than the 30-minute maximum wait) takes it back if its job is lost. +- A job that retries the SAME page after a rate limit carries a unique + `generation` in its job id (`buildContactScanPageJobId`), because BullMQ drops + an add whose id still exists. +- Separate work, not in this change: coexist's `usage-throttle.ts` and + `messenger-sync.ts` also read the unit as seconds. diff --git a/integrations/instagram-facebook/__tests__/error-mapper-reason.test.ts b/integrations/instagram-facebook/__tests__/error-mapper-reason.test.ts new file mode 100644 index 0000000000..da4a1060c7 --- /dev/null +++ b/integrations/instagram-facebook/__tests__/error-mapper-reason.test.ts @@ -0,0 +1,59 @@ +import { + ChannelErrorCategory, + ChannelErrorReason, + isAccountSendBlocked, + isRateLimited, +} from "@chatbotx.io/sdk" +import { describe, expect, test } from "vitest" +import { InstagramException } from "../src/exception" +import { mapToChannelError } from "../src/lib/error-mapper" + +describe("instagram-facebook error-mapper account send-block reason", () => { + test("code 100 + subcode 2534029 is account_policy_blocked", () => { + const mapped = mapToChannelError( + new InstagramException("blocked", 400, 100, 2_534_029), + ) + expect(mapped.reason).toBe(ChannelErrorReason.ACCOUNT_POLICY_BLOCKED) + expect(isAccountSendBlocked(mapped)).toBe(true) + expect(mapped.category).toBe(ChannelErrorCategory.PAYLOAD_INVALID) + }) + + test("code 100 with another subcode has no reason", () => { + const mapped = mapToChannelError( + new InstagramException("bad param", 400, 100, 33), + ) + expect(mapped.reason).toBeUndefined() + }) + + test("subcode 2534029 under another code has no reason", () => { + const mapped = mapToChannelError( + new InstagramException("other", 400, 200, 2_534_029), + ) + expect(mapped.reason).toBeUndefined() + }) +}) + +describe("instagram-facebook error-mapper rate-limit codes", () => { + test.each([ + 4, 17, 613, + ])("code %i keeps the RATE_LIMITED category and carries the reason", (code) => { + const mapped = mapToChannelError(new InstagramException("limit", 429, code)) + expect(mapped.category).toBe(ChannelErrorCategory.RATE_LIMITED) + expect(mapped.reason).toBe(ChannelErrorReason.RATE_LIMITED) + expect(isRateLimited(mapped)).toBe(true) + }) + + test.each([ + 32, 80_001, 80_002, + ])("code %i is rate limited by reason only, so sends keep their category", (code) => { + const mapped = mapToChannelError(new InstagramException("limit", 400, code)) + expect(isRateLimited(mapped)).toBe(true) + expect(mapped.reason).toBe(ChannelErrorReason.RATE_LIMITED) + expect(mapped.category).not.toBe(ChannelErrorCategory.RATE_LIMITED) + }) + + test("an unrelated code is not rate limited", () => { + const mapped = mapToChannelError(new InstagramException("bad", 400, 100)) + expect(isRateLimited(mapped)).toBe(false) + }) +}) diff --git a/integrations/instagram-facebook/src/lib/error-mapper.ts b/integrations/instagram-facebook/src/lib/error-mapper.ts index aa230b49df..3c96fd43b6 100644 --- a/integrations/instagram-facebook/src/lib/error-mapper.ts +++ b/integrations/instagram-facebook/src/lib/error-mapper.ts @@ -1,6 +1,7 @@ import { ChannelError, ChannelErrorCategory, + ChannelErrorReason, UNKNOWN_ERROR, } from "@chatbotx.io/sdk" import { @@ -38,10 +39,19 @@ const PERMISSION_DENIED_CODES = new Set([ 368, // Temporarily blocked for policy violations ]) -const RATE_LIMITED_CODES = new Set([ - 4, // App-level rate limit (FB Graph + IG spam) - 17, // User-level rate limit - 613, // Custom rate (FB Graph) +// developers.facebook.com/docs/graph-api/overview/rate-limiting: every code here +// means "stop calling and wait". A `category` makes message sends auto-retry; +// an entry without one only carries the `rate_limited` reason, so send behaviour +// is unchanged and just the contact scan (which reads the reason) backs off. +type RateLimitEntry = { category?: ChannelErrorCategory } + +const RATE_LIMIT_CODES: ReadonlyMap = new Map([ + [4, { category: ChannelErrorCategory.RATE_LIMITED }], // App-level rate limit (FB Graph + IG spam) + [17, { category: ChannelErrorCategory.RATE_LIMITED }], // User-level rate limit + [613, { category: ChannelErrorCategory.RATE_LIMITED }], // Custom rate (FB Graph) + [32, {}], // Page-level rate limit (user token) + [80_001, {}], // Business Use Case limit: Pages + [80_002, {}], // Business Use Case limit: Instagram ]) const QUOTA_EXCEEDED_CODES = new Set([ @@ -105,8 +115,9 @@ function categorize( return ChannelErrorCategory.AUTH_FAILED } - if (RATE_LIMITED_CODES.has(code)) { - return ChannelErrorCategory.RATE_LIMITED + const rateLimitCategory = RATE_LIMIT_CODES.get(code)?.category + if (rateLimitCategory) { + return rateLimitCategory } if (QUOTA_EXCEEDED_CODES.has(code)) { @@ -137,6 +148,28 @@ function categorize( return ChannelErrorCategory.UNKNOWN } +// Account-level send blocks keyed by subcode (code 100). Source: +// developers.facebook.com/docs/instagram-platform/instagram-api-with-instagram-login/messaging-api +const ACCOUNT_SEND_BLOCK_REASONS: ReadonlyMap = + new Map([ + // The business was blocked from sending messages via the IG Messaging API + [2_534_029, ChannelErrorReason.ACCOUNT_POLICY_BLOCKED], + ]) + +function resolveReason( + code: number | undefined, + subCode: number | undefined, +): ChannelErrorReason | undefined { + if (code !== undefined && RATE_LIMIT_CODES.has(code)) { + return ChannelErrorReason.RATE_LIMITED + } + if (code !== 100 || subCode === undefined) { + return + } + + return ACCOUNT_SEND_BLOCK_REASONS.get(subCode) +} + function defaultHttpStatus(category: ChannelErrorCategory): number { switch (category) { case ChannelErrorCategory.RATE_LIMITED: @@ -163,6 +196,7 @@ function mapApiFields(fields: ChannelErrorSource): ChannelError { httpStatusCode: fields.httpStatusCode ?? defaultHttpStatus(category), subCode: fields.subCode, type: fields.type, + reason: resolveReason(numCode, numSubCode), }) } diff --git a/integrations/instagram/__tests__/error-mapper-reason.test.ts b/integrations/instagram/__tests__/error-mapper-reason.test.ts new file mode 100644 index 0000000000..ca6212d69b --- /dev/null +++ b/integrations/instagram/__tests__/error-mapper-reason.test.ts @@ -0,0 +1,59 @@ +import { + ChannelErrorCategory, + ChannelErrorReason, + isAccountSendBlocked, + isRateLimited, +} from "@chatbotx.io/sdk" +import { describe, expect, test } from "vitest" +import { InstagramException } from "../src/exception" +import { mapToChannelError } from "../src/lib/error-mapper" + +describe("instagram error-mapper account send-block reason", () => { + test("code 100 + subcode 2534029 is account_policy_blocked", () => { + const mapped = mapToChannelError( + new InstagramException("blocked", 400, 100, 2_534_029), + ) + expect(mapped.reason).toBe(ChannelErrorReason.ACCOUNT_POLICY_BLOCKED) + expect(isAccountSendBlocked(mapped)).toBe(true) + expect(mapped.category).toBe(ChannelErrorCategory.PAYLOAD_INVALID) + }) + + test("code 100 with another subcode has no reason", () => { + const mapped = mapToChannelError( + new InstagramException("bad param", 400, 100, 33), + ) + expect(mapped.reason).toBeUndefined() + }) + + test("subcode 2534029 under another code has no reason", () => { + const mapped = mapToChannelError( + new InstagramException("other", 400, 200, 2_534_029), + ) + expect(mapped.reason).toBeUndefined() + }) +}) + +describe("instagram error-mapper rate-limit codes", () => { + test.each([ + 4, 17, 613, + ])("code %i keeps the RATE_LIMITED category and carries the reason", (code) => { + const mapped = mapToChannelError(new InstagramException("limit", 429, code)) + expect(mapped.category).toBe(ChannelErrorCategory.RATE_LIMITED) + expect(mapped.reason).toBe(ChannelErrorReason.RATE_LIMITED) + expect(isRateLimited(mapped)).toBe(true) + }) + + test.each([ + 80_002, + ])("code %i is rate limited by reason only, so sends keep their category", (code) => { + const mapped = mapToChannelError(new InstagramException("limit", 400, code)) + expect(isRateLimited(mapped)).toBe(true) + expect(mapped.reason).toBe(ChannelErrorReason.RATE_LIMITED) + expect(mapped.category).not.toBe(ChannelErrorCategory.RATE_LIMITED) + }) + + test("an unrelated code is not rate limited", () => { + const mapped = mapToChannelError(new InstagramException("bad", 400, 100)) + expect(isRateLimited(mapped)).toBe(false) + }) +}) diff --git a/integrations/instagram/src/lib/error-mapper.ts b/integrations/instagram/src/lib/error-mapper.ts index 5138a75ef5..78b9c2e936 100644 --- a/integrations/instagram/src/lib/error-mapper.ts +++ b/integrations/instagram/src/lib/error-mapper.ts @@ -1,6 +1,7 @@ import { ChannelError, ChannelErrorCategory, + ChannelErrorReason, UNKNOWN_ERROR, } from "@chatbotx.io/sdk" import { @@ -38,10 +39,17 @@ const PERMISSION_DENIED_CODES = new Set([ 368, // Temporarily blocked for policy violations ]) -const RATE_LIMITED_CODES = new Set([ - 4, // App-level rate limit (FB Graph + IG spam) - 17, // User-level rate limit - 613, // Custom rate (FB Graph) +// developers.facebook.com/docs/graph-api/overview/rate-limiting: every code here +// means "stop calling and wait". A `category` makes message sends auto-retry; +// an entry without one only carries the `rate_limited` reason, so send behaviour +// is unchanged and just the contact scan (which reads the reason) backs off. +type RateLimitEntry = { category?: ChannelErrorCategory } + +const RATE_LIMIT_CODES: ReadonlyMap = new Map([ + [4, { category: ChannelErrorCategory.RATE_LIMITED }], // App-level rate limit (FB Graph + IG spam) + [17, { category: ChannelErrorCategory.RATE_LIMITED }], // User-level rate limit + [613, { category: ChannelErrorCategory.RATE_LIMITED }], // Custom rate (FB Graph) + [80_002, {}], // Business Use Case limit: Instagram ]) const QUOTA_EXCEEDED_CODES = new Set([ @@ -105,8 +113,9 @@ function categorize( return ChannelErrorCategory.AUTH_FAILED } - if (RATE_LIMITED_CODES.has(code)) { - return ChannelErrorCategory.RATE_LIMITED + const rateLimitCategory = RATE_LIMIT_CODES.get(code)?.category + if (rateLimitCategory) { + return rateLimitCategory } if (QUOTA_EXCEEDED_CODES.has(code)) { @@ -137,6 +146,28 @@ function categorize( return ChannelErrorCategory.UNKNOWN } +// Account-level send blocks keyed by subcode (code 100). Source: +// developers.facebook.com/docs/instagram-platform/instagram-api-with-instagram-login/messaging-api +const ACCOUNT_SEND_BLOCK_REASONS: ReadonlyMap = + new Map([ + // The business was blocked from sending messages via the IG Messaging API + [2_534_029, ChannelErrorReason.ACCOUNT_POLICY_BLOCKED], + ]) + +function resolveReason( + code: number | undefined, + subCode: number | undefined, +): ChannelErrorReason | undefined { + if (code !== undefined && RATE_LIMIT_CODES.has(code)) { + return ChannelErrorReason.RATE_LIMITED + } + if (code !== 100 || subCode === undefined) { + return + } + + return ACCOUNT_SEND_BLOCK_REASONS.get(subCode) +} + function defaultHttpStatus(category: ChannelErrorCategory): number { switch (category) { case ChannelErrorCategory.RATE_LIMITED: @@ -163,6 +194,7 @@ function mapApiFields(fields: ChannelErrorSource): ChannelError { httpStatusCode: fields.httpStatusCode ?? defaultHttpStatus(category), subCode: fields.subCode, type: fields.type, + reason: resolveReason(numCode, numSubCode), }) } diff --git a/integrations/messenger/__tests__/error-mapper.test.ts b/integrations/messenger/__tests__/error-mapper.test.ts index 12f21cf0e0..ba2843e6d7 100644 --- a/integrations/messenger/__tests__/error-mapper.test.ts +++ b/integrations/messenger/__tests__/error-mapper.test.ts @@ -1,4 +1,9 @@ -import { ChannelErrorCategory } from "@chatbotx.io/sdk" +import { + ChannelErrorCategory, + ChannelErrorReason, + isAccountSendBlocked, + isRateLimited, +} from "@chatbotx.io/sdk" import { describe, expect, test } from "vitest" import { MessengerException } from "../src/exception" import { @@ -180,3 +185,53 @@ describe("messenger error-mapper rate limits", () => { expect(error.category).toBe(ChannelErrorCategory.RATE_LIMITED) }) }) + +describe("messenger error-mapper account send-block reasons", () => { + test("code 2022 is account_policy_blocked", () => { + const mapped = mapToChannelError( + new MessengerException("blocked", 400, 2022), + ) + expect(mapped.reason).toBe(ChannelErrorReason.ACCOUNT_POLICY_BLOCKED) + expect(isAccountSendBlocked(mapped)).toBe(true) + }) + + test("code 10 + subcode 1893063 is account_send_restricted, category unchanged", () => { + const mapped = mapToChannelError( + new MessengerException("restricted", 403, 10, 1_893_063), + ) + expect(mapped.reason).toBe(ChannelErrorReason.ACCOUNT_SEND_RESTRICTED) + expect(mapped.category).toBe(ChannelErrorCategory.PERMISSION_DENIED) + }) + + test("code 10 with another subcode has no reason", () => { + const mapped = mapToChannelError( + new MessengerException("denied", 403, 10, 2_018_300), + ) + expect(mapped.reason).toBeUndefined() + }) + + test("code 368 deliberately has no reason", () => { + const mapped = mapToChannelError(new MessengerException("policy", 400, 368)) + expect(mapped.reason).toBeUndefined() + expect(mapped.category).toBe(ChannelErrorCategory.PERMISSION_DENIED) + }) +}) + +describe("messenger error-mapper rate-limit codes", () => { + test.each([ + 4, 17, 32, 613, 80_001, 80_006, + ])("code %i keeps the RATE_LIMITED category and carries the reason", (code) => { + const mapped = mapToChannelError(new MessengerException("limit", 429, code)) + expect(mapped.category).toBe(ChannelErrorCategory.RATE_LIMITED) + expect(mapped.reason).toBe(ChannelErrorReason.RATE_LIMITED) + expect(isRateLimited(mapped)).toBe(true) + }) + + test.each([ + 80_000, 80_003, 80_004, 80_005, 80_008, 80_009, 80_014, + ])("Ads/LeadGen/Catalog code %i is not a Messenger rate limit", (code) => { + expect( + isRateLimited(mapToChannelError(new MessengerException("x", 400, code))), + ).toBe(false) + }) +}) diff --git a/integrations/messenger/__tests__/usage-minutes.test.ts b/integrations/messenger/__tests__/usage-minutes.test.ts new file mode 100644 index 0000000000..c0183e9d5a --- /dev/null +++ b/integrations/messenger/__tests__/usage-minutes.test.ts @@ -0,0 +1,37 @@ +import { describe, expect, test } from "vitest" +import { estimatedMinutesToMs, parseBucHeader } from "../src/apis/usage" +import { retryAfterForQuota } from "../src/handlers/bulk-thread-control" + +describe("estimated_time_to_regain_access unit", () => { + test("is converted from minutes to milliseconds", () => { + expect(estimatedMinutesToMs(0)).toBe(0) + expect(estimatedMinutesToMs(1)).toBe(60_000) + expect(estimatedMinutesToMs(30)).toBe(1_800_000) + }) + + test("retryAfterForQuota waits Meta's minutes, not seconds", () => { + const usage = parseBucHeader( + JSON.stringify({ + "123": [ + { + call_count: 40, + total_cputime: 10, + total_time: 10, + estimated_time_to_regain_access: 5, + }, + ], + }), + ) + + expect(retryAfterForQuota(usage, false)).toBe(5 * 60_000) + }) + + test("parseBucHeader still returns the raw minutes figure unchanged", () => { + const usage = parseBucHeader( + JSON.stringify({ + "1": [{ call_count: 1, estimated_time_to_regain_access: 7 }], + }), + ) + expect(usage?.estimatedTimeToRegainAccess).toBe(7) + }) +}) diff --git a/integrations/messenger/src/apis/usage.ts b/integrations/messenger/src/apis/usage.ts index 2d90c70cbe..cc27a7290c 100644 --- a/integrations/messenger/src/apis/usage.ts +++ b/integrations/messenger/src/apis/usage.ts @@ -23,6 +23,16 @@ type RawBucEntry = { estimated_time_to_regain_access?: number } +const MS_PER_MINUTE = 60_000 + +/** + * `estimated_time_to_regain_access` is in MINUTES (Meta: Graph API "Rate + * Limits"), not seconds. The one place that converts it, so no caller guesses + * the unit again. + */ +export const estimatedMinutesToMs = (minutes: number): number => + minutes * MS_PER_MINUTE + /** Returns the first BUC entry in the header, or `null` if absent/malformed. */ export const parseBucHeader = (header: string | null): BucUsage | null => { if (!header) { diff --git a/integrations/messenger/src/handlers/bulk-thread-control.ts b/integrations/messenger/src/handlers/bulk-thread-control.ts index c8cc8cfea1..eb316bf877 100644 --- a/integrations/messenger/src/handlers/bulk-thread-control.ts +++ b/integrations/messenger/src/handlers/bulk-thread-control.ts @@ -15,7 +15,7 @@ import { type GraphBatchResult, sendGraphBatch, } from "../apis/batch" -import type { BucUsage } from "../apis/usage" +import { type BucUsage, estimatedMinutesToMs } from "../apis/usage" import { mapToChannelError } from "../lib/error-mapper" import { readBusinessAiAppId, @@ -48,7 +48,6 @@ const BULK_USAGE_CEILING_PERCENT = 50 const QUOTA_EXHAUSTED_PERCENT = 90 const SOFT_PAUSE_MS = 60_000 const EXHAUSTED_PAUSE_MS = 60 * 60_000 -const MS_PER_MINUTE = 60_000 /** Meta asks callers to spread their calls over time. */ const BATCH_GAP_MS = 1000 @@ -63,7 +62,7 @@ export const retryAfterForQuota = ( isRateLimited: boolean, ): number | null => { if (usage && usage.estimatedTimeToRegainAccess > 0) { - return usage.estimatedTimeToRegainAccess * MS_PER_MINUTE + return estimatedMinutesToMs(usage.estimatedTimeToRegainAccess) } const peak = usage ? Math.max(usage.callCount, usage.totalCpuTime, usage.totalTime) diff --git a/integrations/messenger/src/lib/error-mapper.ts b/integrations/messenger/src/lib/error-mapper.ts index b761404b22..df1e3e2560 100644 --- a/integrations/messenger/src/lib/error-mapper.ts +++ b/integrations/messenger/src/lib/error-mapper.ts @@ -1,6 +1,7 @@ import { ChannelError, ChannelErrorCategory, + ChannelErrorReason, UNKNOWN_ERROR, } from "@chatbotx.io/sdk" import { @@ -41,14 +42,18 @@ const PERMISSION_DENIED_CODES = new Set([ ]) // developers.facebook.com/docs/graph-api/overview/rate-limiting: every code -// below means "stop calling and wait", never "this request is invalid". -const RATE_LIMITED_CODES = new Set([ - 4, // API rate limit reached - 17, // User API rate limit reached - 32, // Page-level rate limit reached - 613, // Custom rate limit (incl. subcode 1996: inconsistent request pattern) - 80_001, // Business Use Case limit: Pages - 80_006, // Business Use Case limit: Messenger +// below means "stop calling and wait", never "this request is invalid". Each +// carries the `rate_limited` reason (read by the contact scan) and, being in +// this table with a `category`, keeps message sends auto-retrying as before. +type RateLimitEntry = { category?: ChannelErrorCategory } + +const RATE_LIMIT_CODES: ReadonlyMap = new Map([ + [4, { category: ChannelErrorCategory.RATE_LIMITED }], // API rate limit reached + [17, { category: ChannelErrorCategory.RATE_LIMITED }], // User API rate limit reached + [32, { category: ChannelErrorCategory.RATE_LIMITED }], // Page-level rate limit reached + [613, { category: ChannelErrorCategory.RATE_LIMITED }], // Custom rate limit (incl. subcode 1996: inconsistent request pattern) + [80_001, { category: ChannelErrorCategory.RATE_LIMITED }], // Business Use Case limit: Pages + [80_006, { category: ChannelErrorCategory.RATE_LIMITED }], // Business Use Case limit: Messenger ]) const PAYLOAD_INVALID_CODES = new Set([ @@ -82,8 +87,9 @@ function categorize( return ChannelErrorCategory.AUTH_FAILED } - if (RATE_LIMITED_CODES.has(code)) { - return ChannelErrorCategory.RATE_LIMITED + const rateLimitCategory = RATE_LIMIT_CODES.get(code)?.category + if (rateLimitCategory) { + return rateLimitCategory } if (USER_BLOCKED_CODES.has(code)) { @@ -118,6 +124,32 @@ function categorize( return ChannelErrorCategory.UNKNOWN } +// Account-level send blocks, keyed `code` or `code:subCode`. Sources: +// developers.facebook.com/docs/messenger-platform/error-codes. Meta's code 368 +// is deliberately absent: it also covers non-messaging policy blocks. +const ACCOUNT_SEND_BLOCK_REASONS: ReadonlyMap = + new Map([ + ["2022", ChannelErrorReason.ACCOUNT_POLICY_BLOCKED], // commerce messaging disabled + ["10:1893063", ChannelErrorReason.ACCOUNT_SEND_RESTRICTED], // Page temporarily restricted from sending + ]) + +function resolveReason( + code: number | undefined, + subCode: number | string | undefined, +): ChannelErrorReason | undefined { + if (code === undefined) { + return + } + if (RATE_LIMIT_CODES.has(code)) { + return ChannelErrorReason.RATE_LIMITED + } + + return ( + ACCOUNT_SEND_BLOCK_REASONS.get(`${code}:${subCode}`) ?? + ACCOUNT_SEND_BLOCK_REASONS.get(String(code)) + ) +} + function defaultHttpStatus(category: ChannelErrorCategory): number { switch (category) { case ChannelErrorCategory.RATE_LIMITED: @@ -142,6 +174,7 @@ function mapApiFields(fields: ChannelErrorSource): ChannelError { httpStatusCode: fields.httpStatusCode ?? defaultHttpStatus(category), subCode: fields.subCode, type: fields.type, + reason: resolveReason(numCode, fields.subCode ?? undefined), }) } diff --git a/integrations/whatsapp/__tests__/error-mapper-reason.test.ts b/integrations/whatsapp/__tests__/error-mapper-reason.test.ts new file mode 100644 index 0000000000..17747cd2de --- /dev/null +++ b/integrations/whatsapp/__tests__/error-mapper-reason.test.ts @@ -0,0 +1,38 @@ +import { + ChannelErrorCategory, + ChannelErrorReason, + isAccountSendBlocked, +} from "@chatbotx.io/sdk" +import { describe, expect, test } from "vitest" +import { WhatsappException } from "../src/exception" +import { mapToChannelError } from "../src/lib/error-mapper" + +describe("whatsapp error-mapper account send-block reason", () => { + test("code 368 is account_policy_blocked, category unchanged", () => { + const mapped = mapToChannelError(new WhatsappException("blocked", 400, 368)) + expect(mapped.reason).toBe(ChannelErrorReason.ACCOUNT_POLICY_BLOCKED) + expect(isAccountSendBlocked(mapped)).toBe(true) + expect(mapped.category).toBe(ChannelErrorCategory.PERMISSION_DENIED) + }) + + test("code 131064 is account_send_restricted", () => { + const mapped = mapToChannelError( + new WhatsappException("limit", 400, 131_064), + ) + expect(mapped.reason).toBe(ChannelErrorReason.ACCOUNT_SEND_RESTRICTED) + }) + + test("code 131031 deliberately has no reason", () => { + const mapped = mapToChannelError( + new WhatsappException("locked", 400, 131_031), + ) + expect(mapped.reason).toBeUndefined() + }) + + test("recipient-level code 131049 has no reason", () => { + const mapped = mapToChannelError( + new WhatsappException("ecosystem", 400, 131_049), + ) + expect(mapped.reason).toBeUndefined() + }) +}) diff --git a/integrations/whatsapp/src/lib/error-mapper.ts b/integrations/whatsapp/src/lib/error-mapper.ts index 09c384adb6..90ce610e97 100644 --- a/integrations/whatsapp/src/lib/error-mapper.ts +++ b/integrations/whatsapp/src/lib/error-mapper.ts @@ -1,6 +1,7 @@ import { ChannelError, ChannelErrorCategory, + ChannelErrorReason, UNKNOWN_ERROR, } from "@chatbotx.io/sdk" import { formatGraphErrorMessage } from "@chatbotx.io/utils/graph-error" @@ -211,6 +212,15 @@ function defaultHttpStatus(category: ChannelErrorCategory): number { } } +// Account-level send blocks. Source: developers.facebook.com/docs/whatsapp/ +// cloud-api/support/error-codes. 131031 is deliberately absent: it carries +// two meanings (account locked, or request data mismatch such as a wrong PIN). +const ACCOUNT_SEND_BLOCK_REASONS: ReadonlyMap = + new Map([ + [368, ChannelErrorReason.ACCOUNT_POLICY_BLOCKED], // WABA restricted/disabled for policy violation + [131_064, ChannelErrorReason.ACCOUNT_SEND_RESTRICTED], // messaging limit after template classification violations + ]) + function mapApiFields(fields: ChannelErrorSource): ChannelError { const numCode = typeof fields.code === "number" ? fields.code : undefined const category = categorize(numCode, fields.type) @@ -228,6 +238,10 @@ function mapApiFields(fields: ChannelErrorSource): ChannelError { httpStatusCode: fields.httpStatusCode ?? defaultHttpStatus(category), subCode: fields.subCode, type: fields.type, + reason: + numCode === undefined + ? undefined + : ACCOUNT_SEND_BLOCK_REASONS.get(numCode), }, ) diff --git a/integrations/zalo/__tests__/error-mapper-reason.test.ts b/integrations/zalo/__tests__/error-mapper-reason.test.ts new file mode 100644 index 0000000000..e5c301f523 --- /dev/null +++ b/integrations/zalo/__tests__/error-mapper-reason.test.ts @@ -0,0 +1,27 @@ +import { + ChannelErrorCategory, + ChannelErrorReason, + isAccountSendBlocked, +} from "@chatbotx.io/sdk" +import { describe, expect, test } from "vitest" +import { mapToChannelError } from "../src/lib/error-mapper" +import { ZaloException } from "../src/lib/exception" + +describe("zalo error-mapper account send-block reason", () => { + test("code -1351 is account_policy_blocked", () => { + const mapped = mapToChannelError(new ZaloException("blocked", 400, -1351)) + expect(mapped.reason).toBe(ChannelErrorReason.ACCOUNT_POLICY_BLOCKED) + expect(isAccountSendBlocked(mapped)).toBe(true) + }) + + test("code -248 deliberately has no reason", () => { + const mapped = mapToChannelError(new ZaloException("content", 400, -248)) + expect(mapped.reason).toBeUndefined() + }) + + test("a recipient-level code keeps its category and has no reason", () => { + const mapped = mapToChannelError(new ZaloException("blocked", 400, -216)) + expect(mapped.category).toBe(ChannelErrorCategory.USER_BLOCKED) + expect(mapped.reason).toBeUndefined() + }) +}) diff --git a/integrations/zalo/src/lib/error-mapper.ts b/integrations/zalo/src/lib/error-mapper.ts index 605d47cf27..9ccb864edd 100644 --- a/integrations/zalo/src/lib/error-mapper.ts +++ b/integrations/zalo/src/lib/error-mapper.ts @@ -1,6 +1,7 @@ import { ChannelError, ChannelErrorCategory, + ChannelErrorReason, UNKNOWN_ERROR, } from "@chatbotx.io/sdk" import { @@ -157,6 +158,13 @@ function defaultHttpStatus(category: ChannelErrorCategory): number { } } +// Account-level send blocks. Source: Zalo ZNS error codes. -248 is deliberately +// absent: the docs do not say whether the account or one message is blocked. +const ACCOUNT_SEND_BLOCK_REASONS: ReadonlyMap = + new Map([ + [-1351, ChannelErrorReason.ACCOUNT_POLICY_BLOCKED], // OA blocked for violation detection + ]) + function mapZaloCode(fields: ChannelErrorSource): ChannelError { const numCode = typeof fields.code === "number" ? fields.code : undefined const category = categorize(numCode) @@ -165,6 +173,10 @@ function mapZaloCode(fields: ChannelErrorSource): ChannelError { httpStatusCode: fields.httpStatusCode ?? defaultHttpStatus(category), subCode: fields.subCode, type: fields.type, + reason: + numCode === undefined + ? undefined + : ACCOUNT_SEND_BLOCK_REASONS.get(numCode), }) } diff --git a/packages/business/__tests__/broadcast-service-transitions.test.ts b/packages/business/__tests__/broadcast-service-transitions.test.ts index 9ce43ad22e..8407a39377 100644 --- a/packages/business/__tests__/broadcast-service-transitions.test.ts +++ b/packages/business/__tests__/broadcast-service-transitions.test.ts @@ -1058,6 +1058,9 @@ describe("repeating broadcasts (templates)", () => { expect(result).toEqual({ id: "b-1", nextRunAt }) expect(updateReturning.mock.calls[0][0].values).toEqual({ status: "recurring", + statusReason: null, + statusErrorMessage: null, + statusInboxId: null, }) expect(flatten(updateReturning.mock.calls[0][0].condition)).toEqual( expect.arrayContaining([ diff --git a/packages/business/__tests__/contact-scan-run-status.test.ts b/packages/business/__tests__/contact-scan-run-status.test.ts new file mode 100644 index 0000000000..20c33d46f8 --- /dev/null +++ b/packages/business/__tests__/contact-scan-run-status.test.ts @@ -0,0 +1,52 @@ +import { describe, expect, test } from "vitest" +import { CONTACT_SCAN_ERRORS } from "../src/contact-scan/constants" +import { resolveContactScanRunStatus } from "../src/contact-scan/run-status" + +describe("resolveContactScanRunStatus", () => { + test("a partial run with the cancel sentinel is cancelled", () => { + expect( + resolveContactScanRunStatus({ + status: "partial", + currentError: CONTACT_SCAN_ERRORS.cancelled, + }), + ).toBe("cancelled") + }) + + test("a partial run for any other reason stays partial", () => { + expect( + resolveContactScanRunStatus({ + status: "partial", + currentError: CONTACT_SCAN_ERRORS.scanLimitReached, + }), + ).toBe("partial") + expect( + resolveContactScanRunStatus({ status: "partial", currentError: null }), + ).toBe("partial") + }) + + test("the sentinel on a non-partial status does not make it cancelled", () => { + expect( + resolveContactScanRunStatus({ + status: "failed", + currentError: CONTACT_SCAN_ERRORS.cancelled, + }), + ).toBe("failed") + }) + + test.each([ + "init", + "running", + "succeeded", + "failed", + ] as const)("%s passes through", (status) => { + expect(resolveContactScanRunStatus({ status, currentError: null })).toBe( + status, + ) + }) + + test("waiting (never set on a scan) is treated as running", () => { + expect( + resolveContactScanRunStatus({ status: "waiting", currentError: null }), + ).toBe("running") + }) +}) diff --git a/packages/business/__tests__/contact-scan.service.test.ts b/packages/business/__tests__/contact-scan.service.test.ts index cd5ca6b636..44f33c73c2 100644 --- a/packages/business/__tests__/contact-scan.service.test.ts +++ b/packages/business/__tests__/contact-scan.service.test.ts @@ -16,6 +16,7 @@ const mocks = vi.hoisted(() => ({ markMaxAttemptsFailed: vi.fn(), findRunById: vi.fn(), listContactScanRuns: vi.fn(), + cancelActiveContactScanRuns: vi.fn(), })) vi.mock("@chatbotx.io/database/repositories", () => ({ @@ -34,6 +35,7 @@ vi.mock("@chatbotx.io/database/repositories", () => ({ markMaxAttemptsFailed: mocks.markMaxAttemptsFailed, findRunById: mocks.findRunById, listContactScanRuns: mocks.listContactScanRuns, + cancelActiveContactScanRuns: mocks.cancelActiveContactScanRuns, }, })) @@ -364,6 +366,8 @@ describe("contactScanService thin delegations", () => { batchSize: 10, maxAttempts: 5, type: "contact_scan", + // A run parked on a delayed job is recovered after this grace if its job is lost. + releasedGraceMs: 35 * 60 * 1000, }) }) @@ -523,26 +527,6 @@ describe("contactScanService thin delegations", () => { expect: undefined, }) }) - - test("resetForRetry wraps updateProgress with status: init and no claimToken change", async () => { - mocks.updateProgress.mockResolvedValue(1) - await contactScanService.resetForRetry({ - runId: "run-1", - currentError: "providerRetryable", - }) - - expect(mocks.updateProgress).toHaveBeenCalledWith( - expect.objectContaining({ - runId: "run-1", - fields: expect.objectContaining({ - status: "init", - currentError: "providerRetryable", - }), - }), - ) - const call = mocks.updateProgress.mock.calls.at(-1)?.