diff --git a/frontend/src/app/(client)/(tabs)/tickets.tsx b/frontend/src/app/(client)/(tabs)/tickets.tsx
index e3297ce..70b79ce 100644
--- a/frontend/src/app/(client)/(tabs)/tickets.tsx
+++ b/frontend/src/app/(client)/(tabs)/tickets.tsx
@@ -1,6 +1,6 @@
 import React, { useState, useCallback } from 'react';
-import { View, Text, ScrollView, TouchableOpacity, ActivityIndicator, Alert, RefreshControl } from 'react-native';
-import { Ionicons } from '@expo/vector-icons';
+import { View, Text, ScrollView, TouchableOpacity, ActivityIndicator, Alert, RefreshControl, Modal, TextInput } from 'react-native';
+import { Ionicons, Feather } from '@expo/vector-icons';
 import { useRouter, useFocusEffect } from 'expo-router';
 import { api, useAuth } from '@/contexts/AuthContext';
 import {
@@ -10,7 +10,6 @@ import {
   TicketStatus,
 } from '@/components/tickets/TicketCard';
 
-
 export default function Tickets() {
   const router = useRouter();
   const { user } = useAuth();
@@ -19,6 +18,9 @@ export default function Tickets() {
   const [loading, setLoading] = useState(true);
   const [refreshing, setRefreshing] = useState(false);
   const [activeFilter, setActiveFilter] = useState('Todos');
+  const [showCloseModal, setShowCloseModal] = useState(false);
+  const [ticketToClose, setTicketToClose] = useState<string | null>(null);
+  const [closeReason, setCloseReason] = useState('');
 
   const fetchTickets = async () => {
     try {
@@ -62,6 +64,35 @@ export default function Tickets() {
     fetchTickets();
   };
 
+  const confirmClosing = async () => {
+    if (!closeReason.trim()) {
+      Alert.alert('Aviso', 'Por favor, descreva o motivo para encerrar o chamado.');
+      return;
+    }
+
+    try {
+      await api.put(`/tickets/${ticketToClose}/status`, {
+        status: 'CLOSED',
+        solution: closeReason, 
+      });
+
+      setShowCloseModal(false);
+      setCloseReason('');
+      setTicketToClose(null);
+      Alert.alert('Sucesso', 'Chamado encerrado com sucesso!');
+      
+      fetchTickets();
+
+    } catch (error: any) {
+      const apiMessage = error?.response?.data?.message;
+      const errorMessage = Array.isArray(apiMessage) 
+        ? apiMessage.join('\n') 
+        : (apiMessage || 'Falha ao encerrar chamado.');
+
+      Alert.alert('Erro', errorMessage);
+    }
+  };
+
   const filteredTickets = tickets.filter(ticket => {
     if (activeFilter === 'Todos') return true;
     if (activeFilter === 'Abertos') return ticket.status === 'OPEN';
@@ -118,32 +149,46 @@ export default function Tickets() {
           </View>
         ) : (
           filteredTickets.map(ticket => (
-            <TicketCard
-              key={ticket._id}
-              ticket={ticket}
-              onPress={async () => {
-                try {
-                  const res = await api.get(`/chat/ticket/${ticket._id}`); 
-                  const chatData = res.data;
-                  const chatId = chatData?.id || chatData?._id;
-                  
-                  if (chatId) {
-                    router.push({
-                      pathname: '/(client)/ticket/[id]',
-                      params: { 
-                        id: chatId,
-                        ticketId: ticket._id 
-                      }
-                    });
-                  } else {
-                    Alert.alert('Aviso', 'O chat deste chamado ainda não foi criado.');
+            <View key={ticket._id} className="relative">
+              <TicketCard
+                ticket={ticket}
+                onPress={async () => {
+                  try {
+                    const res = await api.get(`/chat/ticket/${ticket._id}`); 
+                    const chatData = res.data;
+                    const chatId = chatData?.id || chatData?._id;
+                    
+                    if (chatId) {
+                      router.push({
+                        pathname: '/(client)/ticket/[id]',
+                        params: { 
+                          id: chatId,
+                          ticketId: ticket._id 
+                        }
+                      });
+                    } else {
+                      Alert.alert('Aviso', 'O chat deste chamado ainda não foi criado.');
+                    }
+                  } catch (e: any) {
+                    console.log("ERRO API CHAT CLIENTE:", e?.response?.data || e.message);
+                    Alert.alert('Erro', 'Falha ao conectar na sala do chamado.');
                   }
-                } catch (e: any) {
-                  console.log("ERRO API CHAT CLIENTE:", e?.response?.data || e.message);
-                  Alert.alert('Erro', 'Falha ao conectar na sala do chamado.');
-                }
-              }}
-            />
+                }}
+              />
+              
+              {/* BOTÃO DE 3 PONTINHOS SOBREPOSTO AO CARD */}
+              {ticket.status !== 'CLOSED' && (
+                <TouchableOpacity
+                  onPress={() => {
+                    setTicketToClose(ticket._id);
+                    setShowCloseModal(true);
+                  }}
+                  className="absolute top-4 right-4 w-8 h-8 bg-red-50 rounded-full items-center justify-center z-10 border border-red-100 shadow-sm"
+                >
+                  <Feather color="#ef4444" name="x" size={16}/>
+                </TouchableOpacity>
+              )}
+            </View>
           ))
         )}
 
