An AKS Arc cluster billing status had been out of sync and limited cluster operations.
Sync-AksHciBilling returns Upload Successful! but Get-AksHciBillingStatus | ConvertTo-Json shows a ConnectionStatus OutOfPolicy and the LastConnected date is higher than 30 days.
It is documented in the known issues with the only way to fix as a redeploy with a clean installation.
With help from support, we fixed the issue by deleting the billing-manager pods.
kubectl get pods -n azure-arc --kubeconfig (get-kvaconfig).kubeconfig showed the billing-manager deployment older than 76 days
- Deleting the pods
kubectl delete pod -n azure-arc billing-manager-deployment-597b8997bb-kzksb --kubeconfig (get-kvaconfig).kubeconfig
Sync-AksHciBilling- Fixed the issue and
Get-AksHciBillingStatus | ConvertTo-Json reported ConnectionStatus Connected again.
We created multiple workload clusters after initial setup, but did not touch them for more than 60 days.
An AKS Arc cluster billing status had been out of sync and limited cluster operations.
Sync-AksHciBillingreturnsUpload Successful!butGet-AksHciBillingStatus | ConvertTo-Jsonshows a ConnectionStatusOutOfPolicyand theLastConnecteddate is higher than 30 days.It is documented in the known issues with the only way to fix as a redeploy with a clean installation.
With help from support, we fixed the issue by deleting the billing-manager pods.
kubectl get pods -n azure-arc --kubeconfig (get-kvaconfig).kubeconfigshowed the billing-manager deployment older than 76 dayskubectl delete pod -n azure-arc billing-manager-deployment-597b8997bb-kzksb --kubeconfig (get-kvaconfig).kubeconfigSync-AksHciBillingGet-AksHciBillingStatus | ConvertTo-Jsonreported ConnectionStatusConnectedagain.We created multiple workload clusters after initial setup, but did not touch them for more than 60 days.