[0] - expect(call.fields).not.toHaveProperty("claimToken") - }) }) const connectedInstagramInbox = { @@ -591,3 +575,125 @@ describe("contactScanIntegrationRefs channel registry", () => { ).toBeNull() }) }) + +describe("contactScanService.cancel", () => { + beforeEach(() => { + vi.clearAllMocks() + mocks.findWithIntegrations.mockResolvedValue(connectedMessengerInbox) + mocks.cancelActiveContactScanRuns.mockResolvedValue(1) + }) + + test("cancels the inbox's integration scan scoped to the workspace", async () => { + await expect( + contactScanService.cancel({ + workspaceId: WORKSPACE_ID, + inboxId: INBOX_ID, + }), + ).resolves.toEqual({ cancelled: true }) + + expect(mocks.findWithIntegrations).toHaveBeenCalledWith({ + where: { id: INBOX_ID, workspaceId: WORKSPACE_ID }, + }) + expect(mocks.cancelActiveContactScanRuns).toHaveBeenCalledWith({ + channel: "messenger", + integrationId: INTEGRATION_ID, + workspaceId: WORKSPACE_ID, + currentError: "cancelled", + }) + }) + + test("reports cancelled:false when no scan was running", async () => { + mocks.cancelActiveContactScanRuns.mockResolvedValue(0) + + await expect( + contactScanService.cancel({ + workspaceId: WORKSPACE_ID, + inboxId: INBOX_ID, + }), + ).resolves.toEqual({ cancelled: false }) + }) + + test.each([ + ["the inbox is missing or in another workspace", undefined], + [ + "the channel has no scan", + { ...connectedMessengerInbox, channel: "zalo" }, + ], + [ + "the inbox has no integration", + { ...connectedMessengerInbox, integrationMessenger: null }, + ], + ])("returns cancelled:false without touching runs when %s", async (_name, inbox) => { + mocks.findWithIntegrations.mockResolvedValue(inbox) + + await expect( + contactScanService.cancel({ + workspaceId: WORKSPACE_ID, + inboxId: INBOX_ID, + }), + ).resolves.toEqual({ cancelled: false }) + expect(mocks.cancelActiveContactScanRuns).not.toHaveBeenCalled() + }) +}) + +describe("contactScanService.cancelForIntegration", () => { + test("ends the integration's scan inside the caller's transaction, without a workspace filter", async () => { + vi.clearAllMocks() + const tx = {} as never + + await contactScanService.cancelForIntegration({ + channel: "instagram", + integrationId: INTEGRATION_ID, + tx, + }) + + expect(mocks.cancelActiveContactScanRuns).toHaveBeenCalledWith({ + channel: "instagram", + integrationId: INTEGRATION_ID, + tx, + currentError: "cancelled", + }) + }) +}) + +describe("a cancelled scan is shown as cancelled", () => { + const cancelledRun = { + id: "run-1", + workspaceId: WORKSPACE_ID, + channel: "messenger", + status: "partial", + currentError: "cancelled", + scanFromAt: pastDate, + createdAt: new Date(), + startedAt: null, + finishedAt: new Date(), + importedContactCount: 3, + currentScan: 5, + requestedByUserId: null, + } + + test("getStatus and listHistory agree, and it still counts toward the cooldown", async () => { + mocks.findWithIntegrations.mockResolvedValue(connectedMessengerInbox) + mocks.findLatestContactScanRun.mockResolvedValue(cancelledRun) + mocks.listContactScanRuns.mockResolvedValue({ + data: [cancelledRun], + pageCount: 1, + }) + + const status = await contactScanService.getStatus({ + workspaceId: WORKSPACE_ID, + inboxId: INBOX_ID, + }) + const history = await contactScanService.listHistory({ + workspaceId: WORKSPACE_ID, + }) + + expect(status.status).toBe("cancelled") + expect(status.latest?.status).toBe("cancelled") + expect(history.data[0]?.status).toBe("cancelled") + expect(status.availability).toMatchObject({ + canScan: false, + blockedReason: "cooldown", + }) + }) +}) diff --git a/packages/business/__tests__/integration/broadcast-stop-blocked-account-db.test.ts b/packages/business/__tests__/integration/broadcast-stop-blocked-account-db.test.ts new file mode 100644 index 0000000000..bbfb8e3dcc --- /dev/null +++ b/packages/business/__tests__/integration/broadcast-stop-blocked-account-db.test.ts @@ -0,0 +1,389 @@ +// @vitest-environment node + +import { db, eq } from "@chatbotx.io/database/client" +import { broadcastRepository } from "@chatbotx.io/database/repositories" +import { + broadcastModel, + broadcastRecurrenceModel, + broadcastTargetModel, + inboxModel, + integrationMessengerModel, + userModel, + workspaceModel, +} from "@chatbotx.io/database/schema" +import { ChannelErrorReason } from "@chatbotx.io/sdk" +import { createId } from "@chatbotx.io/utils" +import { + afterAll, + beforeAll, + beforeEach, + describe, + expect, + test, + vi, +} from "vitest" + +const realDatabaseUrl = (): string | null => { + const url = process.env.DATABASE_URL + if (!url) { + return null + } + try { + return new URL(url).port === "1" ? null : url + } catch { + return null + } +} + +const databaseUrl = realDatabaseUrl() + +vi.mock("../../src/broadcast/plan-policy.service", () => ({ + broadcastPlanPolicyService: { + hasRestrictions: vi.fn(() => false), + resolveForWorkspace: vi + .fn() + .mockResolvedValue({ policy: { kind: "unrestricted" }, planName: null }), + restrictionFor: vi.fn(() => null), + }, +})) +vi.mock("../../src/audit/dispatcher", () => ({ dispatchAuditRecord: vi.fn() })) + +const { broadcastService } = await import("../../src/broadcast/service") +const { broadcastRecurrenceService } = await import( + "../../src/broadcast/recurrence.service" +) + +const ownerId = createId() +const workspaceId = createId() +const blockedInboxId = createId() +const otherInboxId = createId() +const messengerIntegrationId = createId() + +const baseRow = { + workspaceId, + schedulesType: "now" as const, + schedulesAt: new Date(), + subaction: "flow", + contactCount: 5, +} + +const insertBroadcast = async ( + overrides: Partial, +): Promise => { + const id = createId() + await db.insert(broadcastModel).values({ + id, + name: `b-${id}`, + channel: "messenger", + status: "sending", + ...baseRow, + ...overrides, + }) + return id +} + +const readRow = async (id: string) => { + const [row] = await db + .select({ + status: broadcastModel.status, + statusReason: broadcastModel.statusReason, + statusErrorMessage: broadcastModel.statusErrorMessage, + statusInboxId: broadcastModel.statusInboxId, + }) + .from(broadcastModel) + .where(eq(broadcastModel.id, id)) + return row +} + +const stop = (channel = "messenger", inboxId = blockedInboxId) => + broadcastService.stopSendingForBlockedAccount({ + workspaceId, + inboxId, + channel, + reason: ChannelErrorReason.ACCOUNT_POLICY_BLOCKED, + errorMessage: "page blocked", + }) + +describe.skipIf(!databaseUrl)("stopSendingForBlockedAccount", () => { + beforeAll(async () => { + await db.insert(userModel).values({ + id: ownerId, + email: `stop-blocked-${ownerId}@example.test`, + name: "Stop blocked owner", + }) + await db + .insert(workspaceModel) + .values({ id: workspaceId, name: "stop-blocked", ownerId }) + await db.insert(inboxModel).values([ + { + id: blockedInboxId, + name: "Blocked page", + channel: "messenger", + sourceId: `blocked-${blockedInboxId}`, + workspaceId, + }, + { + id: otherInboxId, + name: "Other page", + channel: "messenger", + sourceId: `other-${otherInboxId}`, + workspaceId, + }, + ]) + }) + + beforeEach(async () => { + await db + .delete(broadcastModel) + .where(eq(broadcastModel.workspaceId, workspaceId)) + }) + + afterAll(async () => { + await db.delete(workspaceModel).where(eq(workspaceModel.id, workspaceId)) + await db.delete(userModel).where(eq(userModel.id, ownerId)) + }) + + test("targets mode: stops only broadcasts that target the blocked inbox, and records why", async () => { + const targeted = await insertBroadcast({ targetMode: "targets" }) + await db + .insert(broadcastTargetModel) + .values({ broadcastId: targeted, inboxId: blockedInboxId }) + const elsewhere = await insertBroadcast({ targetMode: "targets" }) + await db + .insert(broadcastTargetModel) + .values({ broadcastId: elsewhere, inboxId: otherInboxId }) + + const result = await stop() + + expect(result.stoppedIds).toEqual([targeted]) + expect(await readRow(targeted)).toEqual({ + status: "cancelled", + statusReason: "accountPolicyBlocked", + statusErrorMessage: "page blocked", + statusInboxId: blockedInboxId, + }) + expect((await readRow(elsewhere)).status).toBe("sending") + }) + + test("legacy whole-channel and omnichannel broadcasts stop; another channel's does not", async () => { + const wholeChannel = await insertBroadcast({}) + const omnichannel = await insertBroadcast({ channel: "omnichannel" }) + const otherChannel = await insertBroadcast({ channel: "telegram" }) + + await stop("messenger") + + expect((await readRow(wholeChannel)).status).toBe("cancelled") + expect((await readRow(omnichannel)).status).toBe("cancelled") + expect((await readRow(otherChannel)).status).toBe("sending") + }) + + test("legacy by integration: only the broadcast pinned to the blocked page's integration stops", async () => { + await db.insert(integrationMessengerModel).values({ + id: messengerIntegrationId, + name: "Blocked integration", + pageId: `page-${messengerIntegrationId}`, + auth: {}, + // A drizzle `.default()` is not a database default: write these explicitly. + conversationStarters: [], + persistentMenus: [], + personas: [], + coexistEnabled: false, + coexistAiReadsSyncedHistory: false, + hasCapiScope: false, + workspaceId, + inboxId: blockedInboxId, + }) + const pinned = await insertBroadcast({ + integrationMessengerId: messengerIntegrationId, + }) + + await stop() + + expect((await readRow(pinned)).status).toBe("cancelled") + await db + .delete(integrationMessengerModel) + .where(eq(integrationMessengerModel.id, messengerIntegrationId)) + }) + + test("rows that are not sending are untouched, and a second call is a no-op", async () => { + const draft = await insertBroadcast({ status: "draft" }) + const sent = await insertBroadcast({ status: "sent" }) + const sending = await insertBroadcast({}) + + const first = await stop() + const second = await stop() + + expect(first.stoppedIds).toEqual([sending]) + expect(second.stoppedIds).toEqual([]) + expect((await readRow(draft)).status).toBe("draft") + expect((await readRow(sent)).status).toBe("sent") + }) + + test("a soft-deleted broadcast is never stopped", async () => { + const deleted = await insertBroadcast({ deletedAt: new Date() }) + await stop() + expect((await readRow(deleted)).status).toBe("sending") + }) + + test("a run's repeating series is paused with all three reason columns, once for two runs", async () => { + const series = await insertBroadcast({ + status: "recurring", + schedulesType: "recurring", + }) + await db.insert(broadcastRecurrenceModel).values({ + workspaceId, + broadcastId: series, + rule: { + frequency: "daily", + interval: 1, + timeOfDay: "09:00", + timezone: "UTC", + startsOn: "2026-01-01", + end: { kind: "never" }, + }, + nextRunAt: new Date(Date.now() + 3_600_000), + }) + const runA = await insertBroadcast({ + parentBroadcastId: series, + occurrenceAt: new Date(Date.now() - 60_000), + }) + const runB = await insertBroadcast({ + parentBroadcastId: series, + occurrenceAt: new Date(Date.now() - 30_000), + }) + + await stop() + + for (const id of [runA, runB]) { + expect((await readRow(id)).status).toBe("cancelled") + } + expect(await readRow(series)).toEqual({ + status: "cancelled", + statusReason: "accountPolicyBlocked", + statusErrorMessage: "page blocked", + statusInboxId: blockedInboxId, + }) + const [recurrence] = await db + .select({ pausedAt: broadcastRecurrenceModel.pausedAt }) + .from(broadcastRecurrenceModel) + .where(eq(broadcastRecurrenceModel.broadcastId, series)) + expect(recurrence.pausedAt).not.toBeNull() + }) + + test("a failure while pausing the series rolls the stop back too", async () => { + const series = await insertBroadcast({ + status: "recurring", + schedulesType: "recurring", + }) + await db.insert(broadcastRecurrenceModel).values({ + workspaceId, + broadcastId: series, + rule: { + frequency: "daily", + interval: 1, + timeOfDay: "09:00", + timezone: "UTC", + startsOn: "2026-01-01", + end: { kind: "never" }, + }, + nextRunAt: new Date(Date.now() + 3_600_000), + }) + const run = await insertBroadcast({ + parentBroadcastId: series, + occurrenceAt: new Date(Date.now() - 60_000), + }) + const disarm = vi + .spyOn(broadcastRecurrenceService, "disarm") + .mockRejectedValueOnce(new Error("disarm failed")) + + await expect(stop()).rejects.toThrow("disarm failed") + disarm.mockRestore() + + expect(await readRow(run)).toEqual({ + status: "sending", + statusReason: null, + statusErrorMessage: null, + statusInboxId: null, + }) + expect((await readRow(series)).status).toBe("recurring") + }) + + test("statusInbox returns the page name, and null once the page is deleted", async () => { + const pageId = createId() + await db.insert(inboxModel).values({ + id: pageId, + name: "Short-lived page", + channel: "messenger", + sourceId: `short-${pageId}`, + workspaceId, + }) + const id = await insertBroadcast({ targetMode: "targets" }) + await db + .insert(broadcastTargetModel) + .values({ broadcastId: id, inboxId: pageId }) + await stop("messenger", pageId) + + const listed = async () => + (await broadcastRepository.listWithRelations({ workspaceId })).find( + (row) => row.id === id, + ) + expect((await listed())?.statusInbox).toEqual({ + id: pageId, + name: "Short-lived page", + }) + const found = await broadcastRepository.findByIdOrName({ + workspaceId, + idOrName: id, + }) + expect(found?.statusInbox?.name).toBe("Short-lived page") + + await db.delete(inboxModel).where(eq(inboxModel.id, pageId)) + + expect((await listed())?.statusInbox).toBeNull() + }) + + test("two concurrent calls stop each broadcast once", async () => { + const id = await insertBroadcast({}) + const [a, b] = await Promise.all([stop(), stop()]) + expect([...a.stoppedIds, ...b.stoppedIds]).toEqual([id]) + }) + + test("resume and move-to-draft clear the reason columns", async () => { + const resumed = await insertBroadcast({}) + await stop() + await broadcastService.resumeSending({ workspaceId, broadcastId: resumed }) + expect(await readRow(resumed)).toEqual({ + status: "sending", + statusReason: null, + statusErrorMessage: null, + statusInboxId: null, + }) + }) + + test("a rate-limit reason stops nothing", async () => { + const id = await insertBroadcast({}) + const result = await broadcastService.stopSendingForBlockedAccount({ + workspaceId, + inboxId: blockedInboxId, + channel: "messenger", + reason: ChannelErrorReason.RATE_LIMITED, + errorMessage: "slow down", + }) + expect(result.stoppedIds).toEqual([]) + expect((await readRow(id)).status).toBe("sending") + }) + + test("the error message is truncated to 500 characters", async () => { + const id = await insertBroadcast({}) + await broadcastService.stopSendingForBlockedAccount({ + workspaceId, + inboxId: blockedInboxId, + channel: "messenger", + reason: ChannelErrorReason.ACCOUNT_SEND_RESTRICTED, + errorMessage: "x".repeat(900), + }) + const row = await readRow(id) + expect(row.statusErrorMessage).toHaveLength(500) + expect(row.statusReason).toBe("accountSendRestricted") + }) +}) diff --git a/packages/business/__tests__/message-create-outgoing.test.ts b/packages/business/__tests__/message-create-outgoing.test.ts index 7e15d059f1..7474bbb10b 100644 --- a/packages/business/__tests__/message-create-outgoing.test.ts +++ b/packages/business/__tests__/message-create-outgoing.test.ts @@ -14,6 +14,8 @@ const mockPrepareProductMessage = vi.fn() const mockFindMediaFilesByIds = vi.fn() const mockCopyObject = vi.fn() const mockQueueMessageCreatedEvent = vi.fn() +const mockQueueWorkspaceRealtimeEvent = vi.fn() +const mockUpdateSendError = vi.fn() vi.mock("@chatbotx.io/database/repositories", () => ({ createMessageRepository: mockCreateMessageRepository, @@ -33,7 +35,10 @@ vi.mock("@chatbotx.io/filesystem", () => ({ })) vi.mock("@chatbotx.io/realtime-protocol", () => ({ - RealtimeEventType: { messageCreated: "messageCreated" }, + RealtimeEventType: { + messageCreated: "messageCreated", + messageFailed: "messageFailed", + }, routeForConversation: vi.fn(() => ({ assignedTeamIds: [], assignedUserIds: [], @@ -91,6 +96,7 @@ vi.mock("../src/platform/settings", () => ({ vi.mock("../src/platform/realtime-broadcast", () => ({ queueMessageCreatedEvent: mockQueueMessageCreatedEvent, + queueWorkspaceRealtimeEvent: mockQueueWorkspaceRealtimeEvent, })) vi.mock("../src/utils", () => ({ @@ -130,9 +136,12 @@ describe("messageService.createOutgoing", () => { mockCreateMessageRepository.mockResolvedValue({ create: mockRepositoryCreate, createWithAttachments: vi.fn(), + updateSendError: mockUpdateSendError, }) + mockUpdateSendError.mockResolvedValue({ id: "msg-1" }) mockChatQueueAdd.mockResolvedValue(undefined) mockQueueMessageCreatedEvent.mockResolvedValue(undefined) + mockQueueWorkspaceRealtimeEvent.mockResolvedValue(undefined) }) test("uses one shared timestamp for the message and conversation agent-replied fields", async () => { @@ -292,6 +301,127 @@ describe("messageService.createOutgoing", () => { }) }) +describe("messageService.createOutgoing enqueue failure", () => { + const input = { text: "hello", clientId: "client-1" } + + test("a failed channel enqueue leaves a sendError on the row and tells every tab, then still throws", async () => { + const failure = new Error("redis down") + mockChatQueueAdd.mockRejectedValueOnce(failure) + + await expect( + createOutgoing({ + conversation: conversation as never, + contactInbox: contactInbox as never, + input, + user: { id: "user-1" } as never, + }), + ).rejects.toBe(failure) + + expect(mockUpdateSendError).toHaveBeenCalledWith( + "msg-1", + "Could not queue the message for delivery", + "ws-1", + expect.any(Date), + ) + expect(mockQueueWorkspaceRealtimeEvent).toHaveBeenCalledWith("ws-1", { + eventType: "messageFailed", + data: { + messageId: "msg-1", + clientId: "client-1", + error: "Could not queue the message for delivery", + }, + route: { assignedTeamIds: [], assignedUserIds: [] }, + }) + }) + + test("bookkeeping that fails never replaces the enqueue error", async () => { + const failure = new Error("redis down") + mockChatQueueAdd.mockRejectedValueOnce(failure) + mockUpdateSendError.mockRejectedValueOnce(new Error("db down")) + + await expect( + createOutgoing({ + conversation: conversation as never, + contactInbox: contactInbox as never, + input, + user: { id: "user-1" } as never, + }), + ).rejects.toBe(failure) + }) + + test("a successful enqueue records nothing", async () => { + await createOutgoing({ + conversation: conversation as never, + contactInbox: contactInbox as never, + input, + user: { id: "user-1" } as never, + }) + + expect(mockUpdateSendError).not.toHaveBeenCalled() + expect(mockQueueWorkspaceRealtimeEvent).not.toHaveBeenCalled() + }) + + test("a failure of only the automation job does not mark the message failed", async () => { + mockChatQueueAdd + .mockResolvedValueOnce(undefined) + .mockRejectedValueOnce(new Error("automation queue down")) + + await createOutgoing({ + conversation: conversation as never, + contactInbox: contactInbox as never, + input, + user: { id: "user-1" } as never, + }) + + expect(mockUpdateSendError).not.toHaveBeenCalled() + }) +}) + +describe("messageService.createOutgoing private reply target", () => { + test("keeps the replied-to comment's createdAt on the row so the reply can be resent", async () => { + mockFindOrCreate.mockResolvedValue({ id: "dm-conv", workspaceId: "ws-1" }) + const commentCreatedAt = new Date("2026-07-01T10:00:00.000Z") + + await createOutgoing({ + conversation: conversation as never, + contactInbox: contactInbox as never, + input: { + text: "hi", + replyToMessageId: "comment-1", + replyToMessageCreatedAt: commentCreatedAt, + isPrivateReply: true, + }, + user: { id: "user-1" } as never, + }) + + const created = mockRepositoryCreate.mock.calls[0]?.[0] as { + contentAttributes: Record + } + expect(created.contentAttributes).toEqual({ + isPrivateReply: true, + replyToMessageCreatedAt: "2026-07-01T10:00:00.000Z", + }) + }) + + test("a public comment reply stores no reply target", async () => { + await createOutgoing({ + conversation: conversation as never, + contactInbox: contactInbox as never, + input: { + text: "hi", + replyToMessageId: "comment-1", + replyToMessageCreatedAt: new Date("2026-07-01T10:00:00.000Z"), + }, + user: { id: "user-1" } as never, + }) + + const created = mockRepositoryCreate.mock.calls[0]?.[0] as { + contentAttributes: Record | null + } + expect(created.contentAttributes).toBeNull() + }) +}) + describe("messageService.createOutgoing with a flow", () => { beforeEach(() => { vi.clearAllMocks() diff --git a/packages/business/__tests__/message-resend-outgoing.test.ts b/packages/business/__tests__/message-resend-outgoing.test.ts new file mode 100644 index 0000000000..814e3e168b --- /dev/null +++ b/packages/business/__tests__/message-resend-outgoing.test.ts @@ -0,0 +1,281 @@ +// @vitest-environment node +import { beforeEach, describe, expect, test, vi } from "vitest" + +const mocks = vi.hoisted(() => ({ + findById: vi.fn(), + claimForResend: vi.fn(), + updateSendError: vi.fn(), + findConversation: vi.fn(), + findContactInbox: vi.fn(), + chatQueueAdd: vi.fn(), + resolveTenantSettings: vi.fn(), +})) + +vi.mock("@chatbotx.io/database/repositories", () => ({ + createMessageRepository: vi.fn(() => + Promise.resolve({ + findById: mocks.findById, + claimForResend: mocks.claimForResend, + updateSendError: mocks.updateSendError, + }), + ), +})) + +vi.mock("@chatbotx.io/worker-config", () => ({ + ChatJobAction: { sendChannelMessage: "sendChannelMessage" }, + chatQueue: { add: mocks.chatQueueAdd }, +})) + +vi.mock("../src/conversation/service", () => ({ + conversationService: { findByOrFail: mocks.findConversation }, +})) + +vi.mock("../src/contact-inbox/service", () => ({ + contactInboxService: { findByIdForWorkspace: mocks.findContactInbox }, +})) + +vi.mock("../src/platform/settings", () => ({ + resolveTenantSettings: mocks.resolveTenantSettings, +})) + +vi.mock("../src/utils", () => ({ + getPublicFileUrl: (path: string, base: string) => `${base}/${path}`, +})) + +vi.mock("../src/logger", () => ({ logger: { error: vi.fn() } })) + +const { resendOutgoing } = await import("../src/message/resend-outgoing") + +const CREATED_AT = new Date("2026-07-09T08:37:21.108Z") +const PARENT_CREATED_AT = "2026-07-01T10:00:00.000Z" +const conversation = { id: "conv-1", workspaceId: "ws-1", contactId: "c-1" } +const contactInbox = { id: "ci-1", channel: "messenger", contactId: "c-1" } + +const failedMessage = (overrides: Record = {}) => ({ + id: "msg-1", + workspaceId: "ws-1", + conversationId: "conv-1", + contactInboxId: "ci-1", + messageType: "outgoing", + senderType: "user", + type: "message", + contentAttributes: null, + sendError: "(#10) permission denied", + sourceId: null, + parentId: null, + createdAt: CREATED_AT, + attachments: [], + ...overrides, +}) + +const resend = () => + resendOutgoing({ + workspaceId: "ws-1", + conversationId: "conv-1", + messageId: "msg-1", + createdAt: CREATED_AT, + }) + +describe("messageService.resendOutgoing", () => { + beforeEach(() => { + vi.clearAllMocks() + mocks.findById.mockResolvedValue(failedMessage()) + mocks.claimForResend.mockResolvedValue({ id: "msg-1" }) + mocks.updateSendError.mockResolvedValue({ id: "msg-1" }) + mocks.findConversation.mockResolvedValue(conversation) + mocks.findContactInbox.mockResolvedValue(contactInbox) + mocks.chatQueueAdd.mockResolvedValue(undefined) + mocks.resolveTenantSettings.mockResolvedValue({ + storageUrl: "https://storage.example.com", + }) + }) + + test("claims the failed message, then queues it for the inbox send path", async () => { + await expect(resend()).resolves.toEqual({ id: "msg-1", queued: true }) + + expect(mocks.findById).toHaveBeenCalledWith({ + id: "msg-1", + createdAt: CREATED_AT, + workspaceId: "ws-1", + conversationId: "conv-1", + }) + expect(mocks.claimForResend).toHaveBeenCalledWith({ + id: "msg-1", + workspaceId: "ws-1", + createdAt: CREATED_AT, + }) + expect(mocks.chatQueueAdd).toHaveBeenCalledWith( + "sendChannelMessage", + expect.objectContaining({ + type: "sendChannelMessage", + data: expect.objectContaining({ + conversation, + contactInbox, + sendFrom: "inbox", + message: expect.objectContaining({ + id: "msg-1", + parentCreatedAt: null, + }), + }), + }), + ) + }) + + test("a message with files is resent whole, with resolved attachment urls", async () => { + mocks.findById.mockResolvedValue( + failedMessage({ + attachments: [{ id: "att-1", originPath: "public/a.png" }], + }), + ) + + await resend() + + const payload = mocks.chatQueueAdd.mock.calls[0]?.[1] as { + data: { message: { attachments: { url: string }[] } } + } + expect(payload.data.message.attachments).toEqual([ + expect.objectContaining({ + id: "att-1", + url: "https://storage.example.com/public/a.png", + }), + ]) + }) + + test("a message that does not exist in this workspace/conversation is a 404 and nothing happens", async () => { + mocks.findById.mockResolvedValue(null) + + await expect(resend()).rejects.toMatchObject({ httpStatusCode: 404 }) + + expect(mocks.claimForResend).not.toHaveBeenCalled() + expect(mocks.chatQueueAdd).not.toHaveBeenCalled() + }) + + test.each([ + ["a bot message", { senderType: "bot" }], + ["a system message", { senderType: "system" }], + ["a message that did not fail", { sendError: null }], + ["a message the channel already accepted", { sourceId: "mid-1" }], + ["an incoming message", { messageType: "incoming" }], + ["a public comment reply", { type: "comment", contentAttributes: null }], + ])("%s cannot be resent: 409, nothing claimed or queued", async (_name, overrides) => { + mocks.findById.mockResolvedValue(failedMessage(overrides)) + + await expect(resend()).rejects.toMatchObject({ + code: "messageNotResendable", + httpStatusCode: 409, + }) + + expect(mocks.claimForResend).not.toHaveBeenCalled() + expect(mocks.chatQueueAdd).not.toHaveBeenCalled() + }) + + test("a message sent through the API can be resent", async () => { + mocks.findById.mockResolvedValue(failedMessage({ senderType: "api" })) + await expect(resend()).resolves.toEqual({ id: "msg-1", queued: true }) + }) + + describe("private reply (stored as a comment, delivered as a DM)", () => { + const privateReply = (extra: Record = {}) => + failedMessage({ + type: "comment", + parentId: "comment-1", + contentAttributes: { + isPrivateReply: true, + replyToMessageCreatedAt: PARENT_CREATED_AT, + }, + ...extra, + }) + + test("is resent with the replied-to comment's createdAt", async () => { + mocks.findById.mockResolvedValue(privateReply()) + + await resend() + + const payload = mocks.chatQueueAdd.mock.calls[0]?.[1] as { + data: { message: { parentCreatedAt: Date | null } } + } + expect(payload.data.message.parentCreatedAt).toEqual( + new Date(PARENT_CREATED_AT), + ) + }) + + test("without the kept createdAt it is refused, and nothing is claimed", async () => { + mocks.findById.mockResolvedValue( + privateReply({ contentAttributes: { isPrivateReply: true } }), + ) + + await expect(resend()).rejects.toMatchObject({ + code: "messageNotResendable", + httpStatusCode: 409, + }) + + expect(mocks.claimForResend).not.toHaveBeenCalled() + expect(mocks.chatQueueAdd).not.toHaveBeenCalled() + }) + + test("a garbled kept createdAt is refused too", async () => { + mocks.findById.mockResolvedValue( + privateReply({ + contentAttributes: { + isPrivateReply: true, + replyToMessageCreatedAt: "not-a-date", + }, + }), + ) + + await expect(resend()).rejects.toMatchObject({ httpStatusCode: 409 }) + expect(mocks.claimForResend).not.toHaveBeenCalled() + }) + }) + + test("two concurrent resends queue once: the loser gets a conflict and queues nothing", async () => { + mocks.claimForResend + .mockResolvedValueOnce({ id: "msg-1" }) + .mockResolvedValueOnce(null) + + const results = await Promise.allSettled([resend(), resend()]) + + expect(results.map((result) => result.status).sort()).toEqual([ + "fulfilled", + "rejected", + ]) + expect(mocks.chatQueueAdd).toHaveBeenCalledTimes(1) + }) + + test("a queue failure puts the failed state back and rethrows, so it can be tried again", async () => { + const failure = new Error("redis down") + mocks.chatQueueAdd.mockRejectedValueOnce(failure) + + await expect(resend()).rejects.toBe(failure) + + expect(mocks.updateSendError).toHaveBeenCalledWith( + "msg-1", + "(#10) permission denied", + "ws-1", + CREATED_AT, + ) + }) + + test("a failure while restoring the failed state never replaces the queue error", async () => { + const failure = new Error("redis down") + mocks.chatQueueAdd.mockRejectedValueOnce(failure) + mocks.updateSendError.mockRejectedValueOnce(new Error("db down")) + + await expect(resend()).rejects.toBe(failure) + }) + + test("a missing contact inbox is a 404 before anything is claimed", async () => { + mocks.findContactInbox.mockResolvedValue(null) + + await expect(resend()).rejects.toMatchObject({ httpStatusCode: 404 }) + expect(mocks.claimForResend).not.toHaveBeenCalled() + }) + + test("a failure while preparing the payload happens before the claim, so the message is never left claimed with no job", async () => { + mocks.resolveTenantSettings.mockRejectedValue(new Error("cache down")) + + await expect(resend()).rejects.toThrow("cache down") + expect(mocks.claimForResend).not.toHaveBeenCalled() + expect(mocks.chatQueueAdd).not.toHaveBeenCalled() + }) +}) diff --git a/packages/business/src/broadcast/service.ts b/packages/business/src/broadcast/service.ts index 75d67e5acc..09e8106c83 100644 --- a/packages/business/src/broadcast/service.ts +++ b/packages/business/src/broadcast/service.ts @@ -24,6 +24,7 @@ import { type BroadcastScheduleType, type BroadcastSendLimit, type BroadcastStatus, + type BroadcastStatusReason, type BroadcastSubaction, type BroadcastTerminalStatus, broadcastScheduleTypes, @@ -107,6 +108,7 @@ import { waTemplateParamsSchema, } from "@chatbotx.io/flow-config" import { casStore } from "@chatbotx.io/redis" +import type { ChannelErrorReason } from "@chatbotx.io/sdk" import { createId } from "@chatbotx.io/utils" import type { RecurrenceRule } from "@chatbotx.io/utils/recurrence" import { @@ -147,6 +149,11 @@ import type { BroadcastAudiencePreviewRow, BroadcastTemplateDetail, } from "./schema" +import { + CLEARED_STATUS_REASON, + resolveBroadcastStatusReason, + truncateStatusErrorMessage, +} from "./status-reason" const DEFAULT_BROADCAST_NAME = "Broadcast" /** Next runs shown on a repeating broadcast's detail. */ @@ -1312,6 +1319,7 @@ class BroadcastService extends BaseService { contactCount: null, handoffCompletedAt: null, resumeCount: sql`${broadcastModel.resumeCount} + 1`, + ...CLEARED_STATUS_REASON, }) .where( and( @@ -1449,6 +1457,7 @@ class BroadcastService extends BaseService { set: { status: broadcastStatuses.enum.draft, resumeCount: sql`${broadcastModel.resumeCount} + 1`, + ...CLEARED_STATUS_REASON, }, failure: "Broadcast is no longer scheduled", }) @@ -1511,6 +1520,134 @@ class BroadcastService extends BaseService { return { id: row.id } } + /** + * Stops every `sending` broadcast that sends through `inboxId` because its + * channel account is blocked from sending, recording why on each row (and on + * the series of a run, which is paused so no new run starts). One + * transaction: the stop and the series pause land together or not at all. + * Idempotent: a second call finds nothing `sending`. + */ + async stopSendingForBlockedAccount(input: { + workspaceId: string + inboxId: string + channel: string + reason: ChannelErrorReason + errorMessage: string + }): Promise<{ stoppedIds: string[] }> { + const statusReason = resolveBroadcastStatusReason(input.reason) + if (statusReason === null) { + return { stoppedIds: [] } + } + const reasonColumns = { + statusReason, + statusErrorMessage: truncateStatusErrorMessage(input.errorMessage), + statusInboxId: input.inboxId, + } + + const stoppedIds = await db.transaction(async (tx) => { + const sending = await broadcastRepository.listSendingIdsForInbox( + input, + tx, + ) + if (sending.length === 0) { + return [] + } + const ids = sending.map((row) => row.id) + // Series rows are locked before broadcast rows, as everywhere else. + const parentIds = [ + ...new Set( + sending.flatMap((row) => + row.parentBroadcastId === null ? [] : [row.parentBroadcastId], + ), + ), + ] + const series = await broadcastRecurrenceRepository.lockForWrite(tx, { + workspaceId: input.workspaceId, + broadcastIds: parentIds, + }) + + const stopped = await tx + .update(broadcastModel) + .set({ status: broadcastStatuses.enum.cancelled, ...reasonColumns }) + .where( + and( + eq(broadcastModel.workspaceId, input.workspaceId), + inArray(broadcastModel.id, ids), + eq(broadcastModel.status, broadcastStatuses.enum.sending), + isNull(broadcastModel.deletedAt), + ), + ) + .returning({ id: broadcastModel.id }) + + await this.pauseSeriesForBlockedAccount(tx, { + workspaceId: input.workspaceId, + series, + reasonColumns, + }) + return stopped.map((row) => row.id) + }) + + if (stoppedIds.length > 0) { + await this.audit( + "broadcast_stopped", + `stopped ${stoppedIds.length} broadcast(s) because the channel account is blocked from sending`, + ) + } + return { stoppedIds } + } + + /** Pauses (`recurring` -> `cancelled`) the locked series whose template is still running; others are left alone. */ + private async pauseSeriesForBlockedAccount( + tx: DatabaseClient, + input: { + workspaceId: string + series: BroadcastRecurrenceModel[] + reasonColumns: { + statusReason: BroadcastStatusReason + statusErrorMessage: string + statusInboxId: string + } + }, + ): Promise { + if (input.series.length === 0) { + return + } + const paused = await tx + .update(broadcastModel) + .set({ + status: broadcastStatuses.enum.cancelled, + ...input.reasonColumns, + }) + .where( + and( + eq(broadcastModel.workspaceId, input.workspaceId), + inArray( + broadcastModel.id, + input.series.map((recurrence) => recurrence.broadcastId), + ), + eq(broadcastModel.status, broadcastStatuses.enum.recurring), + eq( + broadcastModel.schedulesType, + broadcastScheduleTypes.enum.recurring, + ), + isNull(broadcastModel.occurrenceAt), + isNull(broadcastModel.deletedAt), + ), + ) + .returning({ id: broadcastModel.id }) + const pausedIds = new Set(paused.map((row) => row.id)) + const now = await broadcastRecurrenceRepository.selectDbNow(tx) + for (const recurrence of input.series) { + if (pausedIds.has(recurrence.broadcastId)) { + await broadcastRecurrenceService.disarm(tx, { + recurrence, + reason: "paused", + now, + }) + } + } + } + /** * `cancelled` -> `sending`, in a single pinned UPDATE. Clearing * `handoffCompletedAt` here (rather than a separate statement) closes both @@ -1552,6 +1689,7 @@ class BroadcastService extends BaseService { status: broadcastStatuses.enum.sending, handoffCompletedAt: null, resumeCount: sql`${broadcastModel.resumeCount} + 1`, + ...CLEARED_STATUS_REASON, ...override, }) .where(scope) @@ -1639,7 +1777,10 @@ class BroadcastService extends BaseService { workspaceId: input.workspaceId, broadcastId: input.broadcastId, from: [broadcastStatuses.enum.cancelled], - set: { status: broadcastStatuses.enum.recurring }, + set: { + status: broadcastStatuses.enum.recurring, + ...CLEARED_STATUS_REASON, + }, failure: "Broadcast is not stopped", }) const row = await this.activateRecurringTemplate(tx, { diff --git a/packages/business/src/broadcast/status-reason.ts b/packages/business/src/broadcast/status-reason.ts new file mode 100644 index 0000000000..5dd6156318 --- /dev/null +++ b/packages/business/src/broadcast/status-reason.ts @@ -0,0 +1,32 @@ +import type { BroadcastStatusReason } from "@chatbotx.io/database/partials" +import { BROADCAST_STATUS_ERROR_MESSAGE_MAX_LENGTH } from "@chatbotx.io/database/partials" +import { ChannelErrorReason } from "@chatbotx.io/sdk" + +/** + * SDK error reason -> persisted broadcast status reason. Exhaustive on purpose: + * a new `ChannelErrorReason` fails to compile until it is classified here. + * `null` = the reason does not stop a broadcast. + */ +const BROADCAST_STATUS_REASON_BY_CHANNEL_REASON: Record< + ChannelErrorReason, + BroadcastStatusReason | null +> = { + [ChannelErrorReason.ACCOUNT_POLICY_BLOCKED]: "accountPolicyBlocked", + [ChannelErrorReason.ACCOUNT_SEND_RESTRICTED]: "accountSendRestricted", + [ChannelErrorReason.RATE_LIMITED]: null, +} + +export const resolveBroadcastStatusReason = ( + reason: ChannelErrorReason, +): BroadcastStatusReason | null => + BROADCAST_STATUS_REASON_BY_CHANNEL_REASON[reason] + +export const truncateStatusErrorMessage = (message: string): string => + message.slice(0, BROADCAST_STATUS_ERROR_MESSAGE_MAX_LENGTH) + +/** Spread into a status-changing UPDATE the customer drives (resume, move to draft). */ +export const CLEARED_STATUS_REASON = { + statusReason: null, + statusErrorMessage: null, + statusInboxId: null, +} as const diff --git a/packages/business/src/contact-scan/constants.ts b/packages/business/src/contact-scan/constants.ts index a05460bb8a..530f4101ba 100644 --- a/packages/business/src/contact-scan/constants.ts +++ b/packages/business/src/contact-scan/constants.ts @@ -19,6 +19,14 @@ export const CONTACT_SCAN_ETA_MS = 4 * 60 * 60 * 1000 */ export const CONTACT_SCAN_MAX_ATTEMPTS = 5 +/** + * A scan parked on a delayed job (rate limit / high usage) holds no claim. If the + * job is lost the sweeper takes it back after this long. It must exceed the + * longest wait a scan can ask for (`maxProviderWaitMs`, 30 minutes, in the + * worker's `contact-scan/pacing.ts`, which has a test pinning