@@ -155,6 +200,67 @@ export default function Tickets() {
 
         <View className="h-10" />
       </ScrollView>
+
+      {/* MODAL DE ENCERRAR CHAMADO (CLIENTE) */}
+      <Modal
+        visible={showCloseModal}
+        transparent={true}
+        animationType="slide"
+        onRequestClose={() => setShowCloseModal(false)}
+      >
+        <View className="flex-1 justify-end bg-black/50">
+          <View className="bg-white pt-4 pb-8 px-6 rounded-t-3xl shadow-2xl">
+            
+            {/* Tracinho de arrastar */}
+            <View className="items-center mb-6">
+              <View className="w-12 h-1.5 bg-gray-200 rounded-full" />
+            </View>
+
+            <View className="flex-row items-center mb-4">
+              <Feather name="check-circle" size={24} color="#ef4444" className="mr-2" />
+              <Text className="text-xl font-bold text-slate-800 ml-2">
+                Encerrar Chamado
+              </Text>
+            </View>
+
+            <Text className="text-slate-500 font-medium mb-2 text-sm">
+              Por que você está encerrando este chamado?
+            </Text>
+            <TextInput
+              className="bg-gray-50 border border-gray-200 rounded-2xl p-4 text-slate-700 mb-6 h-32"
+              placeholder="Ex: O problema já foi resolvido, não preciso mais de ajuda..."
+              placeholderTextColor="#94a3b8"
+              multiline
+              textAlignVertical="top"
+              value={closeReason}
+              onChangeText={setCloseReason}
+            />
+
+            {/* BOTÕES DE AÇÃO */}
+            <View className="flex-row justify-between">
+              <TouchableOpacity
+                onPress={() => {
+                  setShowCloseModal(false);
+                  setCloseReason('');
+                  setTicketToClose(null);
+                }}
+                className="flex-1 bg-gray-100 py-4 rounded-xl items-center mr-2"
+              >
+                <Text className="text-slate-500 font-bold text-base">Cancelar</Text>
+              </TouchableOpacity>
+
+              <TouchableOpacity
+                onPress={confirmClosing}
+                className="flex-1 bg-red-500 py-4 rounded-xl items-center ml-2 flex-row justify-center"
+              >
+                <Text className="text-white font-bold text-base ml-1">Confirmar Encerramento</Text>
+              </TouchableOpacity>
+            </View>
+
+          </View>
+        </View>
+      </Modal>
+
     </View>
   );
 }
\ No newline at end of file
diff --git a/frontend/src/components/tickets/TicketCard.tsx b/frontend/src/components/tickets/TicketCard.tsx
index 2f78f46..1fb815a 100644
--- a/frontend/src/components/tickets/TicketCard.tsx
+++ b/frontend/src/components/tickets/TicketCard.tsx
@@ -37,19 +37,19 @@ const STATUS_MAP = {
   [TicketStatus.OPEN]: {
     label: 'ABERTO',
     color: 'text-amber-600',
-    bg: 'bg-amber-50',
+    bg: 'bg-amber-50  mr-8',
     icon: 'clock-outline', 
   },
   [TicketStatus.IN_PROGRESS]: {
     label: 'EM ATENDIMENTO',
     color: 'text-blue-600',
-    bg: 'bg-blue-50',
+    bg: 'bg-blue-50  mr-8',
     icon: 'message-text-outline',
   },
   [TicketStatus.ESCALATED]: {
     label: 'ESCALADO',
     color: 'text-orange-600',
-    bg: 'bg-orange-50',
+    bg: 'bg-orange-50  mr-8',
     icon: 'alert-circle-outline',
   },
   [TicketStatus.CLOSED]: {