the relation). + */ +export const CONTACT_SCAN_RELEASED_GRACE_MS = 35 * 60 * 1000 + /** `CoexistSyncRun.triggerSource` value written by `ContactScanService.schedule`. */ export const CONTACT_SCAN_TRIGGER_SOURCE = "contact-scan-manual" @@ -56,7 +64,7 @@ export const CONTACT_SCAN_ERRORS = { * `bulkImportChannelContacts` threw for the current page. Distinct from * `pageFailed` (which used to mean "the walk continued past a lost page"): * this sentinel means the walk STOPPED and handed the run back to the - * scheduler via `resetForRetry` so the SAME page is retried from the last + * scheduler (`retryOrFail`) so the SAME page is retried from the last * persisted `resumeCursor` — no cursor advance, no contacts skipped. */ pageImportFailed: "pageImportFailed", @@ -64,6 +72,11 @@ export const CONTACT_SCAN_ERRORS = { channelUnsupported: "channelUnsupported", /** The walk hit `CONTACT_SCAN_MAX_PAGES` and stopped early as a runaway guard. */ scanLimitReached: "scanLimitReached", + /** + * The operator cancelled the scan, or its channel was disconnected. Stored as + * `partial` + this sentinel; shown as `cancelled` (`resolveContactScanRunStatus`). + */ + cancelled: "cancelled", } as const export type ContactScanErrorSentinel = diff --git a/packages/business/src/contact-scan/index.ts b/packages/business/src/contact-scan/index.ts index 34750cb6ba..6f17071304 100644 --- a/packages/business/src/contact-scan/index.ts +++ b/packages/business/src/contact-scan/index.ts @@ -1,4 +1,5 @@ export * from "./availability" export * from "./channel-registry" export * from "./constants" +export * from "./run-status" export * from "./service" diff --git a/packages/business/src/contact-scan/run-status.ts b/packages/business/src/contact-scan/run-status.ts new file mode 100644 index 0000000000..a835b9c9a0 --- /dev/null +++ b/packages/business/src/contact-scan/run-status.ts @@ -0,0 +1,26 @@ +import type { ContactScanRunStatus } from "@chatbotx.io/database/partials" +import type { CoexistSyncRunModel } from "@chatbotx.io/database/types" +import { CONTACT_SCAN_ERRORS } from "./constants" + +type RunForStatus = Pick + +/** + * The status a scan run is shown as, in one place for the latest-status view + * and the history list so they cannot disagree. A cancelled scan is stored as + * `partial` + the cancel sentinel; `waiting` (WhatsApp coexist only) can never + * occur on a scan and is treated as still running, like the availability rules. + */ +export const resolveContactScanRunStatus = ( + run: RunForStatus, +): ContactScanRunStatus => { + if ( + run.status === "partial" && + run.currentError === CONTACT_SCAN_ERRORS.cancelled + ) { + return "cancelled" + } + if (run.status === "waiting") { + return "running" + } + return run.status +} diff --git a/packages/business/src/contact-scan/service.ts b/packages/business/src/contact-scan/service.ts index f7b5264fbd..1a7cd6a547 100644 --- a/packages/business/src/contact-scan/service.ts +++ b/packages/business/src/contact-scan/service.ts @@ -1,13 +1,18 @@ +import type { DatabaseClient } from "@chatbotx.io/database/client" +import type { ContactScanRunStatus } from "@chatbotx.io/database/partials" import { type CoexistRunProgressInput, - type CoexistRunStatus, type CoexistRunWriteGuard, + type ContactScanRetryOutcome, coexistSyncRunRepository, type IncrementProgressCounters, type PickedCoexistRun, } from "@chatbotx.io/database/repositories" import type { CoexistSyncRunModel } from "@chatbotx.io/database/types" -import { isContactScanChannel } from "@chatbotx.io/utils/channel" +import { + type ContactScanChannel, + isContactScanChannel, +} from "@chatbotx.io/utils/channel" import { BaseService } from "../base.service" import { ChatbotXException } from "../errors" import { inboxService } from "../inbox/service" @@ -18,7 +23,13 @@ import { resolveContactScanAvailability, } from "./availability" import { contactScanIntegrationRefs } from "./channel-registry" -import { CONTACT_SCAN_TRIGGER_SOURCE } from "./constants" +import { + CONTACT_SCAN_ERRORS, + CONTACT_SCAN_MAX_ATTEMPTS, + CONTACT_SCAN_RELEASED_GRACE_MS, + CONTACT_SCAN_TRIGGER_SOURCE, +} from "./constants" +import { resolveContactScanRunStatus } from "./run-status" export type ContactScanScheduleInput = { workspaceId: string @@ -30,7 +41,6 @@ export type ContactScanScheduleInput = { export type ContactScanRunView = Pick< CoexistSyncRunModel, | "id" - | "status" | "scanFromAt" | "createdAt" | "startedAt" @@ -38,10 +48,10 @@ export type ContactScanRunView = Pick< | "importedContactCount" | "currentScan" | "currentError" -> +> & { status: ContactScanRunStatus } export type ContactScanStatusView = { - status: CoexistRunStatus | "idle" + status: ContactScanRunStatus | "idle" latest: ContactScanRunView | null availability: ContactScanAvailability } @@ -57,7 +67,6 @@ export type ContactScanHistoryItem = Pick< | "id" | "workspaceId" | "channel" - | "status" | "scanFromAt" | "importedContactCount" | "currentScan" @@ -66,7 +75,7 @@ export type ContactScanHistoryItem = Pick< | "createdAt" | "requestedByUserId" | "currentError" -> +> & { status: ContactScanRunStatus } export type ContactScanHistoryView = { data: ContactScanHistoryItem[] @@ -131,7 +140,7 @@ const finishHandlers = { const toRunView = (run: CoexistSyncRunModel): ContactScanRunView => ({ id: run.id, - status: run.status, + status: resolveContactScanRunStatus(run), scanFromAt: run.scanFromAt, createdAt: run.createdAt, startedAt: run.startedAt, @@ -145,7 +154,7 @@ const toHistoryItem = (run: CoexistSyncRunModel): ContactScanHistoryItem => ({ id: run.id, workspaceId: run.workspaceId, channel: run.channel, - status: run.status, + status: resolveContactScanRunStatus(run), scanFromAt: run.scanFromAt, importedContactCount: run.importedContactCount, currentScan: run.currentScan, @@ -275,12 +284,62 @@ class ContactScanService extends BaseService { }) return { - status: latest?.status ?? "idle", + status: latest ? resolveContactScanRunStatus(latest) : "idle", latest: latest ? toRunView(latest) : null, availability: resolveContactScanAvailability({ latest, now: new Date() }), } } + /** + * Cancels the inbox's live scan (`init`/`running`) so it stops at its next + * write; contacts already imported are kept. Same inbox → integration + * resolution as `getStatus`, workspace-scoped. Nothing running (or no such + * inbox) is not an error: it returns `cancelled: false`, so the call is safe + * to repeat. The cancelled scan still counts toward the 24h cooldown, which + * is measured from `createdAt`. + */ + async cancel(input: { + workspaceId: string + inboxId: string + }): Promise<{ cancelled: boolean }> { + const { workspaceId, inboxId } = input + + const inbox = await inboxService.findWithIntegrations({ + where: { id: inboxId, workspaceId }, + }) + if (!(inbox && isContactScanChannel(inbox.channel))) { + return { cancelled: false } + } + const integrationRef = contactScanIntegrationRefs[inbox.channel](inbox) + if (!integrationRef) { + return { cancelled: false } + } + + const cancelledRuns = + await coexistSyncRunRepository.cancelActiveContactScanRuns({ + channel: inbox.channel, + integrationId: integrationRef.integrationId, + workspaceId, + currentError: CONTACT_SCAN_ERRORS.cancelled, + }) + return { cancelled: cancelledRuns > 0 } + } + + /** + * Ends the live scan of an integration that is being disconnected, inside the + * caller's transaction, so no scan is left walking a channel that is gone. + */ + async cancelForIntegration(input: { + channel: ContactScanChannel + integrationId: string + tx: DatabaseClient + }): Promise { + await coexistSyncRunRepository.cancelActiveContactScanRuns({ + ...input, + currentError: CONTACT_SCAN_ERRORS.cancelled, + }) + } + /** Scheduler pick — always `type: "contact_scan"`, never passed by the caller. */ pickDue(input: { batchSize: number @@ -289,6 +348,7 @@ class ContactScanService extends BaseService { return coexistSyncRunRepository.pickDueRuns({ ...input, type: "contact_scan", + releasedGraceMs: CONTACT_SCAN_RELEASED_GRACE_MS, }) } @@ -308,6 +368,7 @@ class ContactScanService extends BaseService { yieldForContinuation(input: { runId: string expect: CoexistRunWriteGuard + attempts?: number }): Promise { return coexistSyncRunRepository.yieldForContinuation(input) } @@ -362,24 +423,22 @@ class ContactScanService extends BaseService { } /** - * Hands a run back to the scheduler after a TRANSIENT failure: `init` with - * a fresh heartbeat, `currentError` set to the classified sentinel. - * `claimToken` is deliberately untouched — see `coexist/service.ts`'s - * `resetForRetry` for why nulling it here would be unnecessary (a fresh - * claim mints its own token regardless of the stale one). + * Hands a run back after a TRANSIENT failure (network, 5xx): `init` for the + * sweeper while attempts remain, `failed` immediately on the last one. + * + * @returns `null` when the `expect` guard did not hold. */ - resetForRetry(input: { + retryOrFail(input: { runId: string - currentError: string - expect?: CoexistRunWriteGuard - }): Promise { - return coexistSyncRunRepository.updateProgress({ + expect: CoexistRunWriteGuard + /** The sentinel shown while it waits for the retry; defaults to a provider failure. */ + retryError?: string + }): Promise { + return coexistSyncRunRepository.retryOrFailContactScanRun({ runId: input.runId, - fields: { - status: "init", - currentError: input.currentError, - lastHeartbeatAt: new Date(), - }, + maxAttempts: CONTACT_SCAN_MAX_ATTEMPTS, + retryError: input.retryError ?? CONTACT_SCAN_ERRORS.providerRetryable, + exhaustedError: CONTACT_SCAN_ERRORS.maxAttempts, expect: input.expect, }) } diff --git a/packages/business/src/message/create-outgoing.ts b/packages/business/src/message/create-outgoing.ts index 78600db97c..9816ffc921 100644 --- a/packages/business/src/message/create-outgoing.ts +++ b/packages/business/src/message/create-outgoing.ts @@ -1,3 +1,4 @@ +import { REPLY_TARGET_CREATED_AT_KEY } from "@chatbotx.io/database/partials" import { createMessageRepository, flowRepository, @@ -6,6 +7,7 @@ import { import type { ContactInboxModel, ConversationModel, + MessageModel, UserModel, } from "@chatbotx.io/database/types" import { @@ -16,6 +18,10 @@ import { uploadMultipleFiles, } from "@chatbotx.io/filesystem" import type { SendProductsContent } from "@chatbotx.io/flow-config" +import { + RealtimeEventType, + routeForConversation, +} from "@chatbotx.io/realtime-protocol" import type { MessageButtonTemplate } from "@chatbotx.io/sdk" import { createId } from "@chatbotx.io/utils" import { channelTypes } from "@chatbotx.io/utils/channel" @@ -40,7 +46,10 @@ import { validationException, } from "../errors" import { logger } from "../logger" -import { queueMessageCreatedEvent } from "../platform/realtime-broadcast" +import { + queueMessageCreatedEvent, + queueWorkspaceRealtimeEvent, +} from "../platform/realtime-broadcast" import { resolveTenantSettings } from "../platform/settings" import { productMessageService } from "../product-message/service" import { getPublicFileUrl } from "../utils" @@ -227,6 +236,62 @@ const withBypassThreadControlLock = ( } } +const ENQUEUE_FAILED_SEND_ERROR = "Could not queue the message for delivery" + +/** + * The row exists and `messageCreated` has already gone to every open tab, so a + * failed enqueue must leave the failed state on the row and tell those tabs, + * or they would show a message that is neither sent nor marked failed (and that + * cannot be resent). Bookkeeping only: it never replaces the enqueue error. + */ +const recordEnqueueFailure = async (input: { + repository: Awaited> + message: Pick + conversation: ConversationModel + clientId: string | undefined +}): Promise => { + const { repository, message, conversation, clientId } = input + try { + await repository.updateSendError( + message.id, + ENQUEUE_FAILED_SEND_ERROR, + message.workspaceId, + message.createdAt, + ) + await queueWorkspaceRealtimeEvent(message.workspaceId, { + eventType: RealtimeEventType.messageFailed, + data: { + messageId: message.id, + clientId, + error: ENQUEUE_FAILED_SEND_ERROR, + }, + route: routeForConversation(conversation), + }) + } catch (err) { + logger.error( + { err, messageId: message.id, workspaceId: message.workspaceId }, + "Failed to record an enqueue failure on the outgoing message", + ) + } +} + +/** + * A private reply answers a comment stored in the commenter's own conversation, + * and the row keeps only that comment's id. Its createdAt (the shard key needed + * to find it again) is kept here so a failed private reply can be resent. + */ +const withReplyTargetCreatedAt = ( + contentAttributes: Record | null, + isPrivateReply: boolean | undefined, + replyToMessageCreatedAt: Date | undefined, +): Record | null => + isPrivateReply && replyToMessageCreatedAt + ? { + ...contentAttributes, + [REPLY_TARGET_CREATED_AT_KEY]: replyToMessageCreatedAt.toISOString(), + } + : contentAttributes + export const createOutgoing = async (props: { conversation: ConversationModel contactInbox: ContactInboxModel @@ -374,11 +439,15 @@ export const createOutgoing = async (props: { ? ("comment" as const) : ("message" as const), parentId, - contentAttributes: withBypassThreadControlLock( - productMessage?.contentAttributes ?? - parsedInput.contentAttributes ?? - (parsedInput.isPrivateReply ? { isPrivateReply: true } : null), - parsedInput.bypassThreadControlLock, + contentAttributes: withReplyTargetCreatedAt( + withBypassThreadControlLock( + productMessage?.contentAttributes ?? + parsedInput.contentAttributes ?? + (parsedInput.isPrivateReply ? { isPrivateReply: true } : null), + parsedInput.bypassThreadControlLock, + ), + parsedInput.isPrivateReply, + parsedInput.replyToMessageCreatedAt, ), } @@ -497,6 +566,12 @@ export const createOutgoing = async (props: { // actually delivers it to the channel failed, the caller must see an // error instead of a false "sent" success — the row stays for retry. if (sendChannelMessageError !== undefined) { + await recordEnqueueFailure({ + repository, + message, + conversation: targetConversation, + clientId: parsedInput.clientId, + }) throw sendChannelMessageError } diff --git a/packages/business/src/message/resend-outgoing.ts b/packages/business/src/message/resend-outgoing.ts new file mode 100644 index 0000000000..7a20ae5dfc --- /dev/null +++ b/packages/business/src/message/resend-outgoing.ts @@ -0,0 +1,136 @@ +import { + isResendableMessage, + REPLY_TARGET_CREATED_AT_KEY, +} from "@chatbotx.io/database/partials" +import { createMessageRepository } from "@chatbotx.io/database/repositories" +import type { MessageModel } from "@chatbotx.io/database/types" +import { ChatJobAction, chatQueue } from "@chatbotx.io/worker-config" +import { contactInboxService } from "../contact-inbox/service" +import { conversationService } from "../conversation/service" +import { conflictException, notFoundException } from "../errors" +import { logger } from "../logger" +import { resolveTenantSettings } from "../platform/settings" +import { getPublicFileUrl } from "../utils" + +const NOT_RESENDABLE_CODE = "messageNotResendable" + +const readReplyTargetCreatedAt = ( + contentAttributes: MessageModel["contentAttributes"], +): Date | null => { + const value = contentAttributes?.[REPLY_TARGET_CREATED_AT_KEY] + if (typeof value !== "string") { + return null + } + const date = new Date(value) + return Number.isNaN(date.getTime()) ? null : date +} + +/** + * Re-queues a failed outgoing message for delivery, whole (no record is kept of + * which part reached the customer). Safe against a double click: the failed + * state is claimed by one conditional UPDATE, so only the winner enqueues. + */ +export const resendOutgoing = async (props: { + workspaceId: string + conversationId: string + messageId: string + createdAt: Date +}): Promise<{ id: string; queued: true }> => { + const { workspaceId, conversationId, messageId, createdAt } = props + const repository = await createMessageRepository() + + const message = await repository.findById({ + id: messageId, + createdAt, + workspaceId, + conversationId, + }) + if (!message) { + throw notFoundException("Message not found") + } + if (!isResendableMessage(message)) { + throw conflictException( + "This message cannot be resent", + NOT_RESENDABLE_CODE, + ) + } + + const conversation = await conversationService.findByOrFail({ + where: { id: conversationId, workspaceId }, + }) + const contactInbox = message.contactInboxId + ? await contactInboxService.findByIdForWorkspace({ + id: message.contactInboxId, + workspaceId, + }) + : null + if (!contactInbox) { + throw notFoundException("Contact inbox not found") + } + + // Everything that can throw is done before the claim, so a failure here + // never leaves the message claimed (no error, no job) with no way back. + // The worker finds the comment a private reply answers by its id and + // createdAt; `createOutgoing` kept the createdAt on the row. + let parentCreatedAt: Date | null = null + if (message.parentId) { + parentCreatedAt = readReplyTargetCreatedAt(message.contentAttributes) + if (!parentCreatedAt) { + throw conflictException( + "The comment this message replies to is no longer available", + NOT_RESENDABLE_CODE, + ) + } + } + + const { storageUrl } = await resolveTenantSettings({ workspaceId }) + const messageWithAttachments = { + ...message, + attachments: message.attachments.map((attachment) => ({ + ...attachment, + url: getPublicFileUrl(attachment.originPath, storageUrl), + })), + } + + const claimed = await repository.claimForResend({ + id: message.id, + workspaceId, + createdAt: message.createdAt, + }) + if (!claimed) { + throw conflictException( + "This message is already being resent", + NOT_RESENDABLE_CODE, + ) + } + + try { + await chatQueue.add(ChatJobAction.sendChannelMessage, { + type: ChatJobAction.sendChannelMessage, + data: { + conversation, + contactInbox, + message: { ...messageWithAttachments, parentCreatedAt }, + sendFrom: "inbox", + }, + }) + } catch (error) { + // Put the failed state back so the message can be tried again. + await repository + .updateSendError( + message.id, + message.sendError, + workspaceId, + message.createdAt, + ) + .catch((restoreError: unknown) => { + logger.error( + { err: restoreError, messageId: message.id, workspaceId }, + "Failed to restore sendError after a resend enqueue failure", + ) + }) + throw error + } + + return { id: message.id, queued: true } +} diff --git a/packages/business/src/message/service.ts b/packages/business/src/message/service.ts index 330f3e3a8a..79d0a119b7 100644 --- a/packages/business/src/message/service.ts +++ b/packages/business/src/message/service.ts @@ -19,6 +19,7 @@ import { listForConversation, withResolvedAttachmentUrls, } from "./list-for-conversation" +import { resendOutgoing } from "./resend-outgoing" type FindByProps = { conversationId: string @@ -28,6 +29,7 @@ type FindByProps = { class MessageService extends BaseService { createOutgoing = createOutgoing + resendOutgoing = resendOutgoing listForConversation = listForConversation findForContact = findForContact findByIdWithUrls = findByIdWithUrls diff --git a/packages/connections/__tests__/messenger-teardown.test.ts b/packages/connections/__tests__/messenger-teardown.test.ts index f8dfc67adf..3817754fa6 100644 --- a/packages/connections/__tests__/messenger-teardown.test.ts +++ b/packages/connections/__tests__/messenger-teardown.test.ts @@ -10,12 +10,14 @@ const mocks = vi.hoisted(() => ({ serviceDisconnect: vi.fn(), subscribePageToAppWebhook: vi.fn(), tearDownForIntegration: vi.fn(), + cancelScanForIntegration: vi.fn(), transaction: vi.fn(), tx: { marker: "tx" }, })) vi.mock("@chatbotx.io/business", () => ({ coexistService: { tearDownForIntegration: mocks.tearDownForIntegration }, + contactScanService: { cancelForIntegration: mocks.cancelScanForIntegration }, instagramIntegrationService: { existsForPage: mocks.existsForPage }, messengerIntegrationService: { disconnect: mocks.serviceDisconnect, @@ -75,6 +77,7 @@ describe("disconnectMessengerConnection", () => { mocks.isDisconnectSafeError.mockReturnValue(false) mocks.remoteDisconnect.mockResolvedValue(undefined) mocks.tearDownForIntegration.mockResolvedValue(undefined) + mocks.cancelScanForIntegration.mockResolvedValue(undefined) mocks.deleteByIntegration.mockResolvedValue(undefined) mocks.serviceDisconnect.mockResolvedValue(undefined) mocks.disconnectInbox.mockResolvedValue(undefined) @@ -96,6 +99,11 @@ describe("disconnectMessengerConnection", () => { currentError: "Integration disconnected", tx: mocks.tx, }) + expect(mocks.cancelScanForIntegration).toHaveBeenCalledWith({ + channel: "messenger", + integrationId: BASE_INPUT.integrationId, + tx: mocks.tx, + }) expect(mocks.deleteByIntegration).toHaveBeenCalledWith( { workspaceId: BASE_INPUT.workspaceId, diff --git a/packages/connections/src/messenger-teardown.ts b/packages/connections/src/messenger-teardown.ts index 48168cdd87..07d169a170 100644 --- a/packages/connections/src/messenger-teardown.ts +++ b/packages/connections/src/messenger-teardown.ts @@ -1,5 +1,6 @@ import { coexistService, + contactScanService, instagramIntegrationService, messengerIntegrationService, } from "@chatbotx.io/business" @@ -139,6 +140,11 @@ const tearDownMessengerConnection = async (input: { currentError: "Integration disconnected", tx, }) + await contactScanService.cancelForIntegration({ + channel: "messenger", + integrationId, + tx, + }) await metaCapiEventRepository.deleteByIntegration( { workspaceId, channel: "messenger", integrationId }, diff --git a/packages/database/__tests__/coexist-sync-run-type-scoping.test.ts b/packages/database/__tests__/coexist-sync-run-type-scoping.test.ts index 2c6e0cda6c..0f3077d286 100644 --- a/packages/database/__tests__/coexist-sync-run-type-scoping.test.ts +++ b/packages/database/__tests__/coexist-sync-run-type-scoping.test.ts @@ -244,6 +244,38 @@ describe("CoexistSyncRun type-discriminator scoping", () => { expect(bound).toContain("coexist") }) + test("pickDueRuns has no released-claim clause unless a grace is passed (coexist unchanged)", async () => { + const execute = vi.fn().mockResolvedValue({ rows: [] }) + const repository = new CoexistSyncRunRepository() + + await repository.pickDueRuns({ + type: "coexist", + batchSize: 10, + maxAttempts: 5, + tx: { execute } as never, + }) + + const query = execute.mock.calls[0]?.[0] as { text: string } + expect(JSON.stringify(query)).not.toContain("claimToken") + }) + + test("pickDueRuns binds a released-claim grace as seconds, never inline", async () => { + const execute = vi.fn().mockResolvedValue({ rows: [] }) + const repository = new CoexistSyncRunRepository() + + await repository.pickDueRuns({ + type: "contact_scan", + batchSize: 10, + maxAttempts: 5, + releasedGraceMs: 35 * 60 * 1000, + tx: { execute } as never, + }) + + const serialized = JSON.stringify(execute.mock.calls[0]?.[0]) + expect(serialized).toContain("claimToken") + expect(serialized).toContain("2100") + }) + // --- WhatsApp "belt" recovery selectors: raw SQL, type scoped ----------- // All three emit `r.type = 'coexist'` as an inline SQL literal (unlike // `pickDueRuns`'s `type`, which is a bound parameter), so the filter is diff --git a/packages/database/__tests__/integration/contact-scan-cancel.test.ts b/packages/database/__tests__/integration/contact-scan-cancel.test.ts new file mode 100644 index 0000000000..68c9240c97 --- /dev/null +++ b/packages/database/__tests__/integration/contact-scan-cancel.test.ts @@ -0,0 +1,196 @@ +// @vitest-environment node + +/** + * `cancelActiveContactScanRuns` against a real Postgres: a live scan on the + * integration is ended as `partial` + the caller's sentinel, while settled + * scans, other integrations, other workspaces and `coexist` rows are untouched. + * Skipped unless `DATABASE_URL` is reachable; run with + * `pnpm --filter @chatbotx.io/database test:db`. + */ + +import { createId } from "@chatbotx.io/utils" +import { eq } from "drizzle-orm" +import { afterAll, describe, expect, test } from "vitest" +import { realDatabaseUrl } from "./database-url" + +const databaseUrl = realDatabaseUrl() + +describe.skipIf(!databaseUrl)("cancelActiveContactScanRuns", async () => { + const { db } = await import("../../src/client") + const { coexistSyncRunRepository } = await import( + "../../src/repositories/coexist-sync-run/repository" + ) + const { coexistSyncRunModel } = await import("../../src/schema") + + const workspaceId = createId() + const otherWorkspaceId = createId() + const SENTINEL = "cancelled" + + const readRun = async (id: string) => { + const [row] = await db + .select({ + status: coexistSyncRunModel.status, + currentError: coexistSyncRunModel.currentError, + claimToken: coexistSyncRunModel.claimToken, + resumeCursor: coexistSyncRunModel.resumeCursor, + finishedAt: coexistSyncRunModel.finishedAt, + }) + .from(coexistSyncRunModel) + .where(eq(coexistSyncRunModel.id, id)) + return row + } + + const createScan = async (input: { integrationId: string }) => { + const run = await coexistSyncRunRepository.createContactScanRun({ + workspaceId, + integrationId: input.integrationId, + channel: "messenger", + requestedByUserId: null, + scanFromAt: new Date(Date.now() - 3_600_000), + triggerSource: "test", + }) + if (!run) { + throw new Error("scan not created") + } + return run.id + } + + const cancel = (integrationId: string, scopeWorkspace = true) => + coexistSyncRunRepository.cancelActiveContactScanRuns({ + channel: "messenger", + integrationId, + workspaceId: scopeWorkspace ? workspaceId : undefined, + currentError: SENTINEL, + }) + + afterAll(async () => { + for (const id of [workspaceId, otherWorkspaceId]) { + await db + .delete(coexistSyncRunModel) + .where(eq(coexistSyncRunModel.workspaceId, id)) + } + }) + + test("an init scan is ended as partial with the sentinel", async () => { + const integrationId = createId() + const runId = await createScan({ integrationId }) + + expect(await cancel(integrationId)).toBe(1) + + const row = await readRun(runId) + expect(row.status).toBe("partial") + expect(row.currentError).toBe(SENTINEL) + expect(row.finishedAt).not.toBeNull() + }) + + test("a running scan loses its claim and cursor so the worker's next write is fenced out", async () => { + const integrationId = createId() + const runId = await createScan({ integrationId }) + const claimed = await coexistSyncRunRepository.claimContactScanRun({ + runId, + }) + await coexistSyncRunRepository.updateProgress({ + runId, + fields: { resumeCursor: "cursor-1" }, + expect: { status: "running", claimToken: claimed?.claimToken }, + }) + + expect(await cancel(integrationId)).toBe(1) + + const row = await readRun(runId) + expect(row.status).toBe("partial") + expect(row.claimToken).toBeNull() + expect(row.resumeCursor).toBeNull() + // The worker still holding the old token writes zero rows. + const stale = await coexistSyncRunRepository.updateProgress({ + runId, + fields: { currentStep: "late write" }, + expect: { status: "running", claimToken: claimed?.claimToken }, + }) + expect(stale).toBe(0) + }) + + test("a released (running, no token) scan between chunks is cancelled too", async () => { + const integrationId = createId() + const runId = await createScan({ integrationId }) + const claimed = await coexistSyncRunRepository.claimContactScanRun({ + runId, + }) + await coexistSyncRunRepository.yieldForContinuation({ + runId, + expect: { status: "running", claimToken: claimed?.claimToken }, + }) + + expect(await cancel(integrationId)).toBe(1) + expect((await readRun(runId)).status).toBe("partial") + // A continuation job can no longer claim it. + expect( + await coexistSyncRunRepository.claimContactScanRun({ runId }), + ).toBeNull() + }) + + test("nothing running returns 0, and a settled scan is left alone", async () => { + const integrationId = createId() + const runId = await createScan({ integrationId }) + await coexistSyncRunRepository.markSucceeded({ runId }) + + expect(await cancel(integrationId)).toBe(0) + const row = await readRun(runId) + expect(row.status).toBe("succeeded") + expect(row.currentError).toBeNull() + }) + + test("a second cancel is a no-op", async () => { + const integrationId = createId() + await createScan({ integrationId }) + expect(await cancel(integrationId)).toBe(1) + expect(await cancel(integrationId)).toBe(0) + }) + + test("another integration and a coexist row are untouched", async () => { + const integrationId = createId() + const otherIntegrationId = createId() + const coexistIntegrationId = createId() + const target = await createScan({ integrationId }) + const otherIntegration = await createScan({ + integrationId: otherIntegrationId, + }) + const coexist = await coexistSyncRunRepository.createRun({ + workspaceId, + integrationId: coexistIntegrationId, + channel: "messenger", + triggerSource: "manual", + }) + + expect(await cancel(integrationId)).toBe(1) + expect(await cancel(coexistIntegrationId)).toBe(0) + + expect((await readRun(target)).status).toBe("partial") + expect((await readRun(otherIntegration)).status).toBe("init") + expect((await readRun(coexist.id)).status).toBe("init") + }) + + test("another workspace cannot cancel the scan", async () => { + const integrationId = createId() + const runId = await createScan({ integrationId }) + + const cancelled = + await coexistSyncRunRepository.cancelActiveContactScanRuns({ + channel: "messenger", + integrationId, + workspaceId: otherWorkspaceId, + currentError: SENTINEL, + }) + + expect(cancelled).toBe(0) + expect((await readRun(runId)).status).toBe("init") + }) + + test("without a workspace (disconnect teardown) it still ends the integration's scan", async () => { + const integrationId = createId() + const runId = await createScan({ integrationId }) + + expect(await cancel(integrationId, false)).toBe(1) + expect((await readRun(runId)).status).toBe("partial") + }) +}) diff --git a/packages/database/__tests__/integration/contact-scan-retry-or-fail.test.ts b/packages/database/__tests__/integration/contact-scan-retry-or-fail.test.ts new file mode 100644 index 0000000000..fa0216cd85 --- /dev/null +++ b/packages/database/__tests__/integration/contact-scan-retry-or-fail.test.ts @@ -0,0 +1,180 @@ +// @vitest-environment node + +/** + * `retryOrFailContactScanRun` against a real Postgres: one atomic UPDATE that + * hands a scan back to the sweeper (`init`) while it has attempts left and fails + * it on the spot on the last one. Skipped unless `DATABASE_URL` is reachable. + */ + +import { createId } from "@chatbotx.io/utils" +import { eq } from "drizzle-orm" +import { afterAll, describe, expect, test } from "vitest" +import { realDatabaseUrl } from "./database-url" + +const databaseUrl = realDatabaseUrl() + +describe.skipIf(!databaseUrl)("retryOrFailContactScanRun", async () => { + const { db } = await import("../../src/client") + const { coexistSyncRunRepository } = await import( + "../../src/repositories/coexist-sync-run/repository" + ) + const { coexistSyncRunModel } = await import("../../src/schema") + + const workspaceId = createId() + const MAX_ATTEMPTS = 5 + + const claimedScan = async (attempts: number) => { + const run = await coexistSyncRunRepository.createContactScanRun({ + workspaceId, + integrationId: createId(), + channel: "messenger", + requestedByUserId: null, + scanFromAt: new Date(Date.now() - 3_600_000), + triggerSource: "test", + }) + if (!run) { + throw new Error("scan not created") + } + const claimed = await coexistSyncRunRepository.claimContactScanRun({ + runId: run.id, + }) + await coexistSyncRunRepository.updateProgress({ + runId: run.id, + fields: { attempts, resumeCursor: "cursor-1" }, + expect: { status: "running", claimToken: claimed?.claimToken }, + }) + return { runId: run.id, claimToken: claimed?.claimToken ?? null } + } + + const retryOrFail = (runId: string, claimToken: string | null) => + coexistSyncRunRepository.retryOrFailContactScanRun({ + runId, + maxAttempts: MAX_ATTEMPTS, + retryError: "providerRetryable", + exhaustedError: "maxAttempts", + expect: { status: "running", claimToken }, + }) + + const readRun = async (id: string) => { + const [row] = await db + .select({ + status: coexistSyncRunModel.status, + currentError: coexistSyncRunModel.currentError, + resumeCursor: coexistSyncRunModel.resumeCursor, + finishedAt: coexistSyncRunModel.finishedAt, + attempts: coexistSyncRunModel.attempts, + claimToken: coexistSyncRunModel.claimToken, + }) + .from(coexistSyncRunModel) + .where(eq(coexistSyncRunModel.id, id)) + return row + } + + afterAll(async () => { + await db + .delete(coexistSyncRunModel) + .where(eq(coexistSyncRunModel.workspaceId, workspaceId)) + }) + + test("releasing for a wait can reset attempts, so the sweeper cannot fail the idle run", async () => { + const { runId, claimToken } = await claimedScan(MAX_ATTEMPTS) + + await coexistSyncRunRepository.yieldForContinuation({ + runId, + expect: { status: "running", claimToken }, + attempts: 1, + }) + + const row = await readRun(runId) + expect(row.attempts).toBe(1) + expect(row.claimToken).toBeNull() + expect(row.status).toBe("running") + }) + + test("releasing without an attempts value leaves the count alone", async () => { + const { runId, claimToken } = await claimedScan(3) + + await coexistSyncRunRepository.yieldForContinuation({ + runId, + expect: { status: "running", claimToken }, + }) + + expect((await readRun(runId)).attempts).toBe(3) + }) + + test("with attempts left it goes back to init and keeps its resume cursor", async () => { + const { runId, claimToken } = await claimedScan(MAX_ATTEMPTS - 1) + + expect(await retryOrFail(runId, claimToken)).toBe("retry") + + const row = await readRun(runId) + expect(row.status).toBe("init") + expect(row.currentError).toBe("providerRetryable") + expect(row.resumeCursor).toBe("cursor-1") + expect(row.finishedAt).toBeNull() + }) + + test("on the last attempt it fails immediately and clears the cursor", async () => { + const { runId, claimToken } = await claimedScan(MAX_ATTEMPTS) + + expect(await retryOrFail(runId, claimToken)).toBe("failed") + + const row = await readRun(runId) + expect(row.status).toBe("failed") + expect(row.currentError).toBe("maxAttempts") + expect(row.resumeCursor).toBeNull() + expect(row.finishedAt).not.toBeNull() + }) + + // The sweeper's pick (`pickDueRuns`) does `attempts + 1` and sets `init`; it is + // replayed here because the real query sweeps every scan in the database. + const sweeperPick = async (runId: string) => { + const [row] = await db + .select({ attempts: coexistSyncRunModel.attempts }) + .from(coexistSyncRunModel) + .where(eq(coexistSyncRunModel.id, runId)) + await coexistSyncRunRepository.updateProgress({ + runId, + fields: { status: "init", attempts: row.attempts + 1 }, + }) + const claimed = await coexistSyncRunRepository.claimContactScanRun({ + runId, + }) + return claimed?.claimToken ?? null + } + + test.each([ + ["a fresh run", false], + ["a run that already finished a page", true], + ])("%s fails on exactly the 5th consecutive failure", async (_name, afterFinishedPage) => { + // Fresh: the first sweeper pick leaves the claim at attempts = 1. + let { runId, claimToken } = await claimedScan(1) + if (afterFinishedPage) { + // What the engine's progress write does after a completed page. + await coexistSyncRunRepository.updateProgress({ + runId, + fields: { attempts: 1 }, + expect: { status: "running", claimToken }, + }) + } + + const outcomes: string[] = [] + for (let failure = 1; failure <= MAX_ATTEMPTS; failure++) { + const outcome = await retryOrFail(runId, claimToken) + outcomes.push(String(outcome)) + if (outcome === "retry") { + claimToken = await sweeperPick(runId) + } + } + + expect(outcomes).toEqual(["retry", "retry", "retry", "retry", "failed"]) + expect((await readRun(runId)).status).toBe("failed") + }) + + test("a lost claim (cancelled or taken over) writes nothing", async () => { + const { runId } = await claimedScan(1) + + expect(await retryOrFail(runId, "someone-elses-token")).toBeNull() + expect((await readRun(runId)).status).toBe("running") + }) +}) diff --git a/packages/database/__tests__/message-resendable-partial.test.ts b/packages/database/__tests__/message-resendable-partial.test.ts new file mode 100644 index 0000000000..10a2609cb5 --- /dev/null +++ b/packages/database/__tests__/message-resendable-partial.test.ts @@ -0,0 +1,69 @@ +import { describe, expect, test } from "vitest" +import { + isResendableMessage, + type ResendableMessageFields, +} from "../src/partials/message" + +const failed: ResendableMessageFields = { + messageType: "outgoing", + senderType: "user", + type: "message", + contentAttributes: null, + sendError: "(#10) permission denied", + sourceId: null, + contactInboxId: "ci-1", +} + +describe("isResendableMessage", () => { + test("a failed outgoing message from a person is resendable", () => { + expect(isResendableMessage(failed)).toBe(true) + }) + + test("a row only the browser knows (no contact inbox) is not: nothing exists to resend", () => { + expect(isResendableMessage({ ...failed, contactInboxId: "" })).toBe(false) + expect(isResendableMessage({ ...failed, contactInboxId: null })).toBe(false) + }) + + test.each([ + ["no error", { sendError: null }], + ["already delivered", { sourceId: "wamid.1" }], + ["sent by a bot", { senderType: "bot" }], + ["incoming", { messageType: "incoming" }], + ["a public comment reply", { type: "comment" }], + ])("%s is not resendable", (_name, override) => { + expect(isResendableMessage({ ...failed, ...override })).toBe(false) + }) + + test("a private reply (a comment delivered as a DM) is resendable", () => { + expect( + isResendableMessage({ + ...failed, + type: "comment", + contentAttributes: { isPrivateReply: true }, + }), + ).toBe(true) + }) + + test("a reply to a comment is resendable only when the comment's createdAt was kept", () => { + const reply = { + ...failed, + type: "comment", + parentId: "comment-1", + } + expect( + isResendableMessage({ + ...reply, + contentAttributes: { isPrivateReply: true }, + }), + ).toBe(false) + expect( + isResendableMessage({ + ...reply, + contentAttributes: { + isPrivateReply: true, + replyToMessageCreatedAt: "2026-11-01T00:00:00.000Z", + }, + }), + ).toBe(true) + }) +}) diff --git a/packages/database/__tests__/sharded-message-repository.test.ts b/packages/database/__tests__/sharded-message-repository.test.ts index ef65f415d4..32ab2e2092 100644 --- a/packages/database/__tests__/sharded-message-repository.test.ts +++ b/packages/database/__tests__/sharded-message-repository.test.ts @@ -1108,6 +1108,87 @@ describe("ShardedMessageRepository.updateSourceId", () => { }) }) +describe("ShardedMessageRepository.claimForResend", () => { + const createdAt = new Date("2026-01-01T00:00:00Z") + const rangeShard = makeShardInfo("tr:range", "range") + + function makeClient(rows: unknown[]) { + const chain = { + set: vi.fn().mockReturnThis(), + where: vi.fn().mockReturnThis(), + returning: vi.fn().mockResolvedValue(rows), + } + return { update: vi.fn().mockReturnValue(chain), chain } + } + + const repoWith = (client: ReturnType) => + new ShardedMessageRepository({ + getShardsForTimeRange: vi.fn().mockResolvedValue([rangeShard]), + getWriteShardInfo: vi.fn().mockResolvedValue(null), + getShardClient: vi.fn(() => Promise.resolve(client)), + } as never) + + test("clears sendError only while the row is a failed send the channel never accepted", async () => { + const client = makeClient([{ id: "msg-1" }]) + + const result = await repoWith(client).claimForResend({ + id: "msg-1", + workspaceId: "ws-1", + createdAt, + }) + + expect(client.chain.set).toHaveBeenCalledWith({ sendError: null }) + const { sql } = new PgDialect().sqlToQuery( + client.chain.where.mock.calls[0][0], + ) + expect(sql).toContain('"sendError" IS NOT NULL') + expect(sql).toContain('"sourceId" IS NULL') + expect(result).toEqual({ id: "msg-1" }) + }) + + test("is scoped to the workspace and the message's createdAt shard key", async () => { + const client = makeClient([{ id: "msg-1" }]) + + await repoWith(client).claimForResend({ + id: "msg-1", + workspaceId: "ws-1", + createdAt, + }) + + const { sql, params } = new PgDialect().sqlToQuery( + client.chain.where.mock.calls[0][0], + ) + expect(sql).toContain('"workspaceId" = $') + expect(sql).toContain('"createdAt" >= $') + expect(params).toContain("ws-1") + expect(params).toContain("msg-1") + }) + + test("returns null when no row matched (already claimed, sent, or not failed)", async () => { + await expect( + repoWith(makeClient([])).claimForResend({ + id: "msg-1", + workspaceId: "ws-1", + createdAt, + }), + ).resolves.toBeNull() + }) + + test("a shard-level failure is swallowed as not claimed", async () => { + const repo = new ShardedMessageRepository({ + getShardsForTimeRange: vi.fn().mockResolvedValue([rangeShard]), + getWriteShardInfo: vi.fn().mockResolvedValue(null), + getShardClient: vi + .fn() + .mockRejectedValue(new Error("connection refused")), + } as never) + + await expect( + repo.claimForResend({ id: "msg-1", workspaceId: "ws-1", createdAt }), + ).resolves.toBeNull() + }) +}) + describe("ShardedMessageRepository.mergeContentAttributesBySourceId", () => { const rangeShard = makeShardInfo("tr:range", "range") const writeShard = makeShardInfo("tr:write", "write") diff --git a/packages/database/drizzle/20261113171821_broadcast_status_reason/migration.sql b/packages/database/drizzle/20261113171821_broadcast_status_reason/migration.sql new file mode 100644 index 0000000000..54af96b5f2 --- /dev/null +++ b/packages/database/drizzle/20261113171821_broadcast_status_reason/migration.sql @@ -0,0 +1,4 @@ +CREATE TYPE "broadcastStatusReason" AS ENUM('accountPolicyBlocked', 'accountSendRestricted');--> statement-breakpoint +ALTER TABLE "Broadcast" ADD COLUMN "statusReason" "broadcastStatusReason";--> statement-breakpoint +ALTER TABLE "Broadcast" ADD COLUMN "statusErrorMessage" text;--> statement-breakpoint +ALTER TABLE "Broadcast" ADD COLUMN "statusInboxId" bigint; \ No newline at end of file diff --git a/packages/database/drizzle/20261113171821_broadcast_status_reason/snapshot.json b/packages/database/drizzle/20261113171821_broadcast_status_reason/snapshot.json new file mode 100644 index 0000000000..f4358be0e2 --- /dev/null +++ b/packages/database/drizzle/20261113171821_broadcast_status_reason/snapshot.json @@ -0,0 +1,77911 @@ +{ + "version": "8", + "dialect": "postgres", + "id": "81823a40-52ac-4c4f-a12d-516c5582a1cb", + "prevIds": [ + "92eba09c-e001-4035-99bf-7445ad765ab8", + "b73177b2-2f4d-40ef-b2ab-184d0bf661bc" + ], + "ddl": [ + { + "values": [ + "pending", + "sent", + "failed", + "skipped_no_scope", + "skipped_region" + ], + "name": "adsConversionCapiStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "automatic", + "rule", + "trigger" + ], + "name": "adsConversionEventSource", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "whatsapp", + "facebook", + "messenger", + "instagram" + ], + "name": "adsConversionChannel", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "lead", + "purchase" + ], + "name": "adsConversionEventType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "pending", + "success", + "error", + "processing" + ], + "name": "aiConversationEmbeddingStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "pending", + "processing", + "success", + "error" + ], + "name": "aiConversationSourceStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "document", + "image", + "url", + "web_search" + ], + "name": "aiConversationSourceType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "pending", + "success", + "error", + "processing" + ], + "name": "aiEmbeddingStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "enable", + "disable" + ], + "name": "aiHandoverBulkAction", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "pending", + "running", + "cancelling", + "completed", + "failed", + "cancelled" + ], + "name": "aiHandoverBulkStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "automated_response", + "ai_agent", + "flow", + "none" + ], + "name": "analyticsBotResponseType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "success", + "fallback" + ], + "name": "analyticsBotResult", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "flow", + "agent", + "fallback" + ], + "name": "analyticsBotRouteType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "contact_created", + "contact_deleted", + "contact_blocked" + ], + "name": "analyticsContactEventType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "bot", + "human" + ], + "name": "analyticsContactSenderType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "conversation_created", + "conversation_assigned", + "conversation_unassigned", + "conversation_transferred_to_human", + "conversation_transferred_to_bot", + "conversation_followed", + "conversation_unfollowed", + "conversation_archived", + "conversation_unarchived" + ], + "name": "analyticsConversationEventType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "message_human_sent", + "message_bot_sent" + ], + "name": "analyticsMessageEventType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "processing", + "ingested", + "failed" + ], + "name": "analyticsStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "pending", + "synced", + "failed" + ], + "name": "appointmentExternalSyncStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "inPerson", + "phoneCall", + "onlineMeeting" + ], + "name": "appointmentLocationTypeSnapshot", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "scheduled", + "cancelled" + ], + "name": "appointmentStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "inPerson", + "phoneCall", + "onlineMeeting" + ], + "name": "appointmentLocationType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "rollingDays", + "dateRange", + "specificDay", + "anyFutureDate" + ], + "name": "appointmentScheduleWindowType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "minutes", + "hours", + "days" + ], + "name": "appointmentReminderTimingUnit", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "pending", + "sent", + "cancelled", + "failed" + ], + "name": "appointmentReminderDispatchStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "image", + "video", + "audio", + "gif", + "file" + ], + "name": "fileType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "inbound", + "outbound" + ], + "name": "automatedResponseType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "defaultReply" + ], + "name": "automationThrottleType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "now", + "future", + "recurring" + ], + "name": "broadcastScheduleType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "scheduled", + "sent", + "sending", + "cancelled", + "draft", + "failed", + "recurring" + ], + "name": "broadcastStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "accountPolicyBlocked", + "accountSendRestricted" + ], + "name": "broadcastStatusReason", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "created", + "skipped", + "missed" + ], + "name": "broadcastOccurrenceOutcome", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "catchUpSuperseded", + "paused", + "draft", + "blockedOwner", + "planLimit", + "noTargets", + "undeliverable", + "excludedDate" + ], + "name": "broadcastOccurrenceReason", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "whatsapp", + "messenger", + "instagram" + ], + "name": "coexistChannel", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "contacts", + "messages" + ], + "name": "coexistMessengerSyncPhase", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "init", + "running", + "succeeded", + "failed", + "partial", + "waiting" + ], + "name": "coexistRunStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "coexist", + "contact_scan" + ], + "name": "coexistRunType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "messenger", + "instagram", + "instagramFacebook", + "threads", + "tiktok" + ], + "name": "commentAutomationType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "equal", + "contain" + ], + "name": "commentExcludeKeywordsType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "sent", + "failed" + ], + "name": "commentAutomationEventStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "public", + "private" + ], + "name": "commentAutomationReplyChannel", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "AIAgent", + "text", + "flow", + "none" + ], + "name": "commentAutomationReplyType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "outsideSchedule", + "postNotMatched", + "commentIsReply", + "keywordsNotMatched", + "mentionCountNotMatched", + "noImageAttachment", + "contactNotNew", + "alreadyRepliedOnPost", + "engagedOnOtherPost", + "moderated" + ], + "name": "commentAutomationMissReason", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "hide", + "delete" + ], + "name": "commentModerationAction", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "all", + "phoneNumber", + "link", + "keyword", + "image", + "video", + "gif", + "emoji" + ], + "name": "commentModerationRule", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "rule", + "ai" + ], + "name": "commentModerationSource", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "pending", + "done", + "failed" + ], + "name": "commentModerationStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "male", + "female", + "unknown" + ], + "name": "gender", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "flow", + "flowNode", + "automatedResponse", + "whatsappFlow", + "emailTopic", + "ad" + ], + "name": "contactActivityReferenceType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "flowExecuted", + "flowNodeExecuted", + "automatedResponseMatched", + "formCompleted", + "messageSent", + "messageDelivered", + "messageOpened", + "messageClicked", + "adClicked" + ], + "name": "contactActivityType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "pending", + "captured", + "unavailable", + "failed" + ], + "name": "contactInboxProfileSnapshotState", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "text", + "location", + "refLink", + "image", + "video", + "audio", + "gif", + "file", + "storyMention", + "reel" + ], + "name": "lastUserInputType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "inboundReceived", + "standbyReceived", + "controlPassed", + "controlTaken", + "taken", + "released", + "passed", + "serviceSent", + "serviceRejected" + ], + "name": "threadControlEvent", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "owned", + "standby", + "idle" + ], + "name": "threadControlState", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "pending", + "scheduled", + "completed", + "failed", + "canceled" + ], + "name": "ContactOnSmartDelayStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "waitNode", + "followUp", + "quickReplyFollowUp", + "stepInputTimeout" + ], + "name": "ContactOnSmartDelayType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "active", + "archived" + ], + "name": "couponTopicStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "shortText", + "email", + "phoneNumber", + "number", + "date", + "datetime", + "boolean", + "longText" + ], + "name": "customFieldType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "enabled", + "disabled" + ], + "name": "DecisionConnectionStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "passed", + "failed" + ], + "name": "DecisionConnectionTestStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "typesafe", + "systemOneCompatible", + "openrouterDecision" + ], + "name": "DecisionProviderKind", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "enabled", + "disabled" + ], + "name": "DecisionProfileStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "entireOrder", + "category", + "products" + ], + "name": "discountAppliesTo", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "everyone", + "specificCustomers" + ], + "name": "discountEligibility", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "none", + "amount", + "quantity" + ], + "name": "discountMinimumType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "percentage", + "fixedAmount", + "freeShipping" + ], + "name": "discountType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "stripe", + "paypal" + ], + "name": "onlinePaymentProvider", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "open", + "paid", + "expired", + "refunded" + ], + "name": "orderPaymentStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "default", + "externalLink", + "flow", + "productPage" + ], + "name": "checkoutMode", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "left", + "leftSpace", + "right", + "rightSpace" + ], + "name": "currencyPosition", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "default", + "flow", + "none" + ], + "name": "orderConfirmationMode", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "bigSquare", + "mediumRectangle" + ], + "name": "productImageSize", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "none", + "delivery", + "pickup", + "deliveryAndPickup" + ], + "name": "shippingMode", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "list", + "listWithoutImage", + "card", + "cardSquare", + "image", + "imageSquare" + ], + "name": "webshopProductView", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "set", + "cleared" + ], + "name": "tenantDefaultTemplateAction", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "import", + "generic", + "export" + ], + "name": "fileContextType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "pending", + "uploaded", + "failed" + ], + "name": "fileStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "tag", + "flow", + "customField", + "automatedResponse", + "trigger", + "webhook", + "sequence", + "emailTopic", + "fbComment", + "igComment", + "igStory", + "outboundAutomatedResponse" + ], + "name": "folderType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "gclid", + "gbraid" + ], + "name": "googleAdsClickIdType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "flowStep", + "triggerAction" + ], + "name": "googleAdsEventSource", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "pending", + "sending", + "sent", + "processed", + "failed", + "skipped_no_account", + "skipped_expired" + ], + "name": "googleAdsEventStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "delivery", + "processing", + "timeout" + ], + "name": "googleAdsFailureStage", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "processing", + "success", + "partial_success", + "failed", + "unknown", + "timed_out" + ], + "name": "googleAdsProcessingStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "storyReply", + "storyMention" + ], + "name": "igStoryAutomationTrigger", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "instagram", + "instagramFacebook" + ], + "name": "igStoryAutomationType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "csv", + "xlsx", + "xls", + "json" + ], + "name": "importFormat", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "pending", + "processing", + "completed", + "failed" + ], + "name": "importStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "contacts", + "coupons", + "products", + "flow" + ], + "name": "importType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "received", + "processing", + "processed", + "completedWithErrors", + "skipped", + "failed" + ], + "name": "inboundWebhookRequestStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "oauth", + "fbe" + ], + "name": "metaCatalogAuthMode", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "active", + "invalid" + ], + "name": "metaCatalogConnectionStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "idle", + "queued", + "running", + "succeeded", + "partial", + "failed" + ], + "name": "metaCatalogImportStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "token", + "clientCredentials" + ], + "name": "shopifyAuthKind", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "metaNative", + "browserWhisper" + ], + "name": "whatsappCallRecordingMode", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "metaNative", + "browserWhisper" + ], + "name": "whatsappCallTranscriptionMode", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "pending_verification", + "registered", + "failed" + ], + "name": "whatsappRegistrationStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "messenger", + "instagram", + "whatsapp", + "zalo", + "telegram", + "tiktok", + "threads", + "email", + "gamification" + ], + "name": "leaderboardPlatform", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "draft", + "active", + "paused", + "finished" + ], + "name": "leaderboardStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "adjust", + "resetOne", + "resetAll", + "ban", + "unban" + ], + "name": "leaderboardAuditAction", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "rule", + "flow", + "referral", + "manual", + "reset" + ], + "name": "leaderboardScoreSource", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "text", + "location", + "refLink" + ], + "name": "contentType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "message", + "comment" + ], + "name": "messageKind", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "incoming", + "outgoing", + "activity" + ], + "name": "messageType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "bot", + "contact", + "system", + "user", + "api" + ], + "name": "senderType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "pending", + "processing", + "completed", + "failed" + ], + "name": "MessageCleanupStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "whatsapp", + "messenger", + "instagram" + ], + "name": "messagingAdChannel", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "pending", + "campaignCreated", + "adSetCreated", + "creativeCreated", + "adCreated", + "failed" + ], + "name": "messagingAdCreateState", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "draft", + "publishing", + "published", + "pausing", + "paused", + "deleting", + "deleted", + "publishFailed" + ], + "name": "messagingAdPublishState", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "push", + "import" + ], + "name": "metaCatalogItemDirection", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "all", + "category", + "selected" + ], + "name": "metaCatalogSyncScope", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "queued", + "running", + "succeeded", + "partial", + "failed" + ], + "name": "metaCatalogSyncStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "web" + ], + "name": "miniAppSubmissionSource", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "pending", + "submitted" + ], + "name": "miniAppUploadStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "luckyWheel", + "jackpot", + "gashapon", + "drawLots", + "scratchOff" + ], + "name": "minigameType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "unfulfilled", + "partial", + "fulfilled" + ], + "name": "fulfillmentStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "user", + "apiToken", + "system", + "contact" + ], + "name": "orderActorType", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "webshop", + "api", + "manual", + "shopify", + "woocommerce" + ], + "name": "orderSource", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "pending", + "accepted", + "shipped", + "concluded", + "cancelled" + ], + "name": "orderStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "cod", + "stripe", + "paypal" + ], + "name": "paymentMethod", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "unpaid", + "paid", + "refunded" + ], + "name": "paymentStatus", + "entityType": "enums", + "schema": "public" + }, + { + "values": [ + "delivery", + "pickup" + ], + "name": "shippingType", + "entityType": "enums", + 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false, + "name": "TagChannel_pkey", + "schema": "public", + "table": "TagChannel", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "TelegramChat_pkey", + "schema": "public", + "table": "TelegramChat", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "Template_pkey", + "schema": "public", + "table": "Template", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "TemplateInstallation_pkey", + "schema": "public", + "table": "TemplateInstallation", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "TemplateInstallationSync_pkey", + "schema": "public", + "table": "TemplateInstallationSync", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "TemplateInstalledResource_pkey", + "schema": "public", + "table": "TemplateInstalledResource", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "TemplateResourceBackup_pkey", + "schema": "public", + "table": "TemplateResourceBackup", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "TemplateStoreCategory_pkey", + "schema": "public", + "table": "TemplateStoreCategory", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "TemplateStoreListing_pkey", + "schema": "public", + "table": "TemplateStoreListing", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "TemplateUninstallOperation_pkey", + "schema": "public", + "table": "TemplateUninstallOperation", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "TemplateVersion_pkey", + "schema": "public", + "table": "TemplateVersion", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "Trigger_pkey", + "schema": "public", + "table": "Trigger", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "Condition_pkey", + "schema": "public", + "table": "Condition", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "TriggerExecution_pkey", + "schema": "public", + "table": "TriggerExecution", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "TriggerStat_pkey", + "schema": "public", + "table": "TriggerStat", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "UserDeviceToken_pkey", + "schema": "public", + "table": "UserDeviceToken", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "UserPersistentMenu_pkey", + "schema": "public", + "table": "UserPersistentMenu", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "Vendor_pkey", + "schema": "public", + "table": "Vendor", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "Webhook_pkey", + "schema": "public", + "table": "Webhook", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "WebhookExecution_pkey", + "schema": "public", + "table": "WebhookExecution", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "WhatsappBusinessAccount_pkey", + "schema": "public", + "table": "WhatsappBusinessAccount", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "WhatsappCall_pkey", + "schema": "public", + "table": "WhatsappCall", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "WhatsappCallPermission_pkey", + "schema": "public", + "table": "WhatsappCallPermission", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "WhatsappCoexistStaging_pkey", + "schema": "public", + "table": "WhatsappCoexistStaging", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "WhatsappFlow_pkey", + "schema": "public", + "table": "WhatsappFlow", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "WhatsappMessageTemplate_pkey", + "schema": "public", + "table": "WhatsappMessageTemplate", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "WhatsappSignupSession_pkey", + "schema": "public", + "table": "WhatsappSignupSession", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "WorkingHours_pkey", + "schema": "public", + "table": "WorkingHours", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "WorkingHoursDateOverride_pkey", + "schema": "public", + "table": "WorkingHoursDateOverride", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "WorkingHoursInterval_pkey", + "schema": "public", + "table": "WorkingHoursInterval", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "WorkingHoursMember_pkey", + "schema": "public", + "table": "WorkingHoursMember", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "Workspace_pkey", + "schema": "public", + "table": "Workspace", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "WorkspaceApiToken_pkey", + "schema": "public", + "table": "WorkspaceApiToken", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "WorkspaceBotMessageUsage_pkey", + "schema": "public", + "table": "WorkspaceBotMessageUsage", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "WorkspaceDeletionRecord_pkey", + "schema": "public", + "table": "WorkspaceDeletionRecord", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "WorkspaceMac_pkey", + "schema": "public", + "table": "WorkspaceMac", + "entityType": "pks" + }, + { + "columns": [ + "id" + ], + "nameExplicit": false, + "name": "WorkspaceMember_pkey", + "schema": "public", + "table": "WorkspaceMember", + "entityType": "pks" + }, + { + "nameExplicit": true, + "columns": [ + "contactInboxId", + "sourceId", + "createdAt" + ], + "nullsNotDistinct": false, + "name": "Message_source_dedup_idx", + "entityType": "uniques", + "schema": "public", + "table": "Message" + }, + { + "nameExplicit": true, + "columns": [ + "workspaceId", + "source", + "parentId", + "name" + ], + "nullsNotDistinct": true, + "name": "ProductCategory_workspaceId_parent_name_key", + "entityType": "uniques", + "schema": "public", + "table": "ProductCategory" + }, + { + "nameExplicit": true, + "columns": [ + "workspaceId" + ], + "nullsNotDistinct": false, + "name": "ResponseSlaPolicy_workspaceId_key", + "entityType": "uniques", + "schema": "public", + "table": "ResponseSlaPolicy" + }, + { + "nameExplicit": true, + "columns": [ + "token" + ], + "nullsNotDistinct": false, + "name": "UserDeviceToken_token_key", + "entityType": "uniques", + "schema": "public", + "table": "UserDeviceToken" + }, + { + "nameExplicit": true, + "columns": [ + "id", + "workspaceId" + ], + "nullsNotDistinct": false, + "name": "WorkingHours_id_workspaceId_key", + "entityType": "uniques", + "schema": "public", + "table": "WorkingHours" + }, + { + "nameExplicit": true, + "columns": [ + "workspaceId", + "userId" + ], + "nullsNotDistinct": false, + "name": "WorkingHoursMember_workspaceId_userId_key", + "entityType": "uniques", + "schema": "public", + "table": "WorkingHoursMember" + }, + { + "nameExplicit": true, + "columns": [ + "tokenHash" + ], + "nullsNotDistinct": false, + "name": "WorkspaceApiToken_tokenHash_key", + "entityType": "uniques", + "schema": "public", + "table": "WorkspaceApiToken" + }, + { + "nameExplicit": true, + "columns": [ + "workspaceId", + "periodStart" + ], + "nullsNotDistinct": false, + "name": "WorkspaceBotMessageUsage_workspaceId_periodStart_key", + "entityType": "uniques", + "schema": "public", + "table": "WorkspaceBotMessageUsage" + }, + { + "nameExplicit": true, + "columns": [ + "workspaceId" + ], + "nullsNotDistinct": false, + "name": "WorkspaceDeletionRecord_workspaceId_key", + "entityType": "uniques", + "schema": "public", + "table": "WorkspaceDeletionRecord" + }, + { + "nameExplicit": true, + "columns": [ + "workspaceId", + "periodStart", + "periodEnd" + ], + "nullsNotDistinct": false, + "name": "WorkspaceMac_workspaceId_periodStart_periodEnd_unique", + "entityType": "uniques", + "schema": "public", + "table": "WorkspaceMac" + }, + { + "nameExplicit": false, + "columns": [ + "userId" + ], + "nullsNotDistinct": false, + "name": "UserQuota_userId_key", + "schema": "public", + "table": "UserQuota", + "entityType": "uniques" + }, + { + "nameExplicit": false, + "columns": [ + "workspaceId" + ], + "nullsNotDistinct": false, + "name": "WorkspaceUsage_workspaceId_key", + "schema": "public", + "table": "WorkspaceUsage", + "entityType": "uniques" + }, + { + "value": "(\"channel\" = 'whatsapp' AND \"integrationWhatsappId\" IS NOT NULL AND \"ctwaClid\" IS NOT NULL AND \"wabaId\" IS NOT NULL) OR (\"channel\" = 'messenger' AND \"integrationMessengerId\" IS NOT NULL) OR (\"channel\" = 'instagram' AND \"integrationInstagramId\" IS NOT NULL)", + "name": "AdsConversionEvent_channel_integration_check", + "entityType": "checks", + "schema": "public", + "table": "AdsConversionEvent" + }, + { + "value": "\"parentBroadcastId\" IS NULL OR \"occurrenceAt\" IS NOT NULL", + "name": "Broadcast_occurrence_pair_check", + "entityType": "checks", + "schema": "public", + "table": "Broadcast" + }, + { + "value": "((\"actorUserId\" IS NOT NULL)::int + (\"actorTokenId\" IS NOT NULL)::int) <= 1", + "name": "ConnectSession_actor_at_most_one", + "entityType": "checks", + "schema": "public", + "table": "ConnectSession" + }, + { + "value": "\"status\" IN ('pending', 'authorized', 'awaiting_selection', 'completed', 'failed', 'expired', 'cancelled')", + "name": "ConnectSession_status_check", + "entityType": "checks", + "schema": "public", + "table": "ConnectSession" + }, + { + "value": "\"purpose\" IN ('connect', 'reconnect', 'facebook_ads', 'messaging_ads', 'lead_ads', 'meta_catalog')", + "name": "ConnectSession_purpose_check", + "entityType": "checks", + "schema": "public", + "table": "ConnectSession" + }, + { + "value": "\"errorCode\" IN ('state_mismatch', 'expired', 'provider_denied', 'exchange_failed', 'provider_error', 'no_candidates', 'already_connected', 'quota_exceeded', 'trial_expired', 'internal_error')", + "name": "ConnectSession_errorCode_check", + "entityType": "checks", + "schema": "public", + "table": "ConnectSession" + }, + { + "value": "\"errorCode\" IS NULL OR \"status\" IN ('failed', 'expired', 'cancelled')", + "name": "ConnectSession_errorCode_terminal_failure_check", + "entityType": "checks", + "schema": "public", + "table": "ConnectSession" + }, + { + "value": "(\"status\" IN ('completed', 'failed', 'expired', 'cancelled')) = (\"consumedAt\" IS NOT NULL)", + "name": "ConnectSession_terminal_consumedAt_check", + "entityType": "checks", + "schema": "public", + "table": "ConnectSession" + }, + { + "value": "\"status\" NOT IN ('completed', 'failed', 'expired', 'cancelled') OR \"encryptedAuth\" IS NULL", + "name": "ConnectSession_terminal_clears_encryptedAuth_check", + "entityType": "checks", + "schema": "public", + "table": "ConnectSession" + }, + { + "value": "\"purpose\" <> 'reconnect' OR \"status\" IN ('completed', 'failed', 'expired', 'cancelled') OR \"targetConnectionId\" IS NOT NULL", + "name": "ConnectSession_active_reconnect_requires_target_check", + "entityType": "checks", + "schema": "public", + "table": "ConnectSession" + }, + { + "value": "(\n (\"kind\" = 'channel' AND \"inboxId\" IS NOT NULL AND \"channel\" IS NOT NULL)\n OR\n (\"kind\" = 'integration' AND \"inboxId\" IS NULL AND \"channel\" IS NULL AND \"integrationId\" IS NOT NULL)\n )", + "name": "Connection_kind_relation_check", + "entityType": "checks", + "schema": "public", + "table": "Connection" + }, + { + "value": "NOT (\"inboxId\" IS NOT NULL AND \"integrationId\" IS NOT NULL)", + "name": "Connection_inbox_integration_exclusive_check", + "entityType": "checks", + "schema": "public", + "table": "Connection" + }, + { + "value": "\"kind\" IN ('channel', 'integration')", + "name": "Connection_kind_check", + "entityType": "checks", + "schema": "public", + "table": "Connection" + }, + { + "value": "\"status\" IN ('connected', 'degraded', 'needs_reauth', 'paused', 'disconnected')", + "name": "Connection_status_check", + "entityType": "checks", + "schema": "public", + "table": "Connection" + }, + { + "value": "\"statusReason\" IN ('manual', 'workspace_purge', 'trial_expired', 'tenant_suspended', 'token_revoked', 'provider_revoked', 'provider_offboarded', 'refresh_failed', 'verify_failed', 'quota_exceeded', 'orphaned_webhook')", + "name": "Connection_statusReason_check", + "entityType": "checks", + "schema": "public", + "table": "Connection" + }, + { + "value": "\"providerEventKind\" IS NULL OR \"providerEventKind\" IN ('revoked', 'offboarded', 'reconnected')", + "name": "Connection_providerEventKind_check", + "entityType": "checks", + "schema": "public", + "table": "Connection" + }, + { + "value": "(\"status\" = 'connected') = (\"statusReason\" IS NULL)", + "name": "Connection_status_reason_check", + "entityType": "checks", + "schema": "public", + "table": "Connection" + }, + { + "value": "(\"status\" = 'disconnected') = (\"disconnectedAt\" IS NOT NULL)", + "name": "Connection_disconnectedAt_check", + "entityType": "checks", + "schema": "public", + "table": "Connection" + }, + { + "value": "(\"activityType\" = 'flowExecuted' AND \"referenceType\" = 'flow' AND \"parentReferenceId\" = 0) OR (\"activityType\" = 'flowNodeExecuted' AND \"referenceType\" = 'flowNode' AND \"parentReferenceId\" <> 0) OR (\"activityType\" = 'automatedResponseMatched' AND \"referenceType\" = 'automatedResponse' AND \"parentReferenceId\" = 0) OR (\"activityType\" = 'formCompleted' AND \"referenceType\" = 'whatsappFlow' AND \"parentReferenceId\" = 0) OR (\"activityType\" = 'messageSent' AND \"referenceType\" = 'emailTopic' AND \"parentReferenceId\" = 0) OR (\"activityType\" = 'messageDelivered' AND \"referenceType\" = 'emailTopic' AND \"parentReferenceId\" = 0) OR (\"activityType\" = 'messageOpened' AND \"referenceType\" = 'emailTopic' AND \"parentReferenceId\" = 0) OR (\"activityType\" = 'messageClicked' AND \"referenceType\" = 'emailTopic' AND \"parentReferenceId\" = 0) OR (\"activityType\" = 'adClicked' AND \"referenceType\" = 'ad' AND \"parentReferenceId\" = 0)", + "name": "ContactActivity_allowed_pair_check", + "entityType": "checks", + "schema": "public", + "table": "ContactActivity" + }, + { + "value": "\"type\" IN ('ad', 'refLink', 'shortLink', 'qr')", + "name": "ContactReferralEvent_type_check", + "entityType": "checks", + "schema": "public", + "table": "ContactReferralEvent" + }, + { + "value": "\"provider\" IS NULL OR \"provider\" IN ('meta', 'google')", + "name": "ContactReferralEvent_provider_check", + "entityType": "checks", + "schema": "public", + "table": "ContactReferralEvent" + }, + { + "value": "\"clickIdType\" IS NULL OR \"clickIdType\" IN ('ctwa', 'gclid', 'gbraid')", + "name": "ContactReferralEvent_clickIdType_check", + "entityType": "checks", + "schema": "public", + "table": "ContactReferralEvent" + }, + { + "value": "(\"clickId\" IS NULL) = (\"clickIdType\" IS NULL)", + "name": "ContactReferralEvent_clickId_check", + "entityType": "checks", + "schema": "public", + "table": "ContactReferralEvent" + }, + { + "value": "\"usedCount\" >= 0 AND (\"usageLimit\" IS NULL OR \"usedCount\" <= \"usageLimit\")", + "name": "DiscountCode_usedCount_check", + "entityType": "checks", + "schema": "public", + "table": "DiscountCode" + }, + { + "value": "\"serviceFeePercent\" >= 0 AND \"serviceFeePercent\" <= 100", + "name": "EcommerceSettings_serviceFeePercent_check", + "entityType": "checks", + "schema": "public", + "table": "EcommerceSettings" + }, + { + "value": "\"status\" NOT IN ('sent', 'processed') OR (\"requestId\" IS NOT NULL AND \"sentAt\" IS NOT NULL)", + "name": "GoogleAdsConversionEvent_sent_requires_request_check", + "entityType": "checks", + "schema": "public", + "table": "GoogleAdsConversionEvent" + }, + { + "value": "\"status\" <> 'sending' OR (\"claimToken\" IS NOT NULL AND \"claimedAt\" IS NOT NULL)", + "name": "GoogleAdsConversionEvent_sending_requires_claim_check", + "entityType": "checks", + "schema": "public", + "table": "GoogleAdsConversionEvent" + }, + { + "value": "\"processingStatus\" IS NULL OR \"status\" IN ('sent', 'processed', 'failed')", + "name": "GoogleAdsConversionEvent_processing_status_check", + "entityType": "checks", + "schema": "public", + "table": "GoogleAdsConversionEvent" + }, + { + "value": "\"failureStage\" IS NULL OR \"status\" = 'failed'", + "name": "GoogleAdsConversionEvent_failure_stage_check", + "entityType": "checks", + "schema": "public", + "table": "GoogleAdsConversionEvent" + }, + { + "value": "(\"value\" IS NULL) = (\"currency\" IS NULL)", + "name": "GoogleAdsConversionEvent_value_currency_check", + "entityType": "checks", + "schema": "public", + "table": "GoogleAdsConversionEvent" + }, + { + "value": "\"value\" IS NULL OR \"value\" >= 0", + "name": "GoogleAdsConversionEvent_value_non_negative_check", + "entityType": "checks", + "schema": "public", + "table": "GoogleAdsConversionEvent" + }, + { + "value": "length(\"clickId\") BETWEEN 10 AND 512", + "name": "GoogleAdsConversionEvent_clickId_length_check", + "entityType": "checks", + "schema": "public", + "table": "GoogleAdsConversionEvent" + }, + { + "value": "\"uploadMethod\" IN ('dataManager', 'legacy')", + "name": "GoogleAdsConversionEvent_uploadMethod_check", + "entityType": "checks", + "schema": "public", + "table": "GoogleAdsConversionEvent" + }, + { + "value": "\"attempt\" >= 0 AND \"processingAttempts\" >= 0", + "name": "GoogleAdsConversionEvent_attempt_check", + "entityType": "checks", + "schema": "public", + "table": "GoogleAdsConversionEvent" + }, + { + "value": "(\"registrationStatus\" <> 'failed' OR \"registrationError\" IS NOT NULL)\n AND (\"registrationStatus\" <> 'registered' OR \"registrationError\" IS NULL)", + "name": "IntegrationWhatsapp_registrationStatus_error_consistent", + "entityType": "checks", + "schema": "public", + "table": "IntegrationWhatsapp" + }, + { + "value": "(\"channel\" = 'whatsapp' AND \"integrationWhatsappId\" IS NOT NULL AND \"integrationMessengerId\" IS NULL AND \"integrationInstagramId\" IS NULL) OR (\"channel\" = 'messenger' AND \"integrationMessengerId\" IS NOT NULL AND \"integrationWhatsappId\" IS NULL AND \"integrationInstagramId\" IS NULL) OR (\"channel\" = 'instagram' AND \"integrationInstagramId\" IS NOT NULL AND \"integrationWhatsappId\" IS NULL AND \"integrationMessengerId\" IS NULL)", + "name": "MessagingAdOperation_channel_integration_check", + "entityType": "checks", + "schema": "public", + "table": "MessagingAdOperation" + }, + { + "value": "(\"channel\" = 'whatsapp' AND \"integrationWhatsappId\" IS NOT NULL AND \"integrationMessengerId\" IS NULL AND \"integrationInstagramId\" IS NULL) OR (\"channel\" = 'messenger' AND \"integrationMessengerId\" IS NOT NULL AND \"integrationWhatsappId\" IS NULL AND \"integrationInstagramId\" IS NULL) OR (\"channel\" = 'instagram' AND \"integrationInstagramId\" IS NOT NULL AND \"integrationWhatsappId\" IS NULL AND \"integrationMessengerId\" IS NULL)", + "name": "MessagingAdsConnection_channel_integration_check", + "entityType": "checks", + "schema": "public", + "table": "MessagingAdsConnection" + }, + { + "value": "\"channel\" IN ('messenger', 'instagram', 'whatsapp')", + "name": "MetaCapiEvent_channel_check", + "entityType": "checks", + "schema": "public", + "table": "MetaCapiEvent" + }, + { + "value": "\"actionSource\" IN ('business_messaging', 'email', 'phone_call', 'chat', 'physical_store', 'system_generated', 'other')", + "name": "MetaCapiEvent_actionSource_check", + "entityType": "checks", + "schema": "public", + "table": "MetaCapiEvent" + }, + { + "value": "\"contentType\" IN ('product', 'product_group')", + "name": "MetaCapiEvent_contentType_check", + "entityType": "checks", + "schema": "public", + "table": "MetaCapiEvent" + }, + { + "value": "(\"workspaceMemberId\" IS NULL) <> (\"inboxTeamId\" IS NULL)", + "name": "PipelineItemAssignee_one_target_check", + "entityType": "checks", + "schema": "public", + "table": "PipelineItemAssignee" + }, + { + "value": "\"latitude\" BETWEEN -90 AND 90", + "name": "PlaceLocation_latitude_check", + "entityType": "checks", + "schema": "public", + "table": "PlaceLocation" + }, + { + "value": "\"longitude\" BETWEEN -180 AND 180", + "name": "PlaceLocation_longitude_check", + "entityType": "checks", + "schema": "public", + "table": "PlaceLocation" + }, + { + "value": "(\"customFieldId\" IS NULL) OR (\"systemFieldKey\" IS NULL)", + "name": "QuestionnaireQuestion_customFieldId_systemFieldKey_exclusive", + "entityType": "checks", + "schema": "public", + "table": "QuestionnaireQuestion" + }, + { + "value": "\"firstResponseTargetSeconds\" > 0 AND (\"nextResponseTargetSeconds\" IS NULL OR \"nextResponseTargetSeconds\" > 0)", + "name": "ResponseSlaPolicy_targets_check", + "entityType": "checks", + "schema": "public", + "table": "ResponseSlaPolicy" + }, + { + "value": "\"breachingThresholdPercent\" BETWEEN 1 AND 99", + "name": "ResponseSlaPolicy_threshold_check", + "entityType": "checks", + "schema": "public", + "table": "ResponseSlaPolicy" + }, + { + "value": "\"discountPercent\" >= 0 AND \"discountPercent\" <= 100", + "name": "Vendor_discountPercent_check", + "entityType": "checks", + "schema": "public", + "table": "Vendor" + }, + { + "value": "cardinality(\"candidatePhoneNumberIds\") > 0", + "name": "WhatsappSignupSession_candidates_not_empty", + "entityType": "checks", + "schema": "public", + "table": "WhatsappSignupSession" + }, + { + "value": "\"weekday\" BETWEEN 0 AND 6", + "name": "WorkingHoursInterval_weekday_check", + "entityType": "checks", + "schema": "public", + "table": "WorkingHoursInterval" + }, + { + "value": "0 <= \"startMinute\" AND \"startMinute\" < \"endMinute\" AND \"endMinute\" <= 1440", + "name": "WorkingHoursInterval_minutes_check", + "entityType": "checks", + "schema": "public", + "table": "WorkingHoursInterval" + } + ], + "renames": [] +} \ No newline at end of file diff --git a/packages/database/src/partials/broadcast.ts b/packages/database/src/partials/broadcast.ts index cc609691da..c39b0badeb 100644 --- a/packages/database/src/partials/broadcast.ts +++ b/packages/database/src/partials/broadcast.ts @@ -32,6 +32,20 @@ export const broadcastStatuses = z.enum([ ]) export type BroadcastStatus = z.infer +/** + * Why the system (not the customer) changed a broadcast's status. Set together + * with `statusErrorMessage` and `statusInboxId`; cleared when the customer + * resumes or moves the broadcast back to draft. + */ +export const broadcastStatusReasons = z.enum([ + "accountPolicyBlocked", + "accountSendRestricted", +]) +export type BroadcastStatusReason = z.infer + +/** Longest provider error text kept in `Broadcast.statusErrorMessage`. */ +export const BROADCAST_STATUS_ERROR_MESSAGE_MAX_LENGTH = 500 + /** * What happened to one slot of a repeating broadcast. `created` means a run * (child broadcast) exists — not that it was delivered; `skipped` is an diff --git a/packages/database/src/partials/coexist-sync-run.ts b/packages/database/src/partials/coexist-sync-run.ts index 6c70e82276..8803818301 100644 --- a/packages/database/src/partials/coexist-sync-run.ts +++ b/packages/database/src/partials/coexist-sync-run.ts @@ -29,14 +29,26 @@ export const coexistScanRunStatuses = [ "partial", ] as const +/** + * What a scan run is shown as. `cancelled` is derived, never stored: a cancelled + * scan is a `partial` row whose `currentError` is the cancel sentinel + * (`CONTACT_SCAN_ERRORS.cancelled`), so no enum value or migration is needed. + */ +export const contactScanRunStatuses = [ + ...coexistScanRunStatuses, + "cancelled", +] as const + +export type ContactScanRunStatus = (typeof contactScanRunStatuses)[number] + /** * View-level statuses the Contact Scan builder UI keys its copy/polling off - * of: every stored status the scan can be in, plus `"idle"` — a + * of: every status a scan run is shown as, plus `"idle"` — a * `ContactScanService`-only synthetic status meaning "no scan has ever been * requested for this inbox" (never persisted). */ export const contactScanViewStatuses = [ - ...coexistScanRunStatuses, + ...contactScanRunStatuses, "idle", ] as const diff --git a/packages/database/src/partials/message.ts b/packages/database/src/partials/message.ts index aa4ad50afd..582416fbb4 100644 --- a/packages/database/src/partials/message.ts +++ b/packages/database/src/partials/message.ts @@ -67,3 +67,61 @@ export const productMessageUnresolvableDataSchema = z.object({ "Comma-separated ids that are not sendable (`productsNotSendable`).", ), }) + +/** + * The fields {@link isResendableMessage} reads, typed loosely (the builder's + * resource and the stored row differ in how narrow these are). + */ +export type ResendableMessageFields = { + messageType: string + senderType: string + type: string + contentAttributes: unknown + sendError: string | null + sourceId: string | null + /** Empty on a row only the browser knows (a rejected submit): nothing to resend. */ + contactInboxId: string | null + parentId?: string | null | undefined +} + +/** `contentAttributes` key that keeps a private reply's comment createdAt (ISO string). */ +export const REPLY_TARGET_CREATED_AT_KEY = "replyToMessageCreatedAt" + +const hasReplyTargetCreatedAt = (contentAttributes: unknown): boolean => + typeof contentAttributes === "object" && + contentAttributes !== null && + REPLY_TARGET_CREATED_AT_KEY in contentAttributes && + typeof contentAttributes[REPLY_TARGET_CREATED_AT_KEY] === "string" + +const isPrivateReplyAttributes = (contentAttributes: unknown): boolean => + typeof contentAttributes === "object" && + contentAttributes !== null && + "isPrivateReply" in contentAttributes && + contentAttributes.isPrivateReply === true + +/** + * A message that can be sent again: an outgoing message a person or the API + * typed (never a bot or a flow), a DM or a private reply (stored as a `comment` + * but delivered as a DM), that failed and was never given a provider id. A + * public comment reply is excluded. One rule for the resend service and the + * inbox's Resend button, so the button is never offered for a message the + * service would refuse. + */ +export const isResendableMessage = ( + message: ResendableMessageFields, +): boolean => { + const isDirectMessage = + message.type === "message" || + (message.type === "comment" && + isPrivateReplyAttributes(message.contentAttributes)) + return ( + message.messageType === "outgoing" && + (message.senderType === "user" || message.senderType === "api") && + isDirectMessage && + message.sendError !== null && + message.sourceId === null && + Boolean(message.contactInboxId) && + // A reply to a comment can only be rebuilt when its createdAt was kept. + (!message.parentId || hasReplyTargetCreatedAt(message.contentAttributes)) + ) +} diff --git a/packages/database/src/relations/broadcast.ts b/packages/database/src/relations/broadcast.ts index 05d74af4c2..1c6e98214f 100644 --- a/packages/database/src/relations/broadcast.ts +++ b/packages/database/src/relations/broadcast.ts @@ -26,6 +26,12 @@ export const broadcastRelations = defineRelationsPart(schema, (r) => ({ from: r.broadcastModel.integrationMessengerId, to: r.integrationMessengerModel.id, }), + // The inbox behind `statusReason`; ORM-level only (no FK), null once deleted. + statusInbox: r.one.inboxModel({ + from: r.broadcastModel.statusInboxId, + to: r.inboxModel.id, + alias: "broadcastStatusInbox", + }), targets: r.many.broadcastTargetModel({ from: r.broadcastModel.id, to: r.broadcastTargetModel.broadcastId, diff --git a/packages/database/src/repositories/broadcast/repository.ts b/packages/database/src/repositories/broadcast/repository.ts index 98cce8b6d9..543b7c8b34 100644 --- a/packages/database/src/repositories/broadcast/repository.ts +++ b/packages/database/src/repositories/broadcast/repository.ts @@ -3,17 +3,28 @@ import { type DatabaseClient, db, eq, + exists, inArray, isNull, ne, + or, relationsFilterToSQL, } from "../../client" import { type BroadcastScheduleType, type BroadcastStatus, + broadcastStatuses, + broadcastTargetModes, withBroadcastTargets, } from "../../partials/broadcast" -import { broadcastModel, contactsOnBroadcastsModel } from "../../schema" +import { channelTypes } from "../../partials/channel" +import { + broadcastModel, + broadcastTargetModel, + contactsOnBroadcastsModel, + integrationMessengerModel, + integrationWhatsappModel, +} from "../../schema" import { getPaginationWithDefaults, likeContains, @@ -133,6 +144,7 @@ export const broadcastRepository = { name: true, }, }, + statusInbox: { columns: { id: true, name: true } }, ...withBroadcastTargets, ...withBroadcastRecurrence, }, @@ -197,6 +209,95 @@ export const broadcastRepository = { ) }, + /** + * Ids of the `sending` broadcasts that send through `inboxId`, in one query. + * `targets` mode matches a `BroadcastTarget` row. `channel` (legacy) mode + * matches the broadcast's integration column, or — when both integration + * columns are null — a whole-channel broadcast on the inbox's channel or an + * omnichannel one (which reaches every channel). Adding a channel needs no + * change here: whole-channel rows are matched on `channel` alone. + */ + async listSendingIdsForInbox( + input: { workspaceId: string; inboxId: string; channel: string }, + tx: DatabaseClient = db, + ): Promise<{ id: string; parentBroadcastId: string | null }[]> { + const viaTarget = and( + eq(broadcastModel.targetMode, broadcastTargetModes.enum.targets), + exists( + tx + .select({ one: broadcastTargetModel.broadcastId }) + .from(broadcastTargetModel) + .where( + and( + eq(broadcastTargetModel.broadcastId, broadcastModel.id), + eq(broadcastTargetModel.inboxId, input.inboxId), + ), + ), + ), + ) + const viaIntegration = or( + exists( + tx + .select({ one: integrationMessengerModel.id }) + .from(integrationMessengerModel) + .where( + and( + eq( + integrationMessengerModel.id, + broadcastModel.integrationMessengerId, + ), + eq(integrationMessengerModel.inboxId, input.inboxId), + ), + ), + ), + exists( + tx + .select({ one: integrationWhatsappModel.id }) + .from(integrationWhatsappModel) + .where( + and( + eq( + integrationWhatsappModel.id, + broadcastModel.integrationWhatsappId, + ), + eq(integrationWhatsappModel.inboxId, input.inboxId), + ), + ), + ), + ) + const wholeChannel = and( + isNull(broadcastModel.integrationMessengerId), + isNull(broadcastModel.integrationWhatsappId), + inArray(broadcastModel.channel, [ + input.channel, + channelTypes.enum.omnichannel, + ]), + ) + + const rows = await tx + .select({ + id: broadcastModel.id, + parentBroadcastId: broadcastModel.parentBroadcastId, + }) + .from(broadcastModel) + .where( + and( + eq(broadcastModel.workspaceId, input.workspaceId), + eq(broadcastModel.status, broadcastStatuses.enum.sending), + isNull(broadcastModel.deletedAt), + or( + viaTarget, + and( + eq(broadcastModel.targetMode, broadcastTargetModes.enum.channel), + or(viaIntegration, wholeChannel), + ), + ), + ), + ) + + return rows + }, + /** id-or-name lookup, scoped to a non-deleted broadcast in the workspace. */ async findByIdOrName( input: { workspaceId: string; idOrName: string }, @@ -211,7 +312,11 @@ export const broadcastRepository = { return await tx.query.broadcastModel.findFirst({ where, - with: { ...withBroadcastTargets, ...withBroadcastRecurrence }, + with: { + statusInbox: { columns: { id: true, name: true } }, + ...withBroadcastTargets, + ...withBroadcastRecurrence, + }, }) }, } diff --git a/packages/database/src/repositories/coexist-sync-run/repository.ts b/packages/database/src/repositories/coexist-sync-run/repository.ts index b9e17d12d7..052d0cda6f 100644 --- a/packages/database/src/repositories/coexist-sync-run/repository.ts +++ b/packages/database/src/repositories/coexist-sync-run/repository.ts @@ -134,6 +134,8 @@ export type CoexistRunProgressInput = { | "syncProgress" // Contact-scan-only: provider `after` cursor for continuation resume. | "resumeCursor" + // Scan progress resets it to 1 (the running claim), so only consecutive failures count. + | "attempts" > > /** @@ -173,6 +175,13 @@ export type PickDueRunsInput = { type: CoexistRunType batchSize: number maxAttempts: number + /** + * Also picks a `running` row whose claim was released (`claimToken IS NULL`) + * and whose heartbeat is older than this. For a run parked on a delayed job: + * if that job is lost the sweeper recovers it after this grace instead of + * after the one-hour stale window. Omitted by coexist, which stays unchanged. + */ + releasedGraceMs?: number tx?: DatabaseClient } @@ -478,6 +487,10 @@ export class CoexistSyncRunRepository { */ async pickDueRuns(input: PickDueRunsInput): Promise { const { tx = db } = input + const releasedClause = + input.releasedGraceMs === undefined + ? sql`` + : sql`OR (status = 'running' AND "claimToken" IS NULL AND "lastHeartbeatAt" < NOW() - make_interval(secs => ${input.releasedGraceMs / 1000}))` const picked = await tx.execute(sql` UPDATE "CoexistSyncRun" SET attempts = attempts + 1, @@ -488,6 +501,7 @@ export class CoexistSyncRunRepository { WHERE ( (status = 'init' AND "updatedAt" < NOW() - INTERVAL '10 seconds') OR (status = 'running' AND "lastHeartbeatAt" < NOW() - INTERVAL '1 hour') + ${releasedClause} ) AND type = ${input.type} AND attempts < ${input.maxAttempts} @@ -1019,12 +1033,15 @@ export class CoexistSyncRunRepository { async yieldForContinuation(input: { runId: string expect: CoexistRunWriteGuard + /** Written with the release; omitted leaves the count as it is. */ + attempts?: number tx?: DatabaseClient }): Promise { const { tx = db, runId, expect } = input const rows = await tx .update(coexistSyncRunModel) .set({ + ...(input.attempts === undefined ? {} : { attempts: input.attempts }), claimToken: null, lastHeartbeatAt: new Date(), updatedAt: new Date(), @@ -1107,6 +1124,97 @@ export class CoexistSyncRunRepository { return run ?? null } + /** + * Ends a live (`init`/`running`) scan on an integration as `partial` with the + * caller's sentinel, in one conditional UPDATE. Clearing `claimToken` and + * `resumeCursor` makes the worker's next fenced write match zero rows, so the + * walk stops without a new chunk (imported contacts stay). `workspaceId` is + * required for the operator's Cancel and omitted by the channel-disconnect + * teardown, which already holds the integration. + * + * @returns how many scans were ended (0 or 1: one live scan per integration). + */ + async cancelActiveContactScanRuns(input: { + channel: CoexistChannel + integrationId: string + workspaceId?: string + currentError: string + tx?: DatabaseClient + }): Promise { + const { tx = db } = input + const now = new Date() + const rows = await tx + .update(coexistSyncRunModel) + .set({ + status: "partial", + currentError: input.currentError, + claimToken: null, + resumeCursor: null, + finishedAt: now, + updatedAt: now, + }) + .where( + and( + eq(coexistSyncRunModel.type, "contact_scan"), + eq(coexistSyncRunModel.channel, input.channel), + eq(coexistSyncRunModel.integrationId, input.integrationId), + input.workspaceId === undefined + ? undefined + : eq(coexistSyncRunModel.workspaceId, input.workspaceId), + inArray(coexistSyncRunModel.status, PULL_CLAIMABLE_STATUSES), + ), + ) + .returning({ id: coexistSyncRunModel.id }) + + return rows.length + } + + /** + * Hands a scan back after a transient failure, in ONE atomic UPDATE: back to + * `init` for the sweeper to re-drive while it still has attempts left, else + * `failed` right now. It cannot wait for `markMaxAttemptsFailed`, which only + * ends a scan whose heartbeat is 10 minutes stale, and `pickDueRuns` no longer + * picks it at `maxAttempts`. `attempts` is the sweeper's pick count (a running + * claim is 1), so the Nth consecutive failure sees N: a completed page resets + * it to 1 and the 5th failure in a row fails the run. + * + * @returns the outcome, or `null` when the `expect` guard did not hold (the + * claim was taken over or the run was cancelled). + */ + async retryOrFailContactScanRun(input: { + runId: string + maxAttempts: number + retryError: string + exhaustedError: string + expect: CoexistRunWriteGuard + tx?: DatabaseClient + }): Promise { + const { tx = db } = input + const exhausted = sql`${coexistSyncRunModel.attempts} >= ${input.maxAttempts}` + const [row] = await tx + .update(coexistSyncRunModel) + .set({ + status: sql`CASE WHEN ${exhausted} THEN 'failed'::"coexistRunStatus" ELSE 'init'::"coexistRunStatus" END`, + currentError: sql`CASE WHEN ${exhausted} THEN ${input.exhaustedError} ELSE ${input.retryError} END`, + finishedAt: sql`CASE WHEN ${exhausted} THEN NOW() ELSE ${coexistSyncRunModel.finishedAt} END`, + resumeCursor: sql`CASE WHEN ${exhausted} THEN NULL ELSE ${coexistSyncRunModel.resumeCursor} END`, + lastHeartbeatAt: new Date(), + updatedAt: new Date(), + }) + .where( + and( + eq(coexistSyncRunModel.type, "contact_scan"), + ...runWriteFilter(input.runId, input.expect), + ), + ) + .returning({ status: coexistSyncRunModel.status }) + + if (!row) { + return null + } + return row.status === "failed" ? "failed" : "retry" + } + /** Newest scan run for this integration, workspace-scoped. */ async findLatestContactScanRun(input: { workspaceId: string @@ -1175,4 +1283,7 @@ export class CoexistSyncRunRepository { } } +/** What `retryOrFailContactScanRun` did: handed the run back, or ended it. */ +export type ContactScanRetryOutcome = "retry" | "failed" + export const coexistSyncRunRepository = new CoexistSyncRunRepository() diff --git a/packages/database/src/repositories/message/message-repository.ts b/packages/database/src/repositories/message/message-repository.ts index 2bd25af926..3e868d1f91 100644 --- a/packages/database/src/repositories/message/message-repository.ts +++ b/packages/database/src/repositories/message/message-repository.ts @@ -252,6 +252,19 @@ export interface IMessageRepository { overlay: Record }): Promise<{ id: string } | null> + /** + * Atomically clears a failed outgoing message's `sendError` so it can be sent + * again, only while it is still a failed send that never reached the channel + * (`sendError IS NOT NULL AND sourceId IS NULL`). Of two concurrent callers + * exactly one gets the row; the other (and a message that is not resendable) + * gets `null`, and must not enqueue anything. + */ + claimForResend(params: { + id: string + workspaceId: string + createdAt: Date + }): Promise<{ id: string } | null> + create(message: CreateMessageInput): Promise createOrUpdate(message: CreateMessageInput): Promise diff --git a/packages/database/src/schema/broadcast.ts b/packages/database/src/schema/broadcast.ts index 76585b08ea..357bb552e3 100644 --- a/packages/database/src/schema/broadcast.ts +++ b/packages/database/src/schema/broadcast.ts @@ -12,8 +12,10 @@ import { uniqueIndex, } from "drizzle-orm/pg-core" import { + type BroadcastStatusReason, broadcastScheduleTypes, broadcastStatuses, + broadcastStatusReasons, broadcastTargetModes, } from "../partials" import { @@ -30,6 +32,10 @@ export const broadcastStatus = pgEnum( "broadcastStatus", broadcastStatuses.options as [string, ...string[]], ) +export const broadcastStatusReason = pgEnum( + "broadcastStatusReason", + broadcastStatusReasons.options as [string, ...string[]], +) export const broadcastScheduleType = pgEnum( "broadcastScheduleType", broadcastScheduleTypes.options as [string, ...string[]], @@ -76,6 +82,12 @@ export const broadcastModel = pgTable( */ targetMode: text().notNull().default(broadcastTargetModes.enum.channel), status: broadcastStatus().notNull(), + /** Set when the system stopped the broadcast (see `broadcastStatusReasons`); null for a customer-driven status. No default. */ + statusReason: broadcastStatusReason().$type(), + /** The provider's error text behind `statusReason`, truncated to `BROADCAST_STATUS_ERROR_MESSAGE_MAX_LENGTH`. */ + statusErrorMessage: text(), + /** The inbox whose send error caused `statusReason`. No FK: resolved through the ORM-only `statusInbox` relation, null once the inbox is gone. */ + statusInboxId: bigintAsString(), schedulesType: broadcastScheduleType().notNull(), schedulesAt: timestamp(timestampConfig).notNull(), contactFilter: jsonb(), diff --git a/packages/database/src/sharding/message/repository/sharded-message-repository.ts b/packages/database/src/sharding/message/repository/sharded-message-repository.ts index 17884ea913..772b664bb2 100644 --- a/packages/database/src/sharding/message/repository/sharded-message-repository.ts +++ b/packages/database/src/sharding/message/repository/sharded-message-repository.ts @@ -809,6 +809,21 @@ export class ShardedMessageRepository implements IMessageRepository { ) } + claimForResend(params: { + id: string + workspaceId: string + createdAt: Date + }): Promise<{ id: string } | null> { + return this.updateAcrossShards( + params.id, + params.workspaceId, + { sendError: null }, + "claimForResend", + params.createdAt, + sql`${messageModel.sendError} IS NOT NULL AND ${messageModel.sourceId} IS NULL`, + ) + } + updateSendError( id: string, sendError: string | null, diff --git a/packages/sdk/__tests__/channel-error-reason.test.ts b/packages/sdk/__tests__/channel-error-reason.test.ts new file mode 100644 index 0000000000..401848eb68 --- /dev/null +++ b/packages/sdk/__tests__/channel-error-reason.test.ts @@ -0,0 +1,76 @@ +import { describe, expect, test } from "vitest" +import { + ChannelError, + ChannelErrorCategory, + ChannelErrorReason, + isAccountSendBlocked, + isRateLimited, + ThreadControlTakeRefusedError, +} from "../src" +import { parsedErrorSchema } from "../src/lib/schemas" + +describe("ChannelError reason", () => { + test("survives getErrorData and parsedErrorSchema", async () => { + const error = new ChannelError("blocked", ChannelErrorCategory.UNKNOWN, { + code: 2022, + reason: ChannelErrorReason.ACCOUNT_POLICY_BLOCKED, + }) + + const data = await error.getErrorData() + + expect(data.reason).toBe(ChannelErrorReason.ACCOUNT_POLICY_BLOCKED) + expect(parsedErrorSchema.parse(data).reason).toBe( + ChannelErrorReason.ACCOUNT_POLICY_BLOCKED, + ) + }) + + test("is absent when not assigned", async () => { + const error = new ChannelError("x", ChannelErrorCategory.UNKNOWN) + expect((await error.getErrorData()).reason).toBeUndefined() + }) + + test("survives ThreadControlTakeRefusedError.fromChannelError", () => { + const origin = new ChannelError( + "x", + ChannelErrorCategory.PERMISSION_DENIED, + { + reason: ChannelErrorReason.ACCOUNT_SEND_RESTRICTED, + }, + ) + + expect(ThreadControlTakeRefusedError.fromChannelError(origin).reason).toBe( + ChannelErrorReason.ACCOUNT_SEND_RESTRICTED, + ) + }) +}) + +describe("reason predicates", () => { + test("isAccountSendBlocked covers both account reasons only", () => { + expect( + isAccountSendBlocked({ + reason: ChannelErrorReason.ACCOUNT_POLICY_BLOCKED, + }), + ).toBe(true) + expect( + isAccountSendBlocked({ + reason: ChannelErrorReason.ACCOUNT_SEND_RESTRICTED, + }), + ).toBe(true) + expect( + isAccountSendBlocked({ reason: ChannelErrorReason.RATE_LIMITED }), + ).toBe(false) + expect(isAccountSendBlocked({})).toBe(false) + }) + + test("isRateLimited accepts category or reason", () => { + expect(isRateLimited({ category: ChannelErrorCategory.RATE_LIMITED })).toBe( + true, + ) + expect(isRateLimited({ reason: ChannelErrorReason.RATE_LIMITED })).toBe( + true, + ) + expect(isRateLimited({ category: ChannelErrorCategory.UNKNOWN })).toBe( + false, + ) + }) +}) diff --git a/packages/sdk/src/lib/channel-error-codes.ts b/packages/sdk/src/lib/channel-error-codes.ts index 1ce84f1e8c..b68ebaf265 100644 --- a/packages/sdk/src/lib/channel-error-codes.ts +++ b/packages/sdk/src/lib/channel-error-codes.ts @@ -26,3 +26,36 @@ export const PERMANENT_CATEGORIES = new Set([ ChannelErrorCategory.PAYLOAD_INVALID, ChannelErrorCategory.QUOTA_EXCEEDED, ]) + +/** + * Channel-agnostic finer-grained meaning of an error, assigned by each + * integration's error mapper. Independent of {@link ChannelErrorCategory}, so + * assigning a reason never changes retry behaviour. + */ +export const ChannelErrorReason = { + /** The account was blocked from sending after a policy violation. */ + ACCOUNT_POLICY_BLOCKED: "account_policy_blocked", + /** The account is temporarily restricted from sending. */ + ACCOUNT_SEND_RESTRICTED: "account_send_restricted", + /** The provider's rate limit was hit. */ + RATE_LIMITED: "rate_limited", +} as const + +export type ChannelErrorReason = + (typeof ChannelErrorReason)[keyof typeof ChannelErrorReason] + +export const channelErrorReasonValues = Object.values(ChannelErrorReason) + +export type ErrorWithReason = { + category?: string + reason?: ChannelErrorReason +} + +/** The whole account (not one recipient) may not send right now. */ +export const isAccountSendBlocked = (error: ErrorWithReason): boolean => + error.reason === ChannelErrorReason.ACCOUNT_POLICY_BLOCKED || + error.reason === ChannelErrorReason.ACCOUNT_SEND_RESTRICTED + +export const isRateLimited = (error: ErrorWithReason): boolean => + error.category === ChannelErrorCategory.RATE_LIMITED || + error.reason === ChannelErrorReason.RATE_LIMITED diff --git a/packages/sdk/src/lib/channel-error.ts b/packages/sdk/src/lib/channel-error.ts index a2f22cfeb5..78e285c946 100644 --- a/packages/sdk/src/lib/channel-error.ts +++ b/packages/sdk/src/lib/channel-error.ts @@ -1,21 +1,25 @@ import { type ChannelErrorCategory, + type ChannelErrorReason, PERMANENT_CATEGORIES, RETRYABLE_CATEGORIES, } from "./channel-error-codes" import { SdkException, UNKNOWN_ERROR } from "./exception" +import type { ParsedError } from "./schemas" export type ChannelErrorOptions = { code?: string | number httpStatusCode?: number subCode?: string | number | null type?: string + reason?: ChannelErrorReason } export class ChannelError extends SdkException { readonly category: ChannelErrorCategory readonly isRetryable: boolean readonly isPermanent: boolean + readonly reason?: ChannelErrorReason constructor( message: string, @@ -27,6 +31,7 @@ export class ChannelError extends SdkException { httpStatusCode = 400, subCode = null, type, + reason, } = options super(message, "channelError", httpStatusCode, null, type) @@ -35,6 +40,11 @@ export class ChannelError extends SdkException { this.category = category this.isRetryable = RETRYABLE_CATEGORIES.has(category) this.isPermanent = PERMANENT_CATEGORIES.has(category) + this.reason = reason + } + + override async getErrorData(): Promise { + return { ...(await super.getErrorData()), reason: this.reason } } } @@ -52,6 +62,7 @@ export class ThreadControlTakeRefusedError extends ChannelError { httpStatusCode: error.httpStatusCode, subCode: error.subCode ?? null, type: error.type, + reason: error.reason, }).setOriginError(error.getOriginError()) } } diff --git a/packages/sdk/src/lib/schemas.ts b/packages/sdk/src/lib/schemas.ts index 80d891e7b8..fa9a2ca1bb 100644 --- a/packages/sdk/src/lib/schemas.ts +++ b/packages/sdk/src/lib/schemas.ts @@ -1,4 +1,5 @@ import { z } from "zod" +import { channelErrorReasonValues } from "./channel-error-codes" export const integrationPropsSchema = z.object({ name: z.string().trim().min(1), @@ -11,6 +12,7 @@ export const parsedErrorSchema = z.object({ statusCode: z.number(), subcode: z.union([z.string(), z.number()]), category: z.string().optional(), + reason: z.enum(channelErrorReasonValues).optional(), isRetryable: z.boolean().optional(), isPermanent: z.boolean().optional(), }) diff --git a/packages/worker-config/__tests__/contact-scan-job-ids.test.ts b/packages/worker-config/__tests__/contact-scan-job-ids.test.ts new file mode 100644 index 0000000000..9f34e44c57 --- /dev/null +++ b/packages/worker-config/__tests__/contact-scan-job-ids.test.ts @@ -0,0 +1,56 @@ +import { describe, expect, it } from "vitest" +import { + buildContactScanJobId, + buildContactScanPageJobId, +} from "../src/queues/integration/contact-scan-job-ids" + +describe("contact scan job ids", () => { + it("a scheduler job id carries the attempt", () => { + expect(buildContactScanJobId({ runId: "r1", attempts: 2 })).toBe( + "contact-scan-r1-2", + ) + }) + + it("a forward continuation id is deterministic", () => { + const input = { runId: "r1", attempts: 2, pageNumber: 6 } + expect(buildContactScanPageJobId(input)).toBe("contact-scan-r1-2-page-6") + expect(buildContactScanPageJobId(input)).toBe( + buildContactScanPageJobId(input), + ) + }) + + it("a same-page retry gets a distinct id from the job still running that page", () => { + const running = buildContactScanPageJobId({ + runId: "r1", + attempts: 2, + pageNumber: 6, + }) + const retry = buildContactScanPageJobId({ + runId: "r1", + attempts: 2, + pageNumber: 6, + generation: 1_700_000_000_000, + }) + + expect(retry).not.toBe(running) + expect(retry).toBe("contact-scan-r1-2-page-6-gen-1700000000000") + }) + + it("two retries of the same page differ", () => { + const base = { runId: "r1", attempts: 2, pageNumber: 6 } + expect(buildContactScanPageJobId({ ...base, generation: 1 })).not.toBe( + buildContactScanPageJobId({ ...base, generation: 2 }), + ) + }) + + it("ids stay colon-free (they appear in BullMQ Redis keys)", () => { + expect( + buildContactScanPageJobId({ + runId: "r1", + attempts: 1, + pageNumber: 2, + generation: 3, + }), + ).not.toContain(":") + }) +}) diff --git a/packages/worker-config/src/queues/integration/contact-scan-job-ids.ts b/packages/worker-config/src/queues/integration/contact-scan-job-ids.ts index f8ca3790cb..60479e30f9 100644 --- a/packages/worker-config/src/queues/integration/contact-scan-job-ids.ts +++ b/packages/worker-config/src/queues/integration/contact-scan-job-ids.ts @@ -20,10 +20,19 @@ export const buildContactScanJobId = (input: { /** * Id for a run's continuation chunk: same run and attempts, next page. + * + * `generation` is for a chunk that retries the SAME page (after a rate limit): + * its id would equal the id of the job still running it, and BullMQ silently + * drops an add whose id still exists. Omitted when the walk moves forward. */ export const buildContactScanPageJobId = (input: { runId: string attempts: number pageNumber: number -}): string => - `${buildContactScanJobId({ runId: input.runId, attempts: input.attempts })}-page-${input.pageNumber}` + generation?: number +}): string => { + const base = `${buildContactScanJobId({ runId: input.runId, attempts: input.attempts })}-page-${input.pageNumber}` + return input.generation === undefined + ? base + : `${base}-gen-${input.generation}` +} From eb4158c861af2bfd48aefdaf9e427cadadc94881 Mon Sep 17 00:00:00 2001 From: Hung Phan Viet Date: Sat, 14 Nov 2026 12:14:25 +0700 Subject: [PATCH 2/6] fix(messaging): keep booking buttons on resend and pause only affected series --- .../__tests__/message-resend-outgoing.test.ts | 41 +++++++++++++++++++ packages/business/src/broadcast/service.ts | 16 +++++++- .../business/src/message/resend-outgoing.ts | 27 ++++++++++++ 3 files changed, 82 insertions(+), 2 deletions(-) diff --git a/packages/business/__tests__/message-resend-outgoing.test.ts b/packages/business/__tests__/message-resend-outgoing.test.ts index 814e3e168b..b1c9b04d3a 100644 --- a/packages/business/__tests__/message-resend-outgoing.test.ts +++ b/packages/business/__tests__/message-resend-outgoing.test.ts @@ -121,6 +121,47 @@ describe("messageService.resendOutgoing", () => { ) }) + test("a booking message is resent with its button, which some channels build their keyboard from", async () => { + const button = { type: "web_url", title: "Book", url: "https://x.test/b" } + mocks.findById.mockResolvedValue( + failedMessage({ + contentAttributes: { + type: "template", + payload: { templateType: "button", buttons: [button] }, + }, + }), + ) + + await resend() + + expect(mocks.chatQueueAdd).toHaveBeenCalledWith( + "sendChannelMessage", + expect.objectContaining({ + data: expect.objectContaining({ quickReplies: [button] }), + }), + ) + }) + + test.each([ + ["no attributes", null], + [ + "another template", + { type: "template", payload: { templateType: "generic" } }, + ], + ["a malformed payload", { type: "template", payload: "oops" }], + ])("a message with %s is resent without buttons", async (_name, contentAttributes) => { + mocks.findById.mockResolvedValue(failedMessage({ contentAttributes })) + + await resend() + + expect(mocks.chatQueueAdd).toHaveBeenCalledWith( + "sendChannelMessage", + expect.objectContaining({ + data: expect.objectContaining({ quickReplies: undefined }), + }), + ) + }) + test("a message with files is resent whole, with resolved attachment urls", async () => { mocks.findById.mockResolvedValue( failedMessage({ diff --git a/packages/business/src/broadcast/service.ts b/packages/business/src/broadcast/service.ts index 09e8106c83..a256c0fe8b 100644 --- a/packages/business/src/broadcast/service.ts +++ b/packages/business/src/broadcast/service.ts @@ -1577,11 +1577,23 @@ class BroadcastService extends BaseService { isNull(broadcastModel.deletedAt), ), ) - .returning({ id: broadcastModel.id }) + .returning({ + id: broadcastModel.id, + parentBroadcastId: broadcastModel.parentBroadcastId, + }) + // Only series with a run this block actually stopped are paused: a run + // that ended or was stopped since the list was read leaves its series be. + const stoppedParentIds = new Set( + stopped.flatMap((row) => + row.parentBroadcastId === null ? [] : [row.parentBroadcastId], + ), + ) await this.pauseSeriesForBlockedAccount(tx, { workspaceId: input.workspaceId, - series, + series: series.filter((recurrence) => + stoppedParentIds.has(recurrence.broadcastId), + ), reasonColumns, }) return stopped.map((row) => row.id) diff --git a/packages/business/src/message/resend-outgoing.ts b/packages/business/src/message/resend-outgoing.ts index 7a20ae5dfc..a965feb2aa 100644 --- a/packages/business/src/message/resend-outgoing.ts +++ b/packages/business/src/message/resend-outgoing.ts @@ -4,6 +4,7 @@ import { } from "@chatbotx.io/database/partials" import { createMessageRepository } from "@chatbotx.io/database/repositories" import type { MessageModel } from "@chatbotx.io/database/types" +import type { MessageButtonTemplate } from "@chatbotx.io/sdk" import { ChatJobAction, chatQueue } from "@chatbotx.io/worker-config" import { contactInboxService } from "../contact-inbox/service" import { conversationService } from "../conversation/service" @@ -25,6 +26,31 @@ const readReplyTargetCreatedAt = ( return Number.isNaN(date.getTime()) ? null : date } +/** + * The buttons a message was created with (a booking link), kept on the row as a + * button template: some channels (Telegram) build their keyboard only from the + * send job's `quickReplies`, so a resend must pass them again. + */ +const readStoredButtons = ( + contentAttributes: MessageModel["contentAttributes"], +): MessageButtonTemplate[] | undefined => { + if (contentAttributes?.type !== "template") { + return + } + const payload: unknown = contentAttributes.payload + if ( + typeof payload !== "object" || + payload === null || + !("templateType" in payload) || + payload.templateType !== "button" || + !("buttons" in payload) || + !Array.isArray(payload.buttons) + ) { + return + } + return payload.buttons +} + /** * Re-queues a failed outgoing message for delivery, whole (no record is kept of * which part reached the customer). Safe against a double click: the failed @@ -111,6 +137,7 @@ export const resendOutgoing = async (props: { conversation, contactInbox, message: { ...messageWithAttachments, parentCreatedAt }, + quickReplies: readStoredButtons(message.contentAttributes), sendFrom: "inbox", }, }) From be0b4f136050d7a9c4f11a0bc86ebb6b19ccc1d7 Mon Sep 17 00:00:00 2001 From: Hung Phan Viet Date: Sat, 14 Nov 2026 12:54:35 +0700 Subject: [PATCH 3/6] fix(messaging): tighten resend rules, send queue holds and contact scan job ids --- .../__tests__/api-parity-manifest.json | 1 - .../__tests__/messages-public-api.test.ts | 20 +++--- .../__tests__/resend-message-button.test.tsx | 1 - .../__tests__/send-queue-notice.test.tsx | 20 ++++-- apps/builder/messages/ar.json | 3 +- apps/builder/messages/az.json | 3 +- apps/builder/messages/da.json | 3 +- apps/builder/messages/de.json | 3 +- apps/builder/messages/en.json | 3 +- apps/builder/messages/es.json | 3 +- apps/builder/messages/fi.json | 3 +- apps/builder/messages/fr.json | 3 +- apps/builder/messages/he.json | 3 +- apps/builder/messages/id.json | 3 +- apps/builder/messages/it.json | 3 +- apps/builder/messages/ja.json | 3 +- apps/builder/messages/nl.json | 3 +- apps/builder/messages/pt-BR.json | 3 +- apps/builder/messages/pt-PT.json | 3 +- apps/builder/messages/ro.json | 3 +- apps/builder/messages/sv.json | 3 +- apps/builder/messages/tr.json | 3 +- apps/builder/messages/vi.json | 3 +- apps/builder/messages/zh-CN.json | 3 +- apps/builder/messages/zh-TW.json | 3 +- .../src/features/chat/store/chat-store.ts | 4 +- .../components/contact-scan-history-table.tsx | 8 ++- .../messages/actions/resend-message.action.ts | 25 +++----- .../src/features/messages/api/public.ts | 6 +- .../components/resend-message-button.tsx | 14 +---- .../messages/components/send-queue-notice.tsx | 23 +++---- .../messages/lib/__tests__/send-queue.test.ts | 26 +++++++- .../src/features/messages/lib/send-queue.ts | 30 ++++++++- .../src/features/messages/schema/mutation.ts | 2 +- .../__tests__/contact-scan-engine.test.ts | 26 ++++++++ .../__tests__/send-message-handler.test.ts | 61 +++++++++++++++++++ apps/worker/src/chat/handlers/send-message.ts | 15 +++-- .../handlers/contact-scan/engine.ts | 8 ++- .../schedule/handlers/scan-contact-scans.ts | 1 + docs/contact-scan.md | 12 ++-- .../messenger/src/handlers/conversation.ts | 1 + .../broadcast-stop-blocked-account-db.test.ts | 47 ++++++++++++++ .../message-resendable-partial.test.ts | 5 ++ packages/database/src/partials/message.ts | 14 +++++ .../repository/sharded-message-repository.ts | 2 +- .../__tests__/contact-scan-job-ids.test.ts | 11 ++++ .../integration/contact-scan-job-ids.ts | 13 +++- 47 files changed, 354 insertions(+), 105 deletions(-) diff --git a/apps/builder/__tests__/api-parity-manifest.json b/apps/builder/__tests__/api-parity-manifest.json index 28a2458650..ece481377c 100644 --- a/apps/builder/__tests__/api-parity-manifest.json +++ b/apps/builder/__tests__/api-parity-manifest.json @@ -350,7 +350,6 @@ "messages/delete-message.action:deleteMessageAction": "covered:messages", "messages/edit-message.action:editMessage": "covered:messages", "messages/edit-message.action:editMessageAction": "covered:messages", - "messages/resend-message.action:resendMessage": "covered:messages", "messages/resend-message.action:resendMessageAction": "covered:messages", "messages/generate-call-ai-summary.action:generateCallAiSummaryAction": "covered:messages", "messages/get-call-recording-url.action:getCallRecordingUrlAction": "covered:messages", diff --git a/apps/builder/__tests__/messages-public-api.test.ts b/apps/builder/__tests__/messages-public-api.test.ts index 5ca48b4125..ef7ee99c2f 100644 --- a/apps/builder/__tests__/messages-public-api.test.ts +++ b/apps/builder/__tests__/messages-public-api.test.ts @@ -53,6 +53,7 @@ const conversationService = { const messageService = { findByIdWithUrls: vi.fn(), createOutgoing: vi.fn(), + resendOutgoing: vi.fn(), } const resolveTemplateParams = vi.fn() vi.mock("@chatbotx.io/business", () => ({ @@ -98,11 +99,6 @@ vi.mock("@/features/messages/actions/delete-message.action", () => ({ deleteMessage, })) -const resendMessage = vi.fn() -vi.mock("@/features/messages/actions/resend-message.action", () => ({ - resendMessage, -})) - const changeMessageAttributes = vi.fn() vi.mock("@/features/messages/actions/change-message-attributes.action", () => ({ changeMessageAttributes, @@ -419,19 +415,23 @@ describe("POST /v1/conversations/{conversationId}/messages/{messageId}/resend", expect(procedure.route.tags).toContain("Messages") }) - test("delegates to resendMessage with the id field it expects and returns its result", async () => { + test("delegates to messageService.resendOutgoing with the id field it expects and returns its result", async () => { const createdAt = new Date("2026-01-01T00:00:00Z") - resendMessage.mockResolvedValueOnce({ id: "msg-1", queued: true }) + messageService.resendOutgoing.mockResolvedValueOnce({ + id: "msg-1", + queued: true, + }) const result = await procedure.handler?.({ context, input: { conversationId: "conv-1", messageId: "msg-1", createdAt }, }) - expect(resendMessage).toHaveBeenCalledWith({ + expect(messageService.resendOutgoing).toHaveBeenCalledWith({ workspaceId: "ws-1", conversationId: "conv-1", - parsedInput: { id: "msg-1", createdAt }, + messageId: "msg-1", + createdAt, }) expect(result).toEqual({ id: "msg-1", queued: true }) }) @@ -452,7 +452,7 @@ describe("POST /v1/conversations/{conversationId}/messages/{messageId}/resend", }), ).rejects.toThrow("Conversation not found") - expect(resendMessage).not.toHaveBeenCalled() + expect(messageService.resendOutgoing).not.toHaveBeenCalled() }) }) diff --git a/apps/builder/__tests__/resend-message-button.test.tsx b/apps/builder/__tests__/resend-message-button.test.tsx index f511e3e413..1feb5d692f 100644 --- a/apps/builder/__tests__/resend-message-button.test.tsx +++ b/apps/builder/__tests__/resend-message-button.test.tsx @@ -112,7 +112,6 @@ describe("ResendMessageButton", () => { const { conversationId, update } = lastQueueUpdate(0) expect(conversationId).toBe("conv-1") expect(update(createSendQueue()).inFlight?.messageId).toBe("msg-1") - expect(el.querySelector("button")?.disabled).toBe(true) await act(async () => finish({ data: { id: "msg-1", queued: true } })) expect(toast.error).not.toHaveBeenCalled() diff --git a/apps/builder/__tests__/send-queue-notice.test.tsx b/apps/builder/__tests__/send-queue-notice.test.tsx index 8303d5e4fd..279d431a46 100644 --- a/apps/builder/__tests__/send-queue-notice.test.tsx +++ b/apps/builder/__tests__/send-queue-notice.test.tsx @@ -34,7 +34,7 @@ afterEach(() => { }) describe("SendQueueNotice", () => { - test("after a failure it says how many are held and offers only Discard (the resend is on the failed message)", () => { + test("after a failure it says so and offers to keep sending or discard the queued messages", () => { const onDiscard = vi.fn() const onContinue = vi.fn() const el = render({ @@ -46,8 +46,8 @@ describe("SendQueueNotice", () => { expect(el.getAttribute("role")).toBeNull() expect(el.querySelector('[role="alert"]')).not.toBeNull() - expect(el.textContent).toContain("messages.sendQueue.failed:3") - expect(buttonWithText(el, "messages.sendQueue.continue")).toBeUndefined() + expect(el.textContent).toContain("messages.sendQueue.failed") + expect(buttonWithText(el, "messages.sendQueue.continue")).toBeDefined() act(() => { buttonWithText(el, "messages.sendQueue.discard")?.click() @@ -56,6 +56,18 @@ describe("SendQueueNotice", () => { expect(onContinue).not.toHaveBeenCalled() }) + test("with nothing queued the discard button reads Dismiss", () => { + const el = render({ + heldCount: 0, + reason: "failed", + onContinue: vi.fn(), + onDiscard: vi.fn(), + }) + + expect(buttonWithText(el, "messages.sendQueue.dismiss")).toBeDefined() + expect(buttonWithText(el, "messages.sendQueue.discard")).toBeUndefined() + }) + test("after a lost answer it offers to send the rest or discard them", () => { const onDiscard = vi.fn() const onContinue = vi.fn() @@ -66,7 +78,7 @@ describe("SendQueueNotice", () => { onDiscard, }) - expect(el.textContent).toContain("messages.sendQueue.unconfirmed:2") + expect(el.textContent).toContain("messages.sendQueue.unconfirmed") act(() => { buttonWithText(el, "messages.sendQueue.continue")?.click() diff --git a/apps/builder/messages/ar.json b/apps/builder/messages/ar.json index e7cf20c475..20bad25666 100644 --- a/apps/builder/messages/ar.json +++ b/apps/builder/messages/ar.json @@ -4599,7 +4599,8 @@ "failed": "فشل إرسال رسالة. أعد إرسالها لمتابعة الإرسال.", "unconfirmed": "تعذّر تأكيد إرسال آخر رسالة. اختر ما إذا كنت تريد متابعة الإرسال.", "continue": "متابعة الإرسال", - "discard": "إغلاق" + "discard": "تجاهل الرسائل في قائمة الانتظار", + "dismiss": "تجاهل" } }, "instagram": { diff --git a/apps/builder/messages/az.json b/apps/builder/messages/az.json index 9eb658bcc3..bbf7cb31ed 100644 --- a/apps/builder/messages/az.json +++ b/apps/builder/messages/az.json @@ -5281,7 +5281,8 @@ "failed": "Mesaj göndərilmədi. Göndərməyə davam etmək üçün onu yenidən göndərin.", "unconfirmed": "Son mesajın göndərildiyini təsdiqləyə bilmədik. Göndərməyə davam edib-etməyəcəyinizi seçin.", "continue": "Göndərməyə davam et", - "discard": "Bağla" + "discard": "Növbədəki mesajları sil", + "dismiss": "Bağla" } }, "instagram": { diff --git a/apps/builder/messages/da.json b/apps/builder/messages/da.json index a2d33dd9a3..3f0b38df94 100644 --- a/apps/builder/messages/da.json +++ b/apps/builder/messages/da.json @@ -4599,7 +4599,8 @@ "failed": "En besked kunne ikke sendes. Send den igen for at fortsætte.", "unconfirmed": "Vi kunne ikke bekræfte, at den sidste besked blev sendt. Vælg, om du vil fortsætte.", "continue": "Fortsæt med at sende", - "discard": "Afvis" + "discard": "Kassér beskeder i kø", + "dismiss": "Afvis" } }, "instagram": { diff --git a/apps/builder/messages/de.json b/apps/builder/messages/de.json index b0c030a3d5..08f02ac907 100644 --- a/apps/builder/messages/de.json +++ b/apps/builder/messages/de.json @@ -4599,7 +4599,8 @@ "failed": "Eine Nachricht konnte nicht gesendet werden. Sende sie erneut, um fortzufahren.", "unconfirmed": "Wir konnten nicht bestätigen, dass die letzte Nachricht gesendet wurde. Wähle, ob du weitersenden möchtest.", "continue": "Weitersenden", - "discard": "Schließen" + "discard": "Wartende Nachrichten verwerfen", + "dismiss": "Schließen" } }, "instagram": { diff --git a/apps/builder/messages/en.json b/apps/builder/messages/en.json index 65108b7d35..ebaef68bf0 100644 --- a/apps/builder/messages/en.json +++ b/apps/builder/messages/en.json @@ -5281,7 +5281,8 @@ "failed": "A message failed to send. Resend it to continue sending.", "unconfirmed": "We couldn't confirm the last message was sent. Choose whether to keep sending.", "continue": "Keep sending", - "discard": "Dismiss" + "discard": "Discard queued messages", + "dismiss": "Dismiss" } }, "instagram": { diff --git a/apps/builder/messages/es.json b/apps/builder/messages/es.json index 7e8677d400..fe8b40df16 100644 --- a/apps/builder/messages/es.json +++ b/apps/builder/messages/es.json @@ -4599,7 +4599,8 @@ "failed": "No se pudo enviar un mensaje. Reenvíalo para seguir enviando.", "unconfirmed": "No pudimos confirmar que el último mensaje se envió. Elige si quieres seguir enviando.", "continue": "Seguir enviando", - "discard": "Descartar" + "discard": "Descartar mensajes en cola", + "dismiss": "Descartar" } }, "instagram": { diff --git a/apps/builder/messages/fi.json b/apps/builder/messages/fi.json index 139cac4255..31541eb755 100644 --- a/apps/builder/messages/fi.json +++ b/apps/builder/messages/fi.json @@ -4599,7 +4599,8 @@ "failed": "Viestin lähetys epäonnistui. Lähetä se uudelleen jatkaaksesi.", "unconfirmed": "Emme voineet vahvistaa, että viimeisin viesti lähetettiin. Valitse, jatketaanko lähettämistä.", "continue": "Jatka lähettämistä", - "discard": "Hylkää" + "discard": "Hylkää jonossa olevat viestit", + "dismiss": "Hylkää" } }, "instagram": { diff --git a/apps/builder/messages/fr.json b/apps/builder/messages/fr.json index cee6e1f1a8..cb36383954 100644 --- a/apps/builder/messages/fr.json +++ b/apps/builder/messages/fr.json @@ -4599,7 +4599,8 @@ "failed": "Un message n'a pas pu être envoyé. Renvoyez-le pour continuer.", "unconfirmed": "Nous n'avons pas pu confirmer l'envoi du dernier message. Choisissez de continuer ou non.", "continue": "Continuer l'envoi", - "discard": "Ignorer" + "discard": "Supprimer les messages en attente", + "dismiss": "Ignorer" } }, "instagram": { diff --git a/apps/builder/messages/he.json b/apps/builder/messages/he.json index 402117e0e8..a232c1331f 100644 --- a/apps/builder/messages/he.json +++ b/apps/builder/messages/he.json @@ -2232,7 +2232,8 @@ "failed": "שליחת הודעה נכשלה. שלח אותה שוב כדי להמשיך.", "unconfirmed": "לא הצלחנו לאשר שההודעה האחרונה נשלחה. בחר אם להמשיך לשלוח.", "continue": "המשך לשלוח", - "discard": "סגור" + "discard": "מחק הודעות בתור", + "dismiss": "סגור" } }, "instagram": { diff --git a/apps/builder/messages/id.json b/apps/builder/messages/id.json index 9f3438fb9e..5a30dfc9a6 100644 --- a/apps/builder/messages/id.json +++ b/apps/builder/messages/id.json @@ -4599,7 +4599,8 @@ "failed": "Sebuah pesan gagal terkirim. Kirim ulang untuk melanjutkan.", "unconfirmed": "Kami tidak dapat memastikan pesan terakhir terkirim. Pilih apakah akan terus mengirim.", "continue": "Lanjutkan pengiriman", - "discard": "Tutup" + "discard": "Buang pesan dalam antrean", + "dismiss": "Tutup" } }, "instagram": { diff --git a/apps/builder/messages/it.json b/apps/builder/messages/it.json index 82a997e6d5..eebbb79fa0 100644 --- a/apps/builder/messages/it.json +++ b/apps/builder/messages/it.json @@ -4599,7 +4599,8 @@ "failed": "Un messaggio non è stato inviato. Invialo di nuovo per continuare.", "unconfirmed": "Non siamo riusciti a confermare l'invio dell'ultimo messaggio. Scegli se continuare a inviare.", "continue": "Continua a inviare", - "discard": "Ignora" + "discard": "Elimina i messaggi in coda", + "dismiss": "Ignora" } }, "instagram": { diff --git a/apps/builder/messages/ja.json b/apps/builder/messages/ja.json index 13737841f2..b6c9413dcd 100644 --- a/apps/builder/messages/ja.json +++ b/apps/builder/messages/ja.json @@ -4576,7 +4576,8 @@ "failed": "メッセージを送信できませんでした。再送信すると続行できます。", "unconfirmed": "最後のメッセージが送信されたか確認できませんでした。送信を続けるか選択してください。", "continue": "送信を続ける", - "discard": "閉じる" + "discard": "待機中のメッセージを破棄", + "dismiss": "閉じる" } }, "instagram": { diff --git a/apps/builder/messages/nl.json b/apps/builder/messages/nl.json index 014491adbe..b42fbe475e 100644 --- a/apps/builder/messages/nl.json +++ b/apps/builder/messages/nl.json @@ -4599,7 +4599,8 @@ "failed": "Een bericht kon niet worden verzonden. Verstuur het opnieuw om door te gaan.", "unconfirmed": "We konden niet bevestigen dat het laatste bericht is verzonden. Kies of je wilt doorgaan met verzenden.", "continue": "Doorgaan met verzenden", - "discard": "Sluiten" + "discard": "Berichten in de wachtrij verwijderen", + "dismiss": "Sluiten" } }, "instagram": { diff --git a/apps/builder/messages/pt-BR.json b/apps/builder/messages/pt-BR.json index 7231566f1d..9b738d42e8 100644 --- a/apps/builder/messages/pt-BR.json +++ b/apps/builder/messages/pt-BR.json @@ -4576,7 +4576,8 @@ "failed": "Uma mensagem não foi enviada. Reenvie-a para continuar.", "unconfirmed": "Não foi possível confirmar o envio da última mensagem. Escolha se quer continuar enviando.", "continue": "Continuar enviando", - "discard": "Dispensar" + "discard": "Descartar mensagens na fila", + "dismiss": "Dispensar" } }, "instagram": { diff --git a/apps/builder/messages/pt-PT.json b/apps/builder/messages/pt-PT.json index 1ee1511d7b..97de55e4a7 100644 --- a/apps/builder/messages/pt-PT.json +++ b/apps/builder/messages/pt-PT.json @@ -4599,7 +4599,8 @@ "failed": "Uma mensagem não foi enviada. Reenvie-a para continuar.", "unconfirmed": "Não foi possível confirmar o envio da última mensagem. Escolha se quer continuar a enviar.", "continue": "Continuar a enviar", - "discard": "Dispensar" + "discard": "Descartar mensagens em fila", + "dismiss": "Dispensar" } }, "instagram": { diff --git a/apps/builder/messages/ro.json b/apps/builder/messages/ro.json index 31a143eb7a..25cc98b4fe 100644 --- a/apps/builder/messages/ro.json +++ b/apps/builder/messages/ro.json @@ -4599,7 +4599,8 @@ "failed": "Un mesaj nu a putut fi trimis. Retrimite-l pentru a continua.", "unconfirmed": "Nu am putut confirma că ultimul mesaj a fost trimis. Alege dacă vrei să continui trimiterea.", "continue": "Continuă trimiterea", - "discard": "Închide" + "discard": "Renunță la mesajele din coadă", + "dismiss": "Închide" } }, "instagram": { diff --git a/apps/builder/messages/sv.json b/apps/builder/messages/sv.json index 5f33b9bba0..42f8ba1278 100644 --- a/apps/builder/messages/sv.json +++ b/apps/builder/messages/sv.json @@ -5752,7 +5752,8 @@ "failed": "Ett meddelande kunde inte skickas. Skicka det igen för att fortsätta.", "unconfirmed": "Vi kunde inte bekräfta att det senaste meddelandet skickades. Välj om du vill fortsätta skicka.", "continue": "Fortsätt skicka", - "discard": "Avfärda" + "discard": "Kasta meddelanden i kön", + "dismiss": "Avfärda" } }, "messenger": { diff --git a/apps/builder/messages/tr.json b/apps/builder/messages/tr.json index 0b59a80139..4f191868dc 100644 --- a/apps/builder/messages/tr.json +++ b/apps/builder/messages/tr.json @@ -4599,7 +4599,8 @@ "failed": "Bir mesaj gönderilemedi. Devam etmek için yeniden gönderin.", "unconfirmed": "Son mesajın gönderildiği doğrulanamadı. Göndermeye devam edip etmeyeceğinizi seçin.", "continue": "Göndermeye devam et", - "discard": "Kapat" + "discard": "Kuyruktaki mesajları sil", + "dismiss": "Kapat" } }, "instagram": { diff --git a/apps/builder/messages/vi.json b/apps/builder/messages/vi.json index a534349e62..dc3a0b51f6 100644 --- a/apps/builder/messages/vi.json +++ b/apps/builder/messages/vi.json @@ -4641,7 +4641,8 @@ "failed": "Một tin nhắn gửi thất bại. Hãy gửi lại để tiếp tục gửi.", "unconfirmed": "Chưa xác nhận được tin nhắn cuối đã gửi. Hãy chọn có tiếp tục gửi hay không.", "continue": "Tiếp tục gửi", - "discard": "Bỏ qua" + "discard": "Hủy các tin đang chờ", + "dismiss": "Bỏ qua" } }, "instagram": { diff --git a/apps/builder/messages/zh-CN.json b/apps/builder/messages/zh-CN.json index 7d6395fc9b..5acc17bfca 100644 --- a/apps/builder/messages/zh-CN.json +++ b/apps/builder/messages/zh-CN.json @@ -5752,7 +5752,8 @@ "failed": "有一条消息发送失败。请重新发送以继续。", "unconfirmed": "无法确认最后一条消息是否已发送。请选择是否继续发送。", "continue": "继续发送", - "discard": "忽略" + "discard": "丢弃排队中的消息", + "dismiss": "忽略" } }, "messenger": { diff --git a/apps/builder/messages/zh-TW.json b/apps/builder/messages/zh-TW.json index 8144246a54..a9561af870 100644 --- a/apps/builder/messages/zh-TW.json +++ b/apps/builder/messages/zh-TW.json @@ -1910,7 +1910,8 @@ "failed": "有一則訊息傳送失敗。請重新傳送以繼續。", "unconfirmed": "無法確認最後一則訊息是否已傳送。請選擇是否繼續傳送。", "continue": "繼續傳送", - "discard": "忽略" + "discard": "捨棄佇列中的訊息", + "dismiss": "忽略" } }, "productCategories": { diff --git a/apps/builder/src/features/chat/store/chat-store.ts b/apps/builder/src/features/chat/store/chat-store.ts index 059fd3ec1c..54a6d110f9 100644 --- a/apps/builder/src/features/chat/store/chat-store.ts +++ b/apps/builder/src/features/chat/store/chat-store.ts @@ -1212,7 +1212,9 @@ export const createChatStore = (initialState: ChatStoreInitialState = {}) => { changed ||= next !== queue sendQueues[conversationId] = next } - return changed ? { sendQueues } : state + return changed + ? { sendQueues: pruneIdleSendQueues(sendQueues, Date.now()) } + : state }) }, diff --git a/apps/builder/src/features/contact-scan/components/contact-scan-history-table.tsx b/apps/builder/src/features/contact-scan/components/contact-scan-history-table.tsx index 962601e8cd..92f94fb7c5 100644 --- a/apps/builder/src/features/contact-scan/components/contact-scan-history-table.tsx +++ b/apps/builder/src/features/contact-scan/components/contact-scan-history-table.tsx @@ -158,7 +158,13 @@ export function ContactScanHistoryTable({ size: 280, header: t("contactScan.histories.columns.error"), cell: ({ row }) => ( - + ), enableSorting: false, enableHiding: false, diff --git a/apps/builder/src/features/messages/actions/resend-message.action.ts b/apps/builder/src/features/messages/actions/resend-message.action.ts index 100b97d41e..f44e389020 100644 --- a/apps/builder/src/features/messages/actions/resend-message.action.ts +++ b/apps/builder/src/features/messages/actions/resend-message.action.ts @@ -3,23 +3,7 @@ import { messageService } from "@chatbotx.io/business" import { zodBigintAsString } from "@chatbotx.io/utils" import { workspaceActionClient } from "@/lib/safe-action" -import { - type ResendMessageRequest, - resendMessageRequest, -} from "../schema/mutation" - -/** Shared by the builder action and the public route: one service call. */ -export const resendMessage = async (props: { - workspaceId: string - conversationId: string - parsedInput: ResendMessageRequest -}) => - await messageService.resendOutgoing({ - workspaceId: props.workspaceId, - conversationId: props.conversationId, - messageId: props.parsedInput.id, - createdAt: props.parsedInput.createdAt, - }) +import { resendMessageRequest } from "../schema/mutation" export const resendMessageAction = workspaceActionClient .bindArgsSchemas([zodBigintAsString(), zodBigintAsString()]) @@ -30,5 +14,10 @@ export const resendMessageAction = workspaceActionClient parsedInput, } = props - return await resendMessage({ workspaceId, conversationId, parsedInput }) + return await messageService.resendOutgoing({ + workspaceId, + conversationId, + messageId: parsedInput.id, + createdAt: parsedInput.createdAt, + }) }) diff --git a/apps/builder/src/features/messages/api/public.ts b/apps/builder/src/features/messages/api/public.ts index 95be27fbcd..8cd4f4ec59 100644 --- a/apps/builder/src/features/messages/api/public.ts +++ b/apps/builder/src/features/messages/api/public.ts @@ -16,7 +16,6 @@ import { import { changeMessageAttributes } from "@/features/messages/actions/change-message-attributes.action" import { deleteMessage } from "@/features/messages/actions/delete-message.action" import { editMessage } from "@/features/messages/actions/edit-message.action" -import { resendMessage } from "@/features/messages/actions/resend-message.action" import { getWhatsappFlowResponseView } from "@/features/messages/lib/get-whatsapp-flow-response" import { sendWhatsappTemplateToConversation } from "@/features/messages/lib/send-whatsapp-template" import { listMessages } from "@/features/messages/queries" @@ -329,10 +328,11 @@ export const messagesPublicRouter = { .errors(possibleErrorsOnResendingMessage) .handler(async ({ context, input }) => { await assertConversationAccessForCaller(context, input.conversationId) - return await resendMessage({ + return await messageService.resendOutgoing({ workspaceId: context.workspace.id, conversationId: input.conversationId, - parsedInput: { id: input.messageId, createdAt: input.createdAt }, + messageId: input.messageId, + createdAt: input.createdAt, }) }), diff --git a/apps/builder/src/features/messages/components/resend-message-button.tsx b/apps/builder/src/features/messages/components/resend-message-button.tsx index e175ad458f..6707bb80bf 100644 --- a/apps/builder/src/features/messages/components/resend-message-button.tsx +++ b/apps/builder/src/features/messages/components/resend-message-button.tsx @@ -1,9 +1,8 @@ "use client" import { Button } from "@chatbotx.io/ui/components/ui/button" -import { Loader2Icon, RotateCcwIcon } from "lucide-react" +import { RotateCcwIcon } from "lucide-react" import { useTranslations } from "next-intl" -import { useState } from "react" import { toast } from "sonner" import { useChatStore } from "../../chat/store/chat-store-provider" import { resendMessageAction } from "../actions/resend-message.action" @@ -38,10 +37,8 @@ export function ResendMessageButton({ message }: ResendMessageButtonProps) { const markMessageFailed = useChatStore((state) => state.markMessageFailed) const updateSendQueue = useChatStore((state) => state.updateSendQueue) const updateAllSendQueues = useChatStore((state) => state.updateAllSendQueues) - const [isPending, setIsPending] = useState(false) const resend = async () => { - setIsPending(true) markMessageFailed(message.id, undefined, null) const ref = { messageId: message.id, clientId: message.clientId } const now = Date.now() @@ -71,25 +68,18 @@ export function ResendMessageButton({ message }: ResendMessageButtonProps) { restore( error instanceof Error ? error.message : t("messages.unknownError"), ) - } finally { - setIsPending(false) } } return ( ) diff --git a/apps/builder/src/features/messages/components/send-queue-notice.tsx b/apps/builder/src/features/messages/components/send-queue-notice.tsx index 4b6a58b08b..f6ebbb4a86 100644 --- a/apps/builder/src/features/messages/components/send-queue-notice.tsx +++ b/apps/builder/src/features/messages/components/send-queue-notice.tsx @@ -17,8 +17,8 @@ type SendQueueNoticeProps = { /** * Shown while messages typed after a failed (or unconfirmed) one are held back. - * A failed message is resent from its own row; an unconfirmed one needs the - * person to say whether to go on. Either way the held messages can be dropped. + * A failed message is resent from its own row (when it can be); either way the + * person can go on regardless or drop what is held. */ export function SendQueueNotice({ heldCount, @@ -46,18 +46,15 @@ export function SendQueueNotice({

- {isUnconfirmed && ( - - )} +
diff --git a/apps/builder/src/features/messages/lib/__tests__/send-queue.test.ts b/apps/builder/src/features/messages/lib/__tests__/send-queue.test.ts index e98b3239ef..7d9a349e30 100644 --- a/apps/builder/src/features/messages/lib/__tests__/send-queue.test.ts +++ b/apps/builder/src/features/messages/lib/__tests__/send-queue.test.ts @@ -320,11 +320,33 @@ describe("a lost answer", () => { expect(isSendQueueLocked(queue)).toBe(true) }) - test("a late answer after the expiry changes nothing", () => { + test("a late success after the expiry lifts the hold so the queue goes on", () => { let queue = submitNext(queueWith("a", "b"), 0) queue = expireInFlightSend(queue, AGENT_SEND_CONFIRM_TIMEOUT_MS) - expect(settleSend(queue, { clientId: "a", error: null }, 40_000)).toBe( + queue = settleSend(queue, { clientId: "a", error: null }, 40_000) + + expect(queue.holdReason).toBeNull() + expect(nextSendToSubmit(queue, 40_000 + AGENT_SEND_GAP_MS)?.clientId).toBe( + "b", + ) + }) + + test("a late failure after the expiry turns the hold into a failure", () => { + let queue = submitNext(queueWith("a", "b"), 0) + queue = expireInFlightSend(queue, AGENT_SEND_CONFIRM_TIMEOUT_MS) + + queue = settleSend(queue, { clientId: "a", error: "refused" }, 40_000) + + expect(queue.holdReason).toBe("failed") + expect(queue.waiting.map((item) => item.clientId)).toEqual(["b"]) + }) + + test("a late answer for some other message changes nothing", () => { + let queue = submitNext(queueWith("a", "b"), 0) + queue = expireInFlightSend(queue, AGENT_SEND_CONFIRM_TIMEOUT_MS) + + expect(settleSend(queue, { clientId: "zzz", error: null }, 40_000)).toBe( queue, ) }) diff --git a/apps/builder/src/features/messages/lib/send-queue.ts b/apps/builder/src/features/messages/lib/send-queue.ts index 0154fb7a4b..589589a4c2 100644 --- a/apps/builder/src/features/messages/lib/send-queue.ts +++ b/apps/builder/src/features/messages/lib/send-queue.ts @@ -219,6 +219,34 @@ const matchesInFlight = ( (signal.clientId !== undefined && signal.clientId === inFlight.clientId) || (signal.messageId !== undefined && signal.messageId === inFlight.messageId) +/** + * The answer for a message the queue already stopped waiting for (the 30 s + * "unconfirmed" hold): it is now known, so the hold becomes a failure or ends. + * Any other message's answer changes nothing. + */ +const settleLateSend = ( + queue: SendQueue, + signal: SendResultSignal, + now: number, +): SendQueue => { + const isLateAnswer = + queue.holdReason === SEND_QUEUE_HOLD_REASONS.unconfirmed && + queue.heldBy !== null && + sameMessage(queue.heldBy, signal) + if (!isLateAnswer) { + return queue + } + if (signal.error === null) { + return { + ...queue, + holdReason: null, + heldBy: null, + nextAllowedAt: now + AGENT_SEND_GAP_MS, + } + } + return { ...queue, holdReason: SEND_QUEUE_HOLD_REASONS.failed } +} + /** * Applies the channel's answer. A result for a message that is not the one in * flight (another tab's, an old retry, the clearing of an error) changes @@ -230,7 +258,7 @@ export const settleSend = ( now: number, ): SendQueue => { if (!(queue.inFlight && matchesInFlight(queue.inFlight, signal))) { - return queue + return settleLateSend(queue, signal, now) } if (signal.error === null) { return { diff --git a/apps/builder/src/features/messages/schema/mutation.ts b/apps/builder/src/features/messages/schema/mutation.ts index 1bef811bbf..c74e8f6380 100644 --- a/apps/builder/src/features/messages/schema/mutation.ts +++ b/apps/builder/src/features/messages/schema/mutation.ts @@ -224,7 +224,7 @@ export const deleteMessageRequest = z.object({ export type DeleteMessageRequest = z.infer export const resendMessageRequest = z.object({ - id: z.string().min(1), + id: zodBigintAsString().describe("Message id."), createdAt: z.coerce.date(), }) export type ResendMessageRequest = z.infer diff --git a/apps/worker/__tests__/contact-scan-engine.test.ts b/apps/worker/__tests__/contact-scan-engine.test.ts index 6875f74b38..33635265dc 100644 --- a/apps/worker/__tests__/contact-scan-engine.test.ts +++ b/apps/worker/__tests__/contact-scan-engine.test.ts @@ -147,6 +147,7 @@ const { runContactScan } = await import( "../src/integration/handlers/contact-scan/engine" ) +const RESTARTED_WALK_JOB_ID = /^contact-scan-run-1-\d+-page-\d+-gen-\d+$/ const SAME_PAGE_RETRY_JOB_ID = /^contact-scan-run-1-3-page-4-gen-\d+$/ const RUN_ID = "run-1" const WORKSPACE_ID = "ws-1" @@ -407,6 +408,31 @@ describe("runContactScan", () => { ) }) + it("after a restart from page 1 the next chunk gets a unique job id, so it cannot collide with one used earlier", async () => { + mockClaim.mockResolvedValue( + baseRun({ resumeCursor: "stale-cursor", currentPageNumber: 5 }), + ) + mockClassifyError.mockReturnValue("unknown") + const startedAt = Date.now() + mockListPage + .mockRejectedValueOnce(new Error("invalid paging cursor")) + .mockImplementationOnce(() => { + vi.spyOn(Date, "now").mockReturnValue(startedAt + 5 * 60 * 1000) + return Promise.resolve({ entries: [], after: "cursor-2" }) + }) + + await runContactScan({ runId: RUN_ID, workspaceId: WORKSPACE_ID }) + + expect(mockQueueAdd).toHaveBeenCalledWith( + "contactScan", + expect.anything(), + expect.objectContaining({ + jobId: expect.stringMatching(RESTARTED_WALK_JOB_ID), + }), + ) + vi.restoreAllMocks() + }) + it("a RETRYABLE first-page failure does not clear the cursor — it goes straight to error classification", async () => { mockClaim.mockResolvedValue(baseRun({ resumeCursor: "stale-cursor" })) mockClassifyError.mockReturnValue("retryable") diff --git a/apps/worker/__tests__/send-message-handler.test.ts b/apps/worker/__tests__/send-message-handler.test.ts index 3b5a9f9b0b..7f10c1cdf7 100644 --- a/apps/worker/__tests__/send-message-handler.test.ts +++ b/apps/worker/__tests__/send-message-handler.test.ts @@ -60,6 +60,11 @@ vi.mock("@chatbotx.io/analytics", () => ({ commentAutomationAnalyticsService: { settleEvent: mockSettleEvent }, })) +const mockReconcileAccountSendBlocked = vi.hoisted(() => vi.fn()) +vi.mock("../src/chat/handlers/account-send-blocked", () => ({ + reconcileAccountSendBlocked: mockReconcileAccountSendBlocked, +})) + vi.mock("@chatbotx.io/business", () => ({ contactActivityService: { recordDelivered: mockRecordDelivered }, contactInboxService: { @@ -924,6 +929,62 @@ describe("chat send-message handlers", () => { expect(mockEmit.mock.calls.filter(isBotSentDashboardCall)).toHaveLength(0) }) + describe("hands the broadcast metadata to the account-block reconciler", () => { + const metadata = { type: "broadcast", broadcastId: "b-1" } + + test("when sendMessageToChannel's send is refused", async () => { + mockReconcileAccountSendBlocked.mockResolvedValue(false) + mockRunChannelHandler.mockRejectedValueOnce(new Error("blocked")) + + await sendMessageToChannel({ + conversation: conversation as never, + contactInbox: contactInbox as never, + message: { + id: "msg-1", + workspaceId: "ws-1", + conversationId: "conv-1", + contactInboxId: "ci-1", + contentType: "text", + messageType: "outgoing", + senderType: "bot", + text: "hello", + createdAt: new Date("2026-09-15T06:11:52.105Z"), + } as never, + metadata: metadata as never, + }).catch(() => undefined) + + expect(mockReconcileAccountSendBlocked).toHaveBeenCalledWith( + expect.objectContaining({ metadata }), + ) + }) + + test("when sendFlowStepToChannel's send is refused", async () => { + mockReconcileAccountSendBlocked.mockResolvedValue(false) + mockRunChannelHandler.mockRejectedValueOnce(new Error("blocked")) + + await sendFlowStepToChannel({ + conversation: conversation as never, + contactInbox: contactInbox as never, + flowId: "flow-1", + step: { + id: "step-1", + nodeId: "node-1", + stepType: "sendText", + text: "hello", + } as never, + metadata: metadata as never, + botSentAnalytics: { + triggerHandler: "sendFlowStepToChannel", + triggerType: "message_bot_sent_flow_step_channel", + }, + }).catch(() => undefined) + + expect(mockReconcileAccountSendBlocked).toHaveBeenCalledWith( + expect.objectContaining({ metadata }), + ) + }) + }) + test("passes sendFrom to sendFlowStep channel handler", async () => { await sendFlowStepToChannel({ conversation: conversation as never, diff --git a/apps/worker/src/chat/handlers/send-message.ts b/apps/worker/src/chat/handlers/send-message.ts index 4f86d7ff2b..1a1af0425f 100644 --- a/apps/worker/src/chat/handlers/send-message.ts +++ b/apps/worker/src/chat/handlers/send-message.ts @@ -544,11 +544,14 @@ export async function sendMessageToChannel( }) logger.error(error, "An error occurred while sending the message") const errorData = await parseSdkError(error) - const willRetry = willSendRetry({ - error, - channel: contactInbox.channel, - willRetryOnThrow, - }) + // A reconciled error returns instead of throwing, so it is never retried. + const willRetry = + !isReconciledSendError && + willSendRetry({ + error, + channel: contactInbox.channel, + willRetryOnThrow, + }) await emit(messageEventTypeSchema.enum["message:failed"], { context: { workspaceId: conversation.workspaceId, @@ -921,7 +924,7 @@ const queueConversationScopedMessageEvent = async (input: { * published for inbox sends only (broadcasts, flows and sequences stay silent). */ const publishInboxSendConfirmation = async (input: { - sendFrom: "inbox" | undefined + sendFrom: ChatJobSendChannelMessage["data"]["sendFrom"] silent: boolean conversation: Pick message: Pick & { clientId?: string | undefined } diff --git a/apps/worker/src/integration/handlers/contact-scan/engine.ts b/apps/worker/src/integration/handlers/contact-scan/engine.ts index d7856e8836..deeafa2dc5 100644 --- a/apps/worker/src/integration/handlers/contact-scan/engine.ts +++ b/apps/worker/src/integration/handlers/contact-scan/engine.ts @@ -38,7 +38,7 @@ type ContinuationInput = { pageNumber: number expect: CoexistRunWriteGuard delayMs: number - /** Set when the next chunk re-runs the SAME page: its job id must be unique. */ + /** Set when the next chunk's page number may already have been used (a same-page retry, a restarted walk): its job id must be unique. */ retriesSamePage: boolean /** Writes `attempts = 1` with the release (a wait that is not a failure). */ resetAttempts?: boolean @@ -249,6 +249,9 @@ export const runContactScan = async ( // rejected-resume-cursor recovery (clear + restart from page 1); every // later page failure goes straight to the outer error classification. let firstPageCursorRecoveryAvailable = Boolean(cursor) + // After a cursor restart the page numbers count again from 1, so a later + // continuation id could equal one used earlier in this run. + let walkRestarted = false // Pages walked in THIS chunk, and a wait the pacing asked for after a page. let pagesInChunk = 0 @@ -319,6 +322,7 @@ export const runContactScan = async ( ) cursor = undefined pageNumber = 0 + walkRestarted = true continue } throw error @@ -469,7 +473,7 @@ export const runContactScan = async ( pageNumber, expect, delayMs: nextChunkDelayMs, - retriesSamePage: false, + retriesSamePage: walkRestarted, }) return } diff --git a/apps/worker/src/schedule/handlers/scan-contact-scans.ts b/apps/worker/src/schedule/handlers/scan-contact-scans.ts index 24bc443a4f..80fbc83525 100644 --- a/apps/worker/src/schedule/handlers/scan-contact-scans.ts +++ b/apps/worker/src/schedule/handlers/scan-contact-scans.ts @@ -61,6 +61,7 @@ export async function scanContactScans(): Promise { jobId: buildContactScanJobId({ runId: run.id, attempts: run.attempts, + generation: Date.now(), }), attempts: 1, removeOnComplete: true, diff --git a/docs/contact-scan.md b/docs/contact-scan.md index 15615bccb3..a4ae5b55ae 100644 --- a/docs/contact-scan.md +++ b/docs/contact-scan.md @@ -55,10 +55,10 @@ scanContactScans cron (1 min, distributedLock) ── pickDueRuns({ type:'conta │ runContactScan engine ── claimContactScanRun (mints claimToken) ── walk /conversations DESC │ stop at scanFromAt (ceiling); skip above lastSyncedAt (frontier); bulkImportChannelContacts per page - │ 4-min chunk budget → yieldForContinuation (release token, stay 'running') → enqueue next chunk → reclaim + │ chunk (5 pages or 4 min) → yieldForContinuation (release token, stay 'running') → enqueue next chunk → reclaim ├── done → succeeded | partial (page cap) | failed ├── cancelled → partial + `cancelled` sentinel (operator Cancel, or channel disconnected) - ├── rate limit / high usage → park (running, no claim) + delayed job; attempts untouched + ├── rate limit / high usage → park (running, no claim) + delayed job; attempts reset to 1 ├── transient err → retryOrFail: back to 'init' for the sweeper, or failed on the 5th in a row └── auth/permission err → failed (currentError sentinel) ``` @@ -69,8 +69,9 @@ runContactScan engine ── claimContactScanRun (mints claimToken) ── walk The worker's next write is fenced out, so at most the page in flight finishes. It is shown as `cancelled` (one mapping, `resolveContactScanRunStatus`, used by the status view and the history list; no new enum value). Nothing running is - `cancelled: false`, not an error. Disconnecting Messenger or Instagram cancels - the integration's scan in the same transaction. A cancelled scan still counts + `cancelled: false`, not an error. Disconnecting Messenger or Instagram from the + inbox cancels the integration's scan in the same transaction (workspace + teardown instead ends it as failed, since the workspace is going away). A cancelled scan still counts toward the 24 h cooldown (measured from `createdAt`). - **Cooldown**: 24 h from `createdAt` before the same inbox can scan again (`resolveContactScanAvailability`). ETA shown to the user is `createdAt + 4 h` @@ -131,7 +132,8 @@ worker slot. The scan path no longer uses `withInlineRetry` or scan back off without changing how messages are sent. - **Error accounting**: `attempts` is the sweeper's pick count, so a running claim is 1 and the Nth consecutive failure sees N. A finished page resets it - to 1 (same write as the heartbeat); a rate limit leaves it alone; a + to 1 (same write as the heartbeat); so does the release for a rate-limit + wait (an idle released run must not be failed by the sweeper); a transient failure goes through `retryOrFailContactScanRun`, one atomic UPDATE that returns the run to `init` or, on the 5th failure in a row, fails it at once (it cannot wait for `markMaxAttemptsFailed`). diff --git a/integrations/messenger/src/handlers/conversation.ts b/integrations/messenger/src/handlers/conversation.ts index bb58824497..1807b630f1 100644 --- a/integrations/messenger/src/handlers/conversation.ts +++ b/integrations/messenger/src/handlers/conversation.ts @@ -104,6 +104,7 @@ const toThreadControlChannelError = ( httpStatusCode: error.httpStatusCode, subCode: error.subCode ?? null, type: error.type, + reason: error.reason, }) : error diff --git a/packages/business/__tests__/integration/broadcast-stop-blocked-account-db.test.ts b/packages/business/__tests__/integration/broadcast-stop-blocked-account-db.test.ts index bbfb8e3dcc..c245d39e3f 100644 --- a/packages/business/__tests__/integration/broadcast-stop-blocked-account-db.test.ts +++ b/packages/business/__tests__/integration/broadcast-stop-blocked-account-db.test.ts @@ -58,6 +58,8 @@ const workspaceId = createId() const blockedInboxId = createId() const otherInboxId = createId() const messengerIntegrationId = createId() +const otherMessengerIntegrationId = createId() +const otherWorkspaceId = createId() const baseRow = { workspaceId, @@ -205,6 +207,51 @@ describe.skipIf(!databaseUrl)("stopSendingForBlockedAccount", () => { .where(eq(integrationMessengerModel.id, messengerIntegrationId)) }) + test("legacy by integration: a broadcast pinned to ANOTHER page's integration keeps sending", async () => { + await db.insert(integrationMessengerModel).values({ + id: otherMessengerIntegrationId, + name: "Other integration", + pageId: `page-${otherMessengerIntegrationId}`, + auth: {}, + conversationStarters: [], + persistentMenus: [], + personas: [], + coexistEnabled: false, + coexistAiReadsSyncedHistory: false, + hasCapiScope: false, + workspaceId, + inboxId: otherInboxId, + }) + const pinnedElsewhere = await insertBroadcast({ + integrationMessengerId: otherMessengerIntegrationId, + }) + + const { stoppedIds } = await stop() + + expect(stoppedIds).not.toContain(pinnedElsewhere) + expect((await readRow(pinnedElsewhere)).status).toBe("sending") + await db + .delete(integrationMessengerModel) + .where(eq(integrationMessengerModel.id, otherMessengerIntegrationId)) + }) + + test("another workspace's whole-channel broadcast is never stopped", async () => { + await db + .insert(workspaceModel) + .values({ id: otherWorkspaceId, name: "stop-blocked-other", ownerId }) + const foreign = await insertBroadcast({ workspaceId: otherWorkspaceId }) + + await stop() + + expect((await readRow(foreign)).status).toBe("sending") + await db + .delete(broadcastModel) + .where(eq(broadcastModel.workspaceId, otherWorkspaceId)) + await db + .delete(workspaceModel) + .where(eq(workspaceModel.id, otherWorkspaceId)) + }) + test("rows that are not sending are untouched, and a second call is a no-op", async () => { const draft = await insertBroadcast({ status: "draft" }) const sent = await insertBroadcast({ status: "sent" }) diff --git a/packages/database/__tests__/message-resendable-partial.test.ts b/packages/database/__tests__/message-resendable-partial.test.ts index 10a2609cb5..c6c55d6df7 100644 --- a/packages/database/__tests__/message-resendable-partial.test.ts +++ b/packages/database/__tests__/message-resendable-partial.test.ts @@ -30,6 +30,11 @@ describe("isResendableMessage", () => { ["sent by a bot", { senderType: "bot" }], ["incoming", { messageType: "incoming" }], ["a public comment reply", { type: "comment" }], + ["deleted", { deletedAt: new Date("2026-11-01T00:00:00Z") }], + [ + "a call-permission request", + { contentAttributes: { type: "whatsapp_call_permission_request" } }, + ], ])("%s is not resendable", (_name, override) => { expect(isResendableMessage({ ...failed, ...override })).toBe(false) }) diff --git a/packages/database/src/partials/message.ts b/packages/database/src/partials/message.ts index 582416fbb4..70a4a8684e 100644 --- a/packages/database/src/partials/message.ts +++ b/packages/database/src/partials/message.ts @@ -82,11 +82,21 @@ export type ResendableMessageFields = { /** Empty on a row only the browser knows (a rejected submit): nothing to resend. */ contactInboxId: string | null parentId?: string | null | undefined + deletedAt?: Date | null | undefined } /** `contentAttributes` key that keeps a private reply's comment createdAt (ISO string). */ export const REPLY_TARGET_CREATED_AT_KEY = "replyToMessageCreatedAt" +/** Same marker as the SDK's `getWhatsappCallPermissionRequest` (kept local: partials stay free of the SDK). */ +const isCallPermissionRequestAttributes = ( + contentAttributes: unknown, +): boolean => + typeof contentAttributes === "object" && + contentAttributes !== null && + "type" in contentAttributes && + contentAttributes.type === "whatsapp_call_permission_request" + const hasReplyTargetCreatedAt = (contentAttributes: unknown): boolean => typeof contentAttributes === "object" && contentAttributes !== null && @@ -121,6 +131,10 @@ export const isResendableMessage = ( message.sendError !== null && message.sourceId === null && Boolean(message.contactInboxId) && + !message.deletedAt && + // A call-permission request is created behind its own gates (call access, + // Meta's request limits) that a plain resend would skip. + !isCallPermissionRequestAttributes(message.contentAttributes) && // A reply to a comment can only be rebuilt when its createdAt was kept. (!message.parentId || hasReplyTargetCreatedAt(message.contentAttributes)) ) diff --git a/packages/database/src/sharding/message/repository/sharded-message-repository.ts b/packages/database/src/sharding/message/repository/sharded-message-repository.ts index 772b664bb2..351943d778 100644 --- a/packages/database/src/sharding/message/repository/sharded-message-repository.ts +++ b/packages/database/src/sharding/message/repository/sharded-message-repository.ts @@ -820,7 +820,7 @@ export class ShardedMessageRepository implements IMessageRepository { { sendError: null }, "claimForResend", params.createdAt, - sql`${messageModel.sendError} IS NOT NULL AND ${messageModel.sourceId} IS NULL`, + sql`${messageModel.sendError} IS NOT NULL AND ${messageModel.sourceId} IS NULL AND ${messageModel.deletedAt} IS NULL`, ) } diff --git a/packages/worker-config/__tests__/contact-scan-job-ids.test.ts b/packages/worker-config/__tests__/contact-scan-job-ids.test.ts index 9f34e44c57..99544968b9 100644 --- a/packages/worker-config/__tests__/contact-scan-job-ids.test.ts +++ b/packages/worker-config/__tests__/contact-scan-job-ids.test.ts @@ -11,6 +11,17 @@ describe("contact scan job ids", () => { ) }) + it("a scheduler pick with a generation never repeats an id used before", () => { + expect( + buildContactScanJobId({ runId: "r1", attempts: 2, generation: 100 }), + ).toBe("contact-scan-r1-2-gen-100") + expect( + buildContactScanJobId({ runId: "r1", attempts: 2, generation: 100 }), + ).not.toBe( + buildContactScanJobId({ runId: "r1", attempts: 2, generation: 200 }), + ) + }) + it("a forward continuation id is deterministic", () => { const input = { runId: "r1", attempts: 2, pageNumber: 6 } expect(buildContactScanPageJobId(input)).toBe("contact-scan-r1-2-page-6") diff --git a/packages/worker-config/src/queues/integration/contact-scan-job-ids.ts b/packages/worker-config/src/queues/integration/contact-scan-job-ids.ts index 60479e30f9..cdfd20e03d 100644 --- a/packages/worker-config/src/queues/integration/contact-scan-job-ids.ts +++ b/packages/worker-config/src/queues/integration/contact-scan-job-ids.ts @@ -11,12 +11,21 @@ /** * Id for a run the scheduler enqueues. `attempts` is part of the id so a - * retry of the same run is a distinct job. + * retry of the same run is a distinct job. The count goes back to 1 after a + * finished page or a rate limit, so the same value can come round again: + * `generation` (the pick time) keeps such a pick from being swallowed by a + * failed job BullMQ still retains under the old id. */ export const buildContactScanJobId = (input: { runId: string attempts: number -}): string => `contact-scan-${input.runId}-${input.attempts}` + generation?: number +}): string => { + const base = `contact-scan-${input.runId}-${input.attempts}` + return input.generation === undefined + ? base + : `${base}-gen-${input.generation}` +} /** * Id for a run's continuation chunk: same run and attempts, next page. From 1bc89ce08845bc51d37ccbc8c675cb116b3b3725 Mon Sep 17 00:00:00 2001 From: Hung Phan Viet Date: Sat, 14 Nov 2026 13:48:15 +0700 Subject: [PATCH 4/6] fix(messaging): keep bot send errors, flush queued sends on exit and end scans on teardown --- .../message-input-client-id.test.tsx | 26 ++++++++++ .../messages/lib/use-send-queue-runner.ts | 50 ++++++++++++++++++- .../__tests__/scan-contact-scans.test.ts | 9 +++- apps/worker/__tests__/send-flow-step.test.ts | 14 ++++++ .../src/chat/handlers/send-flow-step.ts | 7 ++- apps/worker/src/chat/worker.ts | 2 +- .../handlers/contact-scan/engine.ts | 2 + docs/contact-scan.md | 2 +- .../__tests__/contact-scan.service.test.ts | 1 + ...ifecycle.channel-switch-exhaustive.test.ts | 4 ++ .../workspace-lifecycle.service.test.ts | 10 ++++ packages/business/src/broadcast/service.ts | 1 + packages/business/src/contact-scan/service.ts | 1 + .../src/workspace-lifecycle/service.ts | 8 +++ .../coexist-sync-run/repository.ts | 4 +- 15 files changed, 131 insertions(+), 10 deletions(-) diff --git a/apps/builder/__tests__/message-input-client-id.test.tsx b/apps/builder/__tests__/message-input-client-id.test.tsx index e7c54cd26d..bb4e017cbf 100644 --- a/apps/builder/__tests__/message-input-client-id.test.tsx +++ b/apps/builder/__tests__/message-input-client-id.test.tsx @@ -484,6 +484,32 @@ describe("message composers", () => { expect(textarea.value).toBe("4") }) + test("leaving while messages still wait sends them in order instead of dropping them", async () => { + act(() => root.render()) + await submitMessages(["1", "2", "3"]) + // Only the first has gone out: the others wait for its answer. + expect(action.executeAsync).toHaveBeenCalledTimes(1) + + await act(async () => { + root.unmount() + await Promise.resolve() + }) + root = createRoot(container) + + // Each one is sent only after the previous request has returned. + for (let index = 1; index < 3; index += 1) { + await act(async () => { + action.resolveRequests[index]?.({ data: {} }) + await Promise.resolve() + }) + } + + const sent = action.executeAsync.mock.calls.map( + ([input]) => (input as { text: string }).text, + ) + expect(sent).toEqual(["1", "2", "3"]) + }) + test("discarding the held messages unlocks the composer", async () => { act(() => root.render()) await submitMessages(["1", "2"]) diff --git a/apps/builder/src/features/messages/lib/use-send-queue-runner.ts b/apps/builder/src/features/messages/lib/use-send-queue-runner.ts index f698222592..f84719c89b 100644 --- a/apps/builder/src/features/messages/lib/use-send-queue-runner.ts +++ b/apps/builder/src/features/messages/lib/use-send-queue-runner.ts @@ -1,7 +1,7 @@ "use client" import { useTranslations } from "next-intl" -import { useCallback, useEffect, useState } from "react" +import { useCallback, useEffect, useRef, useState } from "react" import { toast } from "sonner" import { useWorkspaceId } from "@/hooks/routing" import { useChatStore } from "../../chat/store/chat-store-provider" @@ -14,6 +14,7 @@ import { nextSendToSubmit, nextSendWakeAt, type QueuedSend, + type SendQueue, } from "./send-queue" import { flattenValidationErrors } from "./validation-errors" @@ -39,6 +40,19 @@ export const useSendQueueRunner = (props: { // Bumped by a timer to re-evaluate the queues when a gap or deadline passes. const [tick, setTick] = useState(0) + // When the runner goes away (the person leaves the inbox, or closes the + // pipeline item chat) the queues go with it. Messages already cleared from + // the composer must not be lost, so the ones still waiting are sent now, in + // order. A held queue is left alone: its owner never chose to go on. + const latest = useRef({ sendQueues, workspaceId }) + latest.current = { sendQueues, workspaceId } + useEffect( + () => () => { + flushWaitingSends(latest.current) + }, + [], + ) + const submit = useCallback( async ( conversationId: string, @@ -116,3 +130,37 @@ export const useSendQueueRunner = (props: { } }, [sendQueues, submit, tick, updateSendQueue]) } + +/** Sends one conversation's waiting messages in order; failures only toast. */ +const sendInOrder = async ( + workspaceId: string, + conversationId: string, + waiting: QueuedSend[], +): Promise => { + for (const item of waiting) { + try { + const result = await createMessageAction( + workspaceId, + conversationId, + item.input, + ) + if (result?.serverError) { + toast.error(result.serverError) + } + } catch (error) { + toast.error(error instanceof Error ? error.message : String(error)) + } + } +} + +/** Sends what is still waiting in unheld queues (one chain per conversation). */ +const flushWaitingSends = (state: { + sendQueues: Record> + workspaceId: string +}): void => { + for (const [conversationId, queue] of Object.entries(state.sendQueues)) { + if (queue.holdReason === null && queue.waiting.length > 0) { + sendInOrder(state.workspaceId, conversationId, queue.waiting) + } + } +} diff --git a/apps/worker/__tests__/scan-contact-scans.test.ts b/apps/worker/__tests__/scan-contact-scans.test.ts index dc62405bfe..452d591c53 100644 --- a/apps/worker/__tests__/scan-contact-scans.test.ts +++ b/apps/worker/__tests__/scan-contact-scans.test.ts @@ -48,14 +48,19 @@ vi.mock("@chatbotx.io/worker-config", () => ({ buildContactScanJobId: ({ runId, attempts, + generation, }: { runId: string attempts: number - }) => `contact-scan-${runId}-${attempts}`, + generation?: number + }) => + `contact-scan-${runId}-${attempts}${generation === undefined ? "" : `-gen-${generation}`}`, IntegrationJobAction: { contactScan: "contactScan" }, integrationQueue: { add: mockQueueAdd }, })) +const SCHEDULER_JOB_ID = /^contact-scan-run-a-2-gen-\d+$/ + const { scanContactScans } = await import( "../src/schedule/handlers/scan-contact-scans" ) @@ -127,7 +132,7 @@ describe("scanContactScans", () => { data: { runId: "run-a", workspaceId: "ws-1" }, }, expect.objectContaining({ - jobId: "contact-scan-run-a-2", + jobId: expect.stringMatching(SCHEDULER_JOB_ID), attempts: 1, removeOnComplete: true, }), diff --git a/apps/worker/__tests__/send-flow-step.test.ts b/apps/worker/__tests__/send-flow-step.test.ts index 30ef80350f..21655bc4d9 100644 --- a/apps/worker/__tests__/send-flow-step.test.ts +++ b/apps/worker/__tests__/send-flow-step.test.ts @@ -2230,6 +2230,20 @@ describe("sendChatMessage", () => { }) }) + test("never tells the send it will be retried: sendChatMessage swallows failures, so the send error must be recorded at once", async () => { + await sendChatMessage({ + conversation: fakeConversation as never, + contactInbox: fakeContactInbox as never, + text: "hello from chat", + }) + + expect(mockSendMessageToChannel).toHaveBeenCalledWith( + expect.anything(), + 0, + false, + ) + }) + test("uses the resolved fallback inbox when routing the realtime message", async () => { mockFindContactInbox.mockResolvedValue(fakeContactInbox) diff --git a/apps/worker/src/chat/handlers/send-flow-step.ts b/apps/worker/src/chat/handlers/send-flow-step.ts index b1de525e32..feec64a24b 100644 --- a/apps/worker/src/chat/handlers/send-flow-step.ts +++ b/apps/worker/src/chat/handlers/send-flow-step.ts @@ -1230,9 +1230,6 @@ export async function sendFlowStep({ export const sendChatMessage = async ( props: ChatJobSendChatMessage["data"], - // Forwarded from the chat worker: this function rethrows, so a BullMQ attempt - // still in hand means another `message:failed` is coming for the same send. - willRetryOnThrow = false, ) => { const { conversation, @@ -1361,7 +1358,9 @@ export const sendChatMessage = async ( isBulkBroadcast, }, 0, - willRetryOnThrow, + // This function catches every failure below and never rethrows, so no + // retry follows: the send error must be recorded now. + false, ), ] if (!isBulkOutbound) { diff --git a/apps/worker/src/chat/worker.ts b/apps/worker/src/chat/worker.ts index a30908472e..551270154b 100644 --- a/apps/worker/src/chat/worker.ts +++ b/apps/worker/src/chat/worker.ts @@ -97,7 +97,7 @@ function startChatWorker() { await sendFlowStep(job.data.data) return case ChatJobAction.sendChatMessage: - await sendChatMessage(job.data.data, !isFinalAttempt(job)) + await sendChatMessage(job.data.data) return case ChatJobAction.sendWhatsappTemplateMessage: await sendWhatsappTemplateMessage( diff --git a/apps/worker/src/integration/handlers/contact-scan/engine.ts b/apps/worker/src/integration/handlers/contact-scan/engine.ts index deeafa2dc5..d29b5971af 100644 --- a/apps/worker/src/integration/handlers/contact-scan/engine.ts +++ b/apps/worker/src/integration/handlers/contact-scan/engine.ts @@ -80,6 +80,8 @@ const scheduleContinuation = async ( delay: input.delayMs, attempts: 1, removeOnComplete: true, + // A failed job keeps its id reserved; do not keep it forever. + removeOnFail: { count: 100 }, }, ) logger.info( diff --git a/docs/contact-scan.md b/docs/contact-scan.md index a4ae5b55ae..a433ad7bc8 100644 --- a/docs/contact-scan.md +++ b/docs/contact-scan.md @@ -71,7 +71,7 @@ runContactScan engine ── claimContactScanRun (mints claimToken) ── walk the status view and the history list; no new enum value). Nothing running is `cancelled: false`, not an error. Disconnecting Messenger or Instagram from the inbox cancels the integration's scan in the same transaction (workspace - teardown instead ends it as failed, since the workspace is going away). A cancelled scan still counts + teardown ends it too: cancelled for Instagram, failed for Messenger). A cancelled scan still counts toward the 24 h cooldown (measured from `createdAt`). - **Cooldown**: 24 h from `createdAt` before the same inbox can scan again (`resolveContactScanAvailability`). ETA shown to the user is `createdAt + 4 h` diff --git a/packages/business/__tests__/contact-scan.service.test.ts b/packages/business/__tests__/contact-scan.service.test.ts index 44f33c73c2..fc40500111 100644 --- a/packages/business/__tests__/contact-scan.service.test.ts +++ b/packages/business/__tests__/contact-scan.service.test.ts @@ -376,6 +376,7 @@ describe("contactScanService thin delegations", () => { expect(mocks.markMaxAttemptsFailed).toHaveBeenCalledWith({ maxAttempts: 5, type: "contact_scan", + currentError: "maxAttempts", }) }) diff --git a/packages/business/__tests__/workspace-lifecycle.channel-switch-exhaustive.test.ts b/packages/business/__tests__/workspace-lifecycle.channel-switch-exhaustive.test.ts index ba8c625439..b5f479ebbb 100644 --- a/packages/business/__tests__/workspace-lifecycle.channel-switch-exhaustive.test.ts +++ b/packages/business/__tests__/workspace-lifecycle.channel-switch-exhaustive.test.ts @@ -83,6 +83,10 @@ vi.mock("../src/coexist/service", () => ({ }, })) +vi.mock("../src/contact-scan/service", () => ({ + contactScanService: { cancelForIntegration: vi.fn() }, +})) + vi.mock("../src/logger", () => ({ logger: { error: vi.fn(), info: vi.fn(), warn: vi.fn() }, })) diff --git a/packages/business/__tests__/workspace-lifecycle.service.test.ts b/packages/business/__tests__/workspace-lifecycle.service.test.ts index d9fda1c37f..5376cb71aa 100644 --- a/packages/business/__tests__/workspace-lifecycle.service.test.ts +++ b/packages/business/__tests__/workspace-lifecycle.service.test.ts @@ -73,6 +73,11 @@ vi.mock("../src/coexist/service", () => ({ }, })) +const cancelContactScanMock = vi.hoisted(() => vi.fn()) +vi.mock("../src/contact-scan/service", () => ({ + contactScanService: { cancelForIntegration: cancelContactScanMock }, +})) + vi.mock("../src/logger", () => ({ logger: { error: vi.fn(), @@ -242,6 +247,11 @@ test("disconnectWorkspaceChannels tears down active native Instagram coexist run currentError: "Integration disconnected", tx, }) + expect(cancelContactScanMock).toHaveBeenCalledWith({ + channel: "instagram", + integrationId: "integration-ig-1", + tx, + }) }) test("disconnectWorkspaceChannels does not apply native coexist teardown to instagram-facebook", async () => { diff --git a/packages/business/src/broadcast/service.ts b/packages/business/src/broadcast/service.ts index a256c0fe8b..d97d9d185a 100644 --- a/packages/business/src/broadcast/service.ts +++ b/packages/business/src/broadcast/service.ts @@ -2968,6 +2968,7 @@ class BroadcastService extends BaseService { flow: { columns: { id: true, name: true } }, integrationWhatsapp: { columns: { id: true, name: true } }, integrationMessenger: { columns: { id: true, name: true } }, + statusInbox: { columns: { id: true, name: true } }, ...withBroadcastTargets, }, orderBy: { schedulesAt: "asc" }, diff --git a/packages/business/src/contact-scan/service.ts b/packages/business/src/contact-scan/service.ts index 1a7cd6a547..41c9af6176 100644 --- a/packages/business/src/contact-scan/service.ts +++ b/packages/business/src/contact-scan/service.ts @@ -357,6 +357,7 @@ class ContactScanService extends BaseService { return coexistSyncRunRepository.markMaxAttemptsFailed({ ...input, type: "contact_scan", + currentError: CONTACT_SCAN_ERRORS.maxAttempts, }) } diff --git a/packages/business/src/workspace-lifecycle/service.ts b/packages/business/src/workspace-lifecycle/service.ts index 28b7ede608..08ef83ecca 100644 --- a/packages/business/src/workspace-lifecycle/service.ts +++ b/packages/business/src/workspace-lifecycle/service.ts @@ -50,6 +50,7 @@ import { connectionStateService, type PendingQuotaRelease, } from "../connection/state-service" +import { contactScanService } from "../contact-scan/service" import { WorkspacePurgeIncompleteError } from "../errors" import { inboxService } from "../inbox/service" import { integrationActiveCampaignService } from "../integration-active-campaign/service" @@ -789,6 +790,13 @@ class WorkspaceLifecycleService extends BaseService { tx, }) } + // Both Instagram variants support the contact scan, so this is not + // gated on the integration type. + await contactScanService.cancelForIntegration({ + channel: "instagram", + integrationId: inbox.integrationInstagram.id, + tx, + }) await tx .delete(integrationInstagramModel) .where( diff --git a/packages/database/src/repositories/coexist-sync-run/repository.ts b/packages/database/src/repositories/coexist-sync-run/repository.ts index 052d0cda6f..4cc668734f 100644 --- a/packages/database/src/repositories/coexist-sync-run/repository.ts +++ b/packages/database/src/repositories/coexist-sync-run/repository.ts @@ -444,6 +444,8 @@ export class CoexistSyncRunRepository { */ type: CoexistRunType maxAttempts: number + /** What `currentError` says; defaults to the coexist wording. */ + currentError?: string tx?: DatabaseClient }): Promise { const { tx = db } = input @@ -451,7 +453,7 @@ export class CoexistSyncRunRepository { .update(coexistSyncRunModel) .set({ status: "failed", - currentError: "Max scheduler retries exceeded", + currentError: input.currentError ?? "Max scheduler retries exceeded", finishedAt: new Date(), // Terminal write clears the scan continuation cursor (no-op for // coexist rows, which never set it). From 831e9ea17e73698a2c6ea3295449a084b173b4ab Mon Sep 17 00:00:00 2001 From: Hung Phan Viet Date: Sat, 14 Nov 2026 18:16:37 +0700 Subject: [PATCH 5/6] fix(contact-scan): break the import cycle from workspace teardown --- ...rkspace-lifecycle.channel-switch-exhaustive.test.ts | 5 +---- .../__tests__/workspace-lifecycle.service.test.ts | 10 +++++----- packages/business/src/workspace-lifecycle/service.ts | 9 +++++++-- 3 files changed, 13 insertions(+), 11 deletions(-) diff --git a/packages/business/__tests__/workspace-lifecycle.channel-switch-exhaustive.test.ts b/packages/business/__tests__/workspace-lifecycle.channel-switch-exhaustive.test.ts index b5f479ebbb..c50b9b6713 100644 --- a/packages/business/__tests__/workspace-lifecycle.channel-switch-exhaustive.test.ts +++ b/packages/business/__tests__/workspace-lifecycle.channel-switch-exhaustive.test.ts @@ -43,6 +43,7 @@ vi.mock("@chatbotx.io/database/client", () => ({ })) vi.mock("@chatbotx.io/database/repositories", () => ({ + coexistSyncRunRepository: { cancelActiveContactScanRuns: vi.fn() }, connectionRepository: { findByInboxId: findByInboxIdMock }, LIVE_RUN_STATUSES: [], PULL_CLAIMABLE_STATUSES: [], @@ -83,10 +84,6 @@ vi.mock("../src/coexist/service", () => ({ }, })) -vi.mock("../src/contact-scan/service", () => ({ - contactScanService: { cancelForIntegration: vi.fn() }, -})) - vi.mock("../src/logger", () => ({ logger: { error: vi.fn(), info: vi.fn(), warn: vi.fn() }, })) diff --git a/packages/business/__tests__/workspace-lifecycle.service.test.ts b/packages/business/__tests__/workspace-lifecycle.service.test.ts index 5376cb71aa..658617541f 100644 --- a/packages/business/__tests__/workspace-lifecycle.service.test.ts +++ b/packages/business/__tests__/workspace-lifecycle.service.test.ts @@ -29,7 +29,11 @@ vi.mock("@chatbotx.io/sequence-scheduler/dispatch-cancel", () => ({ WORKSPACE_DISPATCH_CANCEL_BATCH_SIZE: 500, })) +const cancelContactScanMock = vi.hoisted(() => vi.fn()) vi.mock("@chatbotx.io/database/repositories", () => ({ + coexistSyncRunRepository: { + cancelActiveContactScanRuns: cancelContactScanMock, + }, connectionRepository: { findByInboxId: findByInboxIdMock }, HEAVY_WORKSPACE_TABLES: [], LIVE_RUN_STATUSES: [], @@ -73,11 +77,6 @@ vi.mock("../src/coexist/service", () => ({ }, })) -const cancelContactScanMock = vi.hoisted(() => vi.fn()) -vi.mock("../src/contact-scan/service", () => ({ - contactScanService: { cancelForIntegration: cancelContactScanMock }, -})) - vi.mock("../src/logger", () => ({ logger: { error: vi.fn(), @@ -250,6 +249,7 @@ test("disconnectWorkspaceChannels tears down active native Instagram coexist run expect(cancelContactScanMock).toHaveBeenCalledWith({ channel: "instagram", integrationId: "integration-ig-1", + currentError: "cancelled", tx, }) }) diff --git a/packages/business/src/workspace-lifecycle/service.ts b/packages/business/src/workspace-lifecycle/service.ts index 08ef83ecca..1b509a05ac 100644 --- a/packages/business/src/workspace-lifecycle/service.ts +++ b/packages/business/src/workspace-lifecycle/service.ts @@ -10,6 +10,7 @@ import { type InboxDisconnectReason, } from "@chatbotx.io/database/partials" import { + coexistSyncRunRepository, connectionRepository, HEAVY_WORKSPACE_TABLES, LIVE_RUN_STATUSES, @@ -50,7 +51,7 @@ import { connectionStateService, type PendingQuotaRelease, } from "../connection/state-service" -import { contactScanService } from "../contact-scan/service" +import { CONTACT_SCAN_ERRORS } from "../contact-scan/constants" import { WorkspacePurgeIncompleteError } from "../errors" import { inboxService } from "../inbox/service" import { integrationActiveCampaignService } from "../integration-active-campaign/service" @@ -792,9 +793,13 @@ class WorkspaceLifecycleService extends BaseService { } // Both Instagram variants support the contact scan, so this is not // gated on the integration type. - await contactScanService.cancelForIntegration({ + // Through the repository, not `contactScanService`: importing the + // service here closes an import cycle (contact-scan → inbox → + // quota → tenant → workspace-lifecycle). + await coexistSyncRunRepository.cancelActiveContactScanRuns({ channel: "instagram", integrationId: inbox.integrationInstagram.id, + currentError: CONTACT_SCAN_ERRORS.cancelled, tx, }) await tx From 70b4985d5b74b8a22628e89d52e4276ec19d698b Mon Sep 17 00:00:00 2001 From: Hung Phan Viet Date: Sat, 14 Nov 2026 21:15:47 +0700 Subject: [PATCH 6/6] fix(messaging): keep send error recording for non-inbox sends and stop catch-up sends on failure --- .../message-input-client-id.test.tsx | 21 ++++++++ apps/builder/messages/ar.json | 2 +- apps/builder/messages/az.json | 2 +- apps/builder/messages/da.json | 2 +- apps/builder/messages/de.json | 2 +- apps/builder/messages/en.json | 2 +- apps/builder/messages/es.json | 2 +- apps/builder/messages/fi.json | 2 +- apps/builder/messages/fr.json | 2 +- apps/builder/messages/he.json | 2 +- apps/builder/messages/id.json | 2 +- apps/builder/messages/it.json | 2 +- apps/builder/messages/ja.json | 2 +- apps/builder/messages/nl.json | 2 +- apps/builder/messages/pt-BR.json | 2 +- apps/builder/messages/pt-PT.json | 2 +- apps/builder/messages/ro.json | 2 +- apps/builder/messages/sv.json | 2 +- apps/builder/messages/tr.json | 2 +- apps/builder/messages/vi.json | 2 +- apps/builder/messages/zh-CN.json | 2 +- apps/builder/messages/zh-TW.json | 2 +- .../messages/lib/use-send-queue-runner.ts | 33 ++++++++++--- .../__tests__/send-message-handler.test.ts | 48 +++++++++++++++++-- apps/worker/src/chat/handlers/send-message.ts | 18 +++++-- 25 files changed, 126 insertions(+), 36 deletions(-) diff --git a/apps/builder/__tests__/message-input-client-id.test.tsx b/apps/builder/__tests__/message-input-client-id.test.tsx index bb4e017cbf..3728054d6a 100644 --- a/apps/builder/__tests__/message-input-client-id.test.tsx +++ b/apps/builder/__tests__/message-input-client-id.test.tsx @@ -510,6 +510,27 @@ describe("message composers", () => { expect(sent).toEqual(["1", "2", "3"]) }) + test("leaving: the catch-up sends stop at the first one the server refuses", async () => { + act(() => root.render()) + await submitMessages(["1", "2", "3"]) + + await act(async () => { + root.unmount() + await Promise.resolve() + }) + root = createRoot(container) + + await act(async () => { + action.resolveRequests[1]?.({ serverError: "Send failed" }) + await Promise.resolve() + }) + + const sent = action.executeAsync.mock.calls.map( + ([input]) => (input as { text: string }).text, + ) + expect(sent).toEqual(["1", "2"]) + }) + test("discarding the held messages unlocks the composer", async () => { act(() => root.render()) await submitMessages(["1", "2"]) diff --git a/apps/builder/messages/ar.json b/apps/builder/messages/ar.json index 20bad25666..85710246f2 100644 --- a/apps/builder/messages/ar.json +++ b/apps/builder/messages/ar.json @@ -4596,7 +4596,7 @@ "reference": "المرجع {referenceId}" }, "sendQueue": { - "failed": "فشل إرسال رسالة. أعد إرسالها لمتابعة الإرسال.", + "failed": "فشل إرسال رسالة. أعد إرسالها من المحادثة إن أمكن، أو اختر متابعة الإرسال.", "unconfirmed": "تعذّر تأكيد إرسال آخر رسالة. اختر ما إذا كنت تريد متابعة الإرسال.", "continue": "متابعة الإرسال", "discard": "تجاهل الرسائل في قائمة الانتظار", diff --git a/apps/builder/messages/az.json b/apps/builder/messages/az.json index bbf7cb31ed..1c2d78d155 100644 --- a/apps/builder/messages/az.json +++ b/apps/builder/messages/az.json @@ -5278,7 +5278,7 @@ "reference": "İstinad {referenceId}" }, "sendQueue": { - "failed": "Mesaj göndərilmədi. Göndərməyə davam etmək üçün onu yenidən göndərin.", + "failed": "Mesaj göndərilmədi. Mümkünsə onu söhbətdən yenidən göndərin və ya göndərməyə davam edin.", "unconfirmed": "Son mesajın göndərildiyini təsdiqləyə bilmədik. Göndərməyə davam edib-etməyəcəyinizi seçin.", "continue": "Göndərməyə davam et", "discard": "Növbədəki mesajları sil", diff --git a/apps/builder/messages/da.json b/apps/builder/messages/da.json index 3f0b38df94..8eb87d9d31 100644 --- a/apps/builder/messages/da.json +++ b/apps/builder/messages/da.json @@ -4596,7 +4596,7 @@ "reference": "Reference {referenceId}" }, "sendQueue": { - "failed": "En besked kunne ikke sendes. Send den igen for at fortsætte.", + "failed": "En besked kunne ikke sendes. Send den igen fra samtalen, hvis det er muligt, eller fortsæt med at sende.", "unconfirmed": "Vi kunne ikke bekræfte, at den sidste besked blev sendt. Vælg, om du vil fortsætte.", "continue": "Fortsæt med at sende", "discard": "Kassér beskeder i kø", diff --git a/apps/builder/messages/de.json b/apps/builder/messages/de.json index 08f02ac907..2ddcbb76bf 100644 --- a/apps/builder/messages/de.json +++ b/apps/builder/messages/de.json @@ -4596,7 +4596,7 @@ "reference": "Referenz {referenceId}" }, "sendQueue": { - "failed": "Eine Nachricht konnte nicht gesendet werden. Sende sie erneut, um fortzufahren.", + "failed": "Eine Nachricht konnte nicht gesendet werden. Sende sie wenn möglich aus dem Chat erneut oder sende weiter.", "unconfirmed": "Wir konnten nicht bestätigen, dass die letzte Nachricht gesendet wurde. Wähle, ob du weitersenden möchtest.", "continue": "Weitersenden", "discard": "Wartende Nachrichten verwerfen", diff --git a/apps/builder/messages/en.json b/apps/builder/messages/en.json index ebaef68bf0..b5ba32698b 100644 --- a/apps/builder/messages/en.json +++ b/apps/builder/messages/en.json @@ -5278,7 +5278,7 @@ "reference": "Reference {referenceId}" }, "sendQueue": { - "failed": "A message failed to send. Resend it to continue sending.", + "failed": "A message failed to send. Resend it from the conversation if possible, or keep sending.", "unconfirmed": "We couldn't confirm the last message was sent. Choose whether to keep sending.", "continue": "Keep sending", "discard": "Discard queued messages", diff --git a/apps/builder/messages/es.json b/apps/builder/messages/es.json index fe8b40df16..3778b377bb 100644 --- a/apps/builder/messages/es.json +++ b/apps/builder/messages/es.json @@ -4596,7 +4596,7 @@ "reference": "Referencia {referenceId}" }, "sendQueue": { - "failed": "No se pudo enviar un mensaje. Reenvíalo para seguir enviando.", + "failed": "No se pudo enviar un mensaje. Reenvíalo desde la conversación si es posible o sigue enviando.", "unconfirmed": "No pudimos confirmar que el último mensaje se envió. Elige si quieres seguir enviando.", "continue": "Seguir enviando", "discard": "Descartar mensajes en cola", diff --git a/apps/builder/messages/fi.json b/apps/builder/messages/fi.json index 31541eb755..dc13cbae7e 100644 --- a/apps/builder/messages/fi.json +++ b/apps/builder/messages/fi.json @@ -4596,7 +4596,7 @@ "reference": "Viite {referenceId}" }, "sendQueue": { - "failed": "Viestin lähetys epäonnistui. Lähetä se uudelleen jatkaaksesi.", + "failed": "Viestin lähetys epäonnistui. Lähetä se keskustelusta uudelleen, jos mahdollista, tai jatka lähettämistä.", "unconfirmed": "Emme voineet vahvistaa, että viimeisin viesti lähetettiin. Valitse, jatketaanko lähettämistä.", "continue": "Jatka lähettämistä", "discard": "Hylkää jonossa olevat viestit", diff --git a/apps/builder/messages/fr.json b/apps/builder/messages/fr.json index cb36383954..6e3f8a91bc 100644 --- a/apps/builder/messages/fr.json +++ b/apps/builder/messages/fr.json @@ -4596,7 +4596,7 @@ "reference": "Référence {referenceId}" }, "sendQueue": { - "failed": "Un message n'a pas pu être envoyé. Renvoyez-le pour continuer.", + "failed": "Un message n'a pas pu être envoyé. Renvoyez-le depuis la conversation si possible, ou continuez l'envoi.", "unconfirmed": "Nous n'avons pas pu confirmer l'envoi du dernier message. Choisissez de continuer ou non.", "continue": "Continuer l'envoi", "discard": "Supprimer les messages en attente", diff --git a/apps/builder/messages/he.json b/apps/builder/messages/he.json index a232c1331f..6479f90286 100644 --- a/apps/builder/messages/he.json +++ b/apps/builder/messages/he.json @@ -2229,7 +2229,7 @@ "reference": "אסמכתה {referenceId}" }, "sendQueue": { - "failed": "שליחת הודעה נכשלה. שלח אותה שוב כדי להמשיך.", + "failed": "שליחת הודעה נכשלה. שלח אותה שוב מהשיחה אם אפשר, או המשך לשלוח.", "unconfirmed": "לא הצלחנו לאשר שההודעה האחרונה נשלחה. בחר אם להמשיך לשלוח.", "continue": "המשך לשלוח", "discard": "מחק הודעות בתור", diff --git a/apps/builder/messages/id.json b/apps/builder/messages/id.json index 5a30dfc9a6..47422aacf2 100644 --- a/apps/builder/messages/id.json +++ b/apps/builder/messages/id.json @@ -4596,7 +4596,7 @@ "reference": "Referensi {referenceId}" }, "sendQueue": { - "failed": "Sebuah pesan gagal terkirim. Kirim ulang untuk melanjutkan.", + "failed": "Sebuah pesan gagal terkirim. Kirim ulang dari percakapan jika bisa, atau lanjutkan pengiriman.", "unconfirmed": "Kami tidak dapat memastikan pesan terakhir terkirim. Pilih apakah akan terus mengirim.", "continue": "Lanjutkan pengiriman", "discard": "Buang pesan dalam antrean", diff --git a/apps/builder/messages/it.json b/apps/builder/messages/it.json index eebbb79fa0..afb842a803 100644 --- a/apps/builder/messages/it.json +++ b/apps/builder/messages/it.json @@ -4596,7 +4596,7 @@ "reference": "Riferimento {referenceId}" }, "sendQueue": { - "failed": "Un messaggio non è stato inviato. Invialo di nuovo per continuare.", + "failed": "Un messaggio non è stato inviato. Invialo di nuovo dalla conversazione se possibile, o continua a inviare.", "unconfirmed": "Non siamo riusciti a confermare l'invio dell'ultimo messaggio. Scegli se continuare a inviare.", "continue": "Continua a inviare", "discard": "Elimina i messaggi in coda", diff --git a/apps/builder/messages/ja.json b/apps/builder/messages/ja.json index b6c9413dcd..4bb16de755 100644 --- a/apps/builder/messages/ja.json +++ b/apps/builder/messages/ja.json @@ -4573,7 +4573,7 @@ "reference": "参照番号 {referenceId}" }, "sendQueue": { - "failed": "メッセージを送信できませんでした。再送信すると続行できます。", + "failed": "メッセージを送信できませんでした。可能なら会話から再送信するか、送信を続けてください。", "unconfirmed": "最後のメッセージが送信されたか確認できませんでした。送信を続けるか選択してください。", "continue": "送信を続ける", "discard": "待機中のメッセージを破棄", diff --git a/apps/builder/messages/nl.json b/apps/builder/messages/nl.json index b42fbe475e..f8e818ce79 100644 --- a/apps/builder/messages/nl.json +++ b/apps/builder/messages/nl.json @@ -4596,7 +4596,7 @@ "reference": "Referentie {referenceId}" }, "sendQueue": { - "failed": "Een bericht kon niet worden verzonden. Verstuur het opnieuw om door te gaan.", + "failed": "Een bericht kon niet worden verzonden. Verstuur het indien mogelijk opnieuw vanuit het gesprek, of ga door met verzenden.", "unconfirmed": "We konden niet bevestigen dat het laatste bericht is verzonden. Kies of je wilt doorgaan met verzenden.", "continue": "Doorgaan met verzenden", "discard": "Berichten in de wachtrij verwijderen", diff --git a/apps/builder/messages/pt-BR.json b/apps/builder/messages/pt-BR.json index 9b738d42e8..deb0262b19 100644 --- a/apps/builder/messages/pt-BR.json +++ b/apps/builder/messages/pt-BR.json @@ -4573,7 +4573,7 @@ "reference": "Referência {referenceId}" }, "sendQueue": { - "failed": "Uma mensagem não foi enviada. Reenvie-a para continuar.", + "failed": "Uma mensagem não foi enviada. Reenvie-a pela conversa se possível ou continue enviando.", "unconfirmed": "Não foi possível confirmar o envio da última mensagem. Escolha se quer continuar enviando.", "continue": "Continuar enviando", "discard": "Descartar mensagens na fila", diff --git a/apps/builder/messages/pt-PT.json b/apps/builder/messages/pt-PT.json index 97de55e4a7..bea76f2a08 100644 --- a/apps/builder/messages/pt-PT.json +++ b/apps/builder/messages/pt-PT.json @@ -4596,7 +4596,7 @@ "reference": "Referência {referenceId}" }, "sendQueue": { - "failed": "Uma mensagem não foi enviada. Reenvie-a para continuar.", + "failed": "Uma mensagem não foi enviada. Reenvie-a a partir da conversa se possível ou continue a enviar.", "unconfirmed": "Não foi possível confirmar o envio da última mensagem. Escolha se quer continuar a enviar.", "continue": "Continuar a enviar", "discard": "Descartar mensagens em fila", diff --git a/apps/builder/messages/ro.json b/apps/builder/messages/ro.json index 25cc98b4fe..2d932c5a13 100644 --- a/apps/builder/messages/ro.json +++ b/apps/builder/messages/ro.json @@ -4596,7 +4596,7 @@ "reference": "Referință {referenceId}" }, "sendQueue": { - "failed": "Un mesaj nu a putut fi trimis. Retrimite-l pentru a continua.", + "failed": "Un mesaj nu a putut fi trimis. Retrimite-l din conversație dacă se poate sau continuă trimiterea.", "unconfirmed": "Nu am putut confirma că ultimul mesaj a fost trimis. Alege dacă vrei să continui trimiterea.", "continue": "Continuă trimiterea", "discard": "Renunță la mesajele din coadă", diff --git a/apps/builder/messages/sv.json b/apps/builder/messages/sv.json index 42f8ba1278..a5d3446769 100644 --- a/apps/builder/messages/sv.json +++ b/apps/builder/messages/sv.json @@ -5749,7 +5749,7 @@ "reference": "Referens {referenceId}" }, "sendQueue": { - "failed": "Ett meddelande kunde inte skickas. Skicka det igen för att fortsätta.", + "failed": "Ett meddelande kunde inte skickas. Skicka det igen från konversationen om möjligt, eller fortsätt skicka.", "unconfirmed": "Vi kunde inte bekräfta att det senaste meddelandet skickades. Välj om du vill fortsätta skicka.", "continue": "Fortsätt skicka", "discard": "Kasta meddelanden i kön", diff --git a/apps/builder/messages/tr.json b/apps/builder/messages/tr.json index 4f191868dc..bd134a4c2a 100644 --- a/apps/builder/messages/tr.json +++ b/apps/builder/messages/tr.json @@ -4596,7 +4596,7 @@ "reference": "Referans {referenceId}" }, "sendQueue": { - "failed": "Bir mesaj gönderilemedi. Devam etmek için yeniden gönderin.", + "failed": "Bir mesaj gönderilemedi. Mümkünse sohbetten yeniden gönderin veya göndermeye devam edin.", "unconfirmed": "Son mesajın gönderildiği doğrulanamadı. Göndermeye devam edip etmeyeceğinizi seçin.", "continue": "Göndermeye devam et", "discard": "Kuyruktaki mesajları sil", diff --git a/apps/builder/messages/vi.json b/apps/builder/messages/vi.json index dc3a0b51f6..9242da861d 100644 --- a/apps/builder/messages/vi.json +++ b/apps/builder/messages/vi.json @@ -4638,7 +4638,7 @@ "reference": "Mã tham chiếu {referenceId}" }, "sendQueue": { - "failed": "Một tin nhắn gửi thất bại. Hãy gửi lại để tiếp tục gửi.", + "failed": "Một tin nhắn gửi thất bại. Hãy gửi lại từ cuộc trò chuyện nếu được, hoặc tiếp tục gửi.", "unconfirmed": "Chưa xác nhận được tin nhắn cuối đã gửi. Hãy chọn có tiếp tục gửi hay không.", "continue": "Tiếp tục gửi", "discard": "Hủy các tin đang chờ", diff --git a/apps/builder/messages/zh-CN.json b/apps/builder/messages/zh-CN.json index 5acc17bfca..35c5d6f81c 100644 --- a/apps/builder/messages/zh-CN.json +++ b/apps/builder/messages/zh-CN.json @@ -5749,7 +5749,7 @@ "reference": "参考号 {referenceId}" }, "sendQueue": { - "failed": "有一条消息发送失败。请重新发送以继续。", + "failed": "有一条消息发送失败。如可以，请在对话中重新发送，或继续发送。", "unconfirmed": "无法确认最后一条消息是否已发送。请选择是否继续发送。", "continue": "继续发送", "discard": "丢弃排队中的消息", diff --git a/apps/builder/messages/zh-TW.json b/apps/builder/messages/zh-TW.json index a9561af870..c85e12baab 100644 --- a/apps/builder/messages/zh-TW.json +++ b/apps/builder/messages/zh-TW.json @@ -1907,7 +1907,7 @@ "reference": "參考編號 {referenceId}" }, "sendQueue": { - "failed": "有一則訊息傳送失敗。請重新傳送以繼續。", + "failed": "有一則訊息傳送失敗。如可以，請在對話中重新傳送，或繼續傳送。", "unconfirmed": "無法確認最後一則訊息是否已傳送。請選擇是否繼續傳送。", "continue": "繼續傳送", "discard": "捨棄佇列中的訊息", diff --git a/apps/builder/src/features/messages/lib/use-send-queue-runner.ts b/apps/builder/src/features/messages/lib/use-send-queue-runner.ts index f84719c89b..9deed5bccd 100644 --- a/apps/builder/src/features/messages/lib/use-send-queue-runner.ts +++ b/apps/builder/src/features/messages/lib/use-send-queue-runner.ts @@ -44,8 +44,9 @@ export const useSendQueueRunner = (props: { // pipeline item chat) the queues go with it. Messages already cleared from // the composer must not be lost, so the ones still waiting are sent now, in // order. A held queue is left alone: its owner never chose to go on. - const latest = useRef({ sendQueues, workspaceId }) - latest.current = { sendQueues, workspaceId } + const fallbackError = t("messages.unknownError") + const latest = useRef({ sendQueues, workspaceId, fallbackError }) + latest.current = { sendQueues, workspaceId, fallbackError } useEffect( () => () => { flushWaitingSends(latest.current) @@ -131,11 +132,15 @@ export const useSendQueueRunner = (props: { }, [sendQueues, submit, tick, updateSendQueue]) } -/** Sends one conversation's waiting messages in order; failures only toast. */ +/** + * Sends one conversation's waiting messages in order. Stops at the first one + * the server refuses, so nothing behind a failure overtakes it. + */ const sendInOrder = async ( workspaceId: string, conversationId: string, waiting: QueuedSend[], + fallbackError: string, ): Promise => { for (const item of waiting) { try { @@ -144,11 +149,19 @@ const sendInOrder = async ( conversationId, item.input, ) - if (result?.serverError) { - toast.error(result.serverError) + const refusal = + result?.serverError ?? + (result?.validationErrors + ? (flattenValidationErrors(result.validationErrors)[0]?.message ?? + fallbackError) + : undefined) + if (refusal) { + toast.error(refusal) + return } } catch (error) { - toast.error(error instanceof Error ? error.message : String(error)) + toast.error(error instanceof Error ? error.message : fallbackError) + return } } } @@ -157,10 +170,16 @@ const sendInOrder = async ( const flushWaitingSends = (state: { sendQueues: Record> workspaceId: string + fallbackError: string }): void => { for (const [conversationId, queue] of Object.entries(state.sendQueues)) { if (queue.holdReason === null && queue.waiting.length > 0) { - sendInOrder(state.workspaceId, conversationId, queue.waiting) + sendInOrder( + state.workspaceId, + conversationId, + queue.waiting, + state.fallbackError, + ) } } } diff --git a/apps/worker/__tests__/send-message-handler.test.ts b/apps/worker/__tests__/send-message-handler.test.ts index 7f10c1cdf7..c5e0f1fb9f 100644 --- a/apps/worker/__tests__/send-message-handler.test.ts +++ b/apps/worker/__tests__/send-message-handler.test.ts @@ -820,6 +820,35 @@ describe("chat send-message handlers", () => { ) }) + test("a bookkeeping failure before the stats does not skip counting a delivered bot message", async () => { + mockRunChannelHandler.mockResolvedValueOnce({ + messageIds: ["mid-1"], + sentCount: 1, + }) + mockRecordOutboundMessageSent.mockRejectedValueOnce(new Error("db down")) + + await expect( + sendMessageToChannel({ + conversation: conversation as never, + contactInbox: contactInbox as never, + message: { + id: "msg-bot-2", + workspaceId: "ws-1", + conversationId: "conv-1", + contactInboxId: "ci-1", + contentType: "text", + messageType: "outgoing", + senderType: "bot", + sourceId: null, + text: "automated reply", + createdAt: new Date("2026-07-09T08:37:21.108Z"), + } as never, + }), + ).resolves.toEqual({ messageIds: ["mid-1"], sentCount: 1 }) + + expect(mockEmit.mock.calls.some(isBotSentDashboardCall)).toBe(true) + }) + test("does not retry the send when persisting a comment reply's sourceId fails", async () => { // Regression: the reply is already live on the channel at this point — a // thrown error here must be swallowed, not rethrown, or BullMQ redelivers @@ -1993,7 +2022,7 @@ describe("chat send-message handlers", () => { }) describe("send error is recorded only once it is final", () => { - const failing = (willRetryOnThrow: boolean) => { + const failing = (willRetryOnThrow: boolean, sendFrom?: "inbox") => { mockRunChannelHandler.mockRejectedValueOnce( new ChannelError("rate limited", ChannelErrorCategory.RATE_LIMITED, { code: "rate_limited", @@ -2015,7 +2044,7 @@ describe("chat send-message handlers", () => { clientId: "client-1", createdAt: new Date("2026-07-09T08:37:21.108Z"), } as never, - sendFrom: "inbox", + sendFrom, }, 0, willRetryOnThrow, @@ -2023,7 +2052,7 @@ describe("chat send-message handlers", () => { } test("while the job will still retry, nothing is persisted or shown", async () => { - await expect(failing(true)).rejects.toBeInstanceOf(ChannelError) + await expect(failing(true, "inbox")).rejects.toBeInstanceOf(ChannelError) expect(mockUpdateSendError).not.toHaveBeenCalled() expect(mockQueueWorkspaceRealtimeEvent).not.toHaveBeenCalled() @@ -2035,7 +2064,7 @@ describe("chat send-message handlers", () => { }) test("on the final failure the error is persisted and published", async () => { - await expect(failing(false)).rejects.toBeInstanceOf(ChannelError) + await expect(failing(false, "inbox")).rejects.toBeInstanceOf(ChannelError) expect(mockUpdateSendError).toHaveBeenCalledWith( "msg-1", @@ -2051,5 +2080,16 @@ describe("chat send-message handlers", () => { }), ) }) + + test("a send not from the inbox records every failure, as before, so a retry that never runs still leaves one", async () => { + await expect(failing(true)).rejects.toBeInstanceOf(ChannelError) + + expect(mockUpdateSendError).toHaveBeenCalledWith( + "msg-1", + "sdk error", + "ws-1", + new Date("2026-07-09T08:37:21.108Z"), + ) + }) }) }) diff --git a/apps/worker/src/chat/handlers/send-message.ts b/apps/worker/src/chat/handlers/send-message.ts index 1a1af0425f..9aa1f5fc7d 100644 --- a/apps/worker/src/chat/handlers/send-message.ts +++ b/apps/worker/src/chat/handlers/send-message.ts @@ -492,7 +492,16 @@ export async function sendMessageToChannel( logger.warn(error, "Auto-unblock on successful send failed") } } + } catch (err) { + logger.error( + { err, messageId: message.id, workspaceId: conversation.workspaceId }, + "Post-send bookkeeping failed after the channel accepted the message", + ) + } + // Quota and agent stats in their own block: a failure in the bookkeeping + // above must not also skip counting a message that was delivered. + try { // Bot-message quota accounting: `chat/worker.ts`'s pre-send gate blocks this // job type when `senderType === "bot"` (`isBotMessageQuotaReached`), but // nothing previously counted it — the quota gate and the quota meter must @@ -573,10 +582,11 @@ export async function sendMessageToChannel( metadata, willRetry, }) - // Only a FINAL failure is recorded and shown: while the job will still be - // retried the message may yet go out, and an error badge now would invite a - // Resend that duplicates it. - if (!willRetry) { + // An inbox message records only its FINAL failure: while the job will still + // be retried it may yet go out, and an error badge now would invite a + // Resend that duplicates it. Other sends keep recording every failure, so + // a retry that never runs (quota, blocked workspace) still leaves one. + if (!willRetry || sendFrom !== "inbox") { await recordMessageSendError( message?.id, message?.clientId,